PARTNERING TOGETHER TO PROTECT OUR COMMUNITIES “Sharing Resources to Promote Crime Prevention Throughout Central Florida” Central Florida Crime Prevention Association www.cfcpa.org Table Of Contents Aggressive Driving Alarm Systems; False Alarm Reduction Alcohol/Drugs/Tobacco Auto Theft Prevention Bank Security/ Robbery Survival Bicycle Safety Business Security Children Safety; Child Abuse Date Rape; Self Awareness Disaster Planning Domestic Violence Elder / Senior Issues Firearms Fraud Home Security Identify Theft Internet Safety Neighborhood Watch Pedestrian Safety Personal Awareness School Safety Sexual Assault Prevention Suspicious Activity Travel Tips Traveling Criminals Vehicle Safety SPECIALTY PROGRAMS Additional Reference Links 2 AGGRESSIVE DRIVING; ROAD RAGE Citizens Neighborhood Watch- Orlando, reports a DVD entitled “Road Rage and Aggressive Driving- A View from the Drivers Seat”. It is 20 minutes long and costs $100.00. It is a very good video and puts you right in the driver’s seat and in the middle of the action. To obtain more information, call 1-800 367 2467 or go to the website at www.aimsmultimedia.com. Orange County Sheriff’s Office- has a brochure entitled “Slow It Down- Turn It Down” a colorful brochure about noise and speeding. Copies of this handout are available from email@example.com or any member of the Orange County SO Crime Prevention Unit at 407.254.7100. Seminole County Sheriff’s Office, the SCSO has a PowerPoint presentation about Aggressive Driving. A copy of the PowerPoint is available by contacting the Crime Prevention Unit at firstname.lastname@example.org. The SO also has a visual effect display, a crashed vehicle on a trailer that can be towed to an event. For the trailer display, contact Lt Pete Kelting at 407.665.6938 3 ALARM SYSTEMS Home, Business and Auto Orange County Sheriff’s Office Provides information on alarms to help guide the homeowner/business owner in their search for the appropriate alarm for their needs. This is not a specific program, but informational only. Alarm information is also part of our Neighborhood Watch presentation. We provide information on business security such as burglary prevention tips and robbery information. Auto burglary/theft tips are included in Neighborhood Watch and several other prevention programs. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Orlando Police Department Offers a program to reduce False Alarms. For information, contact Lisa Strano at 407.246.2549. 4 ALCOHOL / DRUGS / TOBACCO Orange County Sheriff’s Office Provides the following programs upon request: Children’s Safety Village presents- Video-Drugs-How do they affect the body Video- Alcohol- The most dangerous drug on earth Video- MTV- Talks Tobacco Video- Keeping Your Kids Tobacco, Alcohol & Drug Free Lectures to children- Elementary age Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office A Drug and Alcohol Abuse in the Workplace presentation is offered to local businesses. This one-hour presentation offers tips on how to recognize a co-worker with this problem and ways to address the problem. For a copy, email email@example.com 5 AUTO THEFT PREVENTION Kissimmee Police Department offers its residents a flier that can be folded to look like a card, with the Kissimmee PD badge on the front. When opened, it offers tips on Auto Theft Prevention. They put these on vehicles in parking lots and areas where vehicle thefts have been a problem. For more information, contact the KPD at 407 847 0176 Seminole County SO brought a static display with signs offering tips on how to prevent your vehicle from being stolen. They also brought a display of items a car thief will use to enter a secured vehicle. This is easy to make with a piece of wood, angle iron and tools used by thieves. They also offer the Combat Auto Theft (CAT) program, especially for seniors. They produce handouts entitled “Is Your Vehicle a Crime Waiting to Happen?” that list ways to prevent your vehicle from being stolen. For more information contact the SCSO Crime Prevention Unit at 407 665 6977 or go to the website at www.seminolesheriff.org and click on “Community Services / Crime Prevention” in the left menu. 6 BANK SAFETY / ROBBERY SURVIVAL Orange County Sheriff’s Office Orange County SO has a flier informing employees of procedures to help prevent robberies and also what to do if robbed. For a copy of it, go to the Orange County Sheriff’s office website and click on Brochures & Fliers. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office BANK ROBBERY SURVIVAL SEMINAR DISCLAIMER This presentation was prepared by the Crime Prevention Unit of the Seminole County Sheriff’s Office. This presentation is not intended to alter, supersede or eliminate the Policies and Procedures of any business to which this presentation is made. ROBBERY PREVENTION PRESENTATION OUTLINE INTRODUCTION & DISCLAIMER There are few crimes that are more frightening and potentially dangerous than bank robbery. Customers and employees alike can become victims. Bank employees who think that it could never happen to them are sadly mistaken. During any given year the odds are one in nine that any given banking facility could be the victim of a robbery. That is why proper training is so important. This is not to make you paranoid, but to educate you so that dangerous mistakes will not be made. The policy of all police agencies in this area is to get the robber out of the bank. We do not want any heroes and certainly do not want you putting yourself or your co-workers in harm’s way. As we go through this list of suggestions remember they are only that. At the time of the armed robbery you must make the decision on how to handle yourself and do only what you feel safe in doing. If you are knowledgeable of your bank’s equipment and policies and are sure of how they work, you will be able to set off the proper signals at the appropriate time. These suggestions are not intended to alter or take the place of your bank’s policies and procedures regarding robberies. ROBBERY PREVENTION Three Objectives of Robbery Training Prevent injury or death to customers, employees and law enforcement Allow Exit of the robber(s) as quickly as possible without causing panic. Assist law enforcement in identification of the robbers Pre-Planning of Robbery Procedures Employee Responsibilities Each branch should have a robbery kit and employees should know its purpose and location. After a robbery, every employee should have a job (call police, lock doors, check for injured persons, protect exposed money, protect crime scene, pass out suspect ID cards) Employees should know company procedures, i.e. Opening & closing, robbery notification, etc. Keep your plan confidential Height markers should be clearly marked on all exits and employees should know their purpose. 7 Employees should know the importance of controlling access of employees, customers and maintenance service personnel. Know who are the customers, the strangers, i.e. who is allowed in what area of the bank. This makes everyone accountable to each other. All robbery devices such as cameras, tapes should be checked to see if in good working condition. Lens should be wiped, camera aligned, equipment maintained, bait money and or dye pack in place, etc. Make sure cash drawer limits are adhered to. Make sure large sums of money are verified out of view of lobby. All employees and security personnel should receive training. Know when & how to use alarms Employees should be alert for suspicious people: Who appear to be observing teller counters Looking for location of security equipment Looking for exits Asking questions about opening & closing times Individuals who leave a teller line and return when someone gets behind him Persons dressed in odd fashion long coats or rain coats especially when it’s not cold or raining Persons wearing sunglasses inside and looking down Persons carrying folded newspaper or paper bag If observe a person loitering in or around your bldg: Notify security, branch mgr, head teller Contact law enforcement Know your branches opening and closing policy Know where and how to use alarms Know use of surveillance camera. If policy allows take picture of suspicious persons. If not, write description down and hold for future use. (Remember, in planning the attack, the robber has probably assumed that the robbery can be completed w/o either confrontation or apprehension by the police. It is believed that most robbers anticipate up to 4 minutes before L. E. arrive. Very few are professional: Beware of the amateur, he is usually more nervous than the victim.) Opening & Closing Procedures- consists of external and internal inspection by the first person to arrive to see that no irregularities exist. If 2 people arrive at the same time, one person should remain in their vehicle until the all-clear signal is presented by the person inside the bldg. Establish 2 types of signals: Visual- Allows employees who arrive after first employee to know that all is all right in bldg. Verbal-Allows an employee to call & verify that all is OK if first employee forgets to put visual signal up. All windows and doors should be inspected from outside for evidence of tampering before entry is made. If evidence is found, entry should not be made. Go to nearest phone while keeping bldg in sight (if possible) and call L. E. After outside inspection is completed and all systems appear to be in order, then entry is made. Make sure entry door is locked immediately upon entry. After interior of bldg is searched and nothing unusual found, then all clear signal can be displayed. (Change signals periodically) Employees should know and look for these signals prior to entering the bldg. If signal is not displayed, employees should go to nearest safe phone & call office. (This is where the verbal code is used. If employee inside does not give the code or doesn’t answer the phone, call L. E.) Upon calling police give following info: Your name Bank’s name & address Why you are calling Where you are calling from & request deputy meets you at that location Do not approach or unlock the door to suspicious or unknown persons during non-business hours. Closing Procedures All doors locked at end of regular bus. Hours. They should not be opened to anyone not having authority to be within the bldg at that time. All areas of office will be searched for persons hiding within the facility, customer’s property left behind, unsecured office property. Before leaving look for suspicious persons or activity outside which might hamper your safe exit. PROCEDURES DURING ROBBERY Avoid actions that might cause danger to self or others Try to remain calm. Cooperate! Avoid quick unnatural movements. Consider all weapons loaded and dangerous. Consider the subject armed even though a weapon is not displayed. Obedience to suspect instructions Pay attention to what they say, how they say it, start making a mental note of their description. Don’t answer phone unless he tells you to. 8 Be careful in what you say… don’t provoke the robber. Give only the amount of currency demanded. If given a note, let it drop on counter, avoid touching it Be aware of where they touch; counter, side box Activating the Alarm Ensure bait money and or dye pack is included if this can be done safely. Activate robbery alarm system and surveillance if it can be done safely. Contact police & confirm holdup if possible. Advise whether suspects are still on premises or not. Law enforcement will not enter premises unless advised that suspects have fled scene. Stay on the line with L. E. until they release you Never contact law enforcement by phone if you will put yourself or others in danger! Make a mental note of the robber’s physical characteristics: Speech Scars, Marks, Tattoos Left or right handed Clothing Other observations: Additional Suspects Type & Description of weapon Method & Route of Escape Vehicle & Tag Description Note Avoid handling-Drop on counter If unable to retain note, recall contents, language peculiarities, written or printed. POST-ROBBERY PROCEDURES DO NOT CHASE SUSPECT! Implement pre-planned employee assignments: Contact Law Enforcement Lock doors & attempt to keep customers until L. E. arrives Check for injuries and notify medical services Protect crime scene, i.e. money, notes, etc. Do not permit witnesses to discuss their observations-discussion may change your memory Pass out & complete suspect identification cards Do not disclose amount of money taken to media SUMMATION BE AWARE OF SURROUNDINGS DON’T ESTABLISH ROUTINES REPORT SUSPICIOUS PERSONS OR ACTIVITIES TO L. E. KNOW PHONE NUMBER OF L. E. PREPARE YOURSELF MENTALLY & PHYSICALLY-CAN HAPPEN ANY TIME TO ANY ONE! REMAIN CALM – REMEMBER, YOUR SAFETY IS MORE IMPORTANT THAN ANY AMOUNT OF MONEY. For more information on this program contact the Crime Prevention Unit at firstname.lastname@example.org. 9 BICYCLE SAFETY Orange County Sheriff’s Office Provides the following: Children’s Safety Village presents Conduct bike Rodeos, Have 4 Elementary and 2 Middle School-Fully Equipped bicycle trailers to conduct Bicycle rodeos in the school Have a curriculum for elementary and middle school Utilize Jell-O brains, posters, synthetic material of brains with and without hematoma (blood clot) Lectures for all ages Utilize the Risk Watch Curriculum Helmets for sale at discounted price Helmet fitting (hands on with written instructions) Video-have many video’s available Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Helmet Fit Clinics (requires participants to bring a bike helmet) Participants are instructed in the importance of helmet use, the consequences of not wearing a helmet and helmet misuse, i.e. brain injuries and proper helmet fit. A hands on fitting session is conducted where participants practice fitting a helmet properly. For more information on this program contact the Crime Prevention Unit at email@example.com. 10 BUSINESS SECURITY JB Crawford Security Consultant Mr. Crawford is available, gratis, to assist a law enforcement member to address questions regarding this topic. Please visit www.jbcconsultant.com Orange County Sheriff’s Office Provides business security surveys, robbery information, shoplifting information and other types of training specific to a particular business’ needs. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Several in-service seminars are available to Seminole County businesses and their employees, including “Crime Prevention in the Workplace”, “Shoplifting”; and “Robbery Prevention” (Banks, convenience stores, etc.). Security Assessments are also available. For more information on this program contact the Crime Prevention Unit at firstname.lastname@example.org. 11 CHILDREN SAFETY; CHILD ABUSE Child Restraints- Car Seats Orange County Sheriff’s Office The Occupant Protection Unit has programs tailored to educate community members of every age on the importance of riding safely in a vehicle. Preschool/Kindergarten - BUCKLEBEAR Puppet show and video Elementary - Video and program Middle and High School - Classroom presentations and Ghost Out Program/Assembly Parents Groups/Civic Groups/Safety Fairs - Correct car seat selection and installation; safety belts, air bags and other vehicle safety information Car safety seat checks are held numerous times each month at various locations where certified technicians check the correct installation. Four-day certification classes are held in our county several times annually to train those interested in becoming nationally certified to check child safety seats. Appropriate handouts and printed information distributed at every program. Children’s Safety Village presents Conduct 32 hr technician certification course-power point presentation Conduct 3-hr educational seat class-Free Offer child safety seats at a discounted price Conduct weekly/monthly car seat checkpoints Utilize out mobile car seat van every other month (we share it with Seminole County and have access to it every other month) Have dial-a-belts to demonstrate how to properly buckling up and various seat belt systems, various child safety seats, Videos-various videos available Buckle Bear –lap puppet with audiocassette tape Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office The following child safety presentations are available to the community: Street Smart Kids (Abduction prevention program for Pre-K through middle school); Poison Safety (Pre-School only); “We Love You, Buckle Up” (use of BuckleBear puppet for Pre-K & Kindergarten); Winners Don’t Use (Drug Prevention Assembly for Elementary Grades); Bicycle Safety (elementary grades); My Body, My Own (Sexual Abuse Prevention for Pre-K & K); Gun Safety (Pre-K through Elementary Grades); 911 (Preschool through Elementary Grades); On My Own and Ok (Latchkey program for elementary grades) Pedestrian Safety (Pre-K through Elementary Grades) Each child safety program has an accompanying parent program as well. Child Fingerprinting 12 The SCSO offers this free service at community events or it may be scheduled by appointment through the Community Services Section/ Crime Prevention unit of the Sheriff’s Office. The child is fingerprinted and the print card is given to the parents for their records. The card has a place for a photo and for physical description. Car Seat Checks By Appointment Only Caregivers may request to have their car seat checked for proper installation and use by a certified Child Passenger Safety Technician by contacting Margaret Levins at (407) 665-6748 for an appointment. Car Seat Education Class This two-hour class is held in partnership with the Seminole County SAFE Kids Coalition and is available only to Seminole County residents. Registrants are taught the proper use and installation of child restraints. Following the class instruction, Certified Child Passenger Safety Technicians “talk” registrants through the installation of their car seat in their own vehicle. The caregiver installs the car seat with the assistance of the technician. Certified Child Passenger Safety Technicians and Instructors from both SAFE Kids and the Seminole County Sheriff’s Office and other law enforcement agencies teach this class. This class is open to all Healthy Start clients; daycare owners/operators (counts towards in-service hours) and all interested Seminole County caregivers. Child Restraint Offenders Program This three-hour education class is also held in partnership with the Seminole County SAFE Kids Coalition. The purpose of this class is to provide child safety information to persons who have received a citation due to improper placement or lack of using a child restraint device; to provide insight into all phases of crash dynamics and to emphasize proper seat belt usage and safety. In lieu of payment for fines and points, first time offenders can elect to take the course in an effort to decrease court costs and times. Registrants are instructed in the proper restraint of children in a vehicle; and proper use and installation of child safety restraints. Following the class instruction, Certified Child Passenger Safety Technicians “talk” registrants through the installation of their car seat in their own vehicle. The caregiver installs the car seat with the assistance of the technician. Certified Child Passenger Safety Technicians and Instructors from Seminole County SAFE Kids Coalition; the Seminole County Sheriff’s Office and other law enforcement agencies teach this class. For more information on these programs contact the Crime Prevention Unit at email@example.com. 13 DATE RAPE; SELF AWARENESS Seminole County Sheriff’s Office There is a Women’s Safety Presentation in place that incorporates this topic, including a Self Awareness Presentation available on CD by e-mailing firstname.lastname@example.org 14 DISASTER PLANNING JB Crawford Security Consultant Available, gratis, to assist a law enforcement member to address questions regarding this topic. Please visit www.jbcconsultant.com Orange County Sheriff’s Office Has a CD available, which has information on terrorism/ disaster planning information. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Robert Samson- Marriott Vacation Club International Business Continuity and how to keep your business up and running before, during, and after a disaster. There are presentations available as downloads on the CFCPA website at www.cfcpa.org or by contacting Bob at email@example.com. 15 DOMESTIC VIOLENCE Orange County Sheriff’s Office Available for a public presentation are Power point presentations for diverse groups to include medical, dental, teachers, and law enforcement etc. Topics include primary aggressor, power and control, children and domestic violence and other dynamics of Domestic violence. Also available to perform threat assessment related to domestic violence as well as stalking related to domestic violence. All presentations include video and most include handouts. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Available through the Victim Services Unit of the Sheriff’s Office at 407.665.6922. 16 ELDER / SENIOR ISSUES Attorney General’s Office- Senior’s vs Crime: Offer Store Front opportunities for seniors to report problems and seek assistance. They also offer programs to large groups of seniors concerning cons and scams. Dave Blacklock Senior Sleuths Seniors vs Crime Altamonte Springs Police Department 135 West Central Blvd Altamonte Mall Store Front Orlando FL 32780 SR 436 407 999 5588 Altamonte Springs FL 32771 firstname.lastname@example.org email@example.com Lake County Sheriff’s Office has a lost Alzheimer’s patient tracking system using metal brackets able to be tracked via helicopter. They also have a Daily Call program. They also do safety presentations or groups or seniors. Lake County Sheriff’s Office 360 Ruby Street Tavares FL 32778 Linda Harville 352 343 9500 lharville@LCSO.org Lake Mary Police Department does safety presentations to senior groups and maintains an At-Risk data base for emergency situations. Lake Mary Police Department 165 E. Crystal Lake Ave. Lake Mary FL 32746 Anthony Seda 407 585 1305 firstname.lastname@example.org Longwood Police Department uses the Daily Call program and maintains a data base of At Risk citizens for emergency situations. They also do safety presentations or groups or seniors. Longwood Police Department 235 W. Church Ave. Longwood FL 32750 Herb Stewartson 407 260 3410 email@example.com 17 Ocoee Police Department offers a program entitled Family and Friends, a safety programs for seniors in nursing facilities. They also do safety presentations or groups or seniors. Ocoee Police Department 175 N. Bluford Ave. Ocoee FL 34761 Tom Maroney 407 905 3160 firstname.lastname@example.org Orange County Sheriff’s Office- offer free 911 cell phones to seniors; Have a seniors’ Citizen Police Academy that is 1 day a week for 6 weeks that can be presented to an organization. Call Laura Lang, 407 254 7375. Children’s Safety Village presents “Have a Game/display” to show grandparents how to keep their grandchildren safe when they are watching them. TRIAD/SALT program. We do personal safety/crime prevention programs for senior groups. We also provide 9-1-1 cell phones and file of life packets for home and wallet. In addition, brochures include Identity Theft, C.A.T. enrollment, 2-1-1 community resources, and elder helping, personal safety etc. Orange County Sheriff’s Office 2500 W. Colonial Drive Orlando FL 32804 Joseph Canzoneri Jospeh.email@example.com Orange County Consumer Fraud Unit does presentations to senior groups in Orange County covering topics such as telemarketing, identity theft, charitable giving, and home repair. Brochures and consumer education materials are available. Contact Orange County Consumer Fraud at (407) 836-2490 Osceola County Sheriff’s Office has a program entitled Safe Return; a tracking system for Alzheimer’s using metal bracelets, able to be tracked via helicopter. Osceola County Sheriff’s Office 400 Simpson Road Kissimmee FL 34744 Karen Murphy firstname.lastname@example.org Oviedo Police Department offers free 911 cell phones to seniors; they also perform checks on at-risk individuals. They also do safety presentations or groups or seniors. Oviedo Police Department 400 Alexandria Blvd. Oviedo FL 32765 Grace Robertson 407 977 6146 email@example.com 18 Seminole County Sheriff’s Office The Seminole County Sheriff’s Office is fortunate to have an Elder Services Section that implements a comprehensive approach to elder issues within our county. The section addresses prevention standards to all age groups with the following programs available to address needs and concerns specific to seniors or at risk residents; Elder Abuse Awareness, Emergency Information Programs, Triad involvement and program awareness, Understanding Crime and the Elderly. These programs are available through the Elder Services Officer of the Sheriff’s Office. Elder Intervention Team The Sheriff’s Office has developed an Elder Intervention Response Team. This group consists of Deputies and Police Officers that have been trained in Crimes Against the Elderly and the comprehensive issues required resolving them. Ultimately in it’s early stages the Elder Intervention Team members respond to calls that are specific to at risk or victimized elders to insure that the resident receives a vulnerable adult specific response to the situation. The EIT program allows for Prevention, Intervention, and Enhanced Response to Elder/Vulnerable Adults situations that arise on a daily basis within Seminole County. Triad/SALT Seniors and Law Enforcement Together Seminole County Sheriff’s Office introduced and implemented the Seminole County Triad in 1993 and continues to participate in the organization. The Sheriff and seven Municipal Police Chief’s along with the State Attorney, Seniors, and Senior Service Providers work together to insure that the safety of seniors and the services provided by emergency responders within our community are specific to the needs of the aging and disabled residents. This program develops multi-jurisdictional consistency in the area of aging issues allowing a more effective implementation of countywide programs including emergency information programs, elder abuse awareness, and elder response initiatives. Seminole County Sheriff’s Office is active in Triad at the local, State, and National levels. Seminole County Sheriff’s Office 100 Bush Blvd. Sanford FL 32773 Dotti Burkett firstname.lastname@example.org 19 FIREARMS Orange County Sheriff’s Office Firearm presentations made as it relates to forensic science as part of the tour of the forensic facility to include the new water recovery tank. Children’s Safety Village presents Risk Watch Curriculum Lecture presentation provided to school age children Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. 20 FRAUD Scams and Cons Telephone / Telemarketing Scams Dave Blacklock- SR VS CRIME Seniors vs. Crime Storefront Operations: Storefronts are offices, staffed by senior volunteers that exist solely to assist senior citizens who may have been the victim of high pressure sales tactics, unethical business practices, scams or frauds. Seniors vs. Crime Mentor Program: Seniors come to Storefronts AFTER they have been victimized. The mentoring program seeks to provide direct help to seniors BEFORE they become victims. Seniors who are deemed to be susceptible to highpressure sales tactics or other unethical conduct are encouraged to use our mentoring program. Orange County Consumer Fraud Unit Speakers are available to give presentations to groups in Orange County concerning a variety of topics. Groups may request a general presentation or ask for specific topics. Topics include: appliance repair, auto sales, auto repair, business opportunities, home solicitation sales, home repair, work at home offers, prize offers, false advertising, household moving, EBay auction fraud, merchandise sales, pet lemon law, telemarketing, vehicle towing, identity theft, etc… Brochures and consumer education materials are available. Contact Orange County Consumer Fraud at (407) 836-2490 Orange County Sheriff’s Office Brochures on scams; in addition, our senior section has programs on scams. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Available is a program called “Scams & Cons” using clever props and real life material to show audience the type of scams and con jobs that are being perpetrated on the public. Handout material is available. For additional information contact them at email@example.com. AntiPhishing CardCops http://www.antiphishing.org/ http://www.cardcops.com/ Phishing attacks use 'spoofed' e-mails and fraudulent websites designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. This website tracks trends and offers verification of fraudulent phishing schemes. CardCops supplies protection services for both consumers and merchants with regard to credit card protection. They can validate if any credit card has been compromised via their database. The site offers advice for protecting credit card and personal information. 21 Federal Trade Commission http://www.ftc.gov/reports/privacy3/fairinfo.htm Federal Do Not Call Program https://www.donotcall.gov/default.aspx 22 The Federal Trade Commission is the main body enforcing privacy and security requirements. This site is full of resources, current information and legislative updates. The main Federal Trade Commission site to register a telephone number for the do not call list or to file a complaint. HOME SECURITY Orange County Sheriff’s Office Crime Prevention Practitioners will go to the individual’s home to perform a security survey, citing the good and bad points of the home. This also includes any specific concerns that the homeowner may have. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Available to the public is a PowerPoint program on Residential Security. We also have hardware, a sliding glass door and a window and numerous security devices we use and show the audience. These items help to provide the audience with the actual item they may need to make their home a Hard Target. For additional information contact them at firstname.lastname@example.org. 23 IDENTITY THEFT Orange County Consumer Fraud Unit Speakers are available to groups in Orange County. The presentation will identify how to avoid becoming a victim, how to protect your personal information and steps to take if you become a victim. Brochures and consumer education materials are available. Contact Orange County Consumer Fraud at (407) 836-2490 Orange County Sheriff’s Office Will provide a presentation on Identity Theft and have brochures dealing with the topic. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office The SCSO offers a 45-minute presentation on ways to avoid becoming a victim of ID Theft, what to look for, how to check your Credit Report and avoiding giving out personal information. Once a victim, there are already programs in place to deal with the problem. For additional information contact them at email@example.com. Identity Theft Resource Center http://www.idtheftcenter.org/index.html 24 Nationwide non-profit organization providing victims resources, listing current laws, providing scam and consumer alerts and resources for law enforcement. INTERNET SAFETY Marriott Vacation Club International- Bob Samson MVCI offers a PowerPoint program that includes a portion on ID Theft. This can be obtained by contacting Bob or the CFCPA website at www.cfcpa.org. John Blacklock- SR vs Crime Alert Program: The Project provides “Alerts” through our email system to all Senior Sleuths who are on line. Alerts include current scams, frauds, deceptions, and criminal activity that are occurring or are anticipated to occur within a certain area. Alerts are also posted on the Project web site. Seminole County Sheriff’s Office “The Internet and Your Child” is a free, hands-on Internet safety program for parents, teachers, caregivers, and other people who oversee children’s online activities. Representatives of the Sheriff’s Office employees from our Diversified Investigative Services Section, Information Services, Child Protective Services, and Crime Prevention Unit facilitate the seven-hour course. The class will provide caregivers with vital information on what they can do to minimize the potential of their child falling prey to not only criminal behavior but also activities not approved by parents or caregivers. The course covers everything from how computers work to live demonstrations of how child molesters use the Internet to gain access to child victims online and much more. Visit www.seminolesheriff.org for more information on class topics and to register online. For additional information contact them at firstname.lastname@example.org Center for Internet Security http://www.cisecurity.org/ CIS was established to help organizations around the world effectively manage the risks related to information security. CIS provides methods and tools to improve, measure, monitor, and compare the security status of your Internet-connected systems and appliances. Federal Trade Commission Tips for Cyberspace http://www.ftc.gov/bcp/conline/pubs/online/sitesee.htm Federal Trade Commission Kidz Privacy http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/ 25 The FTC provides a site with tips for traveling through cyberspace. The site gives great advice for keeping children safe. There is an excellent glossary included. This FTC link provides a child friendly place to learn about being safe in cyberspace and protecting one's self. It has excellent resources for adults with regard to protecting children and children's rights. Free Security Checkup for Your Computer http://www.dslreports.com/scan/ Guardian Angel http://www.theguardianangel.com/ Internet Fraud Complaint Center http://www.ifccfbi.gov/index.asp Reports.com features a no charge service via the web to scan your computer for vulnerabilities with respect to a firewall. While the scan is high level, it does provide a quick check for the obvious weaknesses found in most high speed connections to the Internet. This site is loaded with explanations on protecting children, software for protecting computer users and explanations on how computers work. The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). IFCC's mission is to address fraud committed over the Internet. For victims of Internet fraud, IFCC provides a convenient and easy-to-use reporting mechanism that alerts authorities of a suspected criminal or civil violation. For law enforcement and regulatory agencies at all levels, IFCC offers a central repository for complaints related to Internet fraud, works to quantify fraud patterns, and provides timely statistical data of current fraud trends. 26 NEIGHBORHOOD WATCH Orange County Sheriff’s Office Our program includes a power point presentation, which goes over residential security, operation identification, 9-1-1, aspects of the Neighborhood Watch program, and Homeland Security. At this presentation a neighborhood will be provided information to coordinate Block Captains to become an active program. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office A 45-minute presentation offering Whom, What and Why a Neighborhood Watch is important and the process for setting up the Watch. Block Captain Training is also a part of this program. For additional information contact them at email@example.com. 27 PEDESTRIAN SAFETY Orange County Sheriff’s Office Children’s Safety Village presents Risk Watch Curriculum available to schools-lecture and activities based Conduct –Walk to School on October 8th each year with the schools Provide lecture/hands on presentation on how to cross the street safety Have various signs-Caution children; look left Right Left, Cross at crosswalks etc. along with various traffic signs, stop, yield, ped. crossings etc. Video-various videos available Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. 28 PERSONAL AWARENESS Orange County Sheriff’s Office Personal Safety includes safety tips for shopping, burglary prevention tips, driving safely, ATM usage and more. This general program is designed to assist the individual to become more aware of their surroundings to help prevent them from becoming a victim. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office A safety awareness program offering tips for the home, work, and play. Actual case histories are referred to and audience participation is encouraged. For additional information contact them at firstname.lastname@example.org. 29 SCHOOL SAFETY Bryan Tittle, Orange County SO reported they have a new Crime Prevention Mobile Unit and plan to take it to schools for displays. Lake County SO has some coloring books about general crime prevention and safety they give out at school events. Seminole County SO just developed a Bullying Program that has been presented with some nice responses. Members were also advised to contact Central Florida CrimeLine (!-800-423-TIPS) and obtain some “SPEAK-OUT HOTLINE” stickers to post in schools advising students they can report incidents anonymously about possible drugs, guns, fights, etc. 30 SEXUAL ASSAULT PREVENTION Orange County Sheriff’s Office This program includes personal safety tips as well as general crime prevention information. The program can be modified depending on the audience. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office The following are some of the topics covered in this one hour non-physical sexual assault prevention presentation: Common Myths & Misconceptions Addressed; The Three Stages Leading Up To a Violent Assault; Profile Of A Rapist; How to Reduce Your Chances Of Becoming the Next Victim; When The Assailant Is Not A Stranger; Pros & Cons of Self Defense Tools; Florida Law Regarding Ownership of Self Defense Tools and Worst Case Scenarios. For additional information contact them at email@example.com. 31 SUSPICIOUS ACTIVITY Orange County Sheriff’s Office Many of these concerns are addressed in our personal safety and Neighborhood Watch programs. Individuals are taught what to look for when identifying a suspicious person or vehicle. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office This topic is covered when doing Home Security, Neighborhood watch and Business and Bank presentations. Handout fliers advise the public what to look for and how to report suspicious activity For additional information contact them at firstname.lastname@example.org. 32 TRAVEL TIPS Seminole County Sheriff’s Office The SCSO offers a short seminar on ways to protect themselves while traveling. Tips about your vehicle’s condition; avoiding unfamiliar areas and what to do if problems arise with the vehicle, or personal safety. For additional information contact them at email@example.com. 33 TRAVELING CRIMINALS Orange County Sheriff’s Office Our intelligence detectives may be available to provide programs on traveling criminals. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office The SCSO offers a PowerPoint program explaining the Traveling Criminals and the methods of operations. He offers photos and descriptions of the most famous individuals and how they operate and move around. For additional information contact them at firstname.lastname@example.org. 34 VEHICLE SAFETY Burglary; Prevention Theft Prevention- C.A.T. Program Road Rage VIN Etching Orange County Sheriff’s Office Many of these concerns are addressed in our personal safety and Neighborhood Watch programs. However, depending on the type of program more emphasis can be made on a particular topic. The C.A.T (Combat Auto Theft) program is offered at all of our Substations. Children’s Safety Village presents Presentation on Airbag safety, how and why to buckle up for adults and children. Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office This auto theft prevention program explains ways to prevent you from becoming a victim of vehicle burglary and auto theft and how to make your vehicle a harder target. The pros and cons of various vehicle anti-theft devices are also presented. VIN Etching All windows of a person’s vehicle are etched with the vehicle identification number. Good theft deterrent- thieves do not want to replace all the windows of a stolen vehicle. This activity is done at community events and in conjunction with CAT signups. C.A.T. Combat Auto Theft program- a statewide recognized auto theft prevention program that places highly reflective stickers on vehicles and is designed for drivers who do not normally drive between 1 and 5 am. By displaying these decals, the vehicle owner gives law enforcement officers permission to conduct an investigative stop of their vehicle between 1am and 5am to determine if the vehicle has been stolen. Sign up events are scheduled periodically in the county at senior centers or senior apartment communities. For additional information contact them at email@example.com. 35 SPECIALTY PROGRAMS JB Crawford Security Consultant Open to assist the association regarding any business physical security requirement, such as conducting physical security surveys, evaluating current security programs, etc. Orange County Sheriff’s Office Guided Tours are available of our forensics lab, which can be incorporated into the firearm presentation. This can include some hands on fun. Homeland Security- this is a major focus for the Orange County Sheriff’s Office. This program includes historical information on terrorism, trends, what to look for and tips should an event occur. The Sheriff’s office also conducts security surveys for businesses, which may be possible targets. The Children’s Safety Village presents Poison Safety-Have poison display box and provide lecture/hands-on presentation for elementary age children Water Safety-Have life vest, hook, and water safety equipment to provide visual demonstrations for water/boating safety. Provide lecture/hands-on presentation to elementary age children Fire Safety –Have phone for children to practice calling 911, mats to stop drop and roll. Provide lecture/hands-on presentations to elementary age children Contact any member of the Orange County SO Crime Prevention Unit 407 254 7100. Seminole County Sheriff’s Office Boy Scout/Cub Scout Crime Prevention Programs: Boy Scouts Of America Crime Prevention Merit Badge; Boy scouts are eligible to earn the crime prevention merit badge after completing a five-week crime prevention program through the Community Services Section/Crime Prevention Unit of the Sheriff’s Office, in accordance with the Boy Scouts of America requirements. Cub Scout/Boy Scout Crime Prevention Award; Both cub scouts and boy scouts are eligible to receive this crime prevention award patch through the Seminole County Sheriff’s Office Community Services Section/Crime Prevention Unit. Ask the Crime Prevention Unit to assist your Scouts in earning the Crime Prevention Award patch. This two-phased program will teach your scouts about crime prevention and law enforcement. National Sheriff’s Association Crime Prevention Patch; Any boy scout who participates in a crime prevention program with the Sheriff’s Office is eligible to receive this patch. For additional information contact them at firstname.lastname@example.org. 36 Additional Reference Links JunkBusters http://www.junkbusters.com/ Microsoft Security http://www.microsoft.com/security/ Microsoft Security for Home Users http://www.microsoft.com/security/protect/ Microsoft Security for IT Professionals http://www.microsoft.com/security/guidance/d efault.mspx National Cyber Alert System http://www.us-cert.gov/ Office of Management and Budget http://www.whitehouse.gov/omb/inforeg/infopo ltech.html Online Privacy Alliance Out-Law.com http://www.privacyalliance.org/resources/rules ntools.html PC Port Assignments http://www.siterecon.com/IANAPort.aspx PC Port Assignments http://www.iss.net/security_center/advice/Expl oits/Ports/ http://www.out-law.com/ 37 One of the world's most comprehensive collections of information about junk messages and how to stop them. It is not intended for just casual browsing. The site's mission is to educate Internet users on how to protect their privacy by controlling direct marketing activities. Microsoft's site filled with resources inform users of security risks and offer quick links to both Windows and Office updates. This section of Microsoft's site contains simple advice for home users on how to secure their computer from the obvious vulnerabilities found at home on the Internet. A Security Guidance Center for developers and IT professionals with in-depth technical guidance, tools, training and updates to help plan and manage security strategies. This free information includes checklists to help perform security-related checks and processes, step-by-step instructions for a broad range of security tasks, and product- and technology-specific guidance to help protect platforms, networks, desktops and data. A division of Homeland Security, providing Cyber Alert Security Bulletins. Both technical and nontechnical information is available. Comprehensive library of documents in .PDF regarding computer security, privacy guidance, reference materials, etc. Rules and tools for protecting personal privacy online. A site providing access to free legal advice about computer related laws. You will have to register. Reference site to determine common uses of the 65, 535 open ports that exist on a PC. Another useful site from Network Ice that defines commonly used PC ports and offers further information as to their purpose and function. PublicData.com http://www.publicdata.com/ This site is both useful and fearful. It is a subscription service (between $2 to $20 per month) to gain access to vast amounts of personal information. You can search by state and find information on: criminal records, sex offenders, voter registrations, civil court records, DMV-vehicle ID by VIN, DMV-License Plate, drivers licenses, professional licenses, FAA-air craft registrations, and Federal lists of deaths by SSN. Other information is also available. A public forum for privacy issues. This site has considerable information for education on privacy, links to resources and current legislative actions. Privacilla http://www.privacilla.org/ Privacy Checkup http://privacy.net/analyze/ Privacy Today http://www.PrivacyToday.com/ Proposed or Pending National Laws http://www.privacyexchange.org/legal/ppl/ nat.html SANS http://www.sans.org/ SPAM http://www.Spam@use.gov Spyware Guide 38 Privacy.net is an excellent resource for information on protecting personal privacy. This link will tell you the information any web site knows about you when you click on a web page for the first time. It is very revealing. This is the home site of a privacy consulting company. The site lists headlines with regard to privacy crimes, legislation and trends. It is a good source for links to articles concerning privacy. Listing by country of all proposed and pending legislation concerning information protection and privacy. Links provided to read content of each bill. The SANS (SysAdmin, Audit, Network, Security) Institute was established in 1989 as a cooperative research and education organization. It is now recognized as the leading voice in Internet Security issues. The Federal Trade Commission has opened a new inbox at Spam@use.gov. Consumers who receive unsolicited commercial email messages in violation of the CAN-SPAM Act should forward those messages to the new address. FAQs on spyware and removal techniques. You will find the largest online database listing spyware programs here. There are over 400 listed. There are other resources for general protection against identity theft. Stalking Tips from Privacyrights.org http://www.privacyrights.org/fs/fs14stk.htm WiredSafey http://www.wiredsafety.org/ Vmyths.com http://www.Vmyths.com/ ZDnet Library http://www.itpapers.com/ 39 This is a direct link to advice and resources for assisting someone who may believe they are being stalked or is being stalked. Web site dedicated to children's safety online. Offers a lot of resources for educating children on the risks of the Internet. Learn about computer virus myths, hoaxes, urban legends, hysteria, and the implications if you believe in them. You can also search a list of computer virus hoaxes & virus hysteria. A library of white papers covering all aspects of security and information protection. Requires registration but the service is free.