Application Form Assistant Regional Account Manager MH11009 In-confidence Please answer the questions below. The Equal Opportunity and Diversity Monitoring Information will be separated from the Application Form before taking the application forward and will help us to ensure that there is no hidden bias within our recruitment process. This application form is in two separate parts: part 1 contains personal information and is a confidential document, which will only be seen by Human Resources; part 2 relates specifically to the post(s) you are applying for and will be seen by those making selection decisions. Location preference: London/Manchester/Edinburgh/Cardiff or Belfast Part 1 Eligibility to work at the British Council We are only able to accept applications from individuals who have the right to work in the UK. To ensure compliance with the Asylum and Immigration Act 1996, we will need proof before appointment to a post in the UK that you are entitled to work in this country. Do you have the right to work in the UK? Yes No If yes, please detail any restrictions, eg. length of time, type of work etc? The British Council’s normal retirement age is 65. If you are over this age, or within 6 months of it, at the time you apply to join us, in line with the Equality (Age) Regulations 2006, we reserve the right to reject your application if we consider that we would be unlikely to derive sufficient benefit from your appointment in the period before your retirement. Date of birth Contact details Family name Forename (s) Title Present address Contact address (if different from above) Telephone (home) Telephone (work) Mobile Fax number Can we contact you at work? Yes No Email The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland). Revised September 2009 Additional information When are you available to take up the job? What length of notice must you give? Please give details of your current/most recent remuneration package including salary, pension and bonuses. Candidates will be asked for documentary evidence of this if appointed. British Council colleague Please state where you heard about this vacancy Press/Publication advert (please specify) Web advert (please specify) Agency (please specify) Word of mouth Speculatively browsing British Council website Other (please specify) ……………………………………… ……………………………………… Criminal Convictions Have you ever been convicted of a criminal offence? Yes No If ‘yes’, please give details of the offence and the sentence imposed. With the exception of certain exempted occupations, convictions that are ‘spent’ under the Rehabilitation of Offenders Act 1974 do not need to be mentioned. Please be aware that declaring a conviction will not automatically disqualify you from being employed unless this post is subject to a Criminal Records Bureau Check (see below). Criminal Records Bureau Check If you are applying for a job which clearly states involvement with children or young people, or a teaching job, please additionally complete this section. The British Council is committed to safeguarding and promoting the welfare of children and young people and expects all of its partners to share this commitment. Appointment to these roles are subject to Criminal Records Bureau checks in the UK, and, where appropriate, equivalent systems overseas. As these positions are exempt from the Rehabilitation of Offenders Act 1974, please detail below all convictions, cautions and bindovers, including those regarded as ‘spent’. I declare that I have not been convicted, nor had any criminal proceedings against me, nor have I been warned, either orally or in writing, in relation to a sexual offence or child abuse. I declare that there are no such proceedings pending against me at the date of this declaration. I know of no reason why I should be considered unsuitable for work with children, the elderly or disabled, and I have not been dismissed from such a post for malpractice. I agree and hereby consent to the British Council seeking clearance from the CRB or appropriate agency. I understand that the British Council will not carry out these checks unless an offer of employment is made in writing to me. Your signature/name Date N.B. Typing your name will be taken as being as binding as your signature. References The British Council requires three references: 1 Your current/most recent employer (or if no employer, your school/university/training provider). May we request a reference? At any time After offer of employment Name Job title/position Organisation Telephone Fax Email Address Please indicate if this is a work reference or an academic/training reference Work reference Academic/Training reference 2 Previous employer (or if no employer, your school/university/training provider). May we request a reference? At any time After offer of employment Name Job title/position Organisation Telephone Fax Email Address Please indicate if this is a work reference or an academic/training reference Work reference Academic/Training reference 3 Previous employer (or if not applicable, a personal referee who knows you well and who is not a relative). May we request a reference? At any time After offer of employment Name Job title/position Organisation Telephone Fax Email Address Please indicate if this is a work reference or a personal reference Work reference Personal reference Part 2 Please note, this section of the form will be separated and given to the Recruiting Manager and colleagues involved in the selection process. The Recruiting Manager and the selection panels will have access only to information contained in this section. Personal Information Family name Forename (s) Disability The Disability Discrimination Act 1995 defines a person with a disability as someone who has a physical or mental impairment (including a learning or sensory impairment) that has a substantial and long term adverse effect on his/her ability to carry out normal day to day activities. It is British Council policy to interview all applicants who are disabled and who meet the essential criteria for an advertised job. Do you have a disability as defined above? Yes No Regardless of whether you have a disability, do you require any adjustments to be made to facilitate your participation in the selection process? If yes, a member of Human Resources will contact you to discuss this at a later date. Yes No Evidence in support of your application In support of your application, please fill in the sections below providing evidence against each of the required criteria. Before completing this form you should read the guidance on completing the application form. Please also refer to the competency/skills dictionary for full competency/skills descriptions. If you do not provide evidence against all the criteria, we will be unable to take your application forward. Confine your answer for each criterion to a maximum of 200 words. Evidence clearly in excess of 200 words will not be assessed. Please do not attach a CV or any other document (unless it has been requested as part of the recruitment process). Such supplementary evidence will not be used to make selection decisions to ensure that all candidates are treated equally. 1. Criterion: Achievement: Level 3 Drives for improvement despite frequent obstacles. Is determined despite frequent obstacles. Tackles difficult problems and takes personal responsibility for reaching solutions. Seeks ways to improve overall performance levels to give higher levels of satisfaction to target groups. Evidence: 2. Criterion: Customer Service Orientation: Level 4 Serves long-term interests. Always works closely with customers, developing an independent view of their needs and acting in their long-term interest. Moves customer thinking forward, helping them understand issues beyond their day-today work. Evidence: 3. Criterion: Flexibility: Level 3 Adapts tactics/approach. Identifies a pragmatic approach in order to get the job done quickly and effectively. Uses an awareness of the bigger picture along with common sense to interpret and implement policy. Is comfortable with ambiguity. Evidence: 4. Criterion: Team Working: Level 3 Builds the team. Proactively shares information and learning with colleagues. Addresses conflicts or issues within the team in a positive and open manner. Provides clear feedback to team members. Uses understanding of different interests and agendas to achieve positive outcomes. Uses emotional intelligence to understand team dynamics and to harmonise and synergise energies of the team. Evidence: 5. Criterion: Property Asset Management: Demonstrable previous professional experience (3-5 years minimum) of working in a property-related discipline (such as building surveying, architectural design, quantity surveying, construction project management, mechnical and electrical engineering or facilities management). Evidence: 6. Criterion: Multi-functional working: Demonstrable previous experience of managing and working in a multidisciplinary property or estates team carrying out a mix of different functions or delivering different services. Evidence: 7. Criterion: Managing in a mixed economy: Demonstrable previous experience of managing service provision by a mixture of both in-house staff and out-sourced suppliers, consultants and contractors. Evidence: 8. Criterion: Service improvement: Evidence of quality management skills, and of having managed a service delivery /support function so as to deliver improvements in service quality to customers and users. Evidence: 9. Criterion: Professional Qualification & Membership: Educated to degree level ot equivalent, with a professional qualification in a property-related discipline supported by full membership of and accreditation with a relevant professional property institute (such as RICS, RIBA, BIFM or CIBSE). Evidence: 10. Criterion: International experience: Experience of working in a property-related discipline or of delivering capital works projects outside the UK, preferably in the East Asia and South Asia regions or Middle East, North Africa and Sub-Saharan Africa regions or Europe and Americas regions. (Desirable) Evidence: Employment Please give details of your employment history over the last 8 years (if applicable) and any other relevant employment that you wish to be considered, starting with the most recent. Please include any periods out of formal employment, such as voluntary work, study, or bringing up children. Please be aware that this will not prejudice your application. Employment History Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Dates (month/year) Location/country Employer Position held Responsibilities and Achievements Please add additional boxes if required Declaration I declare that the information I have provided in part 1 and 2 of this application form is, to the best of my knowledge and belief, correct and complete. Warning: if you include any details that you know to be false or if you withhold relevant information, you may render yourself liable to disqualification from the recruitment exercise or, if appointed, to dismissal. Your signature/name Date N.B. Typing your name will be taken as being as binding as your signature. The British Council will use the information you provide in this form to process your application. If your application is successful and you take up employment with the British Council, this form will be kept on your personnel file and some details from it will be held electronically by Human Resources in line with the Data Protection Act (1998). If your application is unsuccessful, this form will be kept on file for one year after completion of the recruitment exercise and then securely destroyed. The British Council will treat all personal details in accordance with UK law and its own privacy policy. Under Data Protection law you have the right to ask for a copy of the information we hold on you, for which we may charge a fee, and the right to ask us to correct any inaccuracies in that information. If you do want more information about this please contact your local British Council office or the Data Protection Team dataprotection@britishcouncil.org. Equal Opportunity and Diversity Monitoring Information Provision of this information is voluntary and will assist the Britsh Council in its commitment to a policy of equal opportunity and the development of positive policies to promote equal opportunity in employment. We welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. We aim to ensure that no job applicant or employee receives less favourable treatment on the basis of gender including transgender, marital status or civil partnership, sexual identity, religion and belief, political opinion, race, colour, nationality or ethnic origin, work pattern, age, disability or HIV/AIDS status, socio-economic background, spent convictions, trade union activity or membership, on the basis of having or not having dependants, or any other irrelevant grounds. We monitor all stages of our recruitment and selection process to ensure there is no potential for unjustified discrimination on irrelevant grounds. Our monitoring data is externally analysed each year, and recommendations are published and acted upon. All information supplied will be treated in strict confidence and no identifying details will be attached to it. It will help us to monitor and evaluate the success and application of our equal opportunity policy and diversity strategy and to compile anonymised statistics which will be included within our formal reporting structures. Personal information Gender Male Female Date of birth Ethnic origin Please tick the box which most closely describes your ethnic background. This does not necessarily mean the place where you were born. British English Scottish Welsh White Other (please specify) Other white background (please specify) White and black White and black African Caribbean Irish Mixed Asian, Asian British, Asian English, Asian Scottish, Asian Welsh Black, Black British, Black English, Black Scottish, Black Welsh Chinese, Chinese British, Chinese English, Chinese Scottish, Chinese Welsh or any other ethnic group White and Asian Any other mixed background (please specify) Indian Pakistani Bangladeshi Any other Asian background (please specify) Caribbean African Any other black background (please specify) Chinese Any other background (please specify) The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland). Revised September 2009 Religious Belief Please tick the box which most closely describes your religious belief. Buddhist Christian Hindu Muslim Other, please describe Jewish Sikh No religion Sexual Orientation Please tick the box which most closely describes your sexual orientation. Bisexual Gay or Lesbian Heterosexual Disability The Disability Discrimination Act 1995 defines a person with a disability as someone who has a physical or mental impairment (including a learning or sensory impairment) that has a substantial and long term adverse effect on his/her ability to carry out normal day to day activities. Do you have a disability as defined above? Yes No It is British Council policy to interview all applicants who are disabled and who meet the essential criteria for an advertised job.