Graduate Recruitment and Development: Identifying New Challenges within a Weaker Economic Environment Martin McCracken, Denise Currie and Jeanette Harrison Department of Management and Leadership Ulster Business School University of Ulster Address for Correspondence: Dr. Martin McCracken Department of Management and Leadership University of Ulster Newtownabbey BT37 0QB T: 028 903 68346 E: m.mccracken@ulster.ac.uk 1 Graduate Recruitment and Development: Identifying New Challenges within a Weaker Economic Environment Introduction Given the recent downturn in the UK economy it is not surprising that there has been much debate about the fundamental role which key stakeholders such as universities and employers can play in solving the challenging issue of graduate employment (CIPD, 2010; Vass, 2011). The purpose of this research study is to investigate graduate recruitment and development against the backdrop of a weaker economic environment. More specifically we are seeking to explore the issues faced by employers within several key sectors in Northern Ireland (NI) in terms of attracting and developing graduates with relevant skills and competencies. The research builds upon earlier work carried out by the current authors, which investigated the strategies employers use to attract and retain graduates. In that study it was highlighted that even though many of the employers who participated adopted traditional strategies relating to recruitment, employability, remuneration, succession planning and mentoring of graduates, those who seemed to develop and retain the best candidates refrained from blindly following universal trends and fads, opting instead to develop innovative strategies for graduate recruitment and development contingent to their own environmental context. It should be noted that the previous study mentioned above was conducted at a time of relative economic prosperity. Hence, a key objective of the present study is to establish how the different contextual circumstances, given that the UK is currently experiencing a time of economic downturn, have impacted upon the strategies that employers take towards graduate recruitment and development. Literature Review To allow us to fully explore the most important issues relating to graduate recruitment and development, a number of overarching themes have been identified in the literature, including: the changing context of the graduate labour market; the issue of over-education and underemployment; and graduate employability issues. 2 The Context of the Graduate Labour Market The context of the graduate labour market has changed significantly in recent years with many European countries attempting to increase participation in higher education. For example, in the UK, the Labour administration under Tony Blair controversially set a target of 50% of all 18 – 30 year olds to participate in higher education by 2010. The prevailing rationale for such expansion in Higher Education provision was based upon the premise that in order to further the shift away from a traditional industrialised economy towards one characterised by knowledge based industries, many more graduates would be required in the labour market (DfES, 2003). However, the reality of the current economic situation has raised questions about the suitability of the government’s efforts to continue to expand enrolment in Higher Education, particularly when most skill gaps in the UK are at an intermediate and not degree level (Leitch, 2006) and when employment opportunities have contracted sharply (BBC, 2011). For example, Highfliers (2009) found that during the recession of 2008 – 2009, many top employers in the UK had significantly reduced their graduate recruitment activity. Job opportunities for university leavers had dropped by 6.7% in 2008 and 17.8% in 2009 and many of those opportunities available to graduates were often deferred, left unfilled or completely cut from recruitment targets. Nevertheless, Highfliers (2010, 2011) has also shown that a more promising picture has emerged since 2009, with most employers increasing their graduate recruitment targets for 2010 and 2011. Although such research points to a more positive position for the graduate labour market, it is tempered by the fact that many of the most recent graduates face being sidelined in favour of those graduates who have received deferred graduate offers or who have gained some valuable work experience. This problem could also be compounded by the increasing tendency for employers to recruit more-experienced and potentially better skilled employees who have reentered the labour market as a result of redundancy, instead of recruiting ‘raw’ graduates that require much more investment in training and development. This more pessimistic picture is underlined by recent unemployment figures from ONS (2011) which reveal that graduate unemployment had risen faster (from 10.6% in first quarter of 2008 to 20% by the last quarter in 2010) in comparison to general 3 UK unemployment (from 5.2% in the first quarter of 2008, to a high of 7.9% by the last quarter of 2010). Hence it is evident that the picture is bleak for recent graduates across the UK. However, questions arise about whether the same trend is apparent in a localised economy such as Northern Ireland. The report from Highfliers is a snapshot of the top one hundred graduate recruiters in the UK, however the Northern Irish economy is mostly made up of SMEs and the public sector, thus a key objective of this study is to explore what the priorities are for graduate recruitment and development for Northern Irish employers during times of economic hardship. This study aims to explore the reality of the situation for graduate employers in Northern Ireland and if the above trends from the UK as a whole are reflected in the graduate labour market in Northern Ireland. Employability of Graduates A key issue of concern for the present study is related to the suitability of graduate skills and competencies for available opportunities in a contracting labour market. Interestingly, commentators such as CIPD (2010) have publically described the government’s target of educating more people to degree level as ‘counterproductive and [something that] should be urgently reviewed’. To underline their concerns it has been revealed that in the UK, up to 58% of those who graduated from 2008 to 2010 have been unable to find a job related to their field of study, whilst 28% of graduates surveyed indicated that their degree did not equip them with the skills they needed for the workplace (CIPD, 2010). Such survey findings corroborate the arguments put forward by various authors that for too long there has been a discrepancy between the skills and competencies employers expect from potential graduate recruits compared to those that graduates actually possess (Crebert et al, 2004, Raybould and Sheedy, 2005, Eisner, 2010). Several authors (De la Harpe et al, 2000, Medhat, 2003) have argued that employers increasingly perceive that higher education institutions are not producing ‘work ready’ graduates (Harvey and contributors, 2003, p. 1) and that, although graduates may have degree specific knowledge, they do not have the soft skills needed for the work environment. Even in most recent research soft skills such as team working, communication, adaptability and problems solving were found to be key skills sought by EU employers (European Commission, 2010, Eisner, 2010). As a result, employers 4 have become much more focused on transferable skills and personality as opposed to job-oriented skills and knowledge, and hence their recruitment and selection practices now focus heavily on establishing if such skills are present in graduates (Branine, 2008). For example, although interviews are still a popular selection mechanism, recruiters are increasingly relying on personality and aptitude tests to determine whether the graduate is likely to be the right ‘fit’ for the company. Yet, the issue of employability is not only confined to the recruitment and selection stages of graduate employment. Authors such as King (2003) have noted that one of the main reasons why graduates choose to move to another company is related to the lack of opportunities they receive for training, development and career progression. On the other side of the coin, retention of graduates has been identified as a key concern for employers. This is unsurprising when one considers research from authors such as Beddingfield (2005) which shows that on average employers do not recoup the investment made in graduate level employees until the graduate spends a year in a senior strategic role, which is often not until their fifth year of employment. Scholarios et al, (2003) also contend that turnover and retention issues arise when expectations developed at the beginning of employment are not fulfilled in reality. Such tensions have been compounded recently by the emergence of what are described as ‘Generation Y’ graduates who share the expectations of having good training and development opportunities as well as other factors, such as long term career progression, variety in work, and a dynamic and forward-looking approach to business (Terjesen et al., 2007). However, issues arise as employers find it increasingly difficult to meet such expectations, especially at a time when HRD resources for all employees, including new graduates, may need to be reduced. Ultimately, Beddingfield (2005) argues that it is this mismatch of expectations and a lack of preparation for the reality of working life that is most likely to cause a high churn rate in the graduate population. Given the more competitive graduate labour market, this research aims to establish if the expectations of graduates have changed, and also whether the skills and competences most sought by graduate employers have changed in response to operating in a more challenging economic environment. 5 Over-education and Underemployment The expansion of higher education and oversupply of graduates, compounded with employability issues relating to graduate recruitment, as well as the skill gaps identified in the economy, have contributed to a scenario where graduates are unable to find appropriate graduate positions (Mason, 2002, Nabi, 2003). Increasingly graduates are being labelled as overeducated or underemployed, that is, graduates find themselves over qualified for the opportunities that are available, or they are perceived to be employed in non-graduate positions. For example, Blenkinsopp and Scurry (2007) have noted how such graduates (who they neatly describe as GRINGOS [Graduates in Non Graduate Occupations]) are becoming increasingly prevalent in the UK workforce. Perhaps unsurprisingly, Blenkinsopp and Scurry’s (2007) research established that 50% of graduates are GRINGOS immediately following graduation, however, what may be more worrying is that 25% are still in such positions after 18 months, but of most concern is that 15% are still not in graduate positions 5 years post-graduation. Given the increasingly bleak employment market, it could be argued that the prevalence of GRINGOS is likely to increase significantly in the current environment and that graduates may be left with little option but to accept ‘intermediate level skilled’ jobs. Of most interest in the current study are the HR challenges which may emerge as a result of the increasing prevalence of GRINGOS in an organisation’s internal labour market. It has long been acknowledged that graduates take non-graduate jobs as a stop-gap with the intention to develop their career once they have attained more experience and have a clearer idea of their career aspirations. Employers also have been shown to take a pragmatic approach and often treat GRINGOS as an outcrop of their student workforce, and as a result have utilised passive HR strategies that are characterised by a lack of investment in their development. However, with their growing prevalence, it has been suggested that such an approach may become untenable in the future because employers will need to exploit such graduates’ skills and proffer better career options to help engage, develop and retain this valuable source of talent (Blenkinsopp and Scurry, 2007). Given the current environment and the lack of available opportunities, it is felt that graduates may be more receptive to such strategies (from employers who may traditionally have been seen to be less 6 attractive) than in the past. However, if strategies are not put in place to engage such graduates, employers may find themselves with a large proportion of unmotivated and disengaged individuals. With this in mind another key aim of this research is to establish if companies are experiencing an increased prevalence of GRINGOS, and if so, to identify challenges associated with managing this group of employees. Research Questions In relation to the economic context, it is evident that key questions have emerged from the literature on graduate recruitment and development. Many studies have been completed on the graduate employment market in response to the economic downturn, however many of these studies have been UK and European focussed (e.g. Highfliers, 2010, European Commission, 2010). The aim of this research is to establish how the issues identified in the literature on graduate recruitment and development, have transpired in a localised context such as Northern Ireland. More specifically, the key research questions which have emerged are: 1) What priorities do Northern Irish employers have for graduate recruitment and development during times of economic hardship? For example, are they likely to recruit more skilled and experienced graduates as opposed to the most recent graduates? 2) With an increasing number of applicants for graduate positions, and with a more diverse and skilled labour pool to select from, how have graduate employers developed recruitment and selection strategies to ensure they employ the right graduate for the needs of their company? 3) Given the challenges of operating in a more competitive and demanding economy, what skills and competences are most sought by graduate employers and do recent graduates possess these skills? 4) Given the competitiveness of the graduate labour market, have the expectations of graduates changed and are employers more likely to retain their graduates for longer? 5) Given the increasing prevalence of GRINGOS, what are the challenges associated with this employee group, and what strategies are in place to overcome these challenges. 7 Methodology and Research Design Field research is to be carried out with a selection of employers in the public and private sectors in NI. Seven large international organisations in the financial services, healthcare, manufacturing, engineering, IT and voluntary sectors plus eight small and medium-sized enterprises (SMEs), in the hospitality, construction, legal, accountancy and IT sectors, have been identified as participants. For each participating organisation, a series of semi-structured and in-depth qualitative interviews will be held with HR Managers, line managers from the various functional areas who directly supervise graduates, and at least one graduate who is working in a graduate position. Where appropriate, graduates that are working in non-graduate positions will also be interviewed. Although these interviews have yet to fully take place, in our preliminary discussions with employers (whilst arranging access to participants), a number of tentative findings have emerged. Initial Findings The Graduate Labour Market Early findings suggest that the weaker economic environment together with the higher numbers of graduates entering the labour market has compounded the problem of competition in the graduate labour market. Indeed, the HR manager from the construction company within our sample revealed that they are now inundated with speculative applications from graduates and rarely need to advertise for specific positions in the current climate. Initial discussions with other graduate recruiters have shown that whilst there may be fewer formal graduate programmes on offer, other informal opportunities for graduates have emerged. For example, one organisation in the financial service sector now places greater emphasis upon graduate placements and internships which it views as the start of a career development process. This example together with other initial evidence from our sample contests the argument that employers would prefer to recruit experienced workers over recruiting graduates (Kimberley, 2010). 8 Employability Matching graduates’ skills with employers’ expectations and needs has been a dominant theme in the literature on graduate employability (Harvey and Contributors, 2003). From initial evidence from our sample, it has emerged that this is still a key concern. For example, a company experiencing growth in the business sector reported that they changed their graduate recruitment strategies. Where once they relied heavily on recruiting from the two local universities, they have now had to look towards other international sources to meet their resourcing requirements. While this is a positive picture for the Northern Ireland economy, it raises the question of whether NI graduates have the appropriate knowledge, skills, and attributes to succeed in a dynamic growing organisation. Over-educated and Under-employed Whilst graduates are being recruited locally, a considerable number of these are into ‘non-graduate’ jobs. There is evidence of GRINGOS (graduates in non-graduate occupations) across our sample filling the intermediate level jobs in an effort to gain work experience, earn some money and get a foot on the career ladder. Evidence from a construction company in our sample indicates that not only are graduates willing to undertake intermediate level positions, but also are open to non-skilled and non-paid jobs. Such evidence illustrates that there has been an erosion of graduate expectations surrounding employment as a result of the economic downturn in this regional economy. It is argued that the increased prevalence of GRINGOS may create a ‘disillusioned generation’. However, our initial findings would concur with CIPD (2010) who have attempted to put a positive spin on the GRINGO phenomenon arguing that graduates are, by necessity, having to become more flexible and resilient. Initial evidence from the construction company in this study would also suggest that despite operating in a declining sector, this company acknowledges the talents of graduates and continues to invest in their development which may in some way compensate for the GRINGO situation. Also anecdotal evidence from the student base suggests that Generation Y graduates are less risk adverse and are more willing to explore other opportunities such as a gap 9 year. Also, new graduates appear to be more open minded about the type of company within which they seek employment. This is a largely positive scenario for the NI economy, given that in the past SMEs have found it challenging to recruit high calibre graduates whilst competing with more formalised graduate programmes available in larger organisations. Ultimately, graduates appear to be more pragmatic and therefore may actively seek employment with SMEs. Future Plans for the Study Although there is limited data thus far, this research has the potential to highlight some interesting and relevant debates around HRD strategies with particular reference to the graduate labour market and the changing economic environment. It is the intention that the data will be collected and findings analysed in Spring 2012. We hope to be in a position to present initial findings at the UFHRD conference in May. 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