Massachusetts Board of Library Commission (MBLC) State Aid Program Meeting #1 September 8, 2006, 10:00 am-4:00 pm By Marsha M. Morris & Associates, International The first Massachusetts Board of Library Commission State Aid Committee meeting was held on Friday, September 8, 2006, from 10am-4pm. This was the first of a series of meetings to take place between September 2006 and April 2007. The purpose of the committee review process is to draft a set of policy recommendations for the state aid to public libraries program for the Commissioners’s consideration and implementation. The complete agenda is presented below, and the list of participants is attached. Purpose: “The committee will assess the role of a state aid program in improving library services through review of the current state aid program and review of approaches in other states, and will develop a next generation program for recommendation to the Board of Library Commissioners.” Desired Outcomes: 1. An agreement on guidelines for how the Committee will operate 2. An understanding of the basic components of the State Aid Program so that the Committee members can begin their work 3. Knowledge of the original vision and mission statement of the State Aid Program so that Committee members are aware of the underlying principles of the Program 4. A list of the strengths and weaknesses of the State Aid Program 5. A list of ideals for a state aid program 6. An agreement on the Committee’s next steps AGENDA Activity Welcome Breakfast Committee Welcome Process Open Start ups: Introductions, Desired Outcomes, Agenda and Ice Breaker Group Guidelines and Meeting Dates for the Spring Present and Clarify Questions and Answers Agree Name the library, how many employee, and your favorite book Present and Clarify Changes and Agree Break Open Who Jim/Marsha Time 9:30am 30 min. Rob/Em Claire 10:00am 15 min. Rob/Marsha 10:15am 40 min. Marsha 10:55am 15 min. 11:10am 10 min. 1 Vision, Mission, History, and Program Components Strengths and Weaknesses of the Program (Small Groups) Present and Clarify Questions and Answers Brainstorm and List Clarify Lunch Open Continue Strengths and Weaknesses of the Program (Large Group) Present and Clarify Questions and Answers Review Add Identify Areas of Agreement Open Group/Marsha Brainstorm and List Clarify Questions and Answers Review Add Review Add and Agree Plus/Delta Group Activity/Marsha Break Ideals for a state aid program (Pairs with post its and Large Group) Next Steps Meeting Evaluation Dianne/Marsha Small Group Activity/Marsha MBLC Team/Marsha Marsha 11:20am 20 min. 11:40am 50 min. 12:30pm 45 min 1:15pm 75 min. 2:30pm 10 min. 2:40pm 60 min. 3:45pm 10 min. 3:55pm 5 min. The meeting opened with Em Clair Knowles, Chair of the Committee and Robert Maier, Director of the Commission thanking Committee Members for their participation in the state aid review process. Ms. Marsha Morris, the retreat facilitator, then welcomed the participants and began the meeting with introductions. Ms. Morris presented the meeting’s purpose, agenda and desired outcomes. Next, the participants reviewed the meeting package including the draft team charter and list of participants, etc. Participants made the following comments and agreements regarding the agenda, guidelines, team charter and future meeting dates. Guidelines One person speak at a time Please Respect Others’ opinions/ Thoughts Cell Phones OFF or on VIBRATE If you need to take care of yourself (make a phone call, use the bathroom, etc.), Please feel free to leave the room Feel Free to ask questions about themes/issues you are unsure of LET’S HAVE FUN!! 2 Guidelines Comments/Additions Regularly post note on website. Open communication/ more dialogue Share information from these meetings with colleagues and communities May have open public meetings to present results of this process Consensus decision-making process important/must have commitment to this process. Some caution about any potential for reliance on majority vote process Reactions/Comments to Review of Charter Goals: Tested for understanding Operating Agreement: Staying focused on big picture/ facilitator may remind participants to keep to work at hand Scope: No hidden agendas, no discussion of specific library related issues Following the review and discussion of the guidelines and charter Dianne Carty and Jim Lonergan referred Committee members to materials inside the packet outlining the vision, history and mission of the State Aid Program. Important comments included: Reminder to group of definition and intent of State Aid Program A question was raised about collaboration intended by the program but not noted in the materials Chronology of important legislative decisions Reminder of requirements to be eligible for state aid There was some clarification of MA general laws The group followed this clarifying session with small group work centered on the strengths and weaknesses of the State Aid Program. Groups of 3-4 worked for just under an hour to brainstorm lists of positives and negatives regarding the State Aid Program. Groups had time to ask one another questions about use of State Aid funds in their own communities and challenges in applying and administering the program. Following lunch the day-long meeting continued with a discussion of the strengths and weaknesses outlined by each of the nine groups. One committee member was chosen to report out the brainstorming list. Each of the group discussions is reflected below. Strengths and Weaknesses of the State Aid Program Group 1: Vanessa Verkade from Kingston; Joanne Lamothe from Weymouth; Em Claire Knowles, Chair of MBLC and John Ramsay from Western Massachusetts Regional Library System Strengths: Money Earmarked for general library use Maintenance of effort of funding (MAR) 3 Minimum Standards Reciprocity Requirement—unless not certified Weaknesses: Complications (cannot be done electronically, explaining to city officials, board of directors, etc. Inflexible and Outmoded Requirements may not be tied into library’s or municipal plans Silent on staff levels Group 2: Ellie Chesebrough from Sturbridge; Emily Bader from Springfield and Strengths: Open to information Standards are important Emphasizes local support Circulation off set factor Legislators understand giving to their communities with direct aid Flexibility of spending MEG/LIG without appropriation is great Weaknesses: Circulation Offset MEG not understood equally Reporting requirements aren’t consistent Group 3: John Arnold, MLBC Commissioner; Bonnie Burnham from Northampton; Frank Murphy from Arlington Strengths: Reciprocity Political Clout Explicit minimum standards Emphasize material/content MEG helps economic divide Recognizes professional librarianship Keeps libraries “free” Some enforcement capacities=good Mechanism to qualify cities/towns for other library programs Weaknesses: Funding amount relatively insignificant Overly complicated Inflexible Doesn’t adequately cover non-resident use Very rigid “switch” with dramatic consequences Gotten to the point where every tweak hurts as much as it helps 4 Group 4: Elaine Winquist from Duxbury; Dianne Carty, Head of State Aid Program and Penny Johnson from Worcester Strengths: Standards are important and should remain Reciprocity MAR is essential Weaknesses: Adjustments made to standards due to economic downturns/politics Not enough funding for present program Reciprocity requirement not enforceable State aid program requirement difficult to explain Group 5: Joe Mule from Lancaster; James Matarazzo from Winthrop, and Andre Mayer from Cambridge Strengths: Reciprocity Reasonable Standards Good value for the dollar Weaknesses: Recognition of cooperative element is becoming bigger Not tied to inflation index Technology and personal incentive Group 6: Suzanne Teuteberg from Brewster; Denis Lesieur from Lenox and Jim Lonergan, State Aid Specialist Strengths: Money-financial incentive Earmarked for general library use Weaknesses: Material expense—can’t count certain items e.g. computers, utilities Comp period—cape summer homes Program inflexible (standards)—adaptability of standards-annual basis We discuss minimum standards—how about beyond minimum standards in not reward/flex Raise educational standards Holds Measure of effectiveness of program Funds to municipality not library Group 7: Janice Coduri from Wellesley; Nancy Rea from Haverhill and Pat Lambert from Dedham Strengths: MAR Material Requirement 5 Hours Certification Reciprocity Weaknesses: Complex Hard to explain to town, patrons and staff Requires math aptitude Parameter change year to year Forms not Electronic Group 8: BWS Johnson from Hinsdale; Bernie Margolis from Boston; Krista McLeod from Methuen, Susan McAlister from Minuteman Library Network Strengths: Added Financial Resources MAR is helpful No restrictions on use of funding Tool for delivery of local aid to libraries Give the legislature an opportunity to say how important libraries are Weaknesses: Amount received not as significant as in the past MAR-not enough funding to be a carrot at the local level Percent toward materials Little incentive for cooperation and resource sharing instead supports library “independence” Doesn’t promote equality or efficiency Definition of “disparities” does not give direction to how we provide quality service Group 9: Diane Giarrusso from Boxford, Vivian Spiro, Chair of Board of Directors of the Associates of Boston Public Library and Rob Maier, Director of MLBC Strengths: Necessity of being certified so residents have access to other libraries and ILL Potential loss of certification works locally to sustain minimum funding Library has control of how State Aid funds are spent (“without further appropriation”) Makes clear that each community must support its library Weaknesses: Doesn’t’ take cost of technology into account Not enough money in the program Standards for hours and materials expenditure don’t increase beyond 25,000 population and doesn’t benefit larger libraries Non-resident circulation offset is under-funded 6 State Aid Program Discussion (continued) The Facilitator worked with group to cluster thoughts and ideas. Ideas that emerged as central to everyone are listed below. A number of items were also put on the “Parking Lot” sheet to allow for future discussion. Reoccurring Themes--Strengths: Reciprocity By having rules in place communities are protected from having budgets cut MAR MEG Program funds 97% of municipalities and this serves almost 99% of the population State aid program gives libraries political clout in their communities “powerful political tool” Reoccurring Themes--Weaknesses Not enough funding Minimum Standards are good but standards are outdated Size of municipality effects the effectiveness of the program -other things that effect effectiveness size of municipality, type of government, whether library is private or not, demographic, tax base Formula isn’t flexible Current system measures what we have, what we pay for-not what services are provided and how we help people Requirements difficult to explain Technological infrastructure (work station) No incentive for cooperation/ collaboration No incentives to raise professional standards of staff Closing Thoughts Group needs discussion of mission Facilitator and Commissioners will plan to include need for mission and look at meeting schedule Reminder to group to calendar agreed upon meeting dates (October 11, 2006; October 31, 2006; March 22, 2007; April 26, 2007 Facilitators Contact Information: Marsha Morris at mmorris@mmi-consult.com. Parking Lot Rules municipalities State aid review process should be tied to long range planning 7 Waivers and how they are used Staff Development The Formula doesn’t look at human capital (fund bldg. and books only) Mission as it stands is operational vs. strategic Next Steps Email buck Report and relevant statues Homework assignment-Think of five ideas for the purpose of the program. Marsha Morris will meet with MLBC staff to review meeting notes and plan October 11 meeting Meeting Notes will be forwarded to the Committee Participants review notes and be in touch with questions/suggestions Share committee information with colleagues and communities Meeting Evaluation PLUS *Excellent facilitation *Great participation/respectfulness *Everyone cares *Encouraging caring of information with community *Breaks are good *Having website available to community *Flexibility of board to take detour *Diversity of the group *Good note taking Alignment in group that changes are needed DELTA *No auditorium seating/ big table *Natural light *Chocolates/sweets *Frustrating that breaks didn’t resume on time 8 ATTACHMENT #1 MLBC State Aid Program Committee Meeting Notes September 8, 2006 List of Participants Public Library Directors (15) 1. Emily Bader 2. Ellie Chesebrough 3. Janice Coduri 4. Diane Giarrusso 5. Penny Johnson 6. BWS Johnson 7. Patricia Lambert 8. Joanne Lamothe 9. Denis Lesieur 10. Bernie Margolis 11. Krista McLeod 12. Joseph Mule 13. Nancy Rea 14. Suzanne Teuteberg 15. Elaine Winquist Public Library Trustees (5) 1. 2. 3. 4. 5. Bonnie Burnham Andre Mayer Frank Murphy James Matarazzo Vanessa Verkade Regional and Network Administrators (2) 1. Susan McAlister 2. John Ramsay Public Library Friends and Advocates (1) 1. Vivian Spiro 9 MBLC Commissioners (3) 1. Em Claire Knowles 2. John Arnold 3. Ed Bertorelli MBLC Staff (3) 1. Robert Maier 2. Dianne Carty 3. James Lonergan 10