New Delhi Municipal Council Civil Engineering REQUEST FOR PROPOSAL FOR DESIGNING, PROVIDING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND MECHANIZED HOUSEKEEPING & MAINTAINENCE OF PUBLIC PLAZA, PUBLIC CORRIDOR, PARKING AREA, PLANTER, FOOTPATH, SUBWAY AND TOILET CONNAUGHT PLACE ON DBOT BASIS Issued by Executive Engineer, (Connaught Place) New Delhi Municipal Council New Delhi Tel: 011-__________________; Fax: 011- ______________________; Email: eecp.ndmc@gmail.com -1- IN Disclaimer The information contained in this Request for Proposal document ("RFP") or subsequently provided to Bidder(s), whether verbally or in documentary or in any other form, by or on behalf of New Delhi Municipal Council (hereafter referred to as "NDMC") or any of their employees or advisors, is provided to the Bidder(s) on the terms and conditions set out in this RFP document and all other terms and conditions subject to which such information is provided. This RFP document is intended to be and is hereby issued only to the pre-qualified Bidders. This RFP is not an agreement and is neither an offer nor invitation by the NDMC to the prospective Bidders or to any other person. The purpose of this RFP document is to provide the Bidder(s) with information to assist the formulation of their Proposals. This RFP document does not purport to contain all the information each Bidder may require. This RFP document may not be appropriate for all persons, and it is not possible for the NDMC, their employees or advisors to consider the investment objectives, financial situation and particular needs of each Bidder who reads or uses this RFP document. Each Bidder should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP document and where necessary obtain independent advice from appropriate sources. The NDMC, their employees and advisors make no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of the RFP document. The NDMC may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP document. -2- Contents of RFP Part I Instructions to Bidders -3- TABLE OF CONTENTS Section No. Contents 1 Introduction 2 Instruction to Bidders 3 Criteria for Evaluation 4 Schedule of Bidding Process 5 Operation & Maintenance Schedule Appendices A Format for Covering Letter cum Project/s Undertaking B Format for Power of Attorney for signing of Proposal C Format for Anti-Collusion Certificate D Format for Bank Guarantee for Bid Security E Format for Technical Proposal F Financial Bid F1 Format for Financial Bid F2 Financial Bid Estimation F3 General and Financial Information H-1 List of Toilets and Subways H Layout Plan for the ‘Project Area’ and location of existing Public Conveniences & Subway in Connaught Place area. -4- Page No. Introduction 1.1 Section One Background Connaught Place area is one of the largest financial, commercial and business centers in Delhi. It is often abbreviated as CP, is the headquarters of several Indian firms. Its surrounding occupy a place of pride amongst the heritage structures of the city. It was developed as a showpiece of Lutyens' Delhi featuring a Central Business District. Connaught Place's Georgian architecture is modeled after the Royal Crescent in Bath, England and is today one of the most iconic buildings in the city. The city residents relate to this area in one and many ways. Along with its architectural significance it has a lot of emotional and cultural significance as well. CP has been the crown jewel for capital state of Delhi and a showcase of India to the world. The Connaught Place, heritage and surrounding area is to be preserved. Time and a lot of resources have been deployed towards the preservation, up gradation of this landmark area and uplifting of the Connaught Place area. The construction of an underground service corridor is completed and all the essential services such as electricity, water, communication, fire fighting etc for this area are being provided in this service corridor and dedicated utility trenches are provided to avoid in future road cutting for these services. Developments works are at advance stage. At the same time, it is planned to implement a regular mechanized cleaning, maintenance and security program along with the provision of world class Street Furniture, services for the benefit of the general public and for enhancement of the aesthetics. This plan is proposed to be implemented on DBOT basis. The existing facilities have to be upgraded at par with the global standards whilst retaining the heritage of Connaught Place. The best avenues require, the best formats and services. Globally reputed designers shall be involved in designing of Street Furniture in the best avenues of the world. It is important to ensure that the street furniture designs should complement their surroundings in order to conserve the heritage of these avenues. -5- Designing, Providing, Installation & Maintenance of Street Furniture – Symbol of City Development Aesthetically designed and superior quality of Street Furniture are for the benefit and convenience of the citizens and are seen as a symbol of good governance. Street furniture such as public utilities, urinals, direction signages, block markers, information panels, litter bins, benches etc have to be provided. This will enhance the overall aesthetics of CP along with enhancing the experience for the citizens, tourists alike and to make area vibrant. Maintenance & regular cleaning is the biggest challenge to ensure proper upkeep and longevity of the services implemented in CP, in absence of which even the best of the facilities fall to decay and deterioration resulting in loss of the resources employed for development of the same. It is essential to conserve the extensive development made for the general public, tourist etc. to wards up gradation of this infrastructure and to keep the combined pace of upliftment & maintenance. It requires a lot of capex investment along with regular cleaning & maintenance which itself is a labour, time & resource intensive activity. In order to ensure sustainability, the PPP model is being adapted for the proposed project. 1.1.1 The intent of the project is to design, provide and installation of semipermanent comprehensive modular street furniture to suit with the Connaught Place environment such as Multi-purpose Columns, Public Toilets, litterbins, Information panels, Benches, Free Standing Panels, Block markers, label board and Mechanized Housekeeping, Operation & Maintenance of these street furniture alongwith the existing street furniture such as Parking Area, Public Plaza, Planter, Public Corridor, Footpath, Public Toilet at Central Park, Middle Circle and Outer Circle, Subway at Outer Circle in Connaught Place in the ‘project area’ as Inner Circle, Outer Circle, Middle Circle, Seven Radial Roads, Radial Road 1-A (between Palika Bazar & Palika Parking) and area in front of Regal Complex towards Sansad Marg and BKS Marg, area in front of P-Block Complex towards BKS Marg and SBS Marg upto the edge of buildings and its precinct area upto the 80 meter from Outer edge of Outer Circle on all the concentric roads to Connaught Place, excluding the Central Park and Palika Green area ( area above the Palika parking and Palika Bazar). All the aforesaid street furniture including the Parking Area, Public Plaza, Planter, Public Corridor, Footpath, public toilets at Central Park, middle circle and outer circle, subways at Outer -6- Circle in Connaught Place shall be covered as a part of the ‘Project area’, but not limited to specified ones for a concession period of 15 years, on Design, Built, Operate & Transfer (DBOT) basis in accordance with terms and conditions provided in this Request for Proposals (RFP) (hereafter referred to as the “Project” as the context may require or admit). 1.1.2 The list and locations of the existing Public Conveniences & Subways in Connaught Place area which form part of this RFP for mechanised housekeeping Maintenance, Security and operations are given in Appendix ‘H1’ and Appendix ‘H’ respectively. 1.1.3 New Delhi Municipal Council (hereafter referred to as the ‘NDMC’ as the context may require or admit), has been entrusted for issuing the Request for Proposals (RFP) to the applicants and to enter into Concession Agreement with the selected bidder. 1.1.4 In pursuance of the above, NDMC is issuing this Request for Proposals (RFP) document to the applicants consequent to the outcome of the RFP process, individually enter into Concession Agreement with successful bidder for implementation of the Project. 1.1.5 PROJECT AREA New Delhi Municipal Council has identified the ‘Project Area’ in Connaught Place as Inner Circle, Outer Circle, Middle Circle, Seven Radial Roads, Radial Road 1- A (between Palika Bazar & Palika Parking) and area in front of Regal Complex towards Sansad Marg and BKS Marg, area in front of PBlock Complex towards BKS Marg and SBS Marg upto the edge of buildings and its precinct area as shown in the plan at Annexure ‘A’ excluding the Central Park and Palika Green area ( area above the Palika parking and Palika Bazar). Footpath outside Central Park, Parking Area, Public Plaza, Planters, Public Corridors, Footpath, public toilets at Central Park, middle circle and outer circle, subways at Outer Circle in Connaught Place are also to be covered as a part of the ‘Project area’. One existing toilet at Panchkuian Road and one Garbage Station at Junction of Sansad Marg are excluded since these are already maintained by the existing concessionaire. -7- 1.1.6 The location of ‘Project Area’ is shown in Appendix ‘H’ and further enunciated below:a) Inner Circle:- Right of way of Inner Circle Road from footpath around Central Park to building line of inner blocks (A, B, C, D, E & F Blocks) and public corridor of these blocks, public plazas, footpath, parking area etc. b) Middle Circle:- Right of way of Middle Circle Road in Connaught Place between building line to building line including both side footpath and existing toilets, fire escape structure for service corridor etc. c) Outer Circle:- Complete Right of Way of Outer Circle road in Connaught Place and existing public conveniences, subways, public corridor, parking at inner side of Outer Circle and Regal Building Complex and P block complex. d) Radial Roads:- Complete Right of Way of all seven radial roads (RR- 1, RR-2, RR-3, RR-4, RR-5, RR-6 & RR-7) and Radial Road-1A, public corridor at both side in the respective blocks etc., Parking area, Public Plazas, Footpath etc. e) The Central Park and Palika Green area (area above the Palika Bazar and Palika Parking) are not included in the project area. 1.1.7 Street furnitures for Project Area For the Project, the standards and specifications for proposed street furniture and existing street furniture shall be as per Appendix ‘E’ and the street furniture for the Project is defined as below, but not limited to the following one:(a) The Proposed Street Furniture such as Multi-Purpose booths/ Block marker/ Columns, Information panels, Free Standing Panels’, Flag Poles, Benches, Dust Bins, Spit Toons are to be designed by bidder after considering the specifications given in Appendix ‘E’ for the suitable locations in ‘Project’. (b) The existing Street Furniture for the Project are as given below:-8- (i) Parking Area:Parking Area is made of stone flooring/ VDC (Vaccum Dewatering Concrete)/ Interlocking tiles at Inner Circle in front of A, B, C, D, E & F Blocks, at Radial Roads and at Outer Circle in front of G, H, K, L, M, N & P Blocks. The side channels, toe walls of planters and parking area shall also be the part of Parking Area for cleaning & maintainence purpose. (ii) Public Plaza:Public Plazas is the area made of Granite stone flooring/ Sand Stone flooring/ VDC (Vaccum Dewatering Concrete)/ Interlocking Tiles in front of colonnade of all blocks on three sides upto the planters wall/ kerb stone/ Toe wall, including Toe wall, benche of granite stone, litterbin, granite stool etc. provided at public area in front of the blocks at Inner Circle, Radial Roads and Outer Circles. (iii) Public Corridors:The public corridor is covered Corridor in front of shops and upto the colonnade of A, B, C, D, E, F, G, H, K, L, M, N Block, Regal Building and P Block including the colonnades/ columns, arches, cornice, ceiling of corridor etc. The flooring of corridor is made of Kota Stone/ granite stone/ sand stone, marble etc. (iv) Planter:The planter in the ‘Project’ is existed between footpath and parking, between public plaza and parking and at the road side in Inner Circle, Radial Roads and Outer Circle including toe walls made of granite stone/ granite stone cladding on wall/ brick masonry wall with cement plaster etc. The planter around the trees in ‘Project Area’ are also the part of planter area in Connaught Place at Inner Circle, Radial roads and Outer Circle -9- (v) Footpath:Footpath is existed at both side of Inner Circle and on radial roads finished with granite stone flooring/ sand stone flooring and granite stone, kerb stone. Footpath at Middle Circle made of sand stone and cement concrete kerb stone is also the part of footpath to be maintained in project including the granite stone finished vent shafts and fire escape staircase at Middle Circle. (vi) Toilet:Seven Toilets in Outer Circle, Nine Toilets in Middle Circle and four Toilets in Central Park in project area are existed and finished with granite stone flooring and wall cladding and having C.P. bathroom fittings, glazed ceramic sanitary fittings, PVC Water Tank, properly lighted, exhaust fan, Paneled aluminum doors and window, ventilators etc. (vii) Subway:Seven subways are existed in Outer Circle, finished with granite stone flooring & wall cladding, properly lighted, shutter doors, sump well with submersible pump, exhaust fan for ventilation etc. In subway ramps and escalators are also provided as per the details given below:S.No Subway at Provision of stair, ramp and escalator 1 Sansad Marg Stair Case Only 2 BKS Marg Stair Case Only 3 Super Bazar Staircase and four escalators 4 K G Marg 5 Janpath Staircase and six escalators 6 ECE House N Block Staircase and four escalators 7 Staircase, four escalators and two ramps Gopal Dass Building M Block Staircase and four escalators 1.1.8 Terms used in this RFP document which have not been defined herein, shall have the meaning ascribed thereto in the Concession Agreement. - 10 - 1.1.9 Mechanized Housekeeping, Operation, Maintenance & Security of public toilet and subway shall be as per the program given in O&M schedule and Appendix E, including the following ones. Damaged fixtures/ structure if any of the Street Furniture are required, are to be repaired within 24 hrs or replaced within 48 hrs. a) Water supply: The Concessionaire shall ensure availability at all times of adequate water for general cleanliness of the public Conveniences and for the use of public visiting these public conveniences. The supply shall be provided by NDMC within 10 meters to the premises and further laying of water line/ connection/ payment of usage charges shall be the responsibility of the concessionaire. b) Electricity supply: The Concessionaire shall ensure adequate electricity supply for proper lighting for the Street Furniture, Toilet and Subway. The supply shall be provided by NDMC within 10 meters to the street furniture and further laying of electric cables / connection / payment of usage charges shall be the responsibility of the concessionaire. c) Sewage Connections: The NDMC shall cater for the Sewage connection for the public conveniences free of cost. d) Landscaping: The concessionaire shall put plants in and around each Public Convenience where space is available and in the planters made in CP as per the approval of the NDMC and shall maintain the same in good condition at all times. e) Waste Disposal: The Concessionaire shall install litterbins as suitable/ specified space such as near the Public Conveniences, Public Corridor, Subways, Public plaza and the disposal of the collected waste upto the garbage station/ trolley shall be the responsibility of the Concessionaire. f) Safety & Security: The safety and security round the clock of all the proposed and existing Street Furniture, Toilet and Subway rest with the Concessionaire. g) The list of Existing Public Conveniences and Subway are given in Appendix ‘H1’. - 11 - h) The Concessionaire have to operate and maintain the proposed street furniture as per O&M schedule and Appendix ‘E’ in addition to the existing public convenience, subway etc., in accordance with the scope of work as defined herein for the project. i) The concessionaire shall arrange its own water requirement for cleaning & horticulture purpose till the same are made available by NDMC. 1.1.10 SCOPE OF THE WORK The project scope would include the following major activities; but not limited to the specified ones. DESIGNING, PROVIDING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND MECHANIZED HOUSEKEEPING & MAINTAINENCE OF PUBLIC PLAZA, PUBLIC CORRIDOR, PARKING AREA, PLANTERS, FOOTPATHS, SUBWAYS AND TOILETS IN CONNAUGHT PLACE ON DBOT BASIS a) To design, construct/ provide Street Furniture with services attached with or without them, as non-advertising furniture & advertising furniture. b) Mechanized Housekeeping, Operation & maintenance of all the Street Furniture including the existing ones as parking area, planter, Public Plaza, Public Corridor, Footpath etc in Project area. c) Mechanized Housekeeping, Operation, Maintenance & Security of existing Public Conveniences and Subways in Project area and deploying dedicated personnel & supervision, and to ensure availability of basic requirements such as water, electricity, drainage, sewage, waste removal etc. d) Mechanized Housekeeping, Operation & Maintainence work consist mainly the following activities and as defined herein: i. Dry Dusting and pressure washing of wall, columns, arches and ceiling of corridor. ii. Vaccum Sweeping and pressure washing of all type of flooring/ pucca area, cleaning of drains/ channels and drainage sumps. - 12 - iii. Wet and Dry Mopping, cleaning, buffering and scrubbing of all type of floors. iv. Mechanised Cleaning and scrubbing of staircase and Escalators in subways. v. Steam cleaning of all toilet, cleaning of WC’s / Washbasins/ Urinals/ Toilets fittings. Cleaning of mirrors to keep them dry and stain free. 1.2 Brief Description of Bidding Process 1.2.1a) NDMC, as a part of the of the Bidding Process comprising Request for Proposals (RFP), now invites detailed proposals (hereinafter referred to as "Proposal") from the Bidders for the Project. As a part of the Proposal submissions, the Bidders are required to submit their Technical Bids and the Financial Bids in accordance with this RFP with a special emphasis on its mechanized housekeeping, maintenance and operations of the street furniture in the project area as Inner Circle, Outer Circle, Middle Circle, Seven Radial Roads, Radial Road 1- A (between Palika Bazar & Palika Parking) and area in front of Regal Complex towards Sansad Marg and BKS Marg, area in front of P-Block Complex towards BKS Marg and SBS Marg upto the edge of buildings and its precinct area as shown in the plan at Annexure ‘A’ excluding the Central Park and Palika Green area ( area above the Palika parking and Palika Bazar). Parking Area, Public Plaza, Planters, Public Corridors, Footpath, existing street furniture like benches, public toilets at Central Park, middle circle and outer circle, subways at Outer Circle in Connaught Place are also to be covered as a part of the ‘Project area’. b) The bidder ; means the individual, proprietor firm, firm in partnership, limited company private or public or corporation, joint venture is not allowed. c) The proposals would be evaluated on the basis of the evaluation criteria set out in section 3 of this RFP document (eligibility criteria) in order to identify the successful bidder for the project (successful bidder). The - 13 - successful bidder would then have to enter into a concession agreement with NDMC for the project, and perform its obligations as stipulated therein in respect of the project for Designing, Providing, Installation and Maintenance of street furniture and Mechanized housekeeping & maintenance of public plaza, public corridor, parking area, planter, footpath, subway and toilet in Connaught place on DBOT basis. 1.3 ADDITIONAL CONDITIONS 1.3.1 The bidder shall acquaint himself with the proposed site of work, its approach roads, working space available before submitting the bid. 1.3.2 The bidder shall take all necessary precautions to prevent any nuisance or inconvenience to the owners, tenants or occupiers of adjacent properties and to the public in general and to prevent any damage to such properties and any pollution of smoke, streams and waterways. He shall make good at his cost and to the satisfaction of the NDMC, any damage to roads, paths, or public or private property whatsoever caused thereon by the bidder. All waste or superfluous material shall be carried away by the bidder without any reservation entirely to the satisfaction of the NDMC. 1.3.3 Utmost care shall be taken to keep the noise level to the barest minimum so that no disturbance as far as possible is caused to the occupants/users in the area. 1.3.4 In the event of any restrictions being imposed by the Security agencies, NDMC, Traffic or any other authority in the working area or movement of concessionaire shall strictly follow such restrictions and nothing shall be excused from doing the stipulated work on this account. The loss of time on this account, if any, shall have to be made by generating additional resources etc. other restrictions are given as under:a) The movement of trucks and vehicles shall be regulated in accordance with rules and Regulations as approved by competent authority. - 14 - b) The concessionaire shall inform in advance, the truck registration numbers, ownerships of the trucks, names and address of the drivers for necessary action by the security agency. c) Labour huts/stay of workmen will not be allowed at project area and in NDMC area.. d) Names and address of laborers/staff etc. Working at site shall be furnished to NDMC in advance. e) The laborers/staff should not be changed too frequently once the verification of the character and antecedents is done. f) Uniform: The Concessionaire shall provide two Pairs of Uniforms (Winter and Summer) to his workers while on duty. The workers shall always be in uniform. Workers and Supervisors must wear neat and clean ironed uniform (including proper name badges). g) After verification of antecedents of workers, identification badges will be issued to them by the concessionaire. The cost of badges and uniforms etc would be borne by the concessionaire. Workers shall wear Identity Card and Uniform while on duty. h) The concessionaire shall be responsible for behavior and conduct of his laborers. No labourer with doubtful integrity or having a bad record shall be engaged by the concessionaire. i) The workers of the concessionaire should strictly observe code of conduct and manner befitting security. If any employee of the concessionaire fails to absolve proper conduct, the concessionaire shall be liable to remove him from deployment, immediately in receipt of the instructions of the NDMC. j) The concessionaire shall be responsible for the conduct and behavior of its workers employed for the work. k) The NDMC shall have the right, to have any person removed who is considered unacceptable due to the reasons of security, efficiency, etc. Similarly concessionaire reserves the right to change the staff as per their requirement. l) The NDMC shall not be responsible for any compensation, which may be required to be paid to the worker(s) of the tenderer consequent upon any injury/ mishap. - 15 - 1.3.5 The bidder shall visit the site and examine the availability of space in detail for execution of the work and deployment of machinery. The concessioner has to ensure that the general public/ tourist are not hindered in any manner while operate and maintain the project. 1.3.6 If for any reason, any area in whole or part of work is not available for work, the agreed execution schedule shall be suitably modified. However, under no circumstances the concessionaire shall be entitled to any relaxation, whatsoever, on this ground & he shall re-organize his resources to suit the revised schedule. The contractor shall abide by and comply with all the relevant laws and statutory requirements like Minimum Wages Act, Payment of Wages Act, Contract Labour (Regulation & Abolition) Act, 1970, EPF Act etc. with regard to the personnel engaged by him for providing the services in question. 1.3.7 The mechanized Housekeeping work for the project is required in Public Place in Connaught Place area as define herein which is a sensitive and high footfall/ crowded area. The concessionaire shall follow the security and safety requirements in his day-to-day work as per site condition. 1.3.8 The detailed technical proposal for Mechanized housekeeping for the project alongwith the details of machines & chemicals to be used (with specified brands & makes) and frequency of various cleaning operations required to be carried out or defined herein shall be adhered. 1.3.9 The concessionaire shall have to clean the street furniture/ project area atleast as per minimum frequencies mentioned herein. However, the cleaning shall have to be done more frequently if required for proper housekeeping upon the instructions of the NDMC. 1.3.10 It must be borne in mind that some activities need to be started early in the morning and completed well before the opening of the subways/ shops/ market. Similarly some other activities can be done only before or after the to avoid inconvenience to the users/ public. - 16 - 1.3.11 The work shall be carried out on all days including Sundays & Holidays. During festival seasons, the frequency of cleaning will be more and more staff is required to be deputed for housekeeping, so that the public area remains clean at all times. 1.3.12 The concessionaire shall submit daily housekeeping plan well in advance so as to help the NDMC officers to monitor and check that the housekeeping work is being done according to the O&M schedule mentioned herein, otherwise penalties will be imposed on daily basis. 1.3.13 The department shall provide space for storage of machines, material and chemicals as per availability for which no rentals for space will be recoverable. 1.3.14 The existing public plazas, planters, corridors, subways, toilets have very costly and intricate finishing on walls, ceiling and floors etc. The concessioner shall make necessary arrangements at his own cost to prevent any damages to existing work due to any of his activities and shall make good the same at his own risk and cost. The decision of NDMC regarding cause and cost of damage shall be final. In case the concessioner fails to make good the damage to the entire satisfaction of NDMC, it shall be done at his risk and cost by the NDMC with effective current market rate, as decided by NDMC, deemed to be reimbursed by the concessionaire within 30 days of intimation. 1.3.15 All materials, T & P shall be arranged by the concessionaire. 1.3.16 Materials and chemicals required shall have to be brought by the concessionaire in advance for each month at his own cost. It may be noted that the material and chemicals required shall have to be brought at site store and shall be verified by NDMC. 1.3.17 The sweeping, cleaning, scrubbing, vacuum cleaning, buffing etc. shall carry out by Machines. However, in exceptional cases where cleaning is not possible with machines, manual cleaning will be permitted with the specific approval of NDMC. - 17 - 1.3.18 NDMC will provide metered electricity and treated water free of charges (treated water only) for housekeeping work only excluding the water required for toilets. The concessionaire shall arrange at his own cost the necessary electrical & water supply fittings, flexible pipe etc. for taking electricity and water from electric points and water taps provided in the Project area. 1.3.19 All the material / chemicals / consumables brought at site shall be protected suitably, duly wrapped / packed and stored so as to avoid any damage during loading / transportation / unloading & handling due to weather conditions etc. at any stage. 1.3.20 Materials and chemicals of approved quality as mentioned herein from M/s ECO Lab and/or M/s Johnson Diversey or equivalent with the approval of NDMC shall be used. In case any material/chemical required to be used is not marketed by M/s ECO Lab or M/s Johnson Diversey their equivalent material of as approved by NDMC shall be used. The consumption of material/chemicals shall be regulated as per manufacturer’s specifications. 1.3.21 Machinery/equipment of Nilfisk/Taski/equivalent make are preferably to be used. Machines procured by agency are the property of the concessioner and will be maintained by concessioner at his own cost. 1.3.22 The concessionaire should deploy minimum number of machines and laboures as per details in O&M schedule. In case of any short fall on a particular day, the necessary action will be taken as specified in penalties clause. 1.3.23 Machines/equipments brought by the contractor should always be in working conditions. For any break down, some standby Machines/equipments shall be arranged at site. 1.3.24 The running and maintenance charges of machines i.e. cost of fuel, battery, lubricants, replacement of parts etc. shall be borne by the concessionaire. 1.3.25 During the festival, special occasion/ events in project area, the concessionaire has to ensure that workers and supervisory staff as per requirement. The frequency of cleaning will be more and more staff is - 18 - required to be deputed for house-keeping, so that the public area remains clean at all times. 1.3.26 All machines provided by concessionaire shall be exclusively for use in Project Area, Connaught Place. 1.4 RFP Documents 1.4.1 The RFP document can be obtained by the Bidders for Rs 5000 (Rupees Five Thousand only) via Demand Draft drawn in favour of Secretary NDMC New Delhi payable at Delhi from NDMC office at the address given below or can be downloaded from the NDMC or GNCTD website. For download RFP document the bidder will deposit DD for Rs.5,000/- alongwith the bid in separate sealed envelop. Executive Engineer (Connaught Place), Address: Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg, New Delhi Email: eecp.ndmc@gmail.com Ph. No.: 011-41501353-60, Extn. No.3450 1.4.2 All subsequent notifications, changes and amendments will be communicated by NDMC to the Bidders at their registered address and email. - 19 - Instructions to Bidders Section Two A. General 2.1 Number of Proposals Each Bidder shall submit only one (1) Proposal in respect of the project in response to this RFP. Any Bidder, who submits more than one Proposal in respect of the Project, will be disqualified for this project. 2.2 Proposal Preparation Cost The Bidder shall be responsible and shall pay for all of the costs associated with the preparation of its Proposal and its participation in the bidding process. NDMC shall not be responsible or in any manner be liable for such costs, regardless of the conduct or outcome of the bidding process. 2.3 Project Inspections and Visit to the Site And related costs to the project 2.3.1 Bidders may carry out Project Site visits/ inspections at their cost. 2.3.2 It is desirable that each Bidder submits its Proposal after visiting the site and ascertaining for itself the location, surroundings, or any other matter considered relevant by it. 2.3.3 The Advertisement tax or any kind of License Fee on the street furniture’s shall be charged by the NDMC as per the Council policy implemented time to time, to the successful bidder. 2.3.4 It would be deemed that by submitting the Proposal, the Bidder has: a. Made a complete and careful examination of terms & conditions/requirements, and other information set forth in this RFP document b. received all such relevant information as it has requested from NDMC; and c. made a complete and careful examination of the various aspects of the Project including but not limited to: i. ii. existing facilities and structures; the conditions of the access roads and utilities in the vicinity of the Project Site; 20 iii. conditions affecting transportation, access, disposal, handling and storage of materials; iv. all other matters that might affect the Bidder's performance under the terms of this RFP document. 2.3.5 NDMC shall not be liable for any mistake, error or omission on the part of the Bidder in respect of the above or otherwise. 2.4 Right to Accept or Reject any of the Proposals Without prejudice to whatsoever is contained in this RFP, NDMC reserves the right to accept or reject any Proposal or to annul the bidding process or reject all Proposals, at any time without any liability or any obligation for such rejection or annulment, without assigning any reasons. NDMC reserves the right to reject any Proposal if: a. at any time, a material misrepresentation and/ or concealment of any facts/ materials is made or discovered, or b. The Bidder does not respond promptly and diligently to requests for supplemental information required for the evaluation of the Proposal. Rejection of the Proposal by NDMC as aforesaid would lead to the disqualification of the Bidder. If such disqualification/ rejection occur after the bids have been opened and the best bidder gets disqualified/ rejected, then NDMC reserves the right to: a. either reject the Bidder for this time and in future also, or b. Take any such measure as may be deemed fit in the sole discretion of NDMC, including annulment of the bidding process. 21 B. DESIGN OF STREET FURNITURE 2.5 The design of proposed street furniture by the Concessionaire have to be approved by DUAC and Heritage Conservation Committee. The Concessionaire will submit complete drawings and presentations to NDMC for obtaining necessary permission from DUAC, Heritage Conservation Committee or any other Statutory Body by NDMC. In support the Concessionaire will provide all the cooperation in obtaining the aforementioned permission C. PROJECT COST 2.6 The project cost would include the cost of street furniture comprising civil, electrical and other costs. There will be recurring annual cost associated with operation and maintenance of street furniture as per the scope of the work define in the RFP. D. REVENUE GENERATION SOURCES 2.7 Advertisement is the major source of revenue from permitted street furniture. Revenue from limited commercial exploitation of the other area wherever permitted would be the other source of revenue generation with prior permission of NDMC. Bidder is expected to make his own estimates of revenue before submitting their Proposals. No Claim shall be entertained in this regard at any stage. E. DETAILS TO ACCOMPANY RFP 2.8 Technical Proposal The Bidder shall submit the following as per clause 2.9, 2.10, 2.11, 2.12 & 2.13 along with the Proposal in sufficient details to enable evaluation of their grasp of the work and ability to execute it within the Time of Completion. 22 2.9 Organizational Structure during Implementation and Operation The Bidder shall submit their proposed organizational structure during Implementation, operation and maintenance stages commensurate with targeted Project Completion Schedule, which will form the basis of Employment Schedule. The Bidder shall also enclose CV’s of the key persons including tasks assigned to them. 2.9(a) No subletting/outsourcing of the O&M and housekeeping will be allowed. If at any stage NDMC found that the O&M and housekeeping have been subletted/outsourced, NDMC will terminate the contract with immediate effect and forfeit the PBG. 2.10 Implementation Schedule (a) Implementation time This shall consist of a detailed program of manufacturing of street furniture, modification in the existing street furniture, installation of street furniture with supporting calculations, deployment of man and machine showing bar chart showing in sufficient details, completion of various section of Work and the date and order in which the Bidder Proposed to carry out different parts of the Works. This construction schedule shall form the basis for preparation of detailed CPM schedule to be furnished after the award of the Concession. The entire works have to be completed within 6 Months from the signing of the contract/ agreement including testing of the same. The concessionor will have to start the operation & maintenance and housing keeping services for the project area with in thirty days from the signing of the contract. (b) Commercial Operation Date (COD) Commercial Operation Date will be the date of completion of project on which the implementation of project will be completed or as per the report of independent Engineer if appointed for the project. The Partial Commercial Operation (Advertisement on the Street Furniture) may be started by the concessionaire after 23 the forty five days from the date of signing of agreement/contract and with prior approval of Steering Committee subject to provide the operation & maintenance and housing keeping services for the project area. Partial advertisement shall be allowed after 15 days from starting the operation & maintenance and housing keeping services for the project area with prior approval of steering committee. In case of any hindrance the maximum period allowed for COD is 12 months from the date of signing of agreement even if 100% project is not implemented within 12 months than COD for the project will be deemed fixed as 12 months from the date of signing of agreement and minimum concessionaire fee have to be paid to NDMC till the completion certificate for project will be granted. After the issuing the completion certificate by Independent Engineer or NDMC the minimum concession fee will be adjusted proportionately. 2.11 Operation Schedule The operational schedule in accordance with the O&M Schedule Section Five of RFP will consist of the procedures and practices to be followed in keeping the facility in working condition, the processes followed for operations and for deployment of equipments/machines for project for housekeeping. Daily/ Weekly/ Monthly operational schedules for the street furniture including housekeeping, security/ watch & ward, lease agreement and monitoring will form the part of this schedule. 2.12 Maintenance Schedule Maintenance schedules would contain time schedules and scope of maintenance work to be taken up, under the routine maintenance and regular maintenance as per O&M Schedule Section Five of RFP. 2.13 Employment Schedule This shall consist of a chart showing deployment of monthly manpower (including skilled and unskilled labour of various categories) commensurate with the Construction Schedule and the Operation and Maintenance schedule. 24 2.14 Deviation Statement Bidders may note that NDMC will not entertain any deviations to the RFP at the time of submission of the Proposal or thereafter. The Proposal to be submitted by the Bidders would have to be unconditional and unqualified and the Bidders would be deemed to have accepted the terms and conditions of the RFP with all its contents including the Draft Concession Agreement. F. Documents 2.15 Amendment of RFP 2.15.1 At any time prior to the Proposal Due Date, NDMC may, for any reason whatsoever, whether at its own initiative or in response to clarifications requested by a Bidder, modify the RFP Document by the issuance of Addenda. 2.15.2 Any Addendum thus issued will be sent in writing to all those who have been issued the RFP Document by NDMC and it shall be sent by courier/Registered Post at the address provided for communication to NDMC or by fax or by email. Bidders shall promptly acknowledge receipt thereof to NDMC. 2.15.3 In order to provide the Bidders a reasonable time to examine the Addendum, or for any other reason, NDMC may, at its sole discretion, extend the Proposal Due Date. 2.16 Clarifications A prospective Bidder requiring any clarification on the RFP document may notify NDMC in writing. The Bidders should send in their queries latest by the Last date of receiving queries as set out in Section 4, Schedule of Bidding Process. NDMC would endeavour to respond to the queries by the date mentioned in the Schedule of Bidding Process. The responses will be sent by fax / courier/ email. NDMC will forward 25 its responses, at its sole discretion, to all Bidders to whom RFP Document has been issued, which would include a description of the enquiry and the response of NDMC without identifying the source of the enquiry. G. Preparation and Submission of Proposal 2.17 Language and Currency 2.17.1 The Proposal and all related correspondence and documents should be written in English. Supporting documents and printed literature furnished by Bidder with the Proposal may be in any other language provided that they are accompanied by appropriate translations of the pertinent passages in the English language. Supporting materials, which are not translated into English, may not be considered. For the purpose of interpretation and evaluation of the Proposal, the English language translation shall prevail. 2.17.2 The currency for the purpose of the Proposal shall be the Indian National Rupee (INR). 2.18 Bid Security 2.18.1 The Proposal needs to be accompanied by bid security. The Bid Security shall be kept valid throughout the Proposal Validity Period and would need to be extended, if so required by NDMC, for any extension in Proposal Validity period. The Bid Security should be of INR 50 lakhs (Rupees Fifty Lakhs only) and shall be in the form of a Demand Draft or a Bank Guarantee in favour of The Secretary, New Delhi Municipal Council, issued by any scheduled bank in India, payable at New Delhi as per format enclosed as Appendix D. 2.18.2 The Bid Security shall be returned to the unsuccessful Bidders within a period of Three (3) weeks from the date of announcement of the Successful Bidder. The Bid Security submitted by the Successful 26 Bidder shall be released upon signing of the Concession Agreement and upon furnishing the Performance Security. 2.18.3 The Bid Security shall stand forfeited in the following cases: a. If any bidder withdraws his bid before the expiry of the validity period, or before the issue of letter of acceptance, whichever is earlier, or makes any modification in the terms and conditions of the bid which are not acceptable to the department, then the NDMC shall, without prejudice to any other right or remedy, be at liberty to forfeit 50% of the bid security absolutely. This provision would naturally apply only to the highest bidder once the bid security of all the bidders except those of the highest is refunded as per provisions; b. If bidder fails to furnish the prescribed performance security within the prescribed period the bid security is absolutely forfeited to the NDMC automatically without any notice; c. In case the bidder fails to commence the work specified in the bid documents on the 15th day or such time period as mentioned in letter of award, after the date on which the Engineer-in-charge issued written orders to commence the work or from the date of handing over of the site, whichever is later, the NDMC shall without prejudice to any other right or remedy, be at liberty to forfeit whole of the bid security absolutely. d. If only a part of the work as shown in the bid is awarded, and the bidder does not commence the work, the amount of the bid security to be forfeited to the NDMC should be worked out with reference to the estimated cost of the work so awarded. e. In case of forfeiture of bid security as prescribed in a to d above, the bidder shall not be allowed to participate in the rebidding process of the work. 2.19 Validity of Proposal 27 The Proposal shall indicate that it would remain valid for a period not less than 120 (120) days from the Proposal Due Date ("Proposal Validity Period") in the format set out in Section Four. NDMC reserves the right to reject any Proposal, which does not meet the said requirement. 2.20 Extension of Validity of Proposal 2.20.1 In exceptional circumstances, prior to expiry of the original Proposal Validity Period, NDMC may request Bidders to extend the Proposal Validity Period for a specified additional period. 2.20.2 A Bidder may refuse the request without forfeiting its Bid Security. A Bidder agreeing to the request will not be allowed to modify its Proposal, except as provided under Clause 2.15 but would be required to extend the validity of its Bid Security for the period of extension. 2.20.3 The Successful Bidder shall, wherever/whenever required, be asked to extend the Proposal Validity Period till the date of execution of the Concession Agreement. 2.21 Format and Signing of Proposal 2.21.1 Bidders would provide all the information as per this RFP and in the specified format. NDMC would evaluate only those Proposals that are received in the required format and complete in all respects. 2.21.2 (a) If the bidder is an individual, the application shall be signed by him above his fully type written name and current address. (b) If the bidder is a proprietary firm, the application shall be signed by the proprietor above his full typewritten name and the full name of the firm with its current address. (c) If the bidder is a firm in partnership, the application shall be signed by all the partners of the firm above their full typewritten names and current addresses, or alternatively, by a partner holding power of attorney for the firm. In the later case a certified copy of the power of attorney should accompany the application. 28 In both cases a certified copy of the partnership deed and current address of all the partners of the firm should accompany the application. (d) If the bidder is a limited company or a corporation, the application shall be signed by a duly authorized person holding power of attorney for signing the application accompanied by a copy of the power of attorney. The bidder should also furnish a copy of the Memorandum of Articles of Association duly attested by a Public Notary. 2.21.3 The Bidder shall prepare one original of the documents comprising the Proposal, (the Technical Bid (in hard copy as well as soft copy in CD) and the Financial Bid (in hard copy only)) clearly marked “ORIGINAL”. In addition, the Bidder shall make and submit one (1) copy of the Technical Bid Proposal, clearly marked “COPY”. In the event of any discrepancy between the original and the copy, the original shall prevail. 2.21.4 The Proposal and its copy shall be typed or written in indelible ink and the Bidder shall initial each page. The person signing the Proposal shall initial all the alterations, omissions, additions, or any other amendments made to the Proposal. 2.21.5 All the financial documents shall be duly authenticated by Chartered Accountant. 2.22 Sealing and Marking of Proposals 2.22.1 The Bidder shall seal the original and copy of the Proposal in separate envelopes, duly marking the envelopes as “ORIGINAL” and “COPY”. The envelopes shall then be sealed in an outer envelope. 2.22.2 Each envelope shall clearly bear the following identification- DESIGNING, PROVIDING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND MECHANIZED HOUSEKEEPING & MAINTAINENCE OF PUBLIC PLAZA, PUBLIC CORRIDOR, PARKING AREA, PLANTER, FOOTPATH, SUBWAY CONNAUGHT PLACE ON DBOT BASIS “Name of the Bidder” 29 AND TOILET IN And shall contain: Part I Submission: Technical Bid [in separate envelope - in hard copy (one original and one copy) as well as soft copy in CD] a. Covering Letter-cum-Project Undertaking, clearly stating the validity of the Proposal as per format enclosed as Appendix A. b. Power of Attorney for Signing of Proposal as per the format enclosed as Appendix B. c. Anti-Collusion Certificate as per the format enclosed as Appendix C. d. Bid security in the form of Demand Draft or a Bank Guarantee as per the format enclosed as Appendix D. e. Documents pertaining to the eligibility criteria f. Technical Proposal containing the details as mentioned in Appendix E. Part II Submission: Financial Bid [in separate envelope - one original set in hard copy only] a. In a separate sealed envelope, Financial Bid as per the format enclosed as Appendix F, Appendix F-1 and Appendix F-2. 2.22.3 The envelopes shall be addressed to: Executive Engineer (Connaught Place) Address: Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg New Delhi Email: eecp.ndmc@gmail.com Ph. No.: 011-41501353-60, Extn. No.3450 2.22.4 If the envelopes are not sealed and marked as instructed above, NDMC assumes no responsibility for the misplacement or premature opening of the contents of the Proposal submitted and such Proposal may at the sole discretion of NDMC, be rejected. 2.23 Proposal Due Date 2.23.1 Proposals shall be submitted before 1500 hours IST on the Proposed Due Date mentioned in the Section Four, Schedule of Bidding Process, 30 at the address provided in Clause 2.26.6 in the manner and form as detailed in this RFP. Proposals submitted by either facsimile transmission or telex will not be acceptable. 2.23.2 NDMC may, in exceptional circumstances, and at its sole discretion, extend the Proposal Due Date by issuing an Addendum in accordance with Clause 2.15 uniformly for all Bidders. 2.24 Late Proposals 2.24.1 Any Proposal received by NDMC after the Proposal Due Date as provided for in Clause 2.23 will be returned unopened to the Bidder by Regd. Post. 2.25 Modifications/ Substitution/ Withdrawal of Proposals 2.25.1 The Bidder may modify, substitute, or withdraw its Proposal after submission, provided that written notice of the modification, substitution, or withdrawal is received by NDMC by the Proposal Due Date. No Proposal shall be modified, substituted, or withdrawn by the Bidder after the Proposal Due Date. 2.25.2 The modification, substitution, or withdrawal notice shall be prepared, sealed, marked, and delivered in accordance with Clause 2.15, 2.16 and 2.22, with “MODIFICATION”, the envelopes “SUBSTITUTION” being or additionally marked “WITHDRAWAL”, as appropriate. 2.25.3 Withdrawal of a Proposal during the interval between the Proposal Due Date and expiration of the Proposal Validity Period shall result in forfeiture of the Bid Security in accordance with Clause 2.18.3 of this document. 2.26 Pre-Proposal Meeting 2.26.1 To clarify and discuss issues with respect to the Project and the RFP, NDMC may hold Pre-Proposal meeting(s). 31 2.26.2 Prior to the Pre-Proposal meeting(s), the Bidders may submit a list of queries and propose deviations, if any, to the Project requirements and/or the Concession Agreement. Bidders must formulate their queries and forward the same to NDMC as per Schedule of Bidding Process one day prior to the meeting. NDMC may, in its sole discretion or based on inputs provided by Bidders that it considers acceptable, amend the RFP. 2.26.3 Bidders may note that NDMC will not entertain any deviations to the RFP at the time of submission of the Proposal or thereafter. The Proposal to be submitted by the Bidders would have to be unconditional and unqualified and the Bidders would be deemed to have accepted the terms and conditions of the RFP with all its contents including the Draft Concession Agreement. Any conditional Proposal shall be regarded as non-responsive and would be liable for rejection. 2.26.4 NDMC will endeavour to hold the Pre-Proposal meeting as per Schedule of Bidding Process. The details of the meeting will be separately communicated to the Bidders. 2.26.5 Attendance of the Bidders at the Pre-Proposal meeting is not mandatory. However, subsequent to the meeting, NDMC may not respond to queries from any Bidder including the one who has not attended the Pre-Proposal meeting. 2.26.6 All correspondence / enquiries should be submitted to the following in writing by registered post / courier or emailed /faxed to the following address: Attn. of Executive Engineer (Connaught Place) Address Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg New Delhi Ph. No. 011-41501353-60, Extn. No.3450 Email eecp.ndmc@gmail.com 32 2.26.7 No interpretation, revision, or other communication from NDMC regarding this solicitation is valid unless it is in writing. NDMC may choose to send to all Bidders, written copies of NDMC's responses, including a description of the enquiry, but without identifying its source, to all the Bidders. H. Evaluation of Proposal 2.27 Proposal Opening 2.27.2 NDMC would open the Proposals (Technical Bids only) on any working day within 10 days of the Proposal Due Date for the purpose of evaluation. 2.27.3 Proposals for which an acceptable notice of withdrawal has been submitted in accordance with Clause 2.25 shall not be opened. 2.27.4 NDMC would subsequently examine and evaluate Proposals in accordance with the criteria set out in Section 3. 2.28 Confidentiality Information relating to the examination, clarification, evaluation, and recommendation for the Bidders shall not be disclosed to any person not officially concerned with the process. NDMC will treat all information submitted as part of Proposal in confidence and would require all those who have access to such material to treat the same in confidence. NDMC will not divulge any such information unless it is ordered to do so by any authority pursuant to applicable law or order of a competent court or tribunal, which requires its disclosure. 2.29 Tests of Responsiveness 2.29.1 Prior to evaluation of Proposals, NDMC will determine whether each Proposal is responsive to the requirements of the RFP. A Proposal shall be considered responsive if the Proposal: a. Is received before 1500 Hrs (IST) on the Proposal Due Date including any extension thereof pursuant to Clause 2.23. b. Is signed, sealed and marked as stipulated in Clause 2.21 and 2.22. 33 c. Contains the information and documents as requested in the RFP along with the bid security in proper format. d. Contains information in formats specified in the RFP. e. Mentions the validity period as set out in Clause 2.19. f. It provides the information in reasonable detail. ("Reasonable Detail" means that, but for minor deviations, the information can be reviewed and evaluated by NDMC without communication with the Bidder). NDMC reserves the right to determine whether the information has been provided in reasonable detail. g. There are no inconsistencies between the Proposal and the supporting documents. 2.29.2 A Proposal that is substantially responsive is one that conforms to the preceding requirements without material deviation or reservation. A material deviation or reservation is one which, a. affects in any substantial way, the scope, quality, or performance of the Project/s, or b. limits in any substantial way, inconsistent with the RFP document, NDMC's rights or the Bidder's obligations under the Concession Agreement, or c. Unfairly affects the competitive position of other Bidders presenting substantially responsive bids. 2.29.3 NDMC reserves the right to reject any Proposal which is not substantially responsive and no request for alteration, modification, substitution or withdrawal shall be entertained by NDMC in respect of such Proposals. 2.30 Clarifications To assist in the process of evaluation of Proposals, NDMC may, at its sole discretion, ask any Bidder for clarification on its Proposal or substantiation of any of the submissions made by the Bidder. The request for such clarification or substantiation and the response shall 34 be in writing or by facsimile. No material change in the substance of the Proposal would be permitted by way of such clarification/substantiation. 2.31 Consultant(s) or Advisor(s) To assist in the examination, evaluation, and comparison of Proposals, NDMC may form a Board of Assessors. 2.32 Proposal Evaluation 2.32.1 In Stage I of the Proposal Evaluation, the Proposals shall be checked for responsiveness with the requirements of the RFP. The evaluation of the Proposal of a Bidder whose Proposal is found to be substantially responsive shall then consist of evaluation of the Technical Bid submitted by the Bidders on the basis of evaluation criteria set out in Section 3. 2.32.2 In Stage II, the Financial Bids of the Bidders would be evaluated on the basis of the evaluation criteria set out in Section 3. Thereafter the composite evaluation of the Technical Bid and the Financial Bid would be carried out as set out in Section 3. 2.32.3 NDMC may either choose to accept the Proposal of the Preferred Bidder reject. 2.32.4 Upon acceptance of the Proposal of the Preferred Bidder NDMC shall declare the Preferred Bidder as the Successful Bidder. 2.33 Notifications of Successful Bidder NDMC will notify the Successful Bidder by a letter, Letter of Award (LOA) that the Proposal has been accepted. 2.34 NDMC's Right to Accept or Reject Proposal 2.34.1 NDMC reserves the right to accept or reject any or all of the Proposals without assigning any reason and to take any measure as it may deem fit, including annulment of the bidding process, at any time prior to signing of the Concession Agreement, without liability or any obligation for such acceptance, rejection or annulment. 35 2.34.2 NDMC reserves the right to invite revised Proposals from Bidders with or without amendment of the RFP at any stage, without liability or any obligation for such invitation and without assigning any reason. 2.35 EXCLUSIVE RIGHTS: After forty five days from the date of execution of the Concession Agreement with the successful bidder, NDMC will grant to the Concessionaire exclusive rights to display advertisement in Connaught Place area on the Street Furniture on the formats as mentioned in the Technical Bid or as approved by the Steering Committee for the project during implementation period or after issuing the COD. No other form of advertisement will be allowed during the concession period on project area. To ensure the sustainability of the project any ongoing agreement /contract will not be renewed further, upon its expiry and would automatically become a part of this Agreement except in the circumstances mutually agreed upon with concessionaire. In addition to the above during the concession period, the NDMC shall not permit any other new Party to display advertisement in the specified roads/ area as mentioned in project including on the private properties in Connaught Place except a) For display of advertisements on other existing advertising formats like Bus Shelters, one public toilets, one garbage station etc. b) Temporary permissions (not more than for two weeks) granted on Municipal Footpaths/roads for banners, boards, posters, etc for specified occasions, festivals, events etc. during the concession period in the project areas and vicinity with the approval of NDMC or with mutual understanding with NDMC and Concessionaire. c) Display of advertisements during the Festive periods or the code of conduct Etc. as permitted by the NDMC. Where contracts in conflict with sub clause a) exist, the NDMC shall not renew such contracts on expiry of the term of such contract. In any event, the NDMC warrants that the NDMC will not enter into any fresh contracts from the date of execution of this Agreement. 2.36 Acknowledgement of Letter of Award (LoA) and Execution of Concession Agreement 2.36.1 Within one (1) week from the date of issue of the LoA by NDMC the Successful Bidder shall acknowledge the LoA. The Successful Bidder shall execute the Concession Agreement within two (2) weeks of the issue of LoA or any extension thereof as may be decided by NDMC and simultaneously furnish Performance Security. 36 2.36.2 Failure of the Successful Bidder to enter into a Concession Agreement with NDMC within a period of two weeks from the date of issuance of the LoA, or any extension thereof as may be decided by NDMC would constitute sufficient grounds for the annulment of LoA. In such event, NDMC reserves the right to a. Either reject the proposal of successful Bidder for the Project OR b. Take any such measure as may be deemed fit in the sole discretion of NDMC, including annulment of the bidding process for the Project. NDMC as the case may be will promptly notify other Bidders that their Proposals have been unsuccessful and their Bid Security will be returned in accordance with clause 2.18.3. 2.37 Performance Security 2.37.1 Provision of Performance Security a) The Concessionaire shall for due and punctual performance of obligations hereunder in relation to the Designing, Installation and maintenance of Street Furniture and mechanised cleaning & maintenance of public plaza / corridor, parking, planters, subways and toilet in Connaught place on DBOT basis, deliver to NDMC, simultaneously with the execution of this Agreement, a bank guarantee from a Indian Scheduled Bank in favour of Secretary NDMC for a sum of Rs 2.0 crores (Rupees two Crores only). This bank guarantee shall be returned upon successful completion of the Project on expiry of the concession period. 2.37.2 Fresh Performance Security In the event of the encashment of the Performance Security by NDMC pursuant to Encashment Notice issued in accordance with the provisions of Article 16 the Concessionaire shall within 30 (thirty) days of the Encashment Notice furnish to NDMC fresh Performance Security 37 failing which NDMC shall be entitled to terminate this Agreement in accordance with the provisions of Article 16. 2.38 TAX LIABILITY:(a) The concessionaire shall be responsible for all the taxes to be paid to Govt. of India /statutory body for the services rendered by him. There will be no tax liability upon the NDMC whatsoever on any account. (b) The Concessionaire should ensure enforcement of existing Labour Laws, Minimum Wages Act and at no point of time should the NDMC be drawn into litigation on these counts. (c) The Concessionaire should indemnify the NDMC for the damages caused due to non-compliance to any statutory law, bye-law or service conditions. 2.39 Both the parties shall be at liberty to cancel the agreement at any stage after giving three months notice from either side, if they find that the project is not workable according to their aims and objectives. The assets provided by the Concessionaire shall be stand transferred to the NDMC free of cost in such eventualities. 2.40 NDMC shall have the right to cancel/ revoke/ terminate the agreement at any stage in case of breach of any of the stipulated terms and conditions by the Concessionaire or if their performance is not found satisfactory. Then the assets (Street furnitures and related Civil & Electrical works) provided by the Concessionaire shall be stand transferred to the NDMC free of cost in such eventualities. At the end of concessionaire period all the assets created will become the property of NDMC. 2.41 PUNITIVE CLAUSE:NDMC will impose a fine on the Concessionaire if the desired level of cleanliness, maintenance and security are not maintained and for lack of proper upkeep, facilities, etc. as per clause 5.7. 2.42 LOSS AND THEFT OF PROPERTY:38 The Concessionaire shall be responsible for the up keeping of all the assets created/ of NDMC and any loss and damage thereof shall be made good by him immediately at his own cost to continue to keep the street furniture/ public convenience and available for use. Minor damages to be made good with in 24 hours and major damages with in 15 days. If concessioner fails to create new assets which are damaged by theft or any other reason with in 15 days, NDMC will get it done at risk and cost of the concessioner or NDMC can terminate the agreement. 2.43 DISPUTE RESOLUTION 1. Any dispute and or difference arising out of or relating to this contract will be resolved through joint discussion of the authorised representatives of both the parties. However, if the dispute is not resolved by joint discussion, then the matter will be referred for adjudication to a sole Arbitrator appointed by the Director, NDMC. 2. The award of the sole Arbitrator shall be final and binding on all the parties. The arbitration proceeding’s shall be governed by Indian Arbitration and Conciliation Act,1996, as amended from time to time. 3. The cost of Arbitration shall be borne by the respective parties in equal proportion. During the pendency of the arbitration proceedings and currency of contract, neither party shall be entitled to suspend the work/service to which the dispute relates on account of the arbitration. Arbitration proceedings will be held at NDMC, New Delhi only. 2.44 JURISDICTION OF COURT The courts at Delhi/New Delhi shall have the exclusive jurisdiction to try all disputes, if any, arising out of the agreement between the parties. 39 2.45 - FORCE MAJEURE Force Majeure Event As used in this Agreement, a Force Majeure Event shall mean occurrence in India of any or all of Non Political Event, Indirect Political Event and/or Political Event as defined in Clauses 2.45.2, 2.45.3 and 2.45.4 respectively which prevent the Party claiming Force Majeure (the "Affected Party") from performing its obligations under this Agreement and which act or event (i) is beyond the reasonable control and not arising out of the fault of the Affected Party, (ii) the Affected Party has been unable to overcome such act or event by the exercise of due diligence and reasonable efforts, skill and care, and (iii) has a Material Adverse Effect on the Project. 2.45.1 Non Political Event. For purposes of Clause 2.45.1 hereinabove, a Non-Political Event shall mean one or more of the following acts or events: (i) acts of God or events beyond the reasonable control of the Affected Party which could not reasonably have been expected to occur, exceptionally adverse weather conditions, lightning, earthquake, cyclone, flood, volcanic eruption or fire (to the extent originating from a source external to the Project Site or beyond design specifications for the Construction Works) or landslide; (ii) radioactive contamination or ionizing radiation; (iii) General strikes or boycotts (other than those involving the Concessionaire, its Contractors or their respective employees/representatives or attributable to any act or omission of any of them) interrupting supplies and services to the Project for a period exceeding 7 (seven) days in an Accounting Year, and not being an Indirect Political Event set forth in Clause 2.45.3; (iv) any failure or delay of a Contractor but only to the extent caused by another Non-Political Event and which does not result in any offsetting compensation being payable to the Concessionaire by or on behalf of such Contractor; (v) Any judgment or order of any court of competent jurisdiction or statutory authority in India made against the Concessionaire in any proceedings for reasons other than failure of the Concessionaire to 40 comply with any Applicable Law or Applicable Permits or on account of breach thereof, or of any contract, or enforcement of this Agreement or exercise of any of its rights under this Agreement by NDMC; (vi) any event or circumstances of nature analogous to any of the foregoing. 2.45.2 Indirect Political Event For purposes of Clause 2.45.1 hereinabove, an Indirect Political Event shall mean one or more of the following acts or events : (i) An act of war (whether declared or undeclared), invasion, armed conflict or act of foreign enemy, blockade, embargo, riot, insurrection, terrorist or military action, civil commotion, or politically motivated sabotage which prevents collection of revenue by the Concessionaire for a period exceeding a continous period of 7 (seven ) days in an Accounting Year; (ii) Industry wide or state wide or India wide strikes or industrial action which prevent collection of revenue by the Concessionaire for a period exceeding a continous period of 15(fifteen) days in an Accounting Year; or (iii) Any public agitation which prevents collection of revenue by the Concessionaire for a period exceeding a continous period of 15(fifteen ) days in an Accounting Year. 2.45.3 Political Event For purposes of Clause 2.45.1 hereinabove, a Political Event shall mean one or more of the following acts or events by or on account of NDMC, or any other Government Agency: (i) Change in Law, only when provisions of Article 17 cannot be applied; (ii) Expropriation or compulsory acquisition by any Government Agency of any Project Assets or rights of the Concessionaire or of the Contractors; or (iii) Any unlawful or unauthorised or without jurisdiction revocation of, or refusal to renew or grant without valid cause any consent or approval required by the Concessionaire or any of the Contractors to perform their respective obligations under the Project Agreements (other than a consent the obtaining of which is condition precedent) provided that such delay, modification, denial, refusal or revocation did not result 41 from the Concessionaire’s or any Contactor’s inability or failure to comply with any condition relating to grant, maintenance or renewal of such consent or permit. 2.45.4 Effect of Force Majeure Event. Upon occurrence of any Force Majeure Event, the following shall apply: (a) There shall be no Termination of this Agreement. (b) Where the Force Majeure Event occurs before COD, the dates set forth in the Project Completion Schedule and the Concession Period shall be extended by the period for which such Force Majeure Event shall subsist; (c) Where a Force Majeure Event occurs after COD, the Concessionaire shall continue to make all reasonable efforts to operate the Project and/or to collect revenue, but if it is unable or prevented from doing so, the Concession Period shall, having due regard to the extent of the impact thereof as determined by the Steering Group, be extended by the period for which collection of revenue remains affected on account thereof; and (a) Costs arising out of or concerning such Force Majeure Event shall be borne in accordance with the provisions of the Clause 2.45.6 hereinafter. 2.45.5 Allocation of costs during subsistence of Force Majeure Subject to the provisions of Clause 2.45.5 hereinabove, upon occurrence of a Force Majeure Event, the costs arising out of such event shall be allocated as follows: (a) When the Force Majeure Event is a Non Political Event, the Parties shall bear their respective costs and neither Party shall be required to pay to the other Party any costs arising out of any such Force Majeure Event; 42 (b) Where the Force Majeure Event is an Indirect Political Event, the costs attributable to such Force Majeure Event and directly relating to the Project (the "Force Majeure Costs") shall be borne by the Concessionaire to the extent of the Insurance Cover, and to the extent the Force Majeure Costs as duly certified by the Statutory Auditors exceed the Insurance Cover, one half of the same shall be reimbursed by NDMC to the Concessionaire within 90 days from the date of receipt of Concessionaire’s claim ; (c) Where the Force Majeure Event is a Political Event, the Force Majeure Costs to the extent actually incurred and certified by the statutory Auditors of the Concessionaire subject to approval of NDMC shall be reimbursed by NDMC to the Concessionaire within 90 days from the date of receipt of Concessionaire’s claim; and (d) NDMC may at its option reimburse the Force Majeure Costs to the Concessionaire in cash (through adjustment in the concession fee) or compensate the Concessionaire for such costs by appropriate extension of the Concession Period, which extension shall also be given effect within the period of 90 days specified in preceding subclauses (b) or (c) as the case may be. For avoidance of doubt, Force Majeure Costs shall not include loss of revenues or any debt repayment obligations but shall include interest payments on such debt, O&M Expenses and all other costs directly attributable to the Force Majeure Event. 43 Criteria for Evaluation 3.1 Section Three Eligibility Criteria The prospective bidders shall be considered as eligible bidder if the bidder fulfils and submits the following with the tender form: a) The bidding firm shall have average of Annual Turnover of INR 25 Crores. (or equivalent US dollars for overseas bidder) for the preceding three years (the turnover of the parent company can be considered, provided such parent company holds a controlling share of capital of the bidding firm) b) Average Net worth for the last three financial year should be INR 10 crores (the net worth of the parent company can be considered, provided such parent company holds a controlling share of capital of the bidding firm). c) The bidding firm shall have the following certificates/ registration or have to give an undertaking that all the specified registration/ certificates will be obtained before commencement of any commercial activities or COD. i. EPF Registration Certificate ii. ESI Registration Certificate iii. Valid Electrical Contractor License issued by Govt. of NCT of Delhi iv. Cess registration certificate. v. Service tax registration. vi. VAT Registration. vii. Registration with concerned authorities of Labour Deptt. Under Contract labour (R&A) Act 1970 and Delhi Works Contract Act (wherever applicable) 44 d) Proof of completing three projects of amount Indian Rupees 5crores or two projects amount Indian Rupees 7.5crores from Government/ Non Government, International Concessioning authorities in support of five years experience in construction, implementation and maintaining of ‘similar project’ such as Designing, Installation, operation and maintenance of Street furniture in public area, or Housekeeping, operation and maintenance of public plaza, planter and toilets, or Housekeeping, operation and maintenance of public toilets/subway, Roads etc. and stating their successful completion from the concerned authorities. The three aforementioned projects each shall not be less than of amount INR 5 crores annually (or equivalent US Dollars for overseas bidders) each or the two projects each shall not be less than of amount INR 7.5crores annually or equivalent US Dollar for overseas bidders. For DBOT/BOT/MOT/DBOD Projects which are for more than five years, only those projects will be considered for similar projects which have been successfully running from last two years and qualifying the annual turnover as defined above. e) An affidavit to be submitted by the bidder regarding no dues certificate from any Govt. Department/ Concessioning authorities f) Copies of registration certificate of the firm/company, Memorandum and Articles of Association in case of firms registered under the Companies Act, & copies of Income Tax return for the previous three years (2010-11, 2011-12 & 2012-13). g) Experience in BOT/ DBOT / OMT shall be preferred. h) The agency should have Registration of TIN etc and should have submitted the last tax return. i) The bidder should have valid PAN No. in its name. j) In case, agency is blacklisted by any government organisation, the bid will be liable to be rejected. An affidavit to be submitted by the bidder in this regard. 45 3.2 Evaluation Parameters The Technical Bid submitted by the Bidders shall be opened and evaluated by NDMC based on their meeting the parameters of the eligibility criteria as per clause 3.1. The technical proposal submitted by the bidders, as per clause 2.8 and Appendix ‘E’, shall be evaluated on the basis of the corresponding marks as elaborated below in the table. Technical Bids of only the bidders who qualify the conditions of the Eligibility criteria as given in clause 3.1 will be opened: S. No Contents Sl. No.of Technical Proposal 1 O&M Plan (a) Design Proposed Furniture of Street Brief Description Innovativeness in Furniture, design Maintainability (5) Maximum Marks design of Street Functionality and Durability, aesthetics and proof Design (5) 20 Vandalism Minimum advertising area preferable (5) Digital display panels (5). (b) Operation, Cleaning & Maintenance Plan of Street Furniture, Public Plaza, Planter, Corridor, Parking area, Subway, Toilet etc. (c) Machine & equipments Overall approach for Maintenance Daily/ weekly/ monthly/ yearly O&M and cleaning programme for street furniture and subways (6). Daily/ weekly/ monthly/ yearly Maintenance and cleaning programme for toilets (6). Daily/ weekly/ monthly/ yearly Maintenance and cleaning programme for public plaza, corridors, planters etc(8). (i) Mopping & rubbing machines of adequate capacity to clean the area (5). (ii) Dry /wet vacuum cleaner, dry vacuum cleaner back mounted (5). (iii) High pressure jet & other equipments proposed for the project (5). 46 20 15 S. No Contents Sl. No.of Technical Proposal (d) Manpower deployment Brief Description (i) Supervisor minimum 10 nos.(3) (ii) Skilled manpower like electrician / fitter / technicians and operators minimum 35 nos. (4). Maximum Marks 15 (iii) Unskilled manpower like sweeper, security guard, helper, mali etc minimum 150nos (8). (e) Experience of Operator for similar works Past Experience of the operator in handling Street Furniture/ public area/ planter/ parking/ subway/ toilet etc. Internationally/ Nationally. Experience in BOT/DBOT/OMT shall be preferred (10). (f) Financial Competence Details as provided with regards to (i) Annual Turnover (5). (ii) Liquidity & Net Worth in eligibility criteria from similar business. (5) (iii) Proposed capital expenditure for this project as per financial sustainability.(10) Note :- For evaluation purpose 60% marks will be given for minimum eligibility and 100% marks for twice the minimum eligibility. For advertisement area 60% marks will be given for 767 Sqm. and 100% marks for 600 Sqm. area. For in between the linear interpolation will be carried out. 3.2.1 Remarks secured based on evaluation of the Technical Bid as per the above shall be the technical score of the Bidder for the Project being considered for evaluation (“Technical Score”). 3.2.2 Only those Bidders who have secured Technical Score of 60 marks or above shall be considered for further evaluation including evaluation of their Financial Bid. 47 10 20 3.3 Financial Proposal 3.3.1 The bidder would submit the financial Proposal giving the a) Cost estimates of a street furniture for the project The bidder shall prepare a cost (item wise) and cash flow estimates for implementing the project, along with a break-up of the O & M expenses for the Concession Period.(Table 1-4) of Appendix F-2 b) Revenue Generation Estimates The bidder shall indicate the estimated Revenue Generation during the concession period. c) Concession Fee i. Bidder shall quote the percentage of revenue earned to give NDMC as concession fee and in the prescribed format given at Appendix F-1, would pay to NDMC as concession fee per month during the concession period subject to minimum concession for the project as INR 5,00,000/- (Rupees five lacs only) per month with an increase of 10% (ten percent) every year on the previous year fee. During the implementation period when the street furniture shall be installed in the phases, the concession fee shall be payable @ percentage quoted by the successful bidder of revenue generated & no minimum fee is applicable during the implementation period. ii. The Concessionaire shall pay to NDMC a Concession Fee of quoted percent (as per Appendix F-1) of net revenue earned by it on sale/renting of advertising and other space on the Street Furnitures subject to minimum concession fee as defined herein. The Concession Fee shall be paid quarterly from the Commercial Operations Date till the end of the Concession Period / Transfer Date or the period extended thereof. The ‘net revenue’ is defined as “the gross amount billed by the Concessionaire to its Agent/Client, as the case may be, in an arms length transaction, as reduced by the service tax paid to the Govt. only”. An ‘arms length transaction’ is defined as “a transaction in which the parties (a) are unrelated and unconnected 48 and have no overt or covert common interest, (b) are dealing from equal bargaining positions and (c) neither party is subject to the other’s control or dominant influence. Any such transaction is expected to reflect the true market value of the services provided and has been entered into with fairness, integrity and legality.” At the end of each quarter, along with Audited Financial Statements, the Concessionaire shall furnish to NDMC a certificate to the effect that it has not entered into any transaction, in whatsoever form, with the Agents/Clients other than those that fall in the category of an ‘arms length transaction’. Should there be any evidence of a related party transaction between the Concessionaire and its Agent/Client, at any point of time during the Concession Period. NDMC reserves the right to terminate this Agreement with the attendant consequences to the Concessionaire. iii. All the revenue including advertisement money will come into a separate account named as project account. NDMC has liberty to get independent audit for revenue collection any time during concession period. If any irregularity is found the same will be treated as breach of this agreement and NDMC has liberty to take action against the concessioner. The minimum Concession Fee shall be Rs. 5 Lakhs (Rupees Five Lakhs) per calendar month for the first year. For the subsequent years the minimum Concession Fee shall be increased @ 10% per year over and above the minimum Concession Fee of the previous year. However, as during the Construction Period, the street furniture shall be commissioned in phases, the Concession Fee during the implementation period shall be payable @ percentage quoted as per Appendix F-1 of revenue generated during the implementation period and no minimum fee is applicable during the implementation Period. In case the Concessionaire (M/s ________) fails to pay the Concession Fee in accordance with the terms and conditions above, (The Parent Company) (give full address), the flagship company of Concessionaire, shall pay the Concession Fee to NDMC. For this 49 purpose, The Parent Company shall execute an unconditional and irrevocable guarantee in favour of NDMC in such form and manner as may be required by NDMC. iv. The Concessionaire shall pay all duties and taxes in consequence of its obligations under this Concession Agreement, including customs duties, and the Concession Fee shall not be adjusted for such costs. v. The Minimum Concession Fee due shall be paid not later than the 10th day of the first month of the quarter for which it is due. Additional Concession Fee over the Minimum Concession Fee, calculated at percentage quoted of revenue, shall be paid within 30 days of the end of each quarter, along with audited quarterly reports. Failure to pay the Concession Fee in time will attract an interest of 18% per annum compounded quarterly on the entire amount of unpaid Concession Fee payable during the quarter. If the concessionaire fee is not paid for a period of 6 months than NDMC can terminate the agreement and no compensation shall be paid for the investment made by the concessionaire. vi. Any payments by NDMC to the Concessionaire shall be made only through the mechanism of adjustment of the Concession Fee. Any reference to such payments shall indicate the mechanism of such adjustment to the Concession Fee. No actual payments shall be made by the NDMC, other than in case of payments after the Termination Date. 3.3.2 The Financial Bids shall be evaluated on the basis of the Revenue Share Percentage as concession fee to be payable to NDMC for the Project. The Concession Fee that the Concessionaire would be required to pay to NDMC “Minimum Concession Fee” of INR Five Lakhs per month in the first year for the Project with an increase of 10% per year in subsequent years till end of the concession year OR “Revenue Share Percentage” as quoted by the Concessionaire per month (as per appendix F 1), whichever is higher. 3.3.3 Financing Arrangement for the Project 50 Bidder shall enclose the probable means of financing the project. Financing arrangements against the project, their sanction order of the Banks/ Fl’s should be enclosed. 3.3.4 The Financial Bids of Bidders who have secured Technical Score of 60 marks or above, shall be tabulated for the Project and the Bidder whose Financial Bid has the highest “Revenue Share Percentage” to be payable to the NDMC for the Project (“H1 Bidder”) shall be given a Financial Score of 100 marks. The financial scores of Bidders for the Project shall be computed as follows: Financial Score of Bidders for the Project = 100 x [Revenue Share Percentage quoted by the Bidder for the Project (in INR) / Revenue Share Percentage quoted by the H1 Bidder for the Project (in INR)] 3.3.5 The marks secured based on evaluation of the Financial Bid as per the above shall be the financial score of the Bidder for the Project (“Financial Score”) 3.3.6 NDMC has liberty to get independent audit for revenue collection any time during concession period. 3.4 3.4.1 Composite Score of the Bidders Composite Score of the Bidders for the Project shall be worked out as under: Bidder’s Scores Weight Weighted Score (A) (B) (C) = (A) x (B) Technical Score 70% X Financial Score 30% Y Composite Score of the Bidder 3.5 Evaluation for Preferred Bidder 51 (X+Y) 3.5.1 The Bidders who has secured the highest Composite Score shall be declared the Preferred Bidder for the Project. 3.6 Special Conditions for Evaluation 3.6.1 The Preferred Bidder would be selected as per section 3.5 However, in the event that two or more Bidders secure exactly the same Composite Score in respect of the Project, then NDMC reserves the right to: a. declare as Preferred Bidder whose Technical Score is highest for the Project among such Bidders who have secured exactly the same Composite Score subject to its Net Worth being in compliant with RFP provisions, or b. invite fresh Proposals from these Bidders for the Project , or c. take any such measure as may be deemed fit in its sole discretion, including annulment of the bidding process for the Project. Schedule of Bidding Process 4.1 Section Four NDMC would endeavour to adhere to the following schedule: S. No. Event Description Date 1 Last date for receipt of queries 10.10.2013 upto 02:00PM 2 Pre-Proposal Meeting 11.10.2013 at 02:30PM 3 4 NDMC's response to the queries 17.10.2013 23.10.2013 at 03:00PM Proposal Due Date 52 Operation & Maintenance Schedule SECTION Five 5.1 General O&M Requirements 5.1.1 The Concessionaire shall comply with the cleanliness, security, operation and maintenance requirements set out in this Schedule while preparing the O&M Manual and submit with technical proposal to NDMC alongwith the undertaking for mechanised housekeeping, security, operation and maintenance of the Project Facilities/ ‘Project Area' during the concession Period. In the planning and implementation of all works and functions associated with the operation and maintenance of the Project Facilities, the Concessionaire shall take all such actions and do all such things (including without limitation, organising itself, adopting measures and standards, executing procedures including inspection procedures engaging Contractors/manpower etc.) in such manner, as will to (i) Ensure the safety of personnel deployed on the Project Facilities/ Project Area or part thereof; (ii) Keep the Project Facilities/ Project Area from undue deterioration and wear and in operational condition for use; (iii) Permit unimpaired performance of statutory duties and functions of any party in relation to the Project; and (iv) Not cause any disturbance/ inconvenience to users. 5.1.2 The Concessionaire shall nominate officer(s)/ supervisor(s) (“Concessionaire’s Representative”) who shall be responsible to interact with the NDMC. The name of such Concessionaire’s Representative shall be intimated to NDMC. 5.1.3 The Concessionaire shall maintain the Project area/Project Facility/ Street Furniture and if required, modify, repair or otherwise make improvements to the Project/ Street Furniture/ Project Facility to comply with Construction Requirements, and other requirements, Good Industry Practice, Applicable Laws and Applicable Permits. More specifically, the Concessionaire shall be responsible for: 53 a. Undertaking daily Mechanized Housekeeping of the Project Facility/ Street Furniture as specified in manual but not limited to public plazas, parking areas, corridor, planters, signage’s, toilets, footpath, subways etc. b. Ensuring the safety and security of the Project Facility/ Street Furniture and availability of consumable as mentioned herein; c. Undertaking routine maintenance including but not limited to prompt repairs of cracks, concrete joints, electric fittings, lighting, clock, signage and sanitary fittings as may be applicable; d. Undertaking for the maintenance works in accordance with O&M Manual and the Maintenance Program given herein. e. Preventing any encroachments or any unauthorized usage of the Project Facility/ street furniture ensuring the deployment of personals as mentioned in the employment schedule and as required as per site condition. f. Adherence to the applicable safety standards and security of user/ commuters. g. Any other maintenance activity as may be required to operate, clean and maintain the Project Area/ street furniture in accordance with this Agreement. h. The staff provided should be literate and courteous towards the users and assist handicapped persons and old aged users. Lady staff has to be deputed at Lady toilet only. i. Proper training to be provided to the safaiwalas / personals deputed in the project. j. Standard cleaning materials and equipments should be used. k. The Concessionaire shall ensure that the toilets/ subways are not used for any purpose other than that for which it is allowed under the Agreement. The toilets/ subways should not be used for playing games, cards etc., which involves stakes/ betting etc. l. The concessionaire shall abide all the rules and regulation of Sanitation enforced by Govt. or NDMC from time to time. 54 5.1.4 General O&M requirements for Toilets & Subways a. Public Toilets and Subways shall be remained open for general public from 06.00 AM to 10.00 PM in two shifts i.e (06.00 AM to 02.00 PM & 02.00 PM to 10.00 PM eight hour each). b. One attendant for gents toilet and one lady attendant for ladies toilet exclusively per shift for both the shifts i.e. (06.00 AM to 02.00 PM & 02.00 PM to 10.00 PM) is to be deployed at each toilet. c. One attendant per shift per subway for two shifts i.e. (06.00 AM to 02.00 PM & 02.00 PM to 10.00 PM) is to be deployed exclusively by the concessioner. d. Toilet and Subway shall be closed at night i.e. from 10.00 PM to 06.00 AM for general public. The security has to be provided. e. The opening time and closing time for toilet and subway can be changed any time during the concessioner period by NDMC and that has to be implemented by concessionaire including the making all arrangement for its function / operation as given herein without any additional cost.. 5.2 Minimum O&M Requirements 5.2.1 Public Toilets (i) Regular Mechanized Housekeeping of the Public Toilets and its surrounding areas, functioning of user amenities. (ii) Provision of dedicated personnel, supervision, availability of basic infrastructure requirements such as water, electricity, proper drainage, sewage, waste removal. (iii) Water Supply: The Concessionaire shall ensure availability at all times of adequate water for general cleanliness of the Toilets and for the use of public visiting these public conveniences. Water Supply connections are provided by NDMC and supplement arrangement from tube-well water be arranged by the concessionaire. 55 (iv) Electricity Supply: The Concessionaire shall ensure adequate electricity supply and backup for proper lighting inside the Toilets. Electric connections are provided by NDMC. (v) Landscaping: The Concessionaire shall put plants in and around each Toilet where space is available as per the approval of the NDMC and maintain the same in good condition at all times. (vi) Cleaning of the Toilets: The Concessionaire shall ensure cleaning of the Toilets as per the housekeeping schedule. (vii) Waste Disposal: The Concessionaire shall install litterbins inside the Toilets and dispose off the waste collected to its nearest municipal’s dump. (viii) Safety & Security: The safety and security of the Toilets rests with the Concessionaire. (ix) Maintenance: It will include routine and periodic maintenance works in the Toilets but shall not be limited to civil, electrical and mechanical works for the Toilets; Equipment maintenance and servicing. (x) Maintain a suggestion and complaints book in each of the facilities and the copy of the same should be submitted to NDMC every month (xi) Damage fixtures has to be replaced to maintain the functionality of the toilet all time. (xii) The cleaning of toilets and urinals should be done at fixed intervals depending upon patronage, preferably after each use. Adequate inventory of cleaning material like phenyl, naphthalene balls, liquid detergents for cleaning floors and tiles, liquid hand soap solution, floor wipers, brushes, dusters, mops, mugs, dustbins etc. should always be available at the cost of the concessionaire. 5.2.2 Dust Bin / Litterbins (i) These to be kept generally clean from dust, stains etc. (ii) Damaged dust bins to be repaired or replaced immediately. 56 (iii) To ensure arrangements for disposal of the garbage collected in the dustbins daily / as site specific requirement regularly so that the same do not overflow/ at any stage. 5.2.3 Multi-Purpose Booth/ Block Marker/ Column i. To undertake their maintenance and upkeep of the structure in accordance with Good Industry Practice ii. Damaged structure to be repaired in 24 hours or replaced within 15 days. iii. The structure and the exterior to be kept clean from dust, stains etc. at all times. iv. To ensure that unauthorized Posters/Notice/Advertisement etc. are not pasted on any of these. 5.2.4 Benche (i) Benches to be kept generally clean from dust, stains etc. (ii) Damaged Benches to be repaired in 24 hours or replaced within 15 days. 5.2.5 Information Panel/ Free Standing Panel (i) To undertake their maintenance and upkeep in accordance with Good Industry Practice (ii) Damaged items to be repaired or replaced immediately (iii) These to be kept clean from dust, stains etc. at all times. (iv) To ensure that unauthorized Posters/Notice/Advertisement etc. are not pasted on any of these. 5.2.6 Subways (i) To undertake their cleaning, maintainence and security in accordance with Good Industry Practice (ii) The concessionaire shall ensure that 24 hour security to be provided at the subways. (iii) To undertake regular mechanized housekeeping as defined herein and its surrounding area outside the Subway (iv) Cleaning, sweeping & mopping of the Subway floors, step of staircase, ramps etc.. (v) Cleaning of Channels and Sumps Maintenance of subway 57 (vi) It will include routine and periodic works in the Subway but shall not be limited Civil & Electrical works and maintenance and servicing of submersible motor. (vii) Damaged features/ electrical fittings have to be replaced to maintain the functionality of the Subway. (viii) Annual maintenance of escalators and its electrical consumptions shall be borne by NDMC. (ix) One exclusive Operator for escalator per subway in two shift (06.00 AM to 10.00PM) is to be provided by the Concessionaire. 5.2.7 Public Corridor and Colonnade:a. To undertake mechanized housekeeping including the cleaning, sweeping, mopping, removing of spit stains, scrubbing of stains etc. on columns, colonnade and flooring of public corridor in front of shops. b. Removal of Cobweb and pigeon/ bird dropping from floor, column, colonnade and ceiling. 5.2.8 Public Plaza:a. Mechanized housekeeping of floorings of all types including granite stone flooring, of spit stains and of granite finished toe wall, planter’s kerb stone and bollards. b. Dry & wet cleaning and mopping of floor and side toe wall in granite stone finished. c. Mechanized Sweeping of floor and cleaning of drain/ side channel. 5.2.9 Planter:a. Cleaning of green waste from the planters. b. Picking of litters. c. Watering of plants as per seasonal requirement of plants. d. Manuring of plants, applying pesticides at suitable frequency. e. Planting of seasonal plants/ shrub/ hedge/ bushes etc.. f. Pruning, cutting, dressing of plants/ shrub/ hedge/ bushes etc. 58 5.2.10 Parking Area:a. Mechanized Cleaning and sweeping of the parking area. b. Mechanized Cleaning of side channels etc. 5.2.11 Footpath:a. Mechanized Cleaning, sweeping and mopping of granite finished footpath both side of Inner Circle alongwith granite Kerb Stone. b. Mechanized Dry & wet cleaning of sand stone finished footpath both side of Middle street furniture and Circle and Kerb Stone. c. Removing of stains from the footpaths. 5.3 Frequency of Housekeeping of Street Furniture Frequency of Housekeeping of Street Furniture, Public Plazas, Public Corridor, Signages, Parking Area, Footpath, Toilets, Dustbins/ Spit Toons, Planters & Subways are given below, but not limited to the specified one: S.No 1 Area Street not Job Furniture (i) limited Multi to:- Block Marker/ Columns, of Street Furniture (ii) Poles, Cleaning, Dusting, Daily Furniture Free and surrounding area standing Panels, Flag required Mopping of Street Information Panels, and Machines to be deployed Dry Daily before 09.00 Mechanically Cleaning/ Mopping am or as and when Purpose Booths/ Wet Frequency (iii) Maintainence electrical Benches etc. of Daily or as when Manually (light) required fittings etc. (iv) Security Round the clock Deployment Personal 59 of 2 Public Plazas (i) Dry and Wet Daily before 09.00 Walk cleaning / mopping (ii) AM Sweeper Battery/ Electric Vacuum Sweeping Daily Operated of flooring (iii) Cleaning of Drains/ Weekly Side Channel Behind or required as High Pressure Water Jet/ Manually (iv) Pressure Washing Fortnightly or required (v) as High Pressure Water Jet Scrubbing of stains/ As required Scrubbing flooring Rubbing / Machine 3 Public and Corridor (i) Colonnade Area (ii) Wet and Dry Daily before 09.00 Walk Behind Cleaning/ Mopping AM Sweeper of floor Battery/ Electric Vacuum Sweeping Daily Operated of flooring (iii) Buffing / Scrubbing Weekly of floors or required as Scrubbing / Rubbing Machine (iv) Vacuum cleaning of Fortnightly walls of all surface or required as Dry Vacuum Cleaner back mounted (v) Removal of Monthly Dry Cobwebs Vacuum Cleaner or manually (vi) Dry Dusting of Fortnightly or as Dry Vacuum Columns, Cornices required Cleaner and mounted Groves Archives 60 of back (vii) 4 Signages (i) Cleaning of Pigeon/ Daily Manually Bird Dropping Mechanically Dry Dusting Daily or Manually or Mechanically (ii) Wet and Dry Weekly Manually Cleaning/ Moping 5 Parking Area (i) or Mechanically Cleaning/ Daily or as Sweeping requirement per Walk Behind Sweeper Battery/ Electric Operated (ii) Cleaning of side Daily High channels Pressure Water Jet/ Manually 6 Footpath (i) Dry and Wet Daily before 09.00 Walk cleaning / mopping (ii) AM Sweeper Battery/ Electric Vacuum Sweeping Weekly Operated of floor (iii) Drains/ Side Weekly Channel Behind or required as High Pressure Water Jet/ Manually (iv) Pressure Washing Fortnightly of floor and granite required or as High Pressure Water Jet kerb stone (v) Scrubbing of stains As required Scrubbing / Rubbing Machine 7 Toilets (i) Phenyl, Daily before 09.00 Mechanized naphthalene balls, AM and and and partially liquid subsequently as per Manually detergents for 61 cleaning floors and requirement tiles, liquid soap solution, floor wipers, brushes, dusters, mops, buckets, mugs, dustbins etc. should always be available. napkins Paper in ladies toilets. (ii) Wall/Floor wet & Daily before 09.00 Singly dry cleaning AM Disc Scrubber/ Manually (iii) Cleaning WC/ Daily before 09.00 Manually Wash Basin Urinals AM and as per /CP Toilet fittings requirement etc. (iv) Mirror cleaning for Manually keeping dry & stain free. (v) Complete washing Weekly Telescopic including wall tiles and Manually washing Monthly High Kit etc. (vi) Pressure of floor and wall 8 Dustbins/ Spit (i) from in Plaza outside Public (ii) Empty and corridor 9 Planters Water jet Complete Cleaning Daily, subsequently Manually Toons in Toilets, Public Pressure inside and as per requirement Garbage Bags (i) Removal of green Daily waste, filth 62 and Manually picking of litters etc (ii) Removal of wild Weekly Manually growth (iii) Watering of Plants Daily or as required Manually or mechanically (iv) Using of Manure Monthly or as per Manually site requirement (v) Cutting of hedge Weekly or as per Mechanized requirement (vi) Plantation to keep Seasonally area green Manually and alive 10 Subway (i) Walls & Floors Wet Daily before 09.00 Manually or and Dry cleaning/ AM as and when Mechanically. mopping (ii) required Cleaning of Entry Channels (iii) Cleaning, Dusting, Mopping of Entry/ Exits surrounding planters, stairs, ramps etc (iv) Maintenance electrical of Daily or as when Manually (light) required fittings (v) Security Round the clock Deployment of personal (vi) Maintenance of Fortnightly electrical functional all the installations as Manually to put such submersible pumps etc 63 time (vii) Operating the Daily Operator escalators deputed Blockage in sewer line, water leakage in pipelines, blockage/leakage in WC, washbasin, sanitary fittings etc. to be attended immediately. No electricity complaints shall also be attended immediately. The concessioner will deploy one Project Manager who will be available in the office space provided by NDMC in CP from 8 AM to 8 PM. NDMC will inform Project Manager for any deficiencies and any O&M requirement. If, PM is required at any other time than NDMC will inform to him to remain available at that time. 5.4 Rectification of Defects (a) Save and except as otherwise expressly provided, if the Project or any part thereof shall suffer any loss or damage during the Concession Period, from any cause whatsoever, the Concessionaire shall, at its cost and expense rectify and remedy such loss or damage in a manner so as to make the Project facility / street furniture conform in every respect to the Construction Requirements, quality and performance as prescribed (b) In the event the Concessionaire fails to maintain and/ or repair the Project or part thereof up to and in accordance with the Construction Requirements and / or in accordance with the Maintenance Program or the O&M requirement or the O&M Inspection Report, as the case may be, and shall have failed to commence remedial works within (7) Seven days of notice in this behalf from the NDMC, then the NDMC shall, without prejudice to its rights/remedies under the terms of the Agreement, including Termination, encashment of the performance security deposited with the NDMC be entitled to undertake. The Concessionaire shall, reimburse to the NDMC, within seven days of demand, the costs and expenses incurred 64 be for undertaking such repairs and maintenance works in addition to the penalties applicable. (c) If the Concessionaire commences any works for curing any defects or deficiencies in the Project, it shall complete such works expeditiously in accordance with Good Industry Practice. (d) The Concessionaire shall not be considered in breach of its obligations under this Agreement if any part of the Project is not available on account of any of the following, for the duration thereof: (i) Force Majeure Event; (ii) Compliance with a request from NDMC or the directions of any Government Body the effect of which is to close all or any part of the Project facility. Notwithstanding the above, the Concessionaire shall keep all unaffected parts of the Project for use provided they could be safely operated and kept open for users. 5.5 Monitoring and Supervision during Implementation and Concession (a) The Concessionaire shall undertake periodic inspection of the Project in accordance with the O&M Manual, the Maintenance Cleanliness Program, Construction Requirements and this Agreement and shall submit reports of such inspection on weekly and monthly basis ("Maintenance Reports") to the NDMC. (b) The NDMC staff of C.P Project / maintenance Division shall undertake inspection of the Project at any time to determine the condition of the O&M, the Maintenance Cleanliness and housekeeping etc. If it is found that O&M and the housekeeping is not up to the highest standard offered by the concessioner at the time of technical bid evaluation, the penalty will be imposed as per clause 5.7. 65 (c) The NDMC shall undertake periodic (at least once every calendar month) inspection of the Project jointly with the Concessionaire to determine the condition of the Project including its compliance or otherwise with the O&M requirement, the Maintenance Cleanliness Program, Construction Requirements and make out a report of such inspection (the "O&M Inspection Report') and forward it to the Concessionaire. The O&M Inspection Report shall set forth defects and deficiencies, if any, and may also require the Concessionaire to undertake such tests as may be specified by the NDMC for the purpose of determining that the Project is at all times in conformity with the Construction Requirements . (d) The Concessionaire shall within 15 (Fifteen) days of the receipt of the O&M Inspection Report from the NDMC remedy the defects and deficiencies and undertake such tests, if any, set forth therein, without any delay and furnish compliance thereto and/or results thereof to the NDMC along with a report (O&M Inspection Compliance Report) specifying in reasonable detail the measures, if any, that have been undertaken for curing the defects or deficiencies indicated in such results. Such inspection or submission of O&M Inspection Compliance Report by the Concessionaire shall not relieve or absolve the Concessionaire of its obligations and liabilities hereunder in any manner whatsoever and submit progress reports of such works every fortnight and finally the O&M Inspection Compliance Report. (e) Conducting or failure in conducting such periodical inspection by the NDMC does not absolve the Concessionaire of its obligations to maintain the Project Facility in accordance with the Construction Requirements. 5.6 Non-compliance with O&M Requirements 1. In the event the Concessionaire has failed to operate and maintain the Project Facilities in accordance with the O&M Requirements, 66 and such failure has not been remedied despite a notice to that effect issued by the NDMC (“Notice to Remedy”), NDMC may, without prejudice to any of its other rights/remedies, be entitled to cause the repair and maintenance of the Project Facilities at the risk and cost of the Concessionaire. The Concessionaire shall reimburse the costs incurred by NDMC on account of such repair and maintenance within 7 days of receipt of NDMC claim therefor. 2. The Concessionaire shall be deemed to be in Material Breach of O&M Requirements, if NDMC, acting reasonably and in accordance with the provisions of the Agreement, has determined that due to breach of its obligations by the Concessionaire: (i) the maintenance of the Project Facilities or any part thereof has deteriorated to a level which is below the highest level offered by the concessioner for O&M Requirements (ii) there has been a serious or persistent breach in adhering to the O&M Requirements and thereby the Project Facilities or any part thereof is not safe for operations For avoidance of doubt, persistent breach shall mean: a. any breach of O&M Requirements by the Concessionaire which has not been remedied by the Concessionaire despite a Notice to Remedy in respect thereof having been issued by the NDMC; b. recurrence of a breach by the Concessionaire, during the pendency of Notice to Remedy by the NDMC requiring the Concessionaire to remedy a breach, and c. repeated occurrence of a breach notwithstanding that earlier breaches have been remedied pursuant to Notice to Remedy or otherwise. 3. Upon occurrence of a Material Breach of O&M Requirements, NDMC shall, without prejudice to and notwithstanding any other consequences provided therefore under the Agreement, be entitled to terminate this Agreement. 67 5.7 Penalties Clause: The concessionaire shall maintain and operate the project area/ project facility/ street furniture as per good Industry Practice and as per operation & maintenance and housekeeping requirements given herein. The concessionaire shall ensure to deploy sufficient manpower, materials, equipments/ machines as per the operation and maintenance schedule, housekeeping schedule employment schedule given in technical bid for fulfilling the O&M and housekeeping requirements, failing which the penalties will be recovered as given below:- 5.7.1 Penalties for lack of Machines and Equipments (a) The minimum equipments / machines to be deployed exclusively for the project has to be declared in technical bid. (Refer para 2.11 and appendix ‘E’ of RFP). (b) The equipments / machines deputed for this project shall be in good running condition and shall have their maintainence and services regularly as per prescribed frequency by the manufacturer. (c) The following recovery rate shall be applicable for the equipments/ machines required for Housekeeping work (if the equipments / machines are not available / out of order), but not limited to the following mentioned one: S.No Equipment / Machines to be deployed for housekeeping, but not limited to the following one: Penalty Rate per day per equipment / Machine 1 Single Disc Scrubber,Walk Behind scrubber Rs 2000/- per day will be cum drier, Wet and Dry vaccum cleaner, imposed for first year from Dry vaccum cleaner back mounted, High the date of signing of Pressure Jet, walk behind sweeper battery agreement. operated etc. For subsequent years above rate of penalty will be enhanced @ 10% per year compounded. 68 5.7.2 Penalties for lack of Chemicals and toiletries required for House Keeping Work S.No Chemicals, Toiletries and other consumables not limited to the following one:1 Toilet Cleaner 2 All purpose neutral cleaner 3 Floor Cleaner 4 Floor Polishing Chemicals for marble, granite, sand stone, kota stone etc 5 Toiletries such as Air Freshner, urinal cubes, liquid soap, face tissues etc. a) The above chemical should be of M/s Eureka Forbes or Johnson Diversy or equivalent material approved by NDMC. b) All the consumable items for at least one month requirement as declared in technical bid shall be brought in advance each month. In case of failure to comply above requirement at any time penalty @ Rs 10000/- per day will be imposed for first year. For subsequent years above rate of penalty will be enhanced @ 10% per year compounded. 5.7.3 Penalties for lack of manpower a) The following recovery rate shall be applicable for the manpower required for housekeeping work (if the manpower are not available on any day). b) Penalty Rate per day per employee shall be (i) For unskilled person: twice the rate of minimum wages for unskilled person as per Delhi Govt. rate at that time per day. (ii) For skilled person/ supervisor: twice the rate of minimum wages for skilled person as per Delhi Govt. rate at that time per day. 69 5.7.4 The NDMC staff of C.P Project / maintenance Division shall undertake inspection of the Project at any time to determine the condition of the O&M, the Maintenance Cleanliness etc. If it is found that O&M and the housekeeping is not up to the highest standard offered by the concessionaire by the concessionaire at the time of technical bid evaluation, the penalty will be imposed for not maintaining will be as under : (i) for each toilet Rs 1000/- per day, for each subway Rs. 5000/- per day. (ii) For non maintaining of planters Rs. 5 per square meter per day. (iii) For non cleaning of public plaza / corridor, parking area Rs. 2 per square meter per day. For non cleaning of road side channels Rs 5/- per meter. (iv) For non advertising street furniture Rs 200/- per day per street furniture. (v) For advertising street furniture Rs 1000/- per day per street furniture. Note : - For subsequent years after first year from the date of agreement, the above penalty rate will be enhanced @ 10% per year compounded. 5.7.5 There is no limit for the maximum penalty and NDMC will in cash the penalties amount calculated on fortnightly basis as proposed above for work wise and for not maintaining/ deployment the equipments / machines, manpowers, consumables etc., from the lien amount as maintained in the project account in scheduled bank and the bank will reimbursed the amount immediately to NDMC. NDMC will confirmed to concessionaire the above transaction within two week time and concessionaire will deposits the transacted amount in project account immediately to maintain the minimum lien amount balance in Project Account. If there is no sufficient money in the project account, the performance guarantee will be enchased and case will be processed for the termination of the contract. 70 Format for Covering Letter cum Project Undertaking Appendix A (On the Letterhead of the Bidder) To, The Executive Engineer (Connaught Place) Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg New Delhi - 110001 Sir, REF: DESIGNING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND CLEANING & MAINTAINENCE OF PUBLIC PLAZA/ CORRIDOR, PARKING AREA, PLANTER, SUBWAY AND TOILET IN CONNAUGHT PLACE ON DBOT BASIS. BEING DULY AUTHORIZED TO REPRESENT AND ACT ON BEHALF OF…………………………………. (HEREINAFTER REFERRED TO AS “THE BIDDER”), AND HAVING REVIEWED AND FULLY UNDERSTOOD ALL THE INFORMATION PROVIDED IN THE REQUEST FOR PROPOSAL (RFP) DOCUMENT PROVIDED TO US BY NDMC IN RESPECT OF THE CAPTIONED PROJECT, THE UNDERSIGNED HEREBY SUBMITS THE PROPOSAL FOR CONSIDERATION OF NDMC IN RESPONSE TO THE RFP FOR DESIGNING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND CLEANING & MAINTAINENCE OF PUBLIC PLAZA/ CORRIDOR, PARKING AREA, PLANTER, SUBWAY AND TOILET IN CONNAUGHT PLACE ON DBOT BASIS For your evaluation, we are enclosing our Proposal in one (1) original and one (1) copy, with the details as per the requirements of the RFP. We confirm that our Proposal is valid for a period of one hundred twenty (120) days from __________ (Proposal Due Date). 71 We also hereby agree and undertake as under: Notwithstanding any qualifications or conditions, whether implied or otherwise, contained in our Proposal we hereby represent and confirm that our Proposal is unqualified and unconditional in all respects and we agree to the terms of the proposed Concession Agreement, a draft of which also forms a part of the RFP document provided to us. We further represent that the Bidder has not been barred by NDMC, GNCTD, any other State Government in India (SG) or Government of India (GoI), or any of the agencies of GNCTD/SG/GoI from participating in projects of similar nature and such bar subsists as on the Proposal Due Date. .................................................... Signature of the Authorised Person .................................................... Name of the Authorised Person Date …………………….. 72 Format of Power of Attorney for Signing of Proposal Appendix B (On a Rs. 100 Stamp Paper duly attested by Notary Public) POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS, WE....................................... .................................(NAME AND ADDRESS OF THE REGISTERED OFFICE) DO HEREBY CONSTITUTE, APPOINT AND AUTHORISE MR / MS........................……………............(NAME AND RESIDENTIAL ADDRESS) WHO IS PRESENTLY EMPLOYED WITH US AND HOLDING THE POSITION OF .................................................... AS OUR ATTORNEY, TO DO IN OUR NAME AND ON OUR BEHALF, ALL SUCH ACTS, DEEDS AND THINGS NECESSARY IN CONNECTION WITH OR INCIDENTAL TO OUR PROPOSAL FOR DESIGNING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND CLEANING & MAINTAINENCE OF PUBLIC PLAZA / CORRIDOR, PARKING AREA, PLANTER, SUBWAY AND TOILET IN CONNAUGHT PLACE ON DBOT BASIS FOR SUBMISSION TO NEW DELHI MUNICIPAL COUNCIL, (HERE IN AFTER REFERRED TO AS NDMC) FOR CONSIDERATION OF NDMC INCLUDING SIGNING AND SUBMISSION OF ALL DOCUMENTS AND PROVIDING INFORMATION/RESPONSES IN ALL MATTERS IN CONNECTION WITH OUR PROPOSAL FOR THE PROJECT. We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney pursuant to this Power of Attorney and that all acts, deeds and things done by our aforesaid attorney shall and shall always be deemed to have been done by us. 73 Dated this the _______ Day of _______2013 For ___________________________ (Name and designation of the person(s) signing on behalf of the Bidder) Accepted _________________________Signature) (Name, Title and Address of the Attorney) Date: ……………………. Notes: 1. The mode of execution of the Power of Attorney should be in accordance with the procedure, if any, laid down by the applicable law and the charter documents of the executants (s) and when it is so required the same should be under common seal affixed in accordance with the required procedure. 2. Also, wherever required, the Bidder should submit for verification the extract of the charter documents and documents such as a resolution/power of attorney in favour of the Person executing this Power of Attorney for the delegation of power hereunder on behalf of the Bidder. 3. In case the Proposal is signed by an authorised Director, a certified copy of the appropriate resolution/ document conveying such authority may be enclosed in lieu of the Power of Attorney 74 Format for Anti Collusion Certificate Appendix C To The Executive Engineer (Connaught Place) Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg New Delhi - 110001 Anti-Collusion Certificate We hereby certify and confirm that in the preparation and submission of our Proposal for Designing, Installation and maintenance of Street Furniture and cleaning & maintainence of public plaza / corridor, parking area, planter, subway and toilet in Connaught place on DBOT basis, we have not acted in concert or in collusion with any other Bidder or other person(s) and also not done any act, deed or thing which is or could be regarded as anti-competitive. We further confirm that we have not offered nor will offer any illegal gratification in cash or kind to any person or agency in connection with the instant Proposal. Dated this ...................Day of ......................, 2013 ............................................ (Name of the Bidder) .................................................... (Signature of the Authorised Person) .................................................... (Name of the Authorised Person) Note: 1. To be submitted on the Letterhead of the Bidder 75 Format for Bid Security Appendix D (To be issued by a Scheduled Bank in India) B.G. No. ____________ dated _____________________ This Deed of Guarantee executed at _______ by ______________ (Name of Bank) having its Head/Registered office at ______________ ______ (hereinafter referred to as "the Guarantor") which expression shall unless it be repugnant to the subject or context thereof include its, successors and assigns; In favour of The Secretary, New Delhi Municipal Council,(hereinafter called "NDMC") having its office at Palika Kendra, Sansad Marg, New Delhi which expression shall unless it be repugnant to the subject or context thereof include its successors and assigns; WHEREAS A. M/s. ______________________ Ltd., a company registered under provisions of the Companies Act, 1956, having its registered office at ____________ (hereinafter called "the Bidder" which expression shall unless it be repugnant to the subject or context thereof include its/their executors administrators, successors and assigns) have decided to bid for the Project ________ as per the Request for Proposal Document (RFP Document) relating to Designing, Installation and maintenance of Street Furniture and cleaning & maintainence of public plaza / corridor, parking area, planter, subway and toilet in Connaught place on DBOT basis. 76 B. In terms of Clause 2.18 of the RFP Document dated ___________issued in respect of the Project the Bidder is required to furnish to NDMC an unconditional and irrevocable Bank Guarantee of Rs XXXXXX 1 (Rupees ----------------- only) as Bid Security for the Project C. The Guarantor has at the request of the Bidder and for valid consideration agreed to provide such Bank Guarantee being these presents: NOW THEREFORE THIS DEED WITNESSETH AS FOLLOWS: 1. The Guarantor, as primary obligor shall, without demur, pay to NDMC an amount not exceeding Rs XXXXXX (Rupees ----------------- only), within 5 days of receipt of a written demand from NDMC calling upon the Guarantor to pay the said amount. 2. Any such demand made on the Guarantor by NDMC shall be conclusive and absolute as regards the forfeiture of Bid Security and the amount due and payable by the Guarantor under this Guarantee. 3. The above payment shall be made without any reference to the Bidder or any other person and irrespective of whether the claim of NDMC is disputed by the Bidder or not. 4. This Guarantee shall be irrevocable and remain in full force for a period of (proposal validity period) from (date) ________ or for such extended period as may be mutually agreed between NDMC and the Bidder and shall continue to be enforceable till all amounts under this Guarantee are paid. 5. The Guarantee shall not be affected by any change in the constitution or winding up of the Bidder/the Guarantor or any absorption, merger or amalgamation of the Bidder/the Guarantor with any other person. 77 6. In order to give full effect to this Guarantee, NDMC shall be entitled to treat the Guarantor as the principal debtor. The obligations of the Guarantor shall not be affected by any variations in the terms and conditions of the RFP Document or other documents or by extension of time of performance of any obligations granted to the Bidder or postponement/non exercise/delayed exercise of any of its rights by NDMC against the Bidder or any indulgence shown by NDMC to the Bidder and the Guarantor shall not be relieved from its obligations under this Bank Guarantee on account of any such variation, extension, postponement, non exercise, delayed exercise or omission on the part of NDMC or any indulgence by NDMC to the Bidder to give such matter or thing whatsoever which under the law relating to sureties would but for this provision have effect of so relieving the Guarantor. 7. The Guarantor has power to issue this Guarantee and discharge the obligations contemplated herein, the undersigned is duly authorised to execute this Guarantee pursuant to the power granted under ______________________________________. IN WITNESS WHEREOF THE GUARANTOR HAS SET ITS HANDS HEREUNTO ON THE DAY, MONTH AND YEAR FIRST HEREINABOVE WRITTEN. Signed and Delivered by _________________________________Bank by the hand of Mr_________________________________ its ______________________________________and authorised official. 78 Format for Technical Bid E-1 Sl. No. Technical Parameters Contents of Technical Proposal (1) Design of Proposed Street Furniture 2 Appendix E Brief Description Functionality and Maintainability Durability, aesthetics and Vandalism proof Design Minimum advertising area preferable Digital display panels O & M Plan 2 (a) Operation, cleaning, Maintenance, and mechanized housekeeping for Street Furniture, Public Plaza, Planter, Corridor, Parking area, Subway, Footpath, Toilet etc. (b) Machine & equipments (c) Manpower deployment Overall approach for Maintenance Security, Daily/ weekly/ monthly/ yearly O&M and cleaning programme for street furniture and subways. Security, Daily/ weekly/ monthly/ yearly Maintenance and cleaning programme for toilets. Daily/ weekly/ monthly/ yearly Maintenance and cleaning programme for public plaza, corridors, planters etc. (iv) Mopping & rubbing machines of adequate capacity to clean the area. (v) Dry /wet vacuum cleaner, dry vacuum cleaner back mounted. (vi) High pressure jet & other equipments proposed for the project. (iv) Supervisor (minimum - 10) (v) Skilled manpower like electrician / fitter / technicians and operators (minimum - 35). (vi) Unskilled manpower (minimum - 150). (d) Experience of Operator for similar works Past Experience of the operator in handling Street Furniture/ public area/ planter/ parking/ subway/ toilet etc. Internationally/ Nationally. Experience in BOT/DBOT/OMT shall be 79 preferred. (e) Financial Competence Details as provided with regards to (i) Annual Turnover. (ii) Liquidity & Net Worth in eligibility criteria from similar business. (iii) Proposed capital expenditure for this project as per financial sustainability. E-2 The bidder has to be clearly declare the proposed number of street furniture to be provided and installed in project area in addition to the existing ones as per the following format and shall marks tentative location on drawing. a) Non Advertising Furniture:- Number/ Type/ Group b) Advertising Furniture:- Number/ Type/ Group and maximum display area in each type of furniture. Maximum display area should be less than or equal to area defined in E 4.2 c) Total proposed advertisement area for display in the project area: S.No Proposed Number/ Type of furniture to be provided and installed Location 1 Inner Circle 2 Middle Circle 3 Outer Circle 4 Radial Roads:- RR1, RR2, RR3, RR4, RR5, RR6, RR7 & RR1A Total Advertising Area for Project:- 80 Total Advertising Area after considering all the furnitures in the location d) To avoid visual pollution, the maximum advertising area during the concession period shall be as per the total advertising area mentioned in above (c). The advertising display shall be digital dynamic or static display. Digital advertising display shall be preferred. e) The number/ type of non-advertising furniture/ advertising furniture and their location shall be approved by the Steering Committee. f) Minimum proposed total advertisement area for the project will preferable. g) The advertisement panel/ display shall be complied with the respective law of Govt. of India and the advertisements displayed shall not be repugnant to the general standards of morality and should not hurt the religious sentiments of any section of the society or complete with services provided by NDMC. h) During the concessioner period no increase in advertisement area will be allowed as defined in E 4.2. or offered by the bidder in technical bid. E-3 The Bidders are required to submit the specified details of the various street furniture items as a part of Technical Proposal (i) Drawings (Internal and External) with dimensions(Internal and External) for all the proposed and total formats numbers. (ii) Advertisement Area each format wise. (iii) Materials for the major components / sub-components (iv) Finishes for the various surfaces and elements (v) Expected life of the furniture (vi) Fittings and Fixtures (vii) Other Specifications informations related to this project not covered above. 81 E-4. Technical Specifications for Street Furniture E 4.1 Standards & Specifications for proposed street furnitures and Project Area: E 4.1.1 Standards & Specifications for proposed street furnitures The Bidders are required to submit minimum two designs of each Street Furniture items as specified in this RFP in accordance with the minimum specified details and specifications as given below as a part of Technical Proposal but not limited to the following one. The bidder may also suggest the modification in the existing street furniture for up gradation the same and bidder may also proposed new State of Art Street furnitures other than the following one. Sl. Street Furniture Specifications for street furniture No. Components (The minimum preferable specification) 1. Multi-Purpose booths/ Block To be pre-fabricated with minimal onsite work Maximum permissible advertising display area should not marker/ Columns be greater than 8 sq. meter (Digital, dynamic or static etc. display). Digital display will be preferred. Two Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated or as proposed by the bidder and accepted by NDMC Electric wiring /piping: Concealed Electric wiring/fittings: To conform to BIS standards Facilities: Lights, Fans 82 Sl. No. 2. Street Furniture Specifications for street furniture Components (The minimum preferable specification) Information To be pre-fabricated with minimal onsite work panels Maximum permissible advertising display area (Digital, Dynamic or static display) should not be greater than 12 sq. meter on each display side. One side (Back side) is reserved to NDMC for social message/ information etc. Digital display will be preferred. Two Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated or as proposed by the bidder and accepted by NDMC 3. Free Standing Panels’ etc To be pre-fabricated with minimal onsite work Maximum permissible advertising display area (Digital, Dynamic or static display) should not be greater than 2 sq. meter on each display side. One side (Back side) is reserved to NDMC for social message/ information etc. Digital display will be preferred. Two Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated or as proposed by the bidder and accepted by NDMC. 83 Sl. No. 4. Street Furniture Specifications for street furniture Components (The minimum preferable specification) Flag Poles To be pre-fabricated with minimal onsite work Maximum permissible advertising display area (Digital, Dynamic or static display) should not be greater than 2 sq. meter on each display side. Digital display will be preferred. Two Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated or as proposed by the bidder and accepted by NDMC. 5. Benches To be pre-fabricated with minimal onsite work Maximum Size - 1m x 1m (Ht) x 2m (Length) Three Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one or two design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated or rot / cast iron as proposed by the bidder and accepted by NDMC Wooden / FRP cladding should be provided on the benches to protect the users from heated surface 6. Dust Bins To be pre-fabricated with minimal onsite work Maximum Size of a unit - 0.6m x 0.6m x 1.2m (Ht) Three Design 84 to be proposed by the bidder Sl. No. Street Furniture Specifications for street furniture Components (The minimum preferable specification) (Concessionaire) in its Technical Proposal out of which one or two design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Shall be a removable structure Structure: preferably stainless steel ASTM 304 grade / Galvanized steel powder coated/ non combustible/ inflammable materials or as proposed by the bidder and accepted by NDMC. Permission from Police is also to be obtained. Material used shall be acceptable to Police also. 7. Spit Toons Minimum capacity of the dustbin shall be 60 litres. To be pre-fabricated with minimal onsite work Three Design to be proposed by the bidder (Concessionaire) in its Technical Proposal out of which one or two design shall be approved by NDMC subject to approvals from Delhi Urban Arts Commission (DUAC) Size shall be as per the site/ location requirement. E 4.1.2 Standards & Specifications for existing street furniture 1. Toilets Seven Toilets in Outer Circle, Nine Toilets in Middle Circle and four Toilets in Central Park are already existed. Maximum permissible advertising display area(Dynamic or static display) should not be more than 18 sq m per toilet in Outer Circle at the space provided/ left in the toilet for display of Advertisement, maximum 5 sq m per toilet for the toilet in Middle Circle and no advertising display area for the toilets in Central Park. Upgradations/ Modifications at his own cost can be proposed by the concessionaire without disturbing the functionality and for the benefit of commuters. The prior 85 Sl. No. Street Furniture Specifications for street furniture Components (The minimum preferable specification) approval of NDMC is required for carrying out the same. 2. Subways S Seven subways are existed in Outer Circle, finished with granite flooring & cladding, properly lighted etc. Maximum permissible advertising display area (Digital, Dynamic or static display) should not be more than 12 sq m per subway at the space approved by NDMC. Digital display will be preferred. Note:a. For all the above mentioned street furniture, in one selected design, NDMC may suggest the modification or can ask to provide more design during the concession period but the advertisement area will not more than maximum permissible area in the project or the advertisement area offered in technical bid whichever is minimum. b. The design and number of street furniture shall be increased/ decreased as mutually agreed by NDMC and concessionaire during the concession period. c. During the concession period if NDMC decides and put more non advertising street furniture in project area that shall also be part of this agreement and these street furniture will also be maintained by the concessionaire. d. Two poster for each information panel/ free standing panels etc. per year will be provided by the Concessionaire free of cost as per the design given by NDMC. If more posters for information panels/ free standing panels are required by NDMC, the concessionor shall provide soft copy of the information panel / free standing panels to NDMC. 86 E 4.2 Sl. No. 1. Advertisement area on Street furniture for the project Street Furniture Permissible Advertisements area (placement & quantum) Proposed No. Maximum Advertisement Area in sq. meter Public Toilets Existing Seven Public Toilets at Outer 7 126 9 45 4 NIL 28 224 15 180 20 80 Circle: Advertisements are permitted at specified space provided maximum advertisement area 18 sq.m each PTU. Existing Nine Toilets at Middle Circle: Advertisement are permitted on side wall, front wall and above the PTU. Maximum advertisement area 5sqm per toilet. Existing Four Toilets at Central Park: 2. Advertisements are not permitted. Multi- Advertisements are permitted as per purpose approved design booths/ Block Maximum Advertisement area 8 sqm Markers/ Columns 3. Information Advertisements are permitted on one panels side only, other side (back side) is reserved for NDMC Maximum Advertisement area 12 sqm 4. Flag Poles Advertisements are permitted on both side. Maximum Advertisement area 4 sqm 87 Sl. No. 5. Street Furniture Permissible Advertisements area (placement & quantum) Proposed No. Maximum Advertisement Area in sq. meter Free Advertisements are permitted, on one 14 28 Standing side facing traffic only, other side (back Panels side) is reserved for NDMC Maximum Advertisement area 2 sqm 6. Benches Advertisements are not permitted 300 - 7. Dust Bins Advertisements are not permitted 150 - 8. Spit Toons Advertisements are not permitted 150 - 9. Subways 7 84 at Advertisement are permitted at/ near Outer Circle entry/ exit gates of the subways, maximum advertisement area shall be 12 sqm per subway. 10. Total 767 sq. meter Note:a. Maximum permissible area of advertisement in the project shall be 767 sq. meter excluding the advertisement inside the subways and should comply with the all statutory provisions as per laws. b. The advertisements displayed shall not be repugnant to the general standards of morality and should not hurt the religious sentiments of any section of the society or complete with services provided by the NDMC. c. The above proposed number of street furniture can be increased/ decreased but the maximum advertisement area for the components mentioned above will not be increased. d. The advertising display shall be digital, dynamic or static type display. Digital display will be preferred. 88 Format for Financial Bid Appendix F (On the letterhead of the Bidder) Date: The Executive Engineer (Connaught Place) Room No 1412, 14th Floor, NDMC, Palika Kendra, Sansad Marg New Delhi RE: DESIGNING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND CLEANING & MAINTAINENCE OF PUBLIC PLAZA/ CORRIDOR, PARKING AREA, PLANTER, SUBWAY AND TOILET IN CONNAUGHT PLACE ON DBOT BASIS. Sir, Having gone through this RFP document and having fully understood the scope of work for the Project as set out in this RFP, we are pleased to submit our quote in the form of the Percentage of Revenue Share to be payable by us to the Concessioning Authority (NDMC) as contained in the duly signed and sealed Appendix F1 enclosed herewith. We have reviewed all the terms and conditions of the RFP and undertake to abide by all the terms and conditions contained therein. We have agreed to pay NDMC percentage of Revenue Share as quoted in Appendix F 1 of RFP subject to minimum concession for the project as INR 5,00,000/- (Rupees five lacs only) per month with an increase of 10% (five percent) every year on the previous year fee. We hereby declare that there are, and shall be, no deviations from the stated terms in the RFP Document. Yours faithfully, For and on behalf of …………………………………………….. (Name of the Bidder) _________________________ (Signature of Authorised Signatory) Encl: Duly signed and sealed Appendix F1 . 89 Format for Financial Bid Appendix F1 FORMAT FOR CONCESSION FEE PROJECT:- DESIGNING, INSTALLATION AND MAINTENANCE OF STREET FURNITURE AND CLEANING & MAINTAINENCE OF PUBLIC PLAZA / CORRIDOR, PARKING AREA, PLANTER, SUBWAY AND TOILET IN CONNAUGHT PLACE ON DBOT BASIS. __________________________________________________ We agree to pay NDMC a concession fee as……………….% ( in words also) of monthly revenue earned subject to minimum of Rs 5 Lakhs (Five Lakhs) per month in the first year. The minimum concession fee shall be increased by 10% per year in subsequent years till end of the concession year. Authorized Signatory (With Stamp of the concessionaire) 90 APPENDIX F-2 FINANCIAL BID ESTIMATION Table1: Construction Price Schedule (Item-wise break up of construction cost to be indicated under the following heads) Sl. No. Brief Item Description 1 Procurement/ Manufacturing cost of the furniture. 2 Installation cost Unit Sub-Total 3 Electrical Works Sub-Total 4 Horticultural Works Sub-Total 5 Any other expenses A TOTAL CONSTRUCTION (1+2+3+4+5) 6 Contingencies 7 Interest During Construction (IDC) 8 Taxes, Works Tax etc. 91 Quantity Rate (Rs.) Amount (Rs.) Sub-Total (Rs. Lakh) 9 Supervision Independent Costs 10 TOTAL LANDED PROJECT COST (A+6+7+8+9+10) Table2: including Engineer Operation and Maintenance Price Schedule Sl. No. Brief Item Description Unit 1 Operation and Maintenance cost of Street furniture, Toilets, Subways etc. Per year 2 Operation and Maintenance cost of Electrical Equipments. Per year 3 Operation and Maintenance cost towards Manpower deployed Per year 4 Operation and Maintenance cost towards Administration Per year 5 Operation and Maintenance cost towards Security. Per year 6 Any Other Costs Per year TOTAL O&M (Schedule 2) Table3: Sl. Quantity Rate (Rs.) Amount (Rs.) COST Operation and Maintenance Price Schedule Schedule No. 1 TOTAL LANDED PROJECT COST (Schedule 1) 2 TOTAL O&M COST (Schedule 2) 92 Sub Total (Rs. Lakh) Table 4: Revenue Generation Estimates Year of Operation Estimated Revenue Generation (Crores of Rs.) First Second Third Fourth Fifth Sixth Seventh Eighth Ninth Tenth Eleventh Twelfth Thirteen Fourteen Fifteen Appendix F-3 A. General & Financial Information The bidder/ firm is requested to complete the information in this form. The information supplied should be the annual turnover for the Bidder for the past three years, in terms of the amounts billed to clients for each year for work in progress or completed, in Indian Rupees. 93 1. Firm Particulars Sl. No. Particulars 1 Name of Firm 2 Head Office Address 3 Telephone: Contact: 4 Fax: E-mail: 5 Place for incorporation/registration: Year of incorporation/registration: 2. A Power of Attorney authorizing the signatory of the bid to commit the Bidder(s). 3. Annual Turnover (in Indian Rs or equivalent US Dollars.): For the last three years ending (31/03/2013) 4. Liquid Assets (in Indian Rs or equivalent US Dollars.): For the last three years ending (31/03/2013) 5. Attach Brochure and details of the Firm pertaining to Ownership structure, business areas/activities, business growth revenue details, staff details and capability statement. 6. Details of Contacts for the Firm: Contact Person Contact Address Contact A Address, Telephone, Facsimile, E-mail Contact B Address, Telephone, Facsimile, E-mail Contact C Address, Telephone, Facsimile, E-mail Contact D Address, Telephone, Facsimile, E-mail B. Structure & Operation of firm/bidder Applicants shall submit the following information: 1. Legal Status 2. Place of registration 3. Principal place for business 94 4. Total value of eligible project works performed in the last five years ending 31/03/2013 shall be detailed out as indicated in the format. Year Name and Type of Project(s) Value (Turn Over) in Indian Rupees Crores 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 5. Financial reports for the last three years: balance sheets, profit and loss statements, summary of net cash accruals, gearing level, auditor’s reports, etc. List them and attach certified copies. 6. A certified copy of Applicant’s Current Memorandum and Articles of Association or other relevant constitutional documents and (where relevant) those of its immediate and all superior holding companies. 7. Name, Address, Telephone and fax numbers of the firm’s bankers who may provide reference if contacted by NDMC. C. General Experience Record Bidders should provide information on undertaking construction of similar projects as per section 3.1(d) in last five years (Separate Sheets for each project to be attached giving following details). A summary is to be provided in following format. Year Name of Work Name of Client with contact details Contract No. and Date Value of Contract in Rs. Crores 95 Date Started Date Completed Role of Applicant and Remarks Appendix ‘H-1’ List of Toilet under Connaught Place Project Division S.No. Location Quantity 1. Central Park opp. E Block 1 2. Central Park Opp. F block 1 3. Sansad Marg 1 4. ECE House 1 5. Jeevan Bharti (Outer Circle) 1 6. Adjoining state entry road 1 7. Parking area Super Bazar 1 8. Near E.S.S. Connaught Place (Outer Circle) 1 9. Central Park opp. A block 1 10. Central Park opp. B block 1 11. S.B.S. Marg outer circus junction 1 12. Middle Circle, F Block near RR-1 1 13. Middle Circle, F Block near RR-7 1 14. Middle Circle, E Block near RR-7 1 15. Middle Circle, E Block near RR-6 1 16. Middle Circle, D Block near RR-6 1 17. Middle Circle, C Block 1 18. Middle Circle, B Block near RR-3 1 19. Middle Circle, A Block near RR-3 1 20. Middle Circle, A Block near RR-2 1 Sl. No. Location of Garbage Station 1 Middle Circle, N Block near RR-1 2 Middle Circle, E Block 3 Middle Circle, D Block 4 Middle Circle, A Block 96 TOILET AND GARBAGE STATIONS UNDER EXISTING CONCESSIONAIRE: Sl. TOILET GARBAGE STATIONS Toilet in Outer Circus opposite H block. Garbage station at RR-1A No. 1. near Palika Bazar. 2. Toilet at Chelmsford Road near Outer Circus junction (towards Central Hospital). 3. Toilet at Chelmsford Road near Outer Circus junction (towards Railways Bungalows). List of Subway under Connaught Place Project Division S.No. Location Quantity 1. SANSAD MARG 1 2. BKS MARG 1 3. SUPER BAZAR 1 4. K.G. MARG 1 5. JANPATH 1 6. ECE HOUSE N BLOCK 1 7. GOPAL DASS BUILDING M BLOCK 1 TOTAL 97 7 Nos.