Chapter 15
Leadership
True/False Questions
1.
Leadership occurs among people, involves the use of influence, and is used to attain goals.
Answer: True
2.
Level: 2
Page: 552
Type: F
Level: 2
Page: 553
Type: F
Level: 2
Page: 554
Type: F
Level: 3
Page: 554
Type: F
Ohio State University researchers identified two major behaviors called consideration and
initiating structure.
Answer: True
8.
Type: F
Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all
intelligence and ability components of personal characteristics of leaders.
Answer: False
7.
Page: 552
Intelligence, verbal ability, and high values are three distinguishing personal characteristics
associated with successful leaders.
Answer: True
6.
Level: 1
Recognizing that successful leaders share specific personal characteristics, leadership
research has validated Leadership Trait Theory.
Answer: False
5.
Type: F
Influence means that the relationship among people is passive.
Answer: False
4.
Page: 552
Leadership is reciprocal.
Answer: True
3.
Level: 1
Level: 1
Page: 555
Type: F
Consideration is the extent to which the leader is task oriented and directs subordinate work
activities toward goal attainment.
Answer: False
Level: 1
Page: 555
Chapter Fifteen * Leadership
Test Bank * Page 409
Type: F
9.
Initiating structure is the extent to which the leader is mindful of subordinates, respects their
ideas and feelings, and establishes mutual trust.
Answer: False
10.
Level: 2
Page: 557
Type: F
Level: 3
Page: 557
Type: F
Level: 2
Page: 558
Type: F
Level: 2
Page: 559
Type: F
Level: 2
Page: 559
Type: F
According to Fiedler, the task-oriented leader excels in the favorable situation whereas
relationship-oriented leaders are most effective in situations of moderate favorability.
Answer: True
18.
Level: 2
Task Structure refers to the extent to which the leader has formal authority over
subordinates.
Answer: False
17.
Type: F
According to Fiedler, leader-member relations, task structure and task consideration
are the three factors that combine to determine the leadership situation.
Answer: False
16.
Page: 556
To match the leader's style with the situation by changing factors in the situation to
achieve the best match is the basic idea with Fiedler's contingency theory.
Answer: True
15.
Type: F
The country club management style (1,9) stresses high service and concern for
guests or customers, sometimes to the detriment of employees of the firm.
Answer: False
14.
Page: 556
Job-centered leaders are those leaders that establish high performance goals and display
supportive behavior toward subordinates.
Answer: False
13.
Type: F
The leaderhsip grid suggests a two-dimensional leadership theory that measures a
leader's concern for people and concern for production.
Answer: True Level: 3
12.
Page: 556
Ohio State's "high-high" style is not always the best, according to new research.
Answer: True
11.
Level: 1
Level: 2
Page: 560
Type: F
Hersey and Blanchard's situational theory focuses a great deal of attention on the
characteristics of employees in determining appropriate leadership behavior.
Chapter Fifteen * Leadership
Test Bank * Page 410
Answer: True
19.
Type: F
Level: 2
Page: 564
Type: F
Level: 2
Page: 564
Type: F
Level: 1
Page: 565
Type: F
Level: 2
Page: 567
Type: F
Level: 2
Page: 567
Type: F
A transactional leader is an inspirational leader who has the ability to motivate
subordinates, through personal transactions, to transcend their normal performance.
Answer: False
27.
Page: 563
A neutralizer is a situational variable that counteracts a leadership style and prevents the
leader from displaying certain behaviors.
Answer: False
26.
Level: 2
A substitute counteracts the leadership style and prevents the leader from displaying certain
behaviors.
Answer: False
25.
Type: F
The work environment contingencies, according to the Path-Goal theory, include the degree
of task structure, the nature of the formal authority system, and the work group itself.
Answer: True
24.
Page: 563
If someone believes in telling their subordinates exactly what they are supposed to do, then
they are exercising a supportive leader behavior, according to the Path-Goal theory.
Answer: False
23.
Level: 2
The leader can increase employee motivation, according to the Path-Goal theory, by
either (1) clarifying the employee's path to accomplish goals, or (2) maximizing the
value of the rewards available to successful employees.
Answer: True
22.
Type: F
According to Hersey and Blanchard, the telling style is appropriate for followers with
moderate readiness.
Answer: False
21.
Page: 562
Situational theory model is easier to understand than Fiedler’s model, but it incorporates
only the characteristics of followers, not those of the situation.
Answer: True
20.
Level: 2
Level: 2
Page: 568
Type: F
A transformational leader is a leader distinguished by a special ability to bring about
innovation and change.
Chapter Fifteen * Leadership
Test Bank * Page 411
Answer: True
28.
Level: 1
Page: 572
Type: F
Level: 2
Page: 572
Type: F
Level: 2
Page: 572
Type: A
Level: 2
Page: 572
Type: F
Level: 1
Page: 572
Type: F
Level: 1
Page: 573
Type: F
Empowering employees works because total power in the organization seems to increase.
Answer: True
37.
Type: F
Referent power is the type of power that results from political referrals.
Answer: False
36.
Page: 572
Two types of personal powers are expert and reward powers.
Answer: False
35.
Level: 1
The powers most likely to generate resistance from employees are legitimate and reward
powers.
Answer: False
34.
Type: F
When Bob shouts at Tara in public for not finishing her work and suspends her for two
days, he is using his coercive power.
Answer: True
33.
Page: 571
The type of power that results from the leader's legitimate authority, based upon his
or her position within the organization, is called coercive power.
Answer: False
32.
Level: 1
Legitimate, reward, and expert powers are all forms of position power.
Answer: False
31.
Type: F
Mechanistic power is one of the five sources of power.
Answer: False
30.
Page: 570
The potential ability to influence the behavior and decisions of other people is power.
Answer: True
29.
Level: 1
Level: 2
Page: 573
Type: F
Given that everyone has more say and it takes more time, empowering employees has been
on decline in corporate America.
Answer: False
Level: 2
Page: 573
Chapter Fifteen * Leadership
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Type: F
38.
A servant leader is a leader who works to fulfill subordinates needs and goals as well as to
achieve the organization’s larger mission.
Answer: True
Level: 1
Page: 574
Type: F
Multiple Choice Questions
1.
The ability to influence people toward the attainment of organizational goals is known as
a.
b.
c.
d.
e.
motivation.
leadership.
persuasion.
commitment.
organizational citizenship.
Answer: b
2.
Type: F
influence.
people.
goals.
coercive power.
a and b only.
Answer: d
Level: 1
Page: 552
Type: F
Leadership is reciprocal, according to your text. This means
a.
b.
c.
d.
e.
it is dynamic.
it is a problem-solving activity.
it occurs between people.
redundant.
it always creates conflict.
Answer: c
4.
Page: 552
All of the following are essential parts of any definition of leadership EXCEPT
a.
b.
c.
d.
e.
3.
Level: 1
Level: 2
Page: 552
Type: F
Raj has the ability to convince others to work toward organizational objectives.
This ability is known as
a.
b.
c.
d.
motivation.
leadership.
commitment.
a conceptual skill.
Chapter Fifteen * Leadership
Test Bank * Page 413
e.
personal agenda.
Answer: b
5.
Level: 1
Page: 553
Type: F
The early research on leadership traits was referred to as the
a.
b.
c.
d.
e.
contingency theory of leadership.
path-goal theory of leadership.
great man approach.
situational theory of leadership.
behavioral approach.
Answer: c
Level: 2
In general, research has found a
success.
a.
b.
c.
d.
e.
Page: 553
Type: F
relationship between personal traits and leader
strong
weak
positive
negative
inverse
Answer: b
8.
Type: A
traits.
sources of power.
leadership styles.
leadership behaviors.
personal preferences.
Answer: a
7.
Page: 552
The distinguishing personal characteristics of a leader are known as
a.
b.
c.
d.
e.
6.
Level: 2
Level: 2
Page: 553
Type: F
Recently, Collie Care was attempting to hire a middle manager. They were looking for an
intelligent, active, and creative individual. Which approach to leadership was Collie using?
a.
b.
c.
d.
e.
The contingency approach
The situational approach
The trait approach
The behavioral approach
The substitute approach
Answer: c
Level: 2
Page: 553
Chapter Fifteen * Leadership
Test Bank * Page 414
Type: A
9.
Which of the following characteristics of leaders have been studied?
a.
b.
c.
d.
e.
Personality traits
Physical traits
Social traits
Work-related traits
All of the above
Answer: e
10.
Level: 3
Page: 554
Type: F
Self-confidence, honesty and integrity, and the desire to lead, are all components of which
personal characteristic of leaders?
a.
b.
c.
d.
e.
Physical characteristics
Intelligence and Ability
Personality
Social Characteristics
Social Background
Answer: c
Level: 2
Page: 554
Type: F
Janelle Jenkins at CompuSync show vast knowledge, intelligence, cognitive ability, and
keen decisiveness. Which personal characteristic of leadership is she showing?
a.
b.
c.
d.
e.
Physical characteristics
Intelligence and Ability
Personality
Social Characteristics
Social Background
Answer: c
13.
Type: F
the organization.
the subordinate.
the leader.
the competitors..
b and c only.
Answer: d
12.
Page: 553
The effectiveness and appropriateness of a set of leader traits depends on all of these
EXCEPT
a.
b.
c.
d.
e.
11.
Level: 2
Level: 2
Page: 554
Type: A
Researchers at the Ohio State University identified two major behaviors called
Chapter Fifteen * Leadership
Test Bank * Page 415
a.
b.
c.
d.
e.
commitment and consideration.
commitment and initiation.
consideration and initiating structure.
initiating structure and commitment.
consideration and concern for people.
Answer: c
14.
Level: 2
Page: 555-556
Type: A
______ is consistent with initiating structure.
a.
b.
c.
d.
e.
Task oriented behavior
Open communication
Teamwork oriented
People oriented behavior
Country-club management style
Answer: a
Level: 2
Page: 556
Type: F
According to research conducted at the Ohio State University, which of the following
combinations produced the highest levels of performance and satisfaction?
a.
b.
c.
d.
e.
High consideration and low initiating structure
High consideration and high commitment
High initiating structure and high consideration
High initiating structure and high commitment
Low consideration and low initiating structure
Answer: c
17.
Type: F
high in initiating structure.
low in initiating structure.
high in consideration.
a team leader.
task-oriented manager.
Answer: c
16.
Page: 555
Bernetta is a manager at Winans International. She is very friendly and extremely respectful
of her subordinate's welfare. She can be described as
a.
b.
c.
d.
e.
15.
Level: 2
Level: 2
Page: 556
Type: F
According to the most recent research on the leader behaviors of consideration and initiating
structure, which of the following combinations is best?
a.
b.
c.
High consideration and high initiating structure
High consideration and low initiating structure
Low consideration and high initiating structure
Chapter Fifteen * Leadership
Test Bank * Page 416
d.
e.
Low consideration and low initiating structure
None of the above; no one style is best.
Answer: e
18.
Page: 556
Type: F
The Michigan researchers used the term
for leaders who established high
performance goals and displayed supportive behavior toward subordinates.
a.
b.
c.
d.
e.
job-centered leaders
employee-centered leaders
initiating structure
consideration
impoverished management
Answer: b
19.
Level: 3
Level: 2
Page: 556
Type: F
The less effective leaders, in the University of Michigan studies, were called
a.
b.
c.
d.
e.
job-centered leaders.
employee-centered leaders.
initiating structure.
consideration.
impoverished management.
Answer: a
20.
and
Level: 2
Page: 556
Type: F
proposed a two dimensional leadership theory called the Leadership
Grid.
a.
b.
c.
d.
e.
Blake; Mouton
Hersey; Blanchard
Vroom; Yetton
Tannenbaum; Schmidt
Evans; House
Answer: a
21.
Level: 1
Page: 556
Type: F
The recommended management style from the leadership grid is
a.
b.
c.
d.
e.
1,9.
9,1.
5,5.
1,1.
9,9.
Answer: e
Level: 2
Page: 556
Chapter Fifteen * Leadership
Test Bank * Page 417
Type: F
22.
According to the leadership grid, which of these is a 1,9 management style?
a.
b.
c.
d.
e.
Team Management
Country Club Management
Middle of the Road Management
Impoverished Management
Authority-Compliance
Answer: b
23.
Level: 2
Page: 556
Type: F
______, according to the Leadership Grid, occurs when efficiency in operations is the
dominant orientation.
a.
b.
c.
d.
e.
Team Management
Country Club Management
Middle of the Road Management
Impoverished Management
Authority-Compliance
Answer: e
Level: 2
Page: 556
Type: F
The Leadership Grid used the two leader behaviors which were called
a.
b.
c.
d.
e.
employee-centered and job centered.
consideration and initiating structure.
concern for people and concern for production.
relationship-oriented and task-oriented.
employee-oriented and relationship oriented.
Answer: c
26.
Type: F
Team Management
Country Club Management
Middle of the Road Management
Impoverished Management
Authority-Compliance
Answer: c
25.
Page: 556
Which Management style reflects a moderate amount of concern for both people and
production?
a.
b.
c.
d.
e.
24.
Level: 1
Level: 1
Page: 557
The path-goal theory was presented by
a.
Fred Fiedler.
Chapter Fifteen * Leadership
Test Bank * Page 418
Type: F
b.
c.
d.
e.
Hersey and Blanchard.
Blake and Mouton.
Evans and House.
None of the above.
Answer: d
27.
Level: 1
Page: 558
Type: F
LPC refers to
a.
b.
c.
d.
e.
lowest potential coworker.
least preferred coworker.
leadership preparedness of coworker.
least prepared coworker.
low pay checked individual.
Answer: b
Level: 1
Page: 559
Type: F
Two leadership styles used by Fiedler in his contingency theory were
a.
b.
c.
d.
e.
employee-centered and job-centered.
consideration and initiating structure.
concern for people and concern for production.
relationship-oriented and task-oriented.
employee-oriented and relations-oriented.
Answer: d
30.
Type: F
Contingency approach
Behavioral approach
Trait approach
Organizational approach
None of the above
Answer: a
29.
Page: 558
______ is a model of leadership that describes the relationship between leadership styles
and specific organizational situations.
a.
b.
c.
d.
e.
28.
Level: 2
Level: 1
Page: 559
Type: F
__________ refers to group atmosphere and members’ attitude toward and acceptance of
the leader.
a.
b.
c.
d.
e.
Task structure
Leader relations
Contingency
Position power
Leader-member relations
Chapter Fifteen * Leadership
Test Bank * Page 419
Answer: e
31.
Level: 2
Page: 559
Type: F
The extent to which tasks performed by the group are defined, involve specific procedures,
and have clear, explicit goals is called
a.
b.
c.
d.
e.
task structure.
leader relations.
contingency.
position power.
leader-member relations.
Answer: a
Level: 2
Page: 559
Type: F
According to Fiedler, in situations of ______, relationship-oriented leaders are more
effective.
a.
b.
c.
d.
e.
high favorability
moderate favorability
high unfavorability
no favorability
none of the above
Answer: b
34.
Type: F
leader-member relations.
task structure.
personal power.
position power.
all of the above were used by Fiedler to describe the situation.
Answer: c
33.
Page: 559
Fiedler used all of the following to describe the situation EXCEPT
a.
b.
c.
d.
e.
32.
Level: 2
Level: 2
Page: 560
Type: F
The key assumption of Hersey and Blanchard's situational theory is that subordinates vary in
their
a.
b.
c.
d.
e.
readiness level.
satisfaction level.
level of commitment.
level of security.
all of the above.
Answer: a
Level: 2
Page: 562
Chapter Fifteen * Leadership
Test Bank * Page 420
Type: F
35.
Hersey and Blanchard are responsible for which theory?
a.
b.
c.
d.
e.
Theory of leadership
ERG Theory
Situational theory
Contingency theory
Leadership
Answer: c
36.
Level: 2
Page: 562
Type: F
Martin is a manager at Anderson Arches, Inc. Hersey and Blanchard would consider most
of his subordinates highly ready. Based on this, which of the following leadership styles is
best for Martin?
a.
b.
c.
d.
e.
Participating
Delegating
Selling
Telling
Forcing
Answer: b
Level: 2
Page: 562
Type: A
According to Hersey and Blanchard, ______ works best for employees with moderate
readiness.
a.
b.
c.
d.
e.
selling and telling
telling and participating
selling and participating
telling and delegating
selling and delegating
Answer: c
39.
Type: F
Delegating style
Selling style
Telling style
Participating style
None of the above
Answer: c
38.
Page: 562
According to the situational theory of Hersey and Blanchard, which of the following leader
styles matches up best with low readiness subordinates?
a.
b.
c.
d.
e.
37.
Level: 2
Level: 2
Page: 562
Type: F
A key difference between the theories of Fiedler and Hersey and Blanchard is that
Chapter Fifteen * Leadership
Test Bank * Page 421
a.
b.
c.
d.
e.
Fiedler considered only task characteristics, while Hersey and Blanchard focused on
the individual.
Hersey and Blanchard placed a greater emphasis on task characteristics than did
Fiedler.
Fiedler examined a variety of characteristics, while Hersey and Blanchard focused
solely on the individual.
all of the above.
a and b only.
Answer: c
40.
Level: 1
Page: 563-564
Type: F
According to the path-goal theory, leader behavior that shows concern for subordinate's well
being is known as
a.
b.
c.
d.
e.
achievement-oriented leadership.
participative leadership.
supportive leadership.
directive leadership.
none of the above.
Answer: c
Level: 2
Page: 564
Type: F
______ is similar to the consideration leadership.
a.
b.
c.
d.
e.
Supportive leadership
Directive leadership
Participative leadership
Achievement-Oriented leadership
None of the above
Answer: a
43.
Type: A
contingency theory
the work of Fred Fiedler
path-goal theory
the theory of charismatic leadership
ll of the above
Answer: c
42.
Page: 563
According to ___________, the leader's responsibility is to increase subordinate's
motivation to attain individual and organizational skills.
a.
b.
c.
d.
e.
41.
Level: 3
Level: 2
Page: 564
Type: F
According to the path-goal theory, ______ occurs when leaders set clear and challenging
goals for subordinates.
Chapter Fifteen * Leadership
Test Bank * Page 422
a.
b.
c.
d.
e.
achievement-oriented leadership
supportive leadership
directive leadership
participative leadership
concern for production
Answer: a
44.
Level: 2
Page: 565
Type: A
Which leader behavior from the path-goal theory is similar to the initiating-structure
leadership?
a.
b.
c.
d.
e.
Supportive leadership
Directive leadership
Participative leadership
Achievement-Oriented leadership
None of the above
Answer: b
Level: 2
Page: 565
Type: F
________ means that the leader consults with his or her subordinates about decisions.
a.
b.
c.
d.
e.
Supportive leadership
Directive leadership
Participative leadership
Achievement-Oriented leadership
None of the above
Answer: c
47.
Type: F
participative leadership.
directive leadership.
supportive leadership.
achievement-oriented leadership.
consideration leadership.
Answer: b
46.
Page: 565
Tina is a supervisor at Dawson Dolls. She always makes it a point to tell her subordinates
exactly what to do. According to path-goal theory, this is an example of
a.
b.
c.
d.
e.
45.
Level: 2
Level: 2
Page: 565
Type: F
Which of the following are important work environment contingencies in path-goal theory?
a.
b.
c.
d.
The degree of task structure
The nature of the formal authority system
The work group
All of the above
Chapter Fifteen * Leadership
Test Bank * Page 423
e.
a and b only
Answer: d
48.
Level: 3
Page: 565-566
Type: F
A ______ is a situational variable that makes a leadership style unnecessary or redundant.
a.
b.
c.
d.
e.
neutralizer
substitute
contingency
transaction
transformation
Answer: b
Level: 1
Page: 567
Type: F
Shakil is a new manager at Gomes Company. He has absolutely no experience as a
manager nor does he know the technology of his department well. These two factors
prevent Shakil from directing his workforce. This is an example of __________ impacting
leadership styles and behaviors.
a.
b.
c.
d.
e.
substitutes
neutralizers
contingencies
citizenship
transformation
Answer: b
51.
Type: F
the leader clarifies how employees can receive rewards.
the leader changes the rewards available to the employee.
the leader behavior fits the situation.
all of the above.
a and b only.
Answer: d
50.
Page: 565
According to path-goal theory, employee effort is increased when
a.
b.
c.
d.
e.
49.
Level: 2
Level: 3
Page: 567
Type: A
Which of the following could substitute for a directive leadership style?
a.
b.
c.
d.
e.
An unambiguous task
A highly structured task
An experienced work force
All of the above
a and b only
Answer: d
Level: 2
Page: 567
Chapter Fifteen * Leadership
Test Bank * Page 424
Type: F
52.
______ leaders clarify the role and task requirements of subordinates.
a.
b.
c.
d.
e.
Transactional
Charismatic
Transformational
Supportive
Team
Answer: a
53.
Level: 1
Page: 568
Type: F
Charismatic leaders are often __________ than transactional leaders.
a.
b.
c.
d.
e.
less emotional
more predictable
less predictable
more directive
none of the above
Answer: c
Level: 2
Page: 568
Type: F
Some of the key characteristics associated with charismatic leaders include
a.
b.
c.
d.
e.
visionary skills.
communication skills.
motivation skills.
all of the above.
none of the above.
Answer: d
56.
Type: F
transactional
charismatic
traditional
supportive
team
Answer: b
55.
Page: 568
A __________ leader is one who has the ability to motivate subordinated to transcend their
expected performance
a.
b.
c.
d.
e.
54.
Level: 1
Level: 2
Page: 568-569
Type: F
Terrance is a great manager and he has a number of special skills. In particular, Terrance
has the ability to get his subordinates to do more than would be normally expected. Which
of the following terms best describes Terrance?
Chapter Fifteen * Leadership
Test Bank * Page 425
a.
b.
c.
d.
e.
Transactional leader
Supportive leader
Charismatic leader
People-oriented leader
Production-oriented leader
Answer: c
57.
Level: 1
Page: 570
Type: F
Which of these is the potential ability to influence the behavior of others?
a.
b.
c.
d.
e.
Leadership
Management
Power
Control
Motivation
Answer: c
Level: 1
Page: 571
Type: F
Which type of power comes from organizational structure and promotes stability, order,
and problem solving within the structure?
a.
b.
c.
d.
e.
Motivation
Position
Leadership
Control
Referent
Answer: b
60.
Type: A
transformational
participative
charismatic
achievement-oriented
people-oriented leader
Answer: a
59.
Page: 568
The _______ leader is distinguished by their ability to bring about organizational change.
a.
b.
c.
d.
e.
58.
Level: 2
Level: 1
Page: 572
Type: F
__________ power comes from personal sources that are not as invested in the
organization, such as personal interests, goals, and values.
a.
b.
c.
d.
Motivation
Management
Personal
Control
Chapter Fifteen * Leadership
Test Bank * Page 426
e.
Referent
Answer: c
61.
Level: 2
Page: 572
Type: F
Aaron does not have much of a relationship with his subordinates. They feel obligated to
do as he says because he's the boss. This is an example of
a.
b.
c.
d.
e.
referent power.
legitimate power.
coercive power.
reward power.
expert power.
Answer: b
Level: 2
Page: 572
Type: A
Which of the following sources of power is most likely to generate compliance in
followers?
a.
b.
c.
d.
e.
Legitimate power
Expert power
Coercive power
Referent power
Personal power
Answer: a
64.
Type: F
Referent power
Coercive power
Reward power
Legitimate power
Expert power
Answer: d
63.
Page: 572
______ is the power coming from a formal management position in the organization.
a.
b.
c.
d.
e.
62.
Level: 1
Level: 2
Page: 572
Type: F
Linda uses praise, letters of support, and pats on the back as ways of influencing her
subordinate's behaviors. All of these actions are highly valued by the work group. This is
an example of
a.
b.
c.
d.
e.
coercive power.
legitimate power.
reward power.
expert power.
referent power.
Chapter Fifteen * Leadership
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Answer: c
65.
Level: 2
Coercive
Expert
Reward
Referent
Personal
Answer: c
66.
Level: 1
Type: F
Coercive
Reward
Expert
Referent
Personal
Answer: a
Level: 1
Page: 572
Type: F
Nancy, a middle manager at Sara’s Satchels, uses threats and punishments as ways of
influencing the behavior of his subordinates. Which of the following sources of power is
Nancy relying on?
a.
b.
c.
d.
e.
Reward power
Coercive power
Expert power
Referent power
Personal power
Answer: b
Level: 2
Page: 572
Type: A
______ generates resistance most often.
a.
b.
c.
d.
e.
Reward
Expert
Coercive
Legitimate
Referent
Answer: c
69.
Page: 572
power is vested in the manager's ability to punish employees.
a.
b.
c.
d.
e.
68.
Type: A
_________ power is based in the ability of the leader to do such things as recommend
promotions.
a.
b.
c.
d.
e.
67.
Page: 572
Level: 2
Page: 572
Type: F
Moesha is a manager at Technology Advancements. Moesha uses threats and punishment
Chapter Fifteen * Leadership
Test Bank * Page 428
to influence the behavior of his subordinates. Which of the following responses is Moesha
likely to encounter?
a.
b.
c.
d.
e.
Compliance
Resistance
Commitment
Satisfaction
Citizenship
Answer: b
70.
Level: 1
Pages: 572-573
Type: F
Referent power depends on the leader's
a.
b.
c.
d.
e.
formal title.
position in the hierarchy.
personal characteristics.
salary.
reward power.
Answer: c
Level: 1
Page: 573
Type: F
Commitment falls under which type of power?
a.
b.
c.
d.
e.
Expert
Referent
Coercive
Reward
Legitimate
Answer: b
73.
Type: A
reward power.
referent power.
legitimate power.
coercive power.
none of the above.
Answer: e
72.
Page: 572
Power that stems from a leader's special knowledge is known as
a.
b.
c.
d.
e.
71.
Level: 2
Level: 1
Page: 573
Type: F
______ means that workers will share the leader's point of view and enthusiastically carry
out instructions.
a.
b.
Compliance
Commitment
Chapter Fifteen * Leadership
Test Bank * Page 429
c.
d.
e.
74.
Resistance
Satisfaction
Necessity
Answer: b
Level: 2
Page: 573
Type: F
leader works to fulfill subordinated needs and goals as well as to achieve the
organization's larger mission.
a.
b.
c.
d.
e.
Servant
Transactional
Transformational
Charismatic
Interactive
Answer: a
Level: 1
Page: 574
Type: F
Scenario Questions
Scenario—Shawn McClelland
The mandatory leadership-training seminar had just been concluded. All of the newly promoted
managers at Scottie’s Sandals had been asked to attend and participate in the two-day seminar, and
Shawn McClelland had been fascinated with what she had learned. She is now reviewing the
material she covered.
1.
Shawn recognizes that her power can come from five sources, including all of the following
EXCEPT
a.
b.
c.
d.
e.
referent power.
reward power.
coercive power.
mechanistic power.
All of the sources of power.
Answer: d
2.
Type: A
Shawn will develop strong skills in working with her people and also strong ability in
accomplishing the task achieving the goals of Scottie’s Sandals. On the managerial grid,
her style will be
a.
b.
c.
1,1.
9,9.
9,1.
Chapter Fifteen * Leadership
Test Bank * Page 430
d.
e.
1,9.
5,5.
Answer: b
3.
Type: A
Shawn places maximum value on developing her people and, on Fiedler's questionnaire
scored as a high LPC leader. The best situation for her would include all of the following
EXCEPT
a.
b.
c.
d.
e.
good leader-member relations.
high task structure.
weak position power.
committed and talented employees.
All of the above are included.
Answer: b
Type: A
Short-Answer Questions
1.
The ability to influence people toward the attainment of goals is known as _______.
Answer: leadership
2.
_______ are the distinguishing personal characteristics of a leader, such as intelligence,
values, and appearance.
Answer: Traits
3.
Page: 555
is the extent to which the leader is task oriented and directs subordinate
work activities toward goal attainment.
Answer: Initiating structure
5.
Page: 553
is the extent to which the leader is mindful of subordinates, respects their
ideas and feelings, and establishes mutual trust.
Answer: Consideration
4.
Page: 552
Page: 556
List the two dimensions used in Blake and Mouton's Leadership Grid.
Answer: The two dimensions are concern for people and concern for production.
Page: 556
6.
A model of leadership that describes the relationship between leadership styles and
Chapter Fifteen * Leadership
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specific organizational situations is called a
Answer: contingency approach
7.
Page: 562
According to _______ theory, the leader's responsibility is to increase subordinates'
motivation to attain personal and organizational goals.
Answer: path-goal
11.
Page: 563
The involvement of leader behavior that shows concern for subordinate’ well being and
personal needs refers to __________.
Answer: supportive leadership
12.
Page: 567
A situational variable that counteracts a leadership style is known as a(n) _______.
Answer: neutralizer
15.
Page: 565
A(n) ______ for leadership makes the leadership style unnecessary or redundant.
Answer: substitute
14.
Page: 564
__________ means that the leader consults with his or her subordinates about decisions
Answer: Participative leadership
13.
Page: 559
A contingency approach to leadership that links the leader's behavioral style with the task
readiness of subordinates is called the
.
Answer: situational theory
10.
Page: 559
__________ refers to group atmosphere and members’ attitude toward and acceptance of
the leader.
Answer: Leader-member relations
9.
Page: 558
In Fiedler's contingency theory of leadership, leadership style is measured using a scale
known as the _______ scale. Note: an acronym is not an acceptable answer.
Answer: least preferred co-worker
8.
approach
Page: 567
clarify the role and task requirements of subordinates, initiate structure,
provide appropriate rewards, and try to be considerate to and meet the social needs of
subordinates.
Answer: Transactional leaders
Page: 568
Chapter Fifteen * Leadership
Test Bank * Page 432
16.
The
has the ability to inspire and motivate people to do more than they would
normally do, despite obstacles and personal sacrifice.
Answer: charismatic leader
17.
Page: 568
A(n) _______ leader is distinguished by a special ability to bring about innovation and
change.
Answer: transformational
18.
Page: 570
______ is the potential ability to influence the behavior of others.
Answer: Power
19.
Page: 571
Power coming from a formal management position in an organization and the authority
granted to it is called
.
Answer: legitimate power
20.
Page: 572
Power that results from the authority to reward others is called
Answer: reward power
21.
Page: 572
Power that stems from the authority to punish or recommend punishment is called
.
Answer: coercive power
22.
Page: 572
List the two types of personal power.
Answer: Expert power and referent power
23.
Page: 573
Power that results from characteristics that command subordinates' identification with,
respect and admiration for and desire to emulate the leader is called
.
Answer: referent power
25.
Page: 572
Power resulting from a leader's special knowledge or skill regarding the tasks performed
by followers is referred to as
.
Answer: expert power
24.
.
Page: 573
The purpose of _______ leadership is to bring the follower's higher motives to the work
and connect them to the organization's mission and goals.
Chapter Fifteen * Leadership
Test Bank * Page 433
Answer: servant
26.
Page: 574
In __________, the leader favors a consensual and collaborative process, and influence
derives from relationships rather than position power and formal authority.
Answer: interactive leadership
Page: 576
Essay Questions
1.
What is the basic difference between consideration behavior and initiating structure
behavior?
ANSWER:
The difference between these two major leadership behaviors is their focus. The focus of
consideration behavior is people, with the leader being mindful of subordinates,
respecting their ideas and feelings, and building trust. Initiating structure has a task
orientation, with the leader directing subordinate work activities toward goal attainment,
giving instructions, planning, and scheduling.
Level: 2
2.
Pages: 555-556
What three factors combine to create the situation in Leadership Contingency Theory and
what combination of the three best matches a low LPC style? Explain.
ANSWER:
The three factors are leader-member relations, task structure, and position power. The
best combination for a match with low LPC leaders is good leader-member relations, high
task structure, and strong position power.
Level: 3
3.
Pages: 559
Describe the three situational elements under Fiedler’s Contingency Theory that can be
described as either favorable or unfavorable.
ANSWER:
Leader-member relations refers to group atmosphere and members’ attitude toward and
acceptance of the leader. Task structure refers to the extent to which tasks performed by
the group are defined. Position power is the extent to which the leader has formal
authority over subordinated.
Chapter Fifteen * Leadership
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Level: 2
4.
Page: 559
According to the path-goal theory of leadership, one of the leader's roles is to increase
rewards. Briefly explain this role.
ANSWER:
There are three dimensions to the leader's role of increasing rewards. First, the leader
must learn the follower's needs. Second, the leader must match the follower's needs to
rewards if work outcomes are accomplished. Finally, the leader must increase the value
of work outcomes for the follower.
Level: 2
5.
Pages: 565-566
Differentiate between a substitute and a neutralizer.
ANSWER:
A substitute is a situational variable that makes a leadership style unnecessary or
redundant. A neutralizer is a situational variable that counteracts a leadership style and
prevents the leader from displaying certain behaviors.
Level: 2
6.
Page: 567
Distinguish between charismatic and transformational leadership.
ANSWER:
A charismatic leader has the ability to motivate subordinates to transcend their expected
performance. Vision, value, and trust mark their impact. They tend to have an emotional
impact on followers. Transformational leaders are distinguished from charismatic leaders
by their special ability to bring about innovation and change. They usually emerge to take
an organization through a major strategic change, focusing on the intangible qualities that
facilitate the change process.
Level: 2
7.
Pages: 568-570
What are the five bases of power and which one is generally the most expensive to use?
ANSWER:
The five bases of power are legitimate, reward, coercive, expert, and referent. The most
expensive base to use is coercive power because of the devastating impact on
relationships and the resulting loss of motivation and loss of potential performance.
Level: 2
Pages: 572-573
Chapter Fifteen * Leadership
Test Bank * Page 435