Important Job Application Information Thank you for your interest in NHS Tayside vacancies Please see below Job Description/Specification and General Conditions of Service Your Application Form must be completed in full. Please note copies of Curriculum Vitae, Qualifications and Course Certificates will not be accepted at this stage. Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the vacancy reference number in the subject box) or to the postal address given on the General Conditions of Service. All completed applications are held in Human Resources until the closing date. After the closing date a panel will meet to prepare an interview shortlist. Once this decision has been made, all shortlisted applicants will be emailed to invite them to attend for interview. It is important that you check your emails regularly. This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding interview within 6 weeks of the closing date, your application has been unsuccessful and you will receive no further correspondence from Human Resources. ADDITIONAL INFORMATION:Find out more about living and working in Tayside at: www.dundeecity.gov.uk www.angus.gov.uk www.pkc.gov.uk General Conditions 05.08 NHS TAYSIDE – AGENDA FOR CHANGE JOB DESCRIPTION 1 JOB IDENTIFICATION Job Title Project Manager Department(s)/Location Angus Alcohol and Drugs Partnership Number of Job Holders 1 1. JOB PURPOSE Alcohol and Drugs Partnership To take the lead in supporting the Angus Alcohol and Drugs Partnership (ADP) establish a new way of working within substance misuse services. The ADP has developed a model that they wish to proceed with based on a whole family approach. The ADP wish to test this model in a single locality. The post holder will be responsible for delivering the pilot and then lead on the implementation of the model thereafter. The model will apply to NHS, Social Work and Third Sector substance misuse, mental health, and children’s services. The post holder will report to a steering group made up of ADP members who are responsible for delivering the project. The Project Manager will be supported by a range of people including the ADP support team. The Steering Group will ensure that the relevant staff in substance misuse services, finance, HR, the health and social care integration team, staff partnership representatives and others as required engage with the Project Manager to assist in the delivery of the whole family approach. This will involve management of a complex, multiagency portfolio of activities to improve the outcomes for families affected by substance misuse. 3 ORGANISATIONAL POSITION Angus Alcohol and Drugs Partnership Service Manager Project Manager This post General Conditions 05.08 4 SCOPE AND RANGE Angus Community Health Partnership (CHP) Community Mental Health Services Adult Psychological Therapies Service Tayside Substance Misuse Service Rehabilitation AHP Services Pharmacy Minor Injury and Illness Services Health Improvement Team Supporting Departments in Council & NHS The Centre for Organisational Effectiveness (TCOE) Workforce/H.R. Directorates Corporate Services Data & Information/Business Support Communication Departments Finance Directorates Angus Council - People Directorate Angus Social Work and Health Services Home Care Services Alcohol, Drugs & BBV Team Intermediate Care Care Management Residential, Respite and Day Care Children’s Services and Schools Angus Council - Communities Directorate Independent Sector Care Homes Care providers Community Planning Housing Leisure Services Community Learning & Development Other Community Planning Partners Police Scotland Scottish Prison Service Skills Development Scotland Further Education Colleges Voluntary Sector - 902 organisations affiliated to the Angus Voluntary Sector Interface administered through Voluntary Action Angus (VAA) Tayside Council on Alcohol CAIR Scotland Barnardo’s Angus Carers Centre Adult Population of Angus Service delivery organised via 4 distinct and co-terminous Localities circa. 25,000 population in each. In addition there is a close association and interplay with the National Integrated Resource Framework (I.R.F.) pilot in Tayside The postholder is expected to work across these and with other key partners to achieve outcomes in the following areas: Leadership, coordination and facilitation and promotion of an integrated and co-ordinated approach to delivery of health and social care services for specified programmes of work, involving connecting across health social care and housing and across the statutory, voluntary, independent and private sectors. Build expertise within Angus Health and Social Care Partnership to support integrated locality working, increase improvement support capacity ensuring synergy, alignment and integration across the cycle of improvement Ensure the needs and aspirations of service users and unpaid carers are a fundamental consideration with developments and activities alongside the principles of community and peer engagement Ensure thinking and developments within Angus Health and Social Care Partnership use improvement methodology to facilitate change and reduce harm, waste and variation Ensure improvement activities within the Angus Health and Social Care Partnership are underpinned with robust models for sustainable change. Ensure appropriate leadership and organisational development behaviours are promoted. Ensure that activities are targeted on areas of inequality and social inclusion. Ensure robust evaluation of the programmes of work. Develop robust strategic modelling to infirm clear future strategic planning. General Conditions 05.08 5 MAIN DUTIES/RESPONSIBILITIES Manage the locality integration in Angus related to successful delivery of the specified programme outcomes and objectives and its associated portfolio of projects. Key components include: 1.1 The Project Manager will complete the implementation of the whole family approach model and ensure this model is tested via a pilot and then implement in full across substance misuse services by April 2016. This approach must recognise the needs of CAPSM and demonstrate the value of early intervention. 1.2 The first task will be to pilot the whole family Approach in a specific area. The Project Manager will be responsible for setting up the pilot. This will include the location, the staffing levels, the management structure during the pilot, determining staff roles within the pilot and evaluation of the pilot. 1.3 The Project Manager will evaluate the pilot and then develop a plan for how to roll out the whole family approach across Angus. 1.4 The Project Manager will develop a service specification for the whole family service within the context of a recovery oriented system of care (ROSC) detailing every agencies role within the new system. This will include clear reporting arrangements to the ADP, CPP and the health and social care partnership. 1.5 Be responsible for establishing a local needs assessment based on available demographic data and subsequently develop outcomes for the new service. These will be part of a broader governance framework and reported regularly to the ADP. 1.6 Ensure the views of service users and carers are included in the development of the whole family approach model. 1.7 Develop a workforce development plan for the new service. This can be supported by STRADA. 1.8 Develop a plan to ensure that there is workforce development/training for staff prior to the pilot and the roll out of the model across services which ensures that staff are clear about their roles in the new system 1.9 To undertake any other duties commensurate with the expertise required to drive forward improvement in crosssectoral Health & Social Care Integration in Angus. Your performance must comply with the national “Mandatory Induction Standards for Healthcare Support Workers in Scotland” 2009; and with the Code of Conduct for Healthcare Support Workers 6 COMMUNICATIONS AND RELATIONSHIPS The role requires excellent interpersonal skills in order to quickly gain credibility and motivate people and gain commitment of others in the development and achievement of the programme objectives. Communication, presentation and facilitation skills including regular communication of information such as sensitive information associated with improvement and transformation for example changes of working practices. Throughout the programme the post holder must display effective influencing, negotiation and persuasion skills when interacting with key stakeholders, understanding and overcoming barriers to change to ensure that programme objectives and met particularly where there is likely to be resistance by some parties to the changes as the Programme is planned and implemented. The post holder must demonstrate the ability to function competently both as a lead and member of the multidisciplinary team and understand and acknowledge the role and function of other members of the team. The post holder must be able to motivate others to ensure they work effectively to meet the Programme’s objectives. Overall continuing responsibility for establishing effective systems and standards of communication and for providing and receiving routine, highly complex, sensitive or contentious information and dealing with potentially stressful matters with a wide range of independent and voluntary sector providers, health care partners, patients, General Conditions 05.08 families other relevant departments/agencies. Complex challenges may arise and solutions will require creativity within the conflicting parameters of the scope of the programmes. Utilises a wide range of media such as telephone, social media, verbal and written communications to overcome any difficulties in communication with people involved identifying and negotiating appropriate actions to reach agreed outcomes. Establish and maintain relationships based on mutual respect communicating on a regular basis with the patient/relatives/multidisciplinary team and external agencies involved in the provision of care. Key relationships will be with all members within the Angus ADP Whole Family Approach Steering Group, the Angus Health & Social Care Interim Chief Officer, NHS Tayside, Angus Council, Tayside Centre for Organisational Effectiveness, Tayside Council on Alcohol, CAIR Scotland, VAA, and Police Scotland. To manage any transitional/transformational budgets applied to the designed programmes. 7 KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Educated at degree level or portfolio of evidence demonstrating equivalent experience at that level with evidence of ongoing professional development including relevant Masters modules Demonstrable track record of success in an improvement position with expert knowledge attainment Evidence of managing/leading staff with advanced leadership and facilitation skills with proven ability to empower others Experience and knowledge of research, audit, quality improvement / facilitating learning in practice and effecting change Demonstrate previous success in the development of professional practice in care settings & service delivery Ability to lead and manage service improvement and redesign. High level of understanding of SG Health & Social Care Policy with proven ability to interpret and apply Excellent interpersonal, influencing and presentation skills Excellent verbal and written communication skills Evidence of ability to network and work effectively across multi-professional/multi-agency boundaries Ability to analyse/critically appraise research, improvement data to continually drive improvements in practice Evidence of effective leadership of Change and Improvement with multi-sector agencies. General Conditions 05.08 8 ESSENTIAL ADDITIONAL INFORMATION SYSTEMS AND EQUIPMENT The post holder is expected to have the knowledge and skills necessary to use all equipment within in the area. Examples of equipment and machinery used [NB: core machinery may be evident although used in different ways depending on area]: Information Technology Key board skills Word processing Database and spreadsheet management , development and analysis Email/intranet/internet Telephone/mobile phone Presentation software Internet skills for extracting evidence based information Teleconference/WebEx Digital Stories Social Media e.g. Facebook Moving & Handling Small loads for group facilitation Rearranging furniture to facilitate effective small group work/training RESPONSIBILITY FOR RECORDS MANAGEMENT All records created in the course of the business of NHS Tayside are corporate records and are public records under the terms of the Public Records (Scotland) Act 1937. This includes email messages and other electronic records. It is your responsibility to ensure that you keep appropriate records of your work in NHS Tayside and manage those records in keeping with the NHS Tayside Records Management Policy and with any guidance produced by NHS Tayside specific to your employment 9 PHYSICAL DEMANDS OF THE JOB Physical Skills: several times per day Keyboard skills Drive Notes of meetings Report writing Physical Demands: several times per day Working mainly within office areas and meeting rooms with some time spent in clinical and other professional environments Combination of sitting, standing, walking for short period to attend meetings including travel to various sites Mental Demands: several times per day Dealing with frequent interruptions from a range of professionals & other staff Intense concentration required frequently to facilitate and participate in debate and consensus decision making relating to service/practice and role development whilst attending to group dynamics/behaviours considering and responding to issues and agendas Complex decision making in relation to prioritisation of own and other peoples work ensuring appropriate assessment of risk and the management of risk within unpredictable situations Balancing an ethos of continuous quality improvement within a finite resource General Conditions 05.08 Transforming group work material and general discussion into policy/action plans and strategy Managing verbal and nonverbal behaviour in self and others responding in a professional manner at all times Writing reports, proposals and influencing/persuading others to support implementation Challenging the values/beliefs/decisions of multiprofessional teams and taking appropriate action Maintain high level and consistent professional behaviour in unpredictable and stressful situations Lead investigatory/disciplinary issues within the nursing/midwifery profession and participate as required in others Keep abreast of national policy directives and evidence based practice, interpreting applicably and advising local strategy and action plans Continually motivate, enthuse and maintain the moral of senior clinical staff within an ever changing environment Preparation for meetings and workshops with staff Working Conditions: Respond appropriately and in a professional manner to occasional exposure to challenging behaviours related to sensitive issues to a range of staff. General Conditions 05.08 10 DECISIONS AND JUDGEMENTS The post holder will be aligned with the Angus CHP Locality. The post holder will be managerially responsible to the Mental Health Service Manager for management, work review and formal appraisal of performance. The post holder has continuing responsibility to work in partnership with others to develop and improve services and care delivery within the Angus Health and Social Care Partnership. The post holder will have autonomy to make complex leadership decisions regarding the specific projects. Interpret health and social care policy and strategy, establishing measurable and achievable service goals and work plans. The post holder has responsibility within defined service areas/projects to prioritise and devise/ implement and evaluate service/practice/role development initiatives Accountable and responsible for decisions relating to quality improvement/ service development initiatives. Work is generated through a variety of sources: much of the work will be self generated through close working relationships with all stakeholders and good working knowledge of the local, national and professional health and social care legislation; Change Fund and other Transitional funding streams, the Angus Single Outcome Agreement, NHS Tayside Health Plan and working with communities. To liaise effectively with professional support through The Centre for Organisational Effectiveness. 11 MOST CHALLENGING /DIFFICULT PARTS OF THE JOB Effective management and prioritisation of competing demands within and across the Angus Health and Social Care Partnership. Balancing the demands of all stakeholders to provide an efficient, safe effective and personcentred service Influencing, persuading and negotiating at all levels within the organisation to reach corporate targets and objectives. Maintaining the motivation and enthusiasm of staff for continuous quality improvement in unpredictable and busy health and social care environments. Developing a model of service delivery in both posts which can be translated into a robust and clear future strategic approach. General Conditions 05.08 Person Specification POST REF NO: JOB TITLE/BAND LOCATION/BASE: HOURS: D/LR/90/14 Project Manager St Margaret’s House, Forfar 37.5 hours per week CRITERIA ESSENTIAL EXPERIENCE: Experience of Project Management Experience of leadership which demonstrates influencing, negotiation and facilitation skills Proven track record of improving and developing services through change management and redesign Experience of Project Management involving Local Authorities, the Voluntary Sector, Independent Contractors, Patients and Carers QUALIFICATIONS: (Training; Research; Publications) First Degree Masters Degree or demonstration of analytical and appraisal skills to critically evaluate and synthesize complex data to enhance service delivery and development – commensurate with Masters level study Certificate of Project Management Robust evidence of relevant continuous professional development KNOWLEDGE & SKILLS: Effective leadership skills and ability to adapt leadership style depending on the context Highly developed communication skills Ability to analyse complex information and respond to population needs analysis High level facilitation and change management skills to manage change effectively Diplomacy, tact, sensitive handling and empathy Ability to manage conflict across a range of situations, eg within teams, between agencies and professions Proficient IT skills PERSONAL QUALITIES: Strive for high quality person-centred care Dynamic and forward thinking General Conditions 05.08 DESIRABLE Masters Degree Solution focused, self starter and disciplined Ability to prioritise own and others workload with need to respond to conflicting priorities, often working under pressure and to tight deadlines Genuine commitment to the principles of diversity and equality Commitment to life long learning Team player OTHER: General Conditions 05.08 Flexible about hours of work, scope of tasks and responsibilities Ability to travel within the range of the job General Conditions of Service POST REF NO: D/LR/90/14 JOB TITLE/GRADE: Project Manager, Band 8A LOCATION: Angus Alcohol & Drugs Partnership, St Margaret’s House, Forfar Conditions of Service Remuneration The terms and conditions of service for this post are those determined by the NHS Staff Council. The current salary scale for the post is £39,632 to £47,559 per annum (pro rata for part-time staff). Placing on the scale on appointment is normally at the minimum but may be higher subject to verification of previous relevant service. Please note the salary and band for this post are indicative only and are subject to Agenda for Change Job Evaluation. Hours of Duty Salary is paid monthly by Bank Credit Transfer. The hours of the post are 37.5 per week. This is a fixed term post for 12 months as a result of fixed term funding. Superannuation Start and finish times will be determined by the needs of the service. Membership of the NHS Superannuation Scheme is not compulsory but is open to all staff between the ages of 16 and 70 (65 in some instances). The contributions paid are a percentage of superannuable pay, which is essentially basic pay excluding, for example, overtime or travelling expenses. Contribution rates with effect from 01.04.14 are as follows: Annual Pensionable Pay (Full-time equivalent) Up to £15,431 £15,432 to £21,387 £21,388 to £26,823 £26,824 to £49,472 £49,473 to £70,630 £70,631 to £111,376 £111,377 and over Contribution 5% 5.6% 7.1% 9.3% 12.5% 13.5% 14.5% Contributions are subject to tax relief and reduced National Insurance contributions. NHS Tayside also makes a substantial contribution towards scheme benefits – currently around 14% of basic pay. General Conditions 05.08 Annual Leave On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per year. After 5 years aggregated service = 29 days (pro rata for part-time staff) or 5.8 weeks per year After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year References Occupational Health Clearance Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003 Disclosure Scotland Immigration, Asylum and Nationality Act 2006 Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per year All offers of appointment are subject to receipt of two satisfactory references. All offers of appointment to new entrants to the National Health Service are subject to a medical examination. Medical examinations are arranged and undertaken by the Occupational Health and Safety Advisory Service (OHSAS). All current or spent criminal convictions, cautions, warnings or any case pending must be disclosed prior to commencing in employment as detailed on the application form. Please note that having a conviction will not automatically debar you from obtaining employment with NHS Tayside. Careful consideration will be given to the relevance of the offence to the particular post in question. However, if you are appointed, and it is found that you did not reveal a previous conviction your employment may be terminated. Not required It is a criminal offence for an employer to employ anyone who does not have permission to live or work in the UK. Shortlisted applicants will be asked to produce specific original documentation at interview e.g. Passport, or full birth certificate together with an official document giving the applicants permanent National Insurance Number and name issued by a Government Agency or a previous employer, as well as photocopies of these documents. Professional Registration/ New entrants to NHS Tayside will be required to achieve the Induction Standards & mandatory Induction Standards for Healthcare Support Workers Code of Conduct (HCSWs) in Scotland and comply with the Code of Conduct for HCSWs throughout your employment. Smoking Policy Smoking is prohibited within NHS premises and grounds. Applications Completed forms should be returned to: recruitment.tayside@nhs.net quoting the job reference in the subject line or to Human Resources Directorate, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY By closing date of 19th November 2014 General Conditions 05.08 General Conditions 05.08