LS1 AGENDA Alabama Chapter-AAP Chapter Quality Network: Learning Session 1 September 17, - 18, 2009 The Wynfrey Hotel - Birmingham Day 1 Agenda Thursday, September 17, 2009 7:00-8:00 1 hour Registration and Storyboard Set-up and Viewing Continental Breakfast Available 8:00-8:20 20 min. Welcome and Introductions Riverchase A James C. Wiley, MD, FAAP, Chapter Physician Leader (Welcome) A.Z Holloway, MD, FAAP (Welcome) Laura Conley, MHSA (Introductions) 8:20-9:05 45 min. Shared Vision for the Collaborative Riverchase A (Mission, Defining the Gap, Chapter’s Strategic Plan around QI) James C. Wiley, MD, FAAP, Chapter Physician Leader Steve Pleatman, MD, FAAP 9:05-9:50 45 min. A Systems View of Asthma (Practice Key Driver Diagram) Riverchase A Peter Margolis, MD, PhD 9:50-10:10 20 min. The Model for Improvement (Aim Statements) Peter Margolis, MD, PhD 10:10-10:40 30 min. Team Meeting 1 (Individualize Aim Statements, report out) Riverchase A Laura Conley, MHSA 10:40-11:10 30 min. Using a Registry to Manage Your Asthma Population James C. Wiley, MD, FAAP, Chapter Physician Leader Keith Mandel, MD, FAAP Steve Pleatman, MD, FAAP 11:10 – 12:10 1 hour 12:10-1:00 50 min. Riverchase A Riverchase A Riverchase A Breakout Sessions A: A1: [Using a Planned Care Approach to Ensure Reliable Asthma Care in the Office] Peter Margolis, MD, PhD Loran Clement MD, FAAP, Asthma Expert Riverchase A A2: [Developing an Approach to Employing Protocols (Guidelines)] Vinit Mahesh, MD, FAAP, Asthma Expert Divvie Powell, MSN, RN Devon A3: [Practice Engagement] James C. Wiley, MD, FAAP, Chapter Physician Leader Linda Champion, Chapter Project Manager Laura Conley, MHSA Dorset Lunch and Storyboard viewing Riverchase A LS1 AGENDA (CONT.) 1:00-2:00 1hour 2:00 -2:10 10 min. 2:10-3:10 1hour Breakout Sessions B: B1: [Using a Planned Care Approach to Ensure Reliable Asthma Care in the Office] Peter Margolis, MD, PhD Loran Clement, MD, FAAP, Asthma Expert Riverchase A B2: [Developing an Approach to Employing Protocols (Guidelines)] Vinit Mahesh, MD, FAAP, Asthma Expert Divvie Powell, MSN, RN Devon B3: [Practice Engagement] James C. Wiley, MD, FAAP, Chapter Physician Leader Linda Champion, Chapter Project Manager Laura Conley, MHSA Dorset Break and Relocate to Next Session Breakout Sessions C: C1: [Using a Planned Care Approach to Ensure Reliable Asthma Care in the Office] Peter Margolis, MD, PhD Loran Clement, MD, FAAP, Asthma Expert Riverchase A C2: [Developing an Approach to Employing Protocols (Guidelines)] Vinit Mahesh, MD, FAAP, Asthma Expert Divvie Powell, MSN, RN Devon C3: [Practice Engagement] James C. Wiley, MD, FAAP, Chapter Physician Leader Linda Champion, Chapter Project Manager Laura Conley, MHSA Dorset 3:10-3:15 5 min. Relocate to Main Room 3:15-3:35 20 min. Measurement and Reporting Linda Champion, Chapter Project Manager Laura Conley, MHSA 3:35-4:35 1 hour Team Meeting II Riverchase A a. Development of action plan: revisit aims, pilot population, team and practice engagement, and measures; discuss changes. b. Exercise or case study or discussion questions to facilitate Laura Conley, MHSA 4:35–5:00 25 min. Q and A and Adjourn Session Riverchase A Riverchase A Day 2 Agenda Friday, September 18, 2009 7:30-8:00 30 min. Continental Breakfast and Storyboard Viewing Riverchase A 8:00-8:15 15 min. Recap of Yesterday, Questions and Answers, Review of today’s agenda James C. Wiley, MD, FAAP, Chapter Physician Leader Riverchase A 8:15-9:00 45 min. Accelerating Improvement (PDSA) Peter Margolis, MD, PhD Riverchase A 9:00-9:45 45 min. Team Meeting III (creation of PDSA) Riverchase A 9:45-9:55 10 min. Break and relocate to session 9:55-10:55 1 hour Breakout Session D: Sharing Your Plans Feedback on their PDSA D1: James C. Wiley, MD, FAAP, Chapter Physician Leader Keith Mandel, MD, FAAP and Steve Pleatman, MD, FAAP Riverchase A D2: Vinit Mahesh, MD, FAAP, Asthma Expert Peter Margolis, MD, PhD Dorset D3: Loran Clement, MD, FAAP, Asthma Expert Divvie Powell Cornwall D4: Linda Champion, Chapter Project Manager Laura Conley, MHSA Hampshire 10:55-11:10 15 min. Action Period I Plans: What Needs to Happen in the Next 3 Months? Demo the extranet James C. Wiley, MD, FAAP, Chapter Physician Leader Laura Conley, MHSA Riverchase A 11:10-11:40 30 min. Closing and Adjourn: closing thoughts, inspiration James C. Wiley, MD, FAAP, Chapter Physician Leader Loran Clement, MD, FAAP, Asthma Expert Vinit Mahesh, MD, FAAP, Asthma Expert Riverchase A 11:40-12:00 20 min. Q and A Session Riverchase A Session Time 9/17/09 Plan for the morning: 7:00 – 8:00 1 hour Storyboard Set-Up and Viewing Breakfast available 8:00 - 8:20 20 minutes Welcome (Chapter Physician Leader) Greeting/ Inspirational Words Overview of Learning Session Introductions (Laura Conley) Name leadership team Name practices Shared Vision for the Collaborative 8:20 – 9:05 45 minutes Facilitator/ Presenter Objectives Project Manager Laura Conley All team members greet teams J. Wiley, A.Z. Holloway and Laura Conley J. Wiley and Steve Pleatman 9:05 – 9:50 45 minutes A System View of Asthma Peter 9:50 – 10:10 20 minutes The Model for Improvement Peter Registration Assist teams with storyboard Greet observers Ice Breaker, Get to know each other Chapter Physician Leader Here is what we are trying to accomplish. Gap in care. Making the case for why initiative is important. Introduce chapter aim statement Reflection on the objective of building capability off AAP Chapter to drive, support, sustain large scale improvement initiatives over the long term, how the relationship of chapters and practices is evolving. Steve Pleatman or Joe Bouls Here is how I did it in my practice. Tell the story of improvement. Describe the categories of work we are going to do. What does it feel like to change a system? Describe the practice key driver diagram Introduce the MFI Notes Presentation Ideas: The healthcare system, 17 years to implement evidence based guidelines The Girl Effect: Relate video to asthma care in pediatric practice 2 letters, project success and failure or Histories of the Future Exercise Define Optimal Care Session Time Facilitator/ Presenter Team Meeting I 10:10 – 10:40 30 minutes Objectives Laura Conley does the transition 10:40 – 11:10 30 minutes Using a Registry to Manage Your Asthma Population 11:10 – 12:10 1 hour Breakout Session A A1: [Planned Care] James Wiley Keith Mandel Steve Pleatman [Peter Margolis and Loran Clement] 12:10 – 1:00 50 minutes 1:00 – 2:00 1 hour A2: [Employ Protocols] [Vinit Mahesh and Divvie Powell] A3: [Practice Engagement ] [Laura Conley, Linda Champion and J. Wiley] Practices make the chapter aim statement their own. The practice will hopefully feel ownership over the aim. Practice team members to decide what breakout session they will each attend. Introduce chapter registry strategy Discuss importance that all practices get a registry Small groups to discuss key changes. Answer individual questions. Introduce Planned Care and discuss topic Describe Encounter Form and what it does. Practices share their experience of testing the CQN Encounter Form Asthma education Asthma Guidelines Discuss strategies on how to engage your practice in this project. Lunch Encourage teams to View Storyboards Breakout Session B Small groups to discuss key changes. Answer individual questions. Introduce Planned Care and discuss topic Describe Encounter Form and what it does. Practices share their experience of testing the CQN Encounter Form Asthma education Asthma Guidelines B1: [Planned Care] [Peter Margolis and Loran Clement] B2: [Employ Protocols] [Vinit Mahesh and Divvie Powell] Notes Reference the chapter aim statement, now the practices need to individualize it. List out what components need to stay in their aim statements and goals Session Time B3: [Practice Engagement] 2:00 – 2:10 10 minutes 2:10 – 3:10 1 hour Facilitator/ Presenter Objectives [Laura Conley, Linda Champion, and J. Wiley] Discuss strategies on how to engage your practice in this project. Break and Relocate to Next Session Breakout Session C: C1: [Planned Care] [Peter Margolis and Loran Clement] C2: [Employ Protocols] [Vinit Mahesh and Divvie Powell] C3: [Practice Engagement] [Laura Conley, Linda Champion, J. Wiley] 3:10 – 3:15 5 minutes 3:15 – 3:35 20 minutes Relocate to Main Room 3:35 – 4:35 1 hour Team Meeting II 4:35 – 5:00 25 minutes n/a Q&A (Peter) and Adjourn Session (Chapter Physician Leader) Optional Individual Q&A Measurement and Reporting Introduce Planned Care and discuss topic Describe Encounter Form and what it does. Practices share their experience of testing the CQN Encounter Form Asthma education Asthma Guidelines Discuss strategies on how to engage your practice in this project. Linda Champion and Laura Conley EQIPP review, Narrative Report, due dates, how to use your data? Development of action plan: revisit aims, pilot population, team and practice engagement, and measures; discuss changes. Exercise or case study or discussion questions to facilitate Peter J. Wiley All team members Notes Session Time 9/18/09 7:30 – 8:00 30 minutes 8:00 – 8:15 15 minutes 8:15 – 9:00 45 minutes 9:00 – 9:45 45 minutes Facilitator/ Presenter Breakfast Available Recap of Yesterday, Q & A, review of today’s agenda Accelerating Improvement (PDSA) Objectives J. Wiley Peter Margolis Team Meeting III 9:45- 9:55 10 minutes 9:55 – 10:55 1 hour 10:55 – 11:10 15 minutes 11:10 – 11:40 30 minutes Break and relocate to session 11:40 – 12:00 20 minutes Q&A Session Breakout Session D: Sharing Your Plans Action Period I Plans: What Needs to happen in the next 3 months? Closing and Adjourn Team Meeting Get food and sit down To get teams to understand PDSAs Tennis ball exercise Teams will create their PDSA cycles for Action Period 1 Possibly around testing the encounter form and putting it into their workflow Same as previous breakouts Laura Conley and J. Wiley Chapter Physician Leader, chapter asthma expert, project manager, and Chapter President Call on teams to share their plans. Focus on chapters 90 day goals Demo the extranet Inspirational speech to reflect on what we have accomplished so far and what we will accomplish over the next year. Discuss the event Notes