CCDI Provincial Meeting
February 1, 2007-- 9am to 4pm
MTCU-- 900 Bay Street
Thames/ St. Clair/ Erie Room
Attendees: List Attached
1. CAMH Presentation
A forum by Centre for Addiction and Mental Health Ontario (CAMH) on the challenges of
providing services to students with diverse mental health issues in a college setting was
held.
** A copy of the PowerPoint Presentation is attached—Appendix A**
2. Review of MTCU Data Collection Criteria- Craig Barrett
Craig discussed the MTCU Data Collection criteria. This includes only those students
who have contacted the Disability Services Office (DSO) and who are requesting
services/ supports. All three of the following principles must apply before a student can
be counted: (1) the student must be registered with the college/university (2) The student
must have had contact with the disability services office during the fiscal year; and (3) the
student has presented appropriate documentation on their disability.
Students are only counted once; even though, the following may apply: student may
require multiple services; the impact of the disability on education may change during that
year; more than one advisor in the DSO may be providing services to the student. It
should be noted that students who are in the college but have not been in the DSO that
fiscal year should not be counted in the numbers.
The concern is that stats vary widely from college to college. We would like to have a
focus group look at these numbers. Are we all reporting the same way? Should we
adjust our fiscal year?
3. Approval of Agenda
Changes: Ministry report will be given after the discussion on the AGM.
Approval of Provincial Meeting minutes (Feb. 1, 2007) with above changes:
Motioned: Lois
Second: Denise
4. Approval of November 2, 2006 Minutes
Changes: Ministry Report section was not completely accurate. Eydie will send changes
to be made to her section.
Approval of November 2, 2006 Provincial minutes with above changes:
Motioned: Mike Evans
Second: Willona Blanche
5. Treasurer's Report
Jim Chalmers was unable to attend the Provincial Meeting. Shanna Lecuyer handed out
the 2007 CCDI Membership Invoices to colleges that were represented. Invoices will be
mailed out to any colleges that were not in attendance.
6. College Committee on Student Services (CCSS) Report- Judy Harvey
The next CCSS meeting is scheduled for Feb. 20th after the ACAATO conference.
Highlights were given on the topics that will be covered at this meeting.
** A copy of Judy Harvey’s report is attached to the minutes as Appendix B for
further reference.**
7. Post Secondary Advisory Committee on Disability Issues (PACDI)—Toni Connolly
Toni discussed the creation of a smaller subgroup that will meet once a month (or as
needed) to discuss changes to the BSWD guidelines. Subgroup will consist of 5 people:
Ministry Rep, OSAP rep from college, OSAP rep from University, Disability Services rep
from College, Disability Service rep from University.
Transitions – Transitions from high school to college was discussed (ensuring that
students receive services in a timely fashion). Transitions from college to the workforce
were discussed (students finding jobs in their field of study that are paid at the same rate
as able bodied peers in the field). Suggestions include an online transition guide,
standardization of documentation, and clarification on modification of curriculum versus
accommodation.
A discussion was held around the success indicators of students with disabilities.
Currently, colleges are receiving 3 year funding agreements: aboriginal, francophone,
and students with disabilities. We will be required to report how we are servicing these
students.
8. 2007 AGM update—Fanshawe College—Focus Group Planning
An update on the AGM at Fanshawe was given. Lois handed out a brochure entitled
“Call for Presentations” requesting for proposals to be due by March 1, 2007, to
encourage us to provide presentations at the AGM. This year, we will be inviting support
staff in student services areas to attend—since our focus is student success. Additional
topics that will appeal to the support staff attendees will be held.
Registrations will be up on the website by the end of February. Registrations can be
completed before March 1st if colleges want to use this year’s budget. The OCC and
CCDI AGMs will occur at different times so that you will be able to attend both
conferences. The CCDI AGM will be held at 2pm on the Monday. See the website for
further registration details. The co-chairs for this year’s event are Melissa Mask and Rick
Madsia.
The executive would like to continue with focus groups at the AGM. Pam has been
involved with the MID focus group. She will forward to the list serve other topics that
perhaps you feel would be beneficial. Volunteers were requested to lead these focus
groups and are as follows:
Apprenticeship –Lois and Toni
MID – Pam
Mental Health - Allison and Trina
Data Collection - Craig
Alternative Format – waiting to hear whether it’s been resolved.
Dual credit programs - No one has volunteered to date
Online learners – No one has volunteered to date
Action: Pam will be sending out an email to the list serve for further volunteers
and any other suggestions for focus groups.
9. Business Arising
Bibliocentre – Susan Alcorn MacKay
Proposal deadline will be February 9, 2007. It is in the proposal stage now and
Susan will forward a copy of her Power Point presentation to the list serve.
** A copy of the Power Point presentation is attached as Appendix
C**
Communications Director – Susan Alcorn MacKay
Susan made a motion for the above position to be approved.
Motioned - Mike Evans
Second – Lorene Stanwick
All in favor
A copy of this position description will be forwarded to the list serve.
Interpreter Services – Willona Blanche
A discussion of interpreter’s invoices and what they are charging was held. Most
Colleges have exceeded the 40.00 /hr rate approved from the Ministry.
Interpreters are charging more money per hour, parking, travel time, etc.
Additional costs are coming out of the college’s budget.
Interpreter costs have increased and all colleges seem to be paying at a different
rate from 35.00 to 50.00 per hour.
Susan Alcorn-MacKay indicated that Cambrian College has gone to electronic
note-taking for their students.
10. Ministry Report – Eydie Troper
Eydie discussed the due date for the AFSD reports (including ESF reports).
Reports are due March 5, 2006.
Summer Transition – Has been approved. There will be monies available but not
sure of the amount.
Eydie discussed the Press Release from Humber College. See the Ministry
website for further details.
Meeting Adjourned at 3:15 pm
Next meeting – AGM May 14, 2007 at Fanshawe College
Appendix A
CAMH Presentation
PRESENTATION TO
DISABILITY
COUNSELLORS
Diana Musson, B.A.
David Oddie, B.Sc, M.A., MSW, RSW
February 1st, 2007
ENCOURAGE PRE-ENTRY
DISCLOSURE
• Pre-entry literature outlining the services
available to students with mental health
difficulties.
• Alleviate fears around how the information
may be used
• Assurance must be given that the College
intends to work with the student to decide
on accommodations needed.
2
REASONS FOR NOT
ACCESSING SUPPORT
• No insight into mental illness
• Not knowing who to tell or how to access
support
• Try to handle symptoms on their own
• Feel ashamed or embarrassed that they need
assistance
3
STUDENTS IN DENIAL
• Difficult to help a student if they are not
ready to admit they have a problem.
• Important to respect their right not to
discuss their difficulties
• Important to let them know they can come
back to talk in the future
4
Difficulties with Disclosure
•
•
•
•
•
•
•
Stigma around Mental Illness
Don’t want to be seen as being different
Don’t want to be labeled
Fear of being rejected by peers
Fear around confidentiality
Fear will not be treated with compassion
Fear this will become their identity
5
WHAT TO LOOK FOR
•
•
•
•
•
•
•
•
Changes in looks or behaviour
Continuing difficulties with academic work
Withdrawal from activities
Mood changes
Irritability
Weight loss
Bizarre or challenging patterns of behaviour
Evidence of alcohol or drug use
6
ABILITY TO APPRAISE
SITUATION
MAY DEPEND ON A NUMBER OF
FACTORS:
• The nature of your contact with the student
• How well you know the student
• Your own knowledge and experience
around mental health issues
7
KNOW WHAT YOU CAN
OFFER STUDENT
• Know your job role
• Be clear about what you can and cannot
offer
• It’s not your job to ‘fix’ a student’s mental
health problem
• Don’t diagnose or be a psychotherapist if
you don’t have the training
• Know your personal limits
8
WHAT YOU CAN DO
• Be knowledgeable re accommodations
• Know the resources available at the college and in
the community
• Increase and update knowledge around mental
illness
• Ask student what has worked for them in the past
• Break tasks down and develop manageable goals
• Empower the student and partner with them in
finding a solution
9
POINTS TO REMEMBER
• Flexibility is the key to learning support
• Be sensitive to issues relating to sexuality,
race, religion, culture and gender
• Listen with empathy and understanding
• Don’t judge, build trust
• Remember the student is the expert around
what causes them stress.
10
POINTS TO REMEMBER
(CONT’D)
Don’t:
•
•
•
•
•
Assume you know what is best for students
See all behaviour as symptoms
Protect Students for taking risks
Invalidate people’s experiences
Be pessimistic - instill hope
11
HANDLING CRISIS SITUATION
• Remain calm and adopt a non-threatening
approach
• Do not approach from behind or stare
• Calmly ask other students to leave
• Do not touch the student unless you are sure
they don’t feel threatened by you
12
HANDLING CRISIS SITUATION
(CONT’D)
• Explain your actions before you act
• Reassure the student without being
patronizing
• Take threats of suicide seriously
• If you feel a student is a danger to
themselves or others, steps should be taken
to have them medically assessed.
13
MENTAL ILLNESS
• 1 in 5 people in Ontario will experience
some form of mental illness
• Only about 30% of these people seek
assistance
14
TORONTO CENTRAL LHIN
• 3% have serious mental illness
• 30% of people with mental illness have
substance abuse problem
• 37% who abuse alcohol and 53% who
abuse drugs also have a mental illness
15
TORONTO CENTRAL LHIN
• 15% of children and youth experience
mental illness/ substance use
• 20% of residents over 65 live with mental
illness
• People who are homeless have prevalence
2-3 times higher
16
MYTHS
• People with mental illness cannot tolerate
job stress
• Recovery from mental illness is not possible
• People with mental illness are
unpredictable, violent and dangerous
17
MYTHS
• Psychiatric symptoms and diagnosis predict
capacity to work
• People with mental health problems don’t
want to work
• If the person tried harder they could
overcome the problem
18
MENTAL ILLNESS
• Mental illness encompasses a wide
range of illnesses which can affect an
individual’s:
• mood
• thoughts
• perceptions
• behaviour
19
MENTAL ILLNESS
Distinct categories of mental illness
• Mood disorders
• Schizophrenic disorders
• Anxiety disorders
• Personality disorders
20
MOOD DISORDERS
•
•
•
•
•
•
•
•
•
Depression
Prolonged feelings of sadness
and despair
Hopelessness and helplessness
Fatigue, lack of energy
Slowed thinking,
Forgetfulness
Loss of interest in activities
Change in eating and sleeping
patterns
Agitation
Bipolar
•
•
•
•
Mania
Depression
Mixed State
Hypomania
Dysthymia
•
Chronically low mood
21
SCHIZOPHRENIA
•
•
•
•
•
Problem with brain chemistry/brain development
Affects men and women equally
Has a genetic predisposition
Appears in cycles and remission and relapse
Treated by medication, therapy, psycho/social
rehabilitation
• Affects 1% of population
22
SYMPTOMS OF SCHIZOPHRENIA
wide range – varying degree of intensity
•
•
•
•
•
•
Anxiety, lack of motivation
Inability to sleep. Ambivalence
Inability to concentrate, depression
Personal appearance declines, listless
Social withdrawal, lack of interest, moody
Delusions, Hallucinations, Thought disorders
23
ANXIETY DISORDERS
• Anxiety that is disproportionate to reality
• Undermines a person’s ability to do everyday
activities
• Anxiety also accompanies other psychiatric
disorders
• Affects over 12% of population
• Often appears in adolescence or early
adulthood
24
ANXIETY DISORDERS
•
•
•
•
•
Panic Disorder
Generalized Anxiety Disorder
Obsessive Compulsive Disorder
Phobias
Post-Traumatic Stress Disorder
25
PERSONALITY DISORDERS
• Many forms
• Patterns of behaviour, thoughts, feelings,
relationships that differ significantly from
the culture
• Inflexibility
• Difficulty with interpersonal relationships
• Onset during adolescence or in early
childhood
26
PERSONALITY DISORDERS
• Paranoid Personality Disorder
• Schizoid Personality Disorder
• Schizotypical Personality Disorder
•
•
•
•
Antisocial Personality Disorder
Borderline Personality Disorder
Histrionic Personality Disorder
Narcissistic Personality disorder
• Avoidant Personality Disorder
• Dependent Personality Disorder
• Obsessive Compulsive Personality Disorder
27
RECOVERY
• Concept in the mental health field that had
its beginnings in addictions and consumer
movement
• Many countries such as New Zealand
developing recovery oriented policies,
research etc.
• In Ontario Recovery is the basic philosophy
behind mental health change
28
RECOVERY
• “ people manage the disability in the process of
reclaiming his or her life” Connecticut Department of
Mental Health
• “process of developing a sense of belonging and
positive sense of identity apart from one’s
disability” Larry Davidson
• “Rebuilding life in the community despite or
within the limitations imposed by the disability”
Larry Davidson
29
RECOVERY
• “ Recovery has 3 components – hope,
taking personal responsibility for illness
management and wellness, and getting on
with life beyond the illness” Noordesy
• “ living a hopeful, satisfying and
contributing life even with the limitations
caused by the illness” Jacobson
30
RECOVERY
• “ highly individualized, strengths based,
stresses human resilience, positive thinking,
self-advocacy, peer support, spirituality”
• “ Not about cure, but about the practical
steps one must take, supports one must have
in order to rise above personal crisis”
31
RECOVERY
• “ recovery process initiated and carried out
by the person”
• “ people take control of their life” Ontario
Recovers Campaign
• “ recovery is a unique journey for each
individual”
• “ recovery not linear and not from one
transition to the next”
32
Appendix B
CCSS Report – CCDI Provincial Meeting
February 1, 2007
1. CCSS (Coordinating Committee on Student Services) will hold its Winter
Business meeting from 9:00 a.m. – 12:00 p.m. on Tuesday February 20 following
the ACAATO Conference in Toronto at the Westin Harbour Castle Hotel.
Included in the agenda will be
 Reports from CCSS members appointed to provincial task forces on items
such as access guarantee guideline, School College Work initiatives
including dual credits and dual programming, College Integrating
Immigrants to Employment.
 Updates on key issues such as Bill 171 regulating psychotherapy tabled in
the Legislature in December. OCC (Ontario College Counselors) support
this bill as it is now written and want it to be passed.
 Updates on CCSS objectives for 2006-2007
 Any issues from operating and liaison groups requiring attention – I will
present in concept CCDI’s proposed Bibliocentre Pilot Project.
 Plans for the CCSS Spring Professional Development Day and Meeting.
 CCSS Business matters.
2. The CCSS Spring Pro Dev Day and Meeting will be hosted by CCSS Central
Region and organized by Lucy Fromowitz, Centennial College. The pro dev
event to focus on student behaviour (on and off campus), student conduct in the
classrooms, student relationships with neighbours and related security issues.
There may be a component on student mental health. The proposed dates are
May 16 and 17. I will advise CCSS that May 16 does overlap with the
OCC/CCDI Annual Conference and request that the dates for CCSS be May 17
and 18. Location to be determined.
3. ACAATO Tuition Fee Policy Task Force – The committee was formed in May
2006 in response to the need for a cohesive, college-wide response, through
ACAATO to MTCU’s “Guidelines for Implementation of the Tuition Fee Policy
for Colleges 2006-2007 to 2009-2010”. The response was to be based on two key
areas: (a) fairness to students and (b) administrative complexity. The colleges
represented on the task force are from George Brown, Seneca, Fanshawe,
Cambrian, Sheridan, Conestoga, Humber, Georgian and Durham. CCSS is
represented on the task force by Bernice Blackman, Seneca and Ian Marley,
Sheridan. The main issue that the Task Force has decided to bring to the
Minister’s attention is the fact that the differentiated fees between first year
(4.5%) and the continuing year (4%) students in “ Regular Fee Programs” has led
to unexpected consequences that negatively impact on students and the
institutions. The colleges’ proposal sent to the Minister in November 2006 is as
follows “that all fees for all Regular Programs be the same for all years of the
program within any given academic year”.
4. Other items from CCSS



The interim guidelines for dual credits earned by students in 2006-2007
have been approved.
The ACAATO Collaborative Research Project has been completed. One
of the key components of the research was a study of secondary school
students’ perceptions of college and the factors influencing their post
secondary education decision making. That research was lead by Alan
King of Queen’s University and the final report of the perceptions study
“Transition to College: Perspectives of Secondary School Students” is
available on the ACAATO website.
The Committee of Presidents has established several task forces to address
college system long term enrolment issues. One of these task forces will
be lead by Karen Sjolin, Fleming College (CCSS member) and it deals
with recruitment and admissions processes that impact on non-secondary
school entrants.
Appendix C
Bibliocentre
Collaboration Initiative
Potential for Partnership with
Postsecondary Institutions
Overview







The Bibliocentre
The opportunity
What has been done?
Who is Included?
The Benefits – Business Case
How to get involved
Next Steps
The Bibliocentre
Why is Bibliocentre a natural partner?


Government funded consortium
Cataloguing/Repository for Colleges & Universities






All Ontarian Colleges
4 Universities
Expertise in designing online repository
Expertise in alternative format needs
Willingness to engage in project
Operate within the Postsecondary environment
The Opportunity






Establish a real-time online repository of
alternative format materials for DSO access
Instantaneous sharing of alternative format
titles
Share Production of WIPs
Reduce Redundant Production
Eliminate multiple publisher contacts
NOT and major funding opportunity …
The Model
What has been done?





Ad Hoc Committee Follow-up from Nov. Meeting
Scanned environment to identify potential
opportunities
Established preliminary contact with Bibliocentre as
a natural partner
Preliminary “Neads Analysis” Document
Currently at proposal stage
Who is included?
Three Types of involvement
 All institutions are included directly or
indirectly depending on:





Expertise
Infrastructure
Operations
Strategic Direction
Demand
Potential Savings
Cost & Time Savings
Cost Savings: Redundant
Production
Example One: Costs savings by eliminating
duplicate works in progress

Student A requires Introduction to Psychology
(David C. Myers) for their first year psychology text.
This title is a common requested throughout
universities and colleges through the academic year.
It is approximately 500 pages with a mix of graphics,
pages and titles. A conservative estimate is that this
title will be required by 10 institutions and likely more
than 10-15 students with a print disability.
The Current System
Institution
Production Source
Production Model
Cost
2 Institutions
Internal Production:
Medium Quality
Produced by OCR by
alternative format
technician @ $40/hour
including administrative
overhead:
.5 Administrative Time
1.5 hours scanning
6 hours editing
1 hour Quality Control
Total 6 Hours
$315 x 2 = 630
1 Institution
Centralized Production
(W. Ross MacDonald):
High Quality
Contracted to CNIB or
other Producer
$800.00
2 Institution
Requests from
publisher: low quality
(no editing)
1.5 hours to contact
publisher at $35/hour
$52.50 x 2 = 105
Total System Wide Direct Production Costs
$1535.00
The Savings
Fall 2006 IDIA/CCDI Survey indicates approximately 15% of the
total titles produced by postsecondary institutions are redundant,
this approximately 525 titles are duplicated per semester or 1050
per year.
Number of
Duplicate
WIPs
Production Savings
Total Savings SystemWide
525 x 2
semesters =
Average Production Cost - Total
Current Costs = Savings
(No. Duplicate Titles) x
(Savings per title)
1050 titles
$557 – 1535 = $978
(1050)(978) =
$1,026,900
This is equivalent to 30,000 labour hours
Time Savings
Average Waiting Time Under Current
System producing 3500 Titles
Average Waiting Time Under Decentralized
Production System:
30 days
25.65 days
Unique Titles (2975) - Redundant Titles (525)
(30 day Avg.)
(1 day Avg.)
Average Time Savings Per Title
4.35
Based on statistics gathered from LAC e-Text Clearinghouse Pilot
Bibliocentre
Collaboration Initiative
Levels of Involvement &
Next Steps
Three Tiers of Partnership
Level of Involvement
Tier One
(Direct Involvement)
Required Contributions (In-Kind)
PTE/FTE
Equipment
(Scanners/OCR)
& Logistical Support
Comply with production standards
High Production
Administrative
Tier Two
(Contributors & Recipients)
Share
existing catalogue
staff to cataloguing
Download files for distribution
Minimal production
Tier Three
(Recipients)
Download
Dedicate
files for distribution (verify bona fides)
uploading
No production
No
Next Steps



Proposal will be distributed via CCDI/IDIA Listserv
Discuss with your Institutional Reps
Contact






Dan Pletzer
Susan Alcorn-Mackay
Ryan Klomp
Eunice Lund-Lucas
Ryan Brown
Deadline February 9th for MTCU review by 13th
CCDI Provincial Meeting—February 1, 2007
MTCU-- 900 Bay Street
Thames/ St. Clair/ Erie Room
Attendees
Name
College
College CCDI Rep
Pam Morel
Chris Gunnell
Kelley Grant
Trina Washington
Toni Connolly
Allison West Armstrong
Jason Timm
Audrey Healy
Esther Hendry
Louise Legault
Beryl Buckley-Golder
Craig Barrett
Ted Morrison
Norma Hart
Susan Alcorn Mackay
Lisa Pegg
Irene Volinets
Lynda Kingsland
Mike Evans
Tony Bertin
Linda Lyons
Willona Blanche
Donna Miller
Jacquie McLaren
Judy Bates
Bonnie Dawe
Jeff Howie
Anne-Marie Bourgelas
Denise Bellehumeur
Judy Harvey
Cheryl Johns
Lois Wey
Dawne Biglow
Lorene Stanwick
Ron Morton
Jonathan Paynter
Olivia Cymbalista-Clapp
Jennifer Vincent
Scot McGrath
Sue McDonald
Eve Cohen
Goldie Wassermuhl
Parveen Dhatt-Sangha
James Jollymore
Barb Pontes
Sherril McCall
Karen Walker
Cambrian
Georgian
Georgian
Niagara
Algonquin
Algonquin
Algonquin
Fleming
Georgian
Algonquin
Sheridan
Humber
Loyalist
Georgian
Cambrian
Mohawk
Centennial
Centennial
St. Lawrence
Centennial
Durham
Durham
Humber
Conestoga
Conestoga
Lambton
Confederation
Boreal
Boreal
Humber
Niagara
Fanshawe
Fanshawe
Centennial
Centennial
Fleming (Frost Campus)
MTCU
Loyalist
Seneca
Seneca
Seneca
Seneca
Centennial
George Brown
Cambrian
Cambrian
George Brown
Susan Alcorn-Mackay
Esther Hendry
Esther Hendry
Trina Washington
Toni Connolly
Toni Connolly
Toni Connolly
Audrey Healy
Esther Hendry
Toni Connolly
Beryl Buckley-Golder
Maureen Carnegie
Ted Morrison
Esther Hendry
Susan Alcorn-Mackay
Lisa Pegg
Irene Volinets
Irene Volinets
Mike Evans
Irene Volinets
Willona Blanche
Willona Blanche
Craig Barrett
Jacquie McLaren
Jacquie McLaren
Bonnie Dawe
Jeff Howie
Denise Bellehumeur
Denise Bellehumeur
Maureen Carnegie
Trina Washington
Lois Wey
Lois Wey
Irene Volinets
Irene Volinets
Audrey Healy
Ted Morrison
Kevin Reinhardt
Kevin Reinhardt
Kevin Reinhardt
Kevin Reinhardt
Irene Volinets
Sheila MacMillan
Susan Alcorn-Mackay
Susan Alcorn-Mackay
Sheila MacMillan
Barbara Revill
Sheila MacMillan
Olga Dosis
Rachel Shalit
Martha Fox
Piat Muscati
Toby Merritt
Shanna Lecuyer
Eydie Troper
George Brown
George Brown
George Brown
George Brown
Mohawk
Mohawk
Mohawk
Northern
MTCU
Sheila MacMillan
Sheila MacMillan
Sheila MacMillan
Sheila MacMillan
Lisa Pegg
Lisa Pegg
Lisa Pegg
Jim Chalmers