PUBLIC SERVICE CURRICUCLUM EXCHANGE THE ELECTRONIC HALLWAYTM FOR POLICY AND LEADERSHIP EDUCATION AN ETHICAL DILEMMA AT THE CUMBRIAN CULTURAL ENDOWMENT FOUNDATION (A) The Rise of Cumbria's Third Sector Cumbria is a small country in Eastern Europe. Since the collapse of the communist regime in the late 1980's, Cumbrian leaders have been relatively successful in their efforts to introduce principles of democratic leadership and market-based economic reforms. As in many other former communist countries, foreign aid plays an important role in supporting such modernization efforts across Cumbrian society. Foremost among those organizations receiving foreign aid is the Cumbria Cultural Endowment Foundation (CEF) established in 1985 by prominent British philanthropist John Pound. It is the first non-governmental organization (NGO) to exert considerable influence on the development of Cumbria's non-governmental or "third" sector. With the help of Western consultants, CEF has been instrumental in the passage of national legislation concerning NGOs, which gives them the official status common to nongovernmental organizations in most democratic countries. CEF has an annual budget of 2 million pounds, funds which are dedicated to the promotion of cultural, educational and social initiatives across Cumbria (see Attachment 1). Although most of its financial resources still originate with John Pound, the CEF is nonetheless an independent organization which actively seeks other donors from Cumbria and abroad. CEF Leadership and Governance Maria Miskevitch has served as executive director of the CEF since its inception. Known for her energetic, open style, she has done an excellent job of developing the organization and securing its financial stability. Ten years after joining the Foundation, Miskevitch takes great satisfaction in the knowledge that CEF enjoys a highly favorable reputation among foreign donors and Cumbrians alike. The Foundation is known for the priority it places on fairness in awarding funds and for its welcoming attitude toward anyone who visits the CEF office. It is widely recognized that CEF's success is due largely to This case study was funded by the Institute for Local Government and Public Service in Budapest, Hungary. Its distribution through the Electronic Hallway system is made possible through the Pew Charitable Trusts' generous support of the Public Service Curriculum Exchange. This case was prepared by Tiina Randma, Director of the Department of Public Administration and Social Work at Tartu University in Estonia, as a part of Ms. Randma's participation in the 1994/1995 Course of the Case Project for Central and Eastern Europe, a project of the Cascade Center for Public Service. The Public Service Curriculum Exchange, a multi-university consortium, is administered by the Cascade Center for Public Service, a branch of the University of Washington's Institute for Public Policy and Management. This case study is intended as a basis for class discussion and is not intended to suggest correct or incorrect handling of the situation depicted. The Public Service Curriculum Exchange wishes to thank the agency and individuals involved for their cooperation in making their workplace experience available for the benefit of students and colleagues in public service. This Public Service Curriculum Exchange network material may not be altered, electronically stored, transmitted, or copied without written permission from the Cascade Center for Public Service. For more information, contact the Cascade Center at cascade@u.washington.edu or (206)685-0523. Copyright 1995 Cascade Center for Public Service Public Service Curriculum Exchange T94 An Ethical Dilemma at the Cumbrian Cultural Endowment Foundation (A) Miskevitch. Her strong communication skills have served her well in lobbying members of Parliament, high-level civil servants, and representatives of the mass media to support policies which strengthen CEF and other non-governmental organizations in Cumbria. Miskevitch's close friends know that her ambitions reach beyond her current post at CEF. She views this position as a starting point for a future diplomatic career. Several years ago she graduated from the Cumbrian School of Diplomats — the first step in achieving her long-term goals. In addition, she has received tacit encouragement about her future plans from the President of Cumbria himself. CEF is governed by a seven-member board of directors, which is chaired by Cumbrian businessman Alex Popenko. All board members are well-known Cumbrian citizens who hold high-level posts in government, education, the arts and law. Miskevitch characterizes the board members as intelligent and sophisticated individuals who nevertheless represent different and often conflicting interests. Being on the CEF board is a very prestigious job which, albeit unpaid, not only provides members with the power to make decisions for CEF but also permits them to indirectly affect a number of policy areas across Cumbrian society. Although the Foundation's bylaws technically state that the maximum board-term is two years, several board members have served at CEF since its establishment. So far, the question of changing board membership has been successfully avoided at board meetings. All of the board members, Miskevitch, and her staff of eight people have developed strong working relationships based on mutual trust and concern for doing good work. CEF Proposal Evaluation Methods After many years of experience, the following program evaluation protocols have been developed by CEF board members and staff: 1) CEF staff project-coordinators communicate with applicants and provide them with guidelines for writing proposals. 2) At least two independent experts evaluate every proposed project several weeks before the board meeting at which the project is to be reviewed. 3) Before each board meeting, all board members visit the CEF office to review project proposals and related expert evaluations, and to discuss them with staff members. 4) Final decisions about awards are made at the CEF board meeting. CEF staff members are often invited to participate in order to provide more information about specific projects or about the goals of the individuals and groups submitting applications. The board typically meets four times a year. Meetings tend to be long (6-7 hours) due to the large number of applications. At a regular board meeting, general questions are discussed first, followed by the review of specific proposals. There are two types of applications: group proposals and individual proposals. At every meeting, a percentage of the annual budget is allocated for both types of projects. The Foundation has an annual budget of two million pounds, of which 10% is designated to cover administrative costs. An Ethical Dilemma at the Cumbrian Cultural Endowment Foundation (A) The remaining 90% is divided by four in order to give the Board a rough estimate of the total funds to be awarded at each of its quarterly meetings. Sometimes the Board awards more, sometimes less, although the budget and the total award figures must be reconciled by the end of each year. Since they involve considerably larger sums, board members usually pay much more attention to group projects. Individual grants are of secondary priority. Moreover, during the past year, the Board has often discussed whether CEF should accept individual applications at all. Board meetings are usually led by Executive Director Miskevitch. Although she reports to the Board, she always takes the initiative at board meetings, where her opinions carry substantial weight. Miskevitch has a vote at the board meetings. In accordance with the CEF bylaws, the board uses an open voting system, with decisions being made by simple majority. In the case of a tie vote, the Chairman of the Board is entitled to one additional vote. A Critical Week in CEF History In February of 1995, CEF invited people from all over the world to celebrate its 10th anniversary, which was proudly dubbed "a week of philanthropy." More than 400 guests would attend. CEF benefactor John Pound had also promised to come, which made the event even more significant. Many activities were planned for the week, including a regular board meeting; a banquet for Cumbrian authorities and their guests; a meeting between Pound and the President of Cumbria; and an international conference on philanthropy. The local press took a great interest in all of CEF's anniversary plans. Cumbrian's principal TV channel had signed an agreement with Miskevitch to broadcast every event but the board meeting. Live interviews were planned from the conference center, the President's Office, and the banquet hall. The regular board meeting that week began as usual, although everyone appeared to be eager to finish early in order to prepare for the banquet that evening. The first part of the meeting, which was devoted to general business, passed quickly. Miskevitch led the next discussion, summarizing the applications to be considered and the total funds requested. There were 153 group proposals for a total of 420,000 Cumbrian Crowns (cc), and 87 individual proposals totaling 30,000cc. The presentation of the group proposals had been well-prepared by staff. Looking forward to the evening's events, board members were not inclined to argue about any of the group applications. So when board members left the room on-time for their final coffee break, only the discussion of individual proposals was left on the agenda. A Presidential Request In the middle of the break, the CEF secretary called Miskevitch to the phone. Miskevitch did not usually take calls during board meetings, not even at coffee breaks. This time, however, her secretary insisted that it was urgent; a Presidential aide was calling. Miskevitch picked up the phone immediately, certain that the call was to confirm that she, An Ethical Dilemma at the Cumbrian Cultural Endowment Foundation (A) John Pound, and Alex Popenko were to meet with the President at 10:00 a.m. the next day. At the other end of the line, a nervous aide began asking questions about the board meeting. She finally got to the point: it was the President's wish that the CEF Board give an individual grant of 2,000cc (the maximum permissible for individual grants) to Robert Redko, the son of the President's good friend. The aide added that this was a special presidential request. If the Board did not grant it, the appointment with John Pound would be canceled. The Presidential aide stressed that she needed a response from CEF by the end of the evening. Miskevitch was extremely disappointed. It was not the first time in the history of CEF that someone outside of the Foundation had tried to sway a Board decision. Applicants have been known to try to influence individual Board members before proposals are discussed at the quarterly meetings. However, these attempts had up to now been in vain, particularly when they required a breach of CEF policy as the Redko case would have. These situations had been kept secret from Pound out of fear that he would curtail his contributions as he had already done in other Eastern European countries where bribery had occurred. The ethical dilemma was problemmatic enough, but Miskevitch was even more surprised by the attitude of the President's office. She had met him several times and had always received his support for legislation concerning NGO's. The President had been consistently appreciative of CEF and grateful to its founder, John Pound. Cumbria's Chief Executive was not hesitant to assert his power, but he also had a reputation for ethical behavior. However, he often changed his mind suddenly, so Miskevitch did not doubt that he might easily snub Pound the next morning. Although it was one out of eighty-seven individual proposals, Miskevitch remembered Robert Redko's application. Redko was a 17-year old wunderkind who had been admitted to the undergraduate program at Oxford University in England. His parents had visited the CEF office several times to discuss their son's outstanding abilities. Miskevitch recalled one Friday afternoon in particular, when Robert's mother dropped in after office hours, waving her son's application papers and loudly singing his praises to anyone within earshot. After she had left, the CEF staff discussed the situation regretfully. Despite Redko's obvious talent, CEF could not help him. Due to limited resources, CEF policy prohibited support of undergraduate students. No exception had ever been made in this regard. Time Runs Out Maria Miskevitch glanced nervously at her watch. There were only five minutes left until the end of the break. She closed her eyes for a split second and saw everything she'd worked so hard for beginning to fall apart: CEF's (and her) impeccable reputation; her future career plans; and a draft law on tax exemption for NGO's now sitting in Parliament and awaiting Presidential approval. In only two hours, Miskevitch and Mr. Pound were scheduled to give the opening speech at the anniversary banquet. She had to act quickly. An Ethical Dilemma at the Cumbrian Cultural Endowment Foundation (A) Attachment 1 Selected Group Projects Supported by CEF (September-December 1994) Seminar on Infant Survival "Environment and Our Future"-- a program for high school students Supporting 12 theater administrators to study at the British Royal Theater Publication of the "Encyclopedia of Sociology" Curriculum development for public administration programs at Cumbria's National University Seminar on international security Computerization of two libraries Funding of 10th annual Pipe Festival Development of study materials for a new course on civic education Establishment of a Student Advising Center Visit of three professors from England's Manchester University Internships in Great Britain for thirty Cumbrian English teachers Teaching innovations at Art University Production of the educational video "Children in Danger" Establishment of the Audiovisual Media School Providing legal aid services within the Institute of Human Rights Textbook competition to support curricula in social work Publication of the booklet "Anti-AIDS / HIV-Control" Support participation of the Cumbrian Youth Symphony Orchestra at the Edinburgh Arts Festival Renovation of the Art Hall building Support for special conference on "Family as the Guardian of Tradition" Development of a technical infrastructure for medical information systems Advanced retraining program for young unemployed professionals