2 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 BRIEF FACTS OF THE CASE 1. M/s Duke Corporate Education India Private Limited having its business premises at Ground Floor, Academic Block, IIM, Vastrapur, Ahmedabad-380015 (hereinafter referred to as the said service provider) is registered with Service Tax Commissionerate, Ahmedabad under the category of Management Consultants, Commercial Training and Coaching, Business Auxiliary Services, Intellectual Property Rights Services and Legal Consultancy Services and is holding service tax registration number AACCD5507EST001. 2. Audit of the records of the said service provider for the F.Y. 2007-08 to 2008-09 was carried out and vide Revenue Para – 2 of the audit report No. 184/09-10 dated 10.03.2010 it was observed that:“During the course of audit, it was observed that the assessee has charged Rs.7,68,339/- during the year 2007-08 and Rs.70,02,035/- during the 2008-09 to their Holding Company M/s Duke CE, USA for support services provided by the assesse. On verification of the invoice and Annexure to the invoices, issued by the assesse to M/s Duke CE, USA, it appears that the assesse has provided support services in India. The taxable service “Commercial training or Coaching” is defined under Section 65(105)(zzc). In the Export of Services Rules, 2005, Commercial Training or Coaching service is classified under category (ii) and service performed outside India wholly or partly is to be treated as export of Service. The assesse has not produced any evidence to establish that services are performed outside India or partly performed outside India. Further in rule (2)(a) of Export of Services Rules, 2005, it is provided that “such service is performed from India and used outside India”. Any service provided from India and used outside India is considered as export of services. In the present case it appears that services provided by the assessee are used in India. Therefore, support services provided to M/s Duke CE, USA cannot be considered as Export of Service and service tax is required to be paid. The service tax liability is worked out as under:Year Amount Received Taxable Value Service Tax 2007-08 7,68,339/- 6,83,819/- 84,520/- 2008-09 70,02,035/- 62,31,786/- 7,70,249/- TOTAL 8,54,769/- (Source:- Audit Report No. 184/09-10 dated 10.03.2010) 3.(i) In this regard letters from JRO were issued to the said service provider seeking clarification with regard to the audit observations and the replies to the same were received in the Range Office. (ii) Also, summons dated 11.10.2012 & 17.10.2012 were issued to the service provider and in response to which statement of Shri Nikhil Raval, authorized person of the said service provider was recorded on 18.10.2012 by the Range Office under the provisions of Section 14 of the Central Excise Act, 1944 made applicable to service tax matters vide section 83 of the Finance Act, 1994. (iii) The observations of the Range Office derived from the correspondences and statement recorded are as follows:(I) Scope of the Impugned Activites/Services:(a) The said service provider vide letter dated 05.10.2012 had stated regarding the scope of “Exchanges of Program Support” under which the impugned services were provided by the said service provider. The same is reproduced as below:“Duke Corporate Education is the foremost global provider of custom corporate education services that helps organizations address their business challenges. The Company was created to provide intensively customized corporate education services focused on addressing business challenges. The Company focuses education on what the client's people need to know, do and believe in order to address current or anticipated challenges and attain specific business objectives. 3 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 The organization helps its clients implement their strategies through development of their people and differs from a traditional business school or professional services firm in that the organization is not solely dependent on the organization's or any single university's faculty. To meet the broad range of client needs, Duke CE utilizes quality faculty from numerous business schools, other external professionals and Duke CE experts from across the company. The approach of utilizing the best resources to meet the needs of a client is central to Duke CE's business model. This approach requires the exchange of services and support across all parts of Duke CE in a fair and equitable manner. To achieve this, Duke CE has employed the following standard: A. The parties shall upon request make commercially reasonable efforts to provide to one another program support (including faculty). Such faculty shall remain employees or independent contractors of the party providing the faculty. B. The parties shall pay one another for program support as follows: i. To the extent Duke CE provides to Duke India program support (including faculty), Duke India shall pay Duke CE for the costs of such program support at an amount equal to (A) the fee charged to the client for such support, in the case of support provided by Duke CE though its employees, or (B) the actual cost to Duke CE of such support, in the case of support provided by Duke CE through independent contractors. ii. To the extent IIM-A provides to Duke India program support (including faculty), Duke India shall pay IIM-A for the costs of such program support at an amount equal to (A) the fee charged the client for such support, in the case of support provided by IIM-A through its employees and (B) the actual cost to IIM-A of such support, in the case of support provided by IIM -A through independent contractors. This approach has been supported across Duke CE as well as with third party partner schools. (b) Also vide letter dated 28.09.2012, the said service provider stated that:“Duke CE, USA is a global learning and development company that provides learning methods, process and educators to help organizations achieve their goals. Duke CE educates and develops people at every entry level so that they can contribute to business success. Duke CE delivers corporate education in 63 countries around the world. In certain occasions, Duke CE, USA requires to provide certain support services from Duke CE India. In this regard, personnel’s of Duke CE, India executes the said support services. (c) During the course of recording of the statement on 18.10.2012, Shri Nikhil Raval, Authorised person of the said service provider deposed that:“M/s Duke Corporate Education (India) Pvt. Ltd. is an Indian Counterpart of M/s Duke CE USA which is a globally reputed company in the area of executive training. We are engaged in providing specialized executive training to the officials of our clients. There are three ways in which we are getting our clients i.e., we earn our revenue from (a) Company’s who wish to provide executive training to their employees / key personnel’s contact us for the same. (b) We ourselves approach the company’s to have orders from them for training their executives. (c) Sometimes our parent company i.e., M/s Duke USA during the course of providing the services to their clients requires support from M/s Duke Corporate Education (India) Pvt. Ltd. in certain manner. These may include specialized training in context of Indian Subcontinent or the areas of specialization of M/s Duke India. In the first two cases, we enter into written agreement with the clients directly whereby the scope of the services, time of services, due date of delivery, consideration / professional fees to be paid etc. are agreed upon. 4 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 In case of the third case i.e., cases where support in required by M/s Duke USA from us, we normally agree upon the scope of the services vide our inter-company correspondences only. No written agreement has been entered for these support services.” (II) Monetary Consideration Charged / Received for the Impugned Activites / Services:(a) The details regarding the invoices raised for providing the said services was submitted by Shri Nikhil Raval, Authorised signatory of the said service provider during the record of the statement on 18.10.2012. (b) Further, Shri Nikhil Raval, authorized signatory of the said service provider during the record of statement submitted that:“In cases where the services are provided to clients directly by entering the agreements with them, the consideration is received directly from the clients in our bank accounts either by cheque or wire transfers. While in third case where the services to the clients of M/s Duke USA are provided by us, the consideration is received from M/s Duke CE, USA in our bank accounts.” (c) As per the details submitted by the said service provider, the invoices raised for the said services from the F.Y.2007-08 and F.Y.2011-12 are as under:TABLE-1 S. No. F.Y. Export Invoice Date Export Invoice Number Name of the Party 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 2007-08 2008-09 2009-10 2009-10 2009-10 2010-11 2010-11 2010-11 2010-11 2010-11 2010-11 2010-11 2010-11 2011-12 2011-12 2011-12 2011-12 March-08 March-09 30-Apr-09 31-Aug-09 31-Mar-10 31-May-10 31-Jul-10 31-Aug-10 30-Sep-10 31-Oct-10 31-Jan-11 28-Feb-11 31-Mar-11 31-Oct-11 12-Dec-11 12-Mar-12 12-Mar-12 DCEI/2007-08/0001 DCEI/2007-08/0001 DCEI/2010-10/2010 DCEI/2010-02/2010 DCEI/2010-09/2010 DCEI/2011-11/2010 DCEI/2011-01/2011 DCEI/2011-02/2011 DCEI/2011-03/2011 DCEI/2011-04/2011 DCEI/2011-07/2011 DCEI/2011-08/2011 DCEI/2011-09/2011 2011 C March 2011 D March 2012 D March 2012 E March Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA S.No. Amount Billed (in F.C.) Amount Billed (in INR) 18990.00 768339 169475.08 7002035 -4500.00 -226358 18461.54 891862 1550.00 69797 15500.00 719591 12000.00 557300 5538.46 257437 1538.46 69063 7700.00 348387 2960.00 137586 1480.00 67356 9483.08 428752 19303.53 896923 20121.24 919180 20857.36 971338 25462.52 1256877 345921.27 15135463 (d) As per the details submitted by the said service provider, the receipt of the said invoices reflected in Table-1 are as under: Export Export Invoice Invoice Date Number 1 March-08 2 March-09 DCEI/200708/0001 DCEI/200708/0001 TABLE-2 Amount Name of the Received Party (in INR) Receipt Date FIRC No. FIRC Date Duke CE, USA 768339 15-Dec-11 103293 16-Aug-12 Duke CE, USA 7002035 15-Dec-11 103293 16-Aug-12 5 3 30-Apr-09 4 31-Aug-09 5 31-Mar-10 6 31-May-10 7 31-Jul-10 8 31-Aug-10 9 30-Sep-10 10 31-Oct-10 11 31-Jan-11 12 28-Feb-11 13 31-Mar-11 14 15 16 17 31-Oct-11 12-Dec-11 12-Mar-12 12-Mar-12 DCEI/201010/2010 DCEI/201002/2010 DCEI/201009/2010 DCEI/201111/2010 DCEI/201101/2011 DCEI/201102/2011 DCEI/201103/2011 DCEI/201104/2011 DCEI/201107/2011 DCEI/201108/2011 DCEI/201109/2011 2011 C March 2011 D March 2012 D March 2012 E March OIO No. 29/STC/AHD/ADC(JSN)/2013-14 Duke CE, USA -226360 15-Dec-11 103293 16-Aug-12 Duke CE, USA 891862 15-Dec-11 103293 16-Aug-12 Duke CE, USA 69797 15-Dec-11 103293 16-Aug-12 Duke CE, USA 719591 15-Dec-11 103293 16-Aug-12 Duke CE, USA 557300 15-Dec-11 103293 16-Aug-12 Duke CE, USA 257437 15-Dec-11 103293 16-Aug-12 Duke CE, USA 69063 15-Dec-11 103293 16-Aug-12 Duke CE, USA 348387 15-Dec-11 103293 16-Aug-12 Duke CE, USA 137586 15-Dec-11 103293 16-Aug-12 Duke CE, USA 67356 15-Dec-11 103293 16-Aug-12 Duke CE, USA 428752 15-Dec-11 103293 16-Aug-12 Duke CE, USA Duke CE, USA Duke CE, USA Duke CE, USA 896923 919180 971338 1256877 15135462 15-Dec-11 15-Dec-11 29-Mar-12 30-Mar-12 103293 103293 20120901965 20120911933 16-Aug-12 16-Aug-12 30-Mar-12 31-Mar-12 (e) Moreover, as per the details submitted by the said service provider, the place of performance of the said services are as follows:TABLE-3 Location Export Name of the of the Place of Export Invoice S.No. Invoice Duke CE India Client Name Ultimate performance by Date Date Resource Service Duke CE Resource Receiver DCEI/2007Duke CE, USA 1 March-08 Mehta UK United Kingdom 08/0001 (Project Bosch) Duke CE, USA 2 Pshastri UK India (Project Bosch) Duke CE, USA 3 Bbigoness Hungary India (Project Genpact) Duke CE, USA 4 Pshastri (Project Ingersoll USA China Rand) Duke CE, USA India & North 5 Mehta USA March-09 DCEI/2007(Project Medtronic) Carolina, USA 08/0001 Duke CE, USA 6 Bbigoness India India (Project Oil India) Duke CE, USA United Kingdom & 7 Pshastri Netherland (Project Rabobank) India Duke CE, USA 8 Pshastri India India (Project Satyam) Duke CE, USA 9 Pshastri India India (Project Satyam) 6 10 11 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 Bbigoness 30-Apr-09 DCEI/201010/2010 12 Pshastri Pshastri 31-Aug-09 DCEI/201002/2010 13 Smehta DCEI/201009/2010 DCEI/201111/2010 DCEI/201101/2011 14 31-Mar-10 15 31-May-10 16 31-Jul-10 17 31-Aug-10 DCEI/201102/2011 Nraval 18 30-Sep-10 DCEI/201103/2011 Nraval 19 31-Oct-10 DCEI/201104/2011 Pshastri 20 31-Jan-11 21 28-Feb-11 DCEI/201107/2011 DCEI/201108/2011 22 Pshastri Pshastri Nraval Pshastri Pshastri Nraval 23 31-Mar-11 24 DCEI/201109/2011 P Shastri P Shastri 25 P Shastri 26 Nraval 27 31-Oct-11 2011 C March P Shastri 28 Smehta 29 P Shastri 30 12-Dec-11 2011 D March 31 32 S Bardrudin The Taj 12-Mar-12 2012 D March Nraval Duke CE, USA (Project Schaeffler) Duke CE, USA (Project Ingersoll Rand) Duke CE, USA (Project Black Mgmt Forum) Duke CE, USA (Project Black Mgmt Forum) Duke CE, USA (Project Bosch) Duke CE, USA (Project Bosch) Duke CE, USA (Project IBM) Duke CE, USA (Project Duke NUS GMS) Duke CE, USA (Project First Gulf Bank Managers Prgm) Duke CE, USA (Project United Media Grp Ltd.) Duke CE, USA (Project Petronas) Duke CE, USA (Project Petronas) Duke CE, USA (Project Aegon) Duke CE, USA (Project Aegon) Duke CE, USA (Project Petronas) Duke CE, USA (Project Petronas) Duke CE, USA (Project Duke NUS GMS and IBM) Duke CE, USA (Project Petronas) Duke CE, USA (Project Black Mgmt Forum) Duke CE, USA (Project Aegon) Duke CE, USA (Project Aegon) Duke CE, USA (Project Amgen) Duke CE, USA (Project IBM) Germany North Carolina, USA & Germany USA China South Africa India South Africa India UK UK UK UK USA Singapore Singapore Singapore UAE USA UK India Malaysia Malaysia Malaysia Malaysia UK India UK India Malaysia Malaysia Malaysia Malaysia Singapore Singapore Malaysia Malaysia South Africa India UK India UK India USA India USA Singapore 7 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 33 P Shastri 34 Sonia Karnani 35 Nraval 36 37 12-Mar-12 2012 E March P Shastri Deenky Shah Duke CE, USA (Project Petronas) Duke CE, USA (Project Internal) Duke CE, USA (Project ERAMET) Duke CE, USA (Project Petronas) Duke CE, USA (Project ERAMET) Malaysia Malaysia USA UK France France Malaysia Malaysia France France It is also on record that ( vide the statement recorded) that “Location of the ultimate service receiver” reflects the location from where the orders/ contract were received by Duke CE USA from the clients. “Place of performance by Duke CE Resource” reflects the place from where the client of M/s Duke CE USA has been served. 4. Now the facts mentioned above are to be interpreted in terms of service tax liability as per provisions contained in the Finance Act, 1994 as amended from time to time. 4.1 CLASSIFICATION OF THE TAXABLE SERVICES 4.1.1 Vide the said audit report dated 10.03.2010, the audit party was under belief that the impugned services fall under the category of Commercial Coaching and Training Services. However, on detailed scrutiny of the scope of the services provided by the said service provider, it is observed that in service tax matters service provider and service receiver relationship is of prime importance. In the subject case the service provider is M/s Duke Corporate education India Pvt. Ltd. whereas the service receiver is M/s Duke CE, USA. The invoices for the subject services are raised to M/s Duke CE, USA and the payment for the same is also received from M/s Duke, CE, USA. The subject services would have been classifiable under the category of Commercial Coaching & Training services in case the said services were provided directly to M/s Duke CE, USA i.e., on a principal to principal basis. However, in this case the services have been provided to various clients who were in-fact clients of M/s Duke CE, USA hence the said services are provided on behalf of M/s Duke CE, USA. 4.1.2 As per Section 65(105)(zzb) of the Finance Act, 1994 as applicable from time to time, the term “taxable service” means services provided or to be provided “to a client, by any person in relation to business auxiliary service.” 4.1.3 As per section 65(19) of the Finance Act, 1994, (as amended from time to time) ‘(19) “business auxiliary service” means any service in relation to, — (i) promotion or marketing or sale of goods produced or provided by or belonging to the client; or (ii) promotion or marketing of service provided by the client; or (iii) any customer care service provided on behalf of the client; or 8 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (iv) procurement of goods or services, which are inputs for the client; or Explanation.— For the removal of doubts, it is hereby declared that for the purposes of this sub-clause, “inputs” means all goods or services intended for use by the client; ‘; (v) production or processing of goods for, or on behalf of, the client; or (vi) provision of service on behalf of the client; or (vii) a service incidental or auxiliary to any activity specified in sub-clauses (i) to (vi), such as billing, issue or collection or recovery of cheques, payments, maintenance of accounts and remittance, inventory management, evaluation or development of prospective customer or vendor, public relation services, management or supervision, and includes services as a commission agent, but does not include any information technology service and any activity that amounts to “manufacture” within the meaning of clause (f) of section 2 of the Central Excise Act, 1944 (1 of 1944). Explanation. — For the removal of doubts, it is hereby declared that for the purposes of this clause, — (a) ”commission agent” means any person who acts on behalf of another person and causes sale or purchase of goods, or provision or receipt of services, for a consideration, and includes any person who, while acting on behalf of another person — (i) deals with goods or services or documents of title to such goods or services; or (ii) collects payment of sale price of such goods or services; or (iii) guarantees for collection or payment for such goods or services; or (iv) undertakes any activities relating to such sale or purchase of such goods or services; (b) “information technology service” means any service in relation to designing, developing or maintaining of computer software, or computerised data processing or system networking, or any other service primarily in relation to operation of computer systems; 4.1.4 Interpretation of the above definitions leads to inference that in case any person provides services on behalf of its client then such services would amount to be a taxable service under section 65(105)(zzb) of the Finance Act, 1994 as amended from time to time. 4.1.5 In the present case, from the “Scope of the Impugned Activities/Services” discussed in para 3 supra, it is explicit that impugned services are provision of services by the service provider (i.e., Duke, India) of behalf of its client (i.e., Duke USA), hence squarely classifiable under the category of Business Auxiliary Services and the service provider (i.e., Duke, India) has received consideration for the same from M/s Duke, USA. 4.2 CHARGE OF SERVICE TAX 4.2.1 According to section 66 of the Finance Act, 1994 as amended from time to time service tax at the rate of twelve percent was required to be levied on the value of the taxable services referred to in sub-clause (zzb) of clause (105) of section 65 and such amount was to be collected in such manner as may be prescribed. 9 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 4.2.2 The effective rate was reduced to ten percent vide Notification No. 8/2009-S.T., dated 24-2-2009. 4.2.3 Thus, there was charge of service tax at the rate of twelve percent (for the period from 2007-08 to 2008-09) & ten percent (for the period from 2009-10 to 201112) on the taxable service of Business Auxiliary Services. The same was to be collected along with applicable Education and Higher Education Cess. 4.3 CRITERIA FOR EXPORT OF SERVICES 4.3.1 Vide Rule 4 of Export of Service Rules, 2005 (as amended from time to time) it is provided that, “Any service, which is taxable under clause (105) of section 65 of the Act, may be exported without payment of service tax.” 4.3.2 As per Rule 3 of the Export of Service Rules, 2005, the taxable services are classified in three categories as far as criterion for a taxable service to be called as export of service is concerned. The same is reproduced as below:- 3. Export of taxable service. – (1) Export of taxable services shall, in relation to taxable services, (i) specified in sub-clauses (d), (p), (q), (v), (zzq), (zzza), (zzzb), (zzzc), (zzzh), (zzzr), (zzzy), (zzzz) and (zzzza) of clause (105) of section 65 of the Act, be provision of such services as are provided in relation to an immovable property situated outside India; (ii) specified in sub-clauses (a), (f), (h), (i), (j), (l), (m), (n), (o), (s), (t), (u), (w), (x), (y), (z), (zb), (zc), (zi), (zj), (zn), (zo), (zq), (zr), (zt), (zu), (zv), (zw), (zza), (zzc), (zzd), (zzf), (zzg), (zzh), (zzi), (zzl), (zzm), (zzn), (zzo), (zzp), (zzs), (zzt), (zzv), (zzw), (zzx), (zzy), (zzzd), (zzze), (zzzf) and (zzzp) of clause (105) of section 65 of the Act, be provision of such services as are performed outside India: Provided that where such taxable service is partly performed outside India, it shall be treated as performed outside India; (iii) specified in clause (105) of section 65 of the Act, but excluding, – (a) sub-clauses (zzzo) and (zzzv); (b) those specified in clause (i) of this rule except when the provision of taxable services specified in sub-clauses (d), (zzzc) and (zzzr) does not relate to immovable property; and (c) those specified in clause (ii) of this rule, when provided in relation to business or commerce, be provision of such services to a recipient located outside India and when provided otherwise, be provision of such services to a recipient located outside India at the time of provision of such service: Provided that where such recipient has commercial establishment or any office relating thereto, in India, such taxable services provided shall be treated as export of service only when order for provision of such service is made from any of his commercial establishment or office located outside India. 4.3.3 From the provisions explained in para 4.3.2, it is explicit that “ Commercial Training or Coaching services” falls under category prescribed in Rule 3(1)(iii) of the Export of Service Rules, 2005 and the same would be considered as Export of Service when (a) are provided in relation to business or commerce, be provision of such services to a recipient located outside India and 10 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (b) order for provision of such service is made from commercial establishment or office located outside India (in case the recipient has commercial establishment or any office relating thereto, in India) and (c) Conditions as per Rule 3(2) are satisfied. 4.3.4 As per Rule 3(2) of the Export of Service Rules, 2005, the conditions for a taxable service to qualify as export of service are provided. The same is reproduced as below:- ‘(2) The provision of any taxable service specified in sub-rule (1) shall be treated as export of service when the following conditions are satisfied, namely:(a) such service is provided from India and used outside India; and (b) payment for such service is received by the service provider in convertible foreign exchange. 4.3.5 Thus, the activity of the said service provider or the services provided by the said service provider would qualify as export of service if it is proven that the said services were used outside India and the payment of same is received in convertible foreign exchange. 4.3.6 The said service provider has submitted the sheets wherein the details of ultimate location of the service receivers was reflected (Table-3 supra), however on being asked during the record of the statement, regarding the evidences to prove the same the said service provider submitted that “sometimes the services are provided virtually by way of teleconferencing, video conferencing & in person (as required). At the present juncture, I submit that we may be in possession of bills of travelling, hotel stay etc. in case of travel of a person to provide such services. However, in other cases it would be difficult to produce any evidences on account of service being in-tangible in nature.” 4.3.7 Moreover, on perusal of the remittance certificates submitted by the said service provider it was observed that the amount was reflected in INR only not in foreign exchange. On being asked during the record of the statement, regarding the same the said service provider submitted that “The said amount was received in convertible foreign exchange in support of the same I hereby again produce the copy of the FIRC’s against the same. Further, I want to submit that in case of Rs.1,29,07,247- received by us on 13.12.2011, the payment was made by M/s DUKE CE USA through a bank account in USA. However, due to some unavoidable reasons, the said transaction was routed through a Intermediatery Bank i.e., State Bank of India. The said amount was then transferred to our account maintained in UTI / Axis Bank by State Bank of India. However, further two remittances amounting to INR 9,71,338.17 & 12,56,876.70 were received directly in our bank account maintained in HSBC Bank.” 4.3.8 In view of the above discussions it is observed that the said service provider failed to prove the fact that the impugned services were used outside India and payment for the same was received in convertible foreign exchange and hence could not be given the benefit of export of service. 4.4 VALUATION OF THE TAXABLE SERVICES 4.4.1 According to section 67 of the Finance Act, 1994 as amended from time to time where service tax is chargeable on any taxable service with reference to its value, then such value shall be the gross amount charged by the service provider for such service provided or to be provided by him. 11 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 The gross amount charged for the taxable service shall include any amount received towards the taxable service before, during or after provision of such service. Gross amount charged includes payment by cheque, credit card, deduction from account and any form of payment by issue of credit notes or debit notes and book adjustment, and any amount credited or debited, as the case may be, to any account, whether called “Suspense account” or by any other name, in the books of account of a person liable to pay service tax, where the transaction of taxable service is with any associated enterprise. 4.4.2 Thus, the value to be considered for calculation of service tax was the gross amount charged for providing the taxable services. 4.4.3 The said service provider was not paying the service tax on the gross amount charged for the taxable services rendered. In other words they were paying service tax on part of the gross amount charged / received for the taxable services. As per observation raised by the audit officers and the details submitted during the record of the statement, it appears that the said service provider has not paid the service tax on the following: S. No. F.Y. 1 2 3 4 5 2007-08 2008-09 2009-10 2010-11 2011-12 Amount Charged / Received for Taxable Services (including Service Tax ) 768339 7002035 735300 2585471 4044318 15135463 Rate of Service Tax 12.36% 12.36% 10.30% 10.30% 10.30% Table-2 Amount Charged / Received for Taxable Services (excluding Service Tax ) 683819 6231786 666637 2344035 3666653 13592930 Basic Service Tax Payable Education Cess Payable Higher Education Cess Payable Total Service Tax payable 82058 747814 66664 234404 366665 1497605 1641 14956 1333 4688 7333 29952 821 7478 667 2344 3667 14976 84520 770249 68664 241436 377665 1542533 4.4.4 Thus, the said service provider undervalued the taxable services to the tune of Rs.1,35,92,930/- rendered by him and accordingly not discharged the service tax liability amounting to Rs.15,42,533/- on the same. 4.5 PAYMENT OF SERVICE TAX 4.5.1 According to section 68(1) of the Finance Act, 1994 as amended from time to time “every person providing taxable service to any person shall pay service tax at the rate specified in section 66 in such manner and within such period as may be prescribed.” 4.5.2 The said service provider was required to pay the service tax amounting to Rs.15,42,533/- under section 68(1) of the Finance Act, 1994 read with Rule 6 of the Finance Act, 1994 for the taxable services rendered but the said service provider failed to do so. 4.6 FURNISHING OF RETURNS 4.6.1 As per Section 70 of the Finance Act, 1994 as amended from time to time every person liable to pay the service tax shall himself assess the tax due on the services provided / received by him and shall furnish a return in such form and in such manner and at such frequency as may be prescribed. 12 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 4.6.2 The said service provider did not disclose correct information about the taxable services provided to a service receiver located outside India. 4.6.3 Thus, the said service provider failed to self-assess the taxable value and service tax liability as prescribed under Section 70 of the Finance Act, 1994. 5. In view of the Para 4 above, it can be deduced that:- (a) The said service provider under-valued the amount of Rs.1,35,92,930/- received towards the taxable services provided by way of mis-declaring the same under the Export of Services, thereby contravening the provisions of Section 67 of the Finance Act, 1994. (b) The said service provider did not pay the applicable service tax to the tune of Rs.15,42,533/- under section 68(1) of the Finance Act, 1994 read with Rule 6 of the Finance Act, 1994 for the taxable services rendered thereby contravening the provisions of Section 68(1) of the Finance Act, 1994. Also, the said service tax is liable to be recovered from the said service provider. (c) The said service provider failed to self-assess the service tax liability due upon it thereby contravening the provisions of Section 70 of the Finance Act, 1994 read with Rule 7 of the Service Tax Rules, 1994. 6. PROVISIONS OF RECOVERY OF SERVICE TAX AND PENAL PROVISONS THEREOF 6.1 According to Section 73(1) of the Finance Act, 1994(as amended from time to time, where any service tax has not been levied or paid or has been short-levied or short-paid or erroneously refunded by reason of — (a) fraud; or (b) collusion; or (c) wilful mis-statement; or (d) suppression of facts; or (e) contravention of any of the provisions of this Chapter or of the rules made thereunder with intent to evade payment of service tax, Central Excise Officer may, within Five year from the relevant date, serve notice on the person chargeable with the service tax which has not been levied or paid or which has been short-levied or short-paid or the person to whom such tax refund has erroneously been made, requiring him to show cause why he should not pay the amount specified in the notice. 6.2 According to Section 75 of the Finance Act, 1994(as amended from time to time), every person, liable to pay the tax in accordance with the provisions of section 68 or rules made thereunder, who fails to credit the tax or any part thereof to the account of the Central Government within the period prescribed, shall pay simple interest at such rate as is for the time being fixed by the Central Government, by notification in the Official Gazette for the period by which such crediting of the tax or any part thereof is delayed. 6.3 According to Section 76 of the Finance Act, 1994 as amended from time to time, any person, liable to pay service tax in accordance with the provisions of Finance Act, 1994 fails to pay such tax and the interest on that tax amount, shall be liable to pay, a penalty which shall not be less than two/one hundred rupees for every day during which such failure continues or at the rate of two/one per cent of such tax, per month, whichever is higher, starting with the first day after the due date till the date of actual payment of the outstanding amount of service tax. 6.4 According to Section 77(2) of the Finance Act, 1994 as amended from time to time, any person, who contravenes any of the provisions of this Chapter or any rules 13 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 made thereunder for which no penalty is separately provided in this Chapter shall be liable to a penalty which may extend to Ten Thousand Rupees. 6.5 According to Section 78 of the Finance Act, 1994 as amended from time to time, where any service tax has not been levied or paid or has been short-levied or short-paid or erroneously refunded, by reason of — (a) fraud; or (b) collusion; or (c) wilful mis-statement; or (d) suppression of facts; or (e) contravention of any of the provisions of this Chapter or of the rules made thereunder with intent to evade payment of service tax, the person, liable to pay such service tax or erroneous refund, shall also be liable to pay a penalty, in addition to such service tax and interest thereon, if any, payable by him, which shall not be less than, but which shall not exceed twice, the amount of service tax so not levied or paid or short-levied or short-paid or erroneously refunded. 7. In view of the provisions detailed in the para-6 supra, it appeared that 7.1 Since the said service provider short paid the service tax to the tune of Rs.15,42,533/- due upon him, hence the said amount was liable to be recovered under the provisions of section 73(1) of the Finance Act, 1994 as amended from time to time.The invocation of extended period for recovery of service tax was justified in the present case as the said service provider mis-declared the information about the said services (on which service tax is demanded) in the statutory ST-3 returns with intent to evade the payment of service tax. It is worth mentioning that had the accounts of the said service provider not been audited by the service tax department such evasion of service tax would have gone unnoticed.Thus, it appeared that, there was deliberate withholding of essential information from the department by misstatement about said services provided and value realized. It appears that all these material information have been concealed from the department deliberately, consciously and purposefully to evade payment of service tax. Therefore, in this case all essential ingredients exist to invoke the extended period in terms of Section 73(1) of Finance Act, 1994 to demand the service tax short paid. 7.2 Interest on the said amount as per applicable rate is also liable to be paid under section 75 of the Finance Act, 1994 as amended from time to time. 7.3 As the said service provider has not paid the due service tax, it has made itself liable for penalty under section 76 of the Finance Act, 1994 as amended from time to time. 7.4 Also, as the the said service provider did not disclosed proper & correct information in the statutory ST-3 returns as prescribed under section 70 of the Finance Act, 1994 hence, failed to comply with the Statutory provisions of the said act and became liable for penalty under Section 77 of the Finance Act, 1994. 7.5 All the above acts of contravention on part of the said service provider seemed to have been committed willfully with intent to evade payment of service tax rendering them liable for penalty under Section 78 of the Finance Act, 1994. 8. Now therefore, M/s Duke Corporate Education India Private Limited, Ground Floor, Academic Block, IIM, Vastrapur, Ahmedabad-380015 was hereby called up on to Show Cause no.STC/4-48/O&A/12-13 dated 4.06.2013 by the Additional Commissioner of Service Tax, Service Tax, Ahmedabad, having its office at 1 st Floor, Central Excise Bhavan, opp. Polytechnic, Ambawadi, Ahmedabad-380015 as to why:- 14 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 1) the amount of Rs.1,35,92,930/- received should not be treated as taxable value under the category of ‘Commercial Training or Coaching Service’ (consequently denied the benefit of export of service) and applicable service tax amounting to Rs.15,42,533/- (Rupees Fifteen Lakhs Forty Two Thousand Five Hundred Thirty Three only) should not be demanded and recovered from them under the provisions of the Section 73 (1) of the Finance Act, 1994. 2) Interest as applicable rate on the amount of Service Tax liability should not be demanded and recovered from them for the delay in making the payment under Section 75 of the Finance Act, 1994 ; 3) Penalty should not be imposed upon them under Section 76 of the Finance Act 1994, for the failure to make the payment of Service Tax in prescribed time limit ; 4) Penalty should not be imposed upon them under Section 77(2) of the Finance Act, 1994 for the failure to self-assess the correct taxable value and misdeclaration regarding export of services in ST -3 returns. 5) Penalty should not be imposed upon them under Section 78 of the Finance Act, 1994 for suppressing the value of taxable services provided by them before the department with intent to evade payment of service tax. DEFENCE REPLY 9. The assessee vide their letter dated 19.7.2013 has denied the allegations made in the SCN and submitted that : 9.1 The service have not been provided outside India They submitted that they have provided the ultimate location from which the performance of service has taken place for the period between FY 2007-2008 to FY 2011-2012.Moreover Mr. Nikhil Raval in his recorded statement has stated that : “Sometimes the services are provided virtually by way of teleconferencing, video conferencing and in person ( as required). He submitted that they may be in possession of bills of traveling, hotel stay, etc in case of travel of a person to provide such services. However, in other cases it was difficult to produce any evidences on account of service being in tangible in nature.” 10. The Ministry in Order to clarify this issue has issued a Circular No 111/05/2009-ST dated 24.2.2009 which is reproduced below : In terms of rule 3(2) (a) of the Export of Services Rules 2005, a taxable service shall be treated as export of service if ‘ such service is provided from India and used outside India”. Instances have come to notice that certain activities, illustrations of which are given below, are denied the benefit of export of services and the refund of service tax under rule 5 of the Cenvat Credit Rules 2004 ( Notification No 5/2006-CE (NT) dated 14.3.2006 on the ground that these activities do no satisfy the condition ‘used outside India’. (i) Call centres engaged by foreign companies who attend to calls from customers or prospective customers from all around the world including from India,. (ii) Medical transcription where the case history of a patient as dictated by the doctor abroad is typed out in India and forwarded back to him,. (iii) Indian agents who undertake marketing in India of goods of a foreign seller. In this case, the agent undertakes all activities within India and receives commission for his services from 15 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 foreign seller in convertible foreign exchange,. (ill) Foreign financial institution desiring transfer of remittances to India, engaging an Indian organisation to dispatch such remittances to the receiver in India. For this, the foreign financial institution pays commission to the Indian organisation in foreign exchange for the entire activity being undertaken in India. The departmental officers seem to have taken a view in such cases that since the activities pertaining to provision of service are undertaken in India, it cannot be said that the use of the service has been outside India. 2. The matter has been examined Sub-rule (1) of rule 3 of the Export of Services Rules, 2005 categorizes the services into three categories : (i) Category (I) Rule 3(1)(i) .. For services (such as Architect service, General Insurance service, Construction service, Site Preparation service) that have some nexus with immovable property, it is provided that the provision of such service would be 'export' if they are provided in relation to an immovable property situated outside India. (ii) Categorv (II) Rule 3(I)(ii) : For services (such as Rent-a-Cab operator, Market Research Agency, set-vice, Survey and Exploration of Minerals service, Convention service, Security Agency service, Storage and Warehousing service) where the place of performance of service can be established, it is provided that provision of such set-vices would be 'export' if they are performed (or even partly performed) outside India. Categorv (III)IRule 3(1)(iii) : For the remaining services (that would not fall under category I or II), which would generally include knowledge or technique based services, which are not linked to an identifiable immovable property or whose location of performance cannot be readily identifiable (such as, Banking and Other Financial services, Business . Auxiliary services and Telecom services), it has been specified that they would be `export',(a) If they are provided in relation to business or commerce to a recipient located outside India; and (b) If they are provided in relation to activities other than business or commerce to a recipient located outside India at the time when such services are provided. It is an accepted legal principle that the law has to be read harmoniously so as to avoid contradictions within a legislation. Keeping this principle in view, the meaning of the term 'used outside India' has to be understood in the context of the characteristics of a particular category of service as mentioned in sub-rule (1) of rule 3. For example, under Architect service (a Category I service [Rule 3(1)(W), even if an Indian architect prepares a design sitting in India for a property located in U.K. and hands it over to the owner of such property having his business and residence in India, it would have to be presumed that service has been used outside India. Similarly, if an Indian event manager (a Category II service [Rule 3(I)(ii)fl arranges a seminar for an Indian company in U.K. the service has to be treated to have been used outside India because the place of performance is U.K. even though the benefit of such a seminar may flow back to the employees serving the company in India. For the services that fall under Category III [Rule 3(1)(iii)], the relevant factor is the location of the service receiver and not the place of performance. In this context, the phrase 'used outside India' is to be interpreted to mean that the benefit of the service should accrue outside India. Thus, for Category III services [Rule 3(1)(iiiil, it is possib le that export of service may take place even when all the relevant activities take place in India so long as the benefits of these services accrue outside India. In all the illustrations mentioned in the opening paragraph, what is accruing outside India is the benefit in terms of promotion of business of a foreign company. Similar would be the treatment for other Category III [Rule 3(1)(iii)] services as well. 11. As stated in Para 3 of the above circular, in case of services provided by Duke India to Duke CE, USA which can be classified as BAS services falling under third category of export services, the following conditions needs to be satisfied. a. The service should be provided to a recipient located outside India – As per the said Rule 3(1)(iii), location of the service recipient is the criteria to determine export of service, meaning thereby if the location of the service recipient is outside India, provision of service will be considered as export of service. Further, they wished to bring to the notice that the place of performance of service is not a criteria to determine export of 16 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 service unlike in Rule 3(1)(i) or Rule 3(i)(ii) of Export Rules. Hence the noticee which has provided services to Duke CE, USA , located outside India and has fulfilled the criteria of export of services under the category of Business Auxilliary Services. b. Though all the services are provided within India, its benefits should accrue outside India. 11.1 As stated in the above Circular, even though all services are completed in India, in case the benefit is accrued outside India, the same can still be termed as export of services. We would like to submit that in most of the cases we have provided our services to Duke CE, USA outside India by sending our experts outside India. In certain cases the services have been provided through video conferencing activity, but the ultimate benefit has accrued to Duke CE, USA, situated outside India, has the same as enabled them to fulfill their contractual liability with their clients. 12. Because of the confusion that was building on the interpretation of Export of Service Rules, GOI amended Export Rules vide Notification 6/2010-ST dated February 27, 2010 and also issued Circular vide Letter D.O.E. No. 334/1/2010-TRU dated February 26, 2010. Some relevant extracts from the letter are given below: 7. AMENDMENT TO EXPORT OF SERVICE RULES, 2005 7.1 Export of Service Rules, 2005 have been amended as follows: The taxable service, namely 'Mandap Keeper Service' has been shifted from the list under rule 3(1) (it) [i.e. performance related services] to the list under rule 3(1)(i) [immovable property related services] and three taxable services, namely 'Chartered Accountant Services', 'Cost Accountant Services' and 'Company Secretary's Services', have been shifted from the list under rule 3(1) (ii) [i.e. performance related services] to the list under rule 3(1)(iii) [residual category of services]. Notification No. 6/2010-ST, dated 27th February2010 refers. Identical changes have been made under the Taxation of services (Provided from Outside India and Received in India) Rules, 2006 as well (Notification No.16/2010-ST, dated 27th February 2010 refers); "The condition prescribed under rule (2) (a) i.e. 'such service is provided from India and used outside India' has been deleted (Notification No.6/2010-ST, dated 27th February 2010 refers)." 13. At this juncture, we would like to submit that CBEC had issued another Circular No. 141/10/2011 dated May 13, 2011, wherein referring to the clarification provided through Circular 111/05/2009, it was mentioned that to determine as to whether the service is actually used outside India or not, the effective use of services is an important aspect and not the accrual of benefit. Therefore, as per the circular, for considering a service as export out of India it is the place of effective use of such services which has to be looked at rather than the accrual of benefit. 14. Further, Board's circular No. 56/05/2003 St dated 25-04-2003 has specified that whether a service is export or not should be based on the fact whether the service was done by the principle service provider or the secondary service provider: ". Another question raised is about the taxability of secondary services which are used by the primary service provider for the export of services, Since the secondary services ultimately gets consumed/merged with the services that are being exported no service tax would be leviable on such secondary services. However in case where the secondary service gets consumed in part or toto for providing service in India, the service tax would be leviable on the secondary service provider. For this purpose both primary and secondary service providers would maintain the records deemed fit by them to identify the secondary services with services that are being exported”. 15. This has to be decided strictly in accordance with the provisions of Export of Services Rules, 2005. In case of services in respect of immovable property, mentioned in Rule 3(1)(i), the services will be treated as export if the same have been provided in respect of an immovable property located abroad. In case of performance based services mentioned in Rule 3(1)(ii), the service is to be treated as export if it has been performed abroad. In case of other services mentioned in Rule 3(1)(iii) when 17 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 performed in India in relation to business or commerce, the services shall be treated as export if the business is located abroad. Though for period till 28- 2-2007 there was a condition in this regard in Rule 3(2) of Export of Services Rules, 2005 that "the service is delivered outside India and is used outside India - and from 1-3-2007 to 26-2-2010, the condition was that "the service has been used outside India", with effect from 26-2-2010 these conditions have been deleted, as according to Board's Letter No. 334/1/2010-TRU, dated 26-2-2010 this change has been carried out keeping in view of certain difficulties that were faced by the trade while following this rule. This, amendment has to be treated as clarificatory in nature and hence retrospective in nature, as the trade and the Board have always understood the Rule 3(2)(a) to mean that as long as the party aboard is deriving benefit from services in India, it is export of services. This is clear from the Board's Circular No. 111/05/09-S.T., dated 24-2-2009. In any case, throughout the period of dispute, since it is Duke CE, US who had received the services in question, was the beneficiary of the same and had used this service for their business of professional training for the intended beneficiaries of their clients abroad, the services have to be treated as delivered abroad and used abroad. Considering the above, Large Bench of Delhi Tribunal in the case of Paul Merchants Limited Vs. CCEx, Chandigarh (2013-29-STR-257) has held that what constitutes export of service is to be determined strictly with reference to the provisions of Export of Service Rules, 2005. Not doing so and leaving this question to be determined by individual tax payers or tax collectors for each service, based on their deductive ability would result only in total confusion and chaos. Accordingly, money transfer service is being provided by the Western Union from abroad to their clients who approached their offices or the offices of their Agents for remitting money from to friends/relatives in India. The service being provided by the agents and sub agents is delivery of money to the intended beneficiaries of the customers of WU abroad and this service is "business auxiliary service", being provided to Western Union. It is Western Union who is the recipient and consumer of this service provided by their Agents and sub-agents, not the persons, receiving money in India. Hence, these services so provided by the agents and/or sub-agents would be classified as exports of service as per the principles of 'Export of Service Rules, 2005' since the consumer of services provided by the agents and sub-agents of Western Union in India was actually Western Union entity located abroad, who used their services for their money transfer business and not the persons who received money in India. 16. In addition, in the case of Blue Star Limited v. CCE, Bangalore (2008-TIOL-716-CESTATBangalore) where the assessee was engaged in booking orders for its principals situated in US, UK and other foreign countries. The assessee booked orders in India for which it received commission. The role of the assessee, as an agent, was confined to taking orders from domestic buyers and passing the same to foreign suppliers. After the orders were booked, the buyers used to directly get in touch with foreign suppliers, who exported the goods to India and received payments for sale, directly from the buyers. The assessee was considering the services as exports under the taxable head Business Auxiliary Services. The service tax authorities took the view that such services were being provided in India and therefore, cannot be said to have been exported. Considering the facts of the case and the relevant legal provisions, the CESTAT held that booking of orders in India on behalf of the foreign suppliers, which resulted in a sale of goods by the foreign suppliers to customers in India, shall be considered as if the service has been used outside India and accordingly qualify as export in terms of the Export Rules. 17. Further, in the case of ABS India Ltd v. Commissioner of Service Tax, Bangalore (2008TIOL-2102-CESTAT-Bangalore), the assessee was a Company incorporated in India having a subsidiary company in Singapore. The assessee booked orders for the sales of goods manufactured by the subsidiary situated in Singapore. As per the assessee, these services fall under the taxable category of Business Auxiliary Services and qualify as exports. The claim 18. 18 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 of export was rejected by the service tax authorities and the matter eventually reached before the CESTAT. Considering the facts of the case, the CESTAT held that when the recipient of the service is Singapore Company, it cannot be said that service is delivered in India. Due to booking of orders, the Singapore Company gets business; therefore, the service is also utilized abroad, In terms of the Export Rules the service rendered is indeed a service, which has been exported. In such circumstances, the appellant is not required to pay the Service tax. Further, relying on the case of Paul Merchants (supra) produced by the larger bench of the New Delhi CESTAT, the Mumbai CESTAT in the case of M/s. Vodufone Essar Cellular Ltd. v. CCE, Pune-Ill (2013-TIOL-566-CESTAT-MUM) took a similar view. In the Vodafone case, the appellant entered into an agreement with foreign telecom service partner wherein the appellant agreed to provide telecom services to the subscribers of foreign telecom service partners when such subscribers visit India and use appellant's telecom network. The appellant was to receive consideration for such services from foreign telecom service partner only and not from the subscribers. In this case, the department contended that the services were provided by the appellant to the subscribers in India; hence, the benefit of export of service is not available to the appellant. However, the Hon'ble CESTAT held that since the contract for supply of telecom services was between the appellant and foreign telecom service partner, who paid for the services rendered by the appellant, it is the foreign telecom service partner, who is the recipient of services provided by the appellant. Accordingly, the CESTAT allowed the benefit of export of services to 19. the appellant. 20 .In the present facts, since Duke India has provided its services to Duke US which have been used in the provision of services by Duke CE, US outside India, we believe that the services are used outside India by Duke CE, US. Hence, in view of the above referred judicial pronouncements read with the CBEC Circular No. 111/05/2009 dated February 24, 2009, we humbly submit that the services provided by the Noticee to Duke CE, US were used outside India and accordingly qualified as export of service. 21. Notwithstanding the above, assuming that the services provided by Duke India is classifiable as 'Commercial Training or Coaching services' which is classified as performance based service in the Export of Service Rules, 2005. This would mean that when even a part of the service is provided outside India, then the whole service would be considered as export of services for the purpose of levy of service tax. Accordingly, those projects where the place of performance is specified as outside India 22. Sub –rule (1) of rule 3 of Export of services Rules 2005 categortizes the service into three categories. (ii) Category (II) [Rule 3(I)(ii)I : For services (such as Rent-a-Cab operator, Market Research Agency service, Survey and Exploration of Minerals service, Convention service,Security Agency service, Storage and Warehousing service) where the place of performance of service can be established, it is provided that provision of such services would be export if they are performed ( or even partly performed ) outside India. 22.1 On the basis of the above circular, Tribunals in the following cases have held that even if a part / portion of the services have been provided outside India then the service classified under the performance based criteria in the Export of Service Rules, 2005 would be considered as export of service for the purpose of taxability. (1) Manish Agarwal vs. Commissioner of Service Tax, Ahmedabad ( 2012)-27 –STR-155 Tri- 19 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 Ahmd). (2) KSH International (P) Ltd v/s. Commissioner of Central //exci8se, Belapur (2010-215STT-307-Mumbai CESTAT) 23. Further it was submitted that even the FIRC issued by the SHSBC reads as under : "In the case where foreign currency amount has been mentioned as "INR" in the FIRC, it is being confirmed that the bank has received the funds in "INR" to the debit of Vostro account and that such proceeds are received in fully convertible foreign exchange." Thus, it is submitted that it is due to the above banking transaction mechanism, that the bank of the noticee issued the FIRCs indicating equivalent INR amount only. However, as mentioned earlier, the fact that the bank has issued FIRC itself goes to support the fact that the bank received foreign currency. 24. Since the term ‘ convertible foreign exchange ‘ has not defined in the service tax legislation, reference is made to the exchange control regulations in India, as contained in the foreign Exchange Management Act, 1999. As per Section 2 (n) of the FEMA “ foreign exchange” means foreign currency and includes – a. Deposits credits and balances payable in any foreign currency. b. Drafts, travelers cheques, letters of credit or bills of exchange, expressed or drawn in Indian currency but payable in any foreign currency. c. Drafts, travellers cheques, letters of credit or bills of exchange drawn by banks, institutions or persons outside India, but payable in Indian currency. 25. In light of the above, it was submitted that FEMA defines foreign currency which includes deposits, credits and balances payable in any foreign currency, drafts, travelers cheques, letters of credit or bills of exchange, expressed or drawn in Indian currency but payable in any foreign currency and also draft, travelers cheques, letters of credit or bills of exchange drawn by banks, institutions or persons outside India, but payable in Indian currency. 26. In view of the above, they submitted that the demand proposed in the SCN is baseless and against legal provisions and various judicial precedents and liable to set aside.The Noticee submitted that it is a well settled proposition in law that imposition of penalty is the result of quasi-criminal adjudication. It is submitted that penalty can be levied only if it is proved that there is presence of guilty, dishonest and willful intent either to defraud revenue or evade payment of Tax on Noticee part. 27. The decision of Supreme court in union of India vs. Rajasthan Spinning and weaving Mills 2009 (238) ELT 3 (SC) held clearly that element of mensrea is essential for imposition of penalty. 27.1 The decision of the Supreme court in the case of M/s. Hindustan Steel Ltd vs. State of Orissa 91978) ELTJ 159 SC has categorically held that : “ the discretion to impose a penalty must be exercised judicially. A penalty will be ordinarily imposed in cases where the party acts deliberately in defiance of the law, or is guilty of contumacious or dishonest conduct, or acts in conscious disregard of its obligation, but not in cases where there is a technical or venial breach of the provisions of Act or where the breach flows from a bonafide belief that the offender is not liable to act in the manner prescribed by the statute.” 28. Further the noticee relied on the decision of Mundra Port & Speical Economic Zone Ltd v/s. CCE Rajkot [ 2009 (13) STR 178 ( Tri Ahmd)] wherein it was observed that if the intention of the noticee is bonafide penal provisions cannot be invoked. In view of above submission, it is clear that in absence of mensrea no penalty under Section 78 can be levied on Noticee. 20 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 28.1 With respect to simultaneous levy of penalty under Section 76 and 78, Punjab and Haryana High court in the case of CCE vs. first flight courier Ltd (2011 -22-STR622) has held that penalties under section 76 and 78 are not simultaneously imposable. Section 78 provides for higher amount of penalty and is more comprehensive. Penalty under Section 76 is not justified if penalty is already imposed under Section 78. No question of law arises and as such revenue appeal was dismissed. 29. Without prejudice to above, Section 80 of the Finance Act provides that nothwithstanding anything contained in provisions of Section 76 and Section 78, penalty cannot be imposed if assessee proves that there was reasonable cause for the said failure. In the instant case the following are the grounds on which they claim reasonable cause. a. Duke India has provided services to the client’s of Duke CE, USA on behalf of the later; b. Regular audits have been conducted by service tax authorities. 30. Further they have submitted that as per Section 75 of the Finance Act, 1994 as amended, every person who fails to pay service tax or any part thereof to the credit of Central government within the prescribed period shall pay simple interest at the rate fixed by the Central government for the period by which payment of such tax or part of tax thereof is delayed. Therefore as per Section 75 interest is payable only when a person has delayed or has not paid service tax on due dates. 31. In the instant case the Noticee submitted that in view of above various factual and legal submission, the Noticee has rightly classified the service under the category of “ Business Auxiliary service” and accordingly the question of payment of interest does not arise and requested to drop the proceedings in the SCN. 32. Shri Hardik Shah, Consultant for the noticee, appeared for personal hearing on 23.9.2013. He submitted that he filed written brief of his arguments which is taken on record. He reiterated the submissions made in written reply filed by them. Another hearing was held on 11.12.2013, wherein Shri Hardik Shah, Consultant submitted a written brief/synopsis of the PH conducted. They reiterated the submissions made earlier and in their written reply. DISCUSSIONS AND FINDINGS 33. I have carefully gone through the facts on records, the show cause notice under reference and submissions made by the noticee vide their letter dated 19.07.2013 and during the personal hearings. 34. Before proceeding with the case, I would like to narrate the nature of services provided by the noticee. The services provided by the noticee have been synopsized as under, in view of their submissions to the Department vide letters dated 05.10.2012, 28.09.2012 and also the statement of Shri Nikhil Raval, Authorised signatory recorded on 18.10.2012: M/s Duke Corporate Education (India) Pvt. Ltd. or the noticee, is an Indian Counterpart of M/s Duke CE USA which is a globally reputed company in the area of executive training. The noticee focuses on education on what the client's people need to know, do and believe in order to address current or anticipated challenges and attain specific business objectives. The noticee helps its clients implement their strategies through development of their people and differs from a traditional business school or professional services firm in that 21 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 the organization is not solely dependent on the organization's or any single university's faculty. To meet the broad range of client needs, the noticee utilizes quality faculty from numerous business schools, other external professionals and Duke CE experts from across the company. The approach of utilizing the best resources to meet the needs of a client is central to noticee’s business model. This approach requires the exchange of services and support across all parts of Duke CE/noticee in a fair and equitable manner. To achieve this, the noticee has employed the following standard: A. The parties shall upon request make commercially reasonable efforts to provide to one another program support (including faculty). Such faculty shall remain employees or independent contractors of the party providing the faculty. B. The parties shall pay one another for program support as follows: i. To the extent Duke CE provides to the noticee program support (including faculty), the noticee shall pay Duke CE for the costs of such program support at an amount equal to (A) the fee charged to the client for such support, in the case of support provided by Duke CE though its employees, or (B) the actual cost to Duke CE of such support, in the case of support provided by Duke CE through independent contractors. ii. To the extent IIM-A provides to the noticee program support (including faculty), the noticee shall pay IIM-A for the costs of such program support at an amount equal to (A) the fee charged the client for such support, in the case of support provided by IIM-A through its employees and (B) the actual cost to IIM-A of such support, in the case of support provided by IIM -A through independent contractors. Duke CE educates and develops people at every entry level so that they can contribute to business success. Duke CE delivers corporate education in 63 countries around the world. In certain occasions, Duke CE, USA requires to provide certain support services from Duke CE India. In this regard, personnel’s of Duke CE, India executes the said support services. There are three ways in which the noticee gets their clients i.e., they earn revenue from (a) Companies who wish to provide executive training to their employees / key personnel’s contact the noticee for the same. (b) The noticee themselves approach the company’s to have orders from them for training their executives. (c) Sometimes their parent company i.e., M/s Duke USA during the course of providing the services to their clients requires support from M/s Duke Corporate Education (India) Pvt. Ltd. in certain manner. These may include specialized training in context of Indian Subcontinent or the areas of specialization of M/s Duke India. In the first two cases, they enter into written agreement with the clients directly whereby the scope of the services, time of services, due date of delivery, consideration / professional fees to be paid etc. are agreed upon. In case of the third case i.e., cases where support in required by M/s Duke USA from us, they normally agree upon the scope of the services vide our inter-company correspondences only. No written agreement is entered for these support services and the consideration is received from M/s Duke CE, USA in their bank accounts. (Emphasis Supplied) 34.1 On the basis of the above, I find that that the services provided by the noticee can be briefly stated as under: 22 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (i) (ii) The service is in relation to commercial and specialized training. The service of training is provided to the clients by the noticee for a consideration. (iii) The noticee utilizes quality faculty from numerous business schools, other external professionals to meet the needs of their clients. The training focuses on education on what the client's need to know, do and believe in order to address current or anticipated challenges and attain specific business objectives. (iv) (v) (vi) The training imparted by the noticee includes skill, knowledge, lessons and almost every kind of imparting of information on various subjects related to commerce and industry. Any institute or establishment providing commercial training or coaching for imparting skill or knowledge or lessons on any subject or field with or without the issuance of a certificate is commercial training or coaching centre. 35. Further as per Wikipedia, the word “Training” means the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. 35.1 Now, the definition of taxable services namely: Commercial Training or Coaching Service as per Section 65 (105) (zzc) of the Finance Act, 1994 read with Section 65 (26) and 65 (27), is reproduced below: “(26) “commercial training or coaching” means any training or coaching provided by a commercial training or coaching centre; (27) “commercial training or coaching centre” means any institute or establishment providing commercial training or coaching for imparting skill or knowledge or lessons on any subject or field other than the sports, with or without issuance of a certificate and includes coaching or tutorial classes but does not include pre-school coaching and training centre or any institute or establishment which issues any certificate or diploma or degree or any educational qualification recognized by law for the time being in force; “Explanation. — For the removal of doubts, it is hereby declared that the expression “commercial training or coaching centre” occurring in this sub-clause and in clauses (26), (27) and (90a) shall include any centre or institute, by whatever name called, where training or coaching is imparted for consideration, whether or not such centre or institute is registered as a trust or a society or similar other organization under any law for the time being in force and carrying on its activity with or without profit motive and the expression “commercial training or coaching” shall be construed accordingly;” 35.2 In this connection, I refer to Board’s Circular No. 107/1/2009-S.T., dated 28-1-2009, wherein it has been clarified that the word “Commercial” used in the definition is with reference to activity of training or coaching and not to the nature or activity of the institute providing training or coaching. “2. Commercial Nature of Institute The first issue arises from the very name i.e. Commercial ‘training or coaching center’. Many service providers argue that the word commercial appearing in the aforementioned phrase, suggests that to fall under this definition, the establishment or the institute must be commercial (i.e. having profit motive) in nature. It is argued that institutes which are run by charitable trusts or on no-profit basis would not fall within the phrase ‘commercial training or coaching center’ and none of their activities would fall under the taxable service. This argument is 23 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 clearly erroneous. As the phrase ‘commercial training or coaching center’ has been defined in a statute, there is no scope to add or delete words while interpreting the same. The definition commercial training or coaching center has no mention that such institute must have ‘commercial’ (i.e. profit making) intent or motive. Therefore, there is no reason to give a restricted meaning to the phrase. Secondly, service tax, unlike direct taxes, is chargeable on the gross amount received towards the service charges, irrespective of whether the venture is ‘profit making, loss making or charity oriented’ in its motive or its outcome. The word “Commercial” used in the phrase is with reference to the activity of training or coaching and not to the nature or activity of the institute providing the training or coaching. Thus, services provided by all institutes or establishments, which fulfills the requirements of definition, are leviable to service tax.” (Emphasis supplied) 35.3 Further I find that “commercial training or coaching services” shall include any centre or institute, by whatever name called, where training or coaching is imparted for consideration, whether or not such centre or institute is registered as a trust or a society or similar other organisation under any law for the time being in force 35.4 In the case of M/s LANDMARK EDUCATION INDIA Versus COMMISSIONER OF C. EX., THANE-II reported at 2013 (31) S.T.R. 718 (Tri. - Mumbai), in a similar case as that of the noticee, it was held that : 12. As the applicants are organizing training course, seminars, workshops for consideration to improve the skills therefore prima facie, it cannot be said that the applicants are not imparting any Commercial Training or Coaching for imparting skill or knowledge or lessons on any subject. 35.5 In another landmark case of GREAT LAKES INSTITUTE OF MANAGEMENT LTD.Versus COMMR. OF S.T., CHENNAI reported at 2008 (10) S.T.R. 202 (Tri. - Chennai), wherein the assessee had also received consideration from abroad for imparting knowledge or lessons on any subject or field other than sports as defined in clause 26 of Section 65 of the Act was classified by the Hon’ble Tribunal under ‘Commercial training or coaching centre’, which was also upheld by the Apex Court in 2010 (19) S.T.R. 481 (S.C.). 36. I also find that the noticee has also contended that their services fall under the BAS since they provide services to the clients of M/s Duke CE, USA. I find that the definition of BAS during the period w.e.f. 16-6-2005 :“ Business Auxiliary Service’ means any service in relation to,(i) promotion or marketing or sale of goods produced or provided by or belonging to the client; or (ii) promotion or marketing of service provided by the client; or (iii) any customer care service provided on behalf of the client; or (iv) procurement of goods or services, which are inputs for the client; or Explanation. - For the removal of doubts, it is hereby declared that for the purposes of this subclause, “inputs” means all goods or services intended for use by the client; (v) production or processing of goods for, or on behalf of, the client; (vi) provision of service on behalf of the client; or (vii) a service incidental or auxiliary to any activity specified in sub-clauses (i) to (vi), such as billing, issue or collection or recovery of cheques, payments, maintenance of accounts remittance, inventory management, evaluation or development of prospective customer or vendor, public relation services, management or s (viii) upervision, and includes services as a commission agent, but does not include any information technology service and any activity that 24 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 amounts to “manufacture” within the meaning of clause (f) of Section 2 of the Central Excise Act, 1944 (1 of 1944). Explanation. - For the removal of doubts, it is hereby declared that for the purposes of this clause (a) “commission agent” means any person who acts on behalf of another person and causes sale or purchase of goods, or provision or receipt of services, for a consideration, and includes any person who, while acting on behalf of another person (i) deals with goods or services or documents of title to such goods or services; or (ii) collects payment of sale price of such goods or services; or (iii) guarantees for collection or payment for such goods or services; or (iv) undertakes any activities relating to such sale or purchase of such goods or services; (b) ”information technology service” means any service in relation to designing, [or development of computer software] or system networking, or any other service primarily in relation to operation of computer systems;]” 36.1 I find that in the first place the noticee does not have a contract with M/s Duke CE USA. Secondly, the noticee is not providing services to M/s Duke CE USA, but to the clients of M/s Duke USA. There is no contract/agreement, as well, between the noticee and the clients of M/s Duke USA. The payment is also made by M/s Duke CE USA and not by the clients of M/s Duke CE USA and therefore the “provision of service on behalf of the client” i.e between the noticee and the clients of M/s Duke CE USA is absent and therefore, the services does not fall within the purview of BAS. 36.2 In the case of BRIJ MOTORS PVT. LTD.Versus COMMISSIONER OF CENTRAL EXCISE, KANPUR reported at 2012 (25) S.T.R. 489 (Tri. - Del.), the term “provision of service on behalf of the client” under BAS was examined and came to the conclusion as under: “Business Auxiliary Services - Automobile seller-assessee setting up “ready to interact” outlets in their premises for sourcing and referring business to promote market loan from bank to potential customers - For loan taken by customers, assessee getting commission from bank - HELD : Assessee was providing service to banks who were paying for same - Contract was between assessee and Bank, and not between loan seekers and assessee - In that view, it was not a case of “provision of service on behalf of the client” 36.3 Thus, in view of the above discussions, I find that the amounts received by the noticee on the above count is chargeable to service tax under the category of “ Commercial Training or coaching Service” and not under “Business Auxiliary Services” as contended by the noticee. 37. Further, I find that the noticee has contended that throughout the period of dispute, since it is Duke CE, US who had received the services in question, was the beneficiary of the same and had used this service for their business of professional training for the intended beneficiaries of their clients abroad, the services have to be treated as delivered abroad and used abroad and is to be treated as Export of Services under Export of Service Rules, 2005. 37.1 Vide Rule 4 of Export of Service Rules, 2005 (as amended from time to time) it is provided that, “Any service, which is taxable under clause (105) of section 65 of the Act, may be exported without payment of service tax.” 37.2 As per Rule 3 of the Export of Service Rules, 2005, the taxable services are classified in three categories as far as criterion for a taxable service to be called as export of service is concerned. The same is reproduced as below:37.3 Rule 3. Export of taxable service. – (1) Export of taxable services shall, in relation to taxable services‚– 25 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (i) specified in sub-clauses (d), (m), (p), (q), (v), (zzq), (zzza), (zzzb), (zzzc), (zzzh), (zzzr), (zzzy), (zzzz), (zzzza) &(zzzzm) of clause (105) of section 65 of the Act, be provision of such services as are provided in relation to an immovable property situated outside India; (ii) specified in sub-clauses (a), (f), (h), (i), (j), (l), [* * *], (n), (o), [* * *], (w), (x), (y), (z), (zb), (zc), (zi), (zj), (zn), (zo), (zq),(zr), (zt), (zu), (zv),(zw), (zza), (zzc), (zzd), (zzf), (zzg), (zzh), (zzi), (zzl), (zzm), (zzn), (zzo), (zzp), (zzs), (zzt), (zzv),(zzw), (zzx), (zzy), (zzzd), (zzze), (zzzf), (zzzp), (zzzzg), (zzzzh), (zzzzi), (zzzzk) and (zzzzl) of clause (105) ofsection 65 of the Act, be provision of such services as are performed outside India: Provided that where such taxable service is partly performed outside India, it shall be treated as performed Outside India; Provided further that where the taxable services referred to in sub-clauses (zzg), (zzh) and (zzi) of clause (105) of section 65 of the Act, are provided in relation to any goods or material or any immovable property, as the case may be, situated outside India at the time of provision of service, through internet or an electronic network including a computer network or any other means, then such taxable service, whether or not performed outside India, shall be treated as the taxable service performed outside India; specified in clause (105) of section 65 of the Act, but excluding (a) sub-clauses (zzzo) and (zzzv); (b) those specified in clause (i) of this rule except when the provision of taxable services specified in sub-clauses (d), (zzzc), (zzzr) and (zzzzm) does not relate to immovable property; and (c) those specified in clause (ii) of this rule, when provided in relation to business or commerce, be provision of such services to a recipient located outside India and when provided otherwise, be provision of such services to a recipient located outside India at the time of provision of such service: Provided that where such recipient has commercial establishment or any office relating thereto, in India, such taxable services provided shall be treated as export of service only when order for provision of such service is made from any of his commercial establishment or office located outside India: Provided further that where the taxable service referred to in sub-clause (zzzzj) of clause (105) of section 65 of the Act is provided to a recipient located outside India, then such taxable service shall be treated as export of taxable service subject to the condition that the tangible goods supplied for use are located outside India during the period of use of such tangible goods by such recipient. (2) The provision of any taxable service specified in sub-rule (1) shall be treated as export of service when the following conditions are satisfied, namely:(a) such service is provided from India and used outside India and * (b) payment for such service is received by the service provider in convertible foreign exchange. Explanation.- For the purposes of this rule “India” includes the installation structures and vessels located in the continental shelf of India and the exclusive economic zone of India, for the purposes of prospecting or extraction or production of mineral oil and natural gas and supply thereof. {*Omitted w.e.f. 27.02.2010} 37.4 From the provisions above, there is no doubt that “Commercial Training or Coaching Services ” falls under category prescribed in Rule 3(1)(iii) of the Export of Service Rules, 2005 and the same would be considered as Export of Service when the services (a) are provided in relation to business or commerce, be provision of such services to a recipient located outside India and 26 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (b) order for provision of such service is made from commercial establishment or office located outside India (in case the recipient has commercial establishment or any office relating thereto, in India) and (c) Conditions as per Rule 3(2) are satisfied. 37.5 As per Rule 3(2) of the Export of Service Rules, 2005, the conditions for a taxable service to qualify as export of service are provided. The same is reproduced as below:- ‘(2) The provision of any taxable service specified in sub-rule (1) shall be treated as export of service when the following conditions are satisfied, namely:(a) such service is provided from India and used outside India; and (b) payment for such service is received by the service provider in convertible foreign exchange. 37.6 Thus, the activity of the said service provider or the services provided by the said service provider would qualify as export of service if it is proven that the said services were used outside India and the payment of same is received in convertible foreign exchange. I find that the period of dispute is from 2007-08 to 2011-12, therefore till 27.02.2010, the noticee has to prove that the “ such services is provided from India and used outside India” and thus their contention that the place of performance of service is not a criteria to determine export of service is not tenable. 37.7 The said service provider has submitted the sheets wherein the details of ultimate location of the service receivers was reflected (Table-3 supra), however on being asked during the record of the statement, regarding the evidences to prove the same the said service provider submitted that “sometimes the services are provided virtually by way of teleconferencing, video conferencing & in person (as required). At the present juncture, I submit that we may be in possession of bills of travelling, hotel stay etc. in case of travel of a person to provide such services. However, in other cases it would be difficult to produce any evidences on account of service being in-tangible in nature.” 37.8 Moreover, on perusal of the remittance certificates submitted by the said service provider it was observed that the amount was reflected in INR only not in foreign exchange.On being asked during the record of the statement, regarding the same the said service provider submitted that “The said amount was received in convertible foreign exchange in support of the same I hereby again produce the copy of the FIRC’s against the same. Further, I want to submit that in case of Rs.1,29,07,247- received by us on 13.12.2011, the payment was made by M/s DUKE CE USA through a bank account in USA. However, due to some unavoidable reasons, the said transaction was routed through a Intermediatery Bank i.e., State Bank of India. The said amount was then transferred to our account maintained in UTI / Axis Bank by State Bank of India. However, further two remittances amounting to INR 9,71,338.17 & 12,56,876.70 were received directly in our bank account maintained in HSBC Bank.” 37.9 Further, the noticee contended that as stated in Circular no. 111/05/2009-ST dated 24.02.2009, even though all services are completed in India, in case the benefit is accrued outside India, the same can still be termed as export of services and that they would like to submit that in most of the cases they have provided their services to Duke CE, USA outside India by sending their experts outside India. In certain cases the services have been provided through video conferencing activity, but the ultimate benefit has accrued to Duke CE, USA, situated outside India, has the same as 27 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 enabled them to fulfill their contractual liability with their clients. 38. For ease of understanding I reproduce the Circular No. 111/5/2009-S.T., dated 24-2-2009 Subject : Applicability of the provisions of the Export of Services Rules, 2005 in certain situations. In terms of rule 3(2)(a) of the Export of Services Rules 2005, a taxable service shall be treated as export of service if “such service is provided from India and used outside India”. Instances have come to notice that certain activities, illustrations of which are given below, are denied the benefit of export of services and the refund of service tax under rule 5 of the Cenvat Credit Rules, 2004 [Notification No. 5/2006-C.E. (N.T.), dated 14-3-2006] on the ground that these activities do not satisfy the condition ‘used outside India’, (i) Call centres engaged by foreign companies who attend to calls from customers or prospective customers from all around the world including from India; (ii) Medical transcription where the case history of a patient as dictated by the doctor abroad is typed out in India and forwarded back to him; (iii) Indian agents who undertake marketing in India of goods of a foreign seller. In this case, the agent undertakes all activities within India and receives commission for his services from foreign seller in convertible foreign exchange; (iv) Foreign financial institution desiring transfer of remittances to India, engaging an Indian organisation to dispatch such remittances to the receiver in India. For this, the foreign financial institution pays commission to the Indian organisation in foreign exchange for the entire activity being undertaken in India. The departmental officers seem to have taken a view in such cases that since the activities pertaining to provision of service are undertaken in India, it cannot be said that the use of the service has been outside India. 2. The matter has been examined. Sub-rule (1) of rule 3 of the Export of Services Rule, 2005 categorizes the services into three categories : (i) Category I [Rule 3(1)(i)] : For services (such as Architect service, General Insurance service, Construction service, Site Preparation service) that have some nexus with immovable property, it is provided that the provision of such service would be ‘export’ if they are provided in relation to an immovable property situated outside India. (ii) Category II [Rule 3(1)(ii)] : For services (such as Rent-a-Cab operator, Market Research Agency service, Survey and Exploration of Minerals service, Convention service, Security Agency service, Storage and Warehousing service) where the place of performance of service can be established, it is provided that provision of such services would be ‘export’ if they are performed (or even partly performed) outside India. (iii) Category III [Rule 3(1)(iii)] : For the remaining services (that would not fall under category I or II), which would generally include knowledge or technique based services, which are not linked to an identifiable immovable property or whose location of performance cannot be readily identifiable (such as, Banking and Other Financial services, Business Auxiliary services and Telecom services), it has been specified that they would be ‘export’, - 28 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 (a) If they are provided in relation to business or commerce to a recipient located outside India; and (b) If they are provided in relation to activities other than business or commerce to a recipient located outside India at the time when such services are provided. 3. It is an accepted legal principle that the law has to be read harmoniously so as to avoid contradictions within a legislation. Keeping this principle in view, the meaning of the term ‘used outside India’ has to be understood in the context of the characteristics of a particular category of service as mentioned in sub-rule (1) of rule 3. For example, under Architect service (a Category I service [Rule 3(1)(i)]), even if an Indian architect prepares a design sitting in India for a property located in U.K. and hands it over to the owner of such property having his business and residence in India, it would have to be presumed that service has been used outside India. Similarly, if an Indian event manager (a Category II service [Rule 3(1)(ii)]) arranges a seminar for an Indian company in U.K. the service has to be treated to have been used outside India because the place of performance is U.K. even though the benefit of such a seminar may flow back to the employees serving the company in India. For the services that fall under Category III [Rule 3(1)(iii)], the relevant factor is the location of the service receiver and not the place of performance. In this context, the phrase ‘used outside India’ is to be interpreted to mean that the benefit of the service should accrue outside India. Thus, for Category III services [Rule 3(1)(iii)], it is possible that export of service may take place even when all the relevant activities take place in India so long as the benefits of these services accrue outside India. In all the illustrations mentioned in the opening paragraph, what is accruing outside India is the benefit in terms of promotion of business of a foreign company. Similar would be the treatment for other Category III [Rule 3(1)(iii)] services as well. 4. All pending cases may be disposed of accordingly. In case any difficulty is faced in implementing these instructions, the same may be brought to the notice of the undersigned. These instructions should be given wide publicity among trade and field officers.” 39. The noticee is contending that the ultimate benefit has accrued to Duke CE, USA. However, it is clear that the noticee and not M/s Duke CE, USA has received monetary consideration for the services provided by them. The noticee themselves have stated that in most of the cases they have provided their services to Duke CE, USA outside India by sending their experts outside India. In certain cases the services have been provided through video tele-conferencing and video conferencing activity. Further, I find that Shri Nikhil Raval, in his statement dated 18.10.2012 has stated as under: “There are three ways in which the noticee gets their clients i.e., they earn revenue from (d) Companies who wish to provide executive training to their employees / key personnel’s contact the noticee for the same. (e) The noticee themselves approach the company’s to have orders from them for training their executives. (f) Sometimes their parent company i.e., M/s Duke USA during the course of providing the services to their clients requires support from M/s Duke Corporate Education (India) Pvt. Ltd. in certain manner. These may include specialized training in context of Indian Subcontinent or the areas of specialization of M/s Duke India.” 39.1 Thus, I find that in some cases, that M/s Duke CE USA requires their support for which they are compensated by M/s Duke CE USA. However, the noticee is contending that the ultimate benefit has accrued to Duke CE, USA, situated outside India, as the same has enabled them to fulfill their contractual liability with their clients. In this context, I find that the Board has issued a clarificatory Circular No. 141/10/2011-TRU, dated 13-5-2011, wherein at Para 3 & 29 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 5, it has been clarified that: “ 3. It may be noted that the words “accrual of benefit” are not restricted to mere impact on the bottom-line of the person who pays for the service. If that were the intention it would render the requirement of services being used outside India during the period prior to 28-2-2010 infructuous. These words should be given a harmonious interpretation keeping in view that during the period upto 27-2-2010 the explicit condition was provided in the rule that the service should be used outside India. In other words these words may be interpreted in the context where the effective use and enjoyment of the service has been obtained. The effective use and enjoyment of the service will of course depend on the nature of the service. For example effective use of advertising services shall be the place where the advertising material is disseminated to the audience though actually the benefit may finally accrue to the buyer who is located at another place. 4. This, however should not apply to services which are merely performed from India and where the accrual of benefit and their use outside India are not in conflict with each other. The relation between the parties may also be relevant in certain circumstances, for example in case of passive holding/ subsidiary companies or associated enterprises. In order to establish that the services have not been used outside India the facts available should inter alia, clearly indicate that only the payment has been received from abroad and the service has been used in India. It has already been clarified that in case of call centers and similar businesses which serve the customers located outside India for their clients who are also located outside India, the service is used outside India. 5. Besides above, to attain the status of export, a number of conditions need to be satisfied which are specified in Rule 3(1) and Rule 3(2) of Export of Services Rules, 2005. The Circular No. 111/05/2009-S.T. explained the expression “used outside India” only and the other conjunct conditions, as applicable from time to time, also need to be independently satisfied for availing the benefit of an export.” 39.2 I find that that the services provided by the noticee i.e “ Commercial training or Coaching Services” falls under Category II as defined in the Circular dated 24.02.2009 and not under category III as contended by the noticee since it is not a service under BAS. In the instant case, the noticee sends experts outside India and in certain cases there is teleconferencing, as mentioned in their reply dated 19.07.2013. Thus, the service has to be treated to have been used outside India because the place of performance is abroad, however, the benefit of such a seminar, flows back to the employees serving the company in India in terms of monetary benefits/profits. Whatever money is received even if one calls it a profit or surplus, the surplus is flowed back into the noticee to attain its objectives. In view of the above, “ the accrual of benefits” is with the noticee and not M/s Duke USA. Thus, the issue regarding remittance to the noticee in foreign exchange is infructuous, as I have come to a conclusion that the noticee has not exported their services. Accordingly, the judgments cited by the noticee at Paras 25 to 28 of their defence reply, are therefore not applicable to the present case. 39.3 Thus I hold that the services performed by the noticee are not a ‘export of service’ under Business Auxiliary Services and I consider Rs. 1,35,93,930/- as a taxable value under “Commercial training or Coaching Service” and the service tax amounting to Rs. 15,42,533/- is recoverable under Section 73 of the Act on this count. 30 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 40. As discussed above, the demand has been held to be sustainable on merits. Thus I find that it was the duty of the noticee to declare such activities, and receipt towards the same in their ST-3 returns filed by them from time to time. With regard to the issue that extended period of limitation & suppression of facts, I note that the noticee are a reputed organization and are well aware of the Rules & Regulations as laid down under Service Tax Rules, 1994. They had deliberately under-valued the amount of Rs.1,35,92,930/- received towards the taxable services provided, by way of mis-declaring the same under the ‘Export of Services’, thereby contravening the provisions of Section 67 of the Finance Act, 1994 and which was noticed only when the details were sought by the audit team. I find that they were well aware of the facts regarding such transactions and the incomes garnered thereof had not been disclosed before the department and therefore the contention of the noticee that they have not suppressed the facts is not acceptable in this case. Thus, the suppression with an intent to evade payment, on part of the assessee, is proved beyond doubt and proviso to Section 73(1) of the Finance Act, 1994 has rightly been applied in the instant case and therefore, by their such act of omission and commission, the assessee have rendered themselves liable for penalty. 40.1 Hon’ble High Court of Gujarat in the case of CCE, Surat – I Vs Neminath Fabrics Pvt. Ltd., reported at 2010 (256) ELT 369 (Guj), while deciding the similar issue in Central Excise, has held that proviso can not be read to mean that because there is knowledge, suppression which stands established disappears – concept of knowledge, by no stretch of imagination, can be read into provisions – suppression not obliterated, merely because department acquired knowledge of irregularities. The relevant para is reproduced below ; “20. Thus, what has been prescribed under the statute is that upon the reasons stipulated under the proviso being satisfied, the period of limitation for service of show cause notice under sub-section (1) of Section 11A, stands extended to five years from the relevant date. The period cannot by reason of any decision of a Court or even by subordinate legislation be either curtailed or enhanced. In the present case as well as in the decisions on which reliance has been placed by the learned advocate for the respondent, the Tribunal has introduced a novel concept of date of knowledge and has imported into the proviso a new period of limitation of six months from the date of knowledge. The reasoning appears to be that once knowledge has been acquired by the department there is no suppression and as such the ordinary statutory period of limitation prescribed under sub-section (1) of Section 11A would be applicable. However such reasoning appears to be fallacious inasmuch as once the suppression is admitted, merely because the department acquires knowledge of the irregularities the suppression would not be obliterated.” 40.2 In view of the above, I find that extended period for recovery of service tax on category of “Commercial training or Coaching Services” on rendering of taxable services, under the proviso to section 73(1) of the Finance Act, 1994 was rightly invoked and the SCN is sustainable on limitation. Therefore, the service tax amount of Rs. 15,42,533/- is recoverable from the noticee along with Interest as provided in proviso to Section 73(1) of the Finance Act, 1994 read with Section 75 of the Act ibid. 41. Since the noticee had not discharged service tax liability on the amount of taxable value on the services mentioned in the foregoing paras and as demanded under the show cause notice and therefore, they have contravened the provisions of Section 67 and 68 of the Finance Act, 1994 and thereby rendered themselves liable to penal action under Sections 76 & 78 of Finance Act 1994. 42. As regards the issue of imposition of penalty under Section 76 of the Finance Act, 1994, I observe that penalty under Section 76 and 78 of the Finance Act, 1994 are mutually exclusive 31 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 w.e.f. 10.05.2008 and once penalty under Section 78 is imposed, no penalty under Section 76 can be imposed in terms of the proviso inserted in Section 78 w.e.f 10.5.2008 in this regard. Therefore, no penalty under Section 76 is imposable for the period from 10.5.2008 onwards. In the case before me, the demand of service tax is for the period from 2007-08 to 2011-12, therefore, I hold that penalty under Section 76 of the said Act is imposable on the noticee. I find that as the noticee has not paid service tax within the stipulated time period as prescribed under Section 68 of the Finance Act, 1994 read with Rule 6 of the Service Tax Rules, 1994, I hold them liable to penalty under Section 76 of the Finance Act, 1994. My conclusion is also based on various decisions of Hon’ble High Courts & Tribunals as mentioned below ; CCE & ST Vs First Flight Couriers Ltd reported at 2007(8) STR 225 (Kar.) UOI Vs Aakar Advertising, reported at 2008 (11) STR.5 (Raj.) UOI Vs Shiv Ratan Advertisers reported at 2008 (12) STR 690 (Raj.) Shiv Network Vs CCE, Daman reported at 2009 (14) STR 680 (Tri-Ahmd) CCE, Vapi Vs Ajay Sales Agencies reported at 2009 (13) STR 40 (Tri–Ahmd) Siddhi Motors Vs CCE, Rajkot reported at 2009 (15) STR 422 (Tri-Ahmd) 42.1 I further observe that the Hon’ble CESTAT in the case of M/s Gujarat Industrial Security Force Society Vs CST, Ahmedabad, vide order No. A/1110/WZB/AHD/2010 dated 05.08.2010, has held that no lenient view can be taken under section 76 of the Finance Act, 1994. The relevant paras are reproduced below; “2. After hearing both the sides, I find that in this case, the assessee was registered more than 6 years back and no explanation has been given by them for delayed filing of return and delayed payment of service tax. Under these circumstances, I am not finding fault in stand taken by the lower authority that penalty is imposable under section 76 and once it is held that penalty is imposable under section 76, the amount fixed as per the provision of section 76 is required to be imposed. Under these circumstances, even though the Ld. Advocate submitted that the appellant is a non profit organization, no lenient view can be taken in view of the provisions of law. 3. Accordingly, the appeal is rejected.” 42.2 Hon’ble High Court of Gujarat in the case of CCE & Cus. Vs Port Officer, reported at 2010 (19) STR 641 (Guj) has now settled the issue of penalty under Section 76. The relevant para is reproduced below ; “10. A plain reading of Section 76 of the Act indicates that a person who is liable to pay service tax and who has failed to pay such tax is under an obligation to pay, in addition to the tax so payable and interest on such tax, a penalty for such failure. The quantum of penalty has been specified in the provision by laying down the minimum and the maximum limits with a further cap in so far as the maximum limit is concerned. The provision stipulates that the person, who has failed to pay service tax, shall pay, in addition to the tax and interest, a penalty which shall not be less than one hundred rupees per day but which may extend to two hundred rupees for everyday during which the failure continues, subject to the maximum penalty not exceeding the amount of service tax which was not paid. So far as Section 76 of the Act is concerned, it is not possible to read any further discretion, further than the discretion provided by the legislature when legislature has prescribed the minimum and the maximum limits. The discretion vested in the authority is to levy minimum penalty commencing from one hundred rupees per day on default, which is extendable to two hundred rupees per day, subject to a cap of not exceeding the amount of service tax payable. From this discretion it is not possible to read a further discretion being vested in the authority so as to entitle the authority to levy a penalty 32 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 below the stipulated limit of one hundred rupees per day. The moment one reads such further discretion in the provision it would amount to re-writing the provision which, as per settled canon of interpretation, is not permissible. It is not as if the provision is couched in a manner so as to lead to absurdity if it is read in a plain manner. Nor is it possible to state that the provision does not further the object of the Statute or violates the legislative intent when read as it stands. Hence, Section 76 of the Act as it stands does not give any discretion to the authority to reduce the penalty below the minimum prescribed.” 42.3 The Hon’ble High Court of Gujarat has further confirmed the above view in the case of CCE Vs S J Mehta & Co., reported at 2011 (21) STR 105 (Guj.) and CCE Vs Bhavani Enterprises reported at 2011 (21) STR 107 (Guj.). 43. Now I come to the issue of imposition of penalty under Section 78 of the Finance Act, 1994. Before going to the merits of the case, I refer to the judgment in the case involving Aircel Digilink India Ltd. v/s Commissioner of Central Excise, Jaipur, as reported in 2006 (3) STR 386 (Tri.-Del) and the case involving Bharti Cellular Ltd. v/s Commissioner of Central Excise, Delhi, as reported in 2006 (3) S.T.R. 423 (Tri.-Del). In both the cases, the Hon. Tribunal upheld invocation of extended period after taking note of the fact that appellants had not disclosed certain details and mode of computation in their ST-3 details and that there was nothing on record to suggest that appellants ever approached the office of the service tax authorities to ascertain the details of their liability to pay the service tax. Similarly, in case of Insurance & Provident Fund Department v/s. Commissioner of Central Excise, Jaipur-I, 2006 (2) S.T.R. 369 (Tri.-Del.), Hon. Tribunal held that non-disclosure of full amount of premium collected would attract invocation of extended period. The ratio of the above judgments can be applied to the present case also as the noticee had kept the Department in dark about its activities and had not only suppressed the material facts from the department but has also failed to comply with law and procedures, including payment of service tax. In view of the above, I hold that in the facts and circumstances of the present case, proviso to section 73 (1) of Finance Act, 1994, is rightly invoked for raising the demand for service tax against the noticee. I find that as the noticee had suppressed the facts with intention to evade payment of service tax, penalty under Section 78 of the Finance Act, 1994 is mandatorily imposable as has been held by the Apex court in the case of Dharmendra Textile Mills Ltd-2008 (231) ELT 3 (SC) and Rajasthan Spinning & Weaving Mills Ltd-2009 (238) ELT 3 (SC). Therefore, I hold that penalty is imposable on the noticee under Section 78 of the Finance Act, 1994. I, therefore, hold that they have rendered themselves liable to penalty under Section 78 of the Finance Act, 1994. My above view also gets support from below mentioned case laws; Shiv Network Vs CCE, Daman reported in 2009 (14) STR 680 (Tri.Ahmd.) CCE, Vapi Vs Ajay Sales Agencies reported in 2009 (13) STR 40 (Tri. Ahmd.) Order No. A/754/WZB/AHD/2010 dt. 09.06.2010 / 23.06.2010 in the case of M/s Bajrang Security Services Vs CST, Ahmedabad. Order No. A/1937/WZB/AHD/2010 dated 08.10.2010 / 20.12.2010 in the case of M/s Dhaval Corporation Vs CST, Ahmedabad. 43.1 I further observe that recently hon’ble High Court of Punjab & Haryana, in the case of CCE Vs Haryana Industrial Security Services reported at 2011 (21) STR 210 (P&H), has also upheld the penalty equal to service tax imposed under Section 78 of the Finance Act, 1994. Hon’ble Karnataka High Court has also taken similar view in the case of CCE, Mangalore Vs K Vijaya C Rai reported at 2011 (21) STR 224 (Kar.) 33 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 44. I also find that penalty under Section 76 ibid is provided for failure to pay service tax whereas penalty under Section 78 ibid is for suppressing value of taxable service. In the instant case, service tax liable to be paid in terms of Section 68 read with Rule 6 of the Service tax Rules, 1994, have not been found paid as well as service tax has not been paid by suppressing value of taxable service by reason of wilful mis-statement and suppression of facts. Of course these two offences may arise in the course of same transaction, or from the same action of the person concerned. But the incidents of imposition of penalty are distinct and separate and even if the offences are committed in the course of same transaction or arises out of the same act the penalty is imposable for ingredients of both offences, this aspect was also considered by the Hon’ble High Court of Kerala in the case of Assistant Commissioner, C.Ex. Vs Krishna Poduval – 2006 (1) STR 185 (Ker). I also find that the Hon’ble Mumbai Tribunal in the case of Golden Horn Container Services Pvt. Ltd. v/s Commr. of C. Ex., Raipur reported at 2009 (16) S.T.R. 422 (Tri.-Mumbai), has held that Section 76 provides for a penalty who commits default simpliciter in payment of the tax whereas section 78 is a more stringent penal provision, which provides harsher penalty who commits default with mens rea. Since in this case also, the noticee has committed default with mens rea, the decision of the tribunal is squarely applicable. 45. Further, as regards imposition of simultaneous penalty, I place my reliance on the judgment of Hon’ble High Court of Kerala in the case of Assistant Commissioner of Central Excise v. Krishna Poduval (supra) which is aptly applicable to the present case. I find that the imposition of penalty under sections 76 and 78 of the Act is for non payment of service tax and suppression of value of taxable service respectively which are two distinct and separate offences attracting separate penalties. I find that the said assessee have committed both the offences and therefore penalties under section 76 and 78 of the Finance Act, 1994 are imposable on the said service provider for the period upto 9.5.2008. Therefore, I am of the view that in the facts and circumstances of the case, it is justifiable, if the penalty is imposed under the provisions of Section 76 and 78 of the Finance Act, 1994, separately, following the decisions of Hon’ble Kerala High Court and Mumbai tribunal (supra). My views are also further supported by various decisions of tribunals in the cases of ; a) Shiv Network v/s Commissioner of Central Excise & Customs, Daman reported at 2009 (14) S.T.R. 680 (Tri.-Ahmd.) b) Commissioner of Central Excise, Vapi v/s Ajay Sales Agencies reported at 2009 (13) S.T.R. 40 (Tri.-Ahmd.), and c) Mett Macdonald Ltd. v/s Commissioner of Central Excise, Jaipur reported at 2001 (134) E.L.T. 799 (Tri.-Del.). d) M S Shah & Co., Vs CST, Ahmedabad – Order No. A/1328/ WZB/ Ahd/ 2010 dated 30.06.2010 / 26.08.2010. e) Bajarang Security Services Vs CST, Ahmedabad – Order No. A/745/ WZB/Ahd/2010 dated 09.06.2010 / 23.06.2010. f) CESTAT, Principal Bench, New Delhi in the case of Bajaj Travels Ltd., Vs CCE, Chandigarh – 2009 (16) STR 183 (Tri.Del.) 46. In light of the aforesaid discussions and findings, I hold that the service tax amount of Rs. 15,42,533/- alongwith interest is liable to be confirmed under Section 73 of the Finance Act,1994 read with Section 75 of the Act ibid and they are also liable to penalty under the provisions of Section 76 and 78 of the Finance Act, 1994. 47. Accordingly, I pass the following order:- 34 OIO No. 29/STC/AHD/ADC(JSN)/2013-14 ORDER 1) I consider the amount of Rs.1,35,92,930/- received by the noticee as taxable value under the category of “Commercial Training or Coaching Service” and consequently deny the benefit of export of service. 2) I confirm the demand of service tax amounting to Rs. 15,42,533/- (Rupees Fifteen Lakhs Forty Two Thousand Five Hundred Thirty Three only) on value shown at (1) above, and order it to be recovered from them under the provisions of the Section 73 of the Finance Act, 1994. 3) I direct M/s Duke Corporate Education India Private Limited, Ahmedabad to pay the interest as applicable on the amount of their total service tax liability of Rs. 15,42,533/under Section 75 of the Finance Act, 1994. 4) I impose a penalty of Rs. 200/- (Rupees Two Hundreds Only) per day /{ Rs. 100/(Rupees One Hundred only ) w.e.f. 8.04.2011} or at the rate of 2% of the service tax amount per month/ {1% of the service tax amount per month w.e.f. 8.04.2011} , whichever is higher, subject to maximum of the outstanding tax amount, from the date on which such tax was due till the actual payment of outstanding tax amount, whichever is earlier, under the provisions of Section 76 of the Finance Act, 1994, as amended, for failure to pay Service Tax within the stipulated period as required under the provisions of Section 68 (1) of the Finance Act, 1994 read with Rule 6 of the Service Tax Rules, 1994, as amended. 5) I impose a penalty of Rs.10,000/- (Rupees Ten Thousand Only) under Section 77 of the Finance Act 1994 for failure to self assess the tax due on the services provided by him and misdeclaration regarding export of services in ST-3 return.. 6) I also impose a penalty of Rs.15,42,533/- (Rupees Fifteen Lakhs Forty Two Thousand Five Hundred Thirty Three only upon them under Section 78 of the Finance Act, 1994 for suppressing the value of taxable services provided by them with an intent to evade payment of service tax. If the service tax amount is paid along with appropriate interest as applicable, within 30 days from the date of receipt of this order, then the amount of penalty under Section 78 shall be reduced to 25% of the service tax amount, provided if such penalty is also paid within such period of 30 days. (J.S.NEGI) Additional Commissioner Service Tax, Ahmedabad BY REGISTERED A.D/ HAND DELIVERY F. No. STC/4-48/O&A/2012 Date: 26.12.2013 To M/s Duke Corporate Education India Private Limited, Ground Floor, Academic Block, IIM, Vastrapur, Ahmedabad-380015. Copy to: (1) (2) (3) (4) The Commissioner, Service Tax, Ahmedabad ( Attn: RRA Cell) The Assistant Commissioner, Service Tax, Division-I, Ahmedabad The Superintendent, Range-V, Division-I, Service Tax, Ahmedabad with an extra copy of the OIO to be delivered to M/s Saket and dated acknowledgement obtained from him. Guard File.