1. Bharti AirteL Ltd.
CLIENT DESCRIPTION
Bharti Airtel Limited is India’s largest integrated and the first private telecom services provider with a
footprint in all the 23 telecom circles in the country. Bharti Airtel, since its inception, has been at the
forefront of technology and has steered the course of the telecom sector in the country with its world class
products and services. The businesses at Bharti Airtel have been structured into three individual strategic
business units including: Mobile Services, Airtel Telemedia Services and Enterprise Services.
The mobile business provides mobile and fixed wireless services using GSM technology across 23 telecom
circles, while the Airtel Telemedia Services business offers broadband and telephone services in 94 cities.
The Enterprise Services provides end-to-end telecom solutions to corporate customers and national and
international long distance services to carriers. All these services are provided under the Airtel brand.
CHALLENGE
Bharti Airtel had outsourced its IT operations to IBM and telecom operations to other network equipment
providers (NEPs). With the expansion of its services that operate on the IT network, the existing
infrastructure was getting severely loaded and was getting increasingly vulnerable to breakdown. Bharti
Airtel needed to separate the traffic on the basis of IT and telecom applications, which required a
segregation of the whole network.
IBM SOLUTION
Bharti Airtel engaged IBM Global Technology Services - Integrated Technology Services (GTS-ITS) for
its service requirements. As a part of the integrated communication solution, the GTS-ITS team assessed
Bharti Airtel’s existing IT infrastructure and designed an integrated communication networking and
optimization strategy. It also segregated the LAN/WAN infrastructure across the 23 circles within Bharti
Airtel Ltd. The solution involved the supply of active, as well as, passive network infrastructure equipment
including Cisco Catalyst Switches with Cisco Network Management and Cisco Routers with network
integration and optimization. IBM Global solution alliance partner, Cisco, provided catalyst switches,
routers and network management as part of the total solution.
The IBM GTS-ITS integrated network communications solution and additional components offered by
Cisco, have enabled Bharti Airtel to manage and utilize its IT infrastructure efficiently. It has also
improved the identification and provisioning of its telecom traffic. The solution has provided Bharti Airtel
with a more robust environment for its infrastructure and telecom traffic.
2. Bangalore International Airport Limited
CLIENT DESCRIPTION
International Airport Limited (BIAL) is the owner and operator of the new Bengaluru International Airport,
a domestic and international airport located in Bangalore, India. BIAL, a public limited company, is
registered under the Indian Companies Act. The new Bengaluru International Airport, a private-public
venture, will be operated by the company for the next 30 years with an option to continue for another 30
years.
CHALLENGE
As a part of the new IT infrastructure at Bengaluru International Airport, which includes IBM System x and
IBM System p hardware, BIAL needed to implement a new network. BIAL wanted to implement a robust,
state-of-the-art network that would ensure around the clock availability and could easily scale to
accommodate future growth.
IBM SOLUTION
Because of its existing relationship with IBM, BIAL turned to IBM Global Technology Services Integrated Technology Services to assist in implementing a new network. The IBM team delivered project
management and implementation services, including integrating the company's new local area network
(LAN) and wide area network (WAN) infrastructure, built on IBM equipment, into BIAL’s hub, mobile
and static sites. The Global Technology Services team also provides BIAL with warranty support.
By engaging the IBM Global Technology Services team, BIAL achieved its objective of implementing a
robust and scalable networking infrastructure that delivers high availability. The IBM team integrated the
network to meet BIAL’s expectations, ensuring that the company can easily adapt to future expansions.
3. Fiat India Automobile Pvt Ltd
CLIENT DESCRIPTION
Fiat India Automobiles Private Limited (FIAPL) is a 50-50 Industrial Joint Venture between Fiat Group
Automobiles S. p. A., (Fiat) and Tata Motors Limited (Tata)
Fiat, which holds a 50% stake in the Company and also owns and controls five internationally renowned
brands: Fiat Automobiles, Alfa Romeo Automobiles, Lancia Automobiles, Abarth and Fiat Light
Commercial Vehicles, the makers of renowned cars such as the Ferrari, Maserati, Alfa Romeo and Lancia
besides the Fiat branded cars.
Tata Motors Limited, the other partner to the Joint Venture, is the largest automobile company in India,
with revenues of Rs. 32,426 crores (USD 7.2 billion) in 2006-07. It is the leader in commercial vehicles in
every segment and the second largest in the passenger vehicles market with winning products in the
compact, mid-size car and utility vehicle segments. The company is the world’s fifth largest medium and
heavy commercial vehicle manufacturer and the world’s second largest medium and heavy bus
manufacturer.
CHALLENGE
Fiat India Automobile Private Ltd. is expanding its existing plan that is part of a joint venture between Tata
Motors and Fiat India. The joint venture will increase Fiat India's productivity and additional cabling is
required to upgrade and handle FIAT's growing IT environment.
IBM SOLUTION
IBM Global Technology Services - Integrated Technology Services: GTS ITS Integrated Communications:
Network Integration
IBM designed and implemented Fiat India Automobile Private Limited's total cabling solution and
provided the company with increased productivity and high availability of its network for 24x7. Fiat also
achieved better connectivity and accessibility.
IBM also provided implementation services and supplied the Cisco networking devices for an end to end
LAN infrastructure (cabling) within the plant to the data center.