Syllabus Museum Administration/Historical Administration H548 (3 credits) Tuesday, 6:00pm-8:40pm Room ES 2108 Professor: Office: Office Hours: Office Telephone: E-mail: Melissa Bingmann CA 504N Tuesday, 4:30pm-5:30pm and Wednesday, 3:30pm-5:30pm 278-9024 mbingman@iupui.edu COURSE DESCRIPTION: This course will present a broad overview of issues that administrators who work in museums, historical societies, archives, special collection libraries, and other cultural resource agencies experience in their careers. In this course the term “administrator” applies to both the head of an organization as well as mid-level managers. In addition to discussions that are unique to agencies that collect, preserve, and share cultural resources, the class will examine non-profit leadership trends and management techniques. COURSE OBJECTIVES: After the successful completion of this course, students will be able to. . . discuss attributes and skills that make an effective non-profit leader. assess and apply institutional histories to guide the formation of institutional policy, procedures, planning, and visioning. assess the value of accreditation, communicate the credentials a museum needs for accreditation, and develop a portion of an accreditation self study. identify potential controversial situations, legal issues, and long-term complications of current policies that can occur in museums and develop strategies for dealing with them. identify (and potentially develop) and communicate new models for sustaining museums. understand the significance of institutional planning in sustaining a cultural institution. demonstrate knowledge of the essential components in developing a strategic plan, budget, personnel guidelines, and development program. assess the financial health of an organization. POLICIES: Adaptive Educational Service (AES) AES provides accommodations for students with special challenges or disabilities that may affect their classroom performance. If you are eligible you may register with AES by calling 274-3241. Visit http://www.iupui.edu/~sldweb/aes/ for more information. Attendance: Attendance is required and will be taken at class meetings. Academic Integrity and Plagiarism: Academic misconduct and disruptive students may face disciplinary action according to University policy. Visit http://www.life.iupui.edu/aes/ for more information. 1 Plagiarism is the violation of academic expectations about using and citing sources. The Indiana University Code of Student Rights and Responsibilities (available in CA 401) explains institutional penalties for plagiarism, or you may visit http://www.iupui.edu/code for more information. These IUPUI policies will be enforced. Classroom Courtesy Please arrive on time and turn off cell phones and pagers prior to the beginning of class. Confidentiality: Speakers often share information that is not intended to be discussed outside of the classroom. You will also have access to financial information, including salaries, that you should not widely publicize. Deadlines Book reviews are due one week after class discussion: Bolman and Deal, Reframing Organizations Jan. 22 Senge, The Fifth Discipline Feb. 5 Chait, Ryan, Taylor, Governance as Leadership Feb. 19 Harris, New Solutions for House Museums OR Falk & Sheppard, Thriving in the Knowledge Age Feb. 26 Guthrie, The New-York Historical Society March 18 The following projects are due as indicated: Accreditation report for the Museum of the Emerald City of Oz Strategic Planning Feb. 12 Evaluating Financial Health March 4 AAM Accreditation Self Study Institution Study Apr. 22 Take home essay question Apr. 29 Jan. 29 Incompletes I will be very reluctant to give a grade of Incomplete (I). I assign Incompletes only to students who have successfully completed most of the course work and who have been prevented by significant and unanticipated circumstances from finishing all of their assignments. REQUIRED READINGS: The following are available for sale in the IUPUI bookstore: Lee Bolman and Terrence Deal, Reframing Organizations: Artistry, Choice, and Leadership, second edition, Jossey-Bass, 1997. Richard P. Chait, William P. Ryan, Barbara E. Taylor, Governance as Leadership: Reframing the Work of Nonprofit Boards, John Wiley & Sons, 2004. John Falk and Beverly Sheppard, Thriving in the Knowledge Age: New Models for Museums and Other Cultural Institutions, AltaMira Press, 2006. OR Donna Harris, New Solutions for House Museums: Ensuring the Long-Term Preservation of America’s Historic Houses, AltaMira Press, 2007. 2 Catherine Lewis, The Changing Face of Public History, Northern Illinois Press, 2005. OR Howard E. Covington Jr., Lady on the Hill: How Biltmore Estate Became an American Icon, John Wiley & Sons, 2006 (available through Amazon.com) Peter Senge, The Fifth Discipline, Currency and Doubleday, 1990. The following is available on reserve at the IUPUI Library: Kevin Guthrie, The New-York Historical Society: Lessons from One Nonprofit’s Long Struggle for Survival. Various articles available on-line through the University Library website, Electronic Course Reserves. ASSIGNMENTS: Book Reviews: Students will write a 1 to 2 page review of the following five books. Each review needs to identify the thesis and main supporting arguments as well as draw conclusions about the relevancy of the reading to historical and museum administration: Bolman and Deal, Reframing Organizations Chait, Ryan, Taylor, Governance as Leadership: Reframing the Work of Nonprofit Boards Covington, Lady on the Hill OR Lewis, The Changing Face of Public History Falk and Sheppard, Thriving in the Knowledge Age OR Harris, New Solutions for House Museums Guthrie, The New-York Historical Society Senge, The Fifth Discipline Projects: 1. Accreditation Review Prepare a 3-5 page report to the AAM based on your assessment of a fictional accreditation proposal submitted by the Museum of the Emerald City of Oz. 2. Strategic Planning Review one organization’s strategic plan and assess its current status. Your 3-5 page assessment should include data from annual reports and may include interviews with staff to determine the plan’s effectiveness. 3. Evaluating Financial Health Evaluate (3) I-990s from three institutions to determine financial health. Use www.guidestar.org for access to I-990s. 3 AAM Accreditation Self-Study Three groups of students will work together to compose and compile documents for either the Morris-Butler House, Indiana Medical History Museum, or General Lew Wallace Study and Museum. The sections of the Self Study include: 1. Signature page 2. Museum Profile (an overall summary of the operation of the museum and the home community) 3. Public Trust & Accountability (relationship to the public & community; ethics policies) 4. Mission, Planning, and Assessing Achievement (mission statement, strategic planning, self-evaluation systems) 5. Leadership & Organizational Structure (governance, management plans, staff) 6. Collections Stewardship (collections policies, cataloguing, collections practices) 7. Education & Interpretation (exhibits, tours, educational programming) 8. Financial Stability (budgets, fiscal procedures, donor programs and policies) 9. Facilities & Risk Management (assessment of public & restricted areas, emergency procedures, property management) 10. Wrap Up (a summary of various accomplishments of the museum) 11. List of Attachments Do not worry about #1. The most labor intensive are 3-8 and possibly 9 & 10. Divide sections accordingly. Your group could consider asking one member to serve as the main contact to the museum; collect documents required for other members to develop their sections, BTC requirements, and Accreditation requirements; and complete #2, 10, 11. Depending on the number of students in your group, you will need to figure out other combinations to appropriately distribute the workload. Because your group can easily divide the Self Study by sections, the majority of your grade will be assigned to individuals based on their own work rather than one grade for the entire group. Each group will need access to at least one copy of two of the booklets (A Higher Standard: Museum Accreditation Program Standards and A Higher Standard: Accreditation Self-Study Questionnaire). Your group might consider jointly purchasing copies of these publications available through AAM. Class Participation Students will be expected to complete the assigned readings prior to class in order to participate in class discussion. Your class participation grade will include five points for participating in one or two days of the field trip to Chicago, a point for every insightful comment made based on the readings, and .5 for bringing to class the requested document from an institution of your choosing (indicated in the 4 syllabus as BTC). In addition, you will be expected to engage guest speakers in dialogue by asking well-thought out questions and responding to inquiries posed by speakers. Students are required to join MUSEUM-L and introduce relevant issues during class discussion. For questions regarding appropriate use of the internet, consult the Code of Student Rights, Responsibilities, and Conduct available on-line at http://www.iupui.edu/code. Please be aware that students are responsible for activity on their computer accounts. “Bring to Class” (BTC) In the past, students were required to develop a comprehensive study of a cultural institution or museum of their choice. This assignment will be replaced with the AAM Accreditation Self Study, however, I still want each student to choose one institution to study. This institution will serve as the focus for the strategic planning analysis, financial health assessment, and possibly your take home final exam. In addition, you will need to ask this institution for certain documents to bring to class for analysis and discussion. By January 14th, please e-mail me your choice. When requesting documents, be certain to let staff know the nature of the request and that you will be sharing the document with students, me, and possibly one or two guest speakers. Take home final You will have your choice of writing an eight to ten page essay that addresses innovation in museums by either 1. answering an inquiry I received from the Indianapolis Star about the Indiana Historical Society, 2. analyzing the recent expansion and changes at the Chicago History Museum based on Catherine Lewis’ book The Changing Face of Public History, field trip, and other documents (if you think you might choose this option, you should choose this as your institution to study), 3. analyze innovation (or potential risks of traditional approaches) at the Biltmore Estate based on Harris, New Solutions for House Museums and Lady on the Hill, and collected documents (if you think you might choose this option, you should choose this as your institution to study), 4. or analyze any other institution of your choosing to identify innovation and potential risks association with traditional leadership, management, policies, and governance. For each selection, you will need to draw on and cite relevant readings from this class and others, collect data from the institution, and make an argument based on your analysis. Be creative in the data you collect (i.e. ask to attend a board meeting). GRADING: Grades will be weighted in the following manner: Class participation and attendance Field trip (5) Evidence of reading prior to class/BTC (10) Book Reviews (5) Projects (3 @ 5 points each) Accreditation Self-Study Take home final GRADE SCALE: Grades will be based on a 100 point scale as follows: 100-98 = A+ 92-97 = A 5 15% 25% 15% 30% 15% 90-91 88-89 82-87 80-81 78-79 72-77 70-71 = A= B+ =B = B= C+ =C = C- SCHEDULE: *BTC means “Bring to class” Jan. 8 Introduction Jan. 15 Museum Accreditation/Team Management Approach/ Reframing Organizations Readings : Bohlman and Deal, Reframing Organizations AAM Accreditation guidelines www.aamus.org/programs/accreditation/accred.cfm? MAP guidelines http://www.aamus.org/programs/map/MAP_overview.cfm; “Team Management Position Paper,” Historical Resources, Inc., 2007 (available on Oncourse) Jan. 22 Strategic Planning/ Heritage Health Index & Emergency Planning Readings: Sample strategic plans from the California Historical Society (2007), Rhode Island Historical Society, Indiana Historical Society; http://www.heritagepreservation.org/HHI/ full report BTC: emergency plan, conservation plan, other plans discussed in the Heritage Health Index full report (18 copies); mission statement (18 copies); strategic plan (2 copies) Jan. 29 Learning Organizations Readings: Senge, The Fifth Discipline. BTC: annual giving solicitation letter (20 copies) Feb. 5 Fundraising Readings: Martha Morris, “Expansionism: Success and Failures,” Museum News, July/August 2004, 30-35; sample annual giving solicitation letters distributed in class on Jan. 29. Guest Speaker: John Vanausdall, Eiteljorg Museum BTC: Board policies, conflict of interest forms/policies, board orientation packet, other board-related documents (18 copies) 6 Feb. 12 Trustee responsibility and Board Development Readings: Chait, Ryan, Taylor, Governance as Leadership; Skramstad, “Working Model: A Mechanism for the Effective Board,” Museum News, January/February 2003, pp. 32-36; Skramstad, “A Conflict’s Resolution,” Museum News, July/Aug 2004, pp. 25-27. Feb. 19 New Ideas for Innovative Solutions Readings: New Solutions for House Museums OR Thriving in the Knowledge Age All read: Kykuit Findings, 2007; Durel, “A Golden Age for Historic House Museums,” History News, 2007. BTC: I-990 (18 copies) Feb. 26 Assessing an Institution’s Financial Health/Financial Administration Readings: TBA Guest Speaker: Michael Dinius, CPA, Noble Consulting BTC: Annual Report (2 copies) March 4 Case study: The New-York Historical Society Reading: Guthrie, The New-York Historical Society: Lessons from One Nonprofit’s Long Struggle for Survival March 11 Spring Break March 18 Museums, Libraries and Public Trust Readings: Irvin G. Wylie, “The Search for an American Law of Charity, 1776-1844,” The Mississippi Valley Historical Review, vol. 46, No. 2 sep. 1959, 203-221; J.B. Ames, “The Failure of the ‘Tilden Trust’,” Harvard Law Review, vol. 5 no. 8, March 15, 1892, 389-402; Robert A. Ferguson, “The Girard Will Case: Charity and Inheritance in the City of Brotherly Love,” in Philanthropy and American Society, Center for American Culture Studies, Columbia University; Howard S. Miller, The Legal Foundations of American Philanthropy, 1776-1844, The State Historical Society of Wisconsin, Madison, 1961, pp. 3-63. Guest Speaker: BTC: benefits packages, employee personnel handbook, employment policies, conflict of interest forms (10 copies) NOTE: I am not sure when we will have 7 time to discuss but please read half of the samples by next week, and all of them by April 1st. March 25 Deaccessioning & When to Say “No” Readings: articles on Museum of Northern Arizona (distributed in class); Gardner and Merritt, “Collections Planning,” Museum News, July/August, 2002; draft paper for AASLH on dissolution; Mark S. Gold, “Death By Ethics,” Museum News, Nov/Dec 2005, 29-31; “When A History Museum Closes,” ethics position paper #2, AASLH Standing Committee on Standards and Ethics. Guest Speakers: Sheila Riley, The Children’s Museum Marsh Davis, Historic Landmarks of Indiana BTC: Collecting policies including guidelines for deaccessioning (2) April 1 More case studies: Biltmore Estate or Chicago History Museum Readings: Covington, Lady on the Hill OR Lewis, The Changing Face of Public History; sample personnel material distributed in class on March 18th. April 8 Grant Writing & Administration Guest Speakers: Steve Kennedy and Malia Savarino, Indiana Department of Historic Preservation and Archaeology April 15 Small Museums Guest Speakers: Jeannie Regan-Dinius, Indiana Department of Natural Resources Division of Historic Preservation and Archaeology and Cinnamon Catlin-Legutko, Director, Lew Wallace Museum and Study April 22 AAM Accreditation Self-Study presentations April 29 Take-home final 8