Exhaust ductwork at a mid-Atlantic region Hospital with significant air flow loss.
Interior Maintenance Company, Inc.
Established 1973
Service Professionals Dedicated to Excellence in Indoor
Environmental Maintenance
800-220-6547
-1-
Introduction:
Interior Maintenance Company, Inc. (IMC) is a building maintenance contractor
serving the Mid-Atlantic Region since 1973. IMC specializes in HVAC System
Cleaning, Kitchen Exhaust System Cleaning, Janitorial Maintenance, and Specialty
Cleaning services.
IMC is a family owned and operated business providing quality and professional cleaning
services for office buildings, educational institutions, medical and hospital facilities,
government institutions, and industrial and manufacturing facilities.
We employ a staff with years of knowledge and experience in the commercial cleaning
and indoor air quality industry. IMC partners with many other companies in affiliated
industries including mechanical contractors, filter manufacturers, industrial hygienists, air
balancers, restoration contractors, and indoor air quality consultants. With this vast
capability of resources at hand, IMC is able to provide a fast, efficient, and cost effective
response to any building environment’s need.
IMC has been a member of the National Air Duct Cleaners Association (NADCA) since
1991. NADCA is an association of contractors worldwide who comply with industry
mandated standards and certification requirements. IMC employs full-time technicians
specifically trained in HVAC system cleaning and many are certified by NADCA as Air
System Cleaning Specialists (ASCS) and Ventilation System Mold Remediators (VSMR).
Our extensive experience in HVAC system cleaning includes microbial remediation,
insulation replacement and repair, coating applications, inspection services, fire and
water damage restoration, and odor control. IMC is now one of the largest air duct
cleaning contractors in the Mid-Atlantic region.
IMC is also a member of the International Kitchen Exhaust Cleaning Association
(IKECA) and employs Certified Exhaust Cleaning Specialists (CECS). IKECA has
established stringent Standards & Practices for contractors engaged in kitchen exhaust
cleaning, and works with influential code setting bodies such as the National Fire
Protection Association (NFPA) to improve existing codes and regulations. IMC has
cleaned commercial and industrial kitchen exhaust systems since 1995.
IMC has maintained growth and success for over forty years because of our ability to
communicate with our clients. This relationship with our customers has created a
preventative maintenance strategy that provides not just a cleaning service, but a way to
solve problems. We welcome the opportunity to serve you.
Matthew Mongiello
Vice President
-2-
Air Duct / HVAC System Cleaning
IMC began its Air Duct Cleaning Division in 1990 and has since become one of the
largest commercial air duct cleaning contractors in the Mid-Atlantic Region. IMC is a
proud member, since 1991, of the National Air Duct Cleaners Association (NADCA).
NADCA is an international organization of a select number of contractors who comply
with industry mandated standards, and Certification requirements.
IMC has extensive experience in providing complete air conveyance system cleaning at
small and large facilities including office buildings, hospitals, schools, government
institutions, prisons, manufacturing and industrial sites, and other public and private
facilities.
The HVAC system of a building's structure has become a widely recognized Indoor Air
Quality concern. The benefits of cleaning these systems of potential microbiological
contaminants include creating a healthy and safe environment for the occupants, and for
helping to prevent costly litigation. The most cost effective benefits of air conveyance
system cleaning involve improving the HVAC system efficiency, increasing energy
savings, prolonging the life of mechanical systems equipment, and reducing fire hazards.
Air conveyance system cleaning includes the source removal of all visible debris and
particulate, in compliance with NADCA standards, from all components of an HVAC
ventilation system. Techniques include a variety of processes and equipment utilizing
compressed air, agitation tools, brushes, air whips, robotics, and high powered vacuums
all designed to remove and capture contaminants and particulate. Air conveyance
systems may become contaminated with a multitude of particulate accumulation. IMC is
equipped and experienced to remediate HVAC systems contaminated with mold and
bacteria, soot, lead, deteriorated insulation, rust, and water.
The knowledge and quality of service provided stems from IMC's employees. All
technicians undergo a complete training program including safety training, classroom and
video training. Each crew of technicians is supervised by a Foreman carefully screened
and hired for their unique experience and abilities. Many of IMC's foremen have
background training in a wide variety of industries including asbestos abatement,
restoration cleaning, HVAC and Mechanical contracting, construction, and other building
maintenance services.
IMC staff is frequently requested to train and educate consultants, industrial hygienists,
engineers and architects on the proper methods and techniques of cleaning ventilation
systems, and in the assistance of investigating and resolving indoor air quality concerns.
-3-
BENEFITS OF AN HVAC PREVENTIVE MAINTENANCE
PROGRAM
An HVAC system requires adequate preventive maintenance (PM) and prompt attention
to repairs in order to operate correctly and provide suitable comfort conditions and good
indoor air quality. The HVAC system operator(s) must have an adequate understanding
of the overall system design, its intended function, and its limitations. The preventive
maintenance program must be properly budgeted and implemented, not merely planned
on paper.
A well-implemented PM plan will improve the functioning of the mechanical systems
and usually save money when evaluated on a life-cycle basis. However, in some
buildings, because of budgetary constraints, maintenance is put off until breakdowns
occur or complaints arise, following the "if it isn't broken, don't fix it" philosophy. This
type of program represents a false economy and often increases the eventual cost of
repairs.
Poor filter maintenance is a common example of this phenomenon. Filters that are not
changed regularly can become a bed for fungal growth, sometimes allowing particles or
microorganisms to be distributed within the building. When filters become clogged, the
fans use more energy to operate and move less air. If the filters are an inexpensive, lowefficiency type that becomes clogged and then "blows out," the coils then accumulate
dirt, causing another increase in energy consumption. Poor air filter efficiency and poor
maintenance may cause dirt to build up in ducts and become contaminated with mold
growth, possibly requiring an expensive duct cleaning operation.
General elements of a PM plan include:
• periodic inspection, cleaning, and service as warranted
• adjustment and calibration of control system components
• maintenance equipment and replacement parts that are of good
quality and properly selected for the intended function
Critical HVAC system components that require PM in order to
maintain comfort and deliver adequate ventilation air include:
• outdoor air intake opening
• damper controls
• air filters
• drip pans
• cooling and heating coils
• fan belts
• humidification equipment and controls
• distribution systems / air ducts / plenum spaces
• exhaust fans
-4-
MONITORING:
As part of an air conveyance system cleaning project, IMC is capable of monitoring the
particle counts of the Work Area, in order to ensure proper containment procedures.
IMC uses IQAir ParticleScan instruments that are
advanced laser particle counters for the quick and
accurate measurement of airborne particle
concentrations.
-5-
HVAC Inspection Services
The best way to determine the need for cleaning air conveyance systems is to perform a
visual inspection of the system components. In many facilities it is difficult to access the
air conveyance system to perform this visual inspection. IMC has the capability and
equipment to provide a comprehensive Inspection and Documentation service that will
greatly augment your preventive maintenance programs.
IMC’s HVAC Inspection Services are a cost effective method of determining the need for
cleaning, and for identifying any excessive wear on mechanical equipment. IMC uses
VHS video and digital photography from sophisticated robotic equipment to inspect the
areas that are difficult to access.
After the inspection, a confidential Inspection Report on the cleanliness condition of the
systems is generated.
This Inspection Report is an important step in your IAQ preventive maintenance
program. The report can show facility occupants that the air conveyance systems are
being monitored and are free of visible contaminants. The report will also show
government health and safety auditors that you are maintaining proper maintenance. Most
importantly, in the event of IAQ litigation, documentation will show authorities that the
ongoing monitoring is part of your IAQ preventive maintenance strategy.
IMC’s HVAC Inspection and Documentation services will help you verify the cleanliness
condition of your ventilation systems.
IMC utilizes both Robotic and Bore-scope Inspection equipment to investigate your air
conveyance system’s condition.
-6-
Insulation Repair
In many air conveyance systems, internal insulation lining is installed in the ductwork
and in the air handling unit for insulation, or sound attenuation purposes. Over time,
depending on the environment, this fiberglass insulation will deteriorate. The resulting
fibers are distributed throughout the air conveyance system and add to the accumulation
of particulate debris within the system. Eventually, these fibers are blown into an
occupied space and are found as black specks on surfaces throughout a room. Fiberglass
insulation can be an eye, nose and throat irritant, and may result in discomfort to the
occupants of a room.
Fiberglass insulation that becomes wet due to condensation, or water leakage, also may
result in microbiological growth within the ductwork and again, may cause discomfort to
the occupants of a room serviced by that air conveyance system.
Insulated ductwork can be cleaned utilizing NADCA (National Air Duct Cleaners
Association) standards, and NAIMA (North American Insulation Manufacturers
Association) recommended practices.
In many cases, after cleaning, insulated ductwork can be treated with a Coating product
designed to encapsulate and “lock-down” the deteriorated fibers. These coating products
are specifically designed for HVAC duct systems and provide a new surface and extend
the life of the insulation. Many of these coating products contain Anti-Microbial
additives which help to inhibit future mold and microbial growth.
Technician applying an Anti-Microbial Coating product to deteriorated insulation.
-7-
Air Handling Unit Refurbishment
In most air handling units, internal insulation lining is installed for insulation, or sound
attenuation purposes. Over time, depending on the environment, this fiberglass insulation
will deteriorate. The resulting fibers are distributed throughout the air conveyance
system and add to the accumulation of particulate debris within the system. Eventually,
these fibers are blown into an occupied space and are found as black specks on surfaces
throughout a room. Fiberglass insulation can be an eye, nose and throat irritant, and may
result in discomfort to the occupants of a room.
In air handling units, fiberglass insulation tends to constantly get wet due to
condensation, high humidity levels, and proximity to the AC coil and drain pan. In many
cases, microbiological growth is found within the insulation at the air handling unit
chambers.
IMC is capable of refurbishing an air handling unit by stripping out all of the internal
insulation lining within an air handling unit. Once stripped, IMC technicians clean the
unit, treat any rusted surfaces with a Rust Inhibitor coating product, and then treat all
surfaces with an Anti-Microbial coating product. IMC technicians will then replace the
insulation with a closed cell insulation product (ie. Armaflex). This closed cell insulation
product will last longer, and will help to inhibit future mold growth and particulate
deterioration.
-8-
Kitchen Exhaust Cleaning
Kitchen exhaust system cleaning is the removal of grease, debris and other contaminants
that accumulate on the components of a Kitchen hood exhaust system. Grease and
particulate buildup in the exhaust system is a fire hazard, and greatly impacts on the
efficiency and lifetime of mechanical equipment.
IMC technicians perform the work in accordance with NFPA-96 Standards. Cleaning
includes the fan, hood (external and internal surfaces), filters, and associated horizontal
and vertical ductwork. IMC can provide your Kitchen facility with a cleaning maintenance
schedule based on a monthly, quarterly, semi-annual, or annual program. IMC is a member of
IKECA (International Kitchen Exhaust Cleaning Association) and employs Certified Exhaust
Cleaning Specialists.
Kitchen exhaust hood
Kitchen exhaust ductwork with accumulation of grease buildup.
-9-
High Surface Cleaning
Dust Control is a major concern of many Manufacturing and Production facilities.
Particulate debris and dust may cause irreparable damage and costly repairs to sensitive
machinery and equipment.
IMC has the expertise and trained labor force to clean rafter and ceiling trusses, piping,
conduit, lighting, ductwork, and other components and surfaces that accumulate
particulate debris and dust.
IMC has completed numerous projects at Printing facilities, Computer manufacturing,
Food Preparation, Plastics manufacturing, and other industries where sensitive materials
or equipment must be protected, isolated, and kept clean.
IMC technicians take the proper time and care required to cover and protect sensitive
machinery and isolate work areas with plastic coverings.
Utilizing high reach platforms and high lift mechanized equipment, along with ladders
and scaffolding, IMC is able to access all work areas. Safety is our main concern, and all
IMC technicians are trained to perform the work in compliance with OSHA standards
requiring the proper Fall Protection and the use of safety harness’ and lanyards.
Cleaning is typically performed by using HEPA-filtered vacuums with attached brushes
to provide surface cleaning of loose particulate debris. Wet wiping, or wiping with a
chemically treated cloth, are also methods utilized to control the dust and debris from
cross contaminating into other areas.
In many instances, high surface cleaning projects include Painting of the work area
surfaces after the cleaning is completed. IMC is also able to provide these painting
services.
- 10 -
Mold & Microbial Remediation
When HVAC systems or structural surfaces are contaminated with mold and microbial
contamination, IMC has the experience and qualifications to provide for proper
containment and cleaning of the affected area. Microbial contamination includes a
diverse group of organisms such as fungi, mold, and bacteria. Examples may include
mold, sewage, legionella bacterium (may cause Legionnaires' Disease) and Histoplasma
capsulatum (disease causing fungus found in pigeon, bat and bird droppings). IMC has
the experience and knowledge to provide the proper isolation, removal, and disposal of
these microbial contaminants in a safe and efficient manner.
Abatement of any contamination is only one step of the process. The presence of active
microbial contamination may be an indicator of more severe problems that may be
occurring. It is extremely important that the problems which led to the microbial
contamination be addressed. IMC technicians may help in this process, but we
recommend that certified Industrial Hygienists and consultants perform the sampling and
investigative expertise involved to provide a more complete investigation.
One of the most important steps include containment of the work area to prevent the
spread of the contamination. IMC utilizes HEPA-filtered (high efficiency particulate air)
scrubbers to control the air pressure of the air conveyance system and the work area and
HEPA-filtered vacuums to provide source removal of any contamination. After a
complete source removal of the contamination, sometimes it is necessary to treat the
affected areas with an antimicrobial coating product, or a sanitization chemical product.
IMC technicians are trained in various abatement and chemical treatment procedures and
comply with all OSHA Safety requirements including Respiratory protection, Hazardous
Materials communication, and proper Personal Protective Equipment. Site specific
Safety Analyses are performed to ensure worker and occupant safety.
IMC has completed numerous microbial abatement projects throughout the Mid-Atlantic
region at residences, office buildings, schools, hospitals, government facilities and
industrial sites.
- 11 -
On-Site Cleaning and Sanitization Services
IMC’s OSCS program for patient care rolling equipment offers hospital administrators an
innovative and cost saving opportunity to be compliant with J.C.A.H.O and other
Local/State regulatory agencies.
The program offers a unique and safe process that will remove grease, dirt, adhesives,
bio-film and most importantly, bacteria such as community acquired MRSA and C. diff :
from countless pieces of equipment including:
Clinical Care Recliners (Oncology), Pediatric Cribs (Pediatrics), Soiled Linen
Carts (Burn Center), Stretchers (Emergency Room), IV Poles, Patient Serving
Tables, Blood Pressure Monitors, Infectious Waste Containers (Patient Room).
Whatever your rolling inventory consists of, even stationary items like your Pyxis
Machine, can be cleaned and sanitized on the same floor it is being used. Elevator Tracks
and Trash Receptacles are also prime examples for our OSCS Program.
 Step One consists of a complete chemical wipe to begin soil breakdown on the
surface.
 Step Two consists of super heated dry steam vapor application to remove persistent
bio-film and bacteria.
 Step Three consists of super heated dry steam vapor application for complete
sanitization.
 Step Four consists of a final dry wipe.
IMC’s program offers 24 hour/seven day service and can be customized for a daily,
weekly, or monthly schedule.
This program will significantly enhance the patient and care giver environment, improve
the appearance and efficiency of your rolling inventory, and save on staff hours.
- 12 -
Janitorial Maintenance
IMC'c Janitorial Maintenance Division provides services at a wide variety of facilities
including Schools, Office Buildings, Colleges, Retail Stores and Food Establishments.
Since 1973, IMC has been customizing specifications to meet our clients needs. IMC's
maintenance schedule provides a healthier and safer work environment. Providing a
cleaner facility that helps promote better working conditions and improve company
morale.
The IMC cleaning technician is insured, professionally trained, uniformed, and wears a
photo identification card. IMC's supervisory staff maintains routine visits to all job sites,
not only to inspect, but also to personally visit the customer.
IMC provides many cleaning services above and beyond daily janitorial maintenance.
IMC can extend the life of your floors and carpets by providing scheduled maintenance
programs. Construction cleanups, Porter Services and a variety of other maintenance
services are easily provided.
- 13 -
Experience and Qualifications of Personnel:
IMC employs over thirty-five full-time individuals specifically trained in air duct
cleaning. IMC utilizes a trained, full time work force to complete air duct cleaning
projects. All IMC currently employed full-time workers are U.S. citizens.
Additionally, IMC also employs over forty part-time, and six full-time individuals
working in the Janitorial cleaning division.
All IMC personnel are trained to work in a manner which will maintain utmost security
and are expected to uphold the highest standards of performance and responsibility set by
IMC. All IMC personnel are identified by uniform. All IMC personnel are required to
adhere to the IMC Substance Abuse Program and the IMC Safety Training Program
(provided upon request). All IMC personnel, upon hire, are reviewed by a Police
Background Check.
IMC employs Project Managers and Supervisors that are NADCA certified Air System
Cleaning Specialists and NADCA certified Ventilation System Mold Remediators.
- 14 -
Chuck Mongiello
Vice President
B.S. Business Administration, 1987
Cabrini College
Radnor, PA
Early Start
Since joining the family business in 1982, Chuck Mongiello Jr. has been responsible for training
and management, as well as supervision of multiple commercial building maintenance contracts
in excess of 1M square feet. In addition, Chuck has managed thousands of commercial and
industrial projects involving air duct cleaning, microbial remediation, floor and carpet care,
kitchen exhaust cleaning, pressure washing, and fire/water damage restoration.
Starting in his early teens, Chuck worked part time throughout the school year and during the
summer months supervising crews of workers performing all types of cleaning services. As a
result, he has acquired over 25 years of experience in janitorial maintenance, floor and carpet
care, and specialty cleaning.
Founder Trusted Chuck to Run Company
Our company founder trusted Chuck with running the day-to-day business from an early age, and
Chuck, in turn, trusts his management team to help him do what’s best for our company and our
customers.
In addition to his Business Administration degree, Chuck continues to expand his industry
knowledge by completing courses and training in multiple fields of discipline including Air Duct
Cleaning, Mold Remediation and Fire/Water Damage Restoration. He is certified by the National
Air Duct Cleaners Association (NADCA) as an Air Systems Cleaning Specialist, and certified as
a Restoration Technician of ASCR International. He is also certified by the Indoor Air Quality
Association (IAQA) as a Certified Mold Remediator.
Success Based on Quick Response and Solving Problems
“Be prepared, look ahead, and have a vision!” asserts Chuck. “It’s a 24/7 responsibility to
maintain our success,” which he attributes to our “quick response and the ability to continually
solve our customers’ problems.” Chuck gains satisfaction from running the day-to-day operations
and knowing our customers are in the capable hands of our expert technicians. In fact, he likes the
responsibility. “It keeps the blood flowing,” Chuck admits. While the company has evolved over
the years, he has always strived to provide a safe and secure environment for his employees.
With the little spare time he has, Chuck enjoys vacations in the Chesapeake area and watching
sporting events.
- 15 -
Matt Mongiello
Vice President
B.S. Business Administration, 1991
Drexel University
Philadelphia, PA
Master of Business Administration, 2003
West Chester University
West Chester, PA
Education
Education is a recurring theme in our Vice President of Sales’ life. As a child, his dad – our company
founder – was a social studies teacher, and Matt grew up reading history and sci-fi books. Matt would help
out with the family business after school and “managed floor cleaning crews comprised of people twice my
age”. Matt remembers, “my dad gave me a lot of responsibility at an early age and encouraged me to do
my best. It was never his way or else, he taught me to lead.”
Matt continues to broaden his education with many facets of the industry and has completed courses and
training in Asbestos Abatement, Lead-Based Paint Abatement, Indoor Air Quality, Building Performance
Monitoring, and Mechanical Air Duct Cleaning. Furthermore, he is certified by the National Air Duct
Cleaners Association (NADCA) as an Air Systems Cleaning Specialist, a Ventilation System Mold
Remediator, and a Certified Ventilation Inspector. He is also certified by the Indoor Air Quality
Association (IAQA) as a Certified Mold Remediator, and by the International Kitchen Exhaust Cleaning
Association (IKECA) as a Certified Exhaust Cleaning Specialist.
Face of the Company
Although Matt may be “the face of the company,” he admits his brother Chuck “makes it work. I like
building up the company. It is exciting to see it grow!” While his typical day is “on the road,” meeting
with customers and getting behind the scenes on various jobs, he spends a lot of time at the office working
on reports, estimates, and marketing the business.
Since joining IMC in 1986, Matt’s responsibilities have included marketing, sales, estimating and project
management. Since 1990, he has provided project estimating and management for thousands of air duct
cleaning, microbiological remediation and specialty cleaning projects throughout the Mid-Atlantic region.
Volunteers at International Association
In March 2003, Matt became an elected member of the Board of Directors at NADCA – The HVAC
Inspection, Maintenance and Restoration Association. He has served on its Executive Board as Treasurer
and Secretary, and currently serves as its 2nd Vice President. NADCA is an internationally recognized
association of approximately 1,000 contractors that set the standards and provide certification and training
for the HVAC cleaning industry.
Spending time with his wife and two young sons is important to Matt. Once avid sailors and international
travelers, he and his wife plan to experience these adventures again when their sons grow older.
- 16 -
PROJECT MANAGEMENT
IMC currently employs seven Supervisors certified by NADCA as Air System Cleaning
Specialists (ASCS), and also certified by NADCA as Ventilation System Mold
Remediators (VSMR). Inspection is key to any successful project, and IMC Supervisors
are trained to inspect and manage all aspects of the project.
- 17 -