Equality Delivery
System Grading
March 2012
www.cddft.nhs.uk
Jillian Wilkins, Equality and Diversity Lead, People and OD, East Wing Corridor, University Hospital of North Durham, DH1 5TW Tel:
0191 333 2306, jillian.wilkins@cddft.nhs.uk
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1.
Equality Delivery System (EDS)
The EDS was officially launched by the Department of Health in November 2011. It is a tool to help assess how well embedded equality,
diversity and human rights are within an organisation’s systems and processes.
The EDS has been designed to help NHS organisations comply with the requirements of the Public Sector Duties under the Equality Act 2010
and the Health and Social Care Bill (currently going through Parliament) by focusing less on process and more on outcomes.
The EDS is the first time the NHS has tried to introduce a systematic framework relating to equality, diversity and human rights. It is a whole
systems approach, which basically means that it tries to avoid being a tick box process.
At the heart of the EDS is a set of nationally agreed goals. These are:
 Better health outcomes for all
 Improved patient access and experience
 Empowered, engaged and well-supported staff
 Inclusive leadership at all levels
There are a total of 18 outcomes across the four goals. It is against these outcomes the Trust self assessed its performance through December
2011 to February 2012. Performance has been measured against the rating below:
 Excelling – Purple
 Achieving - Green
 Developing – Amber
 Undeveloped – Red
Appendix A provides details of County Durham and Darlington NHS Foundation Trust (CDDFT) grading against the EDS and reasons for the
grading against each outcome. The overall grading for CDDFT is ‘Developing’.
For more information on the EDS and to view the grading manual please click here
www.cddft.nhs.uk
Jillian Wilkins, Equality and Diversity Lead, People and OD, East Wing Corridor, University Hospital of North Durham, DH1 5TW Tel: 0191 333 2306, jillian.wilkins@cddft.nhs.uk
Page 2 of 6
Appendix A
Equality Delivery System (EDS) - Goals and Outcomes – Grading Overview
This information provides an overview of our draft grading against the EDS. We have had to consider a huge amount of information, some
internal and some external, some qualitative and Some quantitative, some relating to a particular protected characteristic (i.e. age, disability,
sex, gender reassignment, race/nationality, religion/belief, sexual orientation, pregnancy/ maternity, marriage/civil partnership) and some
relating to a wider range of peoples experiences. We have listed as much of this information as possible to give a clear understanding of all
the things that we have considered. However rather than providing all this detailed data we have tried to summarise this information in the
summary and full analysis documents embedded in the table below.
For each of the 18 outcomes we have measured our performance against a number of factors and the nine characteristics protected under the
Equality Act 2010 (i.e. age, disability, sex, gender reassignment, race/nationality, religion/belief, sexual orientation, pregnancy/maternity,
marriage/civil partnership). Where we have little evidence we have rated our performance as Red – Underdeveloped. Some evidence (across
three to five protected groups) is rated as Amber – Developing. Evidence across most (six to eight protected groups) is rated as Green Achieving, and Purple - Excelling is where we have evidence across all nine protected groups. Click here for more detailed information on how
the EDS is graded.
If you would like this information in an alternative format please contact jillian.wilkins@cddft.nhs.uk, telephone/text: 0750025160
Goal
1. Better
health
outcomes for
all
Narrative
The NHS should achieve
improvements in patient
health, public health and
patient safety for all, based
on comprehensive evidence
of needs and results
Outcome
1.1 Services are commissioned, designed and procured
to meet the health needs of local communities, promote
well-being, and reduce health inequalities
Achieving
1.2 Individual patients’ health needs are assessed, and
resulting services provided, in appropriate and effective
ways
Developing
1.3 Changes across services for individual patients are
discussed with them, and transitions are made smoothly
www.cddft.nhs.uk
Draft Grading
Developing
Summary
Analysis
Full
Analysis
EDS Outcome 1.1
Summary.pdf
EDS data analysis
1.1 (final).pdf
EDS Outcome 1.2
Summary.pdf
EDS data analysis
1.2 (final).pdf
EDS Outcome 1.3
Summary.pdf
EDS data analysis
1.3 (final).pdf
3
Goal
Narrative
Outcome
1.4 The safety of patients is prioritised and assured. In
particular, patients are free from abuse, harassment,
bullying, violence from other patients and staff, with
redress being open and fair to all
1.5 Public health, vaccination and screening programmes
reach and benefit all local communities and groups
2. Improved
patient
access and
experience
The NHS should improve
accessibility and information,
and deliver the right services
that are targeted, useful,
useable and used in order to
improve patient experience
2.1 Patients, carers and communities can readily access
services, and should not be denied access on
unreasonable grounds
The NHS should Increase
the diversity and quality of
the working lives of the paid
and non-paid workforce,
supporting all staff to better
respond to patients’ and
communities’ needs
www.cddft.nhs.uk
Developing
Developing
Achieving
2.2 Patients are informed and supported to be as involved
as they wish to be in their diagnoses and decisions about
their care, and to exercise choice about treatments and
places of treatment
Achieving
2.3 Patients and carers report positive experiences of their
treatment and care outcomes and of being listened to and
respected and of how their privacy and dignity is
prioritised
Achieving
2.4 Patients’ and carers’ complaints about services, and
subsequent claims for redress, should be handled
respectfully and efficiently
3.
Empowered,
engaged and
wellsupported
staff
Draft Grading
3.1 Recruitment and selection processes are fair, inclusive
and transparent so that the workforce becomes as diverse
as it can be within all occupations and grades
3.2 Levels of pay and related terms and conditions are
fairly determined for all posts, with staff doing equal work
and work rated as of equal value being entitled to equal
pay
Achieving
Developing
Developing
Summary
Analysis
Full
Analysis
EDS Outcome 1.4
Summary.pdf
EDS data analysis
1.4 (final).pdf
EDS Outcome 1.5
Summary.pdf
EDS data analysis
1.5 (final).pdf
EDS Outcome 2.1
Summary.pdf
EDS data analysis
2.1 (final).pdf
EDS Outcome 2.2
Summary.pdf
EDS data analysis
2.2 (final).pdf
EDS Outcome 2.3
Summary.pdf
EDS data analysis
2.3 (final).pdf
EDS Outcome 2.4
Summary.pdf
EDS data analysis
2.4 (final).pdf
EDS Outcome 3.1
Summary.pdf
EDS data analysis
3.1 (final).pdf
EDS Outcome 3.2
Summary.pdf
EDS data analysis
3.2 (final).pdf
4
Goal
Narrative
Outcome
3.3 Through support, training, personal development and
performance appraisal, staff are confident and competent
to do their work, so that services are commissioned or
provided appropriately
Developing
3.4 Staff are free from abuse, harassment, bullying,
violence from both patients and their relatives and
colleagues, with redress being open and fair to all
Developing
3.5 Flexible working options are made available to all
staff, consistent with the needs of the service, and the way
that people lead their lives. (Flexible working may be a
reasonable adjustment for disabled members of staff or
carers.)
3.6 The workforce is supported to remain healthy, with a
focus on addressing major health and lifestyle issues that
affect individual staff and the wider population
4. Inclusive
leadership at
all levels
NHS organisations should
ensure that equality is
everyone’s business, and
everyone is expected to take
an active part, supported by
the work of specialist equality
leaders and champions
4.1 Boards and senior leaders conduct and plan their
business so that equality is advanced, and good relations
fostered, within their organisations and beyond
4.2 Middle managers and other line managers support
and motivate their staff to work in culturally competent
ways within a work environment free from discrimination
4.3 The organisation uses the “Competency Framework
for Equality and Diversity Leadership” to recruit, develop
and support strategic leaders to advance equality
outcomes
www.cddft.nhs.uk
Draft Grading
Developing
Developing
Summary
Analysis
Full
Analysis
EDS Outcome 3.3
Summary.pdf
EDS data analysis
3.3 (final).pdf
EDS Outcome 3.4
Summary.pdf
EDS data analysis
3.4 (final).pdf
Outcome 3.5
Summary.pdf
EDS data analysis
3.5 (final).pdf
EDS Outcome 3.6
Summary.pdf
EDS data analysis
3.6 (final).pdf
EDS Outcome 4.1
Summary.pdf
EDS data analysis
4.1 (final).pdf
EDS Outcome 4.2
Summary.pdf
EDS data analysis
4.2 (final).pdf
EDS Outcome 4.3
Summary.pdf
EDS data analysis
4.3 (final).pdf
Developing
Developing
Underdeveloped
5
www.cddft.nhs.uk
Jillian Wilkins, Equality and Diversity Lead, People and OD, East Wing Corridor, University Hospital of North Durham,
DH1 5TW Tel: 0191 333 2306, jillian.wilkins@cddft.nhs.uk
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