Chair Healthwatch Lewisham Recruitment Pack 1 Chair, Healthwatch Lewisham Healthwatch Lewisham, the local champion for health and social care is appointing a Chair. We are looking for someone with an understanding of the importance of user involvement, some governance experience and most importantly a passion for promoting better health and social care for local people. Local knowledge would be helpful but not essential. Introduction Healthwatch Lewisham’s mission is to enable people, communities and organisations in Lewisham to have a say and influence the planning, commissioning and delivery of health and social care services to improve the health and wellbeing of patients, public and service users. We are now in our second year and have a strong staff team, a broad-based set of volunteers and an executive committee with a wide range of experience and skills. We have good links with other local Healthwatch groups and the complex NHS structures both locally, across London and nationally. This is an opportunity for a new Chair to take a leading role in steering the organisation to make a significant impact on the health and social care, the safety and the empowerment of local people. Healthwatch Lewisham is delivered and managed by Voluntary Action Lewisham (VAL), a voluntary organisation that works with, supports and represents the voluntary and community sector in the London Borough of Lewisham. Voluntary Action Lewisham is the accountable body for the contractual obligations of Healthwatch Lewisham, including the employment of individuals to carry out the key 2 Healthwatch functions. VAL is governed by an Executive Committee (Board of Trustees), led by an elected Chair of Trustees, made up of board members from local, regional and national organisations with a wide range of skills, knowledge and experience. The Healthwatch Lewisham board is a sub committee of VAL’s Executive committee, and works to formally agreed terms of reference. In addition to the Chair, the Healthwatch Lewisham sub committee currently comprises of two nominated members of VAL’s Executive Committee and two members appointed from the health and social care sector. The Chair of Healthwatch Lewisham is accountable to the Chair of the Executive Board of Voluntary Action Lewisham. The Director of VAL and the Healthwatch Lewisham Manager attend all meetings of the sub committee We wish to appoint a Chair of Healthwatch Lewisham to help guide and steer the development of this project. The Chair of Healthwatch Lewisham will chair all the sub committee meetings (currently monthly) and lead the strategic development of Healthwatch Lewisham in line with the agreed contract. The Chair will be coopted to VAL’s Executive Committee, with a single portfolio for Healthwatch Lewisham and will therefore be expected to report to, and attend, bi-monthly VAL Executive Committee meetings. There will be opportunity to attend a wide number of external boards, forums and events (depending on availability and level of interest) and on occasion to represent Healthwatch Lewisham to the wider health community, including statutory partners. One of these is the Lewisham Health and Wellbeing Board. The Chair of Healthwatch Lewisham has a seat at this strategic board, so attendance at these bi-monthly meetings is essential in this role. The position of Chair of Healthwatch Lewisham is voluntary and unpaid, however reasonable out of pocket expenses will be paid, including travel and subsistence, as appropriate. The Healthwatch Lewisham Chair will be supported by the Healthwatch Manager, who supports and services the Healthwatch Lewisham sub committee. 3 Role Description The Chair of Healthwatch Lewisham will lead the governance of Healthwatch Lewisham, primarily through the work of the Healthwatch Lewisham sub committee. This will include working with the sub committee members in the strategic planning and direction of Healthwatch Lewisham, in line with agreed objectives and requirements of relevant statutory bodies, including the Department of Health and Healthwatch England. The Chair is responsible for delivering on the governance elements of the agreed Healthwatch Lewisham action plan and responding to any concerns/recommendations regarding governance that are raised by relevant external partners, including London Borough of Lewisham. Key Responsibilities Oversee and ensure good governance of Healthwatch Lewisham is in place, working with the VAL Executive Committee and members of the Healthwatch Lewisham sub committee Chair sub committee meetings, ensuring the sub committee’s business is conducted efficiently and effectively through a framework of appropriate terms of reference, internal and financial controls, with strategies in place to manage and mitigate risk. Lead the sub committee in reviewing patient, service users, carer and wider community satisfaction in relation to the performance of Healthwatch Lewisham Oversee the performance and continuous improvement of Healthwatch Lewisham to ensure excellence and quality assurance. As an Ambassador and representative, upholding the reputation and integrity of Healthwatch Lewisham and its values. To attend, inform and influence the Lewisham Health and Wellbeing Board and other boards and forums as relevant. To play a proactive role in decisions relating to the Health and Wellbeing Strategy, and the planning and delivery of health and social care services in Lewisham. Ensure appropriate Healthwatch representation on CCG and its supporting partnership boards and play a proactive role in decisions relating to the Clinical Commissioning Strategy, and the planning and delivery of health and social care services. 4 Oversee the development and implementation of a workplan that meets the contractual obligations, with key responsibility for delivering the elements related to governance of Healthwatch Lewisham. Work within the responsibility delegated by the Executive Committee of Voluntary Action Lewisham and report in a timely and efficient manner, seeking professional advice when needed. To ensure that members of the sub committee understand their roles and responsibilities on the sub committee. Provide leadership of the sub committee that is responsive and accountable to members, partners, and stakeholders who have an interest in its work. Build and maintain effective working relationships with the Healthwatch Manager and the staff team. Develop and maintain strategic relationships with senior staff within other organisations to ensure effective partnership, as relevant. Person Specification 1. Good understanding of health, social care and wellbeing policy and issues/challenges facing the NHS and Local Authorities. 2. Strong communication and interpersonal skills, able to liaise effectively with a wide a range of stakeholders and audiences. 3. Strategic thinking, able to analyse complex information, demonstrate clear analytical intellect and guide rational decision making. 4. Support the values, ethos and objectives of Healthwatch Lewisham. 5. Clear understanding and experience of governance and the associated responsibilities. 6. Commitment to promoting equality and diversity. 5 Recruitment Process We are recruiting a Chair through an open process by way of public advertisement. Candidates will be expected to submit their interest by completing the application form. No CV’s or other communications will be considered. Candidates must provide sufficient evidence to demonstrate they are capable of performing the role of Chair. Closing date for application is Friday 4th July 2014 and interviews will take place in Catford w/c 7th July. Following receipt of applications, the shortlisted candidates will be interviewed by a panel of key stakeholders. Those people attending for interview will be notified of the outcome as soon as possible after the interviews. Voluntary Action Lewisham will conduct post interview checks and will take up references before an appointment is formally made. Appointment to Chair of Healthwatch Lewisham shall be for an initial period of one year, which may be extended for a further period, if appropriate. Eligibility Applications will be considered from: Anyone who is over the age of 18 and lives or works/volunteers in Lewisham. Exclusions due to Conflict of Interest Applications from the following will not be considered: Providers of statutory health or social care services and their employees, where these services are accessed by Lewisham residents i.e. NHS Hospitals, Community Health Services, Social Workers. Employees of organisations with a statutory role to commission health or social care services for people in Lewisham. 6 Lewisham Councilors or MPs. Individual circumstances will be considered by the panel, but generally people will also be excluded if: They have been dismissed as a trustee or a director from an organisation of any kind. They are the subject of a bankruptcy restrictions order or similar order. Anyone who is under a disqualification order under the Company Directors Disqualification Act 1986. Time Commitment As well as attendance at meetings detailed above and reading the papers in advance, there will be time required to keep up to date with communications from the Healthwatch Manager and respond to issues raised. It is anticipated that this will be at least 4 hours per week. How to apply for this role For more information, please read our website www.healthwatchlewisham.co.uk To apply for this role, please send your completed application form to: info@valewisham.org.uk or if you wish to post it, send to: Voluntary Action Lewisham 120 Rushey Green London SE6 4HQ If you would like to have an informal discussion about the role, then please contact: Chris Freed Interim Chair, Healthwatch Lewisham Chair, Voluntary Action Lewisham Tel: 07736 814199 Email: chris.freed@tiscali.co.uk Miriam Long Manager Healthwatch Lewisham St. Laurence Community Centre 31 – 37 Bromley Road Catford, London SE6 2TS Tel. 020 3417 4727 Email: miriam@healthwatchlewisham.co.uk 7 APPLICATION FORM Post applied for: Chair of Healthwatch Lewisham Please return your completed form by: Friday 4th July 2014 Please return this application along with the Equality & Diversity Monitoring Form to: info@valewisham.org.uk Healthwatch Lewisham wishes to ensure that comparison between applicants for posts is thorough, fair, and in line with the equal opportunities policy. It is essential therefore that you complete this application form fully as it will be used to assess whether you will be shortlisted for interview. Please do NOT enclose a separate C.V. Please use black ink or black type when completing this application Name: Home Address: Telephone (day): Telephone (eve.): Email If successful, how soon could you take up the post? Please complete each section in full. It is not acceptable to write ‘see attached CV’. 8 Please tell us how your skills/ experience and any relevant training meet the requirements of the role description. Do not use more than 2 pages. DETAILS 9 Do not write see C.V. Please tell us why you are interested in applying for this role. 1 References (Please provide the names and addresses of two people who are willing to give references, one of whom must be your current or latest employer.) Referee 1 Referee 2 Please note that referees will only be contacted if you are offered the post. Where did you see this post advertised? Declaration: I confirm that to the best of my knowledge the information I have provided in this application is correct. Signature Date 1