ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Medical Directorate
DEPARTMENT:
Job Desc. No:
Date of Issue:
Issue:
Page:
Specialty Clinics
MD/SC/J 001
14/01/12
5
1 of 3
JOB DESCRIPTION TITLE:
Specialty Clinics Manager Administration
RESPONSIBLE FOR:
Specialty Clinics function to include
management of the clinics, clerks and
interpreters.
ACCOUNTABLE TO:
Deputy Medical Director
JOB DESCRIPTION:
1.0
JOB SUMMARY:
To coordinate, together with the clinic Head Nurse, the overall running of the
Specialty Clinics to meet the needs of the patients, relatives and staff.
2.0
DUTIES AND RESPONSIBILITIES:
2.1
To coordinate clinic function to satisfy patient needs.
2.2
To liaise with the Head Nurse regarding clinic staff coverage to ensure the
needs of the clinics are met.
2.3
To exist with interpreter allocation which reflect coverage of clinics and to
provide an annual leave planner for clerks which reflects adequate human
resources on site to maintain services.
2.4
To liaise with physicians and surgeons to establish booking rules for each
clinic and any changes of clinic time requests eg. times, days of clinics and any
reductions due to annual leave of physicians/surgeons.
2.5
To liaise with Medical Records regarding availability of patient files for
clinics.
2.6
To liaise with Patient Affairs regarding any patient related problems.
2.7
To ensure a performance appraisal system is in place for all clerks and that any
training needs are identified with the Head Nurse Clinics Director.
2.8
To check signing in and presence of clerks in clinics.
2.9
To participate in reception area work and solve patients problems.
ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Medical Directorate
DEPARTMENT:
Job Desc. No:
Date of Issue:
Issue:
Page:
Specialty Clinics
JOB DESCRIPTION TITLE:
MD/SC/J 001
14/01/12
5
2 of 3
Specialty Clinics Manager Administration
JOB DESCRIPTION: (Cont’d.)
3.0
2.10
To provide a monthly report, in conjunction with the Head Nurse, for
Administration and Level of Service Indicators and any other relevant issues in
the Specialty Clinics.
2.11
Responsible for the collection and preparation of departmental statistics and
maintenance of these records.
2.12
To review and revise clinic policies with Head Nurse and procedures from
time to time.
2.13
To carry out other tasks as requested by the Clinic Director or Head Nurse/
Nurse Manager.
HOURS OF WORK
48 hours per week.
4.0
REQUIREMENTS
4.1
Qualifications or Relevant Experience:
4.1.1
4.2
Personal Qualities:
4.2.1
4.3
At least 2 years as a Senior Clerk or equivalent.
Inter-personal skills conducive to a multinational workforce.
Experience:
4.3.1
Hospital background with good knowledge of medical terminology and
at least 2 years as a Chief Clerk/Coordinator or equivalent.
4.3.2
Computer skills
ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Medical Directorate
DEPARTMENT:
Job Desc. No:
Date of Issue:
Issue:
Page:
Specialty Clinics
JOB DESCRIPTION TITLE:
MD/SC/J 001
14/01/12
5
3 of 3
Specialty Clinics Manager Administration
JOB DESCRIPTION: (Cont’d.)
5.0
TERMS AND CONDITIONS
As laid down by the Hospital Programme and subject to amendment.
Remuneration will be commensurate with the category indicated above.
N.B.
This job description is not exhaustive, and is intended as a general guide. It
exists in conjunction with a more detailed breakdown of day-to-day duties.
Approval
Position
Name
Prepared by:
Medical Director
Lt. Col. Dr. Ayed Mordy
Reviewed by:
Human Resources
Director
Programme
Director
Lt. Col. Thabit Al
Shaia’anni
Brig. Gen. Dr. Hamoud
Al Shahrani
Approved by:
Acknowledged
by Employee
Signature
Date