Hamblin Corporate Responsibility ‘We recognise that good relationships with our stakeholders are integral to our success, reputation and day-to-day operations’ Our Approach ‘Our vision of long term sustainable business performance can only be realised when we meet the needs of shareholders, clients, candidates, employees and the society of which we form part. In setting our standards and determining our policies we are committed to ethical business conduct and to compliance with all laws and regulations relevant to the recruitment and HR industry and to the community in which we operate.’ Emma Allard Chairman Hamblin Group Our Principles Hamblin recognises that its actions can affect many different groups of people. We therefore wish to ensure that the way we operate our business will be seen as responsible by those with whom we interact. Our Values Fundamental to our success as the leading employment company in the Isle of Man are the following core values – Integrity Honesty in everything we do will build mutual trust and long term relationships Transparency A policy of openness will generate a better understanding and appreciation of our business Innovation Our active programme of development and improvement to all our processes is aimed at the creation of additional benefits for all of our stakeholders Teamwork We believe that working together both internally with our own staff and externally with our business partners, strengthens and unites us. Stewardship We are always aware that today’s actions will impact on the future of our business, our stakeholders and our environment. Community Affairs We are committed to playing a leading role in the community we serve. Our Policies We are a company where People Matter. This philosophy has led to the development of a suite of Hamblin Group Policies that aims to encourage responsible corporate and individual behaviour. Those areas covered by our policies are o o o o o o Corporate Governance Employee Relations Business Standards Environmental Responsibility Community Investment Government Relations Corporate Governance Our Board of Directors Hamblin Limited provides a complete range of employment services. Its Board of Directors consists of two executive and three non executive directors. Formal meetings are held once every calendar quarter with regular informal meetings during the intervening months. There is regular dialogue between the non executive directors and the executive directors. The Board has ultimate responsibility for overall strategy, corporate governance and reviews of financial performance. It is run effectively with an eye to the future. Management Committee Consisting of the two executive directors plus the office manager, this committee meets formally once every two weeks but maintains daily contact with each other. The committee deals primarily with the formulation of policy on all operational issues, financial control, staffing management and business development. Shareholders Hamblin aims to achieve clear reporting of financial performance to its shareholders, who meet at least annually at the Annual General Meeting. Audit Committee This committee is headed by the Finance Director who maintains regular contact throughout the financial year with the company’s external auditors. Employee Relations Workplace A flexible, professional and motivated workforce is essential to our business. We endeavour to create a working environment that is harmonious, and encourage everyone to stretch themselves and develop. We aim for long term relationships with our staff, recognising the economic sense in protecting our investment in our people. Employee Development Hamblin is committed to provide its people with the training, development and work experience that they need to fulfil their potential within the business. We provide comprehensive induction courses for all new starters, and all employees enjoy further on-going internal training, on and off Island external training and other courses for the development of occupational skills. We encourage and financially support all of our staff in obtaining professional qualifications relevant to our industry. Employee Involvement Regular company meetings are held which involve all of our staff. We create a forum for discussion, debate and exchange of ideas. Diversity We believe in employing a diverse workforce. Both Hamblin and the individual employee benefits from a workplace where there are diversities of background, culture, outlook and life skills. Equal Opportunities Hamblin has adopted the Equal Opportunities Policy of the Recruitment and Employment Confederation. Not only does this promote within the business an environment free from discrimination for our employees, but it also extends to all clients and candidates. Business Standards Professional Memberships Hamblin as a company is a full corporate member of both the Recruitment and Employment Confederation (REC) and The Employment Agents Movement (TEAM). Both of these widely recognised bodies have stringent prescribed standards to which Hamblin adheres. Many of the individuals employed by Hamblin are academically and professionally qualified, and all recruitment consultants are required to qualify for individual membership of the REC. Code of Practice Hamblin has signed up to the Code of Good Recruitment Practice as issued by the REC, the largest association of professional recruitment organisations in Great Britain. This Code ensures that all members of the REC conduct their business ethically and to the highest standards and promotes best practices in all aspects of our business. Code of Ethics The REC issues a strict Code of Ethics to which Hamblin subscribes as a corporate member and to which individual recruitment consultants commit personally. This Code of Ethics establishes the highest ethical standards for professional conduct in our business. Complaints and Disciplinary Procedure Any breaches of the Code of Ethics or any complaints not handled satisfactorily by Hamblin itself may be referred to the REC under the REC’s Complaints and Disciplinary Procedure with a possible referral to the Professional Standards Committee. Full details of this Procedure are found on the REC website www.rec.uk.com Environmental Responsibility The Hamblin Group is a provider of employment, HR and recruitment services. As such our business has only a very limited direct effect on the environment through our operational activities. Nevertheless where relevant and where possible all aspects of the Group’s business and related administrative activities will be conducted in such a way as to avoid environmentally harmful activities or processes. Compliance with applicable environmental legislation and regulatory requirements will be the minimum performance requirement. As a Group we also encourage our suppliers and clients to embrace the ethic of reduced environmental impact. This may range from the simple use of recycled paper and materials to the movement towards electronic paperless invoicing, Management Information reporting and payment processing. Community Investment Playing Our Part As ‘The People Company’ our business is very much focused on those people who may be our clients, our candidates, our employees or our local partners. We believe that this includes playing an active part in the life of our local community. By behaving professionally and responsibly we hope to influence the people that we touch, thereby creating an environment in which business can flourish. Donation Programmes Ever since its inception some 23 years ago, Hamblin has engaged upon an active programme of helping both local and international deserving causes. Individual employees within Hamblin are also encouraged and supported in contributing hours of community service, beach cleans, sponsored walks and fund raising for Rotary International and Round Table projects. Government Relations Hamblin is a Manx owned company, taxed in the Isle of Man and supporting Manx resident employees. It thus makes a significant contribution to the Manx Economy through direct and indirect taxation. Hamblin’s involvement with the Isle of Man Government far exceeds its role as the sole supplier of temporary staffing. Working over the years in active partnership with many Government or quasi Government bodies, Hamblin has always sought to be a part of the development and shaping of the Island and its workforce. Hamblin engages in support for educational programmes such as scholarship grants for the International Business School, representation on the committee of the College of Further Education, direct involvement with Government Information Technology courses, career counselling for school leavers and the provision of training courses in association with the Department for Economic Development.