Merton CIL Newsletter Issue 11 April 2015 CIL Matters Spring 2015 Newsletter SCREENREADER This newsletter reflects the diverse views of Merton CIL members 1 Merton CIL Newsletter Issue 11 April 2015 Contents 1. Merton CIL Update 3 2. General Election Special! 6 3. Your Views 21 4. Dates for the Diary 27 Message from the Manager Merton CIL’s Programmes and Services Thank You to Our Volunteers 3 4 5 Opening Speeches From Mitcham and Morden Candidates Summary of Questions for Mitcham and Morden Candidates Opening Speeches from Wimbledon Candidates Summary of Questions for Wimbledon Candidates Candidates on Your Doorstep! Your Vote Matters. Register to Vote 6 13 14 18 19 20 Merton Resident Column... on loneliness Access: Its not all about wide doors and toilets! So apparently I’m autistic… A late-life diagnosis of Asperger’s Syndrome 21 22 23 MCIL Members Group every Thursday 1pm – 4pm The MCIL What A LiberTeas Sponsored Walk 13th June 2015 Come and see us at Wimbledon Fair 27th June 2015 World Food Bring and Share, and Annual General Meeting 29th September 2015 My Voice Matters: Hear Me Speak! 3rd December 2015 Independence, What Does it Really Mean? 22nd February 2016 External events... Low Vision Clinic is held on the first Tuesday of the month with Merton Vision Wheels for Wellness Accessible Cycling Session 28th May 2015 Aspirations and Outcomes for Education, Health & Care Plans (EHCP’s) 19th June 27 31 32 32 33 33 33 34 34 5. A Final Word ... Damaged Flat Pack 35 Sponsorship Form 36 2 Merton CIL Newsletter Issue 11 April 2015 1. Merton CIL Update Message from the Manager Dear members, Welcome to what is a bumper newsletter this edition, full of our special General Election coverage (p. 6) as well as other exciting news and views. We’ve been doing a lot of reflection and evaluation of the year just gone, as well as planning for growth and increased services in the year to come. We have seen very high demand for our services, and we’re excited to announce that from early summer, our Advice and Advocacy Services will have twice as many appointments available, thanks to funding from The Big Lottery and London Borough of Merton. We’re also going to be running our brilliant volunteer training twice over the next year, in addition to an ongoing programme of core skills development (see page 4). Our next event for the year is our Sponsored Walk on 13th June, sign up today to raise a few pounds to help us run more services for local disabled people – all entrants get to share our pic nic on the day, so sign up now (see page 31)! We’ve had a record number of contributors to this edition of the newsletter, and if you want to have your say on an issue that’s important to you, or submit something to our ‘final word’ section (p. 35) just get in touch! Lyla Merton CIL CEO 3 Merton CIL Newsletter Issue 11 April 2015 Merton CIL’s Programmes and Services Advice Service The Advice Service has supported over 200 disabled people in the past 12 months and we can support you with reviewing your finances, debt advice, help with your benefits, and more! Get in touch if you would like an appointment – we can visit you at home. To book an appointment, please contact us on 020 3397 3119 or email advice@mertoncil.org.uk Advocacy Service We’ve supported over 70 people in the past year and we can help you with: Making your views, wishes and feelings heard Attending tribunals, assessments, reviews, meetings Being informed on choices Making complaints If you would like support to get your voice heard then contact our advocate on 020 3397 3119 or email advocacy@mertoncil.org.uk Peer Support Programme We offer a 12 week programme of 1-2-1 support run by trained volunteers with lived experience of disability. If you would like further information about our Peer Support programme, then please get in touch on 0203 397 3119 or email advocacy@mertoncil.org.uk Volunteering Opportunities at MCIL MCIL offers volunteer opportunities for disabled people in Merton. We provide in-depth training throughout the year, and our next training programme starts 12th May. Get in touch to find out more! inclusion@mertoncil.org.uk or 020 3397 3119 4 Merton CIL Newsletter Issue 11 April 2015 Thank You to Our Volunteers We are appreciative of every hour spent by volunteers in support of the organisation and its values. From April 2014 to March 2015 MCIL volunteers contributed an enormous 637 hours of their time. Every single individual hour of support from our volunteers is appreciated, and, we’d also like to celebrate our top 10 supporters! Davood, Charles, Tam, Tony, Jacqueline, Gina, Helen, Sarah, Carole, Anita – Thank you! Davood supported MCIL in the area of Admin and Reception work, as well as helping out at events. We spent some time with Davood talking about his journey with MCIL. He said at the outset he was frustrated and isolated. At the end of his first year he feels more confident, more able to use English as a second language, particularly over the phone and is now re-engaging in the job market. We have loads of volunteering opportunities including, admin, advice, advocacy, being an ambassador or peer supporter, and opportunities to shape your own role. Interested? At MCIL we like to think you take out what you put in. What can you put in? Speak to Rich on 0203 397 3119 or email inclusion@mertoncil.org.uk 5 Merton CIL Newsletter Issue 11 April 2015 2. General Election Special! Recently, Merton CIL, in partnership with Merton Seniors Forum, Merton Mencap and Age UK Merton, invited the main General Election 2015 candidates to answer questions from you, on the issues you care about. We met the Mitcham and Morden candidates on 9th March and we met the Wimbledon candidates on 9th April. We have included their opening speeches in full below. Candidates drew lots to decide the speaker order and got 5 minutes each. Opening Speeches From Mitcham and Morden Candidates Richard Hilton, UKIP: Thank you. Well, good afternoon everyone, and thank you for welcoming all of the candidates here today to talk to you about the election campaign that is going to be running for the next two months. I think most of you will be aware this is probably the most unpredictable election that we’ve had in decades in this country. The opinion polls certainly show that what’s happening in Scotland is very different to what’s happening in London, which is very different to what’s happening in the rest of England, for example. Now, what is also consistent in those polls is that there are three issues that most people, nationally, are particularly concerned about, and that, of course, is tackling the deficit, the NHS and controlling immigration, and those three things come up consistently, time and time again. Locally, of course, we’ve seen a huge amount of activity recently, further to the council’s, the Labour council’s move, actually, to cut very deeply in to our local services, particularly around adult social care budgets and adult education. We’ve got ourselves into a situation that, where our Labour representatives blame the Tories, our Tory representatives blame Labour, and, actually, nobody is really talking about what he’d do differently to sort these things out in the future. Particularly, I would say, our local MP, and you will hear from her soon, Siobhain, often will say, ‘This is all the fault of Tory government cuts,’ and she will have a lot of people who will applaud her for saying that. At the same time, our local Tories will tell you that this is actually all the fault of our Labour council group, who are ring-fencing things like their communications budget and their My Merton budget, whilst taking the knife to social care. While 6 Merton CIL Newsletter Issue 11 April 2015 they’ve been having all those arguments, we in UKIP have actually had a very considered approach to dealing with each of those three things that I’ve mentioned, and also to dealing with the problems that you’re dealing with locally, particularly in relation to adult social care. I’ll start by talking about the NHS, actually. UKIP have pledged for a long time now, actually, that we guarantee that we would keep the NHS free at the point of delivery. Now, you may hear other parties saying differently, but the fact is that is what we are committed to. UKIP have also announced recently that we would deliver an additional £3 billion in funding to the NHS, paid for through a policy you’re already well aware of, through leaving the European Union, in the savings to our membership fees there. Additionally, we would find an extra up to £2 billion based on current government figures by ending what frankly has been a national disgrace for such a long time, which is the health tourism. This is a National Health Service. It is not an international health service. So we will actually make sure that visitors coming from abroad have to have insurance, in the same way as when we go abroad, we also have insurance. That will save £2 billion a year. So, that means £5 billion a year more going into NHS frontline services. Actually, that’s a figure that can’t be matched by either Labour or the Tories. Labour, I don’t know if they’ve even announced a policy yet, but the Tories have not been able to match those figures, and we’re saying that it’s fully costed, and we’ve said exactly where we would find that money from. Additionally, we’ve said that we will find an extra £1 billion a year, every year for adult social care. Now, all of our current services are deeply impacted by almost two decades of mass uncontrolled immigration under both Labour and more recently, as you’ve seen in the news, the Tories. UKIP have a very clear policy on that, and, actually, it’s no surprise to me that UKIP is the most trusted party nationally to bring immigration back to normal levels, because what we have said is that we will introduce an Australian style points based system. What that means is that we will treat everybody, regardless of where they are from in the world, equally, so that commonwealth citizens are no longer treated second class to European Union citizens, who can come over, at the moment, at will. Then finally I’m going to talk about the deficit issue. The Tories pledged that they would cut the deficit, of course, all of this caused by Gordon Brown’s Labour government (Time Up). 7 Merton CIL Newsletter Issue 11 April 2015 Paul Holmes, Conservative: Thank you very much. Good afternoon everyone, and thank you very much for the invitation to speak here this afternoon, to what is the first hustings, of many, in the Mitcham and Morden general election campaign. Thank you, Zara, for chairing. In the short time that I have, I just wanted to outline why I’m asking for your trust to be your next member of parliament in Mitcham and Morden, and why I think it’s vital that we have a Conservative government in May. This general election is the most important in a generation. Never before has there been such a dividing line between the main parties in where we want this country to go. Britain is recovering from the mess that Labour left us in in 2010. We have the fastest growing economy in the G7. There are 1.85 million people who are now in work. Income tax has been cut for 26 million people, and there has been a 30% drop in unemployment here, in Mitcham and Morden. I don’t want Labour to wreck that economy again. Labour have an uncosted tax and spend plan should they be elected, and, of course, I’m standing on a pledge that if we have a strong economy, we will have a strong NHS, and we will have the stability to look after our most needy. I want to focus on that clearly matters to you, this afternoon, welfare, pensions and disabled services. On pensions, this government’s record is clear. We are protecting the triple lock, which will guarantee that your pensions will increase by a minimum of 2%, 2.5%. The state pension has gone up by £800 since 2010, and I’m sure you will remember the 75p increase in 2000 that was brought in by the last government. We’ve removed the compulsory retirement age. We’re also going to protect, and I think we’ll discuss this later, but we’re also going to protect universal benefits. Labour have plans to means test universal benefits such as the winter fuel allowance. We recognise that we must keep our pensioners safe and secure in retirement. After all, they’ve given us so much service in years gone by. Labour raided pensions, raided savings and left woeful increases in the pension, and UKIP in their latest leaflet that’s going out in the consistency don’t mention pensions or disabled services at all. I’ll always campaign for the equality for disabled people, and we have one aim in this government, and that’s to simplify and make fairer the benefits system in this country. We spent £50 billion, and we’re continuing to spend £50 billion on supporting disabled people, and that’s more than Europe and the USA. There are 150 people, disabled people a day that are going into work placements 8 Merton CIL Newsletter Issue 11 April 2015 because of our support to try and get those that can work to work, but those that are the most vulnerable we will continue to help. That didn’t happen under Labour, and once again UKIP didn’t mention it at all in their latest communication. Now, today, locally, you’ve got a number of issues that you’ll want to discuss. I just wanted to touch on those briefly. Labour and Siobhain will say that the cuts here in Merton are because of the nasty Tory government that are cutting services across the country, but let’s look at the local situation. Labour Merton Council are sitting on £40 million of unallocated reserves, which could be spent on protecting the services that they are cutting, such as Merton Adult Education Centre, The High Path and All Saints Centres. They’re cutting £9 million from adult social services, and Siobhain will say that that’s a Tory government that’s causing that. Unfortunately it’s not. It’s the budget that was passed by her councillors last week. Your Labour MP has said nothing about it. She’s said nothing about cuts that are happening here, and I have stood on a pledge to protect those services. We have plans, the Conservatives have plans locally to protect those services, and Labour could if they wanted to. I look forward to taking your questions later on about the local issues that you have in the area, but I just wanted to touch briefly on what I plan to do for you locally. I have a plan for Mitcham and Morden. I think our town centres are being left and neglected, and I want to see rejuvenation and better town centres come in, and I want to see vibrant local high streets. So many people locally are complaining about the amount of litter and, the state in which our streets are being left. That’s, again, because of local Merton Labour’s decisions, and we’re standing, I’m standing to make Mitcham a cleaner place. So, there we are ladies and gentlemen. I believe that we are keeping the lowest out of tax, we’re protecting the most vulnerable, and I want a fairer Britain, but for more importantly Mitcham and Morden for all, and that’s why I’m asking for your vote on May 7. Thank you very much. Anthony Fairclough, Liberal Democrats. Thank you very much. I would say thank you for inviting me, but you didn’t actually invite me, you invited Diana, who apologises for not being here. She called me this morning sounding pretty dreadful after being up all night with the winter vomiting bug. 9 Merton CIL Newsletter Issue 11 April 2015 I’m sure you’re probably glad she’s not here as well, in terms of her being sick all over everyone. She says, and I’ve got this very difficult, sort of, situation, I’m trying to represent, from conversations I’ve had with her, what she wants to stand for as the Liberal Democrat candidate in Mitcham and Morden, so forgive me if this isn’t polished. I literally had two hours notice, and my boss is very cross with me for not being at work, because I’ve only just come back from being on holiday, so I apologise now. I’m sorry. I’ll do my best, I’ve got my notes, I know what I talked about with Diana, and I’m looking forward to your questions. Diana’s starting point was, you know, she’s really sorry she can’t be here. You’re here to quiz the candidates and we’re here to find out what you think, so the fact that she’s not here is unfortunate. I’m not going to tell you what’s important to you, like some of the candidates may have said what’s important to people. I don’t think that’s what hustings are about. What Diana wanted to do now is tell you a little bit about herself, a little bit about the kinds of values she has and the kind of person she is, because most of the stuff that comes up if you’re an MP you’re going to be reactive to. So hopefully, by getting an idea of what she’s about and the kind of person she is, you’ll know whether you want to lend your support to her. I’ll also add, if you want to ask anything directly to Diana, grab me at the end, give me your contact details, or I’ll give you Diana’s and you can ask her, so that’s where we are. So, Diana’s notes start with a bit of a history lesson. She talks about why she’s a Liberal Democrat. Firstly, going back to the 19th Century, it’s quite difficult when, you know, the last time you were in government on your own is, you know, 100 years ago, but also a bit about the kind of person she is and the kinds of characteristics she has that make her approve of the Liberal Democrat approach. She says that it was the radical heritage of the party that attracted her to the Liberal Democrats. You know, we were the party that invented the NHS, after a fashion. Labour were kind enough, very kind, to implement it, but it was Beveridge who invented it. It was the Liberal government in the 19th Century and the early 20th Century that put in place the first pensions. These were truly radical things, and that, Diana says, is what, for her, being a Liberal Democrat is about, coming up with new ideas, radical ideas, and implanting them. Looking at the evidence, not being afraid to change your mind when you get it wrong, that’s important to her as well. She’s selfemployed, she was born in Morden. She says in her work she needs to 10 Merton CIL Newsletter Issue 11 April 2015 compromise all the time, and sometimes that means doing things that you don’t like because you get something else that you do, and don’t we know about that, from being in the coalition. I’m sure lots of you are cross with the Liberal Democrats for the things we’ve done in government. Believe me, I’m cross with the things the government as done, the coalition has done. I’m also pleased with other bits, but it’s about compromise and this is what we face in every day life. What she said to me was about being a Liberal, and why she is pleased to be backed by the Liberal Democrats. It’s about promoting independence for everyone, helping people reach their full potential in their lives, and providing people with the support and assistance that they need to do that, whatever that is. Now, some people need more or less support, some people have completely different ideas about what a good life is. Who are we to say that that’s not, you know, that’s not the way things should be? So that’s what elected representatives should do, that’s what Diana would hope to do, and that’s, you know, into that conversation, it’s about evidence. It’s about learning from people, and seeing what you can do to make a difference, and that’s why that kind of person should be in, and that’s why she wants a chance to be your representative. I’ve only got a minute left, so I’ll tell you a little bit about Diana’s background. I said before that she was born in Morden, grew up in Morden. She’s currently self-employed, but she’s been in all sorts of employment in the past, both in the private sector and the public sector. She was a Sutton councillor in the early 2000s, including being a cabinet member. So she’s got quite a lot of experience about the way that councils work, and the difficulties you can have achieving things in councils, and she’s not afraid to stand up to officers and make things happen. I think that’s, from the conversations I’ve had with her about it, that’s the kind of things, that’s the kind of approach that she’s about, and I hope that’s gone some way to answering the kind of person she is and why you might think about giving her your vote. I’m sorry for stumbling over this. Thank you for bearing with me. Siobhain McDonagh, Labour: Thank you very much. Good afternoon everybody. My name is Siobhain McDonagh and I have been the MP for Mitcham and Morden since 1997. It seems extraordinary that by the time of the next election I will have been the MP for the last eighteen years. I was a 11 Merton CIL Newsletter Issue 11 April 2015 child when I started. If you think that-, and there are many people that I have been fighting with for longer than eighteen years in this room. I stood in 1987 and I stood in 1982 and lost both elections to the previous Conservative MP, the late Dame Angela Rumbold. I tell you that because I want to say that this is the only seat that I have ever sought selection for. It’s the only one that I will ever seek selection for. It’s the constituency that I was born and brought up in, and it’s the reason that I get up every morning to do my best, however imperfect that is, to make my community and my area a better place to live in. The way I see the next election is that we have huge challenges. It really wasn’t supposed to be this way. Children were always supposed to have a better life than us. The world was going to get better year on year, and for most it has, but there are people being left behind in our community, and so that’s why I’m looking at five different areas at the moment. Young people. We all believe that going to school and working hard assures you a good job and a good job is the best way to have a better life. For a substantial number of our young people, that’s not happening any more, because wages aren’t increasing at the same rate, because of the introduction of zero hours contracts. If you go to the job centre, you will certainly see very small numbers of young people unemployed, but if you ask the manager at the job centre, ‘What are those young people doing?’ they will tell you, ‘It’s retail and it’s security. It’s zero hours contract.’ We have to do better than that. We have to provide career and opportunity for people to be able to support their families, buy or rent their home and have a decent future. My job in that is to ensure that we get a fair share of all those jobs out there that are available. That our young people know what they are, so they know about the smart meters that are going to be fitted in all our houses by 2025, that they know about the energy insulation jobs that are there with small local businesses. So they go not just for the first job to get them off the books, but a job that provides a future. I run a work experience scheme every year where I get companies, small local companies, to provide work experience. I do that because I began to realise that it was mainly young people from Merton and from Wimbledon who were asking for work experience in my office, because lots of the kids in our constituency didn’t know that they could or they should. So far we’ve got about 90 young people into work as a result. I am a member of the education select committee, and it’s made me focus on one of the weakest links in our schools, and our school locally are getting 12 Merton CIL Newsletter Issue 11 April 2015 better all the time, but our careers service is pretty dreadful. We have to do something about it for those young people, and for the fact that it’s causing us-, costing us a great deal of money for young people not to know what’s out there. Housing. Half of all the people see at my advice surgery lack proper housing. Something like two out of-, 20% of children in London are in short term accommodation. They move, or have the potential to move, once every six months. What is that doing to our social fabric? Where you don’t know where your home will be next year. However bad the housing we were all brought up in, it was fairly secure in its tenure. That’s not the experience today, so I see as one of my primary functions to ensure that we can find as much low cost home ownership and as much social rented housing as we can to ensure that basic right of somewhere warm and decent to live for your childhood. Summary of Questions for Mitcham and Morden Candidates Lots of questions were asked of the candidates ranging from issues of accountability, housing, education, health, slavery, social care, benefits, employment, coalition plans, sovereignty of Parliament and changes to the Independent Living Fund. Candidates all planned to integrate health and social care but none would commit to universal social care free at the point of use, while still insisting the NHS would remain free. None of the candidates made a commitment to Save the ILF. You can find all the questions and the answers from candidates on our website at http://www.mertoncil.org.uk/getting-involved/general-electionspecial-2015/ 13 Merton CIL Newsletter Issue 11 April 2015 Opening Speeches from Wimbledon Candidates Charles Barraball, Green Party: Good morning. The time has come for change. The political systems that we’ve had since the war don’t really do anything to evolve, they just bicker one with another. It’s time we voted for change. Vote Green. Our justice system is impossible, successive governments have done nothing to make life better for the individual at street level when they come into conflict with the law. It’s time to bring back the NHS. We all depend upon it. It should be public, ours and free at the point we use it. Dentistry or foot care, you name it, we should have it as a basic part of our caring society. That is a fundamental issue. For me, I could tell you why later, but it’s two sheets of A4 from my doctors if they want to see my version of my notes. We also have a very tired economic system. Austerity just isn’t working. The Green Party will rethink this and bring a new clarity, transparency and democracy to evolving a healthy economy. It’s important to think of our national defence and we would emphasise the role of assertive peacekeeping, rather than promenading around the world with three great, big nuclear submarines. That, again, will release lots of money, create more jobs in a new, Green economy. That is the reason why. If you want to vote, vote for the changes you want to see and I bet you will end up voting Green. Thank you. Shas Sheehan, Liberal Democrats: Good morning. I’m here today to give you an opportunity to find out more about me. I hope to convince you that a vote for me on May 7th will be a vote for a strong voice for our community both locally and in Westminster. I’m going to say a little about myself, then move onto my work locally. I expect the national picture to be covered in the Q&A that follows. I grew up in Tooting Broadway and went to local state schools. I am married to Patrick, we have three children, the youngest of whom has started university. We’re looking forward to our 25th wedding anniversary later this year. I have worked as a teacher and a nurse. I followed a career in advertising and I really 14 Merton CIL Newsletter Issue 11 April 2015 wanted to get back to my scientific roots, so I studied environmental technology at Imperial College. Locally, I serve on the board of trustees of the local Citizen’s Advice Bureau in Wimbledon. I’m a founding member of the Twenty’s Plenty group for Merton. I help at homeless projects when I can and I am a member of Amnesty International and the RSPB. I often refer to myself as the accidental politician. I got very angry about the war in Iraq, which I saw as illegal. I got angry that the green issues were not being dealt with. I joined the Lib Dems, whose views chimed with mine. I was working for Susan Kramer as her case worker in Richmond Park and ran her office. I saw for myself the difference that a committed constituency MP could make to the lives of local residents. You need someone in authority to take up on your behalf. I want to talk about my local work. I have worked hard to make sure we don’t lose A&E, maternity and children’s service at St. Helier hospital. I have opposed the cuts to Merton Adult Education, it’s not necessary. This really is a council that knows the price of everything and the value of nothing. Roads and pavements are so important to elderly and disabled people. I’ve been campaigning to improve those and including step-free access to Raynes Park and Motspur Park stations, an important issue you have told me that you need help with. Your MP is your representative, your voice, both locally and in parliament. If you give me the honour of electing me as your MP, I promise I will never lose sight of that. I will service you to the best of my ability. Thank you for listening. Andrew Judge, Labour: The criticism of the council is not well founded, but this election is about national issues. Is this to be a country where everyone is treated with dignity, respect and compassion, or hard hearts, ignoring the plight of many? Fair and equal society or evermore divided? Let me mention a few of the highlights of this government’s record. The fundamental decision was to reduce the deficit through spending cuts more than tax increases. Public spending has been cut to a staggering extent. 15 Merton CIL Newsletter Issue 11 April 2015 Spending on children aged under five fell 21%. There has been an 11% cut for early education, 35% for housing and community. Between 2010 and 2013, an average of 139,000 new homes were completed, compared with 190,000 under Labour because spending was cut. A non-pension benefit has also been cut. The switch to Personal Independent Payment has affected people adversely. The government want to take £12 million more from benefits and won’t tell us how. We know the carer’s allowance is under threat. Disability benefits would no longer be paid tax-free. All to achieve a saving of £1.5bn. These extreme cuts are unwarranted. Labour will reduce the deficit to nothing in the next parliament, but by taking more taxation from the very wealthy, reinstating the 50p tax rate for incomes over £150,000 and taking firm action on tax avoidance, for example abolishing the non-dom tax status. It’s estimated that £80bn was lost last year in tax evasion. Over five years, we will cut many billions more than the Conservatives. This is a massive difference. In terms of St. Helier hospital, I was instrumental in saving it, but it’s threatened now by the coalition’s financial treatment of the NHS. Labour will enable 20,000 more nurses and 8,000 more GPs and stop the fragmentation of the service. We will also secure the future of social care by bringing it into the NHS, so that everyone has a personal care plan. On a personal basis, I have worked as a barrister and councillor. I took the council from a weak to a strong position. As your MP, I will be dedicated to representing you and I will act, I hope, with integrity in all matters. Peter Bucklitsch, UKIP: Thank you. My name is Peter and my roots are from near Guernsey. This election is about the difference between two parties who have failed this country. Every time Labour gets in, they make a car crash of the economy every time, apart from 1924 when they were only in for one year. The last administration sold their gold off at less than optimum price, they destroyed the final salary pension schemes, took us into a disastrous war with Iraq and since 2003, our armed services have had a devastating reduction in numbers, which the current administration has continued. Our armed forces these days have eleven past debt squadrons. We have two aircraft carriers, one which is being built and one which is being fitted out. 16 Merton CIL Newsletter Issue 11 April 2015 There is no provision for adequate numbers of aircraft. Our soldiers are being reduced to 82,000 and we have a predicted 30,000 people coming into reserves. Having been in service, I can assure you that their target of 30,000 people who now get shot at and may not come back in one piece will not be tolerated. This objective of having a large reserve force to go out and replace trained soldiers, I don’t think will work. The record of the Conservatives, they started out by saying they would reduce the deficit. Now they claim that they have reduced the deficit by half because the country got a pay rise. I don’t think if you go to your credit card company and offer to only pay half because you got a pay rise, you won’t get a great answer. We still pay more. Interest rates have to go up and we will pay a great deal more. That is unsustainable. Governments have one economic objective, to provide a stable framework for business to thrive. They can only do that if they keep within their budgets and make money with what they’ve got. Unsustainable deficit doesn’t allow them to do that. We have a trade gap that isn’t mentioned very much. The difference between what we buy and sell is currently about £20 million. The difference between the two parties is fairly negligible in terms of financial confidence. Neither have answered the issue of the deficit. Your choice is to have more of the same or to vote UKIP. Stephen Hammond, Conservative: It’s been a great honour to have worked in this constituency. Many of you will know that there is many a true word spoken in jest. The legacy many will remember from the last government is Labour saying there was no more money. That was true, but five years later, the country is in a different place. Contrary to what the UKIP candidate has said, the measured way says that the deficit has been halved. Our economy is growing the most strongly of any in the Western world. It’s important because of what you do with a strong economy. If you look at the record of the last five years, living standards are now rising, having started falling in 2008, 1.8 million more people have a job, 80% are long term and well paid, they are not zero hours. 3 million of the lowest paid people have been taken out of tax. This government is committed to spending £2 billion more per year through the next parliament. The record may show that we may want to deliver more doctors and nurses, but more have been delivered in the last five years. You have seen the Nelson Hospital designed and 17 Merton CIL Newsletter Issue 11 April 2015 reopened, the Raynes Park Health Centre opened. Despite the scaremongering from the Labour Party, it has been proven that St. Helier hospital is safe. Pensioners are now £950 per year better off. More disabled people are now in work than they were five years ago. Far from people receiving less, the Personal Independence Plan is more targeted. The strength of the economy has allowed us to put more into care allowances. £20bn has been put into social housing in the last five years. Where the Liberal Democrat is correct is that the council has failed. Whether you like it or not, the council has over £100 million in reserves. At least £40 million of those reserves are usable. This council has chosen to make those choices and that’s what happens. There are a number of inconvenient facts about fairness. The top 1% now pay more tax than they did under a Labour Government. The social care fund is now in place. He and his party could have voted that. Tax evasion, this government has put in 41 changes to the law to bring in more money. The only party being honest about where the cuts are coming from is the Conservatives. Some from welfare, some from departmental spending. No one else has outlined any of that to you. You can continue to have a strong economy, or go back to borrowing and spending with no limit. The choice is clear and the choice is to vote Conservative. Summary of Questions for Wimbledon Candidates Questions were extremely wide-ranging from Trident, TTIP, education, hate crime, to the integrity of MPs. There was considerable focus on austerity and candidates’ plans for disabled people, as well as plans around mental health. A number of questions asked about the future of the Independent Living Fund. You can find all the questions and the answers from candidates on our website at http://www.mertoncil.org.uk/getting-involved/general-electionspecial-2015/ 18 Merton CIL Newsletter Issue 11 April 2015 Candidates on Your Doorstep! Over the next few weeks, people can expect to get leaflets through their door from all the main parties, and often they’ll even knock on your door for a chat. Obviously they want to persuade you to vote for them! Whoever you think you want to vote for, this is a great opportunity for you to quiz all the candidates on the issues you think are important. Not sure what to ask the candidates when they turn up on your doorstep? Here’s our pick of the top 10 questions asked by our members. 1. Social care packages for disabled and older people are being cut by up to a day a week in Merton. What are you going to do to support people who are losing the valuable support they need? 2. Housing in Merton is in crisis. What are you going to do to support disabled and older people to live independently and in suitable accommodation? 3. How will you support disabled people in Merton left with no income because of benefit changes, delays and sanctions? 4. What steps will you take to support Independent Living Fund recipients after the closure of the fund and transfer to the Local Authority? 5. What will you do to tackle Disability Hate Crime? 6. Integration of Health and Social care risks privatising the NHS and rolling back the gains of the Independent Living movement. What is your view on this? 7. Disabled women and girls are among the most marginalised in society. What will you do to address this issue? 8. Will you commit to abolishing the Bedroom Tax? 9. If you were MP, what would you do to make sure local businesses and services are accessible for disabled people in your constituency? 10. Will you fight to keep freedom passes for older people and disabled people? 19 Merton CIL Newsletter Issue 11 April 2015 Your Vote Matters. Register to Vote If you’re not registered to vote, then you won’t have a say at the General Election on 7th May. The voter registration process changed recently and some people may no longer be registered to vote, even if they were registered in the past. You should have had a letter to confirm that you are still registered to vote. If you’re not sure, contact London Borough of Merton Electoral Services on 020 8545 3407 If you think you’re not registered to vote, do it now as the deadline for registering is 20th April 2015. You can register online at gov.uk/register-to-vote and you’ll need your National Insurance number to register. Or you can fill out a paper form. Get one from the Civic Centre in Morden, or call Electoral Services on 020 8545 3407 to arrange getting a form sent out – but hurry as time is running out. Not sure you’re interested in voting? Here are some thoughts people have shared about voting. 1. If you don’t vote, you have no say at all in who represents you in government. At any election in your area, one of the candidates will be selected to represent you whether you vote or not. If you’re registered, you’ll have the chance to have a say on who represents you by voting. 2. Around the world people have died fighting for the right to vote and be part of a democracy. This isn’t meant to be a guilt trip, but less than 100 years ago in the UK, people were killed during their struggles to get the vote for women. Battle bus coming to Merton! Join us on 16th April 2015 outside the Civic Centre with the Operation Disabled Vote Battle Bus where we’ll be helping disabled people make sure they’re registered to vote. 20 Merton CIL Newsletter Issue 11 April 2015 3. Your Views We accept letters and articles from all our members, so please get in touch with your story or comments. Merton Resident Column... on Loneliness This week the media is full of news of loneliness and the older people, but what does it mean if you are a disabled person? Loneliness can be subjective. It’s an unwelcome feeling of loss, of companionship and of understanding. For some disabled people, loneliness can be this frequent companion. Disability can have a profound effect on our social intercourse, our emotional well-being and quality of life. Our social isolation may influence us profusely and this can lead to experience of depression. Loneliness can be that feeling that your disability affects how you interact with the world around you. We may find that people don’t know how to react to us or what to say, perhaps because they don’t understand disability or because they are worried that they might offend or make us feel worse. It is extremely painful when the loss of one’s professional identity, senses, mental capabilities or physical mobility and sometimes the inevitable absence of family and friends affect a person's ability to maintain relationships and our independence. This in turn leads to a higher incidence of depressive symptoms and loneliness. Being stuck at home and having to listen to friends and family telling you to just accept and manage your disability without them stepping into your shoes can be very difficult. These negative feelings can force us to shut ourselves away from the world and you feel isolated because of the stigma and discrimination we face as disabled people. As disabled people, well-being should be our right. 21 Merton CIL Newsletter Issue 11 April 2015 Access: Its not all about wide doors and toilets! Although accessible entrances and other factors of access are very important to disabled people, attitudes and awareness of staff are as equally important to disabled customers. A brilliant example of this is the staff at The Morden Brook pub. They have a great disability attitude: helpful, aware and open to what you might need. Your drink being brought to your table, the credit card machine being brought around from the bar so the staff member serves you at your level, or, in my case, a straw in my pint. No request is a big job and it isn't questioned or dealt with as strange or odd - its inclusive, normal and accepted. Even when busy, staff do this, its a great experience and you feel valued as a customer. How does your local business manage when two or three wheelchair users and a person with guide dog and a BSL (British Sign Language) user all come in together? Oh and the non disabled person with them is a friend not a PA or carer as is often assumed. If I'm with a non disabled friend I like to maintain my independence, we are together as equals, I'm not there reliant on them to help me. So for example if we are eating I will always ask on ordering if any large food can be cut. I've been in a few 'large chains' where the first response has been the chef can't touch the food once its plated up. Once I've explained there is a thing called reasonable adjustment (in law) the food is finally cut and served a bit cooler thanks to the delay. Thankfully this has never been the case at the Morden Brook, they have always been accommodating changing my food onto a plate rather than a bowl or one of those fancy boards that food comes on (and falls off in my case). My needs are met and the food comes out as I need so I can enjoy it as any other. A disabled person has spending power and their pound is the same value as anyone’s. To be honest I tend to go to the shops where I know staff are helpful and show awareness: they get my money. Access is about lots of different things, yes ramps, wider aisles, easy to open or automatic doors, accessible/clean/monitored toilets that aren't used as storage areas, but also good signage that helps the customer with the use of pictures or clear large print, or being guide dog friendly, or having staff that are willing to help customers. 22 Merton CIL Newsletter Issue 11 April 2015 In fact, on the whole, good access is good business for everyone. As well as the physical environment, good customer service such as the Morden Brook demonstrates is critically important. Often we don't return if the experience is negative or at worst we can’t even get in or aren't helped. Most access and awareness issues are actually about good business practice and businesses that do it well profit from that fact and are to be celebrated for that fact. This year’s Merton Best Business Awards has a new public vote category for ‘Best Customer Service’. Morden Brook gets my vote, who gets yours? http://www.mertonbestbusiness.co.uk/best-customer-service/ or call Merton Chamber of Commerce on 020 8944 5501 if you can’t get online. So apparently I’m autistic… A late-life diagnosis of Asperger’s Syndrome I’m 42, male, self-employed, working in the field of social care. Indeed you may recall a past article I wrote for this newsletter about Personalisation. I know I have greying hair, brown eyes, a beard. I know I have a loving partner, an ex-wife and two teenage children. I know I like watching Have I Got News for You and I loved Breaking Bad. But until a year ago, I didn’t know I was autistic. Wow. How is it possible for me to have lived 40-odd years without knowing? I had no inkling whatsoever, and that is perhaps even more remarkable because I have worked with autistic people and those with learning disabilities for many years. Indeed, I am also Vice-chair of a learning disability organisation. I thought I knew about autism. I was wrong. I’m not alone, because getting this diagnosis later in life is not altogether uncommon. Indeed, it is estimated that around 1 in 200 people have an Autistic Spectrum Condition (ASC) without having a learning disability. As you can imagine, I’ve learned a lot about autism since my journey began about 14 months ago. My partner had been joking with me about Asperger’s for a while, but it took me a couple of years to realise that she wasn’t joking. At that point, I sought out online tests, where my scores were so extreme that I couldn’t ignore 23 Merton CIL Newsletter Issue 11 April 2015 them. I ended up at my GP, scared that she wouldn’t believe me, but I was referred to the local diagnostic centre. Their screening process, to see if I was worth seeing face to face, included one of the online tests I had already taken, written by Dr Baron-Cohen. Having passed that process, I was warned that my face to face interview was dependent on funding, and it could be a two year wait. In the end, it was about 10 months, and my diagnosis was confirmed after a long interview with a psychologist, who produced a comprehensive written report. You may have noticed that I’ve referred to myself as autistic and not as having Asperger’s Syndrome. There’s a lot of debate about Asperger’s at the moment, especially since it was removed from the DSM (Diagnostic and Statistical Manual of Mental Disorders) relatively recently. That’s a can of worms I don’t really want to open in this article, except to make a couple of comments. I don’t claim to be an expert, but the most recent research seems to suggest that autism is not so much a spectrum as a collection of clusters. So whilst there are many similarities, there appear to be different types of autism, but much of this research is genuinely cutting edge and there are still a lot of things we don’t truly understand yet. One of the upshots of this research is that more women are getting a diagnosis, when previously it was seen a male-dominated condition. This seems to be about a cluster of autism in which people have a particular ability to mimic social skills, creating masks that hide what’s really going on underneath – it’s like ‘role-playing’ your way through life, being an actor who’s permanently on stage. Indeed, anecdotal evidence from some experts may suggest that there is a small cluster of autistic people who are significantly better than neuro-typicals at ‘reading’ other people, such is their eye for detail and noticing facial micro-expressions. It is this cluster that I seem to fall into. A lot of things have fallen into place and make sense now. I have learned things about myself that I didn’t know until now. For example, I was an elective mute as a child - although I knew the words, I chose not to speak until I had to. I had only one friend until I was a teenager, and that was someone I was able to boss around, so I always got my way. Then I discovered that a good way to make friends was to become the listener, the counsellor, feeding off the teenage angst of my peers and being willing to listen to their problems. Looking back, perhaps this is where I really honed 24 Merton CIL Newsletter Issue 11 April 2015 my ‘cognitive empathy’ skills, picking up on how people felt and how to respond. One of my difficulties is that I don’t have many memories at all before about age 15, but again, anecdotally, this does seem to be a shared experience within my particular, emerging, small cluster of autistic people with the highest IQ’s. I didn’t know I was autistic, but I did know I had struggles with my mental health. And perhaps age 15 is significant, as that’s when I first became so depressed that I attempted suicide and was put on Valium and sent to see a psychiatrist. Ah yes… the psychiatrist who refused to change their methodology for me and initiate any conversation, so we sat in almost total silence for 18 months. Utterly pointless and no help at all. Anxiety and depression have been part of my life for as long as I can remember. Autism helps to explain the constant anxiety. If one is less able to imagine consequence, to predict behaviour, then one is in a constant state of anxiety about what might happen next, how a conversation may go, and so on. Indeed, I had always known that I had panic attacks in certain situations, especially those where I felt there may be some conflict, such as taking a faulty item back to a shop or making a complaint. I was also vaguely aware of some sensory issues. I always knew that I struggled to differentiate between foreground and background noise, so conversations in a busy place were always hard. I just didn’t know this was an autistic trait. Certain lighting or patterns make me dizzy. After a day in public, the stress and sensory overload is utterly exhausting and makes me impatient and moody. I need time alone, quiet time, and I begin to see the value of so-called ‘obsessions’ for autistic people. Throwing yourself into just one, single activity and cutting yourself off from all other stimuli while you do it, is one way of relaxing and not feeling overwhelmed. Unfortunately for me, my greatest obsessions have always been other people, which didn’t make finding a girlfriend easy! I tended to overwhelm people and, in turn, be overwhelmed by their unpredictable behaviour. I either didn’t notice when someone liked me, or I drove them away by being too obsessive. I recall one girlfriend in particular where, if she were even five minutes late, I was on the phone, chasing her up. Although this presented to her as my being jealous and controlling, the reality was that I thought she had gone 25 Merton CIL Newsletter Issue 11 April 2015 under a bus and was dead. This was the only reason I could conceive of to explain why she wasn’t on time. Suffice it to say, we didn’t last too long…! The most telling thing I have discovered about myself is that, while I can read how other people are feeling, I have little clue how I feel, myself. There is a huge disconnect between my emotional response and my ability to recognise and interpret that response. The stereotype of an autistic person having no emotion is untrue – it’s that the mind doesn’t always recognise how the body is feeling. For example, sometimes I notice that I’m sweating, have a tight chest and stomach pains, and I have to logically work out that this means I’m stressed. As you may imagine, I could write a lot more. My journey of self-discovery is only just beginning, and one of the biggest problems is that there is, quite literally, no support at all for people like me post-diagnosis. And yet, like me, many people fall off a cliff after diagnosis with a genuine existential crisis. Who am I? Where does my condition end and I begin? I’ve done so much role-playing to fit into society that I don’t know who I am underneath it all. It’s like being given a pair of glasses when I didn’t know I needed any. So many vague, fuzzy feelings are coming into focus and becoming concrete. Thank you for reading this. I am Andrew. I am 42. I have brown eyes and a beard, and now I know I am autistic. If you’d like to get in touch about this, or the work that I do around Support Planning and Brokerage, then please get in touch anytime – andrew@londonbrokeragenetwork.com or 07796 884468 26 Merton CIL Newsletter Issue 11 April 2015 4. Dates for the Diary MCIL Members Group every Thursday 1pm - 4pm Venue: Merton Tenants and Residents Association, 328 London Rd, Mitcham, CR4 3ND Those of us using public transport may like to know that the 118, 127, 200, 201, 280 buses all stop outside the building – next to the C.A.B. – at the Glebe Court stop. The closest tram is Mitcham is the closest rail Mitcham Eastfields. Please note, anyone attending the group and needing to use a taxi to get there or need to print out a map using directions like googlemap, then the postcode doesn’t direct you to exactly the right place. The venue is right next to the CAB building on London Road in Mitcham, and more or less opposite Age UK. Please call us if you need help on 020 3397 3119 Even if you’re not a member yet, come along and find out more! Call Richard on 020 3397 3119 for more information or email inclusion@mertoncil.org.uk Forthcoming Members Group Talks 16th April 1-4 Have a Pyjama Day Sarah Henley has had a film made about her. Will she bring it in today to contribute to MCIL’s Pyjama Day. Pyjama day you say. What is a pyjama day? How do you link Pyjama Day’s to Independent Living? Can you change the world from your bed? What is Micro-volunteering? And what has Microvolunteering got to do with Pyjamas and MCIL Social Networks? Discover all from 1-4 at the members group. 23rd April 1-4 Care for the earth - Earth cares for you Top tips on taking care of the earth so that the earth can take care of you. Save money, Save Energy, Be healthier. 27 Merton CIL Newsletter Issue 11 April 2015 30th Apr 1-4 MCIL Priorities - 2015/2016 MCIL’s Chief Executive Officer, Lyla Adwan-Kamara, joins the Members Group to take us through MCIL’s priorities for the year. Find out the what, why’s and wherefores of MCIL 7th May 1-4 Speak Easy It is unusual for us to have a theme for our speakeasy’s but two days ago was the first European Independent Living Day. So let us talk about what makes us independent and celebrate our lives. 14th May 1-4pm Mindfulness This week is mental health awareness week. The theme of the week is mindfulness which is something we are hearing a lot about right now. What is it? How does it help? Find out more from MCIL Advocate, Jacqueline Saeed. 21st May 1-4pm Managing Debt “I really enjoyed Justyna’s course on Budgeting in February and learned some new skills. I am looking forward to her course on Debt” Find out what you and Advisers need to know about managing debt. 28th May 1-4pm Employment A Pillar of Independent Living. We look at work in Merton, Volunteering And Jobs at Merton CIL. With guest Clive Duke of Merton Employment Forum 28 Merton CIL Newsletter Issue 11 April 2015 and Anne Hoblyn MBE from Mitcham Job Centre Plus and our local Disability Employment Adviser Ayda El-Deweiny 4th June 1-4pm Safeguarding Take the MCIL Safeguarding Course as designed and led by MCIL’s CEO, Lyla Adwan Kamara. What is safeguarding? How do you safeguard? How do you look after yourself on MCIL business. 11th June 1-4 Speak Easy Got a story to tell, Got something to get off your chest, Let us know about you and what you do, Look for support from an understanding audience. Enjoy a cup of char and biscuit. (Note: Occasionally Speakeasy’s will be changed for consultations) 18th June 1-4pm Self Advocacy For You Come and learn about cases that Michelle has supported people with. Find out ways to access people and services efficiently. How to use language they might want to hear. 25th June 1-4pm How to use the MCIL phone MCIL’s telephone training day for Volunteers. Led by MCIL Ceo, Lyla Adwan Kamara. Co-Trainer Davood Khobiar 29 Merton CIL Newsletter Issue 11 April 2015 2nd July 1-4pm Note Taking Course MCIL’s note taking course with Trainer Nick Pizey. How to take notes. What you need to know. What you need to respect. Etc. 9th July 1-4 Songs From A Not So Lonely Room Attic Theatre Company lead us in a communal song cycle using songs based on loneliness and isolation from the 60’s and 70’s. Come along and sing a song. 16th July 1-4pm Speak Easy Got a story to tell. Got something to get off your chest. Let us know about you and what you do. Look for support from an understanding audience. Enjoy a cup of char and biscuit. (Note: Occasionally Speakeasy’s are used for consultation events). 23rd July 1-4pm Sell Off Sandra Ash from Save Our St Helier’s Hospital campaign introduces Sell Off, a campaigning film developed to support the campaign. Sandra will lead us on a Question and Answers Session after the film when we may also seek to discuss activism within the disability movement. 30th July 1-4pm Boundaries MCIL’s latest course on Boundaries. What is a boundary? How are Boundaries useful? Will the newest course be ready on time. Come and find out. 30 Merton CIL Newsletter Issue 11 April 2015 Future Meetings To include: Members requests - what you want you will have MCIL roles – what the staff do and why Pillars of Independent Living – This time it was health, what comes next Something from the diversity calendar. That’s here our legacy session came from Or social model issues. What is the social model anyway? Find out here Consultations, Healthwatch, Merton Council, etc., queue to meet you The MCIL What A LiberTeas Sponsored Walk 13th June 2015 To celebrate 800 years since the signing of the Magna Carta, Merton CIL is very excited to be launching our sponsored walk! Please do help us raise money by signing up to take part. You can use the sponsorship form on the back page or get online! And there’s a free pic nic afterwards for all participants! How to sign up to fundraise for us online: 1. Go to www.givey.com 2. Sign up to Givey (or login if you are already signed up). To sign up you need to pick a password and a username 3. Click on post and you can upload a photo of you training, a link to our website or anything else that inspires you! 4. Give your fundraising a title like ‘LiberTeas Sponsored Walk’ 5. Click on ‘choose a charity’ and then type in Merton Centre for Independent Living – you’ll see our logo, click on it! 6. It costs £1 to load your photo or link and start fundraising and we get 100% of all donations (remember to tick the gift aid box and we’ll get 125%!) 7. Share it on social media and get other people donating too 8. Or for a standard fundraising page, just contact the lovely Emily at support@givey.com to set one up for you. 31 Merton CIL Newsletter Issue 11 April 2015 Come and see us at Wimbledon Fair 27th June 2015 We’re thrilled to be back at Wimbledon Fair this year, please do come and say hello on the day. In the meantime, we’re collecting items for a Tombola so that we can raise money to support our services. Please get in touch if you have something you can donate for the Tombola. No item too small, but they should be in good condition please. World Food Bring and Share, and Annual General Meeting 29th September 2015 Time: 11am – 1pm. Venue: tbc At Merton CIL we want to celebrate the wonderful diversity of our members, volunteers, and staff. As part of our Annual General Meeting we’re inviting everyone to “bring and share” their favourite dish. Whether it’s rice and peas or sticky toffee pudding, bring something along to share with your fellow members for lunch after the formal business. Plus! Come and meet the staff and trustees and find out what we’ve been up to over the past year at Merton CIL. My Voice Matters: Hear Me Speak! 3rd December 2015 December 3rd is “International Day of Persons with Disabilities”. Join us to find out more about how to be heard by decision-makers. Whether you want to complain about poor service, or you think your local councillor should be doing what you want. Or perhaps you want to influence national issues. Whatever your cause, come and join us at this really exciting all day workshop event to share your experiences and find out more from other campaigners. Independence, What Does it Really Mean? 22nd Feb 2016 Following on from “World Day of Social Justice”, this event will discuss topics around Self Directed Support, Personalisation, and what Independent Living actually means, and why it is so important. Watch this space for more details 32 Merton CIL Newsletter Issue 11 April 2015 ____________________________________ Please note, Merton CIL is not responsible for the content of external websites or activities organised by other organisations below... Low Vision Clinic is held on the first Tuesday of the month with Merton Vision Rather than going to the hospital, you could get a free magnifier to help with low vision from Merton Vision. If you would like to attend this clinic the only criteria is that your sight is sufficiently poor that you need to use a magnifier for reading etc, and you have had a sight test at a high street opticians within the last 12 months (even if you have been told that you are sight impaired and nothing can be done). Just give Merton Vision a call to make an appointment on 020 8540 5446 Wheels for Wellness Accessible Cycling Session 28th May 2015 Organised by MVSC and Wheels for Wellbeing, this accessible cycling session will be held at the David Weir Leisure Centre in Sutton from 12.00 -1pm. Contact MVSC for more details 020 8685 2272 Aspirations and Outcomes for Education, Health & Care Plans (EHCP’s) 19th June 2015 with Paula Jewes, EHCP Consultant, London Borough of Merton Venue: Chaucer Centre, Room J, Canterbury Road, Morden, SM4 6PX Time: 10am to 12pm 33 Merton CIL Newsletter Issue 11 April 2015 Statements are changing to EHCP’s over the next 3 years & need to contain “outcomes” for your child or young person. Schools will also plan their SEN support using outcomes. Come & find out what an outcome is, how it is different from an aspiration, target, output or provision, how do we know if they are SMART? & how do we know if they are the right ones for our children or young people? For catering reasons, please BOOK ahead for all events. Just email or leave a message on the answerphone with your name, contact details and the event you wish to attend Tel: 020 8687 4644 email: kids.first@swlondonmencap.nhs.uk website: www.mertonmencap.org.uk/kidsfirst.htm 34 Merton CIL Newsletter Issue 11 April 2015 5. A Final Word ... Damaged Flat Pack I have tried very hard to make contact But never receive a reply. I am told writing letters is useless, With that I am forced to comply. So I rang up a number they gave me, Rejecting the item they sent, They delivered a different replacement, Which was not at all what I meant. The instructions were so complicated, The flat pack laid out on the floor In no way resembled a likeness to The one they sent me before. I have made further calls to their office But always I get the same voice, With a message so quick and so garbled, It leaves me with no other choice. I must push several buttons in sequence, Repeating them all more than once, But I find myself back where I started Without any human response. So now I am faced with two flat packs, That lie in a dismembered mess. If ever again I am tempted, It’s some thing I’ll have to repress. (c) Irene Goldsmith 35 Merton CIL Newsletter Issue 11 April 2015 Merton CIL What a LiberTeas Sponsored Walk Sponsorship Form Merton Centre for Independent Living is a disabled people’s organisation providing essential services promoting the independence of Disabled People. Our sponsored walk raises funds in support of our services and increases our long term sustainability. Our members will walk with us on 13th June on a proposed route in Morden Hall Park, along the River Wandle to Merton Priory. Name Home Address / Email Amount LiberTeas celebrates 800 years since the signing of the Magna Carta. Contact www.mertoncil.or.uk or 020 3397 3119 for more details 36