Henry Moore Clinic
26 Smawthorne Lane
Castleford, WF10 4EN
Telephone: 01977 552007
Website www.henrymooreclinic.co.uk
When the surgery is closed call 01977 552007
The doctors and staff at the Henry Moore Clinic in Castleford are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
PLEASE NOTE THAT WE ARE NOW BOOKING APPOINTMENTS FOR FLU VACCINATIONS - IF YOU ARE ELIGBLE TO RECEIVE
THE VACCINATION PLEASE CONTACT YOUR SURGERY AND THEY WILL INFORM YOU OF THE CLINIC TIMES. THANK YOU
Monday
Tuesday
Wednesday
Thursday
Friday
Weekend
Times
07:30 - 19.10
07:30 - 13:00
07:30 - 19.10
07:30 - 18:30
07:30 - 18:30 closed
Monday
Tuesday
Wednesday
Times
07:30 - 18:30
07:30 - 19.10
07:30 - 13:00

Thursday
Friday
Weekend
07:30 - 19.10
07:30 - 18:30 closed
Just telephone the usual surgery number and you will automatically be connected to Out of
Hours Services
In the case of urgent need when the practice is closed you can call NHS Direct
(www.nhsdirect.nhs.uk/) (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
 Wakefield
WF1 2SY
0845 121 1023
To see an experienced nurse for treatment of minor injuries and illnesses seven days a week, 8am until 8pm. You do not need an appointment
Standard Appointments offered between:
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Mornings 7.30am - 11.30am
Evenings 3.30pm - 6.00pm
Late evenings after 6.30pm:
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Monday and Wednesday at Henry Moore Clinic
Tuesday andThursday at Fryston Road Surgery
Urgent Cases are seen on the day
If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer to see a particular GP. If you don’t need and appointment within two working days you have the option to book up to 12 weeks in advance if this more convenient for you

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Be on time for your appointment
 Tell us if you need to cancel
Call for a home visit before 10am
Patients may speak to a GP during surgery hours but you may be asked to call back at the end of surgery.
A Triage Nurse will take your call if there is no GP available
This is a training practice for future GP’s. In addition to the above list of Doctors, there will usually be a Registrar in training with the practice for a period of 6-12 months.As part of the training requirement, a consultation may from time to time be recorded by video. This would only be with the patients consent.
If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health
Centre.
 48 hours notice is required for preparation
 Click the link above to order online
 Telephone between the hours of 11am - 3.00pm
 Or drop into surgery anytime during opening hours using green slip from
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2009, the charges are:
 Prescription (per item): £7.20
 12-month prepayment certificate (PPC): £104.00
 3-month PPC: £28.25
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £7.20, whereas a three month PPC will cost you £28.25 and a 12 month PPC £104.00.
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Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
(www.nhs.uk/NHSEngland/Healthcosts/Pages/Prescriptioncosts.aspx)
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.
Any problems please telephone the surgery.
Minor operations can be done at our Fryston Road Surgery. These operations are carried out by
Dr MJR Blackamore. If you require any minor surgical procedures the GP you are seeing will place you on the waiting list and you will be contacted by a member of the practice team.
Nurses based at our practice treat patients for a wide range of common conditions as well as specialist clinics so you may be offered a triage appointment with the nurse if no GP appointment is available.
Clinics Include:
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Triage - for minor ailments, coughs, colds, rashes, earache, backache etc
 Travel vaccinations
Weight Management Group and one to one lifestyle sessions
 Smoking Cessation
 Wednesday 1pm at Henry Moore Clinic

 Tuesday 1.15pm at Fryston Road Surgery
The Practice has two (one based at each site) health care assistants and they will carry out the following procedures:
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New Patient Health Checks
 Bloods
ECG
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BP
 Influenza Vaccination
Spirometry
If you need to contact a midwife when they are not in the surgery you will access them on 0844
811 8110
They also run the following ‘Drop In’ Sessions
 Ackton Pastures - Monday 1.00pm - 3.00pm
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Ashtree Children’s Centre - Wednesday 9.30am 11.00am
Airedale Children’s Centre - Thursday 9.30am - 11.00am
 Henry Moore Clinic - Sister Brenda Lanes
 Fryston Road Surgery - Sister Carol Silver
 Henry Moore Clinic - Sister Brenda Lanes
 Fryston Road Surgery - Sister Carol Silver
Clinic times are varied to allow us to offer a full range of appointment times to suit our patients.Please enquire at Reception
The district nurses attend both surgeries for the following clinic
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Dressing
Ear Syringing
Wound and Suture care
The district nurses are based at the Health Centre, Welbeck Street, Castleford, WF10 1DP. If you need to contact the District Nursing Services please telephone 01924 327 591

Please call between 1.00pm and 3.00pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
The Practice will contact you if you are required to return for your results
The doctors welcome new patients who live within our practice area. If you live in our practice area and would like to register with us, please complete one of our registration forms that are available on reception at both surgeries. You will be registering with the practice rather than an individual GP and are free to see any available GP when booking appointments.
As it often takes sometime for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire and are offered a consultation with the doctor. Your registration will be complete when you have had a new patient health check.
Medical treatment is available from the date of registration. Please contact reception for further information.
The practice complies with Data Protection and Access to Medical Records legislation.
Identifiable information about you will be shared with others in the following circumstances:
 To provide further medical treatment for you e.g. from district nurses and hospital services.
 To help you get other services e.g. from the social work department. This requires your
 consent.
When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and
Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.
Model Publication Scheme - further information
(www.ico.gov.uk/upload/documents/library/freedom_of_information/introductory/freedom_of_in formation_factsheet.pdf)
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Our Practice Manager will be happy to discuss any issue that may arise. If you feel we have not dealt with the issues you have raised you can write to the Complaints Manager at Wakefield
District PCT, White Rose House, West Parade, Wakefield, WF1 1LT.
The PCT also operates a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become complaints. You can contact a PALS officer on0845
602 4832
We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.
The Health Service Ombudsman in England
The Parliamentary and Health Service Ombudsman website (www.ombudsman.org.uk/) contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet (www.ombudsman.org.uk/__data/assets/pdf_file/0003/1011/Bringing-a-complaintto-the-Health-Service-Ombudsman.pdf) explaining the procedure of bringing a complaint to the ombudsman.

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against our staff or patients. If a patient is violent of abusive they will be warned to stop their behaviour either in person or in a letter. If they persist we will exercise our right to request their removal from our list if necessary.
Doctors
Dr JHN McClintock
Dr JE McClintock
Dr MJR Blackamore
Dr J Blackamore
Dr N Williams
Nurses
Sister Brenda Lanes
1975 Dundee MB ChB
1975 Dundee MB ChB DRCOG
2001 Leeds MB ChB (Hons) MRCGP DRCOG
2002 Leeds MB ChB MRCGP DFFP
2002 Leeds LLB MBChB MRCGP DFSRH
Sister Carol Silver
Healthcare Assistants
Mrs Sam Shelton Mrs Janet Tipling
Practice Management
Mrs Ann Southern Practice Manager
Mrs Pat Robinson Henry Moore Clinic Office Manager
Mrs Dorothy Travis Fryston Road Surgery
Reception
Reception Staff at Fryston Road Surgery Miss S Stephens Mrs J Bainbridge Miss
A Lang Mrs V Ellis Mrs V Tate
Reception Staff at Henry Moore Clinic Mrs C Nolan Mrs G Burns-Williamson
Mrs S Fox Mrs D Pycroft Miss J Calvert Mrs M Hewitt
Community Midwives
Alison Pitts
Sally Brammer
Henry Moore Clinic
Fryston Road Surgery