CAERHAYS CASTLE & GARDENS
Gorran, St Austell, Cornwall, PL26 6LY
Phone: 01872 501310 / Fax: 01872 501870
Email: enquiries@caerhays.co.uk
GROUP BOOKING FORM & ITINERARY 2014
DATE
ARRIVAL TIME
GROUP NAME
GROUP NOs.
GROUP CONTACT
ADDRESS
PHONE:
EMAIL:
GARDEN TOUR (Unguided) 
GARDEN TOUR (Guided)  (please tick)
Please complete if Garden Tour is to be Guided (Min 15 persons – tour time approx 1½ hours)
NUMBER IN GROUP
TIME GUIDE REQUIRED
GUIDE (office use only)
Head Gardener / Deputy Head Gardener
CASTLE TOURS - Tours of the Castle are guided only. Tours approx 1 hour.
Normal tour times are: 11.00/ 12:30 / 14:00 with a maximum of 15 people per tour. However we are happy
to be flexible to accommodate your specific group.
NUMBER on TOUR
HOUSE TOUR TIMES REQUIRED
REFRESHMENTS – The Tea Room, which seats approx 35 people, is available for light lunches, snacks and
cream teas. It is also licensed. If you have any dietary requirements please advise us well in advance.
If you have chosen one of our ‘special events’ please complete the section below.
CREAM TEA
NO. IN GROUP
TIME ARRANGED
COLD BUFFET
NO. IN GROUP
TIME ARRANGED
SPECIAL REQUESTS (Please use space below to inform us of any special requirements)
COACHES: PLEASE ADVISE YOUR COACH DRIVER NOT TO USE SAT NAV – IT WILL TAKE
YOU ON ROADS UNSUITABLE FOR COACHES. PLEASE ASK THEM TO CALL THE ESTATE
OFFICE PRIOR TO THEIR JOURNEY FOR DIRECTIONS.
Or visit our website www.caerhays.co.uk for more detailed information for coach drivers.
PRICING – 2014
GROUP TARIFF
Garden Unguided
Garden with Conducted Tour
Castle - Conducted Tour Only
Unguided Garden & Castle Guided
Garden & Castle Guided
£7.50
£9.50
£7.50
£12.50
£15.00
STANDARD TARIFF
Garden Unguided
Adult
OAP
Child - 5yrs – 15yrs (under 5s Free)
Castle - Conducted Tour Only
Unguided Garden & Castle Guided
Adult
OAP
Child
£8.00
£7.00
£4.00
£8.00
£13.00
£12.00
£6.00
The minimum number of people in a group to qualify for group rates in the garden is 15. While we do
realise that sometimes, due to matters beyond your control, the numbers may fall below this, we
reserve the right to charge for 15 people should a guided tour be booked or to charge the full rate for
unguided access.
No special offers or other discounted entry rates will apply in conjunction with any group visits.
We ask that you arrive promptly if a guided tour is booked to avoid delays for other groups later in the
day.
We kindly request you nominate one person to pay for your Group booking.
Payment can be made by credit/debit card, cheque or cash. Please make Cheques payable to
F. J Williams Estate.
ACCESS FOR THE ELDERLY AND DISABLED VISITORS
Caerhays garden is situated on a tall hillside and, consequently, the routes to the top of the garden and
back down towards the house are steep. Some of the garden is therefore not easily or readily
accessible for wheelchair users. There are also some steps on the last piece of the Blue Route garden
walk which are impossible for wheelchair users to negotiate.
Elderly or disabled visitors should not however be put off from enjoying those parts of the garden
which are flatter and more easily accessible. In particular the area around the castle and the Green
Route up the main drive, which is tarmacked, is readily accessible to wheelchair users.
The Red Route is also designed specifically for those who do not want to walk very far and there are
several seats along the way as there are throughout the garden.
Those wheelchair users who have help and are accompanied should be aware that the main garden
paths are wide and reasonably hard underfoot. Once the paths to the top of the garden have been
negotiated the core of the main garden is then fairly flat. By using the Green Route back to the house
the steps on the Blue Route can be avoided.
The Tea Room is easily accessible for wheelchair users and close to the disabled parking area just
outside the court yard.
There is a disabled toilet next to the gents and ladies toilets in the main courtyard.
THE IMPORTANT THING IS THAT ELDERLY AND DISABLED VISITORS SHOULD ASK
FOR ADVICE ON ARRIVAL TO ENSURE THAT THEY ENJOY THEIR VISIT TO THE FULL.
HEALTH & SAFETY GUIDELINES FOR GARDEN VISITORS
1.
Please wear suitable clothing and footwear (i.e. boots) for your trip around the garden which
will extend to around 1½ miles and involve some steep slopes if you opt for the longest
routes.
2.
Slipping and tripping hazards are very real in a woodland garden like Caerhays especially
after spring gales and heavy rain. Please therefore stick to the paths at all times and proceed
with particular care when conditions are wet underfoot.
3.
The woodland garden and pathways were laid out and created long before modern health and
safety requirements were even thought of so please explore carefully.
4.
The garden does contain hidden hazards especially for children (e.g. steep slopes and
quarries) and it is therefore essential that children are accompanied at all times.
5.
Those with disabilities should seek more detailed help and advice on arrival. This advice is
also available on our website, www.caerhays.co.uk
6.
Whilst Caerhays Estate has taken reasonable measures to eliminate risks for visitors it is not
possible to remove every conceivable risk in a woodland garden of this sort. The
responsibility for the safety of visitors should therefore be seen to be shared between visitors
and the Estate.
SPECIAL EVENTS – All prices are per person and include VAT
All our events can be tailored to your own group requirements. Please contact the
Estate Office for further details.
GARDEN TOUR: (approx. 1½ hours) with Head Gardener. Then into the Georgian Hall
for either:
Cream Tea
Cold Buffet
Cold Buffet and Wine
(25 seated or 40 standing)
(25 seated or 40 standing)
(25 seated or 40 standing)
£16.00
£25 - £40
£30 - £45
(Group Numbers Min 15 / Max 40 people)
CASTLE TOUR: (approx. 1 hour) with Experienced Guide. Then into the Georgian Hall
for either:
Cream Tea
Cold Buffet
Cold Buffet and Wine
(25 seated or 40 standing)
(25 seated or 40 standing)
(25 seated or 40 standing)
£16.00
£25.00 - £40.00
£30 - £45
(Group Numbers Min 15 / Max 40 people)
CASTLE & GARDEN TOUR: (allow 3 - 3½ hours) with Experienced Guides. Then into
the Georgian Hall for either:
Cream Tea
Cold Buffet
Cold Buffet and Wine
(25 seated or 40 standing)
(25 seated or 40 standing)
(25 seated or 40 standing)
£21.50
£30.50 - £45.45
£35.50 - £50.50
(Group Numbers Min 15 / Max 40 people)
Menu’s are available on request and can be tailored to your own requirements.
PERSONAL TOURS: Reception in Castle Hall approx 12.00 noon with pre lunch drinks
followed by an informal tour of the Castle with a family member and cold buffet lunch in The
Georgian Hall (and dining room if appropriate), followed by optional full garden tour, quick
garden tour, or leisurely stroll on the lawn.
£65.00 (Group Numbers Min 15 / Max 40 people)
In addition to the above suggestions for garden and castle tours we can offer facilities for
celebrations, meetings and lectures (max 25 people) with buffet or sit down meals to suit your
event.
PLEASE ADVISE YOUR COACH DRIVER NOT TO USE SAT NAV – IT WILL TAKE YOU
ON ROADS UNSUITABLE FOR COACHES. PLEASE ASK THEM TO CALL THE ESTATE
OFFICE PRIOR TO THEIR JOURNEY FOR DIRECTIONS.
The narrow Cornish lanes around Caerhays mean that coach drivers need to plan their route
approach carefully. The straightest and best route from the main A390 is marked in blue on the
map.
Coaches are to enter via the emergency access gates at the beach to drive up to the Castle to set down
their passengers before returning to park at Porthluney Beach, which is the main car park for the
garden. By prior arrangement parking can also be arranged nearer the entrance for groups with
elderly or disabled guests.
Please visit our website for further details on www.caerhays.co.uk