Tenant Manual - businesses

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Rev 1/29/15
AURORA FARMS PREMIUM OUTLETS
Tenant Information Handbook
TABLE OF CONTENTS
1.
GENERAL PROJECT INFORMATION




2.
ACCOMMODATIONS

3.
Project Fact Sheet
Important Telephone Numbers
Site Plan/Area Maps
Directions
Lodging Suggestions for Aurora Area
TENANT IMPROVEMENT INFORMATION
 Tenant Improvement Construction Information
 Barricade Specifications
 Construction Rules
4.
SIGN CRITERIA/STOREFRONT CRITERIA

Access these documents on the Simon website
You can review the center's Tenant Handbook and Construction Rules, Tenant Sign Criteria and
Storefront Criteria by logging onto www.SIMON.com.
AURORA FARMS PREMIUM OUTLETS
Project Fact Sheet
LANDLORD:
CENTER MANAGEMENT
OFFICE:
CPG Partners, L.P.
c/o Premium Outlets
60 Columbia Road
Building B, Third Floor
Morristown, NJ 07960
PHONE:
(973) 228-6111
FAX:
(973) 228-3891
AURORA FARMS PREMIUM OUTLETS, LLC
549 South Chillicothe Road
Aurora, Ohio 44202
PHONE:
(330) 562-2001
FAX:
(330) 562-2002
AURORA FARMS PREMIUM OUTLETS
Important Telephone Numbers
Building Department
(Permits/Building Inspections)
(330) 562-9564
Chamber of Commerce
(330) 562-3355
City Hall, Aurora
(330) 562-6131
City of Aurora Fire Department
(330) 562-7171
Emergency Police/Fire/Ambulance
911
Federal Express
(800) 654-0920
Post Office
(330) 562-7505
United Parcel Service
(800) 742-5877
AURORA FARMS PREMIUM OUTLETS
Directions to Aurora Farms Premium Outlets
From: Cleveland Hopkins Airport
Follow signs to Interstate 71, North to 480 East. Follow 480 East to 422 East (Warren);
continue on 422 until Route 306 Exit. Exit onto Route 306 turning right. Follow 306 South into
Aurora, 306 will merge with Route 43, continue south and Aurora Farms Premium Outlets located
on the left approximately ½ mile from the merge.
From: Downtown Cleveland
Take Interstate 77 South to Interstate 480 East, follow Interstate 480 East to 422 East
(Warren), and continue on 422 East until Route 306 Exit. Exit onto Route 306 turning right. Follow
Route 306 South into Aurora, 306 will merge with Route 43, continue South and Aurora Farms
Premium Outlets located on the left approximately ½ mile from the merge.
From: Akron / Canton
Take Interstate 77 North to Interstate 76 East, follow Interstate 76 East to Route 43 Exit
(Kent), turn left and follow Route 43 North to Aurora Farms Premium Outlets or take Interstate 76
North to Route 8 North, Exit onto Route 303 East (Right) to Route 14 East (Right) to Route 43 North
(Left) to Aurora Farms Premium Outlets
From: Cincinnati / Columbus / Lodi
Take Interstate 71 North to Interstate 271 North (Erie) follow 271 to Exit 303. Exit 303 East
(Right) to Route 14 East (Right) to Route 43 North (Left) to Aurora Farms Premium Outlets
From: Pittsburgh
Take Interstate 76 West (Pa. Turnpike) to Interstate 80 West (Ohio Turnpike) to Exit 13
(Streetsboro), as you exit cross over bridge onto Route 14 East; follow Route 14 East to Route 43
North to Aurora Farms Premium Outlets.
From: Erie Pa.
Take Interstate 90 West to Route 306 South; follow Route 306 South into Aurora where it will
merge with Route 43 South. Aurora Farms Premium Outlets is located approximately ½ mile South
on the left.
From: Youngstown, Ohio
Take Interstate 76 West to Route 14 West to Route 43 North or Interstate 80 (Ohio
Turnpike) to Exit 87, cross over the bridge onto Route 14 East to Route 43 North (Left) to Aurora
Farms Premium Outlets
AURORA FARMS PREMIUM OUTLETS
LODGING
The Bertram Inn & Conference Center
600 North Aurora Road
Aurora, Ohio 44202
(330) 995-0200
Mario’s International Hotel & Spa
35 East Garfield Road
Aurora, Ohio 44202
(330) 562-9171
Comfort Inn
9171 Market Sq.
Streetsboro, Ohio 44241
(330) 422-6446
(800) 843-5644
America’s Best Value Inn
9420 State Route 14
Streetsboro, Ohio 44241
Hampton Inn
6035 Enterprise Parkway
Solon, Ohio 44139
(330) 626-2888
(440) 542-0400
(800) 426-7866
Fairfield Inn
9783 State Route 14
Streetsboro, Ohio 44241
(888) 452-1166
(330) 422-1166
Holiday Inn Express
9459 State Route 14
Streetsboro, Ohio 44241
(330) 422-1888
AURORA FARMS PREMIUM OUTLETS
TENANT CONSTRUCTION INFORMATION
1.
Please provide Landlord with one (1) set of prints, (1) one reproducible set, and an electronic
file for the plan review/approval process. PDF or TIF files will be acceptable or you can email the file directly to the Tenant Manager. Your tenant improvement drawings must be
approved by Landlord prior to commencing work. Please allow 5-10 working days for
Landlord review.
2.
Please note that tenant is required to provide Landlord with one reproducible set of as-built
tenant improvement drawings (including any plan check corrections or engineered plans) and
one (1) electronic file upon completion of the store construction.
3.
All tenant contractors must provide Landlord with an original signed copy of the
Construction Rules (see following). The tenant contractor obtaining the tenant
improvement permit is the contractor responsible for submitting all required
information and certificates of insurance to the Landlord.
4.
A tenant may not open for business without a signed executed lease.
5.
Due to the structural engineering design of the roof system, Tenants and/or their contractors
cannot attach to or construct anything on the bottom of the roof trusses unless approved by
Landlord.
6.
The address for Aurora Farms Premium Outlets is as follows:
Tenant Name
Aurora Farms Premium Outlets
Suite #_____
549 South Chillicothe Road
Aurora, OH 44202
Please use your individual suite number for deliveries. DO NOT have deliveries of store
supplies or your tenant improvement construction materials made prior to your store turnover
date. A representative of your company must be onsite to receive any deliveries for your
store. The Landlord cannot accept any deliveries for your store. No provision has been
made for on-site storage until your suite is ready for turnover.
7.
Tenants and their contractors will be responsible for removal of all construction and store set
up debris generated during tenant improvement construction. This includes all debris from
store fixtures and initial merchandise deliveries. A trash bin must be ordered from Waste
Management (please see utilities), and location of bin must be approved by the General
Manager prior to drop-off.
Aurora Farms Premium Outlets
Tenant Improvement Construction Information
8.
Tenants are to order their utility services (electricity, gas and telephone) to begin on their
turnover date or their construction start date, whichever is the earlier. See utility company
listing in this handbook.
9.
Tenant shall make application for electrical service in Tenant’s name prior to start of Tenant’s
work. If permanent electrical meters are not installed prior to start of Tenant improvement
construction, Tenant’s electrical contractor shall be responsible to provide temporary power
and lighting for the Demised Premises, per code, with ground fault protection. Upon
completion of the permanent system of electrical power furnished by the Landlord, Tenant’s
contractor may utilize the permanent power from the Tenant’s panel board. Electrical
usage charges are the responsibility of the Tenant starting on the day the keys are
picked up or work is started in the Demised Premises by Tenant.
10.
All Tenants must provide regular maintenance of their HVAC system. Each Tenant is to
provide a copy of their maintenance contract to the General Manager within one (1) month of
their turnover date.
11.
Protection for the HVAC unit(s) (construction filter) must be in place prior to the start of
Tenant’s construction. The HVAC unit must also be cleaned when tenant construction is
complete. This is the responsibility of the Tenant, NOT the Landlord. If painting ceiling,
HVAC unit must be off – not running.
12.
Relocation of thermostat controls shall be at the Tenant’s expense and any repairs or failed
installations resulting from incomplete or inadequate relocation shall be the Tenant’s
responsibility.
13.
KIOSK STRUCTURE CHANGES: Tenants are to submit preliminary design drawings ONLY
and should not commence work on drawings until the design is approved by Landlord.
14.
The City of Aurora Building Department has been taking two (3) weeks time to process
Tenants’ plans through plan check for permit. Your contractor will not be allowed to start any
tenant improvement work before the T.I. permit is issued.
15.
Signage: After approval by the Landlord, ALL signage must be submitted to the City of
Aurora for approval and permitting. All signage MUST go to the City of Aurora Architectural
Board for approval. They meet on the second and fourth Thursdays each month and
application must be submitted one week before. A representative MUST be present at the
scheduled meeting.
16.
TENANTS CANNOT HAVE MERCHANDISE DELIVERED TO THEIR STORE UNTIL THE
BUILDING INSPECTOR HAS FINALIZED THE T.I. PERMIT. PLEASE DO NOT SHIP ANY
MERCHANDISE TO YOUR STORE UNTIL YOU KNOW WHEN YOU HAVE THE RELEASE
FROM THE TOWN OF AURORA INSPECTOR TO DELIVER YOU MERCHANDISE INTO
THE STORE.
17.
All mechanical and electrical permits must be purchased by State licensed tradesmen, and
separate permitting fees are charged.
18.
All food service or packaged food operations must meet State of Ohio and Portage County
Health Dept. regulations before the building permit and business license can be issued. For
information on health department requirements, please contact - Health Commissioner,
Portage County Health Dept., 449 South Meridian Street, Ravenna, Ohio 44266. Telephone
number is (330) 296-9919; call between 9:00 AM and 5:00 PM EST Monday through Friday.
19.
Before a PERMIT can be issued, all contractors and their subcontractors must have a valid
county or city business license in the State of Ohio, and must have a valid state license in
their trade.
20.
Before a Certificate of Occupancy can be issued, a final inspection and approval
must be made by the Building Inspector and by the City of Aurora Fire Marshall, and if
required, by the State Fire Marshall.
21.
CUTTING, WELDING AND GRINDING ACTIVITIES

Welding and cutting is not permitted near large quantities of exposed, readily ignitable
materials, in areas not authorized by Center Management, or on metal partitions, walls or
roofs with combustible covering or with combustible construction.

Floors shall be free of combustibles, such as wood shavings. If the floor is of combustible
material, it should be kept wet or otherwise protected.

If combustibles are closer than 35 feet to the welding, grinding, or cutting process, and
the work cannot be moved or the combustibles relocated at least 35 feet away, they
should be protected with flame proofed covers, metal guards, etc. (Note: only nonasbestos, flame-retardant materials should be used for protective covers. For information
on the use of welding blankets and their selection, see Environment, Safety and Health
Bulletin DOE/EH-0039. Issue 19, “Welding Blankets: The Unexpected Hazards,” dated
March 1987).

Openings in walls, floors, or ducts within 35 feet of the work shall be covered.

Cutting, grinding, or welding on pipes or other metal in contact with combustible walls,
partitions, ceilings, or roofs should not be done when close enough to cause ignition by
heat conduction.
The Landlord shall be notified whenever welding, grinding, and cutting activities are scheduled to be
performed, and also including when the following conditions exist:

Appreciable combustible materials (in the building’s construction or contents), are closer
than 35 feet to the point of operation.

Appreciable combustibles are more than 35 feet away, but are easily ignited by sparks.

Wall or floor openings within a 35 foot radius expose combustible material in adjacent
areas, including concealed spaces in walls or floors.
Contractors are required to notify the Center Management office 48 hours in advance of any cutting,
welding or grinding work to be performed, to arrange for a “Fire Watch”. Any additional costs
involved in providing a fire watch will be the responsibility of the tenant contractor.
SLAB
All work must be coordinated with and approved by the Tenant Manager. All slab saw cutting or
penetrations require that replacement slab be installed with doweling and reinforced concrete. In
some suites, saw cutting is not allowed because it will interfere with the structural integrity of the
building. Tenant and Tenant flooring contractors are responsible for the determination of
compatibility of flooring products and/or adhesive with Landlord's concrete slab. Landlord does not
accept responsibility and will not be liable for water vapor emissions through the slab that exceed
flooring manufacturer's recommendations or are due to the effects of saw cutting.
The
Tenant/Tenant’s general contractor is responsible to insure that there are no underground utilities/services
BEFORE cutting any concrete, anywhere on the property. The tenant will be liable for all repairs and/or
lost business due to a utility or service interruption as a result of cutting the slab.
Prior to
trenching, you must obtain landlord’s “Hot Work” permit at the mall office. Once obtained, you may
proceed with your work.
22.
Burglar Alarms / Perimeter Intrusion Security Devices
All such devices must be approved by the Landlord prior to installation, including application
of "riot glass" or any type of film to doors and/or windows. No exterior alarms, strobe lights,
or other enunciator devices may be mounted on storefronts. Due to potential interference
with the Center's fire alarm system, "Smoke Cloak", or similar systems which generate
smoke, are prohibited. Application of any decals to storefronts referencing Security
protection must be done in compliance with Premium Outlet's Storefront Criteria.
23.
24.
A tenant may not open for business without a signed executed lease.
Visitor Name Badges
No contractor is allowed on our property without wearing a visitor badge. A contractor may
pick up badges for his entire crew at the mall office. These badges self destruct within 24
hours, thus every day you must get new ones. Everyone working in the suite must wear a
badge. If security sees an expired badge, you will be asked to obtain a new one at the office
before any other work can be performed.
25.
Music Systems:
SPEAKERS ARE NOT TO BE LOCATED NEAR OR MOUNTED TO DEMISING WALLS
AND/OR OUTSIDE OF THE TENANT DEMISED SPACE.
LICENSES, PERMITS AND TAXES
LICENSES:
Vendors License
Portage County Auditor
449 South Meridian Street
Ravenna, Ohio 44266
330-297-3561
PERMITS:
City of Aurora Building Department
333 South Chillicothe Road
Aurora, Ohio
Fax 330-562-9719
330-562-9564
You must obtain a Building Permit from the City of Aurora in order to do any fit-up or
remodeling within your space. In order to achieve a Building Permit please be advised of the
following.

All drawings must first be submitted to Premium Outlets for Landlord approval.

After Corporate approval you then must submit all drawings to the City of Aurora for approval
and permitting. You will be required to submit three (3) sets of drawings.

All contractors must be registered with the City of Aurora and a bond posted before any work
can be started.

Certificate of Insurance and Workman Compensation must be on file with the Center’s office
before you can begin. When all of the above is completed, we will notify the City of Aurora to
release your permit.

All signage will require permits and drawing’s to be submitted to Premium Outlets and the
City of Aurora for approval. You will be required to attend an Architectural Board Meeting
before receiving a permit for your signage. All of the above contractor’s registration and
insurance restrictions must be in place before receiving a permit.
Food Tenant Design Requirements
Below is the minumum design requirements that must be used by ALL Food and Food Court
Tenants for all kitchen prep area’s.
This requirement is to prevent any mositure or dampness penetrating the demising wall(s)
that can lead to damage to the food space and/or adjoining spaces.
Demising and/or concrete walls:
1. Demising walls must be moisture resistant gypsum board w/ Sporgard™ (National Gypsum)
on metal studs. Other wall options acceptable by landlord would be Hardibacker prior to
installing wall finishes or Ultracode drywall, by USG.
All concrete walls, rear or demising, must be furred out with the above specs, no exceptions.
2. Install water proof membrane a minumum of 24” above floor.
3. FRP applied to all walls to a minumum height or 48” above wall base tile, and caulked with a
silicone sealant.
4. Metal or PVC corner guard must be applied to all corners and caulked with a silicone
sealant.
Flooring area:
1. Floor tile and flooring base installed must be sealed. This application should be re-applied
semi-annually.
2. Floor drains must be installed in any food preparation area that require cleaning methods of
hosing or washing walls. It is the tenant responsibility to make certain that all flooring is
sloped for proper drainage to the floor drain(s).
Tile/Grout: Must have Durock and /or equal applied to studs.
AURORA FARMS PREMIUM OUTLETS
Barricade Specifications
If a barricade will be used, the tenant is REQUIRED to supply and install graphics as outlined
below.
1” x 4” Molding along
top, bottom & corners
4’ x 2’
Tenant Brand/Logo
Opening Soon
or Open Date
(Panel provided and
installed by Tenant)
4’ x 2’
Tenant Brand/Logo
Opening Soon
or Open Date
(Panel provided and
installed by Tenant)
3’
8’
4’ x 2’
Tenant Brand/Logo
Opening Soon
or Open Date
(Panel provided and
installed by Tenant)
Exterior, Finished T III Board, 4” on center
Painted White by Tenant/GC
Existing Grade Level Surface
Barricades must be erected if there is any construction that goes beyond or on the exterior front
wall of the tenant space. These barricades must be painted with 3 coats of white paint, and
Graphics are required. Tenant contractor must maintain a safe environment for customers and
employees during construction period. All work areas must be inaccessible or blocked off from
customer/employee flow.
Barricade Construction Notes:
1.
2.
3.
4.
No openings are permitted.
All supporting must be concealed behind the barricade
Placement & design must be approved in writing by LL PRIOR to installation.
Signage/Graphics: 2mm black pvc, 2’x4’ with white optima bold lettering to be ordered
and approved by management office prior to fabrication.
*Food Court Barricades MUST go to top of ceiling to prevent dust in food court area.
When Tenant vacates or installs permanent sign, Tenant is responsible for restoring the
fascia of the building back to its previous condition, i.e.: removal of any silicone residue,
patching holes, stucco repair, re-painting etc. Final approval and acceptance of any such
repairs shall be solely at the discretion of a representative of Landlord. Inspection of
completed repair must be performed by Tenant and inspected and accepted by a
representative of the Premium Outlet Center.
Additional Center Visibility
Any additional visibility of a sale including flyers, etc. must be coordinated with the on-site Center
Management and approved by the Premium Outlet’s Marketing Department.
AURORA FARMS PREMIUM OUTLETS
TEMPORARY TENANTS
IF CONSTRUCTION WILL BE PERFORMED:
Submittal of plans to Landlord required
Submittal of plans to Building Department
Business License Required
Signage & Permit Required
Construction Permit Required
Length of time to acquire construction permit
Yes
Yes
Yes
Yes
Yes
X
X
X
X
X
No
No
No
No
No
Two Weeks
Yes
Yes
Yes
Yes
Yes
X
Yes
X
No
No
No
No
No
N/A
No
ASSUMING NO CONSTRUCTION:
Submittal of plans to Landlord required
*Submittal of plans to Building Department
Business License Required
Signage & Permit Required
Construction Permit Required
Length of time to acquire construction permit
Inspection needed to get Certificate of Occupancy
X
X
X
X
Commercial/Industrial Projects
1. completed city application
2. completed state application
3. two sets of plans
4. alterations - $160.00 deposit
5. photographs of existing structure
* Interior alterations do not need Architectural Board approval
Signage Submittal:
1. completed city application
2. two sets of plans in color and/or with color chips
3. site plan
4. $55.00 deposit
NOTE: The deposit covers various administrative costs. This amount will be applied toward
the total permit fees. However, if the applicant decides not to build after all reviews are
completed, this will be non-refundable.
5. photographs
6. drawing indicating how sign will be secured to building, fence, etc.
7. if sign is to be lighted, submit electrical drawings.
Architectural Board of Review meets the second and fourth Thursday of each month.
Submittal deadline is ten days prior to the meeting at 4:00 p.m. and a representative
MUST be present.
Please verify with the building department as codes/fees may have changed
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