0 Work Teams Activity report © 2008 INTECO. All Rights Reserved Synopsis 1st Round Table Health Care cluster The group discussion was about general trends of the sector, companies & employment, workforce competencies (skills) and a region analysis of the industry. This group was composed by laboratories and drug stores of the region. The Health Care cluster considers that this sector had grown so fast in the last ten years and Puerto Rico has a shortage of trained nurses and laboratory technicians. Also, the need of best-trained personnel is very important regarding safety issues, proper management of high tech equipment, be a competitive company and strengthen the competitiveness of the cluster. In addition, group members said that local Health Care’s salaries are low, and because of that they (nurses, lab technicians and doctors) considered to move outside Puerto Rico, looking for better benefits, conditions and salaries. Recommendations Health Care Plans are not aligned with the Health Care sector needs, it’s imperative to communicate and create awareness of this situation in order to solve it. Projects A) Training programs in healthcare area Occupational nurse • R&D (RESEARCH DEVELOPMENT) • Clinical for trial • Home care services B) Open 3 new laboratories C) Training school: • Induction process • Continuous education programs • Applicable laws and regulations • SAIL courses D) Training in the following business: • Laboratories • Drug Stores • Dentists • HEALTH CARE HealthCare Sector Work Team Wednesday January 16, 2008 Meeting Minute # 1 (1:30-3:30pm) I. ATTENDANCE Start Time: 2:00 p.m. Finish Time: 3:45 p.m. Location: Inteco Business Navigation Center Name Company At. Name Company At. Nanysma Guerrta Inteco Francisco García Inteco X René Padilla Menonita Hospital X Betty García Inteco X Evelyn Padilla Menonita Hospital X Luma Rolón Inteco X Humberto Malavé Inteco X Chanel Gronau Inteco X HealthCare Sector Work Team Wednesday February 13, 2008 Meeting Minute # 2 (1:30-3:30pm) II. ATTENDANCE Start Time: 2:00 p.m. Finish Time: 3:45 p.m. Location: Inteco Business Navigation Center Name Company At. Name Company At. Eric Pérez Hima Hospital X Francisco García Inteco X René Padilla Menonita Hospital X Betty García Inteco X Evelyn Padilla Menonita Hospital X Luma Rolón Inteco X Humberto Malavé Inteco X Chanel Gronau Inteco X María Del C Hima Hospital X Vargas HealthCare Sector Work Team Wednesday March 5, 2008 Meeting Minute # 3 (1:30-3:30pm) III. ATTENDANCE Start Time: 2:00 p.m. Name Erik Pérez Maria del C Vargas Evelyn Padilla Wanda Crespo Antonio Pantoja IV. Finish Time: 3:45 p.m. Location: Inteco Business Navigation Center Company At. Name Company Hima Hospital X Francisco García Inteco Hima Hospital X Betty García Inteco Menonita Hospital X Luma Rolón Inteco Univ. Politécnica X Carmen M. Silver Inteco Univ. Politécnica X TOPICS: a. Francisco presented an overview of WIRED and the work INTECO staff has done. Also he informed WIRED next step schedule (meetings, implementation plan, RFP possible dates). b. The group discussion was about Health Care Needs. María Del Carmen from HIMA comes up with an educational strategy for the Excellence Services training procedure which is as follow: EXCELLENCE SERVICES TRAINING TRAIN THE TRAINERS (12 managers) STAFF MEMBERS AND OTHERS COBEY 7 HABITS María mentioned that HIMA will offer their training facilities for the use of Sector Team: * Conference Room with capacity of 100 chairs * PC training room with 12 computers c. Health Care Needs Discussion: The members of this work team identify eight (8) competencies areas; advance resuscitation, intensive course development, trauma course, vascular technology, telemetry course development, dialysis, license exam revision course, and Imaging (MTR & CT). At. X X X X The group selected as priorities four competencies areas, to development in the WIRED first phase: 1. advance resuscitation(neonatal, pediatric, adults) 2. intensive course development 3. trauma 4. telemetry WIRED second phase: 1. Imaging(MRI & CT) 2. Revision course License 3. Vascular 4. Dialysis This team is well advance. V. NEXT MEETINGS a. March 26, 2008 b. April 16, 2008 HealthCare Sector Work Team Wednesday March 26, 2008 Meeting Minute # 4 (1:30-3:30pm) VI. ATTENDANCE Start Time: 2:00 p.m. Finish Time: 3:45 p.m. Location: Inteco Business Navigation Center Name Company At. Name Company Erik Pérez Hima Hospital X Francisco García Inteco Maria del C Vargas Hima Hospital X Betty García Inteco Evelyn Padilla Menonita Hospital EXC Luma Rolón Inteco René Rivera Menonita Hospital X Carmen M. Silver Inteco Ramón Fontaine DDI X VII. TOPICS: During the fifth health Care meeting on Wednesday 3/26, a representative from DDI present to INTECO/WIRED Staff their certifications programs in the continuous improvement and leadership program. Health care group outcomes were about At. X X X X competencies and skills to develop in this sector. Hima is working in the identification of potential barriers with the purpose of design specifics solutions. a. Ramón fontaine representative from DDI present to INTECO/WIRED Staff their certifications programs in the continuous improvement and leadership area; and an Excellence service culture training custom made for HIMA. b. The group discussion was about the information required in the “Instructional Specifications for Common Trainings” survey. María Del Carmen and Erik Perez from Hima generated a document suggesting courses for each of the Health Care needs; Excellent service, advance resuscitation, intensive course development, trauma course, vascular technology and Course Development (telemetry course development, dialysis, license exam revision course) This team is well advance. NEXT MEETINGS c. April 16, 2008 HealthCare Sector Work Team Wednesday April 16, 2008 Meeting Minute # 5 (1:30-3:30pm) VIII. ATTENDANCE Start Time: 2:00 p.m. Finish Time: 3:45 p.m. Location: Inteco Business Navigation Center Name Company At. Name Company Erik Pérez Hima Hospital X Francisco García Inteco Maria del C Vargas Hima Hospital X Betty García Inteco Evelyn Padilla Menonita Hospital EXC Luma Rolón Inteco René Rivera Menonita Hospital X Carmen M. Silver Inteco Ramón Fontaine DDI X At. X X X X Synopsis st 1 Round Table Life sciences cluster The group discussion was about general trends of the sector, companies & employment, workforce competencies (skills) and a region analysis of the industry. This group was composed by medical devices, services, bio-tech and pharmaceutical associations, of the region. The major concerns of this cluster are global economy is taking us to be prepared on technical fields and life services, be aware of the workforce future needs, have a working balance atmosphere, Local WIA Consortiums and educational institutions have to align their occupational demand with the industry needs and with the economy demand Recommendations • Create a workgroup in order to bring continuity to this work • Meetings with human resources managers to know the specific needs of the industry. • Make a collaboration agreement with the education sector • Participate from the SRHM meetings to explain this activity Projects • Regulatory Compliance Documentation • Lean Manufacturing • Six Sigma • Communication Skill, English, Writing • Computer Skills • Project Management Life Science Sector Work Team Wednesday January 30, 2008 Meeting Minute # 1 ATTENDANCE Start Time: 8:30 a.m. Name Finish Time: 11:30 a.m. Company Att. Luis A Melendez Luis D Soto AMSI Mentor X X Ramón Rivera Ocasio Nany Guerra Olga Fontanez Miguel Pereira Chanel gronau Humberto Malavé Ivan Lugo Miguel Pereira UPR Humacao INTECO Mentor Amgen Inteco Inteco INDUNIV Amgen X X X X X X X X Legend: X = Present A = Absent Location: Inteco Business Navigation Center Name Company Att. Luma Rolón Rocio Del Pilar Centeno Betty García Fracisco Garcia Inteco AMSI X X Inteco Inteco X X Exc = Excused Life Science Sector Work Team Wednesday February 21, 2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:30 a.m. Name Finish Time: 11:30 a.m. Company Att. Luis A Melendez Luis D Soto AMSI Mentor X X Ramón Rivera Ocasio UPR Humacao X Location: Inteco Business Navigation Center Name Company Att. Luma Rolón Rocio Del Pilar Centeno Betty García Inteco AMSI X X Inteco X Nany Guerra Olga Fontanez Miguel Pereira Chanel gronau Humberto Malavé Ivan Lugo Miguel Pereira INTECO Mentor Amgen Inteco Inteco INDUNIV Amgen Legend: X = Present X X X X X X X A = Absent Fracisco Garcia Mirla Rodriguez Carlos Otero Marian Lindenmann Hector Ayala Amadís Riutort Inteco BD Caribe LTD Janssen Ortho BD Caribe UPR Humacao Riutort transform X X X X X X X Exc = Excused . Life Science Sector Work Team Wednesday March 12, 2008 Meeting Minute # 3 ATTENDANCE Start Time: 8:43 a.m. Name Finish Time: 11:40 a.m. Company Att. Hector ayala Carlos Otero UPR Humacao Janssen Ortho X A Ramón Rivera Ocasio Mirla V Rodriguez Olga Fontanez Marian Lindenman Wanda Crespo Antonio L Pantojas Ivan Lugo Miguel Pereira UPR Humacao BD caribe LTD Mentor BS Caribe-Biosciences PUPR PUPR INDUNIV Amgen X X X EXC X X X A Legend: X = Present TOPICS A = Absent Location: Inteco Business Navigation Center Name Company Att. José Perez Jimenez Rocio Del Pilar Centeno Amadis Rituort Carmen silver Betty García Fracisco Garcia Chanel gronau Humberto Malavé Luma Rolón Exc = Excused Universidad Turabo AMSI X EXC Riutort Transf System Inteco Inteco Inteco Inteco Inteco Inteco X X X X A EXC X 1. Frank García presented an overview of WIRED program and a work status: the Implementation Plan is awaiting approval, the request for proposals documents are being generating, the Sector Work teams (Manufacturing, Health Care, Life Science and Computer & Information Technology) started their regular meetings. 2. Iván Lugo from INDUNIV expressed that PR must be a global facilitator of Manufacturing Packaging procedures and Global Leadership trainings because of our experience and capabilities. Mr. Lugo also suggests Wanda Crespo from Universidad Politécnica to design a program of Packaging Technology using as benchmark Michigan State University. 3. García presents the Common Needs Nominal Exercise results for the Work Sector Teams were presented. Information was taken from the following table: Training Program by Preferences English Skills Computer Skills MS Office Specialist Project Management Lean/ 6 Sigma (Green Belt) Number of Companies Answering (22) 8 5 3 6 Life Health C & IT Manufacturing Science Care 1 1 1 4 4 4 2 3 5 2 3 5 2 5 4 2 3 3 5 1 Total Position 7 13 15 13 12 (1) (3) (5) (4) (2) Since these five (5) needs were identified and agreed among the four (4) Sector Work teams, the next steps are to prepare a training curriculum and to prepare a request for proposal for each area. 4. Frank García presented five major focus areas identified by the Manufacturing Sector Work team Information Process Global Leadership Technical Continuous Improvement Vs. the three focus areas identified by the Life Science work team. Regulatory Knowledge Global Leadership Regulatory Improvement Supply Chain Garcia indicates a Global Leadership Certification program is the alternative, for both sectors, even for the Health Care sector. 5. The group had a Brainstorming session and Mirla Rodriguez from BD was the facilitator. First the group work finding a purpose for the Global Leadership Certification and second identifying capabilities, characteristics and skills a leader should have, divided in three areas of competencies; planning/strategy, competency/development and vision. “Global Leadership Certification” purpose To develop strategic leadership with vision and competencies at a global level, positioning the Eastern Central Region of Puerto Rico as the most competitive region with optimum resources. Planning / Strategy Assertive decision making Vision/ mission macro- global business management Competitive awareness Innovation/communication Negotiation Capability, industry and government Development / Competency Competitive knowledge Obtain Commitment - Motivation skills Knowledge of applicable laws Understand Diversity, Manage generation gap, labor issues Problem solving skills Change Management Company goals alignment /macro and micro Financial and administration skills Coaching, individual interdependencies Global leadership Consequences - responsibility Talent identification Vision Vision/mission convert to results - micro and macro Alignment with company goals NEXT MEETINGS a. March 28, 2008, 8:30-11:30 a.m. . Life Science Sector Work Team Wednesday March 28,008 Meeting Minute # 3 ATTENDANCE Start Time: 8:30 a.m. Name Luis A Melendez Luis D Soto Finish Time: 11:30 a.m. Company Att. AMSI Mentor EXC EXC Location: Inteco Business Navigation Center Name Company Att. Luma Rolón Rocio Del Pilar Inteco AMSI X X Olga Fontanez Miguel Pereira Carmen Silver Antonio L Pantoja Chanel gronau Humberto Malavé Ivan Lugo Mentor Amgen INTECO PUPR Inteco Inteco INDUNIV Legend: X = Present X A X X X X A A = Absent Centeno Betty García Fracisco Garcia Mirla Rodriguez Carlos Otero Marian Lindenmann Hector Ayala Inteco Inteco BD Caribe LTD Janssen Ortho BD Caribe UPR Humacao X X X A X X Exc = Excused Life Science Sector Work Team Friday April 11, 2008 Meeting Minute # 3 ATTENDANCE Start Time: 8:43 a.m. Name Finish Time: 11:40 a.m. Company Att. Hector ayala Carlos Otero UPR Humacao Janssen Ortho X A Ramón Rivera Ocasio Mirla V Rodriguez Olga Fontanez Marian Lindenman Wanda Crespo Antonio L Pantojas Ivan Lugo Miguel Pereira UPR Humacao BD caribe LTD Mentor BS Caribe-Biosciences PUPR PUPR INDUNIV Amgen X X X EXC X X X A Legend: X = Present A = Absent Location: Inteco Business Navigation Center Name Company Att. José Perez Jimenez Rocio Del Pilar Centeno Amadis Rituort Carmen silver Betty García Fracisco Garcia Chanel gronau Humberto Malavé Luma Rolón Exc = Excused Universidad Turabo AMSI X EXC Riutort Transf System Inteco Inteco Inteco Inteco Inteco Inteco X X X X A EXC X Life Science Sector Work Team Friday April 25, 2008 Meeting Minute # 3 ATTENDANCE Start Time: 8:43 a.m. Name Finish Time: 11:40 a.m. Company Att. Hector ayala Carlos Otero UPR Humacao Janssen Ortho X A Ramón Rivera Ocasio Mirla V Rodriguez Olga Fontanez Marian Lindenman Wanda Crespo Antonio L Pantojas Ivan Lugo Miguel Pereira UPR Humacao BD caribe LTD Mentor BS Caribe-Biosciences PUPR PUPR INDUNIV Amgen X X X EXC X X X A Legend: X = Present A = Absent Location: Inteco Business Navigation Center Name Company Att. José Perez Jimenez Rocio Del Pilar Centeno Amadis Rituort Carmen silver Betty García Fracisco Garcia Chanel gronau Humberto Malavé Luma Rolón Exc = Excused Universidad Turabo AMSI X EXC Riutort Transf System Inteco Inteco Inteco Inteco Inteco Inteco X X X X A EXC X Synopsis st 1 Round Table Manufacturing cluster The group discussion was about general trends of the sector, companies & employment, workforce competencies (skills) and a region analysis of the industry. This group was composed by manufacturing, printing and services companies of the region. The major concerns of this cluster are the alarming loss of employment in the manufacturing sector in Puerto Rico, the decreasing in productivity, the government regulations that makes harder the way to do business, lack of a vision or future outlook in the manufacturing sector and also a lack of support, leadership, know-how and selfesteem. The group also recommends that Wired funding should go to smaller companies in the manufacturing sector in order to improve their workforce, technology trained professionals with an entrepreneurial mindset, develop trainings in english, computer skills, problem solving, team work, 6 Sigma, Lean Manufacturing, Interpersonal skills and Project management and also, sales and marketing abilities in local entrepreneurs. Projects Language skills, English written and conversational. Interpersonal interactions, team work, and ethics. Computer Knowledge Using MS Office applications Internet search, and information processing Email ethics Finance for non-financial professionals Manufacturing Systems Lean manufacturing, 6 Sigma Total quality (Kaizen) Project Management Problem solving techniques Partner with academia and associations to develop a program to teach MS Office applications, ethics in communication through email to current employees, on convenient time. Industrial Design Packaging Design and R&D Graphic Design Product Design Industrial Automation Executive Trainings Business Development Entrepreneurship and Innovation Coaching Manufacturing Sector Work Team Wednesday February 13 Meeting Minute # 1 ATTENDANCE Start Time: 8:43 a.m. Name Betty García Fracisco Garcia Chanel gronau Humberto Malavé Luma Rolón Nany Guerra José Pabellón Leyend: X = Present Finish Time: 11:40 a.m. Company Att. Inteco Inteco Inteco Inteco Inteco Inteco NOVARTIS A = Absent X X X X X X X Location: Inteco Business Navigation Center Name Company Att. Linda Littke Julio M. Lugo Felix Rivera Hilda Tosado Linda Littke Exc = Excused Eaton Plastic Primex Engie works Lehigh Press EATON X X X X X Manufacturing Sector Work Team Wednesday March 5, 2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:43 a.m. Name Jorge Alvarado Lourdes Colón Cinthya Rivera David Iriarte Wanda Crespo Antonio l Pantojas Prof. Rogelio Furlan Prof. Rafael Muller Jose Pabellón Finish Time: 11:40 a.m. Company Att. Franklin Covey Nypro PR Inc Nypro PR Inc Lehigh Press Polytechnic University of Puerto Rico Polytechnic University of Puerto Rico UPR Humacao UPR Humacao Novartis Leyend: X = Present A = Absent Location: Inteco Business Navigation Center Name Company Att. X X X X X Linda Littke Julio M. Lugo Helga Pagán Alexandra Tirado Betty García Eaton Plastic Primex Engie works Servimetal Inc Inteco X X X X X X Fracisco Garcia Inteco X X X X Chanel gronau Humberto Malavé Luma Rolón Carmen silver Inteco Inteco Inteco Inteco X X X X Exc = Excused TOPICS 6. Frank García presented an overview of WIRED program and a work status: the Implementation Plan is awaiting approval, the request for proposals documents are being generating, the Sector Work teams (Manufacturing, Health Care, Life Science and Computer & Information Technology) started their regular meetings. 7. The Common Needs Nominal Exercise results for the Work Sector Teams were presented. Information was taken from the following table: Common Needs Nominal Exercise Results Number of Companies (19) 7 Training Program by Preferences English Skills Computer Skills MS Office Specialist Project Management Lean/ 6 Sigma (Green Belt) 1 4 5 2 5 Health Care 1 4 2 5 3 3 Life Science 3 4 C & IT Manufacturing Total Position 1 2 3 4 1 2 4 5 5 3 4 12 14-B 16 14-A (1) (2) (4) (5) (3) Since these five (5) needs were identified and agreed among the four (4) Sector Work teams, the next steps are to prepare a training curriculum and to prepare a request for proposal for each area. Each company needs to inform the number of employees requiring each needs and their respective level. Inteco will provide a survey to obtain this information. 8. Frank García presented five major focus areas for all Sector Work teams: Information Process Global Leadership Technical requirement Continuous Improvement Regulatory Knowledge 9. Each participant shares with the team their educational/training needs, expectations form WIRED initiative and other relevant information: a. José Pavellón- Novartis: suggested the inclusion of a Transformation Model, packaging knowledge and software applications to the identified common needs. This Transformation Model should include Leadership Skills and Interpersonal Skills (tolerance, conflict management). José has a concern about the lack of leadership in their employees and poor knowledge about packaging regulation and procedures. He says employees do not have commitment with the institution, or sense of ownership; maybe because they are too young. b. Linda Littke-Eaton: suggested to include Logistic & Supply Chain training. Explained her need of recruiting mechanical of electrical engineers to operate the manufacturing/packaging equipments. She presented some pictures of these equipments. Inteco and UPR Humacao will visit Eaton on March 7, 2008 to brainstorm about the training curriculum for the Light Speed project. Linda expressed the value of helping all as partners, sharing knowledge, courses costs and place. Eaton Plastic creates an internship program from the areas of Tool & Die Maintenance, creating awareness in the people from engeiworks, c. Prof Muller-UPR Humacao: The University has a Physics applied to Electronic program. He estipulate that Eaton should consider the recruitment of students from this program rather that electrical or mechanical engineers. Mrs. Littke and Prof, Muller will be sharing information and coordinating a visit to each facility. d. Lourdes Colón and Cynthia Rivera-Nypro: their needs are Quality Engineers, Validation Engineers, ISO 13485 knowledge, regulatory compliance, high velocity system, USL, RTC, Six Sigma, plastic molding techniques. Linda, form Eaton, suggest the collaboration form both parties in the training of their molding areas. Is the first time we have Nypro in the manufacturing meetings and they are very impressive with WIRE initiative. e. Jorge Alvarado- Franklin Covey: coordinating a Seven Habits course for 9-12 students, this can be part of the STEM initiative. f. Alexandra Tirado-Servimetal: their needs area clean room techniques, personnel attendance problem, sales personnel with experience on stainless steel products and fluids. g. David Irriarte-Lee High: agreed with Novartis in the need of Leadership Skills training. Also needs training on Decision Making, English, computer skills, flexography and lithography. h. Julio Lugo- Primex: explained the EUREKA project. i. Wanda Crespo and Antonio Pantoja: Polytechnic University of Puerto Rico: presented an overview of their Center for Professional Education & Training program. 10. Team Nominal Exercise Area Global Leadership 1. Capabilities & Interactions Supply Chain 1. Logistic and material Quality Management 1. Validation Regulatory Affair 1. ISO 13485 (Medical device) Technical requirement 1. Master Molding 2. Develop Industrial Mechanic Points 13 19 19 26 18 Packaging Procedures and Regulations 33 The priorities of this exercise are: 11. Carmen Silver briefly explained the STEM initiative (S= Science, T = Technology, E = Engineering, m = Mathematics) and distribute a table with the first possible STEM projects. 12. Chanel Gronau distributed a copy of an article related to a manufacturing training curriculum created by other WIRED region. NEXT MEETINGS b. March 26, 2008, 8:30-11:30 a.m. c. April 16, 2008, 8:30-11:30 a.m. Manufacturing Sector Work Team Wednesday March 26, 2008 Meeting Minute # 3 ATTENDANCE Start Time: 8:43 a.m. Name Jorge Alvarado Lourdes Colón Cinthya Rivera David Iriarte Wanda Crespo Antonio l Pantojas Prof. Rogelio Furlan Prof. Rafael Muller Jose Pabellón Finish Time: 11:40 a.m. Company Att. Franklin Covey Nypro PR Inc Nypro PR Inc Lehigh Press Polytechnic University of Puerto Rico Polytechnic University of Puerto Rico UPR Humacao UPR Humacao Novartis Leyend: X = Present Location: Inteco Business Navigation Center Name Company Att. X X X X X Linda Littke Julio M. Lugo Helga Pagán Alexandra Tirado Betty García Eaton Plastic Primex Engie works Servimetal Inc Inteco X X X X X X Fracisco Garcia Inteco X X X X Chanel gronau Humberto Malavé Luma Rolón Carmen silver Inteco Inteco Inteco Inteco X X X X A = Absent Exc = Excused Manufacturing Sector Work Team Wednesday April 16,2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:43 a.m. Name Jorge Alvarado Finish Time: 11:40 a.m. Company Att. Franklin Covey X Location: Inteco Business Navigation Center Name Company Att. Linda Littke Eaton Plastic X Lourdes Colón Cinthya Rivera David Iriarte Wanda Crespo Antonio l Pantojas Prof. Rogelio Furlan Prof. Rafael Muller Jose Pabellón Nypro PR Inc Nypro PR Inc Lehigh Press Polytechnic University of Puerto Rico Polytechnic University of Puerto Rico UPR Humacao UPR Humacao Novartis Leyend: X = Present X X X X Julio M. Lugo Helga Pagán Alexandra Tirado Betty García Primex Engie works Servimetal Inc Inteco X X X X X Fracisco Garcia Inteco X X X X Chanel gronau Humberto Malavé Luma Rolón Carmen silver Inteco Inteco Inteco Inteco X X X X A = Absent Exc = Excused Manufacturing Sector Work Team Wednesday April 30,2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:43 a.m. Name Jorge Alvarado Finish Time: 11:40 a.m. Company Att. Franklin Covey X Location: Inteco Business Navigation Center Name Company Att. Linda Littke Eaton Plastic X Lourdes Colón Cinthya Rivera David Iriarte Wanda Crespo Antonio l Pantojas Prof. Rogelio Furlan Prof. Rafael Muller Jose Pabellón Nypro PR Inc Nypro PR Inc Lehigh Press Polytechnic University of Puerto Rico Polytechnic University of Puerto Rico UPR Humacao UPR Humacao Novartis Leyend: X = Present X X X X Julio M. Lugo Helga Pagán Alexandra Tirado Betty García Primex Engie works Servimetal Inc Inteco X X X X X Fracisco Garcia Inteco X X X X Chanel gronau Humberto Malavé Luma Rolón Carmen silver Inteco Inteco Inteco Inteco X X X X A = Absent Synopsis Computer & Information Systems cluster Exc = Excused The group discussion was about general trends of the sector, companies & employment, workforce competencies (skills) and a region analysis of the industry. This group was composed by telecommunications, computer soft and hardware, design and communications companies of the region. The major concerns of this cluster are the need to train on STEM to open the minds, more information about innovation, the education process in STEM should have to include a space for creativity and innovation and align and focus resources skills with C&IT cluster needs. Recommendations • Trainings programs to be considered, Technology and Technical certifications, communication skills. • Promote creativity • Develop Soft Skills • Integrate the universities in the process Projects • Training in high growth industries – Bio-Informatics (DNA-Applied Systems Engineering) – others • Trainings certifications – Technology • Cisco Cert., MS Certified Professional, etc. – Skills • communication • customer service • marketing and sales • Internships – With entrepreneurs – Commerce/Industry/Service • Creativity Boot camp • Innovation Seminars – Product development – Interaction with students of design, business and engineering • Entrepreneurship Seminars – With participation of local entrepreneurs • Quarterly meetings with the academia – Breakdown of new projects – Lunch Meetings with two presentations of ten minutes. C & IT Meeting Sector Work Team Wednesday Jamuary 30,2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:30 a.m. Name Ciry Padovany Oscar Vega Luis G Ramirrez Yamille Morales Ivelmar Salvá Finish Time: 11:00 a.m. Company Att. Liberty AMSI Avant Technology Microsoft Inteco Leyend: X = Present A = Absent X X X X X Location: Inteco Business Navigation Center Name Company Att. Betty García Fracisco Garcia Chanel gronau Humberto Malavé Luma Rolón Exc = Excused Inteco Inteco Inteco Inteco Inteco X X X X X C & IT Sector Work Team Thursday March 6,2008 Meeting Minute # 2 ATTENDANCE Start Time: 8:43 a.m. Name Laura Gorbea Yamille Morales Chanel gronau Humberto Malavé Luma Rolón Carmen silver Finish Time: 11:40 a.m. Company Att. Location: Inteco Business Navigation Center Name Company Att. Altamente Microsoft Inteco Inteco Inteco Inteco Betty García Fracisco Garcia Leyend: X = Present A = Absent X X X X X X Inteco Inteco Exc = Excused DOL-ETA Disclaimer: “This workforce solution was funded by a grant awarded under Workforce Innovation in Regional Economic Development (WIRED) as implemented by the U.S. Department of Labor’s Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but X X not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This solution is copyrighted by the institution that created it. 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