Resources for People Affected by Hurricane Sandy
Section 1:
Section 2:
Federal Resources
Page:
Agency/Resource:
Topics:
3
USA.GOV
General Assistance
5
FEMA
Applying for Federal Assistance
6
Internal Revenue Service
Special Tax Relief
8
IRS – NJ
11
IRS – NY
State and Local Resources
15
State of New York
Information and Resources
16
NYS Office of Emergency
Management
Register for Assistance, Health &
Safety
17
New York City – Restore
Access to NYC Services
18
New York City – Rapid Repairs Home repairs.
23
Nassau County New York
Local resources – Long Island
25
Suffolk County New York
Local resources – Long Island
27
State of New Jersey
Information and Resources
28
State of New Jersey –
Filing Insurance Claims
Governor’s Press Release
32
New Jersey Office of
Emergency Management
Register for Assistance
Health and Safety
34
35
36
37
38
39
40
41
42
43
45
46
47
48
49
50
53
Atlantic County
Bergen County
Camden County
Camden County
Cumberland County
Essex County
Hudson County
Mercer County
Middlesex County
Monmouth County
Morris County
Ocean County
Salem County
Somerset County
Sussex County
Union County
Warren County
1
Section 1
Federal Resources
2
USA.GOV
Hurricane Sandy Recovery (http://www.usa.gov/Topics/Weather/Hurricane/sandy.shtml)
Get Help
Register for Assistance:

Survivors in declared counties in New York (http://www.fema.gov/disaster/4085), New Jersey
(http://www.fema.gov/disaster/4086) , and Connecticut (http://www.fema.gov/disaster/4087)
can register for assistance (http://www.disasterassistance.gov/). Learn more information and
FAQs before you apply for assistance (http://www.fema.gov/you-apply).

Find Housing (http://portal.hud.gov/hudportal/HUD?src=/sandy) - The Department of Housing
and Urban Development has help for people displaced by the storm, steps to take for a storm
damaged home, and contacts if you feel you have experienced housing discrimination.
Wreckage Removal (http://www.dhs.gov/sandy) - State and local governments who are
public assistance applicants may be reimbursed by the Department of Homeland Security for
the salaries and benefits of employees involved in cleanup efforts.
Avoid Disaster Scams (http://www.ftc.gov/sandy/) - Learn how to avoid charity and home
repair cams after a disaster, from the Federal Trade Commission.
Guides for Rebuilding (http://huduser.org/portal/%20sandy.html) - The U.S. Department of
Housing and Urban Development offers disaster recovery guides for builders.
Food Assistance (http://www.fns.usda.gov/disasters/disaster.htm) - USDA provides food to
disaster relief organizations for people affected by a disaster. It also offers grants for rural
communities with water quality and supply issues, and assistance to farmers and others for
natural disaster losses.
Business Loans (http://www.sba.gov/content/2012-hurricane-and-tropical-storm-recoveryassistance-information) – Your business may be eligible for disaster assistance from the
Small Business Administration.
Government Contracting (http://gsa.gov/portal/category/26431) – The General Services
Administration helps federal, state, and local governments get supplies, equipment, and
services needed to support disaster relief.
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Health and Safety
Safety is a primary issue when you're recovering from a disaster. Follow these tips to help ensure
your safety (http://www.fema.gov/ensure-your-safety) and cope with the disaster
(http://www.fema.gov/coping-disaster). If you aren't able to return home, states, tribes, localities,
and the Red Cross continue to operate emergency shelters along the East Coast. Here's how to find
shelter:
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Stay informed about the federal public health response ) and recovery effort, food and water
safety, preventing disease and injury, safe clean-up, sanitation, and mental health resources.
Monitor conditions in your area; find shelter; and let others know you are safe, with the Red
Cross Hurricane App (http://apps.usa.gov/hurricane-by-american-red-cross.shtml).
Download the FEMA app (http://www.fema.gov/smartphone-app) to find a map with open
shelters and open FEMA Disaster Recovery Centers.
Call the Red Cross at 1-800-RED-CROSS (1-800-733-2767).
3
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Search for shelters via text message
(http://www.usa.gov/Topics/Weather/Hurricane/sandy.shtml): text: SHELTER and your ZIP
code to 43362 (4FEMA). For example: Shelter 01234 (standard rates apply).
Check local news media outlets.
Responders: People working on clean-up and helping disaster survivors also need to be concerned
about their health and safety. The Department of Labor offers technical assistance and resources to
help protect the occupational safety and health (http://www.dol.gov/opa/hurricane-recovery.htm) of
workers in disaster areas.
Cancer patients (http://www.cancer.gov/aboutnci/emergency/disasters) can have can have
weakened immune systems and may be at higher risk for infections, bleeding, fatigue, and injury.
Call 1-800-4-CANCER (1-800-422-6237) to learn where to receive care if a disaster event disrupts
care or displaces patients.
Find Family and Friends
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Red Cross Safe and Well List (http://www.redcross.org/find-help/contact-family/register-safelisting) – During a disaster, register yourself as "safe and well" so that family and friends know
of your well-being. You can also use the database to search for missing loved ones.
Next of Kin National Registry (http://www.nokr.org/nok/restricted/home.htm) – Register with,
or search, this emergency contact system if you or your family member is missing, injured, or
deceased.
4
Federal Emergency Management Agency (FEMA) - http://www.fema.gov/sandy
There are three ways to apply for assistance:
 Apply Online at DisasterAssistance.gov
 Apply via a smartphone at m.fema.gov
 Apply by Phone:
o Call (800) 621-3362.
o Call TTY (800) 462-7585 for people with speech or hearing disabilities.
Disaster Recovery Centers
A Disaster Recovery Center is a readily accessible facility or mobile office where applicants may go
for information about FEMA or other disaster assistance programs, or for questions related to your
case.
Some of the services may include:
 Guidance regarding disaster recovery

Clarification of any written correspondence received
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Housing Assistance and Rental Resource information
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Answers to questions, resolution to problems and referrals to agencies that may provide
further assistance
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Status of applications being processed by FEMA
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SBA program information if there is a SBA Representative at the Disaster Recovery Center
site
The Disaster Recovery Center (DRC) Locator allows individuals to search for DRCs nearest to their
location. DRC Locator also provides additional information about each DRC, such as hours of
operation, services offered, and driving directions to the DRC. The DRC Locator is found online at
http://asd.fema.gov/inter/locator/home.htm;DRCLOC_JSESSIONID=pnPhQmgGCGcHGzQylQ9CZ4
vlZBQwh2hFGTRzztQK8FTblZHqtWCD!-285916003!-1812049345
Register by calling 800-621-3362 or TTY 800-462-7585.
If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Operators are multilingual and calls are answered seven days a week from 7 a.m. to 10 p.m. CDT.
You also can register online at www.DisasterAssistance.gov or by smart phone or tablet at
m.femagov
5
Internal Revenue Service (www.irs.gov)
Help for Victims of Hurricane Sandy (http://www.irs.gov/uac/Newsroom/Help-for-Victims-ofHurricane-Sandy)
The IRS is providing help to the victims of Hurricane Sandy. Special tax relief and assistance is
available to taxpayers in the Presidential Disaster Areas. Other locations may be added in coming
days based on additional damage assessments by FEMA.
We are monitoring the situation closely to resolve potential tax administration issues as they are
identified. The IRS often updates its information on disaster relief efforts related to Hurricane Sandy.
For the latest news, check this page frequently.
News Releases
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IR-2012-91 (http://www.irs.gov/uac/Beware-of-Hurricane-Sandy-Scams) , IRS Warns
Consumers of Possible Scams Relating to Hurricane Sandy Relief
IR-2012-88 (http://www.irs.gov/uac/Newsroom/Treasury-and-IRS-Announce-Special-Relief-toEncourage-Leave-Donation-Programs-for-Victims-of-Hurricane-Sandy) , Treasury, IRS
Announce Special Relief to Encourage Leave-Donation Programs for Victims of Hurricane
Sandy (IR-2012-88SP - http://www.irs.gov/uac/Newsroom/Tesoro-y-IRS-Anuncian-AlivioEspecial-para-Estimular-Programas-Que-Permitan-la-Donación-de-Días-de-Paga-a-Víctimasdel-Huracán-Sandy)
IR-2012-87 (http://www.irs.gov/uac/Newsroom/IRS-Expedites-Charity-Applications-andUrges-Use-of-Existing-Charities), IRS Expedites Charity Applications, Urges Use of Existing
Charities (IR-2012-87SP, http://www.irs.gov/Spanish/El-IRS-Acelera-las-Solicitudes-deOrganizaciones-Benéficas,-Recomienda-el-Uso-de-Caridades-Existentes)
IR-2012-86 (http://www.irs.gov/uac/Newsroom/Treasury-and-IRS-Expand-Availability-ofHousing-for-Hurricane-Sandy-Victims), Treasury and IRS Expand Availability of Housing for
Hurricane Sandy Victims
IR-2012-85 (http://www.irs.gov/uac/Newsroom/IRS-Waives-Diesel-Fuel-Penalty-Due-toHurricane-Sandy), IRS Waives Diesel Fuel Penalty Due to Hurricane Sandy
IR-2012-84 (http://www.irs.gov/uac/Hurricane-Sandy-Qualified-Treatment-of-Payments) , IRS
Announces Qualified Disaster Treatment of Payments to Victims of Hurricane Sandy (
IR-2012-84SP - http://www.irs.gov/uac/Newsroom/El-IRS-Anuncia-el-Trato-de-Pagos-Por-unDesastre-Calificado-para-las-Víctimas-del-Huracán-Sandy)
IR-2012-83 (http://www.irs.gov/uac/Newsroom/IRS-Provides-Tax-Relief-to-Victims-ofHurricane-Sandy;-Return-Filing-and-Tax-Payment-Deadline-Extended-to-Feb.-1,-2013), IRS
Provides Tax Relief to Victims of Hurricane Sandy; Return Filing and Tax Payment Deadline
Extended to Feb. 1, 2013 (IR-2012-83SP - http://www.irs.gov/uac/Newsroom/IRS-OtorgaTiempo-Adicional-a-Los-Contribuyentes-y-Preparadores-Afectados-por-El-Huracán-Sandy;Presente-y-Declare-para-el-7-de-Noviembre)
IR-2012-82 (http://www.irs.gov/uac/Newsroom/IRS-Gives-Additional-Time-to-Taxpayers-andPreparers-Affected-by-Hurricane-Sandy;-File-and-Pay-by-Nov.-7), IRS Gives Additional Time
to Taxpayers and Preparers Affected by Hurricane Sandy; File and Pay by Nov. 7
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IRS Local News Releases
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Tax Relief for Victims of Hurricane Sandy in Connecticut
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-Connecticut)
Tax Relief for Victims of Hurricane Sandy in New Jersey
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-Jersey)
Tax Relief for Victims of Hurricane Sandy in New York
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-York)
Tax Relief for Victims of Hurricane Sandy in Rhode Island
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-RhodeIsland)
Legal Guidance
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Notice 2012-69 (http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandyin-Rhode-Island), Treatment of Certain Amounts Paid to Section 170(c) Organizations under
Certain Employer Leave-Based Donation Programs to Aid Victims of Hurricane Sandy
Notice 2012-68 (http://www.irs.gov/pub/irs-drop/n-12-68.pdf), Low-Income Housing Credit
Disaster Relief for Hurricane Sandy
Other Resources
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Reconstructing Your Records (http://www.irs.gov/uac/Reconstructing-Your-Records) —
Reconstructing records after a disaster may be essential for tax purposes, getting federal
assistance or insurance reimbursement. Records that you need to prove your loss may have
been damaged or destroyed.
Client Identification (http://www.irs.gov/Tax-Professionals/Bulk-Requests-from-Practitionersfor-Disaster-Relief) — Tax preparers who need to identify their clients may contact the IRS at
866-562-5227 or, alternatively, the preparer who maintains the necessary records of ten or
more clients can send a CD to the IRS by following instructions on this website.
Disaster Assistance and Emergency Relief (http://www.irs.gov/Businesses/SmallBusinesses-&-Self-Employed/Disaster-Assistance-and-Emergency-Relief-forIndividuals-and-Businesses-1) — IRS information for individuals and businesses.
Disaster Relief Resources for Tax Professionals (http://www.irs.gov/TaxProfessionals/Disaster-Relief-Resource-Center-for-Tax-Professionals) — Resources and
assistance to members of the impacted payroll and practitioner community.
For additional information provided by the federal government on disaster recovery, visit
DisasterAssistance.gov and the Hurricane Sandy Recovery page on USA.gov. The latest Federal
Emergency Management Agency disaster declarations are also available.
7
Tax Relief for Victims of Hurricane Sandy in New Jersey
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-Jersey)
NJ-2012-47, Nov. 7, 2012
MOUNTAINSIDE, NJ — Victims of Hurricane Sandy that began on Oct. 26, 2012 in parts of New
Jersey may qualify for tax relief from the Internal Revenue Service.
The President has declared Atlantic, Bergen, Burlington, Camden, Cape May, Cumberland, Essex,
Gloucester, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Salem,
Somerset, Sussex, Union and Warren counties a federal disaster area. Individuals who reside or
have a business in these counties may qualify for tax relief.
The declaration permits the IRS to postpone certain deadlines for taxpayers who reside or have a
business in the disaster area. For instance, certain deadlines falling on or after Oct. 26, and on or
before Feb. 1, have been postponed to Feb. 1, 2013.
In addition, the IRS is waiving the failure-to-deposit penalties for employment and excise tax
deposits due on or after Oct. 26, and on or before Nov. 26, as long as the deposits are made by
Nov. 26, 2012.
If an affected taxpayer receives a penalty notice from the IRS, the taxpayer should call the
telephone number on the notice to have the IRS abate any interest and any late filing or late
payment penalties that would otherwise apply. Penalties or interest will be abated only for taxpayers
who have an original or extended filing, payment or deposit due date, including an extended filing or
payment due date, that falls within the postponement period.
The IRS automatically identifies taxpayers located in the covered disaster area and applies
automatic filing and payment relief. But affected taxpayers who reside or have a business located
outside the covered disaster area need to call the IRS disaster hotline at 866-562-5227 to request
this tax relief.
For a full description of the relief being provided by the IRS to the victims of Hurricane Sandy
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-Jersey), visit
IRS.gov.
Covered Disaster Area
The counties above constitute a covered disaster area for purposes of Treas. Reg. § 301.7508A1(d)(2) and are entitled to the relief detailed below.
Affected Taxpayers
Taxpayers considered to be affected taxpayers eligible for the postponement of time to file returns,
pay taxes and perform other time-sensitive acts are those taxpayers listed in Treas. Reg. §
301.7508A-1(d)(1), and include individuals who live, and businesses whose principal place of
business is located, in the covered disaster area. Taxpayers not in the covered disaster area, but
whose records necessary to meet a deadline listed in Treas. Reg. § 301.7508A-1(c) are in the
8
covered disaster area, are also entitled to relief. In addition, all relief workers affiliated with a
recognized government or philanthropic organization assisting in the relief activities in the covered
disaster area and any individual visiting the covered disaster area who was killed or injured as a
result of the disaster are entitled to relief.
Grant of Relief
Under section 7508A, the IRS gives affected taxpayers until Feb. 1 to file most tax returns (including
individual, corporate, and estate and trust income tax returns; partnership returns, S corporation
returns, and trust returns; estate, gift, and generation-skipping transfer tax returns; and employment
and certain excise tax returns), or to make tax payments, including estimated tax payments, that
have either an original or extended due date occurring on or after Oct. 26 and on or before Feb. 1.
The IRS also gives affected taxpayers until Feb. 1 to perform other time-sensitive actions described
in Treas. Reg. § 301.7508A-1(c)(1) and Rev. Proc. 2007-56, 2007-34 I.R.B. 388 (Aug. 20, 2007),
that are due to be performed on or after Oct. 26 and on or before Feb. 1.
This relief also includes the filing of Form 5500 series returns, in the manner described in section 8
of Rev. Proc. 2007-56. The relief described in section 17 of Rev. Proc. 2007-56, pertaining to likekind exchanges of property, also applies to certain taxpayers who are not otherwise affected
taxpayers and may include acts required to be performed before or after the period above.
The postponement of time to file and pay does not apply to information returns in the W-2, 1098,
1099 series, or to Forms 1042-S or 8027. Penalties for failure to timely file information returns can
be waived under existing procedures for reasonable cause. Likewise, the postponement does not
apply to employment and excise tax deposits. The IRS, however, will abate penalties for failure to
make timely employment and excise tax deposits due on or after Oct. 26 and on or before Nov. 26
provided the taxpayer makes these deposits by Nov. 26.
Casualty Losses
Affected taxpayers in a federally declared disaster area have the option of claiming disaster-related
casualty losses on their federal income tax return for either this year or last year. Claiming the loss
on an original or amended return for last year will get the taxpayer an earlier refund, but waiting to
claim the loss on this year’s return could result in a greater tax saving, depending on other income
factors.
Individuals may deduct personal property losses that are not covered by insurance or other
reimbursements. For details, see Form 4684 (http://www.irs.gov/uac/Newsroom/Tax-Relief-forVictims-of-Hurricane-Sandy-in-New-Jersey) and its instructions
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-Jersey).
Affected taxpayers claiming the disaster loss on last year’s return should put the Disaster
Designation “New Jersey/Hurricane Sandy” at the top of the form so that the IRS can expedite the
processing of the refund.
Other Relief
The IRS will waive the usual fees and expedite requests for copies of previously filed tax returns for
affected taxpayers. Taxpayers should put the assigned Disaster Designation in red ink at the top of
Form 4506, Request for Copy of Tax Return, or Form 4506-T
9
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-Jersey),
Request for Transcript of Tax Return, as appropriate, and submit it to the IRS.
Affected taxpayers who are contacted by the IRS on a collection or examination matter should
explain how the disaster impacts them so that the IRS can provide appropriate consideration to their
case.
Taxpayers may download forms and publications from the official IRS website, irs.gov, or order
them by calling 800-TAX-FORM (800-829-3676). The IRS toll-free number for general tax questions
is 800-829-1040.
10
Tax Relief for Victims of Hurricane Sandy in New York
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-York)
Updated 11/13/12 to add Orange, Putnam, Sullivan and Ulster counties.
NY-2012-47, Nov. 7, 2012
NEW YORK — Victims of Hurricane Sandy that began on Oct. 27, 2012 in parts of New York may
qualify for tax relief from the Internal Revenue Service.
The President has declared Bronx, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond,
Rockland, Sullivan, Suffolk, Ulster and Westchester counties a federal disaster area. Individuals
who reside or have a business in these counties may qualify for tax relief.
The declaration permits the IRS to postpone certain deadlines for taxpayers who reside or have a
business in the disaster area. For instance, certain deadlines falling on or after Oct. 27, and on or
before Feb. 1, have been postponed to Feb. 1, 2013.
In addition, the IRS is waiving the failure-to-deposit penalties for employment and excise tax
deposits due on or after Oct. 27, and on or before Nov. 26, as long as the deposits are made by
Nov. 26, 2012.
If an affected taxpayer receives a penalty notice from the IRS, the taxpayer should call the
telephone number on the notice to have the IRS abate any interest and any late filing or late
payment penalties that would otherwise apply. Penalties or interest will be abated only for taxpayers
who have an original or extended filing, payment or deposit due date, including an extended filing or
payment due date, that falls within the postponement period.
The IRS automatically identifies taxpayers located in the covered disaster area and applies
automatic filing and payment relief. But affected taxpayers who reside or have a business located
outside the covered disaster area need to call the IRS disaster hotline at 866-562-5227 to request
this tax relief.
For a full description of the relief being provided by the IRS to the victims of Hurricane Sandy
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-York), visit
IRS.gov.
Covered Disaster Area
The counties above constitute a covered disaster area for purposes of Treas. Reg. § 301.7508A1(d)(2) and are entitled to the relief detailed below.
Affected Taxpayers
Taxpayers considered to be affected taxpayers eligible for the postponement of time to file returns,
pay taxes and perform other time-sensitive acts are those taxpayers listed in Treas. Reg. §
301.7508A-1(d)(1), and include individuals who live, and businesses whose principal place of
business is located, in the covered disaster area. Taxpayers not in the covered disaster area, but
11
whose records necessary to meet a deadline listed in Treas. Reg. § 301.7508A-1(c) are in the
covered disaster area, are also entitled to relief. In addition, all relief workers affiliated with a
recognized government or philanthropic organization assisting in the relief activities in the covered
disaster area and any individual visiting the covered disaster area who was killed or injured as a
result of the disaster are entitled to relief.
Grant of Relief
Under section 7508A, the IRS gives affected taxpayers until Feb. 1 to file most tax returns (including
individual, corporate, and estate and trust income tax returns; partnership returns, S corporation
returns, and trust returns; estate, gift, and generation-skipping transfer tax returns; and employment
and certain excise tax returns), or to make tax payments, including estimated tax payments, that
have either an original or extended due date occurring on or after Oct. 27 and on or before Feb. 1.
The IRS also gives affected taxpayers until Feb. 1 to perform other time-sensitive actions described
in Treas. Reg. § 301.7508A-1(c)(1) and Rev. Proc. 2007-56, 2007-34 I.R.B. 388 (Aug. 20, 2007),
that are due to be performed on or after Oct. 27 and on or before Feb. 1.
This relief also includes the filing of Form 5500 series returns, in the manner described in section 8
of Rev. Proc. 2007-56. The relief described in section 17 of Rev. Proc. 2007-56, pertaining to likekind exchanges of property, also applies to certain taxpayers who are not otherwise affected
taxpayers and may include acts required to be performed before or after the period above.
The postponement of time to file and pay does not apply to information returns in the W-2, 1098,
1099 series, or to Forms 1042-S or 8027. Penalties for failure to timely file information returns can
be waived under existing procedures for reasonable cause. Likewise, the postponement does not
apply to employment and excise tax deposits. The IRS, however, will abate penalties for failure to
make timely employment and excise tax deposits due on or after Oct. 27 and on or before Nov. 26
provided the taxpayer makes these deposits by Nov. 26.
Casualty Losses
Affected taxpayers in a federally declared disaster area have the option of claiming disaster-related
casualty losses on their federal income tax return for either this year or last year. Claiming the loss
on an original or amended return for last year will get the taxpayer an earlier refund, but waiting to
claim the loss on this year’s return could result in a greater tax saving, depending on other income
factors.
Individuals may deduct personal property losses that are not covered by insurance or other
reimbursements. For details, see Form 4684 (http://www.irs.gov/uac/Newsroom/Tax-Relief-forVictims-of-Hurricane-Sandy-in-New-York) and its instructions
(http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-New-York).
Affected taxpayers claiming the disaster loss on last year’s return should put the Disaster
Designation “New York/Hurricane Sandy” at the top of the form so that the IRS can expedite the
processing of the refund.
12
Other Relief
The IRS will waive the usual fees and expedite requests for copies of previously filed tax returns for
affected taxpayers. Taxpayers should put the assigned Disaster Designation in red ink at the top of
Form 4506 (http://www.irs.gov/uac/Newsroom/Tax-Relief-for-Victims-of-Hurricane-Sandy-in-NewYork), Request for Copy of Tax Return, or Form 4506-T (http://www.irs.gov/uac/Newsroom/TaxRelief-for-Victims-of-Hurricane-Sandy-in-New-York), Request for Transcript of Tax Return, as
appropriate, and submit it to the IRS.
Affected taxpayers who are contacted by the IRS on a collection or examination matter should
explain how the disaster impacts them so that the IRS can provide appropriate consideration to their
case.
Taxpayers may download forms and publications from the official IRS website, irs.gov, or order
them by calling 800-TAX-FORM (800-829-3676). The IRS toll-free number for general tax questions
is 800-829-1040.
13
Section 2
State and Local Resources
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New York State (www.ny.gov)
The Office of the Governor has a Storm Resources page online at
http://www.governor.ny.gov/storm-resources. You’ll find important information and resources about
recovery and relief from the hurricane.

Shelters, Warming Centers & Tips for Cold Weather
(http://www.governor.ny.gov/?width=500&height=450&inline=true#coldtips)

Bridges, Subways, Commuter Railways & Roads
(http://www.governor.ny.gov/?width=500&height=450&inline=true#bridges)

License Extensions, Renewals & Permit Applications
(http://www.governor.ny.gov/?width=500&height=450&inline=true#dmv)

Environmental Safety Concerns
(http://www.governor.ny.gov/?width=500&height=450&inline=true#envisfty)

SNAP Benefits Replacement & Recertification
(http://www.governor.ny.gov/?width=500&height=450&inline=true#foodasst)
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Health
(http://www.governor.ny.gov/?width=500&height=450&inline=true#health)
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Insurance
(http://www.governor.ny.gov/?width=500&height=450&inline=true#insurance)
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Power Outage Updates
(http://www.governor.ny.gov/poweroutageinfo)

Avoiding Storm Recovery Scams
(http://www.governor.ny.gov/?width=500&height=450&inline=true#scams)

Tax Filing and Payment Deadline Extensions
(http://www.governor.ny.gov/?width=500&height=450&inline=true#tax)

Unemployment Insurance
(http://www.governor.ny.gov/?width=500&height=450&inline=true#unemployment)
15
The NYS Office of Emergency Management also has a list of resources available online at
http://www.dhses.ny.gov/oem/event/sandy/sandy-info.cfm.
Important Resources
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Hurricane Sandy Helpline for New York State Residents
1-888-769-7243 / 1-518-485-1159
For those who use 711 or Relay Services, please call 1-888-769-7243
Hurricane Sandy Hotline Contacts and Numbers
(http://www.dhses.ny.gov/oem/event/sandy/contact.cfm)
FEMA - Hurricane Sandy Information (http://www.fema.gov/disaster/4085)
DisasterAssistance.gov
Health and Safety Tips (http://www.dhses.ny.gov/oem/event/sandy/health.cfm)
Environmental Health and Safety Concerns
(http://www.dhses.ny.gov/oem/event/sandy/environment.cfm)
Hazard Mitigation Information
(http://www.dhses.ny.gov/oem/event/sandy/mitigation/)
Contact/Locate Loved Ones (http://www.redcross.org/find-help/contactfamily/register-safe-listing)
Shelters and Warming Centers
(http://www.dhses.ny.gov/oem/event/sandy/warming-centers.cfm)
Tips to Avoid Hurricane Sandy Scams
(http://www.dhses.ny.gov/oem/event/sandy/sandy-scams.cfm)
Google Crisis Map - find Gas Stations, Pharmacies, Power Outage information etc.
(http://www.google.org/crisismap/2012-sandy)
New York City Office of Emergency Management
(http://www.nyc.gov/html/oem/html/home/home.shtml)
Power Outage Information (http://www.governor.ny.gov/poweroutageinfo)
Hurricane - After the Storm Safety Tips
(http://www.dhses.ny.gov/oem/event/hurricane-safety.cfm#after)
Flooding- Recovery Tips (http://www.dhses.ny.gov/oem/safetyinfo/flood/recovery.cfm)
NY-Prepare for Citizen Preparedness (http://www.nyprepare.gov/aware-prepare/)
16
New York City (www.nyc.gov)
NYC Restore (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) helps New Yorkers in the
areas most affected by Hurricane Sandy get access to important information and services to help
them recover. NYC Restoration Centers provide the following types of assistance:
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NYC Rapid Repairs*
Food and Nutrition Assistance
Temporary Housing Information
Health and Medical Benefits
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Business Restoration
Counseling Services
Financial Assistance
Personal Records and Information
*NYC Rapid Repairs is a new program to send teams of contractors and City inspectors to
neighborhoods affected by Hurricane Sandy to quickly repair damaged homes.
NYC Restoration Centers are open from 8 AM – 8 PM daily
To find your local Restoration Center, go to http://www.nyc.gov/html/misc/html/2012/dasc.html
NYC Buildings – Fees Waived for Hurricane Sandy Repair Work
(http://www.nyc.gov/html/dob/html/news/storm_update.shtml)
In the aftermath of Hurricane Sandy, Mayor Bloomberg has signed an emergency order waiving all
Department of Buildings application and permit fees for repair work to buildings damaged by
Hurricane Sandy.
Information for Property Owners
Storm Tips (http://www.nyc.gov/html/dob/downloads/pdf/storm_tips.pdf)
Getting Back Into Your Home
(http://www.nyc.gov/html/dob/downloads/pdf/getting_back_into_your_home.pdf)
Green, Yellow and Red Placard Information
(http://www.nyc.gov/html/dob/downloads/pdf/Storm_Cleanup_FAQs.pdf)
Red Placard Information for Building
Owners (http://www.nyc.gov/html/dob/downloads/pdf/red_placard_info_building_owners.pdf)
Find a Licensed
Professional (http://www.nyc.gov/html/dob/html/news/post_storm_licensed_professionals.shtml)
Post-Storm Deck & Porch Safety for
Homeowners (http://www.nyc.gov/html/dob/downloads/pdf/post_storm_deck_porch_safety.pdf)
Re-Occupancy of Buildings in Zone A
(http://www.nyc.gov/html/dob/downloads/pdf/re_occupancy_zone_a.pdf)
Information for Licensed Professionals
Temporary Boiler & Fuel Oil Storage
(http://www.nyc.gov/html/dob/downloads/pdf/temporary_boiler_and_oil_fuel_storage.pdf)
Emergency Electrical Restoration Information
(http://www.nyc.gov/html/dob/downloads/pdf/emergency_electrical_restoration_info.pdf)
Emergency Plumbing Work
Information (http://www.nyc.gov/html/dob/downloads/pdf/emergency_plumbing_work_info.pdf)
17
Con Ed Self-Certification Form for Electricians (http://www.coned.com/es/Energy-ServicesFlyer.pdf)
Additional Information
Department of Buildings Locations Resume Normal
Operations (http://www.nyc.gov/html/dob/html/news/pr_department_offices_resume_110212.shtml)
DEC Residential Oil Remediation Assistance
(http://www.nyc.gov/html/dob/downloads/pdf/NYSDEC_residential_oil_remediation_assistance_.pdf)
DEC - Permit Requirements for Pumping Water in NYC Suspended
(http://www.dec.ny.gov/docs/remediation_hudson_pdf/deppumpoutltrsandy.pdf)
DEP - Department of Environmental Protection Temporarily Suspends Water Discharge Permit
Requirement to Assist Homeowners and Businesses Pumping Water from Flooded Properties
(http://www.nyc.gov/html/dep/html/press_releases/12-81pr.shtml)
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NYC Rapid Repairs
NYC Rapid Repairs (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) is a program to
make your home safe for return. The City is working with contractors to assess damage to your
home from Hurricane Sandy and make the necessary repairs so that you and your family can safely
return home. NYC Rapid Repairs is a program for property owners. If you rent your home and there
are unsafe conditions, call 311.
How does NYC Rapid Repairs work?
Home Assessment
The first step to sign up for NYC Rapid Repairs is an assessment of the damage in your home.
Assessments are free and do not require any commitment to participate in NYC Rapid Repairs. An
assessment will not affect any other FEMA benefits you may receive.
1. Sign up for an NYC Rapid Repairs assessment by visiting
http://sandystorm.cityofnewyork.us/Home/Submit, calling 311, or visiting one of six
Restoration Centers. If you are a homeowner and applying to cover damages to your primary
residence, you will need a FEMA number to register for NYC Rapid Repairs.
2. After you sign up for an assessment, a representative of Tishman Construction will contact
you within 48 hours to schedule an appointment at your home.
3. An Assessment Team comprised of an electrician, a plumber, and an architect or engineer
will arrive at the scheduled time to inspect your home.
4. The Assessment Team will present you with a list of necessary repairs to make your home
safe for living.
NYC Rapid Repairs Registration
After you receive your list of repairs from your assessment, you will have the opportunity to sign up
for NYC Rapid Repairs. There are two ways to sign up:
Option A: You can register for NYC Rapid Repairs at your home with your Assessment Team. If
you would like the City’s contractors to make repairs to your home, the Assessment Team will ask
you to sign a waiver to allow the City’s contractors to make repairs in your home and will share your
information and the scope of work with the City’s contractors. The City’s contractors will contact you
to schedule the repairs to your home.
Option B: If you would like to discuss the repairs with your family, your insurance company, or are
not ready to register for NYC Rapid Repairs with your Assessment Team, you can register for NYC
Rapid Repairs by calling 311 at any time.
Visit NYC.gov, call 311, or visit a Restoration Center for more information.
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Damage from Sandy
In order to qualify for disaster relief assistance, New York City must estimate the storm's total effect
on city residents and employees. Be prepared to answer questions about the extent of your
property's damage. You may call 311 to report downed trees.
Report downed trees online at http://gis.nyc.gov/parks/forms/
Report damage to your home or business sustained from Sandy at
http://www.nyc.gov/html/oem/html/nycsevereweather/damage_form.shtml
Hurricane Sandy Business Recovery Information
New York City, including the Department of Small Business Services (SBS) and the New York City
Economic Development Corporation (NYCEDC), is coordinating a set of services to assist small
businesses in recovering from Hurricane Sandy. For more information, please call 311 and ask for
NYC Business Solutions or visit online at
http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml.
If you need financial assistance:
Get help with the Emergency Loan Fund
The City of New York and Goldman Sachs are providing $10 million in emergency loans to help
New York City businesses damaged by Hurricane Sandy. NYC Business Solutions and the New
York Business Development Corporation (NYBDC) will administer the loan program. If you are a
small business in need of an emergency loan to recover from business interruption, you can now
access loans up to $25,000. Loans are interest-free for the first six months and 1% interest for the
following 24 months. Please see our Emergency Loan
FAQs (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) and fill out the
application (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) today. Applications must be
submitted through an NYC Business Solutions Account Manager at one of the centers listed below.
For more information, you can also fill out our inquiry
form (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) or call 311 and ask for “NYC
Business Emergency Loan.”
Access Federal Aid Programs for Disaster Recovery
Businesses and private non-profit organizations of any size may borrow up to $2 million to repair or
replace disaster-related damaged or destroyed real estate, machinery and equipment, inventory,
and other business assets. To learn more about disaster loans provided by the
SBA, visit sba.gov/disaster or call the SBA hotline (1-800-659-2955) or visit an NYC Business
Solutions Center (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml).
Apply for sales tax exemptions of up to $100,000 for rebuilding materials and equipment
The New York City Industrial Development Agency will provide emergency assistance to small
businesses by establishing the Hurricane Emergency Sales Tax Exemption Program (“HESTEP”).
This program will provide sales tax exemptions of up to $100,000 for each affected company on
purchases of building, construction and renovation materials, machinery and equipment and other
items of personal property and related services needed to rebuild after the storm. Companies
20
undertaking projects of approximately $350,000 in value or more are encouraged to apply. Eligible
businesses should obtain the HESTEP sales tax letter prior to making eligible capital expenditures.
For more information, visit the EDC website
(http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml). To apply, please fill out the following
HESTEP Application (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) and email it
to HESTEP@nycedc.com.
Get Disaster Unemployment Assistance (DUA) if you are self-employed
Disaster Unemployment Assistance is a Federal program that can provide payments to people who
have lost work or income due to Hurricane Sandy. Business owners are eligible if their business was
damaged or destroyed, or their business income has been reduced as a direct result of the disaster.
Deadline to apply for DUA has been extended to February 4, 2013. Apply for Disaster
Unemployment Assistance (http://www.nyc.gov/html/sbs/nycbiz/html/home/home.shtml) today or call
1-888-209-8124 for more information.
If you need temporary office space:
Free co-working space, supplies, and other services available for businesses impacted by
Hurricane Sandy
Businesses can access desk space, power, internet and more at many locations throughout the five
boroughs. You can access a complete listing of locations today. If your company can donate space
or other services, please visit www.nycedc.com/canyourcompanyhelp.
Some locations include:
Metrotech/Forest City Ratner: Ali Esmaeilzade, 718-923-5302, aesmaeilzadeh@fcrc.com
Brooklyn Army Terminal: Doug Roberts, droberts@nycedc.com
Sunshine Bronx Incubator: Cheni Yerushalmi, cheni@sunshineny.com
East Midtown Partnership: Rob Byrnes, 212-813-0030, rbyrnes@eastmidtown.org
If you are in danger of laying off employees due to Hurricane Sandy:
Enter employees into The Shared Work Program
The Shared Work program gives you an alternative to laying off full-time employees when you have
to deal with temporary business downturns. It makes sense for you to keep productive employees.
Instead of cutting staff, you can reduce the number of hours of all employees or just a select group,
and the employees would receive Shared Work Benefits to help offset the lower wages. Apply today
at http://www.nyc.gov/cgi-bin/exit.pl?url=http://www.labor.ny.gov/ui/employerinfo/shared-workprogram.shtm.
Help employees get Disaster Unemployment Assistance (DUA)
Disaster Unemployment Assistance is a Federal program that can provide payments to people who
have lost work or income due to Hurricane Sandy. Deadline to apply for DUA has been extended to
February 4, 2013. Send them to Disaster Unemployment Assistance to apply today or call 1-888209-8124 for more information.
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If you need help with business interruption:
Take steps that can help reduce and recover your losses
If you have access to your building, gather employee and supplier contact information, legal,
insurance and financial records
Lock your facility
Document your losses and take high-quality photos of damages to the structure and your
inventory
Contact your insurance company
Try to assess value of each item, with invoices and receipts where possible
Discard perishable/dangerous items after documenting them
Keep everything else to show to insurance companies
Keep invoices or receipts if you are repairing the damages
Contact your customers, your employees, and your suppliers
Collect any logs of business decisions, communications, and correspondence you have
If you need on-site assistance, the SBS Business Outreach is currently on-call for any storm-related
business inquiries and is closely coordinating with the NYC Office of Emergency
Management. Please contact an account manager or call 311 and ask for “NYC Business
Solutions.”
If you are a contractor who can provide immediate construction services:
Register to be a contractor for NYC Rapid Repairs
NYC Rapid Repairs is a new program to send teams of contractors and City inspectors to areas
impacted by Hurricane Sandy. Under unprecedented partnership with FEMA, City will coordinate all
repair work and crews can work to quickly and efficiently repair damaged homes.
To register, you must:
1. Register at the BTEANY Rapid Repairs website. There is no fee to register your company.
2. If you have not already done so, register at the System for Award Management (SAM)
website. There is no fee to register your company.
3. If you have not already done so, fill out the FEMA Vendor Profile Form and send it to the
Industry Liaison Support Center at FEMA-Industry@dhs.gov.
A program manager will then use the registration forms you fill out to identify specialty trade
contractors to perform work. Unregistered contractors will not be contacted.
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Nassau County – Hurricane Sandy Recovery Resources
(http://www.nassaucountyny.gov/agencies/OEM/hurricane/SandyRecovery.html)
NYS and FEMA to be present daily at Cedar Creek Park to answer your insurance and housing
questions in person from 9am to 11pm. They will offer residents advice on how to file an insurance
claim for property damage from Hurricane Sandy and representatives will also be present from
several of the nation’s largest insurance companies, including: Allstate, Metlife, New York Life,
Travelers, and USAA.
Cedar Creek Park is located on Merrick Road in Seaford. For additional information contact
Nassau's Office of Emergency Management.
Consumer Affairs Price Gouging Hotline 516-571-2449
FEMA Hotline 1-800-621-3362
LIPA 1-800-490-0075
Nassau Chapter of American Red Cross 516-747-3500
National Grid (Gas Leaks) 1-800-490-0045
National Grid (Service) 1-800-930-5003
Non-Emergency Hotline 1-888-684-4274
NYS Hotline 1-800-339-1759
Warming Centers
Bellmore: Library, 2288 Bedford Ave (Mon. – Thurs. 9am-9pm, Fri. 9am-5:30pm, Sat. 9am-5pm,
Sun. 1pm-5pm)
East Meadow: American Legion Hall, 294 Bellmore Rd (3pm-8pm)
Franklin Square: Senior Center, 1182 Martha Place (Wednesdays, 8am-4pm)
Freeport: Salvation Army Center, 66 Church Street (8am-4pm)
Freeport: Memorial Library, 144 West Merrick Road (9am-9pm)
Great Neck: Senior Center, 80 Grace Avenue (9am-5pm)
Hempstead: Senior Center, United Methodist Church, 40 Washington St (10am-2pm)
Herricks: Senior Center 999 Herricks Rd, New Hyde Park (9am-8pm)
Inwood: Senior Center – open 24 hours as an emergency shelter
Massapequa Park: Our Lady of Loudes School, 379 Linden St. (Seniors Only, 8:30am-3:30pm, hot
meals served at noon)
Massapequa Park: Senior Center, 1000 Lakeshore Drive (9am-4pm)
Merrick: Library, 2279 Merrick Ave, (9am-9pm)
Merrick: Golf Course Clubhouse, 2550 Clubhouse Rd (9am-6pm)
North Merrick: Senior Center, Brookside School, 1260 Meadowbrook Rd, (9am-4:45pm)
Oceanside: Senior Center, St. Anthony’s Catholic School, 80 Anchor Ave. (8:30am-4pm)
Oyster Bay: Senior Center, 45 E Main St (M, T, W 9am-8pm: T & F 8:30am-4:30pm)
Port Washington: Senior Center, St Stephens Church, 9 Carlton Ave (9am-4pm)
Rockville Centre: American Legion, 197 Maple Ave. (noon-9pm)
Rockville Centre: Hispanic Brotherhood Senior Program, 59 Clinton Ave (9am-5pm)
Syosset: North Shore Synagogue, 83 Muttontown Eastwoods Rd., (9am-10pm)
Wantagh: Temple Bnei Torah, 2900 Jerusalem Ave. (Mon – Thurs. 9am-5pm, Fri. 9am-3pm)
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West Hempstead: Echo Park Pool, 399 Nassau Blvd (9am-6pm)
Westbury: Senior Center, 360 Post Ave, (8:30 pm-3:30pm)
FEMA Housing Portal provides housing information
for people who have been displaced by a disaster
FEMA Disaster Recovery Centers
Nassau Community College
1 Eductaion Drive
Garden City, New York
Island Park Village Hall
127 Long Beach Road
Island Park, New York
Recreation Center and Ice Arena
700 Magnolia Blvd
Long Beach, New York
New Cassel Community Center Cedar Creek
141 Garden Street
Merrick Road, East of Wantagh
Westbury, New York
Avenue
Seaford, New York
FEMA Pod Locations
FEMA’s Points of Distribution (PODs) are located throughout the north and south shores of Nassau
County. Locations include:
South Shore:
East Rockaway: Fire Department, 5 Main St (10am-4pm)
Freeport: Recreation Center, located at the intersection of Main & Mill
Island Park: Heggerty School, 100 Radcliffe Road. (9am – 4pm)
Lawrence: Five Towns Community Center, 270 Lawrence Ave
Long Beach: 85 E. Park Ave. (9am-3pm)
Massapequa: Marjorie R. Post Community Park, 451 Unqua Rd. (10am-2pm)
Oceanside: Barry and Florence Friedberg Jewish Community Center, 15 Neil Ct.
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Suffolk County Hurricane Sandy Recovery
(http://scoem.suffolkcountyny.gov/)
Food Distribution Center, Emergency Housing and FEMA Disaster Recovery Centers
American Red Cross Food Distribution Center
Open Thursday, 11/15 from 11:00am – 1:00pm and 4:00pm-6:00pm
Mastic Beach Nutrition Center, 369 Neighborhood Rd., Mastic Beach, NY 11951
Those needing emergency housing can seek assistance and placement through the Suffolk
County Department of Social Services representative at any of the Disaster Recovery Centers
(DRC) (see list below), or by calling the Red Cross at: 1 (877) 733 – 2767.
Emergency Housing help is also available from Suffolk County Dept. of Social Services.
For after hours help call 854-9100.
During regular business hours call a Service Center. All Service Centers are open Monday through
Friday 8:00AM-3:00PM and are closed on official county holidays.
Riverhead Center
893 E. Main Street
Coram Center
80 Middle Country Road
Riverhead, New York 11901-2542
Telephone: (631) 852-3500
Coram, New York 11727
Telephone: (631) 854-2300
Family & Children’s Services Building
3455 Veterans Memorial Highway
Ronkonkoma, New York 11779
Family & Children's Services Administration
Telephone: (631) 854-9429 - General Information
Telephone: (631) 854-3380 - Receptionist
Family & Children’s Services Building
3455 Veterans Memorial Highway
Ronkonkoma, New York 11779
Child Support Enforcement Bureau
Telephone: 1-888-208-4485
TTY# 1-866-875-9975
Video Relay Service information available,
click here.
New Client Intake: (631) 854-3183
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Riverhead Center
893 E. Main Street
Riverhead, New York 11901-2542
Telephone: (631) 852-3500
Coram Center
80 Middle Country Road
Coram, New York 11727
Telephone: (631) 854-2300
Mary Gordon Social Services Building
Meridian Plaza
3085 Veterans Memorial Highway
Ronkonkoma, New York 11779
Telephone: (631) 854-9700 - Receptionist
Smithtown Center
200 Wireless Boulevard
Hauppauge, New York 11788
Telephone: (631) 853-8714
SWEP
Suffolk Works Employment Program
395 Oser Avenue
Hauppauge, New York 11788
Telephone: (631) 853-3664 Compliance Unit
Telephone: (631) 853-3666 Child Care Bureau
South West Center
2 South 2nd Street
Deer Park, New York 11729
Telephone: (631) 854-6600
FEMA Disaster Recovery Centers Locations and Hours (as of November 16, 2012):
Hours of all fixed based FEMA Disaster Assistance Recovery Centers are 9:00 a.m. to 8:00 p.m. &
run seven days a week.
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H. Lee Dennison – 100 Vet’s Highway, Hauppauge
Islip Town Annex – 400 Main Street, Islip
Lindenhurst Public Library – 1 Lee Street, Lindenhurst
Mastic Rec Center – 15 Herkimer St, Mastic
Suffolk County Center – 300 Center Drive, Riverhead
26
State of New Jersey
(http://www.nj.gov/nj/home/features/spotlight/hurricane_sandy.shtml)
Emergency Hotlines
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FEMA 1800-621-FEMA or 1800-621-3362
Volunteers 1-800-Jersey-7
Port Authority of NY & NJ 201-595-4530 or 201-595-4531
Pet Rescue 1-855-407-4787 (1-855-407-HSUS)
24/7 Health Experts 2-1-1
Food Safety/Water Safety 1-866-234-0964
Report Price Gouging (862) 209-0130 or (973) 220-3474
Gas Stations to Report Service Delivery Problems
call: 609-858-6900
email to SandyGas@njeda.com
Hotline to Assist with Generator Safety
1-800-222-1222 NJ Poison Helps (Poison Control)
24 hour Poison Information Services
Hotlines To Help Manage Stress
211 or 1-877-294-HELP (4357) - toll-free Disaster Mental Health Helpline
Hurricane Sandy Vendor Response Hotlines
email HurricaneSandyVendorOffers@treas.state.nj.us
call (609) 984-0266
NJ TRANSIT alert system
www.njtransit.com/mytransit
call (973) 275-5555.
Job-seekers Hotline
call 877-682-6238
email sandyhelp@dol.state.nj.us
DEP 24-Hour Hotline
1-877-WARN-DEP
(1-877-927-6337)
To report an environmental incident
File for Unemployment Insurance benefits
www.njuifile.net
Help with Student Loans
contact HESAA’s Servicing and Collections
call 1-800-792-8670
NJDOE Hotline for Families Displaced by Hurricane Sandy
call 609-292-2070
Guidance About Available Schooling Options
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Christie Administration Offers Guidance to Consumers on Filing Insurance
Claims after Storm
(http://nj.gov/governor/news/news/552012/approved/20121031l.html)
Wednesday, October 31, 2012
Trenton, NJ – In the aftermath of storm Sandy, one of the most devastating storms to ever strike
New Jersey, the Christie Administration and Department of Banking and Acting Insurance
Commissioner Ken Kobylowski today offered guidance to New Jersey consumers on filing insurance
claims to restore damaged homes and repair or replace property.
“The first consideration is safety. People should wait until it is absolutely safe to return to their
homes before doing so. Once people are safely able to inspect their property, there are a few basic
steps they can follow to file their insurance claims, restore their property and move forward with their
lives.”
“Filing claims is a significant process, especially at a time when a resident has lost a home or
suffered major damage to property as a result of Sandy,” Acting Commissioner Kobylowski said.
“But it is essential to getting all the help that consumers are entitled to under their policies.”
“I urge consumers to contact their insurance carriers as soon as possible and get the process
started. The State’s insurance companies are facing an unusual event in New Jersey, but they are
prepared for an increased level of activity.”
The Acting Commissioner offered the following suggestions to New Jersey residents:
Following the Disaster
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Once it is safe to return home, assess the damage and make temporary repairs or arrange
for a qualified professional to do so in order to protect your property. Most policies cover
these temporary repairs if the damage is due to a covered loss. Take photos of the damage
and remove personal property if your home cannot be secured. Make a list of damaged
property. Do not dispose of property until an insurance adjuster has reviewed it for your
claim. Many policies include reimbursement for storage costs incurred until your home is
repaired.
Make sure you know what is in your policy and what coverage options are available for your
cleanup and repair efforts.
If you can still live in your home, talk with your agent or insurer about critical repairs that need
to be made. Whether you make the repairs or hire someone, save the receipts for your claim
and take pictures of the damage before you start the temporary repairs.
28
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If you need to find other lodging, keep records of expenses and all receipts. Homeowners
and renter's insurance generally provide limited coverage for expenses like: meals, rent,
utility installation and transportation if the reason you must leave your home is due to a
covered loss, but if the loss is not covered, you will not be reimbursed for these additional
living expenses.
Reporting Your Claim
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Most insurance companies have a time requirement for filing a claim. The process will go
faster if you can locate a copy of your policy, home inventory and have your insurer’s contact
information.
Call the company or visit a mobile claims center to start your claim. If you cannot find the
company or agent's number, call the Department at 1-800-446-7467 or go to
www.dobi.nj.gov.
You will be asked to list all items destroyed, damaged or missing. If you do not have a home
inventory, begin making a list of items going room by room from memory. Include as much
detail as possible, like where and when the item was purchased, the cost, brand name and
model. If your car is damaged while in your garage/carport, it is covered by your automobile
policy —not your homeowners policy. If you are insured by two separate companies for these
policies you must file a claim with both companies.
Handling the Claim
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Your insurance company will send an insurance adjuster to survey the damage at no cost to
you. Public adjusters may offer services to represent you, but you would be responsible for
any related fees, which is normally a percentage of the amount the insurance company pays
you. You do not need to hire a public adjuster in order for the insurance company to adjust
your claim. If you choose to hire a public adjuster, check to be sure they are licensed with
the Department (https://www16.state.nj.us/DOBI_LicSearch/) and ask for references and
qualifications before retaining a public adjuster.
Try to be present when the adjuster inspects your property. You may also wish to have a
contractor present or ask a contractor to review the adjuster’s inspection report before settling
the claim.
Do not feel rushed or pushed to agree on a settlement. If there are disagreements, try to
resolve them with your insurer. If you cannot reach an agreement, the Department can help
you decide if arbitration or mediation is an option.
Your full claim may come in multiple payments. If you have extensive damage or cannot live
in your home, the first will likely be an emergency advance and may include additional living
expenses. The payment for your personal property and any additional living expenses will be
made out to you. Payments for the structure may be payable to you and your lien holder if
there is a mortgage on your home. Lenders may place that money in an escrow account to
29
pay for repairs as the work is completed. If you hired a public adjuster, payment will also
include the adjuster.
Repairing the Damage



Fraudsters often take advantage of the chaos following a disaster. When choosing a
contractor to make repairs, check licensing and references before hiring. Always insist on a
written estimate before repairs begin and do not sign any contracts before the adjuster has
examined the damage. In some cases the adjuster will want to see the estimate before you
begin making repairs.
Do not pay a contractor the full amount up front or sign over your insurance settlement
payment. A contractor should expect to be paid a percentage when the contract is signed and
the remainder when the work is completed.
If the contractor finds hidden damage that was not discovered in the original assessment by
the adjuster, contact your insurance company to resolve the difference. For any
disagreements that cannot be resolved, contact the Department about your recourse.
Things to Remember




Be aware that most homeowners or renter’s insurance policies do not cover flood damage.
The National Flood Insurance Program (NFIP) (http://www.floodsmart.gov/), through
individual insurance brokers and carriers, provides this coverage separately from standard
homeowners coverage.
If your insurance company delays in responding to your claim, call the claims department to
verify if they have assigned an adjuster. Verify your contact details, especially if you have
evacuated your home. Call the Department if the delay is unreasonable.
Even after settling your claim, if you think of items that were not in your initial loss list, contact
your insurance company. Unless the company has paid the entire limit for the coverage of
those types of items, it is possible the company will make an additional payment.
If your damages exceed the amount of your coverage, federal agencies will occasionally
provide grants or low-interest loans to assist with recovery following major disasters.
General Guidelines


Please keep in mind that in the wake of a disaster of the caliber of Sandy, insurance
companies are also experiencing difficulties, including handling the volume of calls they are
receiving. If you cannot access your property, your insurer cannot access it either.
To be sure your claim is handled efficiently, whenever possible, make sure you have your
policy number available when you report your claim. Once you have established a claim,
make sure you use the claim number the company provides you in any future communication
to ensure accurate claims processing.
30
After You Rebuild


When you re-establish your home following the disaster, take time to do a home inventory.
Once you have completed the home inventory, talk with your agent to make sure your
homeowners or renter's policy is adequate to cover your new investments.
More Information: If you have any questions about the coverage in your policy, or if you need help
with a problem regarding your claim following a disaster at your home, contact the Department at 1800-446-7467 www.dobi.nj.gov. For emergency preparedness information go to:
http://www.ready.nj.gov/. For more information on flood insurance availability through the NFIP, go
to: www.floodsmart.gov.
31
New Jersey Office of Emergency Management (http://ready.nj.gov/programs/sandy_recovery.html)
Getting Help & Advice About Recovering From Hurricane Sandy
NJOEM Public Assistance Program's Page (http://ready.nj.gov/plan/public-assist.html)
FEMA Hurricane Sandy Recovery Page - DR4086 (http://www.fema.gov/disaster/4086)
NJ Department of Banking and Insurance http://www.state.nj.us/dobi/index.html
New Jersey Housing Resource Center (NJHRC)
Search for available rental housing on the New Jersey Housing Resource Center (NJHRC) website,
http://www.njhrc.gov
Landlords throughout New Jersey are opening their available properties to Hurricane Sandy victims.
Many of these are now listed on the NJHRC. The site hosts information on available properties
statewide, and the database is updated daily.
We actively encourage Sandy survivors to contact the property landlord directly to determine
specific housing needs.
Simply visit the website at http://www.njhrc.gov and click on "Find Housing" to get started.
Or, call a toll-free call center for housing information at 1-877-428-8844.
Department of Health and Senior Services http://www.nj.gov/health/er/natural.shtml
New Jersey Department of Health
Directory of Local Health Departments in New Jersey
http://nj.gov/health/lh/documents/lhdirectory.pdf
Center for Disease Control
Safely Cleaning Up - http://emergency.cdc.gov/disasters/cleanup/facts.asp
Mold Issues - http://emergency.cdc.gov/disasters/mold/
Protecting from Mold - http://emergency.cdc.gov/disasters/mold/protect.asp
New Jersey Department of Environmental Protection
NJ DEPs Hurricane Sandy Page - precautionary wastewater measures, how municipalities can
apply for emergency land use permits, when to boil their water, and much more
http://www.nj.gov/dep/special/hurricane-sandy/
If residents need to report an environmental incident impacting the state, please call DEP's 24-Hour
Hotline: 1-877-WARN-DEP (1-877-927-6337).
DHS' Division of Mental Health and Addictions Services' Office of Disaster and Terrorism
1-877-294-HELP
(1-877-294-4357)
1-877-294-4356 TTY
(voice callers use 7-1-1 NJ Relay)
32
New Jersey Department of Transportation
Motorists are encouraged to visit www.511nj.org prior to starting their trip to get up-to-the-minute
roadway information. The site offers a map indicating flooded or obstructed roads and detours.
NJ211
www.nj211.org
Hurricane Response And Recovery Page
Addictions Hotline of NJ
1-800-238-2333
Medicaid Call Center
1-800-356-1561
Tips for Flood Victims: How to Avoid Disaster-Related Scams
NJ Division of Consumer Affairs
In English [pdf] (http://www.njconsumeraffairs.gov/disaster/floodtipsflyer_1.pdf)
En Español [pdf] (http://www.njconsumeraffairs.gov/disaster/floodtipsflyerSP_1.pdf)
33
Atlantic County (http://www.readyatlantic.org/)
Online Damage Report forms are available at www.aclink.org and www.ReadyAtlantic.org.
Residents may report home and/or property damage using this form, or by contacting their municipal
OEM.
AFTER THE STORM
o
Flood Related Information and Brochures
(http://www.aclink.org/PublicHealth/mainpages/afterflood.asp)
o
Protect your Home and Family from Hazards
(http://www.readyatlantic.org/act/flood_after.asp)
o
Apply for Disaster Assistance (http://www.disasterassistance.gov/)
o
Apply for Federal Disaster Unemployment Assistance
(http://www.state.nj.us/governor/news/news/552012/approved/20121102g.html)
o
Avoid Disaster-Related Scams
(http://www.njconsumeraffairs.gov/disaster/floodtipsflyer_1.pdf)
o
NJ 211- Hurricane Sandy Response and Recovery Guide
(http://www.nj211.org/images/HurricaneSandy/NJ211HurricaneSandyResourceGuide.p
df)
34
Bergen County Hurricane Sandy Aftermath Assistance Numbers
(http://www.co.bergen.nj.us/bcresources/PDFs/HurricaneSandyAftermathAssistanceNumbers.pdf)
Cal 211 for Any Issue or go to the website @ www.nj211.org for a complete listing or:
If an individual needs food or clothes: Call Moonachie at 201 875 7193
To Volunteer: Volunteer Center 201 489 9454
FEMA-disaster aid (temporary housing, repair, replacement, and other needs related to the
disaster): 1 800 621 3362
To make a donation of food call the Center for Food Action 201 569-1804 or 201 883 9375
For donations of used clothing call the Salvation Army 973 742 1126
Child Care Providers that cannot open and Foster Parents 877 652 2873
Unemployment from Hurricane 201 601 4100
Volunteer Mental Health Workers 201 634 2750 or 201 489-9454
Homeless Singles (not families) Hotline 1 888-323-7436
HOMELESS Families: Board of Social Services 201 368 4200
Temporary Rental Assistance, Security Deposit: Call
1. The homeless shelter (Bergen County Housing Health and Human Services Center) at 201 336
6475/6490 or go to it @120 South River Street in
2. Hackensack Community Action Partnership @ 201 968 0200 x 7041
35
Camden County Responds to Hurricane Sandy (http://www.camdencounty.com/publicsafety/camden-county-responds-hurricane-sandy)
Camden County lifts State of Local Emergency
(11/1/12 - 4:00 p.m.) - (Lindenwold, NJ) - At 4:00 p.m. the Camden County Office of Emergency Management lifted the State of Local
Emergency that the County had been operating under since 4:00 p.m. on Sunday.
The Emergency Operating Center in Lindenwold has also been deactivated as of 4:00 p.m. All county travel restrictions have also
been lifted. Residents are reminded that the Camden County 911 emergency system should be used for emergencies only.
“The County is still cleaning up the aftermath of the hurricane and dealing with power outages heavily centered in the north end of the
County,” Freeholder Leonard said. “This operation will take time and will take a yeoman effort by our staff so please be patient.”
Any calls about power outages should be directed to the utilities.

PSE&G: 1-800-436-PSEG (7734)

·PSEG website: http://pseg.com/home/customer_service/outage_info/index.jsp

·Atlantic City Electric: 1-800-833-7476

·Atlantic City Electric website: http://www.atlanticcityelectric.com/home/

·South Jersey Gas: 1-800-582-7060

·South Jersey Gas website: http://southjerseygas.com/
The Camden County Department of Public Works (DPW) and Parks Department are continuing to remediate damaged areas and
cleanup debris brought down by the storm.
“There is extensive tree damage across the county and we have mobilized all of our trucks and equipment including, backhoes,
chippers, tree crews, dump trucks, street-sweepers and the remainder of the fleet for the aftermath operation.” Leonard said.
“Keeping roads passible has been a top priority for DPW.”
To report a downed a tree or obstructed roadway, please call (856) 566-2980, or report it online at www.camdencounty.com.
The DPW crews, dispatchers and all other emergency personnel worked throughout the storm. The Camden County 911 call center
took more than 3,000 calls throughout the storm event with the heaviest volume coming in the 8:00 p.m. hour last night. On an
average day the Center gets about 1,200 calls.
36
Cape May County (http://www.co.cape-may.nj.us/)
EMERGENCY INFORMATION
Hurricane Survival Guide
(http://www.capemaycountygov.net/FCpdf/Hurricane%20Survival%20Guide%20August%2015%202
012.pdf)
Atlantic Electric Outage Site (http://www.atlanticcityelectric.com/home/emergency/maps/)
Preparedness Guide (http://www.capemaycountygov.net/FCpdf/07-1012%20Emergency%20Brochure-FINAL%20%282%29.pdf)
Property Documents for Sandy Affected Homeowners (http://www.co.cape-may.nj.us/Cit-eAccess/news/index.cfm?NID=27965&TID=5&jump2=0)
Release Date: November 14, 2012
Do You Need a Copy of Your Property Record in Order to File a Hurricane Sandy Related
Insurance or FEMA Assistance Claim?
Cape May County Clerk Rita Marie Fulginiti and her staff will provide copies of property records at
no charge to property owners who need them for documentation for a Hurricane Sandy insurance
or FEMA assistance claim. When contacting the County Clerk please provide the property owner’s
name, property address and approximate date of the deed transfer. For assistance stop in to the
County Clerk’s Office located at 7 North Main Street (Route 9) in Cape May Court House, call them
at 609-465-1023 or send an email request to coclerk@co.cape-may.nj.us.
37
Cumberland County (http://www.co.cumberland.nj.us/content/159/3747.aspx)
Protect yourself from fraud after Hurricane Sandy
(http://www.co.cumberland.nj.us/controls/NewsFeed.aspx?FeedID=3997)
FEMA Disaster Assistance for Cumberland County
(http://www.co.cumberland.nj.us/controls/NewsFeed.aspx?FeedID=3991)
FEMA Registration for Hurricane Sandy aid
(http://www.co.cumberland.nj.us/controls/NewsFeed.aspx?FeedID=3987)
Road Closures (http://www.co.cumberland.nj.us/controls/NewsFeed.aspx?FeedID=3971)
38
Essex County (http://www.essex-countynj.org/)
FEMA Information
For residents and businesses affected by Hurricane Sandy, you can apply to FEMA for assistance.
To register or for more information, please visit www.disasterassistance.gov or call 1-800-621FEMA (3362). (http://essex-countynj.org/index_popup.php?section=announce&id=68)
39
Hudson County (http://www.hudsoncountynj.org/)
In the aftermath of Hurricane Sandy, residents can visit these web links to get more information
about their options for recovery assistance and support:
FEMA Disaster Assistance Website: DisasterAssistance.gov - Home
U.S. Environmental Protection Agency Hurricane Sandy page: Hurricane Sandy Response and
Recovery | US EPA(http://www.epa.gov/sandy/)
U.S. Small Business Administration Economic Injury Diaster Loans: Disaster Loans | SBA.gov
U.S. Centers for Disease Control (Clean up tips to prevent mold, avoid other health hazards): CDC
Hurricanes | Prevent and Treat Other Illnesses and Injuries After a Hurricane or Flood
(http://emergency.cdc.gov/disasters/hurricanes/otherhazards.asp?s_cid=w_c_HurricaneTips_cont_0
01)
Flood Insurance Questions (How to fill out forms/make claims etc): File Your Claim | Flood
Insurance | Flooding | FloodSmart
(http://www.floodsmart.gov/floodsmart/pages/preparation_recovery/file_your_claim.jsp)
State of New Jersey Department of Environmental Protection Special Sandy Page:NJDEPHurricane Sandy Resources Page (http://www.nj.gov/dep/special/hurricane-sandy/)
PSE&G Outage Information Page: Outage Information
(http://www.pseg.com/home/customer_service/outage_info/index.jsp)
Hunterdon County (http://www.co.hunterdon.nj.us/911/oem/Sandy2012/index.html)
FEDERAL GOVERNMENT LINKS AND NEWS:
FEMA Disaster Recovery Centers in Warren, Hunterdon and Morris Counties Now Open
(http://www.co.hunterdon.nj.us/911/oem/Sandy2012/FEMA/DRC%20NOW%20OPEN.pdf)

LINK, Hunterdon County's Transporation System, is providing stops at the FEMA DRC
Monday - Friday several times a day. See www.ridethelink.com for information.
FEMA Declares Hunterdon Eligible for Individual and Public Federal Assistance
(http://www.co.hunterdon.nj.us/911/oem/Sandy2012/FEMA/FEMAGrantsFederalDisasterHunterdon.
pdf) - November 5, 2012
President Obama Signs New Jersey Emergency Declaration (http://www.fema.gov/newsrelease/president-obama-signs-new-jersey-emergency-declaration) - October 29, 2012
Federal Emergency Management Agency - FEMA (http://www.fema.gov/)
40
Mercer County (http://nj.gov/counties/mercer/news/releases/approved/sandy_recovery.html)
Hurricane Sandy: Recovery








Related Links
FEMA announces Temporary Housing Rental Assistance Increase in New York and New
Jersey (http://www.fema.gov/news-release/fema-announces-temporary-housing-rentalassistance-increase-new-york-and-new-jersey)
FEMA (http://www.fema.gov/disaster/4086)
New Jersey State Police (http://www.njsp.org/)
NJ office of Emergency Management (http://www.ready.nj.gov/)
Red Cross (http://www.redcross.org/news/press-release/Red-Cross-Responding-toHurricane-Sandy)
Mercer County has compiled disaster estimates in order to be included in the Disaster
Declaration. Once Mercer is officially designated, residents can begin applying for assistance.
(http://www.fema.gov/disaster/4086)
SBA Disaster Loan Fact Sheet (http://www.sba.gov/category/navigation-structure/loansgrants/small-business-loans/disaster-loans/disaster-loan-fact-sh)
2-1-1 (http://211.org/)
Useful Tips











NJ Division of Consumer Affairs (http://www.njconsumeraffairs.gov/)
how to avoid Disaster-Related scams
(http://www.njconsumeraffairs.gov/disaster/floodtipsflyer_1.pdf)
Fire & Safety Tips
(http://nj.gov/counties/mercer/news/releases/pdf/sandy_firesafetytipsbarnabas.pdf)
Family Preparedness: Hurricanes: Returning Home AFTER a Hurricane
(http://www.state.nj.us/njoem/plan/hurricane-after.html)
Drinking Water (http://nj.gov/counties/mercer/news/releases/pdf/sandy_drinkingwater.pdf)
Flood Water/Sewage
(http://nj.gov/counties/mercer/news/releases/pdf/sandy_floodwatsewage.pdf)
Food Safety (http://nj.gov/counties/mercer/news/releases/pdf/sandy_foodsafety.pdf)
Personal health/Hand hygiene/Immunizations
(http://nj.gov/counties/mercer/news/releases/pdf/sandy_personalhealth.pdf)
Cleaning/Mold removal
(http://nj.gov/counties/mercer/news/releases/pdf/sandy_moldremoval.pdf)
Animal & Insects
(http://nj.gov/counties/mercer/news/releases/pdf/sandy_animalsninsects.pdf)
Carbon Monoxide (http://nj.gov/counties/mercer/news/releases/pdf/sandy_carbonmono.pdf)
41
Middlesex County (http://www.co.middlesex.nj.us/)






Middlesex County Urges Residents and Business Owners to Apply for Disaster Aid
(http://www.co.middlesex.nj.us/emergency/Middlesex%20County%20Urges%20Residents%2
0and%20Business%20Owners%20to%20Apply%20for%20Disaster%20Aid.pdf)
Insurance Companies Set up Mobile Catastrophe Units to Assist Clients with Claims
(http://www.co.middlesex.nj.us/emergency/Mobile%20Insurance%20Claims%20Units.pdf)
Middlesex County Expanding Medical Sheltering Capabilities to Assist Residents
(http://www.co.middlesex.nj.us/emergency/MCC%20medical%20shelter%20(2).pdf)
Upcoming Shredding Events Postponed, Household Hazardous Waste Event to be Held
(http://www.co.middlesex.nj.us/emergency/113%20solid%20waste%20cancel%20openings%20etc.pdf)
SBA Disaster Loan Fact Sheet
(http://www.co.middlesex.nj.us/emergency/SBA%20Diaster%20Loan%20Fact%20Sheet.pdf)
Middlesex County Urges Residents to Stay Off Roads and Conserve Water and Gasoline
(http://www.co.middlesex.nj.us/emergency/MCOEM%20TRAVEL%20REDUCTION%20RELE
ASE%2010-31-12%201600hrs.pdf)
Hurricane Sandy Resources
Disaster Mental Health/Crisis Hotline
877-294-4357
Disaster Assistance Apply online http://www.disasterassistance.gov/
Apply via smartphone m.fema.gov
Phone 800-621-3362
TTY 800-462-7585
New Jersey Hurricane Sandy http://www.fema.gov/disaster/4086
Disaster Recovery Center Locations http://www.fema.gov/disaster-recovery-centers
Health Hotline
The New Jersey Department of Health Hotline open to answer questions about food/water safety,
cleaning and mold removal


2-1-1 (24/7)
1-866-234-0964 (8am to 8pm weekdays, 10am to 5pm weekends)
Volunteers and Donations http://www.worldcares.org/ 1-800-903-1417
Material Donations Jewish Renaissance Foundation 732-324-2114
List of gas stations, pharmacies, restaurants, and hotels that are open in New Jersey
http://readynj.posterous.com/list-of-pharmacies-hotels-restaurants-and-gas
42
Monmouth County (http://www.visitmonmouth.com/page.aspx?ID=3175)
Information about the county's efforts related to Hurricane Sandy are posted here.
The Monmouth County Office of Emergency Management continues recovery operations for
this storm and its impact on the county. Staff members from public works and engineering, health
department, human services, public information, park system and the Sheriff’s and Prosecutor’s
Offices are actively participating in the county’s emergency operations.
Update November 15, 2012
NJ Department of Banking and Insurance is staffing a mobile office today at West Park Recreation
Center, 615 West Park Avenue, Oakhurst, NJ. Staff will answer consumers’ questions, take
complaints, and assist in filing insurance claims related to damages caused by the storm. The
mobile office will be open from 9 a.m. to 5 p.m.
Read the NJ 2-1-1 Resource Guide
(http://co.monmouth.nj.us/documents/29%5CNJ211HurricaneSandyResourceGuide.pdf)
Get the FEMA fact list
(http://co.monmouth.nj.us/documents/29%5CFEMA_FACT_LIST_11152012.pdf)
Update November 13, 2012
FEMA has announced the opening of Disaster Recovery Center (DRCs) in Monmouth County. Read
the press release (http://www.visitmonmouth.com/PressDetail.aspx?ID=1283) for more information.
Monmouth County DRCs include:



Belmar Municipal Building, 601 Main St., Belmar, NJ 07719
Henry Hudson Trail Activity Center,945 Hwy 36, Leonardo, NJ 07737 (Atlantic Highland/
Middletown border)
Union Beach Municipal Building, 650 Poole Ave., Union Beach, NJ 07735
The Monmouth County IDRC has cancelled the November 13-14 class. The office will notify
those participants via mail of a rescheduled date.
For those still in need of a place to stay, you can seek shelter as a last resort at Monmouth Park
racetrack, in Oceanport, which is being operated by the Red Cross and the State of New Jersey.
The Red Cross will provide services such as food and medical services to the state shelter.
Helpful Links




FEMA information (http://co.monmouth.nj.us/page.aspx?ID=4105&mode=1)
State of New Jersey Sandy Information Center
(http://www.nj.gov/nj/home/features/spotlight/hurricane_sandy.shtml)
Ready.nj.gov (http://ready.nj.gov/)
NJ211 (http://www.nj211.org/)
Important storm tips
43





If your residence has been flooded, please read the press release
(http://co.monmouth.nj.us/PressDetail.aspx?ID=1242) about cleaning up.
If you sustained losses or damages from Hurricane Sandy you may be eligible for disaster
assistance. Go to www.disasterassistance.gov or call 1-800-621-3362.
Please limit 9-1-1 calls to true emergencies. Call you local police department's nonemergency number. Your cooperation is appreciated.
The Fire Marshall reminds residents using generators to keep them 20 feet away from your
home and other inhabitable structures for safety reasons.
If you need municipal information, read a listing of Municipal information
(http://co.monmouth.nj.us/documents/29/Municipalities_Hurricane_Updated.pdf)
Trees
Report downed trees to your town. To find the phone number for your town hall, click here.
Electricity
Do not approach downed power lines.
You should report your power outage to directly to JCP&L.
Call 1-888-LIGHTSS (1-888-544-4877). Visit the JCP&L Power Center
(https://www.firstenergycorp.com/content/customer/outages_help/Sandy.html). and JCP&L Power
Outage Map (http://outages.firstenergycorp.com/nj.html) for updated information provided by the
power company.
Flooding
Do not drive or walk into flooded areas; turn around, don’t drown.
Emergency Management reminds residents to be safe:







Do not go outside. Flying debris from high winds is a danger. As the eye of the storm passes,
there will be a short period of calm followed by rapid wind speed increases to hurricane force
that will come from the opposite direction.
Avoid using candles for lighting. Use a battery-powered flashlight.
Try to stay in an interior room away from windows.
If flooding occurs, turn off electricity at the main breaker.
If your power goes out, turn off your major appliances. This will minimize losing power again
through a power surge and protect the equipment when power returns.
Stay calm and do not call 9-1-1 unless it is an emergency.
Please understand that emergency responders and utility personnel will not be out in the field
during in the height of storm. It is not safe for them to be outdoors in extreme weather
conditions
44
Morris County (http://morrisoem.org/)
Sandy Recovery
Visit our Human Services site (http://www.morrishumanservices.org/) for the latest recovery information and a variety of
services available in Morris County.
FEMA has opened a Disaster Recovery Center (DRC) at the Community Center on Jim Fear Drive in Morris Plains. Learn
about a DRC by visiting our Public Information blog (http://morriscountyoem.blogspot.com/2012/11/the-federal-emergencymanagement-agency.html).
We're posting recovery information via Twitter on @MorrisCountyNJ as well as on Facebook at Facebook.com/MCUrgent
and Facebook.com/MorrisCountyNJ.
Learn what to do after a hurricane or tropical storm strikes, as well as how to safely clean up
(http://www.state.nj.us/health/er/hurricane.shtml).
If you are still without power, please call JCP&L at 1-888-LIGHTSS (1-888-544-4877). If you have a downed power line,
assume it is live and dangerous. Call 1-888-LIGHTSS (1-888-544-4877) immediately.
45
Ocean County (http://www.co.ocean.nj.us/frmEmergencyInfo.aspx)
Residents and visitors can check the Ocean County government website at http://co.ocean.nj.us/
and scroll through the Updates box on the home page for information on road closures, park
reopenings, important information on food safety and other items related to the storm.
American Red Cross
FEMA
Board of Social Services
www.redcross.org/
www.fema.gov
http://www.co.ocean.nj.us/SocialServices/
46
Salem County (http://www.co.ocean.nj.us/SocialServices/)
The Salem County Department of Emergency Services, Office of Emergency Management,
announces that the Federal Emergency Management Agency (FEMA) has opened a Disaster
Recovery Center (DRC) to help the residents of Salem County who suffered losses from the
effects of Hurricane Sandy.
The DRC, located at the Penns Grove EMS Building, 25 East Griffith Street, Penns Grove, is
currently open from 8am to 8pm, 7 days a week. At the DRC, you can register for Disaster
Assistance through FEMA and get information about many new programs to help individuals and
business recover.
It is recommended that, prior to going to the DRC, you register yourself at
http://www.disasterassistance.gov to aid in the process. If you're unable to register through the
website, you can go to the DRC and they will help you get registered.
47
Somerset County (http://www.co.somerset.nj.us/emergencyinfo.html)
Unemployed Workers Can Apply for Storm-Recovery Jobs
(http://www.co.somerset.nj.us/cms/Service/NJSOMER/NJSOMER_42/NJSOMER_42_64952.pdf)
Beware of Scams after Hurricane Sandy
(http://www.co.somerset.nj.us/cms/Service/NJSOMER/NJSOMER_42/NJSOMER_42_64950.pdf)
FEMA Opens Disaster Recovery Center in Somerville
(http://www.co.somerset.nj.us/cms/Service/NJSOMER/NJSOMER_42/NJSOMER_42_64947.pdf)
48
Sussex County (http://www.sussex.nj.us/Cit-e-Access/webpage.cfm?TID=7&TPID=7814&fh=1)
The Sussex County Disaster Recovery Center (http://www.sussex.nj.us/Cit-eAccess/news/index.cfm?NID=27789&TID=7&jump2=0&nla=1) is open at Sussex County
Community College from 8 a.m. to 8 p.m. each day.
3 Sussex County Water Systems remain under Boil Water Advisories (
http://www.nj.gov/dep/special/hurricane-sandy/boil_water.htm)
Do not assume the power company knows your power is off. Contact your power company
to report your outage directly. (http://www.sussex.nj.us/Cit-eAccess/webpage.cfm?TID=7&TPID=7814&fh=1#poweroutage)
11/14/2012 - Storm Update NJ 211 Hurricane Sandy Response and Recovery Guide
(http://www.nj211.org/images/HurricaneSandy/NJ211HurricaneSandyResourceGuide.pdf)
The Sussex County Disaster Recovery Center (http://www.sussex.nj.us/Cit-eAccess/news/index.cfm?NID=27789&TID=7&jump2=0&nla=1) is open at Sussex County
Community College from 8 a.m. to 8 p.m. each day.
4 Sussex County Water Systems remain under boil water advisories.
Do not assume the power company knows your power is off. Contact your power company
to report your outage directly. (http://www.sussex.nj.us/Cit-eAccess/webpage.cfm?TID=7&TPID=7814&fh=1#poweroutage)
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Union County (http://ucnj.org/resource-web-portal/)
FEMA Disaster Recovery Center
Located at 100 South Springfield Avenue in Springfield, at the Chisholm Community Center. Open
8:00 a.m. to 8:00 p.m., 7 days a week. View maps and directions
(https://maps.google.com/maps?q=100+South+Springfield+Avenue+in+Springfield,&hl=en&sll=40.0
7304,74.724323&sspn=8.429886,6.185303&hnear=100+S+Springfield+Ave,+Springfield+Township,+New
+Jersey+07081&t=m&z=16&iwloc=A).
Rental Assistance
Families and individuals in the declared counties who are registered for federal disaster assistance
and seeking rental resources can search through hundreds of listings on the FEMA Housing Portal
(http://asd.fema.gov/inter/hportal/home.htm). The site is updated regularly but families are advised
that properties listed in the Housing Portal are only potential housing options, and they should
contact the property owner to check if the listed unit is still available.
Financial Assistance for Eligible Residences
The types of financial assistance offered by FEMA to eligible residents include:

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Temporary rental help or a stipend for hotel lodging.
Repairs or replacement for a home or business damaged by the storm (for damage not
covered by existing insurance; property owners should also contact their insurance
company).
Help with medical, dental or funeral expenses.
Help with mental health counseling.
One important form of help that FEMA can offer is disaster unemployment assistance. This program
is designed for persons who have lost their jobs due to the storm, but who are not eligible to receive
conventional unemployment insurance payments.
In addition, FEMA can help connect eligible residents with legal services, for example in settling
landlord-tenant issues that may arise as a result of storm damage. A complete description of FEMA
assistance programs for individuals and households is available for download at the “Help After a
Disaster” page at fema.gov.
FEMA Hotlines
The Disaster Distress Hotline for those who need counseling in coping with the crisis. The number
to call is 1-800-985-5990 or Text: ‘TalkWithUs’ to 66746 On the web, Visit:
disasterdistress.samhsa.gov. The Disaster Legal Service Helpline is now operational. The number is
866-864-4464.
FEMA Community Relations Teams continue to go door to door and visit County warming stations
to interview residents and inform them of the FEMA claims process. Once a Disaster Recovery
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Center has been established, FEMA will notify you. Residents should contact FEMA at
www.disasterassistance.gov or 800-621-3362 to begin their claim process.
Shelters
Senior Shelter is located at at 201 W. 4th St. (Stillman School) in Plainfield. The Salvation Army in
Plainfield will provide hot meals and the site will be in need of approximately 200 cots, which Union
County will ship.
Our Union County Shelter continues to operate at 220 Walnut Avenue in the Community Center at
Cranford. Call 908-709-7283, press 2 when prompted. The shelter is also pet friendly, but residents
must bring their own supplies and cleanup equipment. The Red Cross has volunteers manning the
shelter with assistance from resident volunteers. The UC Sheriff’s Office will provide transport for
ambulatory residents to the shelter. They should call 908-654-9881 to arrange transport.
Many Warming Centers have opened throughout the County in addition to the regional shelter. For
information about centers in your area, please contact the OEM at 908-654-9881.
Small Business Loans
The Union County Freeholders are pleased to work with the UCEDC to offer a fast track loan
program for businesses impacted by Sandy. Loans in the amount of $15,000 in working capital are
available and able to close in two weeks. An additional, more substantial program may also be
forthcoming. Contact UCEDC at 908-527-1166 or www.ucedc.com
FEMA representatives can also help business owners get in touch with the Small Business
Administration to find out about their eligibility for low-interest disaster loans.
Non-Profit Eligibility for FEMA Assistance
The Federal Emergency Management Administration (FEMA) has provided an explanation of what
non-profits can apply for in terms of assistance in the recovery from Hurricane Sandy.
Those nonprofits eligible for other essential governmental services include museums, zoos,
community centers, libraries, homeless shelters, senior citizen centers, rehabilitation facilities,
shelter workshops and facilities that provide health and safety services of a governmental nature.
Health and safety services are essential services that are commonly provided by all local
governments and directly affect the health and safety of individuals.
Low-income housing, alcohol and drug rehabilitation, programs for battered spouses, transportation
to medical facilities, and food programs are examples of health services.
For more information: http://www.fema.gov/public-assistance-eligibility
Tips for Requesting Service Reconnections from JCP&L
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Thousands of Jersey Central Power & Light customers sustained significant damage to their homes
and businesses as a result of Hurricane Sandy. As repairs are completed, customers will need to
have their service reconnected. Here are some tips and information to make the reconnection
process easier.
> There are dedicated Service Crews handling reconnection work.
> Residents should have a licensed electrician make repairs to their homes.
If the customer has a functioning electrical service entrance, including the meter – JCP&L will
complete the service reconnection. If the meter was removed due to severe damage or flooding –
JCP&L will install a new meter after the service is repaired by a qualified electrician and inspected
by a state inspector.
> The inspector will provide certification that the work has been done properly, and will fax the cut-in
card to 888-914-9140.
> The inspector will attach a sticker with the inspection date on the meter pan.
Customers should have their home address or account number when calling the company to
request reconnection.
> Because of the volume of requests, it could take a few days for service to be reconnected.
To schedule a service reconnection, customers should call 1-800-662-3115.
Dealing with Mold & Mildew in your Flood Damaged Home
Click here to view the informational brochure from FEMA (http://ucnj.org/wpcontent/uploads/2012/11/fema_mold_brochure_english.pdf)
Resources for Union County Seniors Age 60 and Older
Please call the Union County Division on Aging at 1-888-280-8226
Resources for Persons with Disablilties
Persons with disabilities can call the Union County Office for the Disabled, 908-527-4807
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Warren County (http://www.co.warren.nj.us/)
Hurricane Sandy Update #10 from Warren County
(WASHINGTON TWP., NJ, November 9, 2012) -- The Warren County Department of Public
Safety reports the following as a result of Hurricane Sandy:
SHELTERS
The shelter at Warren County Technical School, 1024 Route 57, Franklin Township, is
closing this afternoon after lunch is served.
The Warren County Human Services Department is working to place anyone still in need of
shelter. One available option is Trinity United Methodist Church, 213 Main Street, Hackettstown,
which has opened its doors as a shelter.
POWER
According to Warren County Public Safety Director Frank Wheatley, JCP&L aims to have
power restored to 99 percent of the county’s homes and businesses tomorrow, and the remaining,
most difficult cases by November 14.
FEMA ASSISTANCE
The Federal Emergency Management Agency plans to open a Disaster Recovery Center, or
DRC, in Warren County, Wheatley said. The DRC is tentatively scheduled to open next week at the
Franklin Township Municipal for individual assistance. Residents who suffered losses from
Superstorm Sandy should register with FEMA at www.disasterassistance.gov or by calling toll-free
800-621-FEMA (3362), or TTY 800-462-7585 for those with hearing or speech impairments.
Specialists are standing by at the toll-free numbers seven days a week, 7 a.m. to 10 p.m. local time,
until further notice, and help in languages other than English is available.
Wheatley noted that many homeowner’s insurance policies have hurricane clauses, where
the insured party’s deductible is increased for hurricane claims. However, Wheatley said people
should know that Sandy was not a hurricane when it made landfall in New Jersey, but rather a “posttropical cyclone,” and therefore insurance companies cannot increase the deductible amount.
“Residents should be aware of that,” he remarked.
WARMING / CHARGING CENTERS
Those in need can warm up and recharge cell phones at the following locations. Additional
services are listed:
- St. James Episcopal Church, 214 Washington St., Hackettstown. Meals available.
- The Warren County Library Northeast Branch, 40 US Highway 46, Independence Twp., 9
a.m. to 8 p.m. Internet service and wifi.
- The Warren County Library Franklin Branch, 1502 Route 57, Washington, in the Warren
County Technical School, 9 a.m. to 8 p.m. Internet service and wifi.
- Lopatcong Municipal Building, 232 South Third St., 9 a.m. to 5 p.m., showers available.
- Masonic Lodge, Stillwater Road, Blairstown, 8 a.m. to 10 p.m. today, lunch and dinner
available 12-1:30 and 5-6:30 p.m., closing Friday 7 p.m.
- Washington Township Municipal Building, 8:30 a.m. to 4 p.m.
- Belvidere Municipal Building, 9 a.m. to 4 p.m.
WATER DISTRIBUTION
Free bottled water continues to be made available. Warren County Health Officer Peter Summers
said additional supplies were received today and are being distributed to various points throughout
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the county. Distribution is being set up in Blairstown, Harmony, Liberty, Lopatcong and White
townships, as well as at the Trinity United Methodist Church in Hackettstown and the NORWESCAP
Food Bank in Phillipsburg.
Flood and Disaster Recovery Information (http://98.129.69.82/emp_pub_info/flood_info.pdf)
A presidential disaster declaration makes federal funding available from FEMA in two forms:
Individual Assistance (IA) and Public Assistance (PA).
IA for homeowners and renters can include grants to help pay for temporary housing, home repairs
and other serious disaster-related expenses not met by insurance or other assistance programs.
Also, low-interest loans from the U.S. Small Business Administration (SBA) are available to cover
residential and business losses not fully compensated by insurance.
PA is aid to state and local governments, as well as certain types of private nonprofit organizations.
FEMA funds a minimum of 75 percent of the cost of eligible projects.
Information regarding the recovery efforts following Hurricane Irene are provided on a variety of web
resources from the Federal Emergency Management Agency (FEMA) to draw upon.
The webpage, www.fema.gov provides a general overview of the agency’s programs, types of
disaster assistance and links to other important sources of information.
News, photos and information on the current New Jersey declaration are available at:
http://www.fema.gov/news/event.fema?id=15536.
http://www.state.nj.us/njoem/index.html is a link to the New Jersey Office of Emergency
Management website.
http://www.fema.gov/rebuild/recover/dec_guide.shtm describes the process which can lead to a
Presidential Disaster Declaration.
http://www.fema.gov/individual/grant.shtm is a link to sites and information on the types of Individual
Assistance available.
http://www.fema.gov/assistance/index.shtm, http://www.disasterassistance.gov/ and m.fema.gov
take survivors to sites where they can register for assistance.
http://www.fema.gov/assistance/opendrcs.shtm is a link to FEMA’s Disaster Recovery Center
locator, where survivors can find the DRC nearest them.
http://www.fema.gov/rebuild/recover/resources.shtm offers information and plans for homeowners
rebuilding after a disaster.
http://www.sba.gov/taxonomy/term/99 is a link to the SBA disaster recovery loans website.
http://www.fema.gov/government/grant/pa/index.shtm is a link to resources on the Public Assistance
programs.
http://www.erh.noaa.gov/phi/ is a link to local weather forecasts through the National Oceanic and
Atmospheric Administration.
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