Cleveland Clinic Temporary ID/Badge Process
TERMS USED IN PROCESS
Temporary = Non-Cleveland Clinic employee requesting temporary badge
Supervisor/Administrator = Cleveland Clinic employee administering on-boarding of temporary
Temporary Number = Numbers (begin with C or T) that are assigned for one year to individuals classified
as non-Cleveland Clinic Employees (ex. Contractors, Students, Vendors). Badges have blue background.
PAPERWORK
Temporary:
Supervisor/Admin:
DETAILS:
 TB Results (from within the last six months) are needed if
the individual will be in a Patient Care Area.
- Patient Care Area is defined as being “an area that an
individual will or may come into contact and/or in the
same vicinity with patients of the Cleveland Clinic.”
 To schedule a TB test with Cleveland Clinic see attachment
“Regional Occupational Medicine Services”.
NEXT STEP:
 Complete and return required paperwork provided by
Cleveland Clinic Supervisor/Administrator
DIRECTIONS:
 If individual had a temporary badge (blue or green)
previously please mark renewal and state the number if
known.
 First and last name given must match identification temporary
will use to verify identity when retrieving badge (Driver
License/State Issued ID/Social Security Card).
 Do not use abbreviations for any fields.
 All badges can have a maximum expiration date of one year.
(15 days may be added to the date paperwork is submitted)
-


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
Example: Paperwork submitted = 9/5/2010
Latest Expiration Date = 9/20/2011
The CC Supervisor will receive confirmation email unless the
Contact fields on the Request form are filled.
If the temporary is an independent contractor, state that in the
Company/School field on the Request form.
Forms must be submitted by the Cleveland Clinic Supervisor
or by Cleveland Clinic employee designated by supervisor.
Normal processing time is 2-4 business days depending on
volume. This is not a guaranteed processing time.
- Requests are processed in order as received, we are unable to
accommodate rush requests.
NEXT STEP:
 Submit paperwork (ID Request Form, Confidentiality
Statement, TB Results) to Human Resources.
- Email: HRBadgeRequest@ccf.org
- Fax: 216-448-0632 or 216-448-0859
 The Background Release form is given to the ID Badge
Office by the temporary when they go to receive their badge.
Revised 2/10/2011
COMET
Supervisor/Admin:
Temporary:
DIRECTIONS:
 Once processing is complete the Cleveland Clinic Supervisor
indicated on the ID Request Form (or the Contact if one is
given) will receive a confirmation email from COMET
including the temporary’s Temporary ID Number and
instructions for COMET.
- This indicates that processing for the request is completed.
- The confirmation email can only be directed to one
individual.
 COMET modules are determined by patient contact and the
profile questionnaire.
NEXT STEP:
 Forward confirmation email to temporary. Make sure they
know that the email includes the link for COMET and
instructions to log in.
DIRECTIONS:
 After logging into COMET, complete the profile which will
determine what modules will need to be completed.
 Complete all modules under the To Do tab in order to receive
ID Badge. If any modules do not fit role re-examine the
profile.
NEXT STEP:
 Once COMET has been completed, print the ALL COURSES
tab and take with you to the ID Badge Office.
RECEIVING ID BADGE
Temporary:
Supervisor/Admin:
Revised 2/10/2011
DIRECTIONS:
 Bring identification, a print out of the ALL COURSES screen
from COMET, and the Background Release Form to the ID
Badge Office.
 ID Badge offices are located:
- Main Campus: JJN Building (7:00am-4:15pm)
1956 E. 93rd Street, Cleveland, Ohio 44106
- CCAC: Building 1 (Hours 8:00am-4:00pm)
3050 Science Park Drive, Beachwood, Ohio 44122
 Identification can be Driver License/State Issued ID/or Social
Security Card. (Must match first and last name submitted to
Human Resources)
 Replacement of a lost badge is a fee of $20 paid to ID Badge
when picking up replacement.
DIRECTIONS:
 For additional information including receiving
Key/Computer/Epic access and how to proceed for temporary
terminations and renewals see sections within this document
that pertain to subject matter.
 Badges not retrieved within two months after paperwork was
submitted will need to repeat process from start.
KEY/COMPUTER/EPIC ACCESS
Supervisor/Admin:
DIRECTIONS:
 To have additional access granted to a badge the Key Control
Requisition form needs to be completed and submitted to Key
Control.

-
Key Control Requisition form can be found on the intranet
For computer/Epic access the supervisor needs to complete a
MyTech request with Information Technology located on the
intranet.
NAME CHANGE
Supervisor/Admin:
Temporary:
DIRECTIONS:
 Complete Name Change for Temporary Form and submit to
Human Resources.
NEXT STEP:
 Supervisor will be notified once change has been processed,
at that time temporary can get new ID Badge.
DIRECTIONS:
 Identification needs to be shown to ID Badge in order to
receive new ID Badge. Identification must match first and
last name submitted to Sharepoint Administrator.
- Identification can be Driver License/State Issued
ID/or Social Security Card.
BADGE RENEWAL
Temporary &
Supervisor/Admin:
DIRECTIONS:
 ID Badges will expire annually unless shorter duration is
given.
 ID number issued to temporary will remain the same.
 Some modules in COMET need to be renewed annually and
must be completed prior to receiving new badge.
NEXT STEP:
 Renewal process is the same as a new request.
TERMINATION
Supervisor/Admin:
DIRECTIONS:
 At the end of a temporary’s time/duration supervisor should
collect badge and send to ID Badge Office. Other Cleveland
Clinic property should go to respective departments.
 For individuals ending their time/duration prior to the
expiration date on their ID Badge, notify Human Resources.
CONTACTS
ID Badge Office
Phone:
Fax:
Email:
Phone:
Email:
Phone:
Information Technology
Phone: 216-444-4357
Human Resources
Contact
COMET
Revised 2/10/2011
216-448-0407
216-448-0632 or 216-448-0859
HRBadgeRequest@ccf.org
216-445-4566
comet@ccf.org
216-444-1208