Jane E. Thompson 1230 30th Street NW Washington, D.C. 20007 Office: (202) 965-7527 janethompson@yahoo.com Career Profile: Executive leader with experience in the private and public sector with expertise in strategic planning, team building, problem solving, program development, government contracting, performance and oversight. Strong connections with community organizations coupled with management discipline sharpened during tenure with mission-driven goal oriented organization. Demonstrated expertise in financial management as a practicing CPA, in corporate leadership positions and financial oversight of non-profit foundations and organizations. Exceptional reputation for integrity in business relationships and team leadership. Professional Experience: Self-employed Freelance Consultant Current District of Columbia Primary Care Association 2005 - 2009 Consulting to non-profit and health care organizations in the areas of strategic management, financial oversight, performance measurement and interim leadership projects. Particularly skilled in working with organizations under-going change either by rapid growth, leadership changes or downsizing due to changes in strategic vision. Uniquely competent to provide strategic financial oversight to small-to-midsize non-profits who lack a CFO function within the organization. DCPCA is a nonprofit health advocacy organization improving health care and health coverage for the District’s low-income, uninsured and medically vulnerable residents with a budget of $6 million in local, federal and private foundation grants and individual contributions. Membership includes DC’s nonprofit community health centers. Chief Operating Officer Directed program and administrative senior management team in day-to-day operations of development, human resources, finance, and communications and all programs to support mission, including Medical Homes DC established to build new and improve operational effectiveness of non-profit health clinics in DC. First person to hold newly created position of COO – which allowed founder and CEO of organization to focus on external relationships and strategic vision. Created budget modeling tools to maximize grant funds across multiple programs and operations during time of significant grant funded growth. AMERIGROUP Corporation 2000 - 2004 AMERIGROUP is a multi-state managed health care company, focused on serving people who receive health care benefits through public-sponsored programs including Medicaid and S-CHIP. Member of management committee during company’s initial public offering and significant growth in revenues. Chief Executive Officer – AMERIGROUP Maryland, Inc. (d.b.a. AMERIGROUP DC) Directed operations of the largest Medicaid plan in DC and Maryland (150,000 members and revenues of $432 million) in the areas of member and revenue growth, financial performance management, government relations, provider relations, and medical management. Led management team of health plan professionals. Consistent success in achieving strategic objectives and meeting budget goals. Developed strategic business plan to improve services to key customers: members and providers resulting in growth of membership and stronger connections to providers and community organizations. Led successful acquisition of competitor health plan resulting in tripling membership and growth in staff. Expanded network by negotiating contracts with hospitals, PCPs and clinics. Created and strengthened alliances with community organizations and City Council to advocate for improvements in child services in DC. Jane E. Thompson Page 2 District of Columbia Government, Medical Assistance Administration 1995– 1999 Chief, Office of Managed Care Responsible for the development, implementation, and oversight of new mandatory Medicaid managed care waiver program. Organized and hired staff for new office within Medicaid. Developed program policies and procedures, wrote managed care regulations and request for proposal document used in competitive procurement for managed care organizations. Negotiated contracts with selected MCOs. Designed and directed the District’s oversight program to monitor and evaluate performance of Medicaid HMO’s using various assessment tools in including satisfaction surveys, focus studies, standardized performance measures, medical chart reviews, and administration of member services complaint line. Practiced effective partnering strategies with HMOs to improve health of Medicaid members using joint quality improvement focused studies and performance measures. Designed and directed enrollment program for Medicaid enrollees. Hired enrollment counselor contractor. Achieved goal of 75% voluntary selection rate for enrollment in new mandatory HMO program resulting in improved satisfaction of recipients and low rate disenrollments. Humana Group Health Plan, Inc. – Washington, D.C. Humana Inc. – Louisville, Kentucky 1994 - 1995 1984 - 1994 A publicly traded hospital and managed care company with operations in various markets across the country. Served as the Associate Executive Director-Finance of a 120,000 member HMO with annual revenues of $200+ million created from acquisition of Group Health Association. Member of senior management team with significant operational responsibilities during acquisition and subsequent reorganization. Managed staff (60-110) of financial and information systems professionals through several transitions, including downsizing and extensive changes in functional responsibilities. Series of promotions during tenure with Humana in recognition of accomplishments and leadership skills. As Director of Acquisitions, performed due diligence review of Group Health Association, compiling and presenting applications for HMO licensure and approvals of new products in the DC market to government officials and regulatory bodies. As Director of Tax and Corporate Accounting, directed daily operations of tax department; managed staff of 12 tax professionals responsible for research, strategic planning, audits and tax compliance, and development of tax strategies for a wide range of business issues. Grover C. Greweling & Co., CPA’s – Louisville, KY 1979– 1984 Performed, supervised, and assisted in audits of a range of clients, including non-profits, foundations, and small and large manufacturers. Advised clients on accounting practices, internal control, budgeting and planning procedures, and cash flow analyses. Education, Boards & Other: B.S., Accounting, University of Kentucky Certified Public Accountant (CPA) Current Adjunct Faculty member at Georgetown University, School of Nursing and Health Studies: teaching Strategic Planning and Execution. Presently serving as Board Chair of DC VOICE, an education advocacy organization. Former Board member of American Lung Association of the District of Columbia, DC HMO Association, Pegasus Rising Theatre company, Kentucky Harvest, DC Primary Care Association.