Somercotes Medical Centre 22 Nottingham Road Somercotes Alfreton, Derbyshire, DE55 4JJ Telephone 1: 01773 602141 Telephone 2: 01773 601700 Appointments: 01773 601700 Prescriptions: 01773 601702 01773 601704 Fax: www.SomercotesMedicalCentre.co.uk Website When the surgery is closed call 111 Welcome to Somercotes Medical Centre We began using the current premises in October 1988. Parking is available for a limited number of cars. Access to the practice, clinical rooms and patient’s toilets facilities have been designed to help those with physical disabilities. The lobby area just inside the front door may be used by parents for pram and buggies, and there are baby changing facilities available. As you would expect, we ask that there should be no smoking in any part of the building or grounds of the surgery, that mobile phones are turned off, and no dogs will be admitted other than guide dogs for the blind. We hope to use our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients. Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients. Please see our Useful Contacts page for more services avavilable locally. FLU VACCINATION APPOINTMENTS - BOOKING NOW FOR OCTOBER 2015 If you are eligible for a influenza vaccination we are now booking appointments for our clinics in October. If you are in any of the following groups - Please don't delay, book your appointment today. Asthma (currently on medication) COPD Diabetes Kidney Disease Liver Disease Parkinsons Splenic Problems Poor Immune System Pregnant Women Anyone over 65 years of age 2, 3, 34 year olds Carers Appointments To make the best use of time, we run a full appointments system. Patients with urgent problems however, will always be fitted in when necessary at the end of the morning sessions. You can make an appointment either by telephoning or by calling in personally. Please make your request in plenty of time whenever possible. Remember that each appointment lasts for only 10 minutes. It is designed to discuss one complaint, so if you have more than one issue to raise please book a double appointment with the receptionist. Out of Hours Please remember requests for medical assistance outside normal surgery hours should be reserved for urgent problems only. However, if you should need help during out of hours, please telephone 111. Test Results Please telephone the surgery between 1.00pm and 4.00pm to obtain the results of your tests. For patients on regular medication, please make written requests for repeat prescriptions. Please allow a minimum of two working days for your prescription to be ready for collection. You will find a re-order sheet attached to one side of your prescription making it easy for you to tick the items that you need. Patients should be aware that you may be asked to see either a Doctor or Nurse periodically for routine medication checks, and this may delay the issue of your prescription. This is why we would ask that you should not leave ordering your prescription until you have only a few days supply of medication left. You may order your prescription in any of the following ways: Post – You may post your request to us. If you wish us to post your prescription back to you please ensure you enclose a stamped addressed envelope. Please allow extra time for postal services delays. Fax – Our fax number is 01773 601704 Chemist Services – You inform the local Pharmacy that you need your prescription. They will notify us, collect the prescription and make up your medication ready for you to collect directly from them. Please ask you local chemist if they provide this service. By Telephone – We have a telephone ordering facility for the use of patients who have severe mobility problems or are housebound. Please call us on 01773 601702 between 1.00pm and 3.30pm every weekday. Online - via the form below or by using the internet access site (please ask reception or your GP for more information) By written request - For regular repeat medication there is an attatched sheet with the prescription showing a list of your medication. To re-order an item, please hand the list in at reception, post it into the collection box within the entrance hall of the surgery or post through the letter box if the surgery is closed. Please allow 2 working days for the prescription to be processed Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. Catchment Area SOMERCOTES MEDICAL CENTRE CATCHMENT AREA In order to give patients the best possible quality services, practices have the discretion to decide upon their chosen catchment area, taking into account their list size, practice workload and GP availability. The area must provide ease of access for patients to attend the surgery and for the GP to conduct their visits when required. Many NHS Services are disadvantaged by how the County borders affect them; Community Services such as District Nursing, Health Visiting and Mental Health Services for example are disadvantaged by being restricted when working across County borders. This obviously impacts upon our patients living over the Derbyshire/Nottinghamshire border. It is for all of these reasons that Somercotes Medical Centre decided to remove Selston, Golden Valley, Jacksdale and Westwood from our catchment area many years ago. It was however, decided that we would not ask our current patients living in these villages to transfer to another practice, apart from when they moved home. We do not accept any new patients from Selston, Golden Valley, Jacksdale and Westwood for any reason. OUR CURRENT PRACTICE CATCHMENT AREA IS SOMERCOTES, ALFRETON, SWANWICK, RIDDINGS, LEABROOKS, PYE BRIDGE, JUBILEE, IRONVILLE AND SOUTH NORMANTON. We would of course be very pleased to welcome back any patients who are returning to our catchment area should you choose to do so. Useful Contact Details Live Life Better - For support with smoking, weight management and wellbeing. http://www.dchs.nhs.uk/livelifebetterderbyshire (www.dchs.nhs.uk/livelifebetterderbyshire) Access to Counselling Services - http://www.derbyshcft.nhs.uk/our-services/patientinformation/psychological-therapies/talking-mental-health-derbyshire/how-to-access-theservice/self-referral-form/ (www.derbyshcft.nhs.uk/our-services/patientinformation/psychological-therapies/talking-mental-health-derbyshire/how-to-access-theservice/self-referral-form/) Independant Mental Capacity Advocacy Service - The Mental Capacity Act (2005) provides a new right to Independent Mental Capacity Advocacy (IMCA) http://www.derbyshireimca.org.uk/ (www.derbyshireimca.org.uk/) Dementia Friends- We are proud to say several of our staff are now Dementia Friends and have learnt some of the small things we can all do to help those living with dementia in our communities. If you want to become a Dementia Friend visit http://www.dementiafriends.org.uk (www.dementiafriends.org.uk) Walking for Health - walking makes people happy and keeps them healthy. 70,000 people walk regularly with them with walks throughout the county and country - Walking for health will support you to get started too. http://www.walkingforhealth.org.uk (www.walkingforhealth.org.uk/) Care Quality Commission Certificate of Registration Statement of Purpose Pt 2 Statement of Purpose Pt 4 Bank Holiday and Staff Training Arrangements 2015 Bank Holliday and Staff Training Arrangements 2015 We would like to give you notice of our Bank Holiday and Staff Training closing arrangements for 2015. The Surgery will be CLOSED FOR BANK HOLIDAYS on the following dates: Good Friday April 3rd 2015 Easter Monday April 6th 2015 May Day May 4th 2015 Spring Bank Holiday May 25th 2015 Summer Bank Holiday August 31st 2015 Christmas Day December 25th 2015 Boxing Day December 28th 2015 New Years Day January 1st 2016 In cases of emergency, please telephone the out of hours service on 111. The Surgery will be CLOSED FOR STAFF TRAINING on the following Wednesday afternoons (Closing at 1.00pm) during 2015: Weds 18th March 2015 Weds 22nd April 2015 Weds 13th May 2015 Weds 17th June 2015 Weds 15th July 2015 Weds 16th September 2015 Weds 14th October 2015 Weds 18th November 2015 As usual, in cases of emergency, please telephone 111. Thank you. Are you a Carer or are you cared for? The definition of a Carer is someone who looks after a relative or friend, young or old, who is disabled due to a physical or mental impairment or by age. Many Carers do not even realise that they are Carers for many reasons. For example, they may be looking after a disabled child in a normal family setting, or the Carer may be a child themselves and looking after a parent or sibling, or you may even be a friend who checks in on an elderly neighbour.....the scenarios of Carers are numerous and very diverse. The Practice would like to know of all of the 'Carers' and 'Cared for' patients within its list. We are campaigning to help as much as we can. If we know of carers we can adapt the surgery systems to make life easier. This may be doing such things as making the repeat ordering of prescriptions easier, or advising you that the Cared for patient is in need of a health check so that you are able to support them. You may like to make some other suggestions of how we can help. We will need permission from the Cared for patient to be able to help and so arranging this will help both you and the Practice. We have leaflets and Carers Packs available from reception, and a simple form/ letter of authorisation that will help us to work with you and of course any information that is shared with us is kept entirely confidential. Alternatively you can access the carers form through this link Online carers form. __________________________________________ Thank you to everyone who participated in our Carers Survey at Somercotes. We have looked at the responses and feedback, and working with the Derbyshire Carers Association charity we have created a pioneering new scheme of in- surgery support for carers in the area. We now have a Carer Support Worker from Derbyshire Carers Association who comes to the surgery once monthly to run a clinic for Carers who would like to get some support or guidance with their caring role. If you are feeling over-whelmed or even if your coping fine Lisa, our support worker, can work with you to: Access additional funding Access respite care Apply for blue badges Provide one to one support Create emergency plans in case you become unwell yourself Get extra help in for you and your loved one Lisa is happy to offer support in person at Somercotes Medical Centre, on the telephone or even in your own home. To find out more or to book an appointment contact the reception team at Somercotes Medical Centr. Many thanks The surgery team Citizens Advice Clinics Mid Derbyshire Citizens Advice Bureau provides a weekly advice session at the surgery on Tuesdays between 2pm to 4pm on an appointment only basis. This service offers free, independent, confidential, impartial advice and help in the following areas: • Welfare Benefits. Advising on entitlement and the claiming process, helping with the completion of forms and advice and help with appeals. • Money Advice. Assistance dealing with debt, including negotiation with creditors, drawing up financial statements and advice on court procedures. • Employment. Advice on employment rights, redundancy, dismissal and claims to an Employment Tribunal. • Housing. Advice and negotiation on tenancy rights, homelessness, and disrepair. • Consumer problems. Advice on consumer credit, unsatisfactory goods and services, drafting and writing letters and offering further negotiation. • Relationships. Advice and information on issues such as divorce, separation, maintenance, death and bereavement. If you feel you could benefit from an appointment, please speak with one of our receptionists. Home Visits Home visits are only made if your illness prevents you coming to the Practice. Please consider that a home visit takes more GP time than an appointment in the surgery, a GP is able to see 3 or 4 patient in surgery in the time it takes to complete one home visit. If you are likely to need a home visit, please telephone the Surgery as early as possible, preferably before 10.00am. . It will help us if you could answer the questions asked by our reception team. but please note that one of our Doctors may call you back to get a clearer picture of your problem. Out of Hours Please remember requests for medical assistance outside normal surgery hours should be reserved for urgent problems only. For all Out of Hours services please call 111. If you want health information visit www.nhs.uk (www.nhs.uk/) Patient Registration Registration with the practice If you wish to register click on the link below to open the form. When you have completed all of the details, bring it inot the surgery with two forms of ID as specified. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct. We ask you to fill out a medical questionnaire, this gives us background information that allows up to care for you whilst we await the arrival of your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct. Online medical questionnaire for new adults Online medical questionnaire for new children If you are a carer or receive care please complete the carers form:Online carers form Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect. PRACTICE AREA In addition to Somercotes, we accept patients from Alfreton, Riddings, Leabrooks Swanwick, Ironville, Pye Bridge, Jubilee and South Normanton with the M1 marking the outer edge of our practice catchment area. We are not able to accept registrations from outside of these areas as it may impact on our ability to care for the patients living within our catchment area. Change of Address or telephone number Please let us know as soon as possible if your address or telephone number changes. It is extremely important that we keep accurate records of address and telephone contact details. Remember we may need to visit you if you are ill or contact you by telephone. You may use the online form below to notify us of your change of details. The form will open in a new window. Change of Address Form If you don't wish to use the online form then drop into the practice and pick up a paper form. Test Results Please telephone the surgery between 1.00pm and 4.00pm weekdays to obtain the results of your tests. Remember that we are bound by confidentiality rules, and can only issue results to the patient themselves or to Carers who have been previously authorised by the patient to receive such information. Complaints We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. Simply contact the Practice Manager and she will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area. Travel Information If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below Europe & Russia North America (www.fitfortravel.scot.nhs.uk/destinations/europe-(www.fitfortravel.scot.nhs.uk/destinations/northrussia.aspx) america.aspx) Central America South America (www.fitfortravel.scot.nhs.uk/destinations/central(www.fitfortravel.scot.nhs.uk/destinations/southamerica.aspx) america.aspx) Carribean Africa (www.fitfortravel.scot.nhs.uk/destinations/caribbean.aspx) (www.fitfortravel.scot.nhs.uk/destinations/africa.aspx Middle East Central Asia (www.fitfortravel.scot.nhs.uk/destinations/middle(www.fitfortravel.scot.nhs.uk/destinations/asiaeast.aspx) (central).aspx) Australasia and Pacific East Asia (www.fitfortravel.scot.nhs.uk/destinations/asia(www.fitfortravel.scot.nhs.uk/destinations/australasia (east).aspx) -pacific.aspx) It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work. Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS. We are no longer a designated Yellow Fever Clinic. Travel Health Questionnaire To help us offer the appropriate advice, please fill out the online form before coming to see the nurse. Travel Questionnaire GP Training The Practice is a Teaching Practice. You may be offered an appointment to see one of our Registrars. Please be aware that our Registrars are qualified Doctors who are learning how to be our GPs of the future. Medical students specializing in 'Obstetrics and Gynaecology', and 'Paediatrics' attend the practice from time to time and may be sitting in on appointments with our own regular Doctors. We hope that you will co-operate with us and help the students to learn about general practice. However, you will be informed of their presence in advance, and if you do not want them to be present at a consultation, your wishes will be respected. This will not affect your treatment in any way. Thank you for your help. Medical Records Relevant information about all of our patients is held on the practice computer system. We are registered under the Data Protection Act and as such all information held by the practice is protected by the Act. Patients should note that under the Freedom of Information Act, they are not only at liberty to see information held about them by the Practice, but can have access to general practice information. All patient information is strictly confidential and your permission will be sought to release relevant information to outside agencies, (such as insurance companies) before action is taken. Carers: As discussed in earlier sections, we do need to obtain patients' written permission before we can disclose any information to Carers. If you have a Carer we will need to know about this and we will ask for your written permission to authorise your Carer to act on your behalf whenever necessary. This may be for such reasons as ordering repeat prescriptions, or obtaining test results for you, or asking a Doctor to visit you if you become ill. Of course you can determine the level of disclosure you wish to agree to. Patient Care Data: Extractions of GP data for care.data will begin in spring 2014. Practices will be notified by their GP system supplier in advance of any planned data extraction and will be required to agree the extract before it can be sent to the Health and Social Care Information Centre (HSCIC). Note this data extract should not be confused with planned QOF extracts for the purposes of GP payments in January. Patients will now have received information about Patient Care Data Extraction. This will have been received through a recent mail shot sent to patients. Practices cannot opt out of extractions for care.data. Using its powers under the Health and Social Care Act 2012, NHS England has directed the HSCIC to make this collection. These Directions give the HSCIC the power to require the information and GPs are legally obliged to comply with that requirement. A copy of the leaflet is available at http://www.england.nhs.uk/ourwork/tsd/care-data/. Note that the patient information line does not come into effect until 6 January 2014. From 6 January until 31st March 2014, you can refer patients who have questions or queries in relation to this leaflet to the patient information line. The number is 0300 456 3531 and is on the back of the leaflet. It is important to note that if a patient objects to their confidential information being shared then the GP practice will need to add the relevant objection codes into a patient's record. The patient information line cannot register objections. The patient information line will only be able to manage calls in relation to the content of the leaflet. You can decide to opt-out of this Data Collection yourselves however. Please inform the surgery if this is your decision. Zero Tolerance This Practice operates a ‘Zero Tolerance Policy’. This policy explains the action the Practice will take in the event of acts of violence, abusive behaviour or aggression within the practice premises. Aggressive behaviour will not be tolerated at any level. The aggressor will be evicted from the premises and will be reported to the police authorities which may result in prosecution. An aggressive patient will be removed from the practice list. This policy is for the protection of the Doctors, practice staff, patients and any visitor to the practice. Practice Security The Practice has now upgraded its security levels. Our new car park is protected by the installation of security gates on the entrance and exits. These gates will be open during surgery hours only. Please be aware that if your car remains parked in our car park when the surgery closes, you will be unable to leave the car park until the gates are re-opened for surgery either the following morning or on the Monday morning following a weekend. Our premises are also now protected by CCTV cameras which also have night vision. PALS PALS (Patient Advice and Liaison Service) The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious. So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. What does PALS do? In particular, PALS will: Provide you with information about the NHS and help you with any other health-related enquiry Help resolve concerns or problems when you are using the NHS Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint Provide you with information and help introduce you to agencies and support groups outside the NHS Inform you about how you can get more involved in your own healthcare and the NHS locally Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them. Find out more If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link (www.pals.nhs.uk) . Non-English Speakers These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages English French (www.dh.gov.uk/assetRoot/04/12/26/98/04122698.pdf) (www.dh.gov.uk/assetRoot/04/12/27/26/04122726.pdf) Albanian Hindi (www.dh.gov.uk/assetRoot/04/12/26/99/04122699.pdf) (www.dh.gov.uk/assetRoot/04/12/27/09/04122709.pdf) Arabic Lithuanian (www.dh.gov.uk/assetRoot/04/12/27/24/04122724.pdf) (www.dh.gov.uk/assetRoot/04/12/27/29/04122729.pdf) Bulgarian Polish (www.dh.gov.uk/assetRoot/04/12/27/02/04122702.pdf) (www.dh.gov.uk/assetRoot/04/12/43/58/04124358.pdf) Chinese (Cantonese) Portuguese (www.dh.gov.uk/assetRoot/04/12/27/04/04122704.pdf) (www.dh.gov.uk/assetRoot/04/12/27/14/04122714.pdf) Chinese (Mandarin) Spanish (www.dh.gov.uk/assetRoot/04/12/27/13/04122713.pdf) (www.dh.gov.uk/assetRoot/04/12/27/33/04122733.pdf) Russian Serbian (www.dh.gov.uk/assetRoot/04/12/27/02/04122731.pdf) (www.dh.gov.uk/assetRoot/04/12/43/58/04122716.pdf) Turkish Punjabi (www.dh.gov.uk/assetRoot/04/12/27/04/04122720.pdf) (www.dh.gov.uk/assetRoot/04/12/27/14/04122715.pdf) Gujerati Somali (www.dh.gov.uk/assetRoot/04/12/27/13/04122707.pdf) (www.dh.gov.uk/assetRoot/04/12/27/33/04122732.pdf) Croatian Bengali (www.dh.gov.uk/assetRoot/04/12/27/13/04122705.pdf) (www.dh.gov.uk/assetRoot/04/12/27/33/04122701.pdf) Podcasts Welcome to our audio first aid centre. Below you will see 7 small MP3 files which can be downloaded on to your iPod or any other MP3 player. Wherever your iPod goes the advice will go with you! To save them on your computer, right-click on any of the links below and then click 'Save Target As..." Click on any of the links below to play the audio files: Burns (www.secamb.nhs.uk/audio-bank/audio-downloads/burns.mp3) - Explains the immediate treatment for burns and scalds. Fits (www.secamb.nhs.uk/audio-bank/audio-downloads/fits.mp3) - How to deal with fits (convulsions/seizures) in adults and young children. Wounds (www.secamb.nhs.uk/audio-bank/audio-downloads/wounds.mp3) - Immediate actions for wounds, bleeding, and bleeding associated with fractures. Unconscious patient who is breathing (www.secamb.nhs.uk/audio-bank/audiodownloads/breathing_but_unconscious.mp3) - How to deal with an unrousable patient who IS breathing (includes recovery position) CPR for adults (www.secamb.nhs.uk/audio-bank/audio-downloads/cpr.mp3) - Adults who have collapsed, unrousable and NOT breathing. CPR for babies (www.secamb.nhs.uk/audio-bank/audio-downloads/cpr_baby.mp3) - Babies who are unrousable and NOT breathing. Collapsed patient in detail (www.secamb.nhs.uk/audio-bank/audiodownloads/collapsed.mp3) - Explains the complete scenario including checks for breathing, circulation, etc. These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines. Staff Details Doctors Dr John J Hambley B.Med Sci. BM BS MRCGP Dr Hambley joined Somercotes in 1990. He has a wide range of medical interests and provides the surgeries minor surgery service. He is very experienced in joint injections and is able to treat a wide range of problems. Dr Antony Dowd MB ChB MRCP MRCGP Dr Dowd qualified as a doctor in 1987 and spent 10 years working as a hospital doctor in general medicine and nephrology before becoming a GP and joining the practice in 1999 as a 3/4 time GP. He has a wide range of interests and can carry out various joint injections. He has a particular interest in education and is a GP tutor for medical students as well as being a GP trainer with the Derby vocational training scheme. Dr Edward C Pooley MBChB DPhil MBioMedSci MRCGP Dr Pooley joined the practice in 2011. Although he has a wide range of medical interests, he has specific interests relating to the relationship between psychology and health, medical education, emergency medicine, and sports and musculoskeletal medicine. He works as a speciality doctor in both Emergency Medicine and in Rehabilitation Medicine, and he provides the surgery's acupuncture service. Dr Pooley works full time at the practice. Dr Elise G MacLachlan MB BChir BA MRCGP DRCOG DFSRH Dr MacLachlan joined the surgery in 2013. She is interested in the management of diabetes, gynaecology and contraception - she is responsible for fitting contraceptive coils in the practice. She is also a GP trainer for the Derby training scheme. Dr Kaysia N Heafield BMBS BMedSci DGM DRCOG MRCGP Dr. Heafield joined the practice in 2013, having worked and trained in the local area for the past 8 years. She is interested in all areas of medicine, particularly gynaecology, sexual health, diabetes and healthcare of the elderly. In addition to working part time at the practice she is also a member of the Derby Mountain Rescue Team Dr Nicola Hambley B.Med. Sci. BM BS MRCGP DCH Dr Nicky Hambley has worked part time in the practice since 1990, having completed her GP training in Nottingham. She is interested in all areas of medicine, particularly paediatrics, gynaecology, and adolescent health. She enjoys teaching, and for many years she has been a GP tutor for medical students.She is a trustee for the local charity Valley CIDS, which provides the BLEND youth centre in Ripley. Dr Hwe Ling Yeoh Dr Yeoh has joined the practice to complete her final year in General Practice training. She will be with us until August 2016. Dr James Peers Dr Peers has joined the surgery for a four month post, he is in his second year of training as a GP. Nurse Practitioners Sister S Gavigan Specialist Nurses Sister N Aldred Nurses Nurse M Woolley Nurse Practitioner - Susan Gavigan; Practice Nurse - Nicky Aldred, Practice Nurse Mary Woolley, Practice Nurse Jill Cheetham and Health Care Assistant - Amanda Turner provide care for your clinical nursing needs. Appointments to see our nurses are available throughout the week. Our nurses are able to assist you with Chronic disease managemnt e.g. Diabetes or COPD, as well as providing a full range of nursing care, contraceptive advice and health promotion. Nurse Gayatri Dave Gayatri has joined our nursing team here at Somercotes Medical Centre and we hope you will make her welcome. Healthcare Assistants Mrs M Turner Practice Management Mrs Marion Leister Administration Practice Manager, Administrator, Assistant Administrator, Medical Secretary, Assistant Medical Secretary and Clinical Notes Summariser. We also have a team of Practice Cleaners. All of these staff, the attached staff and the practice staff, work as a fully integrated team to provide your health care. Mrs L Hunt Mrs S Davies Miss E Tomlinson Miss B Walters Reception Receptionists aim to provide you with excellent front desk assistance, including making appointments, repeat prescriptions, help with registering with the practice and answering other queries. Mrs L Benniston Mrs J Bowler Mrs M Capewell Miss M Dakin Miss H Greene Mrs J Simpson Mrs S Edwards Mrs E Bennett Mrs Linda Parker Community Midwives Mrs Nicky Vallance Counsellors Ms Alison Dilks Attached Staff Counsellor: Our Counsellor service is accessed by visiting a Doctor, who will discuss if the Counsellor is the best way forward for you. District Nurses: The District Nurses are based at Alfreton. The team provide the nursing assistance required by patients who are housebound, or who have recently been discharged from hospital and need follow-up care. Health Visitors: The Health Visitor and Sure Start team are also based at Alfreton but hold clinics locally and work closely with our GPs to support families with children from birth to school age. Midwife: Our Midwife offers a range of antenatal care, and postnatal Mother and Newborn care. She also provides additional services to help patients progress successfully through their pregnancy and the delivery of the baby. Citizens Advice Counsellor: We hold weekly sessions, and appointments can be made with our reception team.