An essay on issues surrounding motivations for adopting e-Learning technologies within a Higher Education setting. Introduction Aims of the assignment This assignment aims to consider some of the issues surrounding motivations for adopting e-Learning within a Higher Education setting. There are several stakeholders within Universities with regards e-Learning related activities, for example senior managers, heads of e-Learning, learning technologists, support staff, students and finally academic staff. The main focus in this work will be directed towards the educators; academic staff within the writer’s own University whose role involves, without exception, the use of learning technologies in one way or another. The context The context is within a small University with a FTE of between 4000 and 4500. The majority of students are undergraduates between 18-21 and a large percentage (40%) of students are mature, part-time and flexible learners (see Appendix 1). Contact time for most students, across all routes is on average 6 hours per week with the learning and teaching model advocating Supported Open Learning (SOL) to encourage students to study independently. The University has recently adopted Enquiry Based Learning (EBL) as the primary pedagogy for learning and teaching within the institution. Considering the context outlined above, it is within the tutors’ remit to support their students in several ways, outside the traditional classroom setting. In order to achieve this, the University has invested in a variety of technologies, with the primary investment being the Virtual Learning Environment (VLE). Many members of academic staff use the VLE solely for serving documents to their students, such as module handbooks, Microsoft Word files, Microsoft PowerPoint presentations and so on. Whilst this has its benefits for the students in providing quick access to supporting materials, it also means that many of the more powerful features of the VLE are overlooked. Opportunities for engaging in blended learning activities, such as discussions, sequences of learning materials followed by short formative assessments or the embedding of rich media such as audio and video are on the whole ignored. Page 1 of 14 1 The institution therefore has a majority of students who can be considered to be ‘Digital Natives’ (Prensky, 2001); where technology is ubiquitously integrated into their lives. These students have been exposed to rich, interactive resources throughout their schooling and in their personal lives, such as YouTube, Facebook, various Web 2 technologies, and learning through game playing. When these students come to a HE setting where one would expect an escalation in the quality of materials and pedagogy, in contrast, the materials and learning activities within the Virtual Learning Environment can begin to seem dull and disengaging in comparison. Monereo states that, “…this new student body process new information and approach to problem-solving differs radically from those of the generation that grew up with printed texts” (2004, p34). It is evident therefore that the University has a responsibility to develop the skills of its academic staff to a level whereby they are better equipped to support students and meet their expectations outside the classroom, by providing good quality learning materials and activities using appropriate technologies and pedagogies, for an increasingly digitally literate demographic. Motivation to use technology. For many academics, the issue of delivering high quality and engaging materials to a digitally diverse audience, using technologies they may be unfamiliar with, presents both positive and negative issues, in terms of motivation. It is important to note at this stage that there are a multitude of issues surrounding the successful adoption of e-Learning within a HE setting. These can include government policy, buy-in from senior managers, adequate funding for initiatives and various other organisational and financial matters. However, it is intended that the main focus in this assignment is on the personal psychological motivations of the academic staff who are encouraged to use this technology more effectively. Motivating factors in academic staff The area of continuous professional development may be considered to be both an intrinsic and extrinsic motivator for academic staff with regards the adoption of eLearning technologies. With regards extrinsic motivators or drivers, much in the way of government papers (‘Harnessing Technology: Transforming learning and children's services’, ‘The Future of Higher Education’, ‘HEFCE e-Learning Strategy’), initiatives and Page 2 of 14 2 funding (HEA, JISC, ALT) have been devoted to e-Learning activities and there is an expectation from senior managers within the institution, supported by an e-Learning strategy, that academic staff are capable of using the tools available to them. More importantly perhaps might be the intrinsic motivation which lies behind the notion of professional development. Many academics are motivated to improve themselves professionally and contractually have time set aside for research and development activities. It could be argued that those academic staff who are engaged with e-Learning activities have a strong intrinsic motivation to learn and develop their thinking around the use of new technology in their teaching, because they have actively chosen to become engaged in the subject matter. It is suggested that choice in learning can be a major intrinsic motivational factor in the success of learning activities. “Theorists studying intrinsic motivation have provided the clearest demonstration of the link between the provision of choice and human motivation.” (Iyengar and Lepper 1999, p349) With regards opportunities for academic staff to learn and become engaged with eLearning activities within the University, there is a regular choice of workshops, demonstrations, instructional training and the opportunity to book one-to-one sessions with Learning Technologists and training professionals. It is anticipated that this choice of engagement not only in the variety of delivery, but also in terms of content, will encourage the levels of intrinsic motivation fostered by choice. Conversely, it could be argued that to a certain extent, some vitally important choices have already been made by the institution on behalf of the academic staff and students, which could contribute negatively to this motivation. The deployment of a particular type of VLE product for example was determined by a small working group of colleagues, comprising academic and IT staff, but since its implementation has been widely criticised by many academics. Citing Deci, Speigel, Ryan, Koestner, & Kaiufman, 1982; Schulz & Hanusa, 1978; Seligman, 1975, Iyengar and Lepper state that, “…the absence of choice and control has been hypothesized and shown to produce a variety of detrimental effects on intrinsic motivation…” ( p349) Page 3 of 14 3 Further motivation for academic staff may be identified in the areas of recognition, pioneering and career development. Constructivist notions of learning suggest that learners who are challenged appropriately and who successfully make meaning from various scenarios, will experience a disruption in their existing knowledge structures, fuelling a motivation to solve the next challenge or solution. By making connections to existing knowledge structures and information, effective teachers can motivate their students to learn more effectively. Caine and Caine (1994, p5) have called this ‘orchestrated experience’. Rather than providing isolated facts regarding e-Learning technologies, if we can assist in contextualising current knowledge and linking it with the new skill, our academic staff will experience enhanced motivation. It may be that we could relate and link an existing pedagogy to a new e-Learning context. For example, a computer mediated communication activity, such as a discussion forum allowing peer grading and commenting, may be connected with a more familiar scenario; a face to face seminar where students make and feedback on each others’ views. In this way, we are relating the new e-Learning activity to the academic’s existing knowledge. By doing this, we are using the “…innate predisposition of the brain to search for how things make sense, to search for some meaning in experience.” (Caine and Caine, 1994, p4) In accordance with Piagetian constructivist theory on learning; through exposure to technologies, relevant training and independent study, colleagues construct a personal collection or ‘schema’ of e-Learning knowledge. Wadsworth (1971) states that, “Schemata (the plural of schema) are the cognitive or mental structures by which individuals intellectually adapt to and organise the environment.” (p10) Through the notion of assimilation, when our academic staff encounter new stimuli related to the use of learning technologies, they can fit these stimuli into their existing schemas. “Assimilation is the cognitive process by which a person integrates new perceptual, motor, or conceptual matter into existing schemata or patterns of behaviour.” (Wadsworth, p14) Page 4 of 14 4 Instructional sessions in the use of the university VLE tool are regularly made available to all academic staff. In these sessions, participants learn to setup the tools correctly, in order to apply them to a learning scenario. Within the environment, often a task which is taught in one isolated example can be applied across many tools. For example, in the VLE tool used, it is possible to create a discussion topic and release a link, directly to this topic, from another area of the VLE, a folder called ‘Discussions’ for example. In order to do this, the learner has to run through a routine which involves; enabling a tool (the discussion tool), populating that tool with content (the discussion topic) then releasing a link to that content item from another area within the VLE (Add content link). Once this sequence of events has been performed, it can then be applied to a multitude of other tools within the VLE; Assignments, Web Links, Learning Modules, Assessments and so on. The process of accommodation allows that when a schema has been developed for the initial task of creating a discussion topic and releasing a link to the content, when a further stimuli is introduced such as an assessment tool, the person should be able to modify their original schema, to encompass the new stimuli and perform the task suitably. “…accommodation is the creation of new schemata, or the modification of old schemata. Both actions result in a change in, or development of, cognitive structures..” (Wadsworth, p15) Therefore, through the notions of assimilation and accommodation, our academic staff can begin to create their own ideas. This will lead to the identification of areas within the academic’s particular field of study where e-Learning can be used effectively, thus fuelling further motivation. One can see then, that the only through the cognitive processes involved in accommodation and assimilation, is new knowledge created and new ideas and understandings formed. Therefore, academic colleagues need to consider the effective application of the knowledge they have in relation to learning technologies. Theodore Rosack, argues that simply having information, for example knowing which buttons to press to gain a certain result in the VLE, is not the same as knowledge. To have knowledge in its truest sense, we must think about the facts we are presented with and create our own ideas. He argues that no amount of information can contribute to the expansion of knowledge when he says, "information does not create ideas" (p88) Page 5 of 14 5 The following quotation neatly sums up Rosack's key message and rounds off the ideas of accommodation and assimilation; we need to think about the facts we have, in order to create knowledge from them. " The facts are scattered, possibly ambiguous marks; the mind orders them one way or another by conforming them to a pattern of its own invention. Ideas are integrating patterns which satisfy the mind when it asks the question, What does this mean? What is this all about?" (p90) Another intrinsic motivational factor for consideration might be the desire from academic staff to use technology effectively to enhance their students’ learning experience. A primary goal of this is the student experience perhaps leading to levels of satisfaction and increased self esteem for the tutor as they are complimented on the work they have done. Extrinsic motivation can lead on from this; academic rewards can be gained such as published papers, conference presentations and further funding for research, for example. In this way, colleagues can be seen as pioneers or leaders in the field, receiving recognition both locally and perhaps more widely in the academic community and finally the possibility of greater career prospects. This may be referred to as achievement motivation. As we move on to consider some of the barriers academics may experience towards positive motivation, it is worth mentioning the concept of cognitive dissonance or cognitive conflict. “Cognitive dissonance is a very powerful motivator which will often lead us to change one or other of the conflicting belief or action.” (http://changingminds.org/explanations/theories/cognitive_dissonance.htm ) Some colleagues may experience cognitive dissonance in relation to e-Learning technologies. For example, they may have the belief that technology in learning can be beneficial but may consider themselves to be incapable of being able to use the technology or consider themselves to be technophobes and therefore too frightened to engage with the technology. In this way, a state of conflict arises whereby the academic appreciates the benefits of learning technologies, but is unconvinced of their ability to use it effectively. Provided the correct opportunities for engagement are offered, colleagues may become highly motivated to resolve the issues they face. Page 6 of 14 6 Issues and barriers for academics As discussed, motivation to use and engage with learning technologies within the higher education setting in question, can be very strong given the correct environment and set of circumstances. There do remain however, some issues which may provide barriers towards strong motivation in academic staff. One of the main recurring issues surrounding the effective adoption of learning technologies within HE and the most cited by academic staff is that of time. Many academic staff do currently use learning technologies to support their teaching activities, but in terms of the learning how to effectively use the VLE to deliver learning activities, there is a time investment involved from the academic’s perspective. It takes time to learn how to setup discussions, create learning modules, setup quizzes and electronic assignment submission, manage students, enter grades and so on. As argued earlier in relation to cognitive dissonance, many colleagues do actually realise the possible benefits but have yet to realise the support and opportunities available to them in order to fuel further motivation to resolve the conflict. This means that for many, the investment of time over reward cannot be immediately realised and many become demotivated. A further barrier to effective adoption may be identified in the academics’ previous experiences with and perceptions of technologies. Negative experiences in terms of speed of access, ease of use and social elements such as relationship with the trainers may contribute towards a negative learning experience. If this negative experience is not redressed, then motivation to continue with the learning and to form ideas about the application of the technology to a teaching scenario, will be affected. These issues are largely based around the emotional side of learning. How to the academics feel when they cannot grasp a certain teaching point or cannot perform a specific task? “shame is crucial in social interaction because it ties together the individual and social aspects of human activity as part and whole. As an emotion within individuals, it plays a central role in consciousness of feeling and morality. But it also functions as signal of distance between persons, allowing us to regulate how far we are from others” (Kitayama 1994. Cited in Emotion in learning: a neglected dynamic) Page 7 of 14 7 This suggests that in a socially situated learning experience, if self-confidence is undermined or damaged in some way, there are serious consequences for the learning experience and therefore on the motivation of the student to learn. What actions can be taken to motivate the academic staff further? In considering ways in which barriers towards motivation and adoption of learning technologies can be addressed, the following initiatives and alterations to current methods might be applied successfully. 1. Teaching and training sessions could be more socially situated and involve peer support from more competent academic staff. This would contribute to the learners feeling more comfortable in the teaching setting and therefore a sense of emotional security. This method would also promote the Vygotskian principle of scaffolding and push learners into the Zone of Proximal Development (ZPD); “The zone of proximal development, often abbreviated ZPD, is the difference between what a learner can do without help and what he or she can do with help.” (Wikipedia) 2. Increase awareness of learning technology tools with appropriate examples which demonstrate how these fit into education and what the benefits are. This would provide stimuli for the academic staff and encourage them to make connections with their current knowledge structures in order to find a suitable application for the technology. Caine and Caine state that; “Optimising the use of the human brain means using the brain’s infinite capacity to make connections…” (p5) 3. Finally, the provision of variety and choice in training sessions and opportunities may also contribute towards a more engaged and motivated academic. This would help address the issues surrounding the barrier of time. Some sessions could be made shorter and more informative than instructional, acting as stimuli. This should also be accompanied by further opportunities for engagement either in group situations or oneto-one training sessions concentrating more on the instructional elements required to perform a task. Page 8 of 14 8 In conclusion, the recent government reviews towards the future of higher education (http://www.dius.gov.uk/policy/he-debate.html ) predicts that in the next 10-15 years our student populous will have changed to a more flexible, part-time and work-based demographic. This means that as educators and educational bodies, we have a responsibility to investigate different and more flexible routes for accreditation, inevitably involving electronic methods of delivery. In the future, we must ensure that our academic staff have the opportunities to engage with technology as confident users, who have a range of learning opportunities available to them and a strong support network of peers and administrative staff. If this environment can be fostered, motivation to use the technology should increase further, leading to the most important issue; a successful and positive student learning experience. Page 9 of 14 9 Appendix 1 York St John University Academic Board Student Population Update – 1st December 2008 HESES08 will be completed and submitted to HEFCE early next week. This paper provides an interim summary of student headcount and FTE figures at 1st December 2008. Current estimates suggest that we will be around -6% in the HEFCE contract range, which is just inside our 6.1% parameter directed by the funding council. In short, we have slightly too many HEFCE-funded students relative to the funding provided. With little possibility of Additional Student Numbers (ASNs) in the near future, we need to ensure that we continue to move towards (and preferably back inside) the -5% HEFCE contract range in the next two years. The chart below provides a basic view of how our student (headcount) population has changed since this time last year. Further disaggregation and cross-tabulation of student population figures is possible with the full data set on the Staff Information Point. 2008 3158 3103 3196 3107 3891 3788 4000 3500 2341 2340 3000 YSJ Mode Level Domicile 515 471 Age Disability The tables that follow provide summaries of the student headcount and FTE figures for honours-level programmes (table 1), other undergraduate programmes such as certificates, diplomas and FDs (table 2), and postgraduate programmes (table 3). Andrew Fern 1st December 2008 Page 10 of 14 10 From Yorkshire No disability Has disability Not known Young Mature 12 4 180 288 Non-minority ethnicity Ethnicity Not known 276 257 Gender Minority ethnicity 12 17 Male Female Home / EU PG UG Other PT FT 0 UG Hons Degree 500 International 232 250 1000 Not known 992 916 1500 700 720 1528 1386 2000 1608 1642 2500 Total Student headcount 4500 3819 3811 3983 4061 5000 4996 4976 5055 4902 5279 5197 5500 2007 5511 5447 6000 Region Table 1 Faculty Arts Honours degree summary Programme BA(Hons) American Studies JH BA(Hons) Art and Design BA(Hons) Contemporary Fine Art Practice BA(Hons) Contemporary Fine Art Practice JH BA(Hons) Design Practice BA(Hons) Design Practice JH BA(Hons) English Literature BA(Hons) English Literature JH BA(Hons) Film & Television Production BA(Hons) Film & Television Production JH BA(Hons) Film Studies JH BA(Hons) History BA(Hons) History JH BA(Hons) Media BA(Hons) Media JH BA(Hons) Music BA(Hons) Music JH BA(Hons) Music Technology BA(Hons) Performance: Dance BA(Hons) Theatre BA(Hons) Theatre JH Arts Total (JH figures are double-counted on headcounts) B&C BA(Hons) Business Management BA(Hons) Business Management JH BA(Hons) Communication BA(Hons) Communication JH BA(Hons) Community Studies JH BA(Hons) Counselling Studies BA(Hons) Counselling Studies JH BA(Hons) English Language and Linguistics BA(Hons) English Language JH BA(Hons) Information Technology JH GDip Counselling B&C Total (JH figures are double-counted on headcounts) E&T BA(Hons) Education Studies BA(Hons) Education Studies JH BA(Hons) Primary Education 3 - 7 years (Lpr) BA(Hons) Primary Education 5 - 11 years (Upr) BA(Hons) Theology and Ministry BA(Hons) Theology & Religious Studies BA(Hons) Theology & Religious Studies JH E&T Total (JH figures are double-counted on headcounts) HLS BA(Hons) Psychology (non BPS) BA(Hons) Psychology JH BA(Hons) Sport Studies BA(Hons) Sport Studies JH BHSc(Hons) Occupational Therapy FT BHSc(Hons) Occupational Therapy In-Service BHSc(Hons) Physiotherapy FT BHSc(Hons) Physiotherapy In-Service BSc(Hons) Healthcare Practice Rehabilitation BSc(Hons) Healthcare Practice Visual Impairment BSc(Hons) Psychology BSc(Hons) Sport & Exercise Science GDip in Psychology HLS Total (JH figures are double-counted on headcounts) Total (JH figures are double-counted on headcounts) 12/2007 47 67 42 24 50 25 163 157 314 50 49 122 66 75 61 93 19 2 66 144 53 1689 174 92 7 14 1 106 38 125 59 45 41 702 53 77 162 349 4 129 59 833 10 51 237 47 280 82 105 49 3 119 129 1112 4336 Page 11 of 14 HEADCOUNT 12/2008 Difference 49 4% 1 -99% 67 60% 34 42% 61 22% 28 12% 163 0% 158 1% 306 -3% 59 18% 71 45% 128 5% 60 -9% 76 1% 55 -10% 92 -1% 22 16% 5 150% 69 5% 151 5% 51 -4% 1706 1% 170 -2% 90 -2% 9 29% 28 100% -100% 108 2% 32 -16% 129 3% 74 25% 52 16% 40 -2% 732 4% 79 49% 80 4% 166 2% 322 -8% 11 175% 114 -12% 55 -7% 827 -1% 13 30% 51 0% 213 -10% 47 0% 278 -1% 77 -6% 98 -7% 38 -22% 5 67% 2 145 22% 119 -8% 6 1092 -2% 4357 0% 12/2007 23 62 40 12 50 12 159 78 313 25 24 117 32 75 31 91 10 2 66 142 26 1390 165 45 6 7 0 103 19 121 29 22 20 536 52 38 161 348 2 122 29 752 10 25 234 23 276 56 102 32 3 117 128 1006 3685 FTEs 12/2008 24 1 63 18 61 15 161 78 302 29 35 124 30 76 27 92 11 5 67 151 25 1393 164 45 7 14 0 106 16 127 37 26 20 561 78 40 166 322 2 110 28 746 12 24 211 23 272 52 98 25 4 2 144 118 5 991 3691 Difference 6% -98% 57% 46% 22% 19% 1% 0% -4% 17% 45% 6% -7% 1% -11% 1% 16% 150% 2% 6% -5% 0% -1% 0% 29% 94% -100% 3% -17% 5% 27% 18% 0% 5% 49% 6% 3% -7% 0% -10% -4% -1% 23% -4% -10% 0% -1% -6% -4% -21% 44% 23% -8% -1% 0% 11 Table 2 Faculty Arts Arts Total B&C B&C Total E&T E&T Total HLS Undergraduate other Programme Associate ART FD Community Arts FD Creative Industries & Technologies: Design FD Creative Industries & Technologies: Film TV FD Creative Industries & Technologies: Music Tech 4 Year BA Honours (International) Associate BC Certificate Counselling Certificate in Peace Studies Certificate in Relationship Counselling (English) Certificate in Relationship Counselling (Scottish) Headstart Is Higher Education for Me? Modern Foreign Language BC NCB Enterprise Fellowship (Acorn Programme) Overseas Exchange Credits Undergraduate Cert - International Foundation Associate ETH College Certificate Education FD Supporting Learning FD Theology and Ministry Individual Modules for Credit (Supporting Learning) Individual Modules for Credit(Theology & Ministry) Univ Dip Facilitating Learning in Christ Contexts Certificate in Sport Coaching Certificate in Sport Development FD Rehabilitation FD Visual Impairment Foundation Certificate in Fieldwork Education Support for Learning in Practice HLS Total Grand Total HEADCOUNT 12/2007 12/2008 Difference 2 -100% 4 5 25% 3 18 20 11% 17 18 6% 41 46 12% 20 16 -20% 3 2 -33% 23 32 39% 9 45 16 -64% 28 19 -32% 72 -100% 12 -100% 224 199 -11% 13 66 101 53% 1 493 408 -17% 2 46 22 -52% 90 98 9% 204 263 29% 10 17 70% 21 -100% 5 -100% 376 402 7% 16 -100% 1 -100% 27 24 -11% 1 12 1100% 3 -100% 34 24 -29% 82 60 -27% 992 916 -8% FTEs 12/2007 12/2008 Difference 0 -100% 4 5 25% 3 16 17 10% 14 17 21% 34 42 24% 19 15 -21% 0 0 0% 7 10 41% 2 0 0 36 36 100 4 69 92 3 5 2 175 3 25 1 0 9 38 346 33 50 1 111 1 2 78 118 4 203 23 10 3 36 391 -100% -10% 39% 12% -50% 12% 28% 33% -100% -100% 16% -100% -7% 900% -100% -68% -5% 13% B&C figures do not include the international short course students. Page 12 of 14 12 Understanding learning in the online environment | December 2008 Table 3 Faculty Arts Arts Total B&C B&C Total E&T E&T Total HLS Postgraduate Programme GDip / PGDip / MA Literature Studies PGDip / MA Fine Arts PGDip / MA in Contemporary Art Practice PGDip / MA Performance PhD Arts PhD English PhD History MA by Research in Linguistics MA English Language Teaching MA Leadership and Management MA Leading Innovation and Change PGCert Counsellor Supervision PGDip / MA Counselling PGDip / MA International Studies PhD Counselling PhD English Language & Linguistics PhD Management Studies College Certificate (CAES) INSET GCert in Education Lower Primary GDip / PGDip / MA in Theology Graduate Cert. in Education Flexible Route Graduate Cert. in Education Primary MA in Educational Improvement, Development & Change PGCE Lower Primary PGCE PT Flexible Route PGCE Secondary RE PGCE Upper Primary PGCert in Academic Practice PhD Education PhD Theology MA by Research Psychology MSc by Research Psychology MSc in Mobility and Independent Functioning PhD Professional Health Studies PhD Sports Studies Post-experience Professional Health Studies PGDip / MSc Sport Psychology HLS Total Grand Total HEADCOUNT 12/2007 12/2008 Difference 31 21 -32% 6 3 1 -67% 4 2 2 0% 2 3 50% 1 1 0% 39 38 -3% 1 22 15 -32% 11 24 118% 12 19 58% 6 24 32 33% 24 19 -21% 1 2 100% 1 2 100% 1 2 100% 96 122 27% 30 1 -97% 29 -100% 128 77 -40% 7 -100% 28 -100% 28 59 111% 52 69 33% 10 15 19 27% 76 117 54% 69 63 -9% 1 1 0% 4 4 0% 467 420 -10% 1 -100% 1 -100% 1 8 9 13% 2 3 50% 82 121 48% 4 6 50% 98 140 43% 700 720 3% FTEs 12/2007 12/2008 Difference 8 6 -22% 7 1 -100% 5 9 18 109% 23 10 4 -28% 218% -75% 14 7 17 32 1 3 25 4 58 82 41% 22 3 24 9 52 30 20 48 33% -100% -100% 135% -8% 15 76 26 18 89 0 20% 17% -99% 226 205 -9% 77% -38% 0 16 1 17 310 19 7 26 331 18% 800% 55% 7% HLS figures do not include the non-credit bearing CPD short courses for health professionals. Page 13 of 14 13 Understanding learning in the online environment | December 2008 Bibliography Caine, R.N. and Caine, G. (1994). Making Connections: teaching and the human brain. (Menlo Parl, Calif., Addison-Wesley Pub. Co.) Iyengar, Sheena S and Lepper, Mark R. (1999). Rethinking the Value of Choice: A cultural perspective on intrinsic motivation. (Journal of Personality and Social Psychology, Vol. 76, No 3, 349-366) Kitayama, S., and Markus H.R. (Ed). (1994). Emotion and Culture. (Washington DC: American Psychological Association) Monereo, C. (2004). The virtual construction of the mind: the role of educational psychology. (Interactive Educational Multimedia, number 9, November 2004) Prensky, M. (2001). Digital Natives, Digital Immigrants. (NCB University Press, Vol 9, No 5 October, 2001) Rosack, T. (1994). The Cult of Information: a neo-Luddite treatise on high-tec artificial intelligence, and the true art of thinking. (University of California Press, Berkley and Los Angeles, California) Wadsworth, Barry J. (1971). Piaget’s theory of cognitive and affective development. (Third Edition, Longman Inc.) Websites HEFCE website: http://www.hefce.ac.uk/learning/elearning/strategy/ 11.12.2008 Changing Minds.Org: http://changingminds.org/explanations/theories/cognitive_dissonance.htm 11.12.2008 Wikipedia: http://en.wikipedia.org/wiki/Zone_of_proximal_development 18.12.2008 Page 14 of 14 14