COMMUNITY PROGRAMS SECTION: CULTURE STATEMENT
The Community Programs Section is located in the Road Safety Directorate, which is
committed to the Public Service Code of Ethics, and to DTEI’s corporate values. The
Directorate has also identified some specific values to guide the actions and
behaviours of its people, which include:
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Focussing on the wellbeing of the community
Taking responsibility for measurable and sustained outcomes
Committing to respectful and meaningful relationships, and partnerships
with others
Creating a climate for change in road safety
Delivering on our commitments
Trust and integrity in all that we do.
The Community Programs Section has further identified the ‘repetitive interactions’,
‘totems’ and decision making model required to shape its particular desired culture.
REPETITIVE INTERACTIONS – OUR BEHAVIOURS
People who work in the Community Programs Section are expected to:
 demonstrate respect for each other by modelling professional work practices
such as being timely, organised and well-prepared
 share professional and where appropriate, personal experiences and
knowledge through effective work-related conversations
 be friendly and polite, and use integrity and sensitivity when dealing with each
other and with people external to the section
 welcome respectful challenges to ideas and the status quo, individually and in
group situations, in order to reach better outcomes
 be flexible and adaptable, assist each other and ask for help when needed
 share and celebrate professional and personal successes
 actively listen, reflect, observe and learn as part of work practices
 participate in the Section’s traditions e.g. morning teas.
TOTEMS – THE THINGS WE WILL BE KNOWN FOR
1. The Community Programs Section:
 has a reputation for being professional and innovative in its approach and
produces high quality programs based on leading practice applicable to all
South Australians
 uses sound processes to collaborate, to make decisions and to define goals,
roles and responsibilities for individuals, work groups and the Section
 recognises that sound internal and external relationships are vital to its
success and therefore puts effort into developing and maintaining them
 is an enjoyable and rewarding place to work, attracts quality individuals with
diverse skill sets who are well matched to their job roles, and has healthy
employee retention rates
 puts high value on continuous improvement and ongoing learning for
individuals, groups, projects and programs
 promotes effective communication, with team members expected to raise
issues (at their own discretion) and resolve them constructively
 shows cultural respect, in particular for the cultures of Aboriginal people in
business operations, decision-making and service delivery
 demonstrates its interest in safer, greener and more active travel
 understands and can articulate the principles and importance of behaviour
change in fulfilling the role of improving the wellbeing of South Australians.
DECISION MAKING
Where possible and appropriate, explicit consensus is our preferred decision making
model. When consensus cannot be achieved in a reasonable timeframe using
inclusive processes, the Section Manager or relevant Coordinator / Team Leader will
consult with staff and decide.