Situational Leadership

Professional Development Program of KIMEP University JSC that has state-recognized
license and certified by FIBAA, Germany, Bonn, invites you and your employees to participate in
this seminar.
Duration of classes: 3 days, 9:30-17:00
Location: Almaty, KIMEP, Abai Ave. 4
(Valikhanov Str. crossing), Hall # 117 (ЕEC – Executive Education Center)
The question of leadership and people management is relevant for anyone who wants to be an effective
manager and manage your own business.
The question of leadership is especially important not only for new managers in a company but also for
experienced managers who meet in their work with dilemmas and situations that require extraordinary
solutions. People whom they have to manage, so different - they have different characters and values,
different levels of professionalism and the desire to grow and develop professionally.
• How to effectively manage people, to lead, to be the leader?
• How to manage people so that others will implemented your thoughts and ideas, enjoy their work and be
• How to work with everyone and to work with the team - to motivate, to find effective solutions to achieve high
results? To be and remain a recognized leader and the leader of his team?
On the one hand, these questions are answered by the theory of management, managers and executives
offering certain management techniques. On the other - many management tools are developed by managers
in the daily practice of communication with employees, and sometimes they do not even suspect that they are
using one method or another. However, theorists and practitioners currently converge in the same opinion
that the management of people - too subtle and complex mechanism, and it is difficult to talk about any kind
of rigid instruments, because the effectiveness of management and leadership depends on the people,
situations and other factors. This problem is solved by the technology of situational leadership. It's simple and
technological, and therefore feasible. It is not a panacea, but it is a decision. Situational leadership is a style
of managing people, involving the use of different management styles depending on the situation and the
level of development of employees in relation to the task.
Objectives and results of the training:
 To view the concept of situational leadership. Rate personal effectiveness in managing people.
 To gain by participants’ skills to work with employees and subordinate groups on different levels of
competence and selection of optimal management decisions based on the specific situation.
 To develop skills to use the most appropriate leadership style and overcoming addiction to the use of
a "favorite" style.
 To learn how to manage people and teams in different situations, improving leadership potential and
personal communicative style
Target audience: The training is designed for middle and senior managers.
For whom the training is designed:
This training is for those who want to be not just the chief but a leader of the team that creates the future and
who want to lead people to be independent and responsible.
Tools of the training:
Individual tests for the participants to identify the dominant style of leadership.
Situational leadership Matrix (Matrix style, Matrix of resources). Working with an effective combination
of style and available resources.
Testing of variability use all styles of the participants in role-playing games.
Methods of training:
Intensive interactive training includes:
practical working skills and knowledge development;
work with real situations;
analysis of practical cases and examples;
business, role-playing and situational games;
individual and group discussions, debates;
work with elements of psychoanalysis (tests);
exercises and tasks for practicing the appropriate skills;
work in small groups, "brainstorming";
use of video equipment for recording fragments of works of participants on the seminar for further
analysis and development of various skills
The content of the training:
Impact of management style to achieve the result.
Basic concepts of situational leadership. Defining the style of leadership. The system of targets in
situational leadership.
Identification of characteristics and needs for different levels of development of subordinates. Skills of
diagnosis of subordinate level of development.
Description of leadership styles. The differences between the styles of leadership.
Description of the leader's actions in each of the styles. The emotional impact.
How personal preferences influence the style choice. Description of the leader's actions in each of the
Adaptation skills for personal leadership style according to the situation.
Skills of charismatic leadership.
Communication skills of the leader. Theories of person characteristics. Self-confidence. Honesty and
directness. Perseverance (Drive).
Seminar Program
I. Theory and model of leadership. Situational concepts of management in the context of management
 Process approach to management
 Systems approach
 Situational approach
The theory of charismatic leadership
II. Situational concepts of leadership and situational factors in leadership
 Situational leadership concept
 Continuum of leadership behavior by Tannenbaum-Schmidt
 Leadership model "path-goal" by House and Mitchell
 The model of situational leadership by Stinson-Johnson
 Situational model of decision making by Vruma-Yettona-Yago
 The concept of charismatic leadership
III. Situational model by Fred Fiedler
 Two basic styles of leadership by Fiedler:
- Head-oriented work;
- Head-oriented relationship.
 Three situational factors of Fidler:
- Relationships with employees;
- The structuring of work;
- Job position leader.
 "Questionnaire of the least preferred profile of the employee (NDP)" Practice (To determine the style
of the manager)
IV. Model of situational leadership by P. Hersey and K. Blanchard
Criteria for classification of employees; the willingness and motivation
Criteria for selection of effective management style
Development of management strategy for 4 employee types
Criteria for 4 types of employees
Style of management effective for these categories of employees
Key errors of a manager
V. Four situational leadership style (Leadership)
 The decision-making style and leadership by order
 Mentoring style, or leadership by selling ideas
 Maintaining style, or leadership by participating in the organization work process
Delegating style, or leadership by delegating
Four styles of situational leader (Leadership). Practice
VI. Four levels of maturity of subordinates
Four levels of maturity of subordinates. Practice
Conformity of style of leadership and the level of employee development
Situational leadership as a model for subordinates’ development
Inconsistency of leadership style to level of an employee development
Characteristics of a leader and leadership skills in the application of each of the four styles of
leadership (management)
Features and leadership skills in the application to different styles
VII. Developing skills of situational leadership
 Workshop. Management Styles (test)
 Workshop. Exercises. Tasks. Cases.
Seminar instructor: NATALIYA PAVLENKO
Member of Association of psychologists of the RK
DBA (Doctor of Business Administration, January 2015)
International Executive MBA, is Diploma of HEC School of Management, France, specialization –
Management, specialization – Management in fields of oil and gas, International Academy of
Diploma of Psychologist, Modern Humanitarian Academy, Moscow, Russia
International Certificate of Psychologist recognized by 35 countries of the world.
International AMA Certificates (American Management Association) on: “Management”, “HR
Management”, “Strategic Leadership”, “Marketing and Sales”/
Certificates of trainings, workshops and seminars in psychology (Russia and Kazakhstan).
“Coaches Training” Certificate 2010 (Novosibirsk, Russia). “Coaching in Management” Certificate
2010 (Novosibirsk, Russia). “Psychology of Compatibility” Certificate 2011 (MentalSkills, Russia).
“Situational Leadership” Diploma 2011 (MentalSkills, Russia);
Certificate of state sample of the RF on professional qualification “MIRBIS”: “Strategic
Management and entrepreneurship” 2013
“Project management”, master class by A. Polkovnikov, RF, 2013
“Novelties of training technologies”, master-class of E.V. Sidorenko, RF, 2013
“New Instruments and technologies of HR”. Western and Russian practice. E. Babushkin,
Head, 2013
“Business Training Methods” ICBT International Business School, 2013
Additional information:
Price for 3-day seminar is 86 700.00 KZT VAT included. The price of seminar includes: tuition, individual
study manual, handouts, certificate of completion, lunch and coffee-breaks, car parking at KIMEP University
Price for corporate seminar is 1 080 000.00 KZT VAT included per group for 3 days (15-17 people per
Seminar Schedule: 9:30 AM -5:00 PM, Lunch - 12:30-1:30 PM, Tea/coffee breaks - 11:00-11:15 AM, 3:003:15 PM
To participate, please fill in this form and send it back to Almaty
by e-mail ([email protected] ; [email protected] ; [email protected])
or faxes: (727) 2374802, 2374803; тел. 2704300, 2704301
duration 3 days
Company, address
Bank Account & Details
It is necessary to provide electronic copies of the following documents:
- copy of state registration certificate
- copy of TRN/ BIN certificate
- copy of registration for VAT certificate
РНН of the company
E-mail address
Tuition payment is made before the beginning of the seminar.
Please, send a copy of the payment order to the above mentioned fax.
Alexander Bogdanov,
Manager, Professional Development Program
Joint-Stock Company “KIMEP University”
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