CURRICULUM VITAE
SHABNAM AKHTARI NASIM
Asst Manager (Operations)
Mob. No.: +91-7827908104
E-mail ID: shabnam003@gmail.com
Objective:
To put my knowledge, skills and experience to use as a Hospital Administrator in
organization in the way to improve the quality of health care service that in turn
benefits the customers, organization, society and myself.
Work Experience:
Company
Designation
Location
Duration
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Global Hospitals
Asst. Manager- Administration
Lakdi-ka-pool, Hyderabad.
July 2008 to july 2012
Job Profile:
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Worked as a Asst. Manager-Operations and posted in different departments of the
hospitals like floors, cathlab, radiology and ICU’s.
Solving the patient related or any other problems as soon as possible.
Coordinating with all the departments of the hospitals and solve the problems
Conducting meetings with the Consultants of cathlab and the hospital
administrators and sending the minutes of the meeting.
Interact with support departments like stores, purchase, biomedical and Front
office pertaining to general administration.
Coordinating with the various other hospitals to streamline the procedure.
Working as a Quality champion for NABH Accreditation in Global Hospitals,
Hyderabad.
Coordinate with the Front Office and Hospital OP/IP services for cathlab
investigations and Patient reports.
Collecting patients feedback and discuss it with higher authority and solving the
problems.
Worked in quality department of lab and assisted quality manager for reassessment
of NABL.
Qualification Summary:
PG Diploma in Quality Management.(2008-2009)
ICFAI University, Hyderabad
 Bachelor in Hospital Management - (2005-2008)
NSHM College of Management & Technology Durgapur, West Bengal.
(Marks-82%)
Computer Skills:
 Having the basic knowledge in computer.
 Working in HIS(Hospital Information System) on Kranium Software.
Extra Curricular Activities/ Hobbies:
 Participated in various competitions like Quiz, Essay writing, Singing, Antakshri
received certificates and won prizes.
 Internet surfing and gathering the current information.
Internship and Project Profile :
Company
Title
: Agadi Hospital & Research Centre, Bangalore.
: A project report on Materials Management.
Duration
: 2 Months.
Place
: Bangalore.
Project Undertaken :
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Community Health Survey, Durgapur.
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A project on patient satisfaction and patient expectation on health care
delivery system.
Seminar Attended :
 Seminar on “Hospital Operation Management” Mrs Chandana Banerjee AGM
(Operation) of ARA Memorial Weavers’ Hospital (Apollo Hospitals Group)
Ranchi.
 Seminar on “Quality Assured Services” Mr. Ansari Director of ARA Memorial
Weavers’ Hospital (Apollo Hospital Group) Ranchi.
 Seminar on “Patient experience Management” by Dr. R. Rao – GM Apollo
Kolkata.
 Seminar by DR.S.S. JHA on HOSP.MGMT. SYSTEM
 Seminar by DR. Jaydeep Banerjee WHO CONSULTANT
 Workshop on “NABH Sensitization Programme” by Dr. G. Raja Sekhar - GM
Operation, Global Hospital, Hyderabad.
Strengths:
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Good communication skills
Hard working and zeal to learn new things
Commitment in terms of achieving targets
Optimistic attitude
Personal Profile :
Father Name
: Md. Nasim Ansari
Date of Birth
:
02nd march 1982
Sex
:
Female
Marital Status
:
Single
Languages Known
:
English, Hindi, Bengali and urdu.
Nationality
:
Indian
Date:
Shabnam Akhtari Nasim