Damaris Suarez
407-409-6367Cell
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Fully bilingual, translator in the English-Spanish language with over 30 years of solid customer service experience.
Paralegal work on some Criminal Defense Law, Immigration Law, Real Estate Law, Commercial Law.
Special events creative skills, sales and marketing experience.
Property management on tax credit properties.
Events and Public Speaking.
Over 20 years of working in the airline industry, as a Director of In-Flight, Air Transportation Supervisor In-Flight
Instructor, In-Flight Recruiter for the Regional, Commercial and Charter Airline Carriers.
Developed an In-Flight Training Program in English and Spanish as an Independent Contractor for an
International Start-Up commercial airline.
Worked closely with The Civil Aviation Inspector while submitting airline Flight Attendant Manual for their
approvals.
Certified In-Flight Instructor by the Civil Aviation Administration in Aruba and the United States of Mexico.
Instructed Airline Proving Run and Open Sea Water Ditching.
Work great under pressure and I am well disciplined.
Approachable, very kind but very stern and can get a message across in a positive manner.
Computer Literate.
Quick learner, adapt easily and think outside of the box when applicable.
Proven to be an effective Team player and team leader.
Detailed oriented, thorough, dedicated, loyal, motivated and a motivator.
Translator with limited communication of Portuguese, Italian and French languages.
WORK EXPERIENCE:
Orange Air, LLC.
1722 Hangar Blvd.
Sanford, FL 32773
(407) 708-1314
05/27/14-08/15/14
Conducted candidate interviews, worked closely with HR Department to ensure each candidate completed pre-hire packets.
Supervised In-flight Training Department. Maintained records and qualifications for all Flight Attendants, Air Transportation
Supervisors and Ground Instructors. Worked directly under the Director of In-Flight Training an d work with Ground Services, Chief
Pilot, Maintenance Control, Systems Operations Control and Technical Publications Departments to ensure all training
material were maintained and up to date. Revised Training Syllabus and schedule for each Flight Attendant class, submitted to
Director of In-Flight Training and FAA Cabin Safety Inspector for approval. Worked closely with Tech Pubs and Director of
In-Flight to manage revisions of Flight Attendant Manuals and FATM’s. Developed roll playing scenarios and training strategies while
providing positive feedback in order to captivate Flight Attendant Trainee’s and make it a great learning experience. Conducted
interviews and worked closely with the Human Resources Department to ensure all hiring stages of future Flight Attendants went
smoothly.
Advanced Physical Medicine, Total Health Chiropractic Solution
Orlando Lipo Light Centers
953 N. Semoran Blvd.
Orlando, FL 32807
07/11/13-05/26/14
General Office Manager – Responsible for the overall development and supervision of two chiropractic offices, rehabilitation medicine
and weight loss centers, in Orlando and Kissimmee areas. Supporting and supervising an outstanding professional medical team of 28.
Two Medical Directors, Three Chiropractors, two Nurse Practitioners, two Medical Assistants, Six Chiropractic Assistants, Two Case
Managers, Two Weight Loss Therapists, Two Massage Therapists, two X-Ray technicians, Five Front Office Staff members and for the
training and evaluating over 16 interns, for the Radiology and Medical Assistant Programs for five different Colleges and Universities.
Working in conjunction with College/University Externship Coordinators and Clinical Directors to ensure all Interns follow procedures
and are evaluated properly.
Maintaining, recording and implementing policies stipulated provided by the company’s CEO. Making sure staff is familiarized with
current and new established policies. Training and ensuring that each employee get fully apprenticed in their post. Responsible for
leading the weekly staff meetings to discuss performance from the previous week, such as the amount of visits, patient flow, office
deficiencies and attributes in order to improve if needed.
Collected, recorded each department’s weekly statistics and provided these accurate statistics to company CEO and CFO in order for
them to make company’s decisions. Ensuring patients receive the best quality of care in the practice and stellar customer service while
under our care.
Recruited a talented and elite to assist CEO achieve goals. Led the medical accreditation process for new medical department.
Responsible for meeting and processing any state mandated medical inspections and the up keep of insurance policies. Assisted in the
acquisition process for the expansion of the practice and met with contractors and vendors to ensure licenses, permits and negotiated
price for items purchased for project.
Meeting with vendors to obtain best quotes for Durable Medical Equipment and Services need for Practice Managing Department
Inventory, Internal Audits, Final Narrative Reports for Attorneys, Human Resources and ensuring the daily 1500’s are sent out to
insurance companies according to their specifications. Responsible for Managing Doctor’s Calendar of Events, booking them on TV
shows, Radio shows and promotional media, Health Fairs, Expos in order to increase patient volume. Complaint Resolutions Managed
both Practices, in order to provide our patients with the best and proper handling of any complaints. Medical Computer Knowledge
include some Medi-Soft, Eclipse and Total MD programs. Have the ability to establish and maintain great effective working relationship
with our team members. Strong bilingual communication skills (English-Spanish). Meeting with CEO, at the end of each day to report
results of daily work load.
DELTA AIRLINES, INC.
1030 Delta Boulevard
Atlanta, GA 30320
(404) 715-2600
01/10/11-07/30/2013
International Language of Destination Flight Attendant - Ensuring passengers are in compliance with The Federal Aviation
Administration Regulations and with in-flight safety measures. Provide special assistance including stowing luggage, emergency medical
aid, and wheelchair assistance. Prepare and serve First Class Service. Sell onboard liquor, headsets, Duty-Free items. Actively seek to
ensure the safety & comfort of customers. Maintaining professional appearance & composure at all times; communicate effectively &
write detailed reports pertaining to flight incidents, discrepancies. Follow instructions from the Pilot in Command as required and
following and ensuring all the appropriate emergency procedures established by Delta Airlines, The Federal Aviation Administration, The
Department of Transportation and The National Transportation Safety Board are followed thoroughly. As Flight Leader or International
Purser I am responsible for supervising the First Class, Economy Class Service as well as the rest periods for all crewmembers while
traveling abroad. Providing exemplary Customer Service to exceed customer expectations; working independently and as part of an elite
team of up to 16 professional crewmembers. Ensuring all International Documentation is completed for all crewmembers and passengers
then leading crewmembers thru Immigration clearance.
THE FLIGHT ATTENDANT ACADEMY
120 Broadway Avenue
Kissimmee, FL 34741
(407) 409-6367
07/10-Current
Director of Training/Independent Flight Attendant Recruiter/Consultant- As a Flight Attendant Recruiter/Consultant, I am responsible
for seeking and enrolling Candidates that are interested in enrolling into the academy’s program. Training students with 25 hours of Flight
Attendant Training; This training in part consists of Federal Aviation Administration requirements, Emergency Drills, Security and much
more. The Candidates feel empowered by the knowledge gained during training and this enables them to interview efficiently with airline
recruiters, increasing their chances to be invited to the airline’s training program. Providing graduates with support of employment
applications. Specializing on Airline Research, Resume writing, Interview coaching and their ten year background check preparation.
Director of In-Flight- Was contracted as the Director of In-flight/Instructor for an International Airline. While in The United States of
Mexico, Interviewed, contracted and trained a group of 16 Flight Attendants. Worked closely with government authorities in Mexico and
Aruba to ensure all legal documentation for Flight Attendants were in order, since they were contracted to work in Aruba. Received
Certification from the Civil Aviation Administration and FAR-OPS in order to train the Commercial Pilots, Company Executives and
Instructors in Aruba. This was required by the government of Aruba in order to be able to conduct airline proving-runs. In Aruba worked
closely with Switzerland approved based company and downloaded all required programs and conducted all Computerized Based Training
required by the government of Aruba. Designed and thought the Flight Attendant Indoctrination Curriculums. Conducted payroll, Per-diem
and incentive programs. Designed crewmember self defense program, open sea, water ditching, fire drills, while certifying Instructors for
the Company.
JETBLUE AIRWAYS, INC
Blvd.
Forest Hills, NY 11375
(718) 286-7900
118-29 Queens
Language of Destination Lead Flight Attendant- Responsible for adhering to all regulation stipulated by the National Transportation
Safety Board, Department of Transportation and Federal Aviation Administration. Ambassador and Representative of the JetBlue Core of
Values, which included but were not limited to SAFETY, FUN, PASSION, INTEGRITY and CARING. Responsible for maintaining the
Flight Attendant Manual up to date and legal communications given to us by our Superiors. Responsible for other crewmembers and to
ensure all catering, cabin service and a on time departure was done appropriately. Legal documentation for all crewmembers and
passengers were completed before any entry/exits of international countries. Oversaw safety of Flight Deck.
FLIGHT ATTENDANT 101, INC
523 West Colonial Drive Suite B
Orlando, FL 32804
(407) 409-6367
02/08-02/10
Director of Training-CEO- Recruiter, Consultant, Public Relations, networking, marketing, consulting, coaching and recruiting applicants
for 53 different airlines. Interview preparation, basic indoctrination, CPR and post Flight Attendant Indoctrination, duties and
responsibilities. Worked with an elite team to ensure all graduates were successful during airline application process. Attended Career
Expos, High School, College Fairs in order to facilitated information to possible candidates.
THE SUAREZ LAW GROUP, INC
517 West Colonial Drive
Orlando, FL 32804
(407) 841-7373 Ext 204
(407) 841-7182 Fax
06/05-06/08
Executive Legal Assistant/Manager of Business Transactions Department- Initiated this department, handled all the selling and buying
of law firm clientele, registered all paperwork with the State as indicated by the Principal Attorney. In addition, did case management of
over 2oo clients. Worked on a daily basis with State Attorney’s office, Judicial Assistants and the Clerk of Court to ensure clientele
motions and cases were properly processed. Filed motions, scheduled depositions and worked as a legal translator for the court
appearances and depositions. Human Resources and Payroll.
Campaign Assistant- for “Tony Suarez for Congress” District 49, Campaign Assistant Manager, booked all Public Appearances, Produced
TV commercials, Event Planner, Lobbying, supervised all volunteers and canvassing events. I was also an Assistant Treasurer. Supervised
campaign voting polls.
Campaign Political Director- For Orange County Commissioner Homer Hartage for State Senate District 8, Scheduled all political
appearances at Hispanic churches, Hispanic events, marketing, public relations, and fundraising. Kept agenda, booked all travel
arrangements to San Juan, Dominican Republic and Atlanta, GA. Supervised and signed up volunteers for the campaign.
PLANET AIRWAYS, INC
4700 Millennia Blvd. Suite 500
Orlando, FL 32839
(407) 363-1800
10/03-05/05
Air Transportation Supervisor/Assistant Chief Flight Attendant/Senior Flight Attendant and Ground School
Instructor-Reported to the Director of training and the Chief Flight Attendant. Responsible for Flight Attendant and Flight Attendant
Instructor’s training, conducting competency checks, certifying the proficiency and knowledge of Flight Attendants after completion of
their ground school training. Assisted the Chief Attendant, on the Flight Attendant Recruiting, payroll, counseling and scheduling of the
monthly Flight Attendant meetings and training. On call, when the Chief Flight Attendant not available. Spoke in front of large groups of
applicants during recruiting sessions.
Senior Flight Attendant- Responsible for the safety and comfort of the passengers and crewmembers. Responsible for crewmembers
adherence of Federal Aviation Regulations. Acted as the liaison between the cabin crew and the flight deck crew. Was responsible for
signing all the catering paperwork, In-flight reports and handled all money for the liquor sold on board, Duty Free when applicable.
Ground School Instructor- For BOEING 737, B727-100, 200, 223, MD80-DC9 series aircrafts. Prepared and followed the training
program according to the Flight Operations Manual (FOTM) and the Ground Operation Manual (GOM) for Initial Ground School,
Recurrent Training, Upgrades and Corporate Liaison Training and any additional training programs mandates and approved by the Federal
Aviation Administration. Emergency drills, evacuation, swimming proficiency, fire drills the use of (Halon and water extinguishers)
TSA Inspector- Certified to conduct security checks for selectees, crewmembers and passengers at a Fix Base Operations and Military
Bases. Use full body pat down and physical searches thru passenger items.
Ground Security Coordinator (GSC)- My duties included meeting with the Law Enforcement Officers, TSA, had to verify all passengers
were screened and were verified against the passenger manifest. (On International Flights work with the Manager of Security to turn in
APHIS) meet and work with gate agents, ticket agents, client representatives, catering, and ramp agents to ensure a secured and uneventful
flight.
14CFR PART 382 Complain Resolutions Manager- Non-Discrimination on the Basis of Disability Certified Complaint Resolution
Manager. Was the liaison between the passenger and Company and handled all the complaints.
DAVIS PROPERTY MANAGEMENT
20721 SW 46TH Ave.
Newberry, FL 39872
(352) 472-3952
06/03-10/03
Assistant Manager and Leasing Consultant- Conducted all the sales and marketing for this tax credit property. The property had 11
buildings, consisting of 229 units, 1 gym, 1 pool and 2 tanning beds. Ran the “Monster Club” after school program, scheduled job fairs,
financial seminars, health fairs and literacy program as required per the management company. Worked as liaison between vendors,
construction crew for the manager. Made sure everything ran smoothly. Worked close with the compliance department to process the
applicants for the Affordable Housing Program.
HOLIDAY INN SELECT ORLANDO INT’L AIRPOT
5750 T.G. Lee Blvd.
Orlando, FL 32822
(407) 851-6400
01/03-06/03
Guest Services Assistant Manager- Reported to the Guess Services Manager and General Manager. Assisted with the training, supervision
and development of all Guest services employees. Assisted with coaching, counseling, performance reviews, feedback, and disciplinary
procedures. Assisted with the scheduling and scheduling adjustments to match with the changing forecast in order to provide the guest with
maximum satisfaction and staff productivity. Met daily with the Sales Department, Food and Beverage Department, Housekeeping
Department, Security and Engineering Departments to discuss situation that affected the Property on a day to day basis. Manager on Duty,
responsible for the entire property and conducting evacuation of the 900 rooms, hotel guests and employees in the event of an emergency.
RENE’S PRODUCTIONS, INC.
1310 N. Chickasaw Trail
Orlando, FL 32825
(407) 381-5310
01/01-12/02
Marketing Sales & Event Coordinator- Reported to the President, Gain sponsorship thru strategic selling. Collaborated in the morning
sales meeting to execute market strategies, promotion, events and proposals. Attended seminars and trade shows to network and produce
leads. Serviced and traveled to maintain client accounts and maintained a mailing list. Coordinated and assisted in the execution of concert
events with an attendance of over 100,000 people.
AIRTRAN AIRWAYS, INC.
9955 Airtran Blvd.
Orlando, FL 32827
(407) 251-5600
04/95/-09/01
Flight Safety Manager- Reported to Chief Flight Attendant responsible for the compliance of the Federal Aviation Regulation and Safety
of the passenger’s. Signed off Flight Attendant after the Initial ground school and Initial Operating Experience. Participated in certification
of the revised commands supervised by the Federal Aviation. Translated all Federal Aviation required announcements into Spanish, for all
Spanish speaking routes. Worked as a Recruiter/Instructor.
EDUCATION:
University of Phoenix East Campus
1900 Alafaya Trail
Orlando, FL 32826
(407) 299-5000
Pursuing Bachelor’s Degree
Caguas College of Technology & Science
Dr. Rufo #13
Caguas, PR 00625
Computer Programming
Associates Degree.
03/10- 0n going
12/80-12/82
REFERENCES:
Peggy Defilippo
Chief Financial Officer
NextGen
1859 Maywood Rd.
Winter Park, FL 32792
407-678-1565
Jackie Espinosa
Chief Executive Officer
The Legal Connection Center
121 Broadway Avenue
Kissimmee, FL. 34741
407-963-7710
Ivan Marrero
Orange County UMC
9150 Curry Ford Rd.
Orlando, FL. 32825
407-496-9949