CRISIS RESPONSE PLAN
CRISIS TEAM COORDINATORS
District Coordinator - Superintendent
Assistant District Coordinator – High School Principal
BUILDING LEVEL CRISIS TEAM
Team Leader - Building Principal
School Nurse
Counselor
Special Services Director
School Secretary
Transportation Director
Maintenance Supervisor
GUIDELINES FOR CRISIS TEAM:
A. If notification of a crisis is received in a timely fashion, meetings of the crisis team will be at
7:30 a.m. on the next day in the room where faculty meetings are held (unless otherwise
noted).
B. If an emergency meeting is required the Crisis Response Team will meet as soon as
possible.
C. Faculty will follow guidelines as set forth in this plan.
WHAT IS A CRISIS?
A crisis in the Ralls County R-II District may be defined as “any significant event that dramatically
interferes with the daily routine or operation of the school.” This event may affect students, staff,
community or facility. The number one concern in a crisis situation is the safety and welfare of the
students.
We can generally characterize a crisis into two basic groups:
1. Those that are the result of human influence
2. Those which are the result of a natural disaster
THE CRISIS TEAM’S ROLE
1. Assist in developing a specific plan for responding to the crisis.
2. Accept the responsibilities delegated by the coordinator or team leader.
3. Consult with and support the building’s staff in reacting to and dealing with the crisis.
4. Provide direct support services to staff and students in distress.
5. Make referrals to coordinator for those needing follow-up support from outside services.
6. Provide follow-up services as needed.
7. Collect information to use for on-going review of crisis plan.
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CRISIS MANAGEMENT WORKSHEET
1. DATE: ____________________
LOCATION: ______________________
BUILDING PHONE NUMBERS
Mark Twain Jr-Sr High School
New London Elementary
Center Elementary
Transportation Department
Maintenance Department
2.
267-3397
985-5371
267-3341
267-3918, 822-2001
267-3284, 822-5363
TEAM MEMBERS AND PHONE NUMBERS
Team Members
Superintendent
Deanette Jarman
MTHS Principal, AD,
Paul Mensching
MTJH Principal,
Transportation Director
Cheryl Mack
Center Elem Principal
Delores Woodhurst
New London Elem Principal
Kayrl Silvey
Dir. Of Special Services
Lynn Carroz
Nurse
Robyn Leake
Maintenance Director
Brad Smith
High School Custodian
Donald Fachs
Billy Resor
Center Elem Custodian
Christine Smith
New London Elem Custodian
Noama Thorne
Mark Twain Counselor
Greg Gatson
Elementary Counselor
Diana Duckworth
Technology Coordinator
Kim Saunders
Superintendent Secretary
Diana Kuda
High School Secretary
Paula Evans
Junior High Secretary
Tami Williams
Center Elem Secretary
Sonya Campbell
New London Elem Secretary
Marilyn Oglesby
Board Members
Ron Evans, President
Jack Young, Vice President
Brian Hodges, Secretary
John Huff, Treasurer
Randy Anderson
Steve Hardy
Lynda Martin
Phone Numbers
248-0825, 822-5345
985-3934, 822-8435
565-1008, 795-5857
565-3549, 248-7445
985-3181, 248-5974
985-4742, 406-8418
221-2450
822-5363
822-3215
231-5535
267-3820
784-2256
594-3306
267-9838
898-5595, 881-1500
565-3311, 721-5351
267-3921
267-3726
565-3452
985-4466
267-3636, 822-0918
565-2733
565-3532, 473-4384
267-3372
985-4459, 754-0038
267-3310, 217-242-8567
565-3463
4.
NOTIFICATION OF PARENTS ABOUT STUDENT LOCATION
KGRC
1-800-900-1059
KRES
1-800-892-2300
KWWR
1-800-264-5997
WGEM
1-800-728-6600
KHQA
1-800-935-7670
5.
MEDIA ANNOUNCEMENTS & RESPONSE
Contact: Deanette Jarman, Coordinator, or in her absence Paul Mensching, Assistant Coordinator
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6.
LOCATION OF MEDIA POST
Superintendent’s Office
7. PERSON RESPONSIBLE FOR BUILDING SECURITY AS IT RELATES TO MEDIA
Building Principal
8. ROOMS FOR GROUP COUNSELING
Principal’s Office
_________________________
Counselor’s Office
_________________________
Nurse’s Office
_________________________
Workrooms
_________________________
9. PROCEDURE FOR KEEPING PARENTS INFORMED
_________ Letter home (depends on crisis)
_________ Parent meeting (if deemed necessary by coordinator)
_________ District Website (depends on crisis)
_________ Media (if deemed necessary by coordinator)
10. METHOD OF SIGNALING CRISIS
______ Bulletin
______ Personal Note
______ Bell Signals – Short Blasts
______ Portable Bullhorn
______ Intercom
______ Emergency Calling Chain
11. LAW ENFORCEMENT AGENCIES
Missouri State Highway Patrol
1-660-385-2132
Emergency Number
9-1-1
Hannibal Police Department
1-573-221-0987
Bomb Squad
1-573-751-3313
Missouri School Violence Hotline
1-866-748-7047
12. HEALTH/PHYSICAL CONTACTS
Ralls County Ambulance
1-573-221-5000
Ralls County Children’s Division
1-573-985-2911
Hannibal Council on Alcohol & Drugs
1-573-248-1196
Hannibal Regional Hospital
1-573-248-1300
Center Medical Clinic
267-3318
Ralls County Sheriff
1-573-985-5611
Juvenile Officer
1-573-221-1182
Northeast Missouri Narcotics Task Force
1-573-221-5200
Missouri National Guard
1-573-248-2440
Ralls County Health Department
1-573-985-7121
Audrain Medical Center
1-573-582-5000
Hannibal Regional Center
1-573-221- 6002
Perry Medical Clinic
1-573-565-2213
Poison Control Center
1-800-366-8888
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13. MENTAL HEALTH AND COUNSELING/SUPPORT GROUPS
Arthur Center
Mark Twain Mental Health
1-573-530-5465
1-573-221-2120
The Youth Hotline
Tresa Richardson
1-573-443-2120
1-573-248-2051/1-573-248-4838
Angie Barton
American Red Cross
1-573-324-5655/1-573-822-0399
1-800-448-5433
Child Abuse/Neglect
1-800-392-3738
14. BUS DRIVER ADDRESSES AND PHONE NUMBERS
Kevin Huse
51701 Hwy C, Center
Dale Rucker
23260 Hwy EE, Center
Jean Fowler
53744 Kingbird Lane, Center
Tresa Lempka
18921 Cincinnati Rd, Center
Lori Meranda
304 N Flowerree, Center
Jeannie Morris
205 N Center St, Center
Jim Taylor
22938 Hwy EE, Center
Valeria Williams
45736 Hwy CC, Center
Becky Wood
25744 Chickadee Dr, Center
Frank Brock
Perry
Sam Mahood
28985 Hwy Y, Perry
Angela Davis
New London
Jerry Distler
New London
Roger Majors
New London
Kathy Sanders
54621 Badger Rd, New London
Charles Snell
20893 West Side Dr, Frankford
267-3021. 231-6427, 231-6428
267-3539
267-3217
267-3374
267-3279
267-3060
267-3800
267-3701
267-3300
565-3555
565-3540
985-5761
985-7751
267-9832
267-3695
267-4841
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ADMINISTRATOR’S CHECKLIST
These guidelines are designed to help those involved in crisis situations. The suggestions are
designed to be thorough, as well as flexible. USE YOUR JUDGMENT AND DISCRETION when
determining their use.
A. IMMEDIATE ACTIONS TO BE TAKEN
_____ Principal or designated individual will verify information regarding emergency/crisis.
_____ Activate building Crisis Response Team.
_____ Secure the building. Activate a plan for knowing who is to be in the building.
_____ Notify coordinator or assistant coordinator to determine need for assistance from other
buildings or other resources.
_____ Notify affected building where siblings are enrolled or other family members are employed.
_____ In the event of death, remove name from class rolls and other forms of communication.
Intercept any placement, discipline, scholarships or special testing notifications that might
be sent to parents. Remove personal belongings of the deceased and keep in a safe
place for the parents.
B. CONTACT FAMILY
_____ Communicate, as needed, with family members.
_____ Ask what facts the family would allow to be discussed. (RECORD THIS INFORMATION)
_____ Repeat the information back to the family in order to check for accuracy.
_____ Determine the name of the family member who will serve as contact person for the family.
C. ADMINISTRATOR’S RESPONSIBILITY
_____ Use emergency calling chains to notify faculty before arrival at school and to inform them
of a special meeting prior to school day (if emergency crisis is after school hours).
_____ Meet with faculty as soon as possible after the event if crisis occurs during the school day.
_____ Include in the faculty meeting:
1. A printed statement approved by the family to be read verbatim by the classroom
teacher. Emphasize the need for hard facts – to reduce chance of rumors.
2. A handout concerning recommendations for dealing with a loss in the classroom.
3. Announce the plan for disseminating further information, i.e. notes in boxes, e-mail,
etc.
4. The name of the person within the building who will have accurate information.
5. The area that will be designated as a work area for the crisis team.
6. The plan for handling the media, including the name of the district spokesperson.
7. Keep parents informed of any changes in scheduled school activities, i.e. letters,
parent meetings, website, media, etc.
_____ In the case of early release from school, the building principal will be responsible for
supervision of students that are waiting for parent/guardian transportation.
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CRISIS MANAGEMENT TEAM CHECKLIST
_____ Designate a recorder
_____ Identify students that might be a high risk
_____ Determine number of stations and locations to be set up throughout building
_____ Assign lead counselors for each station
_____ If outside counselors or agencies supplement staff, provide documentation for them
_____ Schedule daily debriefing to discuss progress
_____ Provide family contact person with a list of possible resources, if needed
FACULTY/STAFF CHECKLIST
_____ Follow guidelines provided by crisis management team
_____ Read prepared statement at designated time
_____ Provide an opportunity for students to discuss the incident and express their feelings
_____ Avoid focusing on rumors, inaccurate information, or irrelevant information
_____ Identify students obviously in distress and refer them to an individual or group counseling activity
_____ Shorten and re-structure assignments when appropriate. Postpone and reschedule tests as
needed
_____ In the case of early release from school, elementary teachers will be responsible for supervision of
students in their class who are waiting for parent/guardian transportation. Secondary teachers will
assist the building principal in supervision of students waiting for parent/guardian transportation, if
needed, in the case of early release from school.
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SPECIFIC CRISIS SITUATION
CRISIS INVOLVING ARMED THREAT TO STUDENTS OR STAFF
CODE RED:
Any life-threatening situation where the staff and students’ lives are in danger is considered “Code Red”.
Teachers will be alerted by an appropriate method that a code red situation is in effect. All doors should
be closed, locked, and no one allowed in or out of the classrooms until code red alert has been lifted.
CODE GREEN:
In the event that the principal, or designee, should feel it necessary to evacuate the building in the type of
life threatening situations discussed above the signal will be “Code Green in (location)”. Teachers will
evacuate their students as quickly and silently as possible, avoiding the location of the crisis situation.
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WEAPONS
Possession by Students
Adults will keep other students away from the student with the weapon.
Administrators or office personnel will call Code Red alert, if needed.
Principal will inform secretary to call 911 and contact superintendent. Secretary should not hang
up, but stay on the line with 911 operator.
Remain calm! The faculty member on the team that feels he/she can best relate to that student
should attempt to reason with the student, asking him/her to place the weapon in a designated
location.
Keep the student in view at all times. Do not put yourself in a position where the student feels
“cornered”.
Do not attempt to take the weapon by force.
Wait for the police to arrive.
If a student displays a weapon in the classroom, the teacher should notify the office by any
means possible. The teacher should state the type of weapon. He/she should ask the student to
allow the other students to leave the classroom, or ask if he/she would lay the weapon in a
designated place. Removing students from the classroom should be the top priority!
Notify all students in gym, courtyard, or cafeteria to report to nearest classroom. All staff should
make certain any stray student is brought into locked or secure area.
If necessary, all students will be evacuated to a designated area.
Notify parents.
WEAPONS
Possession by Anyone Other Than a Student
Principal will announce “Code Red”, if possible. If not, the secretary will call 911 and then
announce “Code Red”
Superintendent’s Office will be notified.
Attempt to keep individual in view.
Remain calm! Attempt to reason with individual until police arrive.
INTRUDER IN THE BUILDING OR ON CAMPUS
An intruder is an individual appearing suspicious who has not followed established visitor procedures and
rules.
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Code Red as needed
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Call 911 – make sure the operator understands that there is an intruder inside the school,
whether the intruder is armed, his/her last known location, and any descriptive information
available.
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Notify all teachers you have an emergency situation. At that time, teachers should step into the
halls to immediately clear them by directing students to the classroom. Teachers and students
should move away from doors and windows and remain quiet and seated.
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Notify all students in gym, courtyard, or cafeteria to report to nearest classroom. All staff should
make certain any stray student is brought into locked or secure area.
HOSTAGE/BARRICADE SITUATION
Hostage taking is a violent criminal offense involving the holding of individuals, or exercising or attempting
to exercise control over the individuals by use of force or threat of force or by other violent
behavioral/verbal actions.
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Call 911.
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Announce Code Red until law enforcement arrives.
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If hostage taken by an armed person can be contained in one section of the building, students
and staff should be evacuated to a safe area.
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If safety permits, a crisis management team member will be directed outside the building to warn
all approaching individuals of the crisis situation.
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SERIOUS INJURY OR ILLNESS TO STUDENT/STAFF DURING SCHOOL HOURS
If possible, the person should be moved to the nurse’s office.
Office will be notified and appropriate personnel will assist, as needed.
As needed, principal will instruct secretary to call 911.
Victim’s family will be contacted.
Superintendent’s office will be contacted.
Principal will activate crisis management team, if necessary.
Staff members may be requested to assist in student control, or in whatever capacity they might
be needed.
If the injury requires hospitalization, principal or designee will accompany student if parent is
unavailable.
FATAL ACCIDENT AT SCHOOL
In addition to the steps listed above for a serious injury or illness:
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Crisis management team will be activated immediately and follow appropriate procedures.
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Principal will contact the victim’s family in person.
ABDUCTION
The principal or designee will:
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Call 911 and give the following information:
1. full name of child
2. age of child
3. description of child
4. description of assailant, including apparel and vehicle. State if it is a family member.
5. direction of travel.
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Notify parents.
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Contact superintendent’s office.
CAMPUS UNREST
(Non-threatening, not involving students)
The principal will:
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Contact superintendent’s office.
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Inform law enforcement of the situation.
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Remain calm. Picketing is not unlawful as long as it is peaceful and does not interfere with the
rights of others. Picketing will be limited to areas that it does not interfere with the continued
operation of school.
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Alert teaching staff and students if there is to be a deviation in regular schedule.
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Attempt to keep students isolated from picketing.
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Picketers who are not peaceful or who interfere with the operation of the school will be
considered demonstrators and law enforcement police will be contacted.
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CAMPUS UNREST
(Non-threatening, involving students)
Principal will contact superintendent.
Principal will make arrangements to hear students’ concerns.
Inform students that disciplinary action will be taken if picketing occurs during regular school
hours.
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CAMPUS UNREST
(Threatening, involving students and/or community)
Principal or designee will call 911 and contact superintendent’s office.
Keep students in classrooms.
Activate crisis management team.
Principal will make arrangements to hear concerns.
Students will be informed that disciplinary action will be taken if picketing occurs during the school
day.
BOMB THREAT
As soon as possible, the person receiving the bomb threat should record the exact time and as much of
the conversation as possible, using Form EBCC-AF (pages 13 & 14).
Contact 911 immediately
If the superintendent’s office receives the call they will:
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Call 911.
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Notify building principal.
If the call is received at one of the buildings, the principal or designee should be notified immediately.
He/She will then:
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Call 911.
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Call superintendent’s office.
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Activate crisis management team, if needed.
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Evacuate the building using the fire drill procedure, if area appears safe.
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Evacuate by bus to another location, if necessary, using the procedure on page 12.
FIRE PROCEDURES
Fire signal will be 4 short rings of the bell or the emergency fire alarm signal. Teachers will accompany
their class to a designated area outside where they will remain until a long, continuous ring of the bell is
given to re-enter the building. The designated area for each class is posted in individual classrooms.
The primary objective is to get out in the least possible time and in an orderly manner. Teachers will be
responsible to take roll after exiting the building to a designated area.
TORNADO PROCEDURES
The signal for a tornado is one long ring. Each classroom will have a tornado emergency plan posted.
Students should move quietly to a designated area and assume the proper position on the floor.
Students will receive instruction on the proper position prior to a tornado drill or by teachers in the safe
area.
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EARTHQUAKE PROCEDURES
Take action at the first indication of ground shaking. An announcement will be made, if possible. During
a moderate or major earthquake, falling objects are the greatest immediate danger to people in or near a
building.
During the earthquake, students and teachers will follow the procedures listed:
 If inside, stay inside.
 In classrooms or offices, move away from windows, shelves heavy objects and furniture (file
cabinets, storage cabinets, TV/VCR etc.) that may fall. Take cover under a table, desk, or
counters.
 If a shelter is not available, move to an inside wall or corner, turn away from windows, kneel
beside wall, bend head close to knees, and cover side of head and clasp hands behind neck.
 If jackets or books are handy, hold these over your head for added protection.
 In gymnasiums, move to a corner of the gym that has the fewest overhead objects (lights,
baskets, speakers, dividers, etc.) and assume a kneeling position. Be careful of bleachers that
might “extend” during a quake.
 If outside, stay outside.
 On the playground or enroute to and from the building, move to an open space, away from
buildings and overhead power lines. Lie down or crouch low to the ground. Be aware of
surroundings.
After the earthquake, students and teachers will:
1.
Evacuate the building using general evacuation procedures. All teachers should consider
alternate exits if necessary. Students need to be directed away from broken or unsteady objects
in the building and broken power lines or tree limbs outside. Teachers will take roll once outside.
2.
If injury should occur, the teacher will send for help while someone is assigned to stay with
injured students until help arrives
3.
The school secretary will stay in the office to receive and send out important communications
when the evacuation of the building begins.
Special Emergency Procedures:
1.
A designated person will shut off main electric supply, gas supply, and water supply.
2.
The school nurse will report to the area of evacuation and assist with emergency medical
treatment, if necessary.
3.
The superintendent’s office will be the central information center and duties would consist of/but
be not limited to:
a.
receiving injury report from each principal
b.
receiving head count from each building
c.
contacting emergency help or medical treatment
d.
assigning crew to search building for injury and damage
e.
receiving center for outside communication
f.
making decisions on temporary shelter and transportation.
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DEATH OF A STUDENT/STAFF MEMBER
Activate crisis management team.
In the event of a suicide, avoid discussions related to speculation on the causes of the death.
Victims of suicide should not be glamorized or memorialized in a “heroic” sense.
Arrangements should be made for individual or group counseling sessions to assist in the
grieving process.
If you feel a student needs to see a crisis team counselor, contact a member of the crisis
management team.
If you need to talk to someone or ask a question, a crisis team counselor will be available.
Classroom activities may need to be altered, especially in the first few days after the death. If you
have questions about a particular activity planned for your classes, consult with your
administrator.
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Evaluation Summary
(To be completed by team during closure)
School ______________________________________ Date _______________________
Principal ________________________________________________________________
Team Members:
1.
2.
3.
4.
5.
6.
7.
8.
_____________________
________________________
_____________________
________________________
_____________________
________________________
_____________________
________________________
Were the facilities provided (phone, rooms, etc.) suitable for service delivery?
Were staff members cooperative?
Was administration cooperative?
Was media involved in this situation? Yes ____ No _____ If yes, discuss the interaction the team
and/or school had with the media and your perception of how this impacted service delivery.
Were students and student records accessible?
Did you feel this was an appropriate referral for the team? Yes ____ No ____
Did you feel that the team’s delivery of services met the needs of the school?
Did you feel that your training prepared you for all aspects of this specific situation? Yes _______ No
__________ If no, please discuss which areas you would like further in-service in and possible
resources, personnel, etc. who could provide the training.
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EVACUATION BY BUS TO ANOTHER LOCATION
Building administrators will determine if it is necessary to evacuate the premises by bus. The
transportation director or superintendent should be contacted to notify bus drivers. When loading buses,
students will load by grade level so attendance can be taken on the bus and after unloading at the new
location. The administrator should take the crisis plan notebook with the student rosters and emergency
calling list. The administrator or school nurse should take any student medical supplies that are needed.
Each evacuation site will have a crisis response plan and student roster with student names, grade level,
and parent contact information. Once a month, the student roster will be updated with information on
students who have enrolled or withdrawn.
NEW LONDON ELEMENTARY
 Students will be evacuated to New London First Baptist Church or Center Elementary, depending
on the circumstances.
 Contact Kevin Ford at New London First Baptist Church (985-7201 or 470-1736), if necessary.
 Four buses will be used for the evacuation. The preschool bus will be needed, if preschool
students are in attendance.
 Drivers: Kevin Huse, Dale Rucker, Sam Mahood, and a New London driver. Two New London
drivers will be needed, if preschool students are in attendance. (See page 4 for contact
information.)
CENTER ELEMENTARY
 Students will be evacuated to Center Baptist Church or Mark Twain High School, depending on
the circumstances.
 Contact Dan Peters at Center Baptist Church (267-3948 or 470-5162), if necessary.
 Two buses will be used for the evacuation, in addition to the preschool bus.
 Drivers: Kevin Huse, Dale Rucker, and Sam Mahood. If additional bus drivers are needed, see
page 4 for contact information.)
MARK TWAIN JUNIOR-SENIOR HIGH SCHOOL
 Students in grades 6-8 will be evacuated to Center Baptist Church, and students in grades 9-12
will be evacuated to Center Elementary.
 Contact Dan Peters at Center Baptist Church (267-3948 or 470-5162).
 If possible, ten buses will be used for the evacuation. If there are not enough drivers available, a
shuttle system will be used.
 Drivers: Kevin Huse, Dale Rucker, Sam Mahood, and Jean Fowler (267-3217). Contact
information for additional drivers is on page 4.
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