Jane E - Georgetown University

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Jane E. Thompson
1230 30th Street NW
Washington, D.C. 20007
Office: (202) 965-7527
janethompson@yahoo.com
Career Profile:
Executive leader with experience in the private and public sector with expertise in strategic planning, team
building, problem solving, program development, government contracting, performance and oversight.
Strong connections with community organizations coupled with management discipline sharpened during
tenure with mission-driven goal oriented organization. Demonstrated expertise in financial management as
a practicing CPA, in corporate leadership positions and financial oversight of non-profit foundations and
organizations. Exceptional reputation for integrity in business relationships and team leadership.
Professional Experience:
Self-employed Freelance Consultant
Current
District of Columbia Primary Care Association
2005 - 2009
Consulting to non-profit and health care organizations in the areas of strategic management, financial
oversight, performance measurement and interim leadership projects. Particularly skilled in working with
organizations under-going change either by rapid growth, leadership changes or downsizing due to
changes in strategic vision. Uniquely competent to provide strategic financial oversight to small-to-midsize non-profits who lack a CFO function within the organization.
DCPCA is a nonprofit health advocacy organization improving health care and health coverage for the District’s
low-income, uninsured and medically vulnerable residents with a budget of $6 million in local, federal and private
foundation grants and individual contributions. Membership includes DC’s nonprofit community health centers.
Chief Operating Officer
Directed program and administrative senior management team in day-to-day operations of
development, human resources, finance, and communications and all programs to support
mission, including Medical Homes DC established to build new and improve operational
effectiveness of non-profit health clinics in DC.
 First person to hold newly created position of COO – which allowed founder and CEO of
organization to focus on external relationships and strategic vision.
 Created budget modeling tools to maximize grant funds across multiple programs and
operations during time of significant grant funded growth.
AMERIGROUP Corporation
2000 - 2004
AMERIGROUP is a multi-state managed health care company, focused on serving people who receive health care
benefits through public-sponsored programs including Medicaid and S-CHIP. Member of management committee
during company’s initial public offering and significant growth in revenues.
Chief Executive Officer – AMERIGROUP Maryland, Inc. (d.b.a. AMERIGROUP DC)
Directed operations of the largest Medicaid plan in DC and Maryland (150,000 members and
revenues of $432 million) in the areas of member and revenue growth, financial performance
management, government relations, provider relations, and medical management. Led
management team of health plan professionals. Consistent success in achieving strategic
objectives and meeting budget goals.
 Developed strategic business plan to improve services to key customers: members and
providers resulting in growth of membership and stronger connections to providers and
community organizations.
 Led successful acquisition of competitor health plan resulting in tripling membership and
growth in staff. Expanded network by negotiating contracts with hospitals, PCPs and clinics.
 Created and strengthened alliances with community organizations and City Council to
advocate for improvements in child services in DC.
Jane E. Thompson
Page 2
District of Columbia Government, Medical Assistance Administration 1995– 1999
Chief, Office of Managed Care
Responsible for the development, implementation, and oversight of new mandatory Medicaid
managed care waiver program. Organized and hired staff for new office within Medicaid.
 Developed program policies and procedures, wrote managed care regulations and request
for proposal document used in competitive procurement for managed care organizations.
Negotiated contracts with selected MCOs.
 Designed and directed the District’s oversight program to monitor and evaluate
performance of Medicaid HMO’s using various assessment tools in including satisfaction
surveys, focus studies, standardized performance measures, medical chart reviews, and
administration of member services complaint line.
 Practiced effective partnering strategies with HMOs to improve health of Medicaid
members using joint quality improvement focused studies and performance measures.
 Designed and directed enrollment program for Medicaid enrollees. Hired enrollment
counselor contractor. Achieved goal of 75% voluntary selection rate for enrollment in new
mandatory HMO program resulting in improved satisfaction of recipients and low rate
disenrollments.
Humana Group Health Plan, Inc. – Washington, D.C.
Humana Inc. – Louisville, Kentucky
1994 - 1995
1984 - 1994
A publicly traded hospital and managed care company with operations in various markets across the country.
Served as the Associate Executive Director-Finance of a 120,000 member HMO with annual
revenues of $200+ million created from acquisition of Group Health Association. Member of senior
management team with significant operational responsibilities during acquisition and subsequent reorganization. Managed staff (60-110) of financial and information systems professionals through
several transitions, including downsizing and extensive changes in functional responsibilities.
Series of promotions during tenure with Humana in recognition of accomplishments and leadership
skills. As Director of Acquisitions, performed due diligence review of Group Health Association,
compiling and presenting applications for HMO licensure and approvals of new products in the DC
market to government officials and regulatory bodies.
As Director of Tax and Corporate Accounting, directed daily operations of tax department;
managed staff of 12 tax professionals responsible for research, strategic planning, audits and tax
compliance, and development of tax strategies for a wide range of business issues.
Grover C. Greweling & Co., CPA’s – Louisville, KY
1979– 1984
Performed, supervised, and assisted in audits of a range of clients, including non-profits, foundations, and
small and large manufacturers. Advised clients on accounting practices, internal control, budgeting and
planning procedures, and cash flow analyses.
Education, Boards & Other:
B.S., Accounting, University of Kentucky
Certified Public Accountant (CPA)
Current Adjunct Faculty member at Georgetown University, School of Nursing and Health Studies:
teaching Strategic Planning and Execution.
Presently serving as Board Chair of DC VOICE, an education advocacy organization. Former Board
member of American Lung Association of the District of Columbia, DC HMO Association, Pegasus
Rising Theatre company, Kentucky Harvest, DC Primary Care Association.
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