The Economic Aspect of Deregulation in Japanese Healthcare Market Ippei Shimizu Deputy Director, Healthcare Department SANKYO Company Limited Vice Chairperson, PAJ Planning Committee of WSMI Tokyo 2002 To improve the economic situation, the government has been operating several action programs of deregulation since 1993. Regarding the opening up of distribution channels, the reclassification from drug to quasi-drug was issued on March in 1999 and it brought a big impact for OTC market. Distribution Channels The distribution of all medicines has been restricted within licensed distribution channels. There are five kinds, Yakkyoku/pharmacy/DS1, Ippan Hanbai-gyo/General Sales/DS2, Yakushusho/Druggist/DS3, Tokurei Hanbai-gyo/Preferential Sale/DS4 and Haichi Hannbai-gyo/Placement Sale/DS5. (Fig.1) DS1 and DS2 can handle with all medicines, while DS3 can not handle with ethical drugs and the designated OTC drugs like switched OTC. However, DS1, DS2 and DS3 are called “Pharmacy” or “Drug Store” generally and it might be impossible for consumers to identify each other from the appearance of the retailers. DS4 and DS5 can handle with only the OTC drugs of positive list. DS4 was established for consumer’s convenience so that they could get OTC drugs in the isolated area where it is hard to access to pharmacy. DS5 is the very traditional and unique sales method originated from Toyama prefecture in Japan. The sales representatives of DS5 deliver the box filled with drugs to customer’s home, and visit door to door for checking the consumption regularly. The customer pays only for the consumption. DS3, DS4 and DS5 were defined as historically as they were, so the number is decreasing but still alive, especially DS3 and DS5 are active. These regulations of the drug distribution have never been changed 1 except some modifications. Method of Deregulation There might be two methods for opening up the distribution channels under the Japanese Pharmaceutical Affairs Law. One is that government gives a certain marketing license to ordinary retailers, or another is the reclassification of drugs like P to GSL in UK. The Japan Convenience Stores Association (JCSA) proposed the application of DS4 to 24 hours-convenience store at the beginning stage of the study group in The Ministry of Health and Welfare (MHW). Because JCSA regarded the city at mid-night as isolated area. But Japan Pharmaceutical Association (JPA) raised an objection to this idea. Finally some drugs were reclassified to the newly designated quasi drugs. Drugs and Quasi Drugs The quasi drug is similar category to GSL in UK or non-pharmacy-bound drug in Germany. The comparison between drug, quasi drug and the newly designated quasi drug (NQD) is shown in Fig.2. The ordinary quasi drug is close to cosmetics, while the newly designated one is close to drug. Both are allowed to sell freely even by vending machines. Minister of Heal and Welfare designated the criteria of 15 NQDs, and some drugs regarded as safe without any professional advise were reclassified. Active ingredients and the concentration define the borderline between drugs and NQDs. Therefor the almost same or the similar criteria are defined in drug category still and the both categories products live together in the market. Honestly speaking, it is very hard for consumers to identify what these are drugs or NQDs, no matter how the package labels showed it. Because the most leading products have the same brand name for both categories. Among them, especially the liquid preparation of Health Drug Containing Vitamins what we call “Drink” have brought the biggest impact to OTC market. “Drink” in Japanese may be “Pick-me-up Drink” or “Tonic Drink” in English. In other words, “Drink” does not mean beverage or alcohol in Japan. Market Characteristic of “Drink” Generally speaking, Japanese people prefer liquid preparation to the other preparation form. Figure 3 shows the sales ratio by the preparation forms for all OTC products in 1985 to 1998. Capsule is not as popular as 2 in other countries. The first product of Drink was launched in 1950s, and this category has been occupying 25% of all OTC market since1980s. It is divided to two groups by package volume, 50ml and 100ml. The retailer price of 50ml is relatively higher than one of 100ml. There are many brands over 20 and each brand has large selection by price. The range of retailer price is very wide from 120 JPY to 3000 JPY along the ingredients (Fig.4). The vertical line shows the pricing range and the horizontal line shows the active ingredients, while the depth line means the number of combined ingredients or the concentration of each ingredients in Figure 4. Vitamins, minerals and amino acids are not big factors not only for pricing but also safety. While the agents for liver disorder, herbal medicine and organ extracts are regarded as very important factors, and the costs are actually expensive. The red dotted line shows the borderline between the NQDs and the ordinary quasi-drugs. However the approved indications and effects are the same for all products. There might be the myth for consumers, “the more expensive, the more effective”, and also “the smaller, the more effective”. Additionally they are apt to think “the more ingredients, the more effective”. These concepts may originate in Oriental traditional herbal medicine. For example, Ginseng panax is classified into several ranks and the price is quite different for the ranking, and also the formula of the Chinese traditional herbal medicines are composed of 7 to 8 ingredients. Saying gain, Figure 4 shows the relation between the retailer price and the ingredient of Drink. The cheaper group, below the dotted line, is classified to NQD, while the expensive one, upper the dotted line, is still drug. It sounds very reasonable for us, Japanese, even if it looked logical or non-logical for foreigners. Usually consumers take it whenever they feel fatigue or they need more energy to continue working. The over-time works increase on good economic days and the high income stimulates the good consumption. Therefore the sales is so sensitive to economic that they say, “Drink sales is a barometer of economic”. The similar market situation may be observed in Republic of Korea. Market Change after Deregulation The figure 5 shows the reclassification in 1998. The 15.6 % of 50ml- type products in value were reclassified to NQD, and also 80.4% of 100ml-type 3 were reclassified. The almost half of the market were opened up to ordinary retailers. The detail of the market change is shown in Figure 6. The FY sales of 50ml-type decreased to the 94% of the previous year, while 100ml-type increased to 118%. Both NQDs have grown up rapidly to 124~131% for the previous year’s, while the products placed in drug category have lost the share. The total market of Drink has shown the 5 % increase in value after the deregulation of distribution channel (Fig.7). Considering the characteristic of Drink, the rate of the increase is estimated to be much higher than 10%. Figure 8 shows the relation between the sales and the land cost. Closer relation between Drink sales and the land cost are observed than one of cold remedy. Generally speaking, The growth of GDP or Diffusion Index (DI) is available for the trend of economic and it may be effective to forecast the economic trend. But these parameters are very professional and complicated in this case and the author concentrated to the consumption change happened inevitably as the result of the economic change. Therefore it happens usually two years later from the economic change. The consumption changes are observed in 1992 after two years of 1990 Bubble Economy Burst in Figure 8. The land cost is a good parameter for economic in Japan. Because the area of Japan, 377,847 kilo square meters, is one twentieth of Australia’s and additionally the 70% are mountainous, otherwise the population of Japan, 125 million, is 7 times of Australia’s. Therefore the land cost is incredible expensive and also changes up and down easily along the economic in Japan. The dotted line is the estimated value by the calculation from the land cost and the difference between dotted line and actual line suggest that the opening up of distribution channel has brought a good impact to the market. Light and Shadow The figure 9 shows the sales ratio on distribution channels. New market is created out of pharmacy and drug store, mainly convenience stores. Otherwise pharmacy and drug store lost 10% of the share in spite of the deregulation. The figure 10 shows the POS data of Drink by time at a leading convenience store. Consumers purchase in early morning and late evening when most of pharmacies and drug stores are closed. So they might not loose the share or get good sales if they had opened in early morning and late evening. While, convenience store has got the more 4 sales than the lost from pharmacies and drug stores. It is suggested that there are new customers at the convenience stores, or that consumers are expecting 24 hours access for self-medication. Figure 11 shows the result of the consumer survey concerning Drink. The total rate of the user have increased from 39% to 46% in the first year of deregulation, and also it suggests 7% of them are new comers. The rate of drug user and NQD user is half-and-half at the present time. The Forecast of the Future Consider the core market out of DS routes, the profile of convenience store will bring many changes not only to Drink but also the healthcare market. The number of shops is over 50,000 and the most f them are well managed by the headquarter. The total sales is estimated over 80 billion US dollars. The one shop size is relatively small that the average space area is 100 square meters. The number of handling items is about 2700, and the number of customers visiting around a clock is 1000 in spite of a small shop. The 2000 of 2700 items will be changed in a year due to their marketing policy that the change is very important customer service. The main customer is younger generation, mainly male. Reflecting the profile, the life cycle of products is shortening and the retailer price is decreasing to beverage level. Many lower price products of Drink have been launched in 2000. Some of them are trying to enlarge the marketing route into vending machines which are excited over 2.7 million all over Japan. The summing up of the new trends is shown in Figure12. Additionally the new criteria of Dietary Supplement, which are based on the revised the borderline between foods and drugs, will be issued on March in 2001. Therefore you will be able to catch all the results brought by the recent deregulation on WSMI Tokyo in 2002. Thank you! 5