Annexure 7 Critical Care Performance Report

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Annexure 7

Title

Author

Date of meeting

Action Required

Critical Care Performance Report

Network Manager

1 st July 2008

To receive the Critical Care Minimum Data Set reports

To receive Care Bundle compliance

To consider key issues in Critical Care performance

Purpose

The role of a Network is described as “to support and advise its stakeholders on the implementation of the national quality requirements, to monitor service performance and use this information to inform the commissioning process”.

The purpose of this report is to provide the Network Board with performance reports from the Critical Care Minimum Data (CCMDS) set information whilst a comprehensive Network Performance Monitoring Framework is under development.

CCMDS - Summary of main issues

CCCMDS was mandated in Wales from April 2007. The Welsh CCMDS adopted the majority of the English CCMDS data fields and definitions in order to use the CCMDS to benchmark Critical care activity information across England and Wales.

A number of standard CCMDS reports have been developed and published through

Health Solutions Wales. A final mechanism and process for reporting CCMDS information has yet to be finalised by the Welsh Assembly Government with HSW and in the interim CCMDS reports are available via Networks.

The Network Manager provides the Critical Care Units with monthly CCMDS reports and which have been discussed at the Service Improvement Group and within the

Task & Finish group to review CCMDS compliance.

The report attached as Appendix A provides CCMDS information for January,

February and March 2008, a summary of the Quarter and an annual summary for the period April 2007 to March 2008. Four worksheets provide information on:-

Activity

Admissions & discharges

Transfers

Bed utilisation

Key issues to highlight within the CCMDS reports are:-

SEW Critical Care Network 1 of 3

1. Data Quality

CCMDS is reported on completed episodes therefore long stay patients will only be identified within the reports when discharged.

Royal Glamorgan hospital identified duplicate reporting in the early months as

CCMDS were completed when patients transferred between levels of care. 1

CCMDS record should be completed for a complete episode of care and identify movements between levels of care during the episode.

Llandough Hospital are not completing all CCMDS information

Royal Glamorgan Hospital have identified a coding error affecting Tertiary transfers which was resolved in February 2008

Prince Charles Hospital – not recording Lower Level of care days

2. Activity report

UHW Average Length of stay for full year 134.2 hrs

Prince Charles Hospital average length of stay for full year 127.4 hrs

Royal Glamorgan 466 of 661 episodes which were less than 1 day admission

(full year)

3. Admissions & Discharges

Royal Glamorgan planned admissions 39.8% (full year) (263 of 661)

Nevill Hall planned admissions 14.9% (full year) (81 of 542)

UHW Delayed Discharges 23.7% (full year) (332 of 1398(

Royal Gwent Hospital Delayed Discharges 28.5% (full year) (290 of 1017)

Nevill Hall Hospital – early discharges 7.6% (41 of 542)

Royal Glamorgan – early discharges 6.7% (44 of 661)

4. Transfers

Royal Glamorgan 17.2% Tertiary transfers (114 of 661) – coding error

5. Bed Utilisation

April 2007 – March 2008

Hospital

Llandough

UHW

Nevill Hall

Level 2 Days

1492

2104

846

Level 3 Days

1260

6592

1499

Lower level days

18

305

62

Royal Gwent

Prince Charles

2688

494

1623

1160

42

1

Royal Glamorgan 438 360 1447

Implementation of Ward Watcher will assist critical care units in improving their

CCMDS information reporting.

The Network has identified areas for local training to improve compliance with the data definitions.

The Network Manager is meeting with Audit clerks to discuss what guidance would assist them and the development of “Frequently Asked Questions”

Care Bundle Compliance

The report attached at Appendix B provides a 12 month summary of the Critical Care bundle compliance data. Critical Care Units record this information into a database

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established & supported by NLIAH as part of the Welsh Critical Care Improvement

Programme.

Gaps in completion are due to recent problems with the IT system to enable

Trusts to access the database

Bundle compliance is measured daily but frequency of reporting is at the Trust discretion

The Network will need to work with NLIAH to sustain care bundle reporting within critical care as this forms part of the Key Quality Indicators agreed by the All Wales Critical Care Advisory group

Recommendation

The Network Board is recommended to:-

Note the issues raised regarding CCMDS data quality

Note that Ward Watcher will assist compliance and completion of CCMDS reporting

Note the key performance issues identified within the CCMDS reports

Note that a sustainable solution to the reporting of care bundles needs to be developed

3 of 3 SEW Critical Care Network

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