Falu Rami
Alameda, CA 94501
Cell # (714) 926-7589
falurami@yahoo.com
www.linkedin.com/in/falurami/
PROFESSIONAL EXPERIENCE
OptumHealth
February 2015-Present
San Francisco, California
CARE ADVOCATE ASSESSMENT AND TRIAGE TEAM
Respond to inbound calls from members and providers
Review initial facility admissions for psychiatric and chemical dependency patients
Review clinical assessments and determine the appropriate level of care
Obtain clinical information from providers for outpatient requests for treatment
Determine if additional treatment sessions are needed and meet medical necessity for care
Manage inpatient and outpatient mental health and chemical dependency cases throughout treatment
episode
Administer mental health and chemical dependency benefits and review treatment plans
Coordinate benefits and transitions between various levels of care
Review treatment plans and consult with facilities or outpatient providers following best practices
Provide crisis intervention and linkage to mental health and chemical dependency resources
Kaiser Permanente
MAY 2007-OCTOBER 2014
Southern California
BEHAVIORAL HEALTH CRISIS LINE CLINICIAN
Respond to calls from Kaiser Members of Southern California for a variety of issues
Provide crisis intervention services as needed to members and resources and referrals in the community
Meet the auditing and quality of care requirements for documentation, and response times
Communicate with provided collaboration of care to pertinent healthcare team members
PSYCHIATRIC EVALUATION TEAM (PET)
Evaluated patients in Emergency rooms throughout Los Angeles County
Verified if patients met criteria for an involuntary psychiatric hold (5150) or voluntary hospitalization
Educated family members, friends, significant others, of symptoms and care needed
Assisted in setting urgent appointments if indicated
FULL TIME PSYCHIATRIC SOCIAL WORKER
Provided individual, couples, family, child and group therapy using Brief Therapy Model
Conducted Case presentations and consultations with utilization review team
Created and facilitated curriculum for Intensive Outpatient Program (IOP) utilizing Cognitive Behavioral
Therapy (CBT) and Mindfulness interventions
Facilitated groups, and provided assessments and Discharges for IOP clients
Completed documentation
FULL TIME FLOATING CLINICIAN
Provided coverage at all facilities in orange county psychiatry including outpatient and emergency rooms
Covered varied departmental needs including: intakes, couples counseling, individual counseling, geriatrics,
children, groups, IOP, On Duty Therapist, Case Management, family counseling, and intakes
Completed timely documentation on clients
Worked as part of a multidisciplinary team member
Value Option
Cypress, California
EAP ADVISOR,
January 2007-March 2007
Responded to client organization requests for: Mandatory/Management referrals of employees
Coordinated training and work life seminars, onsite services such as critical incident stress debriefing
(CISD), fitness for duty evaluations, Drug Work Force Policy, and Threat of Violence Assessments
Completed telephone assessments, referrals, and emergency/urgent EAP referrals
Crisis Care Network
Grandville, Michigan
SPECIALIST, October 2006-January 2009
Responded to requests for CISD for issues events such as: armed robbery, death of an employee,
downsizing, grief and loss, and more
Provided Group and individual briefings provided per requests along with management consultations
HealthNet and MHN
San Rafael, California
MILITARY AND FAMILY LIFE CONSULTANT, January 2006-November 2006
Consulted military personnel, soldiers, family members, extended family, or other parties
Attended and networked with key organizational members in the military system and provided services
Requested services included debriefings, psycho-education, and preparation for upcoming events
Linked soldiers and families to appropriate services when necessary
Westover Consultants and SAMHSA
Maryland
KATRINA ASSISTANT PROGRAM CONSULTANT, November 2005-December 2005
Assessed crisis needs of the clients and provided services
Provided outreach work and mental health services to clients in area assigned
Attended team meetings
Helped assess the needs of the community/parish assigned to and collaborated with other service providers
Provided clients and agencies with referrals and resources when needed
Provided Disaster mental health work
Assisted staff and other workers in setting to debrief and process so they can continue to work
Crittenton Services for Children and Families
Fullerton, California
CLINICAL DIRECTOR, FAMILY PRESERVATION UNIT, August 2005- May 2006
CLINICAL DIRECTOR, COUNSELING CENTER, February 2006- May 2006
Provided supervision and 40 hour training to outreach counselors
Met contract compliance
Attended MCPC’s with collaborative agencies to identify the needs of the families served
Provided individual and group supervision to graduate trainees
Attended Orange County and Los Angeles County Consortium and worked collaboratively with educators
from different Universities
Audited charts for Medi-Cal
Assisted in developing of the counseling center and prepared site for Medical Certification
Created curriculums for parenting, groups for children and adolescents, domestic violence, substance
abuse, and job development
South Atlantic Medical Group
Long Beach, California
PASSR EVALUATOR, Dept. of Mental Health Contractor, October 2004-June 2005
Assessed clients and evaluated for appropriate level of care
Wrote up evaluations and recommendations of client regarding level of care
Travelled to various facilities within the vicinity to evaluate the clients and review the charts
Value Options
CLINICAL CARE MANAGER, December 2002-December 2004
Conducted telephone Assessments/Triage of clients
Provided appropriate referrals and resources in the community
Long Beach, California
Completed authorizations for treatment
Authorized Precertification and participated in reviews for higher level of care services
Provided consultation and education to clients
Santa Clara County Mental Health January 2001-November 2002
San Jose, California
INTENSIVE SERVCES UNIT - CHAPTER 26.5 PLACEMENT WORKER
Provided case management
Placed clients into residential facilities
Worked collaboratively with multidisciplinary teams
Attended Individualized Educational Plan (IEP) meetings and other work relevant meetings
Presented clients for RISC approval for level 13/14 placement or for wraparound services
Reviewed treatment plans and service plans for approval and coordination of services
Conducted home visits and residential placement visits, both in county and out of county
Facilitated Parent Support Group
Conducted assessments for Chapter 26.5 eligibility
GATEWAY DRUG AND ALCOHOL PROGRAM - REHAB COUNSELOR
Provided resources and referrals to callers for drug and alcohol services
Screened callers for referrals to different providers for detoxification, residential, or outpatient services
Set appointments for different services
MOBILE MENTAL HEALTH TEAM, MENTAL HEALTH DEPARTMENT - CRISIS TEAM COUNSELOR
Responded to crisis intervention calls referred by the police
Assessed and evaluated referred clients for 5150’s
Provided appropriate referrals to clients and did linkage when needed to service providers
Initiated 5150 holds on referred clients when necessary
Second Start – Pine Hill School
San Jose, California
HIGH SCHOOL COUNSELOR FOR NON PUBLIC SCHOOL, August 2001-May 2002
Provided crisis intervention
Conducted individual and group counseling
Worked collaboratively with multidisciplinary teams
Provided case management
Created an Independent Living Skills Group and Socialization groups
Led classroom team meetings to determine client treatment plan
Attended IEP meetings and other work relevant meetings
Conducted several self-report measures with students and teachers
Alum Rock Counseling Center NOVEMBER 1999-JULY 2001
San Jose, California
COUNSELING CASE MANAGEMENT SERVICES
Provided counseling and case management for 24-hour Mobile Response Team for youths 11-17 years old
Conducted individual, and family counseling for youths on probation and school-based program
APA COUNSELING COORDINATOR
Coordinated all counseling services for school program
Facilitated youth peer support groups on a weekly basis
Provided individual and family counseling services on a weekly basis
Provided parent enrichment workshops using Family Wellness Model
Completed monthly reports of services to contracting agency
Collaborated with school personnel regarding progress of each client
Attended Multidisciplinary Meetings for each client
Attended management meetings
Managed program budget
EDUCATION
The Chicago School of Professional Psychology
Doctoral student International Psychology
Concentration in Organization and Systems
Chicago, IL
expected graduation date January 2017
University of San Francisco
Master of Art in Counseling Psychology
Emphasis in Marriage, Family and Child Counseling
San Francisco, California
July 1999
University of California, Irvine
Bachelor of Arts in Psychology
Irvine, California
June 1992
LICENSURE, AND CERTIFICATION
Licensed Marriage and Family Therapist, LMFT, CA, MFC#39025
Issued September 18, 2002
Special Masters/Parenting Coordinator Conference
Los Angeles, California
Issued March 2007 by the Family Law Departments Superior Court of California, County of Los Angeles
Mediation Training
Certificate Issued April 2007, David Kuroda 22 hour of CEU, March 23-31 2007
Torrance, California
TRAININGS
“IN THE EYE OF THE STORM . . . ESSENTIALS FOR DISASTER MENTAL HEALTH”
Presenter: Diane Myers, Oakland, California for 14 CEUS – June 23, 24 2006
ICISF 9th World Congress on Stress, Trauma and Coping
13.75 CEU’s, February 2007
Baltimore, Maryland
National Center for PTSD Clinical Training Program
Menlo Park, California
Presented by the VA Employee Education System for 33 Contact hours, April 23-27 2007
Addressing the Psychological Health of Warriors and Their Families: PTSD, Depression and TBI,
September 2008
San Diego, California
Presented by the Center for Deployment Psychology
EMDR Training, from September 2013-December 2013, Part I and II, Costa Mesa, California, 48
CEU’S
PRESENTATIONS
International Critical Incident Stress Foundation 9th World Congress
Baltimore, Maryland
Presented Workshop with co-presenter Elliott Hill, LCSW, BCD, February 2007
“Who’s In Charge Anyway?” How to Avoid Crises through Organization and Communication?
SAP Training
Torrance, California
Provided two day training for Employers and professionals interested in becoming SAP certified
Provided training with co-trainer George Melgarejo, CEAP, July 7-8 2007
59th Institute on Psychiatric Services American Psychiatric Association
New Orleans, LA
Presented Workshop: Confronting Issues in Services to Military Populations: National Guard, Active
Military, Soldiers of Color, and Service During Iraq, October 12, 2007