WHITE GOODS PROJECT ASSISTANT – JOB DESCRIPTION

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FURNITURE MATTERS
Job Description – Driver
1. To work as part of a small team to ensure the Bulky Matters’ partnership service is delivered to targets and
timescale
2. To professionally drive Bulky Matters 7.5 tonne vehicles on a daily basis, adhering to all legislative requirements,
including speed limits, correct use of tacho, etc
3. To adhere to all Furniture Matters’ specific rules and procedures regarding the driving and management of the
organisation’s vehicle fleet
4. To liaise closely with Furniture Matters’ Transport Manager and the relevant Council’s Vehicle Maintenance Unit
in order to ensure the project’s vehicles are safe, properly maintained and in good working order at all times
5. To instruct and supervise paid crew, volunteers, trainees and placement workers in respect of operational tasks
whilst out on the Bulky Matters’ vehicles
6. To follow and adhere to an agreed daily collection schedule - collecting items from individual householder’s
addresses as per the schedule
7. To collect bulky items from both within and outside people’s houses - using great care when handling and
loading items to ensure customer satisfaction and maximising re-use potential
8. To label each individual item as they are collected, assisting the crew member to complete collection paperwork
whilst at customer’ properties – thus ensuring items can be tracked back to both the individual household and to
the local authority area
9. To promptly assess each item’s suitability for reuse, recycling or disposal upon collection, and consequently load
the vehicle as appropriate
10. To offer a high level of customer service to members of the public whilst collecting items
11. To be responsible for the day-to-day maintenance and upkeep of the project’s vehicles - completing basic checks
and keeping the vehicle clean and cab tidy on a daily basis
12. To work as part of a team with other paid staff whilst working at various warehouse locations, helping to sort
collected items for either re-use, recycling or waste disposal
13. To assist in liaising with local re-use organisations in order to ensure that the maximum number of re-usable
items are passed on to them
14. To actively identify suitable reusable items that can be sold via Furniture Matters’ retail outlets or via Blackpool
Social Fund
15. To accurately enter information into a computerised stock control database system on a daily basis – booking
items in and out, producing barcodes and labelling, etc
16. To ensure information is accurately recorded and relevant paperwork is completed for updating and database
processing
17. To process all Social Fund orders, selecting items, requesting new stock, loading vans and competing deliveries
with finalisation of all paperwork and database entries.
18. To handle all residual waste materials as per agreed health & safety procedures and legislative requirements
19. To regularly work one ot two evenings per week and all day on a Saturday (rota basis) in order to cover
operations
20. To work from bases in Blackpool and Lancaster – as required
21. To undertake all required administration in relation to this post to an agreed standard, including producing regular
reports, records and statistics as required
22. To attend relevant training in relation to the post, e.g. manual handling, health & safety, first aid
FURNITURE MATTERS
Job Description – Driver
23. To work within Furniture Matters’ policies and procedures at all times – including Equal Opportunities, Health and
Safety, Data Protection, Confidentiality and Environmental policies
24. To attend line management sessions, staff meetings and other events as required
25. To work as part of a team and cover for other members of the team as appropriate
26. To undertake any other relevant tasks as instructed by Senior Managers
27. To work within the rules adopted by the Board of Trustees
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