DKT MOZAMBIQUE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Population Urban Population Per Capita PPP (US$) 0 - 14 years Life Expectancy F/M Adult Literacy F/M Infant Mortality / 1,000 Maternal Mortality / 100,000 TFR Annual Population Increase (%) Contraceptive Use: (%) Modern Methods Unmet need HIV/AIDS Deaths (Annual) Total HIV Cases 15-49 yr (2009) HIV prevalence 15-49 yr (2009) Living below $ 2 / Day 22,950,000 38% 900 46% 52/51 32/63 79 550 5.5 2.4 12 18 74,0001 1.4 million 11.5% 70% Globally, 7th highest number of deaths 1 Introduction: Almost five centuries as a Portuguese colony came to a close with independence in 1975. Large-scale emigration by whites, economic dependence on South Africa, a severe drought, and a prolonged civil war hindered the country's development until the mid 1990's. The ruling Front for the Liberation of Mozambique (FRELIMO) party formally abandoned Marxism in 1989, and a new constitution the following year provided for multiparty elections and a free market economy. A UN-negotiated peace agreement between FRELIMO and rebel Mozambique National Resistance (RENAMO) forces ended the fighting in 1992. In December 2004, Mozambique underwent a delicate transition as Joaquim CHISSANO stepped down after 18 years in office. His elected successor, Armando Emilio GUEBUZA, promised to continue the sound economic policies that have encouraged foreign investment. Mozambique has seen very strong economic growth since the end of the civil war largely due to post-conflict reconstruction. Despite having one of the world’s highest economic growth rates, nearly 70% of Mozambique’s population lives in extreme poverty, and the access to health and education services are limited. While the national literacy rate is 45% it is only a dismal 32% among females. Much of the health infrastructure was destroyed during the long civil war and less than 50% of the population currently lives within 5 km of fixed health services. The country also has a severe shortage of trained professionals, particularly in the health sector. The majority of health sector expenditures are financed by external sources, with USAID currently providing the largest share of commodities for the sector. i.e. USG and UNFPA provide 100% of contraceptives to GoM. The latest national HIV prevalence rate is 11.5 % (2010), placing Mozambique in the ten most affected countries. While the latest prevalence rate is lower than previous year’s reports, the new survey was conducted using a different method from previous surveys. The latest survey utilized antenatal sentinel sites that will enable regular updates of prevalence data. The major causes of mortality in adults are tuberculoses and AIDS. Maternal mortality is estimated at 550 maternal deaths per 100,000 live births (DHS 2009). Progress in establishing a rural primary health care network and management system is limited by various factors, including internal capacity, high rates of infectious disease and malnutrition; growing prevalence of HIV/AIDS; inadequate access to potable water; Mozambique has one of the most severe health personnel shortages in the world2. There is increased consensus that a key driver of Mozambique’s HIV/AIDS epidemic is the pervasive practice of multiple and concurrent partnerships. Other drivers are low rates of condom use with non-regular partners (33.1 % for men and 23.5% for women) and low rates of condom use were also reported between “regular” partners. Data from the UNAIDS 2008 Mozambique Modes of Transmission Study revealed that 48% of new infections occur among adults reporting regular-partner heterosexual sex with an additional 18% of new infections due to casual heterosexual sex. Mozambique’s HIV/AIDS prevalence is one of the few remaining countries in the world which continues to increase. 2 World Health Report 2006: Working Together for Health. World Health Organization, 2006. 2 Planned Sales: 2012 Products IUDs Safe Load 380 A Sleek 375 Implants Misoprostol3 Oral Contraceptives4 (Coc, Pop, Diana-35) Emergency Contraceptives Injectable MVA5 Prudence6 Fiesta7 Purchase Price 2012 Franchise Private Clinics Sector $0.85 $0.75 $9.47 $0.27 $0.29 $0.58 $0.68 $22.60 $5.93-7.02 $4.15 $1.10 $1.10 $1.10 $0.28 $0.33 $0.66 $0.77 $28.17 $12.41 $6.07 $5.50 $6.25 $10.75 $0.28 $0.33 $0.66 $0.77 $28.17 $12.41 $6.07 CYPs CYPs 33,000 11,000 60,000 15,750 9,858 3,055 16,250 9,600 50,000 27,500 236,013 Manufacture Prudence Fiesta NRS TNR Oralcon-F (OC) Pregnon (EC) Isovent (Miso) IUD Zarin (Implant) Maputo Health Care8 MHC Enaf (Inj) Progestyn (OC) Microlenyn (OC) Sekure (EC) MVA Total Ponds Ponds 2012 Target CYP % CYP Total 5,000,000 2,750,000 50,000 27,500 21% 14% 18,000 1,286 1% 7,500 833 0% 120,000 8,000 15,750 44,000 6% 18% 15,000 60,000 25% 65,000 16,250 7% 20,000 1,429 1% 100,000 20,000 150 7,143 2,222 9,600 236,013 3% 1% 4% MHC Pregna Sino II Ponds Ponds Ipas 3 tablets Cycle 5 Kit of syringe and 8 cannulae 6 Gross 7 Gross 8 Mozambican distributor 4 3 Context and Analysis Keys issues: HIV/AIDs, couple’s limited knowledge/understanding of FP, 12% modern methods, high maternal mortality, lack of trained healthcare personnel, and poorly developed small to medium sized businesses. Activities Prudence Develop new premium Prudence SKU (Delay) to increase product segmentation and higher margin product. Community Awareness and partnerships Development of FP knowledge is vital to increasing contraceptive prevalence in Mozambique. A mixture of partnership, direct implementation, and radio programs will be employed to develop the knowledge base. Teams will work in close coordination with franchise clinics. Medical Staff Training To maintain training quality, follow up of 2010/11 trainees will continue. Injectables DKT will work with VSI and Pathfinder on a pilot study to evaluate distribution and use of (DMPA) at the community level in Mozambique. The intent of the study is to affect MoH policy decisions to allow community based persons to avail DMPA directly to the community. DKT will be providing DMPA for the study and participating in the development of community education. Pharmaceutical Product Registration DKT will submit two products for registration to the MoH in 2012. Mifepristone/Misoprostol combo package and Misoprostol, both from Acme Formulations, Lda. The approval of DKT’s own Misoprostol brand will minimize product stockouts, reduce COGs and packaging has been developed under the Íntimo umbrella brand. 4 Sales and Marketing Strategies: 2012 Corporate Business Strategies 1. Strengthen organizational capability by building the right competencies and culture. 2. GROWTH. Grow the business through reach expansion, entry into new channels and new business development. Priorities and Action Plans 1. Integrate processes and systems and improve internal communication. 2. Ensure that Organization Quality Indicators are in place: Measures/Scorecard, Performance Review and Assessment. 3. Institutionalize rewards and recognition program to increase employee motivation and help retain high-performers. 4. Inculcate organizational culture of performance, responsibility and integrity. 1. Achieve desired coverage reach and development for all product categories nationwide. 2. Strengthen relationships with key influencers and community gatekeepers. 5 Condoms Background: While condom sales increased 87% over 2011, sales were only 59% of 2011 targets. The introduction of a new value for money brand, Fiesta, did not perform as expected and sales were only 44% of 2011 targets. As a value for money brand, Fiesta is a subsidized product and DKT’s only source of funds for condoms is DKT International and sales revenue. Due to volume and a margin of 38%, Prudence generates approximately 55% of sales revenue and this is expected to remain the same in 2012. Strategies Increased efficiencies of sales teams through training and planning (Barracas) Increased volumes through targeted promotional campaigns (Pharmacies/Convenience stores) Develop new premium Prudence SKU (Release late 2012) Brand Prudence Key Strategies 1. Continue to enhance the brand image as sexy, fun and increases sexual pleasure 2. Become a primary source of sexual health information for youth (16 – 25) 3. Expand distribution coverage in all establishments 4. Market Segmentation 6 Key Activities 1. Continue advertising on Facebook and maintaining consumer attention 2. (FB) Announcing product promotions & sale locations 3. Create local activities at bars & high end discothèques to induce trial, increase brand awareness, and stimulate demand 4. Initiate merchandising contests in key trade outlets 5. Identify additional sites to paint outdoor “murals” 1. (FB) Continue offering sexual health tips, challenging myths and sexual misconceptions 2. Cross linkages between Íntimo and Prudence Facebook pages 1. Increase number of distributors as well as sales volumes 2. Increase number of POS 3. Stagger sales teams working hrs to respond to night time only establishments 1. Conduct marketing research 2. Develop before end of 2012 one new premium market SKU 3. Based upon results of 1), develop specific segmentation strategy for Prudence SKUs with differential SKU pricing Fiesta 1. Continue to enhance the brand image as an affordable quality brand 1. (FB) Announcing product promotions & sale locations 2. Identify additional sites to paint outdoor “murals” 2. Become a primary source of 1. (FB) Continue offering sexual sexual health information health tips, challenging myths and for youth (16 – 25) sexual misconceptions 2. Cross linkages between Íntimo and Prudence Facebook pages 3. Expand distribution 1. Increase number of distributors as coverage in all well as sales volumes establishments, emphasizing 2. Increase number of POS rural locations Pricing Structure 2012 NRS Prudence New SKU Cost of ≈$6.50 9 Goods DKT Selling $26.67 to Retailer Suggested $44.44 Retail Price Suggested10 $0.93 Retail Price 9 NRS Prudence Morango NRS Prudence Maracuja NRS Prudence Sensual NRS TNR Prudence Fiesta Classico $7.02 $7.02 $6.59 $5.93 $4.15 $12.41 $12.41 $12.41 $12.41 $6.07 $17.78 $17.78 $17.78 $17.78 $8.89 $0.37 $0.37 $0.37 $0.37 $0.19 Gross (144 pieces) One package of 3 pieces 10 7 Íntimo Umbrella Brand Background During 2011, products marketed and sold under the Intimo brand were IUD (safeload) and Implants(Sino II). The CoC, PoP, EC, and injectable were approved with Intimo brand on packaging, no products were purchased in 2011. 99% of IUD market is provided free through the public sector as well as to private clinics. Until the approval of DKT’s Implant in 2011, no Implant had been approved for sale in Mozambique. In late 2010, DKT Mozambique began franchise clinics in Maputo, where 85% of Implant and IUDs were sold during 2011. Strategies Establish Íntimo as The Family Planning Brand Continue creating interaction and noise on Facebook page expanding reach Expand distribution and number of POS Brand Íntimo Key Strategies 1. Introduce new product lines Key Activities 1. Launch new products (Intimo: OC/EC/Inj) 2. Start discussions of new products on FB 2. Continue to enhance the 1. (FB) Announcing product brand image as an quality, availability, affordable quality brand promotions & sale locations 2. (FB) Linking sales locations with special product promotions 3. Become a primary source 1. Start product specific of sexual health discussions (Benefits, information for youth (16 Myths) – 25) 2. (FB) Continue offering sexual health tips, challenging myths and sexual misconceptions 3. Cross linkages between Íntimo and Prudence/Fiesta Facebook pages 4 Expand distribution 1. Pharmacies coverage in all 2. Private Clinics establishments 3. Franchise Clinics 5 Use mass media materials 1. Conduct basic survey to identify product consumers 2. Develop product specific media material 3. TVC if approval is obtained 8 Franchise Clinics Background In late 2010, DKT Mozambique began franchise clinics in Maputo. None of the clinics were offering any family planning services. With the addition of Implants in June, sales increased substantially. Primary activities were the training of medical staff, provision of basic informational material to clinics and community educators, and sale of IUDs and Implants at subsidized prices. Strategy Identify and begin activities with new clinics Continue creating interaction and noise on Facebook page expanding reach Expand available services at clinics Brand Íntimo: IUD/Implant/OC/ EC/Injectable/ Misoprostol Key Strategies 1. Expand available services 2. Continue to enhance the brand image as an affordable quality brand 3. Become a primary source of sexual health information for youth (16 – 25) 4. Increase knowledge of FP methods 5. Explore key partnership 9 Key Activities 1. Launch new products (Intimo: OC/EC/Inj) 2. Nurses sell products directly to clients 3. Identify and open new franchise clinics 4. New Ponds products, detail medical staff 1. Continue advertising on Facebook and maintaining consumer attention 2. (FB) Announcing product promotions & sale locations 3. Detailing medical personnel 1. (FB) Continue offering sexual health tips, challenging myths and sexual misconceptions 2. Cross linkages between Íntimo and Prudence & Fiesta Facebook pages 1. Continue community based FP educational activities 2. Implant and IUD insertion training when required 3. Ensure availability of educational material at clinics and with educational teams 1. Continue dialogue with PSI Oral Contraceptives, Injectables, and Emergency Contraceptives Background While registering DKT products, CoC, EC and Misoprostol were sourced through a local Mozambican pharmaceutical distributor and sold nationwide. While COGs were high, this provided significant experience in detailing medical staff, selling to pharmacies, and private clinics. Strategy Expand distribution and number of POS Leverage Intimo’s price and quality advantage Establish Íntimo products as The Family Planning Brand 10 Oral Contraceptives Pills Brand Key Strategies Oralcon-F 1. Improve distribution coverage Microlenyn (Íntimo) Progestyn (Íntimo) Key Activities 1. Route maps are developed 2. Efficient detailing teams are retrained and deployed 2. Develop consumer 1. Conduct basic client product profile profile at POS 1. Product introduction and 1. Product Launch in Maputo, Beira, launch & Nampula 2. Detail doctors & nurses 2. Leverage the brand’s 1. Detail doctors and nurses at public competitive pricing health points point & quality 2. Target users who are dependent upon free contraceptive supply and provide them with affordable and better quality option 3. Expand distribution 1. Identify potential distributors: coverage Beira & Nampula 2. Efficient detailing teams are trained & deployed 1. Product introduction and 1. Product Launch in Maputo, Beira, launch & Nampula 2. Develop detailing cards outlining quality and pricing advantages 3. Detail doctors & nurses 2. Leverage the brand’s 1. Detail pharmacists, doctors and competitive pricing nurses at public health points point & quality 2. Target users who are dependent upon free contraceptive supply and provide them with affordable and better quality option 3. Focus on direct to 1. Conduct clinic based and/or consumer education community based education activities Pricing Structure 2012 MHC Oralcon-F (CoC) Cost of Goods $.70 DKT Selling to Distributor Distributor $.74 selling to Retailer Suggested Retail $1.43 Price Íntimo Microlenyn (CoC) $.29 $.315 Íntimo Progestyn (PoP) $.42 $.45 Bayer Microgynon (CoC) N/A N/A $.33 $.48 N/A $.58 $.85 $8.15 11 Injectables Brand Enaf-150 (Íntimo) Key Strategies Key Activities 1. Product introduction and 1. Product Launch in Maputo, Beira, launch & Nampula 2. Develop detailing cards outlining quality and pricing advantages 3. Detail doctors & nurses 2. Leverage the brand’s 1. Detail pharmacists, doctors and competitive pricing nurses at public health points point & quality 2. Target users who are dependent upon free contraceptive supply and provide them with affordable and better quality option (link to Franchise Clinics) 3. Expand distribution 1. Efficient detailing teams are coverage trained & deployed 2. Create marketing collaterals that capture consumers’ interest 4. Expand availability of 1. Work jointly with VSI and injectables at Pathfinder on “research” to effect community level MoH policy modification to allow TBAs to provide injectables in communities Pricing Structure 2012 MHC Nothing for sale Cost of Goods DKT Selling to Distributor Distributor selling to Retailer Suggested Retail Price Íntimo Enaf-150 $.68 $.71 $.77 $1.36 $40 Emergency Contraceptive Brand Key Strategies Pregnon 1. Improve distribution coverage Sekure (Íntimo) ?? ?? Key Activities 1. Route maps are developed 2. Efficient detailing teams are deployed 2. Develop consumer 1. Conduct basic client product profile profile at POS 1. Product introduction and 1. Product Launch in Maputo, Beira, launch & Nampula 2. Detail doctors & nurses 2. Leverage the brand’s 1. Detail pharmacists, doctors and competitive pricing nurses at public health points 12 point & quality 3. Improve distribution coverage and trade visibility 4. Increase retailer and consumer product knowledge Pricing Structure 2012 MHC Pregnon Cost of Goods $2.22 DKT Selling to Distributor Distributor $2.44 selling to Retailer Suggested Retail $4.30 Price Íntimo Sekure $.58 $.61 $.66 $1.16 13 1. Create marketing collaterals that capture consumers’ interest 1. Conduct community based education activities 2. Target pharmacists to dispel myths and increase product knowledge Misoprostol Brand Isovent Key Strategies 1. Improve distribution coverage 2. Pilot small scale community based sales activity 3. Target key family planning organizations Pricing Structure 2012 MHC Isovent Cost of Goods $.28 DKT Selling to Distributor Distributor $.29 selling to Retailer Suggested Retail $0.51 Price Sigma MisoTac $.30 Key Activities 1. Route maps are developed 2. Efficient detailing teams are re-trained and deployed 1. Identify manageable location 2. Train community based TBAs 3. Identify key pharmacies 1. Continue to develop relationship with Pathfinder, jpiego, and FHI Cytotec N/A N/A N/A $.60 $1.85 IUDs and Implants The strategies for Iuds and Implants are contained in the Franchise clinic section. While none of the products are Íntimo branded, an Íntimo sticker will be developed to identify both products as part of the Íntimo line. Other than the Government’s IUDs, which private clinics can obtain for free, no IUDs are available in the private sector other than Government and DKT’s. Pricing Structure 2012 Intimo Safeload (DKT) Cost of Goods $.85 DKT Selling to $1.10 Franchise Clinics DKT selling to $5.50 non-FC Clinics Suggested Retail ?? Price Intimo Sleek .75 $1.10 Intimo Zarin (Implant) $9.47 $1.10 $6.50 $10.75 ?? $18.92 14 15 1 Funding Source DKT DKT Washington STBF $700,000 $795,655 STBF Sales Revenue $618,844 $2,114,499 Sub Total Income 2 Commodity Purchases Misoprostol $33,000 Oral Contraceptives Emergency Contraceptives $87,000 Injectable OC/EC (local purchase) $34,100 $26,250 Implants $84,194 Prudence $247,000 Fiesta $162,000 $35,000 $57,806 Sub Total Commodities 3 $766,350 Media Promotion Condom Buffett (Purchased Services) $215,000 $150,000 $365,000 Sub Total Media Promotion 4 Program (Buffett) Social Franchise Clinics Training (Community Education) $155,133 $140,000 Sub Total Program 5 $295,133 Program Operational Costs Condom Sales Maputo $109,500 Beira $49,500 Nampula $49,500 Pharmaceutical General Administration +Fees $62,111 Travel Monitoring & Evaluation $101,800 $140,000 $85,000 $60,000 $30,605 $688,016 Sub Total Operational Costs Total Costs $2,114,499 16 Cash Transfer Schedule DKT STBF Jan-12 $300,000 $100,000 Feb-12 $100,000 $50,000 Mar-12 $0 $250,000 Apr-12 $0 $0 May-12 $100,000 $0 Jun-12 $0 $100,000 Jul-12 $100,000 $0 Aug-12 $0 $150,000 Sep-12 $100,000 $0 Oct-12 $0 $145,655 Nov-12 $0 $0 Dec-12 $0 $0 Total Transfer 1,495,655 17