Jenna C. Shapiro
Curriculum Vita
Jenna C. Shapiro
University of Connecticut, Department of Psychology, 406 Babbidge Road, Storrs, CT 06269-1020
(610) 730-3784
Jenna.shapiro@uconn.edu
Education
Doctoral Student, Industrial and Organizational Psychology - University of Connecticut, Stores, CT
Expected Graduation: Summer 2015
M.A., Industrial and Organizational Psychology (2013) – University of Connecticut, Storrs, CT
Advisor: Vicki Magley, Ph.D.
B.S., Psychology (2009) – Pennsylvania State University-State Park, PA
Peer Reviewed Publications and Book Chapters In Progress
Gallus, J.A., Magley, V. J. & Shapiro, J.C. Responding assertively to workplace incivility: An examination of
person and gender role congruency. Manuscript submitted, revising for resubmission.
Magley, V.J., Shapiro, J.C., Young, A.K., & Zweber, Z.M. Workplace incivility normalization. Manuscript in
preparation.
Magley, V.J., & Shapiro, J.C. Self-esteem and sexual harassment in the workplace. Invited book chapter, in
preparation.
Shapiro, J.C. & Magley, V.J. Examining incivility at the daily level: The mediating effects of rumination on
performance and revenge motives. Manuscript in preparation.
Magley, V.J., Shapiro, J.C., Leiter, M., & Tennen, H. Incidence and correlates of incivility at a daily level.
Manuscript in preparation.
Technical Reports and White Papers
Shapiro, J.C., Quinn, J.M., & Barnes-Farrell, J. (2010). Rail Industry Job Analysis: Passenger Conductor.
(IPAC TR-2012-01). Prepared for the Federal Railroad Administration and the Volpe National
Transportation Research Center. Storrs, CT: University of Connecticut, Industrial Psychology
Applications Center
Conference Presentations
Young, A.K., Zhu, S., Shapiro, J.C., & Magley, V.J. (2015, April). Cynicism about organizational
change and turnover: A moderated mediation model. Submitted to the Society of Industrial and
Organizational Psychology Conference, Philadelphia, PA.
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Jenna C. Shapiro
Curriculum Vita
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Leiter, M.P., Peck, E.m Magley, V., Shapiro, J., & Tennen, H. (2015, July). Person and daily levels of
links of burnout with workplace civility. In L. Borgogni (Chair), Emotional and Relational
Factors Contributing to Burnout: New Developments in Service Professions. Symposium
submitted to the European Congress of Psychology, Milan, Italy.
Hetrick, A., Cushenber, L., Fairchild, J., Hunter, S., Shapiro, J., & Shah, M. (2014, August). Being right or
being sorry: Leader responses to task and relationship mistakes. Paper accepted for the annual meeting
of the Academy of Management, Philadelphia, PA.
Shapiro, J.C. & Magley, V.J. (2014, May). Benefits, Challenges and Examples of Multilevel-SEM. In Z.M.
Zandra and D. Dalhl (Co-Chairs), Newer and Lesser-Used Methods in I-O Psychology. Paper accepted
for the annual meeting of the Society for Industrial and Organizational Psychology, Honolulu, HI.
Shapiro, J.C. & Magley, V.J. (2014, May). Incivility at the Daily Level: The Mediating Effects of Rumination.
In J. A. Bunk and M.S. Hershcovis (Co-Chairs), Explaining Reactions to Workplace Incivility: A
Collection of Mediators. Paper accepted for the annual meeting of the Society for Industrial and
Organizational Psychology, Honolulu, HI.
Magley, V., Shapiro, J.C., Michael, P.L. & Howard, T. (2014, April). Incidence and Correlates of Workplace
Incivility at a Daily Level. Paper accepted at EAOHP, London, England.
Shapiro, J.C. & Magley, V. J. (2013, May). (Co-Chairs), Fresh Perspectives on Workplace Aggression.
Symposium accepted to the biennial meeting of Work, Stress and Health, Los Angeles, CA.
Shapiro, J.C. & Magley, V. J. (2013, May). (Co-Chairs), Workplace Mistreatment Prevention and Intervention
Strategies. Symposium presented at the annual meeting of Society for Industrial and Organizational
Psychology, Houston, TX.
Shapiro, J.C., Zweber, Z.M., Young, A.K. & Magley, V.J. (2013, May). Workplace Aggression Normalization:
A scale development piece. In J.C. Shapiro & V.J. Magley (Co-chairs), Fresh Perspectives on
Workplace Aggression. Symposium accepted to the biennial meeting of Work, Stress and Health, Los
Angeles, CA.
Young, A.K. Shapiro, J.C. & Magley, V.J. (2013, May). Incivility and Turnover Intentions: Multiple Mediators
and Moderated Relationships. Poster presented at the biennial meeting of Society for Industrial and
Organizational Psychology, Houston, TX.
Shapiro, J.C., Walsh, B.W., Quinn, J.M., & Magley, V.J. (2012, August). What makes civility training
effective? Engagement, cynicism and motivation to learn. In H. Klein (Chair), New Directions to
Understanding Motivation to Learn. Paper presented at the Academy of Management, Boston,
Massachusetts.
Shapiro, J.C., Zweber, Z.M., & Magley, V.J. (2012, April). When aggression is normalized: Effects on
individual and organizational well-being. In S. Hershcovis (Chair), Workplace Incivility: Mechanisms
Context, and Third-Party Effects. Paper presented at EAOHP, Zurich, Switzerland.
Zweber, Z., Shapiro, J.C., Magley, V.J. (2011, May). Coping as a Marker of Sexual Harassment Training
Effectiveness. Paper presented for Work, Stress & Health conference, Orlando, Florida.
Jenna C. Shapiro
Curriculum Vita
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Research Experience
Studying Trends in Affective Responses Project- University of Connecticut (Storrs, CT)
 Project Manager (August 2012 – Present)
o Led a multi-discipline, international research collaboration examining daily assessments of
employees and supervisors working in the correctional health care field
o Collected and managed IRB and REB documentation from USA and Canada, daily data
collections and the distribution of incentives to employees and supervisors
Civility Among Healthcare Professionals (CAHP) – University of Connecticut (Storrs, CT)
 Research Assistant (August 2012 – Present)
o Developed training materials and itinerary for employee training sessions
o Collected and analyzed data from pre and post training surveys
o In the process of developing progress reports of training outcomes
Applied Experience
Leadership Research Institute (LRI) – Middletown, CT
 Consulting Associate (February 2014 – Present)
o Assisting in the development and evaluation of high impact organizational assessments for
Fortune 500 companies across industries, such as employee engagement surveys, performance
evaluations, and 360-degree feedback assessments
Cigna – Bloomfield, CT
 Data Analyst (January 2013 – February 2014)
o Analyzed data examining various models that include physical and psychosocial health risks,
total medical costs and life/job satisfaction
o Performed a literature review and wrote up a summary for Cigna’s employees on physical and
psychosocial health risk factors for organizations
 Applied Consulting (April 2013 – February 2014)
o Assessing work environment and organizational readiness factors for the success of health
programs in two northeast organizations
o Presenting a set of recommendations to managers at the organizations that address environmental
and perceptual domains
Industrial Psychology Applications Center (IPAC) – University of Connecticut (Storrs, CT)
 Federal Railroad Administration Job Analysis (August 2010 – December 2012)
o Led focus groups with Passenger Conductors working in AMTRAK and Commuter Rail in
Massachusetts
o Developed lists of tasks and knowledge, skills, abilities, and other characteristics (KSAOs)
o Analyzed survey data and submitted quarterly progress reports
o Wrote and submitted a job analysis document for the FRA
EB Jacobs Consulting, LLC – Pennsylvania State University (State Park, PA)
 Intern (January 2010 – June 2010)
o Wrote entry level selection items for policemen and firefighters
o Edited test development, review and scoring procedures for entry level surveys
o Assisted in developing progress reports and editing promotional surveys
Jenna C. Shapiro
Curriculum Vita
Teaching Experience
University of Connecticut (Storrs, CT)
Teaching Assistant
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Research Methods – Fall 2013-Spring 2014
o Taught a weekly quantitative writing course in psychological research methods
o Educated students on writing a scientific paper, collecting experimental data and presenting an
academic poster to UConn faculty members
General Psychology II (Discussion Section) – Spring 2010
o Led and facilitated weekly discussion on topics in psychology
o Graded student essays, attended weekly meetings and proctored exams
General Psychology I (Laboratory Section) – Fall 2010
o Gave lectures weekly on key psychology topics and introductory methodology
o Developed and graded student examinations
o Attended weekly meetings and proctored exams
Research Funding/Awards
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National Institute for Occupational Safety and Health (NIOSH) Training Grant Full-Time Research
Fellowship – Funded through NIOSH (2013-2014)
National Institute for Occupational Safety and Health (NIOSH) Training Grant Full-Time Research
Fellowship – Funded through NIOSH Graduate Training Grant Number 5 T01 OH008610-04 (20122013)
Occupational Health Psychology Conference Travel Award, 2011-2014
Service
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Graduate Student Co-Representative, Industrial/Organizational Division, University of Connecticut
Department of Psychology, 2011 – 2012.
Co-Organizer for Occupational Health Psychology (SOHP) Gathering at SIOP in Chicago, Illinois,
2010.
Professional Affiliations
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Academy of Management (AOM)
European Academy of Occupational Health Psychology (EA-OHP)
Society for Industrial and Organizational Psychology (SIOP)
Society for Occupational Health Psychology (SOHP)
Graduate Coursework/Workshops
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Experimental Social Psychology (Felicia Pratto)
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Curriculum Vita
Proseminar in I/O Psychology I-II, (Barnes-Farrell, Magley, Mellor, Henning, Holzworth)
Analysis of Experiments (Till Frank)
Quantitative Methods in the Behavioral Sciences (James Green)
Organizational Stress (Vicki Magley)
Epidemiology (Richard Stevens)
Organizational Psychology (Steven Mellor)
Structural Equation Modeling (Betsy McCoach)
Occupational Health Psychology (Vicki Magley, Robert Henning, Richard Stevens, Nick Warren)
Hierarchical Linear Modeling Summer Workshop (Betsy McCoach)
Personnel Psychology, Spring 2013 (Janet Barnes-Farrell)
Cross-Cultural Psychology, Spring 2013 (Ramirez Nairan)
Multilevel Models: Theory, Levels and Analysis, Spring 2013 (John Mathieu)
Multilevel SEM, Spring 2013 (Kristopher Preacher)
Health Psychology, Fall 2013 (Crystal Park)
Coaching Leaders in Turbulent Times: Preconference Workshop, Summer 2014 (Google)
Big Data: Catch the Wave: Preconference Workshop, Summer 2014 (Google)
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