My Life Before And After Assistive Technology By Caytlin Weir Newcastle, New South Wales 1. Abstract My presentation is mainly focusing on how assistive technology has improved my way of life and letting other people know that you can go anywhere you want if you have persistence and are willing to learn. I will demonstrate how I have become more of an individual, and in what ways my independence has grown since starting to use assistive technology. Because my presentation is in the form of an interactive website, each page will feature different areas of my life styles and the assistive technology I use to perform on everyday tasks in these areas. The first area I will to concentrate on is “Around the Home”, and will look at using my communication device with the PC, environmental controls via communication device infrared. The second looks at my education, the problems I had with and without assistive technology at school, and my educational achievements. The third area is concentrating on general society, how people react, and good and bad memories. Key words * Cerebral Palsy * Pathfinder * Independence * Communication device 2. Introduction My name is Caytlin Weir, I am twenty-one and I was born with Cerebral Palsy. Growing up, I went right through mainstream primary school without a communication device, using just a communication board to communicate and do my school work. With the help of my family and therapists, I got a DeltaTalker in 1999, when I was in Year 6. Due to people at the primary school being unfamiliar with assistive technology, I didn’t really start to use my communication device until Year 7. That is when I became an individual and started to grow as a person. Not only did my communication device allow me to communicate whenever I wanted, it gave me more independence then I ever dreamt about, such as things as simple as changing the TV channels. In 2004, the year I did my School Certificate, I got my Pathfinder. I love my Pathfinder and I wouldn’t give it up for anything. My Pathfinder is who I am and man it is difficult without it! I went through and completed my Higher School Certificate. Today I am studying at TAFE doing a certificate four in Web Design, which I am persistent to finish this year. For the people who know me, I’m just like every other twenty-one year old girl. I love to go out with friends, shopping and hanging out. I study and sometimes hate it, and most of all I want to work! This being said, I wouldn’t be where I am today if it wasn’t for assistive technology. And I know that this assistive technology is only going to get better in the future, this will not only improve my life, but it will have a greater impact on people who are younger then me. They are going to grow into a world that is more accepting of disabilities and assistive technology and also by then, the inventions will be more advanced. I hope my journey encourages other disabled people to get the most out of life. 3. Body of paper My life just wouldn’t be the same without assistive technology. I can’t imagine how I would live my life without my Pathfinder to chat to my family and friends, or to have a way of using my computer to develop websites and send funny emails to everyone, or to allow me to use my mobile phone to text Mum when I want to come home from a late night out. I wouldn’t be able to do any of these things without assistive technology. That is why I must have my Pathfinder. Every time I get a new carer, we have to sit them down to give them the talk about “the Pathfinder is like gold” to stress to them how it is and how they must not damage it! I have my Pathfinder on from the moment I get out of bed in the morning until going to bed at night. This paper concentrates on three different areas of my life and demonstrates how I rely on my assistive technology in these areas. The first section looks at how I use my assistive technology around the home and how I have became more independent from using this equipment. I will tell what a day for me at home used to be like without assistive technology in comparison to how it is today. I will mention how I would like my home life to be in the future. The second section talks about my education. How it was in primary school with no communication device and the problems we met once I got my DeltaTalker. Looking on a more positive note, I’ve had lots of academic achievements throughout and after my school life which have all helped build my confidence to keep going to get to where I want to be. The third and final section is concerning taking my assistive technology out into general society, how people react and the good and bad experiences I have faced. Due to advances in technology, activities in our society are becoming easier for assistive technology users; an example of these advancements is the new self-serve check-outs now available in some retail stores. 3.1 Assistive Technology Around The Home I have so many power points, cables and plugs in my bedroom, it is ridiculous! I love technology in any shape or form and I am always looking for the newest gadgets to make my life easier in any way possible. Up until the past couple of years, I always had to have someone in the house close by, in case I needed anything. I wouldn’t say I was capable of amusing myself and wanted company for most of day. It was only when I got my first communication device at the age of twelve I began to feel like an individual and started to do things independently. Don’t get me wrong, it has taken all these years to figure how my communication device could help me and it certainly didn’t happen over night. It has taken time and much effort of my parents, therapists and me to get the appropriate equipment to work how I wanted it to. Luckily, I would say, the work has paid off. My family took a big step this year as my Mum started a full time job. This meant that if I was not at TAFE or out socializing like I do best, I would be home all day by myself. Due to all my assistive technology this is no problems with me and I wished Mum good luck for the job. I would like to explain what an ordinary morning at home is for me with the use of assistive technology. Once I am up and had my breakfast, I turn my Pathfinder and give my carer strict instructions for what house work she has to do. Hey, what’s house work without music?! So I turn my TV on using the IR commands on my Pathfinder. There is nothing on normal TV so I switch the Activity Row on my Pathfinder and turn on FOXTEL. I go to the list of channels and select what music channel I want, and of course, volume up. Like everything, using the environmental controls on my Pathfinder is not as easy as pressing the buttons. Every time I buy a new electrical device that I can use via Infrared, my step father has to spend many hours with the device’s remote, programming the IR commands into the Pathfinder. After the house work is done to my liking and my carer leaves, I decide I’m sick of that music and want to listen to my ITunes, so I turn on my computer. The way I use the computer is from the Pathfinder via an infrared unit mounted on to my computer cabinet, sitting adjacent to the built in IR Window in the Pathfinder. When the Pathfinder’s Output Setting is set to Infrared, it sends signals to the IR Unit which communicates with the PC. Getting this process to work was a major assistive technology problem and took years to get working. We don’t know what the problem was and why it wasn’t working, until one day we gave it one last try and it worked! I think the moral of this story: is never give up on assistive technology! Before we got the infrared unit to work, every time I wanted to use the computer, someone had to plug a cable going from the computer into the Pathfinder. This meant if I was home myself and plugged into the computer, I could not move anywhere. One example of how this was a problem was one day my therapists came to see me and they were ringing the doorbell but I was plugged into the computer, so I had no way of moving to open the door. When thinking about it, it was a safety issue too, if ever I needed to get out of the house quickly while I was on the computer, I would had no way of moving. Once I open ITunes and have it blaring, I open up my email up to see who wants to talk to me. Emailing is my main way of communicating with everyone, I email everyone! Through email, I organize all my carers rosters, make appointments and meetings, let Mum know what’s happening around the house of the day, and communicating with friends and family in general. A few years ago, we did try an infrared telephone system, which allowed my Pathfinder to operate the phone through another infrared unit. Technically this system worked successfully and was great in emergencies, but for the person on the end other of the phone, understanding the Pathfinder voice was not easy and far from clear. Another problem when I was on the phone was the time factor. Because it takes a while for me to type out what I want to say, there were minutes of awkward silence every time I wanted to say something, so I could have been on the phone for hours to someone. I found myself getting frustrated and worked up trying to rush the conversation, and everyone knows “nothing works for Caytlin when she’s trying to rush”!! This is why I prefer to email everyone over ringing them on the phone. I email everyone or SMS them which I will discuss later in this paper. So as you can see, I’m very dependable on my assistive technology around the house, especially when I am home alone. Without it, I couldn’t do the activities that I love doing and would need someone in the house with me all day long. Being twenty-one, I don’t want a babysitter. I want to live as any young person would and, with the help of assistive technology I do this the best way that I can, which I feel very proud of. I have a dream of moving out of home sometime in the future. I want to either live by myself, or with some of my friends in a big house which we sometimes refer to as the “party house”! When I was younger, my family or I didn’t think this would was possible, but with the aide of assistive technology, I know this dream can come true 3.2 Studying with the use of Assistive Technology For someone who is unable to communicate, it is extremely difficult to go to school and be at the same learning level as the other students without the assistance of assistive technology. For years this is what I did, I didn’t know it at the time, but going to school with just a communication board to do all my school work with and talk to other peers with, was very frustrating and a slow, tiring process for everybody involved. In the middle of primary school was the first time I was introduced to assistive technology. It was called KENX; this connected my switch into the unit’s box which plugged into the computer. Once setup, a scanning interface loaded and you could scan through the alphabet until it came to the letter you wanted. Again this was another tiring process, but hey, it was better then that communication board that kept falling off my lap! From there, we tried other scanning systems, such as InteliKeys and EZ Keys. Obviously these became more complex as time went on and looking back, I can’t complain. They got me through primary school. In my last year of primary school, I got my DeltaTalker. Although I was using my communication device at home with family, I wasn’t using it at school. It would just stay in my backpack all day. This was due to the fact that my teacher’s aide and class teacher had never seen a communication device before and didn’t know what to do with it. As much as Mum and I tried to enforce I had to use my DeltaTalker in class, the school just wouldn’t listen! By this I felt disappointed and frustrated that finally I had the opportunity to talk, and simply they couldn’t be bothered with it! Would they like someone saying they couldn’t talk? So the next year when I started high school, we just mounted my DeltaTalker on my wheelchair and said it was how I communicated and everyone just accepted it. I was given one of the school’s laptop to take between classes. It connected to my communication device, and that is how I did all my school work. This process worked much better then the scanning systems and was somewhat faster. It was only when the teacher put piles of notes on board that I would ask my aide to take over typing. The only problem with this method was the cable that plugged into the communication device always getting damaged due to my aides being careless when plugging it in and unplugging it. This carelessness broke the pins inside the actual cable. This is just another example of people not realising how precious and expensive assistive technology is. I got my Pathfinder in 2004 when I was in Year 10. I can’t say upgrading my communication device played a major role in my education, but my DeltaTalker was going to die and then I would not have had a communication device to go on with. That year I did my School Certificate, which I completed with above average marks. I felt proud that I had completed this just like everyone else! I went on to do Year 11 the next year. Through this year, I was getting more and more stressed and tired as the level of work built up. I was up all night to do all my homework and then tired and grumpy the next day. My family and friends tried to tell me to reduce my work load, but of course, I didn’t listen. I had it in my head I had to graduate with my friends. This was until I had a meltdown and could not do it anymore. From there I decided to do my Higher School Certificate over two years. Sitting the actual exams was mentally challenging. Because I am much slower typing then the average person, we managed to arrange that I have split exams, so I could take as long as I liked. I was taking a day to write just one essay, no joke! One essay took six hours! And no way was I going to stop without finishing that essay. As I was getting into the taxi and driving out of the school for the last time, a funny feeling came over me for the first time. It was a feeling of self achievement, knowing that I had completed my schooling no different to anyone else. Yes I was slower, but I made it. I got pretty decent results too, so I was really happy, but I think the most important thing for me was I did it. I had accomplished a goal! The year after school, I started TAFE and I’m still there at present doing Web Design Certificate Four. Assistive technology wise, the TAFE have been excellent. We went to meet the head IT people a week before I had to start and we thought “here we go, they aren’t going to know any about communication devices or what I need”, but they wanted to help wherever they could. For my Pathfinder to communicate with the computer, it needs a program called AAC Keys. The TAFE copied AAC Keys on to their network so it would load on to whichever computer I wanted to use. I was thankful that they were so accepting of my assistive technology. As you can see my assistive technology has played a major impact on where I am today education wise. I don’t know if I could have even managed to do high school without it, and no way would I have even thought of doing my HSC. Right now, I’m at the stage where I don’t know what I want to do in the future career wise, but what I do know is whatever I end up doing I have assistive technology to thank. 3.3 Taking Assistive Technology Out Into Society When I meet a new friend and we’re out somewhere, they sometimes ask me why I don’t worry about other people staring at me. I just smile and say, “they are the strange ones”. I have an attitude of this is who I am, take it or leave it! The way I see it, there is three kinds of people in society: the plain rude ones who walk in front of you when you are trying to get in a lift, the people who try to be nice and come up to you to talk to you and say, “how pretty your lights on your computer are”, and the people who treat you normally, don’t fuss over you but will help you when needed. I certainly prefer the third kind of people as most other disabled people would. But it all comes down to how the individual thinks. Some people freak out around people with disabilities because they don’t know how to react, and let me tell you, some people do some very random things, but to make up for those people, there are some awesome people who would do anything to help you. An example of people’s understanding is one of the local taxi drivers in my area. After getting to know me, this driver saw that I couldn’t ring up the taxi base and book a taxi by myself easily, so he gave me his private mobile number so I could SMS him whenever I needed to go somewhere. I am grateful for this as it was another independence. Now if I am home myself wanting to go out, I can just SMS the driver and he will reply to say if he can come. By now you might be wondering how in the Earth I send SMSs. After years of having to get someone to read messages for me and then that person not knowing how to use the phone, my therapists and I were at The Telecommunications Road Show, where we came across Toan, who was working on a solution for my exact problem. Toan created a program that allowed the Pathfinder to interact with a mobile phone via a Bluetooth Dongle which gave the user total control over the phone. This was a new way that I could communicate with family and friends. Having access to my mobile phone was more important to me and my family, as it was a must for my safety. My Mum always says before I had my phone, she didn’t feel 100% confident when I went out by myself, as I had no way of contacting anybody if there was an emergency. For example, one day, I had been out with friends who had to leave before my taxi came, so I was there myself with no way of letting anyone know the taxi hadn’t come. If in this situation today, I would just SMS Mum and she would ring to see where the taxi was, before replying to me to let me know what excuse they have this time. In my opinion you can always tell if the person has been around someone using assistive technology from how comfortable they are around it. If someone stands back, not knowing to read what I’m typing, they haven’t been in this situation before, but if they are relaxed they will have a normal conversation with me without problems. This is evident anywhere you go in society. An example is going shopping and you go to ask the person behind the counter a question. Some people just smile and say, “hello darling” while I am asking the question, but some people will come over and read what I have typed and then answer my question like they would to any other customer. In time I think people will get used to and accept assistive technology in our society. 4. Conclusion In conclusion to this paper, I think the most important point I would like to get across to other people who are in my situation, is don’t be afraid to use assistive technology because it will change your life. I know I have said this numerous times but I can’t imagine my life without it. I wouldn’t be the same Caytlin. If you ask anyone who really knows me, what I am like without my Pathfinder, most would say I am a nightmare and I have to agree! I don’t know why, but when I don’t have my communication device, I feel helpless and get worried how people are going to perceive me. I asked myself what everyone will think of me. Are they going to come up to me and talk baby talk and think I have no brain? I know the people who know me would never do that but it is a funny feeling, like a part of me is missing. One important aspect that I have noticed as an assistive technology user is that it is important to introduce assistive technology to the individual at the right age. I always say you younger you start to use assistive technology the better. This is because if you start early, you grow up with it and you can slowly step up to using more complex systems. But if you are introduced to when you are older and in you are in your adult life, you are going to find the system difficult to learn and get used to. I have met some people who are in their forties and they don’t have a communication device to use. After seeing that they were just as smart as you and I, I decided to ask why these people were without assistive technology and the answer did make me see another side of things. Because these people have never used assistive technology in their lives, they don’t see a need for it. They are happy communicating the way they do whether it is with a communication board or facial expressions. So from meeting those people, I have learnt that assistive technology is not for everybody. It is a personal choice you have to make. I’m not going to say the Pathfinder is the best communication device out either. It’s another personal choice. I have a friend who using a LightWriter, and I was going on about how I think she should get a Pathfinder, until one day she told me to shut up. Again, she was happy with her communication method and says she doesn’t need anything more. For me, assistive technology has been the best thing that has came into my life. It has given happiness, joy and opportunities I never thought I would have in life. It has allowed me to make me life long friendships and build a unique network of peers. I don’t know what my future has in store for me but I know wherever I am, I will always be grateful for my assistive technology. 5. Acknowledgements I would like to thank my family, especially Mum, Phil, Renay, Reece, Nan and Pop for always being there whenever needed. I love you! To all my best friends, thank you for always being there in the good or bad times. Thank you to the best organization in Australia, The Spastic Centre. Firstly, thank you to my therapists, Cheryl and Jenny for assisting me while I was writing this conference paper. And to the Spastic Centre in general, thank you for your help throughout my life, I know you are my future 6. Correspondence Caytlin Weir 41 Camberwarra Drive Belmont North, NSW, 2280 caytweir@bigpond.net.au 7. References Electronic media 8. Summary My presentation is an interactive website, developed in Macromedia Flash, to show how my life has changed since I have been introduced to assistive technology. Each individual page of the website will demonstrate the different areas of life where my assistive technology has helped me get to where I am today. These areas of life styles changes include At home Education In society