PROMOTING CRITICAL THINKING IN CLINICAL SETTINGS “The fatal pedagogical error is to throw answers, like stones, at the heads of those who not yet asked the question”. Paul Tillich D – DISCOVER We’ve all heard the comments – “Why don’t these students/ new grads/ employees/ nurse colleagues/ managers etc. critically think? Nursing Education and Nursing Management literature has focused heavily on this concern since the early 80’s. Most nursing programs try hard to infuse critical thinking (CT) content into their curriculum. This is definitely indicated, since there is little assurance in the California Community College system, that all entering students come with CT skills. In fact, many do not and it is up to us to teach thinking and reflection skills along with everything else a novice nurse has to know. We would contend that the clinical setting is where students really learn to think. Nursing students learn to think, only if they are encouraged to think and rewarded for their progress. Some instructors discourage CT, by “thinking for the students”; putting words in their mouths; settling for memorized factoids rather than clinical inquiry; focusing on practicing manual skills (that could probably be better learned in a lab) rather than on clinical decision making in the clinical arena and role development. Many new instructors worry that they won’t be able to answer all their students questions. BUT, more should be concerned about listening well to their students and asking the kinds of questions that encourage CT. The EXPLORE section lists many Books and articles that the author has found useful in her exploration of the voluminous field of study in Critical Thinking, Metacognition and reflection. The newest nursing literature has been emphasizing how these skills improve clinical decision making and clinical judgment. This module attempts to give you a basic understanding of this huge field of inquiry and help you to help your students become better thinkers. LEARNING OUTCOMES Define and describe desirable CT attributes. Practice using Socratic questioning in order to improve CT skills Recognize opportunities to encourage CT among students in pre and post conferences. Use comments on care plans and written assignments that encourage CT. Apply improved CT skills to your own personal life and clinical practice Avoid answering students questions until they have applied CT skills. R- READ – So, how do you know a critical thinking nurse when you see one? Here is a definition of the Thinking Nurse, That I developed in 1994, after reading countless other definitions. DEFINTION OF THE THINKING NURSE A nurse who is a deliberative thinker is fair-minded, reflective (metacognitive), trustful of reason, sees patterns and contradictions, makes connections during their thinking that draws on all they know. Sees the big picture, recognizes many of the implications of possible decisions, and searches for creative solutions. Such a autonomous thinking nurse applies these competencies in making sound decisions and taking action in their personal and professionals lives. (M. Craig, 1994) Stop and THINK about yourself and the nurses that you work with. Does this definition describe you or any of your colleagues? Can you see that the clinical setting is where these skills can be developed and fostered? A large group of scholars in the “thinking” field came to agreement on the following description of the ideal critical thinker in the early 90’s. CRITICAL THINKING DISPOSITION The ideal critical thinker is habitually inquisitive, well-informed, trustful of reason, open-minded, flexible, fair-minded in evaluation, honest in facing personal biases, prudent in making judgments, willing to reconsider, clear about issues, orderly in complex matters, diligent in seeking relevant information, reasonable in the selection of criteria, focused in inquiry, and persistent in seeking results which are as precise as the subject and the circumstances of inquiry permit. (Delphi consensus definition) Again, reflect on yourself and your colleagues. Do they exhibit some of these dispositions? How can this be encouraged? Many people have become discouraged in their exploration of the Critical Thinking field because of the many different definitions and complex terminology. I have found that students can remember the following definition very well, and it helps them focus on CT. METACOGNITION THINKING about your THINKING, while you are THINKING, in order to improve the quality of your THINKING. My husband once described his frustration about a co-worker saying, “she is one of those people who just doesn’t THINK before she speaks.” Of course, that negative attribute is the last thing that we can tolerate in a nurse in the complex health care world of today. If you are “inquisitive” about this topic, I suggest that you go to the Foundation for Critical Thinking website listed in the EXPLORE section and order at least two of the Miniature Guides – Critical Thinking Concepts and Tools and The Art of Asking Essential Questions by Dr. Richard Paul and Dr. Linda Elder. Their Foundation is located at Sonoma State University and they are well known throughout the world for their clear tools that help educators teach people to become clear thinkers. At their Foundation workshops and courses there are always many nurse educators learning and contributing. NURSE AS THINKER K. Lynn Wiech’s article “Faculty for the Millennium: Changes needed to attract the emerging workforce into nursing”, describes nursing as a lifelong educational trajectory in which nursing is seen as a series of value-added steps.” Those steps are: Nurse as doer Skills acquisition Nurse as thinker Knowledge application Nurse as practitioner Autonomous knowledge application Nurse as researcher Knowledge generator Think about the percentage of your time as a clinical instructor, that is spent on the above four “steps”. If you are working with beginning students the focus is probably more on the Nurse as doer. But beginning RN students need to envision themselves as Nurse as thinker, practitioner and beginning researcher. Do the clinical evaluation tools that your program is using recognize the nurse as thinker and practitioner? If not, how might you recommend changing them? (Please note – you cannot change the tools on your own, but you can recommend changes to the faculty for future implementation. Most of the tools in use have been approved by the BRN as part of Program accreditation and must be consistently used throughout the program. The reason that it is so important for the tools to emphasize the importance of the nurse as thinker is that students, particularly ineffective thinking students, worry about what their evaluation form will reflect about them, more than whether you, their instructor encourages them to become better thinkers. Our GOAL in the clinical area is to help our students THINK like Nurses. Or better yet, to be Thinking Nurses. If half of your group comes to you as effective thinkers and the other half are ineffective in their thinking, your goal is to tip the balance for effective thinking. It’s certainly not all up to you but it should be the collective goal of the nursing program. ASKING ESSENTIAL QUESTIONS “The quality of our thinking is given in the quality of our questions.” (Paul & Elder) In addition to encouraging collective learning with your clinical groups the way you can help your students become thinking nurses or to think like nurses is through your questioning. Paul & Elder’s Miniature Guide to the Art of Asking Essential Questions is based on Critical Thinking Concepts and Socratic Principles. Most of us have heard about Socratic Questioning and hopefully have been the beneficiaries of it as students, family members and colleagues. Socrates (469-399 BC) was one of the primary classical Greek Philosophers. He left no writings himself, but his famous student Plato described his teaching method, now known as Socratic dialogue or dialectic. With this method, he drew forth knowledge from his students by pursuing a series of questions and examining the implications of their answers. Furthermore, according to the Concise Columbia Encyclopedia, Socrates equated virtue with the knowledge of one’s true self, holding that no one knowingly does wrong. You may have seen images of him conducting his Socratic dialogue sitting on one end of a log with his pupil. Paul and Elder say that the Socratic questioner deeply probes thinking. They say, that what the word “Socratic” adds to ordinary questioning “is systematicity, depth and keen interest in assessing the truth or plausibility of things”. I have always asked a lot of questions, as an inquisitive child, as a student, practitioner and instructor. But, I believe that I became a much better questioner after reading the Art of Asking Essential Questions and other similar books. Since we cannot begin to cover all that you will find in the 48 page booklet here, we encourage you to purchase an individual copy of this mini guide for $6.00 each, from www.criticalthinking.org On page 46, for example, they give examples of questions that use the fundamentals of Socratic questioning. Those fundamentals are: Seek to understand Recognize that any thought can exist fully only in a network of connected thoughts Treat all thoughts as in need of development Recognize that all questions presuppose prior questions. And all thinking presupposes prior thinking.” Can you see why this is such an important skill for all instructors but especially for clinical nursing instructors? On their website you can download their list of Universal Intellectual Standards and Valuable Intellectual Traits. Another tool that they provide, that I have used in evaluating written assignments, are two rubber stamps. One lets the instructor evaluate Intellectual Standards quantifiably for assignments; Clarity, precision, accuracy, relevance, depth, breath, and logic. The other stamp is used to help measure elements of thought – Purpose, question, data, conclusion, concept, assumptions, implications and point of view. “Nursing imbues the simplest acts with importance and instills a desire for the utmost skill and accuracy in their performance. Beyond all other drives (nursing) commands devoted service…a broad perspective,…rigorous analysis, close association with scientific findings, fine perceptions, and enduring tolerance born of understanding.” (Anne Goodrich 1915) E – EXPLORE Books Alfaro-LeFevre, Rosalinda (2003) Critical thinking and clinical judgment – A practical Approach. (3rd ed) Philadelphia; W.B. Saunders Brown,M.Neil and Keeley, Stuart. M. (1998) Asking the right questions: A guide to Critical Thinking (5th Ed.) Upper Saddle River, Prentice Hall Castillo, S (2003) Strategies, techniques & approaches to thinking. (2nd ed) Philadelphia. W.B. Saunders Craig, Margaret, (1996) “Critical thinking, cultural competence and caring” In Hamilton, Persis, Realities of contemporary nursing, Menlo Park, Addison-Wesley. De Bono, Edward (1999) Six Thinking Hats. Boston, Back Bay Books- Little Brown & Co. Elder, Linda & Paul, Richard (2002) The miniature guide to the art of asking essential questions , The Foundation of Critical Thinking. Elder, Linda & Paul, Richard (2001) Critical thinking tools for taking charge of your learning and your life, Upper Saddle River, Prentice Hall Elder, Linda & Paul, Richard (1999) , The miniature guide to critical thinking concepts and tools. The Foundation for Critical Thinking Fadiman, Anne (1997) The spirit catches you and you fall down, , New York, The Noonday Press Halpern, Diane F. (1996) Thought & knowledge – an introduction to critical thinking. (3rd ed.) Mahwah, NJ Laurence Erlbaum Assoc. Inc. Halpern, Diane F. (a996) Thinking critically about critical thinking. Mahwah, NJ. Laurence Erlbaum Assoc. Inc. Johnson, Betty & Webber, Pamela (2001) An introduction to theory and reasoning in Nursing, Philadelphia, Lippincott, Williams & Wilkins. Paul, Richard (1995) Critical Thinking- how to prepare students for a rapidly changing world, Foundation for Critical Thinking Rowles, C.J. & Brigham, C.(1998) “Strategies to promote critical thinking and active learning” (pp.247-274). In Billings, D.M. & Halstead J.A., Teaching in nursing: A Guide for faculty. Philadelphia: W.B. Saunders Schuster, Pamela McHugh (2002) Concept Mapping: A critical-thinking approach to Care Planning, Philadelphia, F.A. Davis Senge, Peter (1994) The fifth discipline: the art and practice of the learning organization, New York, Currency Doubleday Winningham, Maryl & Preusser, Barbara (2001) Critical thinking in Medical-Surgical Settings: A case study approach (2nd ed) St. Louis, Mosby JOURNAL ARTICLES Angel, Bonnie, Duffey, Margery, Belyea, Michael, (2000) “An evidence-based project for evaluating strategies to improve knowledge acquisition and critical thinking performance in Nursing students”, Journal of Nursing Education 39:5 Baker Charles (1996) Reflective Leaning: A teaching strategy for critical thinking”, Journal of Nursing Education, 35:1 Becker, Mary Kay & Neuwirth, Janet M. (2002) “Teaching strategy to maximize clinical experience with beginning nursing students”, Journal of Nursing Education , 41:2 Bowles, Kathleen, (2000), “The relationship of critical thinking skills and the clinicaljudgment skills of baccalaureate nursing students”, Journal of Nursing Education , 39:8 Callister, Lynn (1996) “Maternal interviews: a teaching strategy fostering critical thinking”, Journal of Nursing Education 35:1 Duchscher, Judy E. Boychuck, (2003) “Critical thinking: Perceptions of newly graduated female baccalaureate nurses”, Journal of Nursing Education 41:1 Elliott, Diane, “Promoting critical thinking in the classroom”, Nurse Educator 21:2 Iornside, P.M., (1999) “Thinking in nursing education,” Nursing and Health Care Perspectives, 20, 238-247. Maynard, Carleen A. (1996) “Relationship of critical thinking ability to professional nursing competence”, Journal of Nursing Education 35:1 Perciful, Eileen & Nester, Patricia (1996) “The effect of an innovative clinical teaching method on nursing student’s knowledge & critical thinking skills”, Journal of Nursing Education 35:1 Phillips, Debby (2000), “Language as constitutive: critical thinking for multicultural education and practice in the 21st century”, Journal of Nursing Education, 39:8 Scheffer, Barbara, & Rubenfeld M. Gaie, (2000) “A consensus statement on critical thinking in nursing”, Journal of Nursing Education, 39:8 Schumacher, Jill & Severson, Annette (1996) “ Building bridges for future practice: an innovative approach to foster critical thinking”, Journal of Nursing Education 35:1 Smith, Blenda & Johnson, Yvonne (2002) “Using structured clinical preparation to stimulate reflection and foster critical thinking”, Journal of Nursing Education 41:4 Tanner, Christine, (2000), “Critical thinking: Beyond Nursing Process,” Journal of Nursing Education, 39:8 Worrell, Pamela, (1996) “Metacognition: implications for instruction in nursing education”, Journal of Nursing Education 29:4 WEB SITES www.criticalthinking.org The Foundation for Critical Thinking at Sonoma State www.sjsu.edu/depts/itv Mission :critical is an interactive tutorial for CT www.kcnetro.cc.mo.us/longview/ctac/nursing www.calpress.com Miller & Malcolm article www.nursingnetwork.com/critthink1.htm www.chss.montclair.edu/lct/homepage.html Institute for critical thinking www.philosophy.unimelb.edu.au/reason/critical/ Australian web site www.cariboo.bc.ca./nursing/faculty/heaslip/ct.htm Article intended for students www.gc.maricopa.edu/nursing/aux1/269cpguidelines.doc The nursing process is the CT strategy used to formulate comprehensive plans. A- APPLY IDEAS THAT WORK! TRAITS OF EFFECTIVE AND INEFFECTIVE THINKERS I have shared the list below with hundreds of students to help them assess their own thinking traits. TRAITS OF AN TRAITS OF INEFFECTIVE EFFECTIVE THINKER . THINKERS Welcomes problematic situations Searches for certainty Uses active inquiry Is cognitively passive, accepting Is tolerant of ambiguity Is intolerant of ambiguity Is self-critical Searches for alternatives Is not self-critical Tends to be satisfied with first Attempts and is overconfident with initial ideas. Searches for & weighs Conflicting evidence. Ignores evidence that conflicts Is reflective Is impulsive Values rationality Values impulsivity Perceives thinking as helpful, Contributory Perceives thinking as confusing, cumbersome Perceives interdependencies Perceives either/or When discussing the chart with students it is easy to site examples relevant to nursing. When discussing it individually with students it is all to easy to point out specific examples of how they demonstrate effective or ineffective traits. When I first found this list, and started to modify it, I changed the original column headings from Traits of Good Thinkers and Traits of Bad Thinkers. You can probably figure out which student nurses are more willing to consider “ineffective traits” over “bad traits”. So much of the current literature talks about the incredible need for today’s nurses to be able to “deal with ambiguity”. When I read this, I think of all the students who become so exercised when it is necessary to change the date and time of a class or change a clinical assignment. You have probably seen this also with students and co-workers. IT certainly is not easy to change personality characteristics that are so grounded in certainty and inflexible, but that is part of the goal of teaching critical thinking. E=mc2 Since many of our students have to be convinced that “thinking is helpful and contributory” or even “vital” to their practice and that nursing rarely presents black & white or either/or situations, this familiar formula is a good visual learning device. Many of our students have found success in school by their ability to memorize factoids. When they start nursing they quickly learn that while helpful, memorizing is not enough to achieve success as a nurse. E Educational Benefits = m material Content Facts c2 Critical Thinking associated with the material, facts, content, concepts from all previous experience. THE BLIND MEN AND THE ELEPHANT Perhaps you read the story of the Blind Men and The Elephant as a child. John G. Saxe has adapted the story to a poem and few poems or stories better teach the vital concept of “point of view” and how it hampers CT. THE BLIND MEN AND THE ELEPHANT John G. Saxe It was six men of Indostan To learning much inclined Who went to see the elephant (Though all of them were blind), That each by observation Might satisfy his mind. The first approached the elephant And, happening to fall Against his broad and sturdy side, At once began to bawl, “God bless me! But the elephant IS very like a wall!” The second, feeling of the tusk Cried: “Ho! What have we here So very round and smooth and sharp? To me ‘tis mighty clear This wonder of an elephant Is very like a spear!” The third approached the animal, And, happening to take The squirming trunk within his hands, Thus boldly up and spake: “I see, quote he, “the elephant, Is very like a snake!” The fourth reached out his eager hand, And felt about the knee; “What most this wondrous beast is like IS mighty plain,” quoth he; “’Tis clear enough the elephant Is very like a tree.” The fifth, who chanced to touch the ear, Said: “E’en the blindest man Can tell what this resembles most. Deny the fact who can, This marvel of an elephant Is very like a fan!” The sixth no sooner had begun About the beast to grope, Than, seizing on the swinging tail That fell within his scope, “I see,” quote he, “the elephant Is very like a rope!” And so these men of Indostan Disputed loud and long, Each in his’ own opinion Exceeding stiff and strong. Though each was partly in the right, And all were in the wrong! So, oft in theologic wars The disputants, I ween, Rail on in utter ignorance Of what each other mean, And prate about an elephant Not one of them has seen! When discussing this poem with students, it is fun and enlightening to bring up recent clinical examples where there were differing perceptions of the same case situation. Since we all tend to look at reality through our own lens of past experience and cultural awareness, it is amazing that there are not more theologic wars in patient care situations. A book that best illustrates this situation in health care is titled, When the Spirit Catches You and you fall down, by Anne Fadiman. The story is about a Hmong child, her American health care providers and the collision of two cultures. Most of the story takes place in Merced, California, and in my opinion should be required reading for every nursing student. 6 Thinking Hats Edward de Bono’s best selling small book, entitled Six Thinking Hats was originally directed to business managers to help them improve their thinking. The germ of the idea came from the notion of a thinking cap. We’ve probably all heard the expression – you’ll have to put on your thinking cap. His idea is that we can more deliberatively think if we focus on six different elements of reasoning and thinking. For example, when wearing a white hat, one is encouraged to focus on facts and figures or to be an analytic thinker. If a student is asked to think with a real red hat or an imaginary red hat, he or she should be thinking about that which brings values to bear and also hunches and intuition. DeBono uses the image of a black hat (which I have adapted to a gold hat) to help students think about and express the negative consequences or implications. Naturally, there is another color hat, yellow, for thinking of the positive consequences or implications. I especially enjoy introducing and revisiting this strategy because of green hat thinking, which encourages creativity. The blue hat thinker is focusing on metacognition and attempts to direct or orchestrate the thinking of others. Becoming an excellent blue hat thinker, is a vital skill for nursing instructors. I have added a seventh hat to my bag of hats, which I call the multicultural hat, (which happens to be a lovely multicolored hat from Turkestan), and it encourages thinkers to examine their biases, prejudices and assumptions. For many years we have introduced students to these ideas at the beginning of the program and then we reinforce them in lectures, lab and clinical. For example, in post conference, an instructor might say, “Wow, I feel like everyone is looking at this situation with their red hats on, lets break up into groups to examine the situation from a white hat perspective and a gold hat perspective and a yellow hat perspective etc. From these experiences, students quickly demonstrate the ability to examine situations from different perspectives, and points of view, so that they can come to separate emotion from logic, creativity from information and negative and positive consequences, and so on. A major skill of an effective thinker is to be able to break down a situation or problem into pieces that can be examined thoughtfully. When I was first introduced to DeBono and his ideas, he was lecturing to hundreds of Critical Thinking Conference attendees at M.I.T. To be certain that we learned how to apply these ideas he had us divide into many small groups of about ten, and we were all assigned different color hats (colored paper). The issue that we all discussed was a proposal to end world hunger involving the UN and surplus foods available in the U.S. I was amazed at how many different perspectives and ideas were clarified in this process. In addition to being very impressed with the six hats idea, I gained added respect for “collective learning”. COLLECTIVE LEARNING One of the most common ineffective thinking traits is “Tends to be satisfied with first attempts and is over confident with initial ideas”. This “rush to judgment” or “fixation”, as it is referred to in the medical community is notorious for so many of the tragic mistakes that are made in the so-called health care system. Peter Senge, another guru in the CT field, points out in the Fifth Dimension and other writings that Collective Learning is not only possible, but vital to realize the potentials of human intelligence. His books are also directed to the business community, but are most relevant to clinical instruction in Nursing. The sacred post-conference, which has played a critical part in the socialization of nurses for years, is the perfect setting for collective learning. In this small group environment students need to learn to welcome problematic situations and use active inquiry etc. Senge says, “through dialogue people can help each other to become aware of the incoherence in each other’s thoughts, and in this way the collective thought becomes more and more coherent.” He encourages is to suspend assumptions – and to become aware of them and hold them up for evaluation. He encourages us to see each other as colleagues who don’t need to agree or share the same point of view, but listen and learn, from colleagues with different views. Part of his vision for such dialog, or collective learning, is “If I can look out through your view and you through mine, we will each see something we might not have seen alone.” This is what he calls, “a larger pool of meaning”, assessable to a group. The rich diversity of experience and opinion that our students bring to our clinical groups in an ideal arena for such leaning. Many of us learned the advantages of such collective learning in our post-conference groups and carry it with is in report, committee work, at home or in faculty meetings. COLLABORATION with others presents new perspectives (points of view), ideas and options that individuals themselves might not and usually don’t reach on their own. ASS umptions Assumptions based on experience can be the greatest asset when they are correct, but the greatest hindrance when they are false. CARTOONSOne of the many things I observed among the CT gurus is that most of them use cartoons and illustrations to get their ideas across. Of course they help our visual learners grasp concepts and tend to be remembered by students. In the cartoon that follows, picture the small child as a beginning first year student looking at his or her instructor for support in the frightening “Sea” of the hospital environment. Someone said that a nursing student learns as many new words in their first year of nursing school as they would if they were taking a German class. How many times do we clarify that our students interpret our words as we intend them? The “teacher” here could be one of us who is intent on “force feeding factoids” rather than encouraging CT. Calvin and Hobbes : Reflective journals and written assignments are tools that help us evaluate a students thinking (or lack of it). Father and Son: Parents do the most to instill effective or ineffective thinking traits. Find your own cartoons that you can pass around to your students to encourage THINKING. Better yet, encourage your students to bring them in to the collective learning group. M- MEASURE 1) Which teaching action (behavior) discourages the acquisition of CT for learners? a. Asking students questions b. Referring students to the answers in the textbook c. Requiring through preparation d. *Answering student questions before or when they are asked. 2) The term for thinking about your thinking, while you are thinking” is: a. Critical Thinking b. *Metacognition c. Metageneration d. Critical Analysis 3). The Critical Thinking guru who writes the most about “Collective learning” is a. Richard Paul b. *Peter Senge c. Edward de Bono d. Linda Elder 4). Which of the following aspects of educating nurses relies least on Critical Thinking? a. *Skills acquisition b. Knowledge application c. Autonomous knowledge application d. Knowledge generation 5) Collective learning techniques fit best in: a. lecture courses b. clinical practice c. *post-conference d. lab courses 6) Dialectic questioning originated from: a. Richard Paul b. *Socrates c. Plato d. DeBono 7) Cartoons can help illustrate critical thinking by: a. *visual learners recognize important concepts b. keep the students laughing c. diagramming important ideas d. poor readers can sometimes understand them 8) De Bono’s Six thinking hats ideas: a. help students memorize facts b. help students keep strait thinking concepts c. *help students focus on different elements of reasoning d. help students remember to think