Checklist for the ‘Urban Reforms Agenda’
under JNNURM
(The information covered are within the jurisdiction of
Municipal Corporation of Delhi
&
New Delhi Municipal Council
Excluding
Delhi Cantonment Board Area)
CONTENTS
STAKHOLDER CONSULTATIONS FOR REFORMS......................................................................................................................................................... 2
MANDATORY REFORMS AT THE LEVEL OF STATE LEVEL
S1.
S2.
S3.
S4.
S5.
S6.
S7.
IMPLEMENTATION OF THE 74TH CONSTITUTIONAL AMENDMENT ACT..................................................................................................... 5
INTEGRATION OF CITY PLANNING AND DELIVERY FUNCTIONS ................................................................................................................ 11
RENT CONTROL REFORMS ..................................................................................................................................................................................... 15
RATIONALISATION OF STAMP DUTY .................................................................................................................................................................. 19
REPEAL OF URBAN LAND CEILING AND REGULATION ACT (ULCRA) ....................................................................................................... 22
COMMUNITY PARTICIPATION LAW..................................................................................................................................................................... 23
PUBLIC DISCLOSURE LAW ..................................................................................................................................................................................... 28
PART-I ....................................................................................................................................................... 33
M
andatory
R
EFORMS AT THE LEVEL OF THE
URBAN LOCAL BODY .......... 33
L1- E-GOVERNANCE ......................................................................................................................................................................................................... 33
L2- MUNICIPAL ACCOUNTING ....................................................................................................................................................................................... 38
L3-PROPERTY TAX ............................................................................................................................................................................................................ 42
L4-USER CHARGES ............................................................................................................................................................................................................ 50
L5- INTERNAL EARMARKING OF FUNDS FOR SERVICES TO URBAN POOR ....................................................................................................... 56
L6 – PROVISION OF BASIC SERVICES TO URBAN POOR .......................................................................................................................................... 60
Optional Reforms........................................................................................................................... 69
O1-INTRODUCTION OF PROPERTY TITLE CERTIFICATION SYSTEM .................................................................................................................... 69
O2 - REVISION OF BUILDING BYELAWS TO MAKE RAINWATER HARVESTING MANDATORY IN ALL BUILDINGS TO
COME UP IN FUTURE AND FOR ADOPTION OF WATER CONSERVATION MEASURES ............................................................................ 77
O3-EARMARKING AT LEAST 20-25 PER CENT OF DEVELOPED LAND IN ALL HOUSING PROJECTS (BOTH PUBLIC AND
PRIVATE AGENCIES) FOR EWS/LIG CATEGORY WITH A SYSTEM OF CROSS SUBSIDISATION ............................................................ 79
O4 - SIMPLIFICATION OF LEGAL AND PROCEDURAL FRAMEWORKS FOR CONVERSION OF AGRICULTURAL LAND FOR
NON-AGRICULTURAL PURPOSES. ........................................................................................................................................................................ 81
O5 - SIMPLIFICATION OF LEGAL AND PROCEDURAL FRAMEWORKS FOR CONVERSION OF AGRICULTURAL LAND FOR
NON-AGRICULTURAL PURPOSES. ........................................................................................................................................................................ 81
Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
O6 - INTRODUCTION OF COMPUTERIZED PROCESS OF REGISTRATION OF LAND AND PROPERTY ............................................................ 84
O7- BYELAWS ON REUSE OF RECYCLED WATER ..................................................................................................................................................... 85
O8-ADMINISTRATIVE REFORMS.................................................................................................................................................................................... 87
O9- STRUCTURAL REFORMS .......................................................................................................................................................................................... 94
O10 ENCOURAGING PUBLIC PRIVATE PARTNERSHIP .................................................................................................................................... 97
Part-II ........................................................................................................................................................ 99
Mandatory REFORMS AT THE LEVEL OF THE URBAN LOCAL BODY ................................ 99
L1- E-GOVERNANCE ......................................................................................................................................................................................................... 99
L2- MUNICIPAL ACCOUNTING
DELHI JAL BOARD (GOVT. OF NCT OF DELHI) ......................................................................................... 104
Optional Reforms ........................................................................................................................................ 108
O8-ADMINISTRATIVE REFORMS.................................................................................................................................................................................. 108
O9- STRUCTURAL REFORMS ........................................................................................................................................................................................ 112
PART-III .................................................................................................................................................. 114
Mandatory REFORMS AT THE LEVEL OF THE URBAN LOCAL BODY ....................................... 114
L1- E-GOVERNANCE ....................................................................................................................................................................................................... 114
L2- MUNICIPAL ACCOUNTING ..................................................................................................................................................................................... 120
L3-PROPERTY TAX .......................................................................................................................................................................................................... 124
L4-USER CHARGES .......................................................................................................................................................................................................... 130
Optional Reforms ......................................................................................................................................................................................... 138
O8-ADMINISTRATIVE REFORMS.................................................................................................................................................................................. 138
O10 -ENCOURAGING PUBLIC PRIVATE PARTNERSHIP .......................................................................................................................................... 145
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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
STAKEHOLDER CONSULTATIONS FOR REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the states/ cities to commit to reforms after effective consultations held across agencies and institutions involved in
undertaking these reforms. It should be ensured that meaningful consultations are held at both the State and City levels on the reforms
agenda, prior to the Memorandum of Agreement being entered into with the MoUD, Government of India.
DETAILS OF CONSULTATIONS
Please provide the list of agencies / stakeholders consulted
S. No
1.
2.
3.
4.
5.
6.
7.
Stakeholders Consulted (Name position and agency / institution)
Municipal Corporation of Delhi
Delhi Jal Board
Delhi Transport Corporation
Public Works Department
State Finance Department
Divisional Commissioner
New Delhi Municipal Corporation
Consultation Workshops held on 07-09-2006 & 08-09-2006 in which detailed consultation on all aspects of draft CDP was
undertaken.
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Checklist for the ‘Urban Reforms Agenda’ under JNNURM
ANNEXURE-III
M
S1.
ANDATORY
R
EFORMS AT THE LEVEL OF THE
STATE GOVERNMENT
IMPLEMENTATION OF THE 74TH CONSTITUTIONAL AMENDMENT ACT
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in implementing the 74 th Constitutional Amendment Act in its letter and spirit. The State should
ensure meaningful association and engagement of Urban Local Bodies in the entire gamut of urban management functions, including but not limited to the service
delivery function by parastatal agencies. Over a period of seven years, the Mission aims to ensure that all special agencies that deliver civic services in urban areas to
ULBs are either transferred and / or platforms are created for accountability to ULBs for all urban civic service providers in transition.
CURRENT STATUS
a. Please indicate the status of implementation of the following as per the Act:
Constitution of municipalities, and last when
Yes

No
ii.
Composition of municipal councils, and last when
Yes
No

Number of Municipalities constituted- 01
Last Election held- 7th April 2007
Number of municipal councils constituted,
last elections held, etc . - N.A.
iii. Reservation of seats for women, SCs and STs
Yes

No
Women (27.94%) -76 seats, SCs
(16.91%) - 46 seats including 16 seats
for SC Women (5.88%)
iv. Constitution of District Planning Committees (DPCs)
Yes
No
Exempted under Article 243ZB of the
Constitution

v.
Constitution of Metropolitan Planning Committee (MPCs)
Yes
No

vi. Incorporation of Schedule 12 into the State Municipal Act
Yes

No
Exempted under Article 243ZB of the
Constitution
DMC Act was amended in 1993 to include
those parts of Schedule 12 which were
considered relevant
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State Level Reforms
i.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please indicate which of the functions of Schedule 12 have been incorporated into the State Municipal Act and transferred to ULBs by indicating a Yes or No
against columns ‘c’ and ‘d’
Functions listed in 12th Schedule
No.
a
c.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
b
Urban Planning including town planning
Regulation of land-use and construction of buildings
Planning for economic and social development
Roads and bridges
Water supply- domestic, industrial and commercial
Public health, sanitation, conservancy and SWM
Fire services
Urban forestry, protection of environment and ecology
Safeguarding the interests of weaker sections society including the handicapped and mentally retarded
Slum improvement and upgradation
Urban poverty alleviation
Provision of urban amenities and facilities- parks, gardens and playgrounds
Promotion of cultural, educational, and aesthetic aspects
Burials and burial grounds, cremations, cremation grounds and electric crematoriums
Cattle pounds, prevention of cruelty to animals
Vital statistics including registration of births and deaths
Public amenities including street lighting, parking lots, bus stops and public conveniences
18
Regulation of slaughter houses and tanneries
Incorporated
in the Act1
c
No
Partly
Yes
Yes
No
Yes
No
Partly
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Transferred
to ULBs2
d
No
Partly
Yes
Yes
No
Yes
No
Partly
Partly
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes except
bus stops
Yes
In case of any of the above functions have not been transferred or transferred only partly, please specify the other agencies involved and its role vis-à-vis
ULBs.
Item No. 1- Town Planning in Delhi is looked after by Delhi Development Authority.
Item No. 5-Water supply etc. has been entrusted to the Delhi Jal Board constituted in 1998
and item 7- Fire Services were taken over by the Government in 1994
1
2
Indicate as either : Completely, No, or Partly
Indicate as either : Completely, No, or Partly
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6
State Level Reforms
b.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d.
Please indicate whether the transfer of functions has been accompanied by transfer of staff.
Yes

No
Partly
If no, please specify the extent to which ULBs have been given powers and resources to recruit staff for managing transferred functions.
Full Powers with ULBs
No
e.
If the DPC/MPC has been constituted, please attach a copy of the Act.-
f.
If the DPC/MPC has not been constituted, has the legislative process for their constitution been initiated?
Please specify status, if the process has been initiated. Exempted under Article 243ZB of
Yes
the Constitution
No
√
g.
Please indicate the status of SFC - have they been constituted? When was the last SFC constituted? Yes, Last SFC was constituted in October 2004
h.
Please indicate whether SFCs submitted their recommendations.
If yes, what is the status of implementation?
Yes
No

Please specify number of recommendations made, number accepted, number implemented. Please highlight the key recommendations and its
status.-
The last (i.e., the 3rd DFC) has submitted its report in April 2007. The report is under examination.
TIMELINE FOR REFORMS
MUNICIPAL ELECTIONS
a.
If elections to the municipalities have not been held ,
Please indicate when this will be held.
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Regular Elections are being held. Last Election held on 7th April 2007.
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State Level Reforms

Checklist for the ‘Urban Reforms Agenda’ under JNNURM
DISTRICT PLANNING COMMITTEE / METROPOLITAN PLANNING COMMITTEE
b.
If the answer to 1(e) (i) is no, then please provide a time schedule
for constituting the DPC/MPC. (Indicate year for enactment of Act in box)
Year1
Year2
Year3
Year4
Year5
Year6 Year7
Exempted under Article 243ZB of the Constitution
Please provide timelines for steps leading up to enactment of legislation for constitution of DPC / MPC.
Matter is linked with the larger issue of transfer of land to Govt. of NCT of Delhi.
Please specify the reasons for delay, if any.
STATE FINANCE COMMISSION
c.
Please provide timetable for constitution of SFC, acceptance and implementation of its recommendations
So far three SFCs were appointed. The third constituted in October 2004 for the period 2006-2011 has
submitted its report in April, 2007.
d.
Resolution3 by Government expressing commitment to implement the 74 th Amendment Act4 with respect to convergence of urban management functions with
ULBs (Note: This resolution should be passed within 6 months of signing of MOA under JNNURM and a copy submitted to MOUD.)
Decision regarding transfer of spatial planning rests with Govt. of India. Water supply and Sewerage function will remain
with Delhi Jal Board.
In case of issues to be decided at the State Government level, a ‘Resolution’ would imply the resolutions passed by State Legislative Assembly/Cabinet. Similarly in
case of issues to be decided at the city level, ‘Resolution’ would imply the resolutions passed by the Municipal Council
4
Note: This can be done by way of unbundling of services. e.g. parastatals or other agencies may operate, maintain, own assets and collect user charges for delivery of
these municipal services, so long as they are accountable to ULBs. Service levels should be fixed by ULBs. The ULBs should be empowered and capacitated to ensure
delivery of services at the defined level by the service provider/s, through the mechanisms of contractual arrangements. Such mechanisms are consistent with the
reforms envisaged under the 74th Constitutional Amendment Act)
3
Note : In the instant of Delhi, accountability of Parastatals is towards the people of Delhi through the Delhi Legislative Assembly
and not through the Urban Local Body.
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8
State Level Reforms
CONVERGENCE OF URBAN MANAGEMENT FUNCTIONS
e.
Please provide timeline in years of when the State plans to complete the transfer of the following functions 5
No. Functions listed in 12th Schedule
Gov.
Cabinet
Amendment of
Implementation
Resolution
Approval
State/Municipal
Acts
1
Urban Planning including town planning
√
Dealt by
Dealt by DDA
GOI approval
DDA under
under GOI
awaited
GOI
2
Regulation of land-use and construction of buildings
DDA
DDA
DDA
Partly
3
Planning for economic and social development
√
√
√
√
4
Roads and bridges
√
√
√
√
5
Water supply- domestic, industrial and commercial
Dealt by
Dealt by DJB Dealt by DJB
Dealt by DJB
DJB
6
Public health, sanitation, conservancy and SWM
√
√
√
√
7
Fire services*
No plan to
No plan to
No plan to
Dealt by Delhi
transfer
transfer
transfer
Fire Services
8
Urban forestry, protection of environment and ecology
Partly
Partly
Partly
Partly
9
Safeguarding the interests of weaker sections society
√
√
√
√
including the handicapped and mentally retarded
10
Slum improvement and upgradation
√
√
√
√
11
Urban poverty alleviation
12
Provision of urban amenities and facilities- parks, gardens
√
√
√
√
and playgrounds
13
Promotion of cultural, educational, and aesthetic aspects
√
√
√
√
14
Burials and burial grounds, cremations, cremation
√
√
√
√
grounds and electric crematoriums
15
Cattle pounds, prevention of cruelty to animals
√
√
√
√
16
Vital statistics including registration of births and deaths
√
√
√
√
17
Public amenities including street lighting, parking lots,
√
√
√
√
bus stops and public conveniences
18
Regulation of slaughter houses and tanneries
√
√
√
√
* Earlier this function was delegated to ULB but with the growth of Delhi into a major Megacity, a separate deptt Delhi Fire
Services under State’s Home deptt. was created for efficiency.
5
Specify NA where not applicable. The list should correspond to items specified in table under 1. b. as those either partly or not transferred to ULBs.
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9
State Level Reforms
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
f.
Specify approaches intended to be adopted by State Government to achieve convergence of urban management functions into the functioning of ULBs, please
specify the methods.
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10
State Level Reforms
Urban Management functions as are devolved already to the ULBs are very much convergent in their functioning
and therefore no further action is required for their Convergence, except for transfer of spatial planning from DDA
to Local Bodies.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S2.
INTEGRATION OF CITY PLANNING AND DELIVERY FUNCTIONS
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in the area of institutional convergence at the city level, with an objective to assign or associate
elected ULBs with “city planning and delivery functions”. During the Mission period, JNNURM envisages that the process of planning and delivery of all urban
infrastructure development and management functions and services will converge with the functioning of the ULBs. 6
CURRENT STATUS
a.
Specify agency / agencies involved in planning of urban development and delivery of infrastructure services.
Sector
For e.g. Land-use management
Town planning
Traffic and Transport services
Water supply and sewerage
Solid Waste Management
b.
Agency undertaking
planning
DDA
Agency/ agencies undertaking
delivery of services
DDA
DDA
DTC & Delhi Police
DJB
MCD
DDA
DTC & Delhi Police
DJB
MCD
Prevailing role of ULB/s in planning vis-àvis respective sectors
Preparation of Local area Plans.
Preparation of Local area Plans.
Construction and maintenance of roads
Nil
Full responsibility
Please specify the agency that coordinated the preparation of CDPs under the JNNURM in the Mission cities.
c.
Please indicate whether the Master Plan and / or CDP has been approved by the ULB/s vide a specific resolution.
Approved by State Government.
Yes
No
√
d.
e.
Please indicate whether the city plans have been placed before the Metropolitan Planning Committee (MPC)/ District Planning Committee (DPC).
Yes
No
Please indicate agency, if any, responsible for planning and coordination of Heritage conservation.
√
Partly with MCD, partly with DDA and DUAC
6
Such integration is all the more critical in cities / urban agglomerations where there are multiple ULBs, vis-à-vis a single parastatal agency engaged in spatial
planning, trunk infrastructure development and provision of network services (for e.g. water supply, sewerage or transport)
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11
State Level Reforms
Department of Urban Development, Government of NCT of Delhi
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
TIMELINE FOR REFORMS
a.
Resolution by Government expressing commitment to assign or associate ULBs with the city planning function. Please indicate timeline.
Decision rests with Ministry of Urban Development, Govt. of India
b.
If the answer to (d) above is ‘No’, please indicate a timeline
of when the city plans will be placed before the MPC/DPC
c.
Please indicate sequence of steps to integrate ULB/s with the city planning function.
Year1
Year2
Areas of planning7
Steps to integrate ULB/s with the
planning function
Land-use and spatial planning
Development of new areas
Basic infrastructure services, such as
 water supply,
 sewerage
 sanitation
Traffic and transport services
Renewal of inner city areas
Heritage conservation
Decision rests with Govt. of India
Decision rests with Govt. of India
Building regulation
Already integrated
N.A.
Socio-Economic planning
Already integrated
N.A.
Any other
N.A.
N.A.
Year3
Year4
Year5
Year6
Year7
Targeted year of the Mission period
Responsibility for water supply and sewerage rests with Delhi Jal
Board. Sanitation function with ULB
Not envisaged
N.A.
MCD already authorized to prepare Local Area Plans
MCD already authorized under Building Bye Laws
The areas of planning should cover all aspects of urban development and management
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12
State Level Reforms
7
For GOI to decide
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please indicate sequence of steps to integrate ULB/s with the delivery of services.
Areas of service delivery8
Steps to integrate ULB/s with the service delivery function
Urban Planning including town planning
With DDA
Regulation of land-use and construction of
buildings
Planning for economic and social development
Roads and bridges
Water supply- domestic, industrial and commercial
Partly integrated
Public health, sanitation, conservancy and SWM
Fire services
Urban forestry, protection of environment and
ecology
Safeguarding the interests of weaker sections
society including the handicapped and mentally
retarded
Slum improvement and upgradation
Urban poverty alleviation
Provision of urban amenities and facilities- parks,
gardens and playgrounds
Promotion of cultural, educational, and aesthetic
aspects
Burials and burial grounds, cremations, cremation
grounds and electric crematoriums
Cattle pounds, prevention of cruelty to animals
Vital statistics including registration of births and
deaths
Public amenities including street lighting, parking
lots, bus stops and public conveniences
Regulation of slaughter houses and tanneries
8
Already integrated
Already integrated
Water resources, Rationalization of Water supply, Leakage
Management, Customer Interface, Sewerage Rehabilitation,
Sewerage in Unsewered area etc. under DJB
Already integrated
With Dte of Fire Services
With Forest and Environment Deptts., However, ULB is doing
partially by planting of trees in parks, gardens and on road side.
Already integrated
Targeted year of the
Mission period
For Govt. of India to
decide.
For Govt. of India to
decide.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
N.A.
Already integrated
Already integrated
Already integrated
N.A.
N.A.
N.A.
Already integrated
N.A.
Already integrated
N.A.
Already integrated
Already integrated
N.A.
N.A.
Already integrated
N.A.
Already Done
N.A.
The areas of service delivery should correspond to all areas listed under Schedule 12 of the 74th Constitutional Amendment Act
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State Level Reforms
d.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e.
Any other related reform steps being undertaken to achieve institutional convergence (please use additional space to specify the details and corresponding
timelines targeted)
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14
State Level Reforms
No such reform/step is under consideration of the Government.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S3.
RENT CONTROL REFORMS
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in area of rent control legislation, with the objective of having a system that balances the rights and
obligations of landlords and tenants to encourage construction and development of more housing stock, as well as promoting an efficient and robust rental/tenancy
market, so as to improve the availability of housing across all income categories.
a.
Please provide a short note on the present Rent Control Legislation, which provides the following details:
i. rights of landlord to get possession back
ii. rights of tenants to continue their tenancy
iii. obligations of tenants with regard to regular rental payments/ maintenance of tenanted property/ adherence to lease agreements, if present
iv. provision for periodic review of rentals, in accordance with market conditions
v. fixing of Standard Rents, periodicity of review, and dispute resolution mechanisms
b.
Please indicate whether you have adopted the Model Rent Control Legislation circulated by GOI:
c.
N.A.
i.
Adopted as is
Yes
No
ii.
Adopted with modifications. If so, please specify
Yes
No
iii.
Please specify year of adoption
Please indicate the number of properties under Rent Control Act
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State Level Reforms
Matter is within the preview of Ministry of Urban Development, Govt. of India.
Letter from Ministry of Urban Development placed at Appendix-I
CURRENT STATUS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please indicate whether Rent Control Act applies to new construction & new tenancies
Yes
No
e.
Please indicate whether there are any special provisions for weaker sections of society
Yes
No
f.
Please indicate the number of rent control cases pending in various courts related to JNNURM cities
g.
Please indicate the annual trend in new cases being filed related to rent control
h.
Is there any mechanism for providing guidelines to fix rents on the basis of market rates for existing tenancies
(if yes, please provide a brief description below)
i.
Please indicate prevailing dispute resolution mechanisms, if such exist.
2002-03 2003-04
2004-05
Yes
2005-06
No
TIMELINE FOR REFORMS
a.
Resolution by Government expressing commitment to establish new Rent Control system (Note: This resolution should be passed within 6 months of signing
of MOA under JNNURM and a copy submitted to MOUD.) Please indicate timeline.
b.
Defining the Rights and Obligations of landlords and tenants
i.
ii.
iii.
iv.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
rights of landlord to get possession back
rights of tenants to continue their tenancy
obligations of tenants with regard to regular rental payments/ maintenance of tenanted property/ adherence to lease agreements, if present
provision for periodic review of rentals, in accordance with market conditions
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16
State Level Reforms
d.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Establishing a new Rent Control legislation
i.
Setting up a Committee/Team to draft/amend legislation
Year1
ii.
Stakeholder consultations
iii.
Preparation of Draft legislation
Year1
Year2
Year3
Year4
Year5
Year6
Year7
iv.
Approval of the Cabinet/ Government
Year1
Year2
Year3
Year4
Year5
Year6
Year7
v.
Final enactment of the legislation by Legislature
Year1
Year2
Year3 Year4
Year5
Year6
Year7
vi.
Notification
Year1
Year2
Year3
Year4
Year5
Year6
Year7
vii.
Preparation and notification of appropriate subordinate legislation
Year1
Year2
Year3 Year4
Year5
Year6
Year7
viii.
Implementation by municipality (ies)
Year1
Year2
Year3 Year4
Year5
Year6
Year7
Year1
Year2
Year2
Year3
Year3
Year4
Year4
Year5
Year5
Year6 Year7
Year6
Year7
d.
Please indicate periodicity of revision of rents/rental value guidance, and when next due
e.
Setting up mechanism for periodic review of rents/ rental value guidance
Year1
Year2
Year3
Year4
Year5
Year6
Year7
f.
Institute Dispute resolution mechanisms (e.g. Special Tribunals/ Courts etc)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Periodicity:
Next due:
Indicate what mechanism is being envisaged…
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17
State Level Reforms
c.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
g.
Any other reform steps being undertaken (please use additional space to specify)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
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State Level Reforms
Please indicate how such rent control reforms shall be communicated to the citizens,
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S4.
RATIONALISATION OF STAMP DUTY
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities to rationalise Stamp Duty, with the objective of establishing an efficient real estate
market with minimum barriers on transfer of property so as to be put into more productive use.
CURRENT STATUS
a.
Please indicate the current Stamp Duty Regime, including surcharge or any other levy on transfer of property
8% (5% Stamp Duty + 3% Transfer Duty levied by MCD)
b.
Please indicate when the stamp duty rate was last revised and by what percentage.
Reduced in May 2003 by 5% (Stamp Duty was reduced from 10% to 5%)
d.
Please indicate whether any concessions to particular classes of individuals or institutions are being provided
Type of Concession
Qualifying Institution/Individual
2% in Stamp Duty
Female
Please provide the total collection from Stamp Duty over the last 5 years (including surcharge or any other levy on transfer of property)
Stamp Duty
@ 5%
Transfer
Duty by
MCD @ 3%
2000-2001
2001-2002
2002-2003
2003-2004
2004-2005
2005-06
195.10 cr
283.14 cr
427.19 cr
452.58 cr
673.04 cr
745.76 cr
92.28
79.01
112.98
143.37
167.46
190.24
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State Level Reforms
c.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e.
Please indicate % and quantum of revenue from Stamp Duty shared with JNNURM cities in the State. i. ULB’s share in %
ULB gets 3% Transfer Duty
ii. Quantum shared with JNNURM cities in last three years (in Rs. Crores)
Name of City
Delhi
2004-2005
2005-2006
N.A
N.A
N.A
Please indicate the basis of collection of Stamp Duty, i.e.
i. Declared Value
ii. Higher of the Standard Guidance Value/ Declared Value

---‾
iii. Any other method (please specify)-
Retrieval of Stamp duty u/s 33 of the Indian Stamp Act 1899 on instruments not
g.
i. N
.
A
duly stamped.
.
Please indicate the use of information technology in the following:
i. Maintenance of records
Out of 13 SR Offices, 10 are computerized and records in 3 offices are being managed manually.
ii. Maintenance of guidance values
1. Information is uniform.
2. Signage’s are duly placed for convenience of public.
3. Help Desk.
-
20
State Level Reforms
f.
2003-2004
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
TIMELINE FOR REFORMS
a.
Resolution by Government expressing commitment to reduce Stamp Duty9 to 5% (or less than 5% if the State so desires) within Mission period.
The resolution should provide the timetable for reducing the Stamp Duty in a phased manner, i.e. year-wise (Note: This resolution should be
passed within 6 months of signing of MOA under JNNURM and a copy submitted to MOUD.) Please indicate timeline.
The Government of NCT of Delhi has agreed to reduce the Stamp Duty around 5% in year 4. The MCD and NDMC
have also agreed to reduce the Transfer Duty for women by 1% against 3% being charged at present. Hence, the Stamp
Duty for men will be 6% (3% + 3%) and for women it will be 4% (2% + 2%). The letters of MCD and NDMC has been
placed at Appendix-II.
b.
Fix the periodicity for revising the guidance value for levy of Stamp Duty
c.
Indicate the time-table for reducing the stamp duty rate to 5%
Every 5 years
(Indicate % of Stamp Duty in the box)
Stamp duty (%)
d.
Any other reform steps being undertaken
(please use additional space to specify)
Year 2
-
-
Year 3
-
Year 1
Year 4
Average
5%
Year 2
Year 5
-
Year 6
-
Year 3 Year 4
Year 7
-
Year 5
Year 6
Year7
N.A.
9
The rate of Stamp Duty implies total % that is levied, including surcharge and other levies on transfer of property.
-
21
State Level Reforms
Year 1
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S5.
REPEAL OF URBAN LAND CEILING AND REGULATION ACT (ULCRA)
DESIRED OBJECTIVES:
JNNURM requires that States undertake to repeal the ULCRA with the objective of increasing the supply of land in the market and the establishment of an efficient
land market.
CURRENT STATUS
a.
Please indicate if ULCRA has been repealed in the state?
Yes
No
Already repealed. (Copy attached at Appendix-III)

b.
If the answer to 1 (a) is no, then please provide any steps that have been taken in this direction
N.A.
a.
The State must pass a resolution for the repeal of ULCRA within 6 months of signing of MOA under JNNURM and a copy submitted to MOUD. Please
indicate timeline.
N.A.
b.
The State legislature to pass a resolution in compliance with the
repeal of ULCRA Act passed by the Parliament in 1999
Year1
Year2
Year3
Year4
Year5
Year6
Year7
c.
Notification of the above by the State government
Year1
Year2
Year3
Year4
Year5
Year6
Year7
d.
Any other reform steps being undertaken (please use additional space to specify)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
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22
State Level Reforms
TIMELINE FOR ACTION ON REFORMS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S6.
COMMUNITY PARTICIPATION LAW
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in area of Community Participation, with the objective of institutionalising citizen participation as
well as introducing the concept of the Area Sabha in urban areas. The larger objective is to integrate involvement of citizens in municipal functioning, e.g. setting
priorities, budgeting provisions, exerting peer pressure on compliance to regulation, etc. The Community Participation Law refers to the appropriate provisions that
need to be made in the state-level municipal statute(s) for the establishment of such a 3 rd or 4th tier structure within the municipal body precisely as described above.
These enactments will also need to ensure clear definition of functions, duties and powers of each of these tiers, and provide for the appropriate devolution of funds,
functions and functionaries as may be decided by the State Government to these levels.
CURRENT STATUS
Please provide a list of the current decision-making/advisory platforms in the municipality:
Municipality-level
Ward-level
Below the Ward Level
Additional Specific
Committees / associations
Municipal Council
Municipal Committees (Municipal Corporation)
Other (specify)
Ward(s) Committee10
Number of Wards
Number of Ward(s) Committees
Average population/ Wards Committee
Number of Ward(s) Committee
members/ Ward(s) Committee
X
Method of selection of Ward(s)
Committee members
Any other provision for Ward Committee (specify)
Any other Committee below the Ward Level (specify)
All elected Councilors from the Wards
constituting the Wards Committee.
No Committee at Ward Level
None
(this could be at any level; please specify those that the ULBs
formally recognise and integrate into their working, for e.g.
Resident Welfare Associations, Community Development
Societies, etc)
Associated
under
Bhagidari initiative

--
272
12 Zones
0.50 lakh (Approx)
12 Zones
272
10
As per the 74th Constitutional Amendment Act, ULBs may constitute a committee representing more than one municipal ward, or may constitute such committee for
each municipal ward.
-
23
State Level Reforms
a.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
b.
Please indicate whether there is any formal process for community participation in municipal budgeting
If the answer to question 1 (b) is Yes, please describe the process below (use annexures wherever applicable):
Yes

No

The Budget as prepared by the Commissioner is considered and recommended by the Standing Committee
constituting of the selected councilors and finally passed by the Corporation of the House. As such there is full
participation through their elected representative.
c.
Please indicate if there is any formal process for community participation in city planning activities
If the answer to 1 (c) is Yes, please describe the process below (use annexures wherever applicable)
Yes
No

Three MLAs and two Councillors are the member of DDA, which is entrusted with the job of City Planning.
Please indicate levels of Community Participation that took place in CDP/DPR documents submitted to JNNURM so far
i. Please indicate whether the City Development Plan (CDP) been prepared with community participation
7th
8th
Workshops were held on
&
September 2006 for preparing the CDP.
About 100 persons representing various Stakeholders participated in these Worksops.
If yes, please indicate the alignment of this community participation process to the proposed Community Participation Law
Complete Alignment
11
Partial alignment
Community participation process done through Area Sabha and Ward
Committee structures envisaged in Community Participation Law
Community participation process done through ward-level processes
Minimal alignment
Community participation process done through city-wide process
Yes
No

11
Through Bhagidari
(Write-up at Appendix-IV)
Please tick mark in third column as appropriate
-
24
State Level Reforms
d.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
TIMELINE FOR REFORMS
a.
Resolution by Government expressing commitment to establish a new Community Participation Law – Please indicate timeline
(Note: This resolution should be passed within 6 months of signing of MOA under JNNURM and a copy submitted to MOUD.)
Wards Committee already exists in MCD for each Zone, as mandated by the 74th Amendment. There is no proposal to create
a third tier at Ward Level. This is also not mandated by the 74th Amendment..
b.
Please indicate the changes you propose to make in your JNNURM city/cities and the timeline for these changes:
i.
Number of tiers intended to be established in the municipality. Please explain the rationale.
No decision to change status quo so far
For each tier, please state the prevailing / intended composition of the tier:
No
Name
Description
Composition
1
Municipality
Exists (272 Councilors)
2
(Intermediary regional platform, e.g.
Wards/Borough/Zonal Committee)
Exists (12 Zonal Committee and
3
Ward Committee
Does not exist
4
Area Sabha
Does not exist
number of Councilors varies from 4 to
16 in each Zone)
-
25
State Level Reforms
ii.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Proposed Activity-mapping of functions in Community Participation Law (for each of the functions of the Municipality)
No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Municipal Function
Urban planning including town planning
Regulation of land-use and construction of buildings.
Planning for economic and social development.
Roads and bridges.
Water supply for domestic, industrial and commercial
purposes.
Public health, sanitation conservancy and SWM
Fire services
Urban forestry, protection of the environment and
promotion of ecological aspects
Safeguarding the interests of weaker sections of
society, including the handicapped and mentally retarded
Slum improvement and upgradation.
Urban poverty alleviation
Provision of urban amenities and facilities such as parks,
gardens playgrounds
Promotion of cultural, educational and aesthetic aspects
Burials and burial grounds; cremations, cremation grounds
and electrical crematoriums
Cattle pounds; prevention of cruelty to animals.
Vital statistics including registration of births and deaths.
Public amenities including street lighting, parking lots,
bus stops and public conveniences
Regulation of slaughter houses and tanneries
Specific activities to be taken at each level below:
Municipality
Intermediary
Ward
Area Sabha
Level (specify)
Committee
Yes
Yes
The decision
to establish
Yes
Yes
Ward
Committee
Yes
Yes
or
Area
N.A.
N.A.
Sabha
in
Delhi
is
under
N.A.
N.A.
examination.
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Note: the above functions are taken from Schedule XII of the 74 th CAA. If the municipality performs additional functions, these should also be included in
the list above. Describe proposed role in the boxes in brief, especially in columns for Ward Committee and Area Sabha
-
26
State Level Reforms
c.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d.
e.
Time schedule for enactment of Community Participation Law or Amendment
of existing Municipality Laws:
It is under examinatiobn
Year1
Time schedule for notification of the rules pertaining to the Community
Participation Law, or amendment in legislation:
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Year2
Year3
Year4
Year5
Year6 Year7

Note: States will be required to submit documents related to the above to JNNURM Mission Directorate at appropriate milestones in this process, for
evaluation of actual compliance for successive disbursal of funds
Interim process for Community Participation in Municipal functions while Community Participation Law is being enacted and notified
Please indicate if there are any steps being taken by the Municipality to create opportunities for community participation while the Community Participation
Law is being enacted. 12
Extent of Participation
Complete
Community
Participation
Structure
being established
Partial
community
participation
structures
being established
Minimal
Community
Participation
Structures
being established
12
Mechanisms
Community participation being
encouraged through structures
like the Area Sabha and Ward
Committee, as envisaged in
Community Participation Law
Community
participation
process done through ward-level
processes
Community
participation
process
being
undertaken
marginally, or not in any
organised manner
Response of JNNURM City / State
Bhagidari initiatives
Bhagidari initiatives
Parent Teachers Associations (PTAs) &
Vidyalaya Kalyan Samities (VKS) have been
constituted at school level for overseeing the
working of Welfare schemes for monitoring the
upkeep of school complex through funds provided
under Sarv Shiksha Abhiyan (SSA).
Edit the text in the table as appropriate
-
27
State Level Reforms
f.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
S7.
PUBLIC DISCLOSURE LAW
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in area of disclosure of information to public, with the purpose that municipalities and parastatal
agencies have to publish various information about the municipality / agency and it’s functioning on a periodic basis. Such information includes but is not limited to
statutorily audited annual statements of performance covering operating and financial parameters, and service levels for various services being rendered by the
municipality.
CURRENT STATUS
Please provide a list of the parastatal agencies and the month in which their budget was formally passed for each financial year
Agency:
Municipal Council13
Other parastatal agencies (list each below):
1. DJB
2. NDMC
b.
2003-04
(MCD)
2005-06
31st March
31st March
31st March
31st March
31st March
31st March
31st March
31st March
Please provide the latest year for which the statutory audit of accounts has been completed.
Agency
Municipal Corporation of Delhi (MCD)
Other parastatal agencies (list each below):
1. DJB
2. NDMC
c.
2004-05
31st March
Accounts complete upto
year
2006-07
2006-07
2006-07
Accounts audit complete
upto year
2002-03
2002-03
2005-06
Please indicate whether there is any formal provision for public disclosure of accounts and audit statements of municipality/ other parastatal agencies. If Yes,
please highlight the appropriate clauses below:
Yes
No

13
And - For cities with multiple ULBs within the urban agglomeration, please provide details of all ULBs.
-
28
State Level Reforms
a.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d.
Please indicate prevailing mechanisms in the ULB / parastatal agency, if any, for dissemination of information as per table below:
No.
Information pertaining to
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Key municipal / parastatal agency officials and contacts
City Development Plans and other plans
Municipal finance and accounts
Procedures for various approvals / permits
Schemes managed by the municipal body, especially those related to
poverty alleviation, women, children and weaker sections of society
Procedures to access various services provided by the ULB / parastatal
agency
Liability for tax / user charges / fees
- Basis for liability
- Quantum for consumer / tax assessee
Service levels of various services
Receipt, processing and status of redressal of complaints by citizens
Ongoing major projects
Prevailing disclosure / dissemination mechanism (Please
specify communication channel and frequency)
Website
Website
Website
Approval by the House
Website and Elected Members
Website and Print Media
Website and Print Media
Satisfactory
Electronic and Manual
As per RTI norms
a.
The State/ULB must pass a Resolution to formulate and adopt a policy on public disclosure, which would include the financial statements that are to be
released, the audits of certain financial statements that are to be carried out, and a timeline for reforms. (Note: This resolution should be passed within 6
months of signing of MOA under JNNURM and a copy submitted to MOUD.) Please indicate a time line for this commitment.
Within one year of signing of MOA
b.
Establishment of the Public Disclosure Law which outlines the information to be disclosed and widely disseminated, for e.g. disclosure of financial statements
including key financial indicators for public review, frequency of statutory audit of financial statements and disclosure of its findings, information of levels of
services provided, key indicators of service delivery and organisational efficiency, etc. Please indicate which of the following reforms are going to be
implemented and the timeline:
i.
Disclosure of Financial statements, i.e. Balance Sheet, Receipts and expenditures
And key Financial Indicators
Yes
Year1 Year2
Year3
Start from Year -
No

Year4
Year5
Year6
Year7

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29
State Level Reforms
TIMELINE FOR ACTION ON REFORMS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
ii.
Conduct of Annual Statutory Audit
Yes
No

iii.
Disclosure of Audited Financial Statements and Audit Report
Yes
No

Year1
Year2
Year3
Year4
Start from Year iv.
Year5
Year6
Year7

Time period for publication of annual audited financial statements, (pl. indicate in months after end of financial year)
Immediately after audit is complete
v.
Disclosure of Quarterly Audited Financial Statements
Yes
No

vi.
Time period for publication of Quarterly Audited Financial Statements
(in months after end of each quarter)
vii.
Publication of CDP on municipal website
Already published on the website of Deptt. of Urban Development, Govt. of NCT of Delhi
viii.
Yes
No

MOAs entered into with GoI and State Governments to be placed before Municipal Council within _60___ days
Yes
No

ix.
Disclosure of MoA in public domain vide a published document, easily accessible to citizens / other stakeholders
Please indicate target date ___within 6 months from signing
Yes
No

-
30
State Level Reforms
www.delhigovt.nic.in/dept/ud/index.asp
2 Months
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
c.
List information proposed to be disclosed on a regular and mandatory basis by ULBs / parastatal agencies
No.
1
2
3
4
5
Information pertaining to
Key municipal / parastatal agency officials and contacts
Procedures for various approvals / permits
Schemes managed by the municipal body, especially those related to poverty
alleviation, women, children and weaker sections of society
Procedures to access various services provided by the ULB / parastatal agency
6
7
Liability for tax / user charges / fees
Basis for liability
Quantum for consumer / tax assessee
Service levels of various services
Receipt, processing and status of redressal of complaints by citizens
8
9
Ongoing major projects
Any other
Mechanism for disclosure
Web site,RTI
Web site
As per press release/ through public
representatives
Citizen Charter related to Education is
displayed on the entry point of each school.
Web site and print media.
Web site press release.
Manual & electronic
PGC has been constituted at the level of each
zone to hear, register and rectify the
grievances of the public.
Site display
No.
1
2
3
4
5
6
7
8
Service
Water supply services
- In slum areas
- In non-slum areas (residential &
commercial)
Sewerage/Sanitation/Underground drainage
Solid Waste Management
Storm water drainage systems
Building Plan approvals
Road networks within the city
Street Lighting
Birth & Death Registration
Type of Service Level information to be disclosed
(only examples provided below)
LPCD at consumer’s end
# of hours of supply
Frequency of disclosure /
communication to citizens
For e.g.
Annual
-do-
% of HHs covered with house level connections
Frequency of street sweeping
# of days of flooding during monsoons
# of days required for sanction
Average # of hours of transit time from point A to B
# of working street lights per km length
# of hours for providing certificates
-do-do-do60 days
Depends on the distances
30
As soon as registered
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31
State Level Reforms
d. List below the services for which Service Levels information is proposed to be disclosed
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e.
Public parks and playgrounds
In Sq. m per Sq. Km
Year from when Service Levels information will regularly disclosed
Annual
Year1
Year2
Year3 Year4
√
f.
Time schedule for enactment of Public Disclosure Law as described above:
Year1
Year2
Year3
Year4
Year2
Year3
Year4
√
g.
Time schedule for notification of the rules pertaining to the Public Disclosure Law:
Year1
√
h.
Year5
Year6

Year5 Year6

Year5 Year6
Year7
Year7
Year7

Any other reform steps being undertaken and proposed timeline for the same (please use additional space as necessary)
Any other reform steps being undertaken RTI
and proposed
the same (please use additional space to specify)
Act istimeline
beingforimplemented
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32
State Level Reforms
9
ANNEXURE-IV
M
ANDATORY
R
EFORMS AT THE LEVEL OF THE
URBAN LOCAL BODY
1
PART-I
MUNICIPAL CORPORATION OF DELHI (MCD)
L1- E-GOVERNANCE
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in governance systems through implementation of e-Governance. The objective of deployment
of such information technology tools and applications should remain focused on having a transparent administration, quick service delivery, effective MIS, and
general improvement in the service delivery link
CURRENT STATUS
a. Please indicate the status of E-Governance applications for each of the following services. Provide details on the services using e-applications. Also indicate
Write-up enclosed at Appendix-V
other services for which E-governance is being used.
Module
Use of IT
Yes
1
Property tax
√
Accounting
Water Supply and Other
Utilities
Birth & Death
Registration
Name agency
responsible
No
Details of deployment of IT (explain functional features of IT application deployed)
Database of
Online
Citizen
Any other functional
records, MIS &
work flow
interface
feature
reporting
√
√
√
√
√
ECIL E-GOV
Foundation (online
filing of property tax)
E-Gov Foundation
Refer Part-II
√
ECIL
√
√
√
√
IN CASE OF URBAN AGGLOMERATIONS WITH MULTIPLE ULBS, THIS SECTION SHOULD BE PROVIDED FOR EACH ULB IN THE JNNURM CITY
SEPARATELY
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
√
√
√
√
√
√
√
√
√
√
√
√
Yes√
Basic computer training and software specification. Around 1100 officers and officials have been trained.
Training has been given to middle level officers and officials working in different capacity.
Doctors, nurses, Executive Engineers, and officers has been trained.
c.
What have been the achievements in the following areas as a result of ongoing e-governance initiatives .Explain with initiatives undertaken- NA
Area of Improvement2
Citizen information
Service delivery
Initiatives taken
Website lounched and opening of CSBs
Birth and death certificate ,Licenses, Property tax
Citizen participation
Municipal Resource planning (financial controls,
operational management and reporting etc)
As above.and PGR
Financial completed
INFORMATION TECHNOLOGY
d. Does the municipality have a website of its own?
2
Yes √
Achievement
34 CSB have been opened and Website has been lounched.
Online birth and death registration, booking of parks,
community halls,Download of forms and various affidavit.
do
nil
No
List should correspond with areas identified in a. above
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34
Urban Local Body level Reforms
b.
Citizens’ Grievance
√
E-Gov Foundation
Monitoring
Personnel Management
√
C-DAC
System
Procurement and
Monitoring of Projects
o E-procurement
√
Wipro Limited
o Project/ward works
√
Wipro Limited
BUILDING plan
√
approval
Public Health
√
ECIL/Wipro health
Management
care ltd.
LIcenses
√
ECIL
Solid Waste Management
√
TCS
Others (specify)
Have there been attempts towards training the staff towards e-governance practices?
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Give the following details about the website.
Module
Information available
Interactive facilities (eg. Payment, certificates, registration, download of
forms etc)
www.mcdonline.gov.in
What is the frequency of data- update on the website?
Continuos process
Specify agency responsible for updation. Is content bilingual?
Updating is continuous process. Updating has been done at various levels. Some
updating has been done at Zonal level; and some has been done through IT
department .
SYSTEM INTEGRATION
Are the departments electronically interconnected through LAN (Local Area Network)?
Yes
No √
However, LAN has been set-up in 5 hospitals
g. Are the Zonal offices (if any) electronically connected through WAN (Wide Area Network)?
Yes
No √
Not Applicable
h. Are other parastatals/government agencies electronically connected through WAN (Wide Area Network)? Yes
No √
MAPPING
i. Does the city have a GIS base map in place?
Yes
No
√
Please specify agency that is repository of the map, scale of the map and the date (month ,year) it was last updated.
We are in the process of implementation of GIS in MCD. At present the process has been done to procure satellite images through NRSI.
However MCD has base map with 7 layers.
j.
What all information is mapped on to GIS? Indicate, with details, in the table below
Information layer
Available at
Not
Agencies
Other relevant details
available
available
involved for
City
Ward Property /
Any other
updation
level
level Household
level
ULB and ward boundaries
√
√
√
NIC
Digital Mapping
Road and street layer
√
√
√
NIC
Project
was
Property layer
√
√
√
NIC
launched in 2000
Household & demographic
√
Water supply network
√
√
√
NIC
Sewerage network
√
√
√
NIC
Street lighting
√
√
√
NIC
SWM
NIC
√
√
√
Storm water drains
√
√
√
NIC
f.
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35
Urban Local Body level Reforms
e.
Booking of parks community halls, issue of birth certificates
and death certificates, downloads of all forms/affidavits etc.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
k.
Does the Municipality have decentralised network of E-kiosks or Electronic citizen service centres ?
If yes, state ‘ how many’ and the criteria for spatial deployment (geographical, administrative etc)
Yes √
No
TIMELINE FOR ACTION ON REFORMS
The Government of India has formulated the National e-Governance Action Plan (NEGAP), part of which includes a National Mission Mode Programme (NMMP)
for e-Governance in municipalities. This NMMP intends to roll-out e-Governance in municipalities on a nation-wide basis. This programme will be launched in the
coming months. The following steps have been identified based on the NMMP for a comprehensive e-governance at the municipal level. Following are the critical
steps that need to be undertaken in the implementation of the NMMP for ULBs, for which ULBS need to indicate a timeline for the key milestones:
a. Appointment of State-level Technology Consultant as State Technology Advisor
Year1 Year2 Year3 Year4 Year5 Year6 Year7
Done
b. Preparation of Municipal E-Governance Design Document (MEDD) on the
Year1 Year2 Year3 Year4 Year5 Year6 Year7
basis of National Design Document as per NMMP
√
c.
Assessment of MEDD against National E-Governance Standards
( e.g. Scalability, intra-operability & security standards etc.)
Year1
Year2
Year3
Year4
Year5
√
Year6
Y ear7
d.
Finalisation of Municipal E-Governance implementation action plan
for the city
Year1
Year2
Year3
Year4
Year5
√
Year6
Year7
e.
Undertaking Business Process Reengineering (BPR)
Prior to migration to e-governance systems
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
f.
As per Appendix-V
Appointment of Software consultant(s) / agency for development, deployment
And training
g. Exploring PPP option for different E-Governance services
Done
As per Appendix-V
Year6
Year7
E-Governance initiations of MCD are well under way without waiting for launch of GOI initiatives
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36
Urban Local Body level Reforms
At present 34 Citizen services bureau have been opened. MCD has planed to open one CSB at each ward. At present
following services are available at CSB,s
1. Registration of Birth & Death
2. Renewal of general/health trade licenses
3. Booking of Parks & Community Halls
4. Accepting of all types of MCD dues including property tax.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Implementation of E-governance initiatives in the JNNURM city, against the identified modules
i.
Module
Steps to be undertaken
Property tax
Accounting
Water Supply and Other Utilities
Birth & Death Registration
Citizens’ Grievance Monitoring
Personnel Management System
Procurement and Monitoring of Projects
o E-procurement
o Project/ward works
Building Plan Approval
Health Programs
o Licenses
o Solid Waste Management
Any other module..
In process
In process
In process
Done
Done
In process
Targeted Year in the Mission Period for
completion3 (Year 1 to Year 7)
Year 3
Year 3
(See Part-II relating to Delhi Jal Board)
Year 3
Done
In process
In process
In process
In process
In process
Any other reform steps being undertaken (please use additional space to specify)
Year 3
Year 3
Year 3
Year 3
Year 3
Year1
Year2
Year3
Year4
Year5
Year6
Year7
N.A.
If a plan has been drawn up and / or is under implementation, please provide details ……
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same
Completion of the module implies – completion of database of records / digitisation of related data, generation of reports for management and public dissemination,
work-flows are managed on-line or on a real-time basis, citizen interface and dissemination of information is handled through the system (viz. elimination of manual
processes to extent possible)
33
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37
Urban Local Body level Reforms
h.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
L2- MUNICIPAL ACCOUNTING
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in Municipal Accounting, with the objective of having a modern accounting system based on
double-entry and accrual principles, leading to better financial management, transparency and self-reliance.
CURRENT STATUS
a. Please provide a short note on the present method of accounting being followed in your city
In the event of cash based accounting system, please indicate extent of completeness of accounts, asset register, all subsidiary registers, etc.
b. Please provide the status of completion and adoption of accounts, and if they have been audited and published in the last 3 years (specify month / year)
Year
Adopted
Audited
Published
2002-2003
√
-√
2003-2004
√
-√
2004-2005
√
-√
2005-2006
√
-Under process
Please state whether city has drawn up its own accounting manual --
c.
d.
Yes

Please state whether State/city has adopted NMAM 4
i.
without modifications
ii.
with modifications.
No


i.
If NMAM has been adopted with modifications, please state these:
√
Double-entry Accrual System
4
The National Municipal Accounts Manual (NMAM) has been prepared by MOUD with support from CAG to promote the implementation of improved financial management through
electronic means leading to improvement in internal government operations to support and stimulate good governance.
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38
Urban Local Body level Reforms
Mercantile System of account “Double entry “ system on Accrual Basis Write-up enclosed at Appendix-VI
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e. Please state whether State has modified its current appropriate laws and regulations to be in compliance with the double-entry accrual principles. If yes, please
provide date of such modification.
YES--2002
Yes
f. If applicable, please provide current status of implementation of double-entry accrual system.
No
Date

2002
Opening balance sheets, computerization, centralized / multiple location accounts, training to staff, etc….
Fund Based Comprehensive Annual Account Report.
Yes
TIMELINE FOR ACTION ON REFORMS
a. Resolution by Government expressing commitment to establish modern municipal accounting system. (Note: This resolution should be passed within 6 months
of signing of MOA under JNNURM and a copy submitted to MOUD.)
Please indicate the date (month, year) by which the resolution would be passed Already done
b.
Appointment of consultants for development of State wide Municipal Financial
Accounting Manual
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
c.
Completion and adoption of Municipal Financial Accounting Manual, in line with
NMAM or otherwise
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
d.
GO/Legislation/Modification of Municipal Finance Rules for migrating to double-entry
accounting system
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
e.
Training of personnel
f.
Appointment of field-level consultant for implementation at the city-level Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
g.
Notification of cut-off date for migrating to the double-entry accounting system
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year4
Year5
Year6
Year7
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7

h.
Re-engineering of business processes to align with accrual based accounting system
(aligning all commercial and financial processes such as procurement, revenue collection,
Payroll, works contracts, etc.)
Done
Year1
Year2
Year3
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39
Urban Local Body level Reforms
TRANSITION TO DOUBLE ENTRY ACCOUNTING ON ACCRUAL PRINCIPLES
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
j.
Completion of registers and Valuation of assets and liabilities
Done
Year1
Year3
Year4
Year5
Year6
Year7
Drawing up of opening balance sheet (OBS):
Year1
i. Provisional OBS
k.
Year2
Year2
Year3
Year4
Year5
Year6
Year7
Done
ii. Adoption of provisional OBS
Done
iii. Finalisation of OBS
Done
Year1
Year1
Full migration to double-entry accounting system
Year2
Year2
Year1
Year2
Year3
Year4
Year3
Year3
Year4
Year5
Year6
Year7
Year5
Year6
Year7
Year4
Year5
Year6
Year7
√
l.
Production of financial statements (income-expenditure accounts and balance sheet)
as per the new system
IMPROVED FINANCIAL MANAGEMENT
m. State year from which external audit of financial statements will commence
statutory audit
n.
Frequency of such external audit cycle
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year4
Year5
Year6
Year7
√
Year1
Year2
Year3
√
Annual
Concurrent / quarterly / half-yearly / annually√
o.
State year from which ULB will commence preparation of outcome budgets
Year1
Year2
Year3
Year4
Year5
Year6
Year7
√
p.
State year from which ULB will institute internal audit / control mechanisms
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
q.
State year in which ULB will undertake Credit rating
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
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40
Urban Local Body level Reforms
i.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please specify year in which related financial management systems will be developed and integrated with the financial accounting system.
Related Financial Management Systems
Procurement systems
Works contracts management
Payroll and wage payments
Stores and inventory management
User charges billing systems
Tax collection systems
Any other
s. Any other reform steps being undertaken (please use additional space to specify)
Target year for completion and integration with Financial
Accounting System5
Year 3
Year 3
Year 3
Year 3
Alredy done wherever applicable
Year 2
N.A.
Please specify progress, planned initiatives and targeted time period, ….
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same……………….
5
Should link with milestones committed in the reform agenda for e-governance.
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41
Urban Local Body level Reforms
r.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
L3-PROPERTY TAX6
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in the methods of levy, administration and collection of Property Taxes, with the broad
objective of establishing a simple, transparent, non-discretionary and equitable property tax regime that encourages voluntary compliance. States/cities need to
ensure that their desirable objectives for reforms include these reforms, but need not restrict themselves to these items
a.
Please indicate if Property tax is currently levied on the following types of properties:
i.
Residential
Yes
ii.
Commercial
Yes
iii.
Industrial
Yes
iv.
Any other category
Also building used for public purpose,
public utilities, Institutional Use. Besides service
charge is levied in lieu of the exemption extended to some Particular categories of
properties.
b. Please provide the Method of Property Tax Assessment being followed
i.
Self-assessment
Yes
ii.
Demand-based
Where no self-assessment return is filed, demand is created and intimated to the assesses.
Please provide details on method adopted, its rationale, relative advantages of the system in practice…
c.
Please provide the Basis of determination of property tax
i.
ii.
iii.
Capital value
Rateable value
Unit Area
No
No
Yes
6
This section should only deal with Property Tax or its variants (viz. House Tax, Tax on vacant land, etc.). Revenues collected for specific services provided by ULBs
such as water, sewerage, street lighting , etc., levied in the form of taxes / surcharge on the base of property tax (for e.g. as a % of ARV) and /or collected together with
Property Tax, should be reported separately in the following section on User Charges.
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42
Urban Local Body level Reforms
CURRENT STATUS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
iv.
Please provide the Use of technology in property tax management, by giving appropriate details in the box
i.
GIS database of record of properties liable to property tax:
Still under progress.
Electronic database of property records:
Old record and the current property tax return are being digitized
and Integration of both will create the building profile of each
property.
iii.
Computerised generation of Property Tax demand notices:
Computerized demand notice will be generated once the electronic
data base is completed
iv.
Computerised recording of receipts of tax collection:
Yes. Computerized recording of receipts of collection is being done
through ECIL-SARC, i.e. CSB Counters. Online payment facility is
being started shortly.
ii.
v.
e.
No
Any other functionality of Property Tax system:
After completion of digitization and computerization work, unique
property Code No. will be generated – which will be useful not only
for property tax deptt. but will provide identification to the
properties for all purposes viz; building department, licensing etc.
Please indicate Property Tax as % of Own Sources of Revenue Income and Total Revenue Income
Year
2003-04
2004-05
2005-06
PT as % of Own
Sources of Revenue
As per ‘Appendix – VII’ along with the detailed
Income
PT as % of Total
Revenue Income
note
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43
Urban Local Body level Reforms
d.
Other (please specify)
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please provide the below information on Current coverage
No.
1
2
3
4
Type of Property
(1)
Residential
Commercial
Industrial & others
Total
Estimated no.
of properties
No. of properties in the
records of the municipality
No. of properties paying
property tax
(2)
(3)
(4)
Bifercation
not availble
Bifercation not availble
Not
available
FY 04-05
(2)
Residential
Commercial
Industrial &
others
Total
Residential
Commercial
Industrial &
others
(3)
Not
available
Bifercation not availble
9,45,857
N.A.
For the year 2004-05
g.
Please indicate the Amount of property tax being collected for following years
Financial
Category
Current
Arrear
Total demand
Year
Demand
Demand in
Raised
in Rs.
Rs.
(1)
FY – 05-06
(4) / (2)
(5)
Bifercation not availble
Not available
Coverage ratio
(4)
Not
available
Not
available
Current
demand
Collection
in
Rs. (collection
efficiency in %
in brackets)
(5)
Not
available
ArrearDemand
collection in
Rs.
(collection
efficiency in %
in brackets)
(6)
Not
available
Total collection in Rs.
(collection efficiency in %
in brackets)
(7)
Bifercation not
availble
794.43 Cr
-do-
-do-
-do
-do-
-do-
Bifercation not
availble
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44
Urban Local Body level Reforms
f.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Category
Current
Demand
Raised
Rs.
in
Arrear
Demand in
Rs.
Total demand
Current
demand
Collection
in
Rs. (collection
efficiency in %
in brackets)
ArrearDemand
collection in
Rs.
(collection
efficiency in %
in brackets)
Total collection in Rs.
(collection efficiency in %
in brackets)
Total
FY 03-04
Residential
Commercial
Industrial &
others
Total
817.93 Cr
-do-do-
-do-
Bifercation not
available
920.10 Cr
h. Please list the Exemptions given to property owners
No.
Type of
Exemption
1
Qualifying
institution/
individual
Union Properties
u/s 115 of the
DMC Act.
Revenue implication of exemption for a year (Rs.)
At present provision of collection of 75% service
charges has been made, but the matter of payment
of service charges from exempted categories u/s
115, i.e., Cremation ground, agricultural land,
public worship place etc. has not been made clear
in the Act and is still under consideration.
(please use additional rows if necessary)
i.
Please specify the Assessing Authority and describe the level of discretionary power available with assessing authority
Delegation of Powers: A&C & Addl. A&C: AV above Rs. 20 lacs.
Jt. A&C:
AV 5 lacs to 20 lacs.
Dy. A&C:
AV 1 lac to 5 lacs.
A.A. & C:
AV below Rs. 1 lac.
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45
Urban Local Body level Reforms
Financial
Year
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
j.
i.
ii.
iii.
iv.
Date when last update of property records through
general revision was done
:
For the year 2003-04 when MVC (i) was constituted
Date when last revision of guidance values was done
:
MVC (ii) is in process of revision of Unit Area Values and factors.
Frequency of revision of guidance values
:
Every three Year
Please indicate whether information from appropriate authorities on new building construction, or additions to existing buildings is being captured; if
yes, how and at what frequency?(e.g. development authority etc)
No
A copy of building, sanction plan is given by deptt. of the zones. Before sanctioning of building plan etc. they demand no
dues certificate from A&C deptt. But above directions are not strictly adhered to regularly.
v. Please indicate whether information from appropriate
authorities on change of ownership and land valuation is
being captured, if so, how and at what periodicity?
( e.g. Dept of Stamps and Registration ):
NO. At present no linkage with Sub-Registrar Office.
However, in case of sale of properties, deliberative wing has passed
a Resolution of making No Dues Certificate Compulsory for
registration which is still pending for decision
TIMELINE FOR ACTION ON REFORMS
Please provide timeline and indicate the steps intended (wherever not
mentioned) for achieving the following action items:
Steps being taken have already been mentioned above but the
completion of digitization and computerization etc. may taken at
least one year further.
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46
Urban Local Body level Reforms
Please provide the following details about update of property records and guidance values
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
guidance value implies the basis for computation of Property Tax Liability
a) Enhancing coverage of
property tax regime to all
properties liable to tax
b) Elimination
of
exemptions
c) Migration
to
SelfAssessment System of
Property Taxation
Steps proposed in order to achieve the reform
Target year for completion
Year 1 Year 2 Year 3
a. GIS Survey
b. Physical Inspection.

a. MVC (ii) is considering the matter.

a. Setting up a Committee/Team to draft/amend legislation

Year 4
Year 5
Year 6
Year 7


Already switched over to Self-assessment
System w.e..f. 01-04-2004.
b. Stakeholder consultations
c. Preparation of Draft legislation
d.
Approval of the Cabinet/ Government
e. Final enactment of the legislation by Legislature
e. Notification
g. Preparation and notification of appropriate subordinate legislation
h. Implementation by municipality
Setting up a non-discretionary
method for determination of
property tax (e.g. unit area, etc)
(Sub-Steps (i) to (viii) given in
(c) above may be repeated for
this step as relevant)
Already switched over to self assessment system
w.e.f. 1-4-2004
d) Use of GIS-based
property tax system
a. Selection of appropriate consultant done

The work has been given to MAPPLS Central
zone has picked up a pilot project and work is
in full progress. After its successful completions,
similar work would be extended to other zones.
b.
Preparation of digital property maps for municipality

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47
Urban Local Body level Reforms
21 : Here,
Reform
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Steps proposed in order to achieve the reform
Year 6
Year 7
Verification of digital maps and preparation of complete database of properties
d. Administration of Property Tax using GIS database and related
application
e. Mechanism for periodic updation of GIS database


MVC (ii) is in process for revision of values.

c.
e) Next scheduled/
anticipated revision of
guidance values
f) Periodicity for revision
of guidance values
Target year for completion
Year 1 Year 2 Year 3
a.
Year 4
Year 5


Periodicity to be adopted (specify frequency)
Every three years.
b. Deadline for adoption
One Year
g)
Establish Taxpayer
education programme
a. Preparation of Ready Reckoner (guidance booklet) for tax
assesses Yes, already prepared.
b. Local camps for clarification of doubts and assistance in
filling out forms
Yes, Also Media publicity /Public Notices and
advertisements.
c. Setting up a website for property tax issues/ FAQs etc
h)
Establish Dispute
resolution mechanism
i) Rewarding and
acknowledging honest and
prompt taxpayers
j)
Achievement of
85% Coverage Ratio (see
item e in Current Status)
(Specify target Coverage for
each year of mission)
k)
Achievement of
Yes, website is already available
Yes, Camps are being held / Lok Adalat at
various level / Samasya Samadhan Shivir.
Yes for timely payment
-

-

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48
Urban Local Body level Reforms
Reform
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
90% Collection Ratio for
current demand (see item f
in Current Status above)
(Specify target Collection
ratio for each year of
mission)
l)
Improvement in
collection of arrears, to
reach Total Outstanding
Arrears less than or equal to
10 % of Current demand for
previous year
(exclude tax assessments
under litigation, but include
Property Tax / service
charge levied on
Government properties)
m)
Any other reform
steps being undertaken
(please specify)
Steps proposed in order to achieve the reform
Target year for completion
Year 1 Year 2 Year 3
Year 4
Year 5
Year 6
Year 7
Specify targeted Total Arrears for each year as % of Total
Current Demand for previous year, taking into account
current position
For current demand: efforts to wider the tax net
are on:
Survey / GIS Survey / Depute squads for surprise
check of returns.
Involving of Service charges - Intimation to general
tax-payer through Public Notice as well; individual
notices u/ s 123 A & B are being issued.
Please indicate methods of dissemination (to the citizens) of
the reforms undertaken and the timeline for the same
Media Publicity, Advertisements Press
releases. Holding of Camps on request of
RWA & Others Association. Counseling
camps have been made for guiding and
helping the tax payers.
Website..
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49
Urban Local Body level Reforms
Reform
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
L4-USER CHARGES7
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in the levy of user charges on different municipal services, with an objective of securing
effective linkages between asset creation and asset maintenance and ultimately leading to self-sustaining delivery of urban services.
CURRENT STATUS
Please provide a list of services being delivered by municipalities/ parastatals and the status of user charges being levied for each. 8
Type of Service9
User charge levied
(Yes/No)
Service Provider
Tariff Structure
Last Revision of Tariff
Water Supply
Yes
Delhi Jal Board
Placed at
01-04-2005
Sewerage
Solid Waste Management
Public Transport
-doMCD
DTC
MCD
-doN.A.
Street lighting
Yes
NO
Yes
NO
N.A.
N.A.
Primary health
NO
MCD
N.A.
N.A.
Hiring of municipal assets
(please specify)
Others (please specify)
PARKING
YES
MCD
ATTACHED
2004
YES
MCD
ATTACHED
UNDER REVISION
Appendix- VIII (A)
-doN.A.
Appendix- VIII (B)
7
Note: This section deals with user charges, collected either in the form of a tax or surcharge or fee. All revenues collected against specific services should be reported
in this section w.r.t. current status and commitment on reforms made hereunder. Under no circumstances should there be any overlap between status reported in this
section with than on Property Taxes.
22 Note: This Section deals with user charges, collected either in the form of a tax or surcharge or fee. All revenues collected against specific services should be
reported in this w.r.t. current status and commitment on reforms made here under. Under no circumstances should there by any overlap between status reported in this
section with than on Property Taxes.
23 Please attach details in separate annex where necessary.
24 List should include all services rendered by the ULB.
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50
Urban Local Body level Reforms
a.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
b. Please furnish the costs and revenue collection in providing the following services (total, per unit and per capita/ household cost and revenues) in 2004-05.
Also indicate the details of Revenue losses.
User charges collected (exclude
arrears)
(Please specify the unit)
(Please specify the unit)
Total Cost (in
Rs.)
Per Unit Cost
as delivered**
Per capita /
Household
cost
(a)
(b)
(c )
Total
Recovery
(in Rs.)
Revenue Loss in Rs. due to
Per Unit
Recovery as
delivered**
Per Capita/
Household
Recovery
leakage/ theft /
no enforcement/
poor collection
(e)
(f)
(g)
(d)
free supply
/ no levy of
user
charges
(h)
Water Supply &
Sewerage
56978.61
5.14
Rs. 407
28019.50
Rs. 2.53
Rs. 200
26026.39
1102.81
Solid Waste Management
Rs. 40000.00
lakh
Rs. 63711.00
lakh
Rs. 2000
per MT
Rs.14.58 per
K.M.
-
NIL
NIL
NIL
-
-
-
-
-
-
-
-
Public Transport Services
Others (please specify)
** can be expressed as Per MLD in case of water supply and sewerage; Per Tonne in case of SWM; Per Km in case of public transport, etc.
c.. Please indicate the percentage cost recovery for each of these services over the past five years ((d) divided by (a), expressed in % terms)
Service
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
Water Supply &
44.82
40.61
46.93
49.18
55.98
Sewerage
Solid Waste Management
Public Transport Services
Others (please specify)
d.
NA
Not Available
NA
NA
Loss 10.02 cr
NA
NA
Loss 25.22 cr
NA
NA
Loss 35.20 cr
NA
NA
Loss 40.02 cr
NA
Please provide performance parameters and current service levels 11
25 To include all related direct costs, including salaries and wages of personnel directly deployed in the service
11
Please add additional indicators as appropriate
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51
Urban Local Body level Reforms
O&M Cost10
Service
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Indicator
Service
Status in 2004-2005
Water Supply
Total water supplied per day (MLD)
2
Hours of water supply per day
3
Percentage (%) of population covered by Piped water supply
5
Per capita supply (in litres) (per day)
6
Total no. of household connections (Cumulative figure)
7
No. of connections metered (Cumulative figure)
8.
Total Non-Revenue Water in MLD (% in brackets)
9.
Un-accounted for Water in MLD (% in brackets), including system losses
Sewerage and Sanitation
1
Quantum of Sewage generated per day (MLD)
2
Quantum of Sewage treated per day (MLD)
3
Land utilization for sewage farming Ha) (Cumulative figure)
4
Quantity of sewage disposed on land (MLD)
5
Quantity of sewage disposed into water bodies (MLD)
6
Percentage ( %) of population covered by underground sewage network
No. of households with individual toilets / low cost sanitation unit (Cumulative
figure)
7
8
1
2
3
4
5
6
7
8
9
10
No. of public toilets (Cumulative figure in terms of seats)
Solid Waste Management
Quantum of solid waste generated per day (TPD)
Quantum of solid waste collected per day (TPD)
Collection efficiency
Per capita waste generation
Quantum of waste treated in scientific manner (composting, etc.)
Staff per 1,000 persons
Total capacity of all collection vehicles per day
Does a sanitary landfill exist (Y/N)
If sanitary landfill exists, is it used (Y/N)
Is source segregation done? (Y/N) – If Yes, what % of total waste?
3037
Av. 2-5 Hrs
70%
216.94 lpcd
12.17 lacs
8.82 lacs
1427.39 (47%)
1494.20 (49.20%)
2942 MLD
590 MLD
NIL
NIL
10-15%
50%
10 lacs (appox)
0.8 lacs (appox)
6500
6000
90%
450-500 Gms
200MT
35
6000
YES
YES
PARTLY, 5-10%
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52
Urban Local Body level Reforms
1
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Public Transport services
1
Total capacity of public transport (number of vehicles)
2
Number of trips made in a day
3
Population using public transport
3474
6 (difers on various routes)
Information not available
TIMELINE FOR ACTION ON REFORMS
a. The State/ULB must formulate and adopt a policy on user charges which should include proper targeting of subsidies, if any, for all services; ensuring the full
realization of O&M cost by the end of the Mission period. (Note: This resolution should be passed within 6 months of signing of MOA under JNNURM and a copy
submitted to MOUD.)
b.
The State should set up a body for recommending a user charge structure.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Proposal already placed before Standing Committee MCD), not yet accepted.
Hence it is not possible to mention the timeline.
No regularity authority set up by Government. DJB has its own set up of Board to look into the matter of tariff and cross subsidy.
c. Establishment of proper accounting system for each service so as to determine the O&M cost separately. Please specify the timeline for each service separately
i. Water Supply and Sewerage
Year1 Year2 Year3 Year4 Year5 Year6 Year7

ii.
Solid Waste Management
iii.
Public Transport Services
iv.
Other (please specify)
The Accounting system including
O&M Cost already exists in MCD
-do-
Year1
Year2
Year3
Year1
Year2
Year3
Year4
Year5
Year6
Year5
Year7
Year6
Year7
NA
Year1
d.
Year4
Year2
Year3
Year4
Year5
Year6
Year7
Please indicate the targeted service standards and timelines for achieving the same with regard to each of the above mentioned services12
Service
Service Standard identified (in units)
Service Standard targeted (in quantity)
Targeted year for achieving the standard*
Water Supply
10 K L per month per connection
Defined in Water Tariff Structure
The matter is under examination as per the
note at Appendix VIII, the timeline is
not possible at this stage.
To the extent possible, specify service delivery standard as experienced at citizen’s end, for e.g. hours of water supply; lpcd received in household; frequency of street
sweeping, etc.
12
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53
Urban Local Body level Reforms
Please indicate the date (month, year) by which the resolution would be passed -Policy matter to be decided by Government of NCT of Delhi
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
DONE
Year 5
e. Please define the user charge structure and timelines for achieving with regard to each of the above mentioned services
Service
Proposed User charge Structure (give
Targeted year for achieving the
details of rates, category and units)
standard*
Solid waste
Under examination
Target year cannot be given as on date
Water Supply & Sewerage
User charges is being taken in other name
N.A.
Transport
User Charges is being taken as [per the
Target year cannot be given as on date
tariff rates revised from time to time
* with reference to year if JNNURM period (Year 1, Year 2….)
f.
Please indicate plan for achieving volumetric based tariff through 100 %
metering with individual meters.
DJB
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Please indicate annual targets for achieving full metering.
g.
Please indicate plan for reduction in Non-Revenue Water (NRW) and Un-accounted for Water (UfW) through measures that include water audits and leakage
detection studies. Please indicate annual targets for both.
Non-Revenue Water (NRW)
(Note at Appendix- IX)
Year1
Year2
Year3
Year4
Action for Leak Management is already being taken up.
Un-accounted for Water (UfW
(Note at Appendix-
Year5
Year6
Year7
Year6
Year7

X)
Year1
Year2
Year3
Year4
Action already being taken up
Year5

h.
Conduct of a study to quantify and examine impact of subsidies for each service
(Indicate ‘when’ against the timeline)
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
i.
Results of such analysis to be tabled in the Municipal Council and approved
Year1
Year2
Year3
Year4
Year5
Year6
Year7
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54
Urban Local Body level Reforms
Sweeping
DAILY
Waste disposal
2000 MT
* with reference to year if JNNURM period (Year 1, Year 2….)
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
(Indicate ‘when’ against the timeline)
j.
N.A.
Indicate periodicity in which such analysis shall be done regularly, and placed
Before the Municipal Council
N.A.
Annual / Bi-annual or otherwise….
k. Time table to achieve full recovery of O&M costs from user charges (recovery of all direct costs, including related salaries and wages)
(Please indicate proposed recovery level for each year for each of the services in %)
Water Supply
ii.
Sewerage
Year1
Year2
Year3
Year4
Year5
70
78
85
95
98
Year1
Year2
Year3
Year4
Year5
78
85
Year1
Year2
Year3
Year4
Year1
Year2
Year3
Year4
70
iii.
Solid Waste Management
NA
iv.
Public Transport Services
Timeline not given by
v.
l.
DTC
Others, such as hiring of municipal assets,
NA
e.g..community halls, public parks etc. (please specify)
Year1
Year2
Year3
95
Year4
Year6
Year7
Year6
Year7
Year5
Year6
Year7
Year5
Year6
Year7
98
Year5
Year6
Year7
Any other reform steps being undertaken (please use additional space as necessary, please specify timeframes for steps envisaged)
Please indicate steps being undertaken for levy of user charges and recovery of O & M costs of municipal services … (including basic services
provided by parastatals)
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same……………
Additional measures as under:
(i)
(ii)
(iii)
(iv)
(v)
Computerized bill payment solution connectivity to the kiosks/canters
Opening of new billing centres.
92 post offices in Delhi have been authorized to accept payment of water bills only in cash..
DJB authorized duly registered RWAs to collect payment of water bills by cheques on behalf of DJB. The President of RWA
& concerned Jt. Director have to sign a MOU for the purpose and all expenses in this regard are incurred by DJB.
Collection of water bills payments periodically from the doorstep of senior citizen after prior appointment.
A Write-up is enclosed at Appendix-XI
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55
Urban Local Body level Reforms
i.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
L5- INTERNAL EARMARKING OF FUNDS FOR SERVICES TO URBAN POOR
JNNURM requires reforms to be undertaken by local bodies with respect to earmarking funds in their budgets specifically for services delivery to the urban poor.
Commitment is sought from ULBs in undertaking reforms in the budgeting and accounting systems to enable the same, as also targets for expenditure incurred in
delivery of services to the poor.
CURRENT STATUS
Brief Note enclosed at ‘Appendix-XII’- 41.35% of MCD Plan Outlay is for the Urban Poor. BPL Population
in Delhi is only about 14%.
PROCESS FOR EARMARKING BUDGETS
a. Please indicate prevailing processes for decision making on allocation of budgets for delivery of services to the poor.
SLUM & J.J WING. M.C.D
Chief Engineer allocates the budget to various divisions in various on going schemes depending upon the availability of
budget provision in the current financial year on the basis of estimates submitted by the different divisions.
DJB
Grant in Aid- J.J. Clusters
Grant in Aid- Unauthorised Colonies.
Grant in Aid- Resettlement Colonies.
NDMC
The management of J.J Clusters within NDMC area falls within the ambit of Enforcement Department of NDMC. However the scope of
work of this particular department is limited to inspecting encroachments and overall unauthorized constructions. Resultantly, the basic
services are provided by respective departments such as health department, drainage, sewerage, water, etc. as part of their discretionary
role. There is no specific cell as the slum and JJ cell specifically to address matters with respect to delivery of services to slum areas
within NDMC.
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56
Urban Local Body level Reforms
DESIRED OBJECTIVE/S
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Please indicate if prevailing accounting and budgeting systems are capable of tracking revenue and capital expenditure
incurred on delivery of services to the poor.
Yes
No
Partly

Please describe prevailing system in brief
SLUM & J.J
Through Double entry Accounting system, a fool proof mechanism has been involved for tracking
Revenue and Capital Expenditure incurred on delivery of services to the urban poor.
DJB
Presently to ensure the minimum need of water supply to poor communities, the capital works are done on
laying network tube wells, hand pumps and on hiring of tankers carrying water supply. Above Head of A/c
are in existence. ,
A WRITE UP IS ENCLOSED AT APPENDIX-XIII
NDMC
The NDMC budgets have a component of Environment Improvement in JJ clusters within the Social and
development services component. A review of these budgets is capable of tracking the revenue and capital
expenditure incurred
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Urban Local Body level Reforms
b.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
EXPENDITURE INCURRED ON DELIVERY OF SERVICES TO THE POOR
c.
Please indicate if there is any internal earmarking 13 within the municipal budget towards provision of services to urban poor. Please provide the total amount
earmarked and the percentage of the total budget in the last 3 years.
SLUM & J.J (MCD) + NDMC + DELHI JAL BOARD
Actual Amount Spent
(both Revenue and
Capital Accounts)
% of the total budget
(both Revenue and
Capital Accounts)
2002-2003
2003-2004
2004-2005
Own sources
3.91
2.25
2.36
Other
Sources
Total
Own sources
Other
Sources
Total
81.10
73.62
79.57
85.01
1.83
38.58
75.87
1.88
33.66
81.93
1.57
26.92
40.49
35.54
28.49
Own sources
Other
Sources
Total
2.12
52.59
.23
53.60
.16
36.46
54.71
53.83
36.62
TIMELINE FOR ACTION ON REFORMS
BUDGETING AND ACCOUNTING PROCESSES
a. Reforms in the accounting and budgeting codes to enable identification of all income and expenditure (in both Revenue and Capital accounts) to be identified
as related to poor / non-poor. (in the short run the same heads may be categorised on basis of income / expenditure from slum / non-slum).
Yes
No
DJB – Not envisaged

Slum & JJ - Envisaged
13
Earmarking refers to percentage allocation of the total estimated income that would be utilised for provision of housing and basic services to urban poor
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58
Urban Local Body level Reforms
(Rs. in Crs)
Year
Amount Budgeted
(both Revenue and
Capital Accounts)
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
If Yes, please state year from when this will be made effective.
Year1
Year2
Year3
System is already in operation
b.
Year4
Year5
Year6
Year7

Creation of separate Municipal Fund in the accounting system for ‘Services to the Poor’
Yes
No

If Yes, please state year from when this will be made effective.
Year1
Year2
Year3
Year4
Year3
Year4
Year5
Year6
Year7
There is no such proposal
d.
Year1
Year2
Year5
Year6 Year7
Accounting System
ALLOCATION AND EXPENDITURE14 ON DELIVERY OF SERVICES FOR POOR
Year
Targeted %
Year 1
0.24
Year 2
0.23
Year 3
33.94
Year 4
Year 5
Year 6
Year 7
As at Appendix XII
e. Targeted revenue expenditure on delivery of services to poor per annum, expressed as % of Total Own Source of Revenue Income
Year
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Targeted
Nil
Nil
Nil
%
f.
Year 7
Targeted capital expenditure on delivery of services to poor per annum, expressed as % of Total Capital Expenditure
Year
Targeted %
Year 1
Year 2
Year 3
9
10
10
Year 4
Year 5
Year 6
Year 7
14
Allocation and spend pertains to all directly attributable expenses specifically incurred for delivery of entire mandate of municipal services to the poor, that should
include basic environmental services, roads, tenure, primary education and health, and social security amongst others.
Establishment expenses (including salaries and wages) not directly and specifically incurred for service delivery to the poor should be excluded.
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Urban Local Body level Reforms
c. Amendments to the Municipal Accounting Rules for governing the Fund,
Operating the Fund, including rules for transfer of resources into the Fund
for ‘Services to Poor’. Funds are properly maintained through Double
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
L6 – PROVISION OF BASIC SERVICES TO URBAN POOR
DESIRED OBJECTIVES
CURRENT STATUS
a. Please provide information on existence of any database pertaining to household level information of urban poor.
Provides details on how old the information is, whether any computerization and analysis of data has been carried out,
methods used for survey, extent of coverage of data, etc.
1. List of 929 JJ clusters having about 2.59 lacs Jhuggies as per Survey conducted by Food & Civil Supply Deptt. in
1990 for purpose of issuing Ration card to slum Dwellers.
2. List of 1080 JJ Clusters having about 4.80 lacs Jhuggies as per rough assessment in March 94.
b. Has any prioritisation of slums / localities been carried out as part of the CDP process? If Yes, please provide details on the process.
No
c. Please provide baseline information with respect to quality and level of access of services by poor households in the table below. (in case of wide variation in
quality of service within the city across slum clusters, provide average level of service. Please state extremely low levels where appropriate)
No.
1.
Area of service delivery
Performance Parameter
Current levels
Prevailing level of access of urban
poor households (in terms of % HHs
that access services at the current
performance levels)
Water Supply
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Urban Local Body level Reforms
JNNURM requires cities to ensure provision of basic services to the urban poor such as water supply and sanition, including provision of security of tenure and
improved housing at affordable prices. JNNURM also requires that delivery to the urban poor is ensured for existing universal services of the Government in the
areas of health, education and social security.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Area of service delivery
Performance Parameter
Current levels
1.1
Household level piped water
supply
No. of hours of supply at reasonable pressure
2-3 hours of supply
Morning & Evening
shift
1.2
Public taps / stand posts
1.3
Handpumps / Tubewells
(untreated ground water source)
Water Tanker supply
No. of hours of supply at reasonable pressure
(Total Stand Posts 11,500)
Avg. distance from HH in metres
2-3 hours of supply
Morning & Evening shift
1 in 200 HH (Not
recommended for drinking)
Response time on request in hrs.
As an temporary
arrangement
1.4
2.
2.1
Sanitation
Household level individual
toilets
2.2
Community toilets
Type of toilet
Type of conveyance / disposal system
Seats per population using them
Nil
Prevailing level of access of urban
poor households (in terms of % HHs
that access services at the current
performance levels)
100% in RSC
40-45% in JJ clusters
15% in U/Cs
40%
5%
70% in U/Cs
20% in JJ Clusters
Nil
35-50 person/sent
sewer/septic tank
90 %
Huts
With in 500 mtr. to 1
Km wherever Possible/
available
NIL
50%
Type of conveyance / disposal system
3.
3.1
3.2
Housing
Housing
Night shelters / community
shelters
Pucca housing for each household
Avg. distance to be traversed by homeless in m
d. Please provide details on extent of access to following services by urban poor in the ULB.
No.
4.
4.1
Area of service delivery
Solid Waste Management
Street sweeping
Prevailing level of access of urban poor households (in terms of % HHs
that are able to access these services)
100%
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Urban Local Body level Reforms
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Area of service delivery
4.2
Waste Collection
5.
5.1
Roads and Drains
Provision of pucca (all weather) roads
5.2
6.
6.1
7
7.1
7.2
8.
8.1
8.2
9.
9.1
Provision of storm water drains
Street Lighting
Provision of street lights
Community Facilities
Aanganwadi / crèche
Community halls/BVK
Primary healthcare
Preventive health care – inputs and advise
Curative healthcare
Primary Education
Primary education
Prevailing level of access of urban poor households (in terms of % HHs
that are able to access these services)
100%
90%
90%
55%
50%
65%
100% within 4 Kms
100% within 4 Kms
100% within 4 Kms
10.
Support for livelihoods
10.1
Skill development training
15%
10.2
Micro-credit
5%
e. Please provide details on prevailing levels of secure tenure amongst urban poor.
No.
Area
Total estimated no. in the
ULB
1
Secure tenure for place of dwelling, in terms
of legal status
Data not available
2.
Secure tenure for place of work for microenterprises, in terms of authorisation of the
locations of the enterprise
Data not available
Total number of with
secure tenure
No tenure right, only on
License Fee basis
Not Available
% of households / microenterprise establishments with
secure tenure
Nil
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62
Urban Local Body level Reforms
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
TIMELINE FOR REFORMS
a. The State Government and ULB must formulate and adopt vide a resolution a comprehensive policy on providing basic services to all urban poor which should
include security of tenure and improved housing at affordable prices. The policy document should also cover other existing universal service mandates of the
Government in the areas of education, health and social security. This policy document should lay down commitments to attain certain benchmark levels of access
and standards of service delivery.
BENEFICIARY IDENTIFICATION AND TARGETTING
b.
Conduct of House Hold (HH) level survey, covering all poor settlements
(recognised slums, unrecognised slums, and informal clusters)
Year1
Year2
Year3
Year4
Year5

Policy matter under consideration
c.
d.
e.
HH level survey to cover infrastructure deficiency indicators and
socio-economic deficiency indicators under scheme relocation of squatters
at the time of shifting House hold survey with land owning Agency is under taken
to ascertain their eligibility in relation to possession of Ration Card.
Yes
No
Partly

Creation of database, including identification of HHs for priority targeting of
Schemes for household level benefit
(such as livelihood, housing, social security, etc.)
Year1
Ranking and prioritisation of clusters of urban poor settlements in a
participatory manner
Year1
f. Frequency of updation of database created
Year6 Year7
Year2
Year3
Year4
Year5
Year6
Year7

Year2
Year3
Year4
Year5
Year6
Year7

__6_ years
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Urban Local Body level Reforms
The policy document should be prepared with stakeholder involvement, be adopted and disseminated within 6 months of signing of the MoA under JNNURM, and
a copy submitted to MoUD/MoHUPA.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
QUALITY OF SERVICES AND EXTENT OF ACCESS TO SERVICES
Specify the benchmark quality of services targeted for delivery to urban poor for each of the areas mentioned below. It is presumed that this quality of service is
targeted for all urban poor. Cities should set progressive benchmarks so as to improve the quality of services rendered over the Mission period.
Area of service
delivery15
Quality
Parameter
1.
1.1
Water Supply
Household level
piped water supply
D.J.B
No. of hours of
supply at
reasonable pressure
1.2
Public taps /
standposts
No. of hours of
supply at
reasonable pressure
Avg. distance from
HH in metres
Avg. distance from
HH in metres
1.3
1.4
2.
2.1
Handpumps /
Tubewells
(untreated ground
water source)
Water Tanker
supply
Sanitation
Household level
Response time on
request in hrs.
Type of toilet
Target Quality
Benchmark16
Level of access targeted in each year (in terms of % HHs of urban poor that
access services at the targeted quality benchmark)
Year 1
Year
Year
Year
Year
Year
Year
2
3
4
5
6
7
Universal
access
to
individual
water
connection
700 hand pumps supply
water 5 to 6 hrs./day
Installed
within
complex
137
no.
tube
supplement
the
supply
30%
70%
100%
30%
70%
100%
the
well
DJB
1-2 hours
Not recommended for drinking purpose
Already achieved
Flush toilet
There is a provision of such facilities under new
15
As access to services is improved through better methods, levels of access through more basic methods will decrease. For e.g. as HHs with access to piped water will
increase, HHs with access to tubewells / public taps / tankers will decrease.
16
To be defined by the ULB at the time of signing the MoA
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64
Urban Local Body level Reforms
g. HOUSEHOLD LEVEL BASIC SERVICES
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
2.2
3.
3.1
3.2
Area of service
delivery15
Quality
Parameter
Target Quality
Benchmark16
individual toilets
Type of conveyance /
disposal system
Through sewer
network of 360
Km.
Community toilets
Seats per population using
them
Avg. distance from HHs
in mtr.
Type of conveyance /
disposal system
Facilities for aged,
women, children, diabled
533 persons per
seat
500 Mtr. From
Public place
Through sewer
line
Housing
Housing
Night shelters /
community shelters
Pucca housing for each
household
Avg. distance to be
travelled by homeless in
mtr.
Level of access targeted in each year (in terms of % HHs of urban poor that
access services at the targeted quality benchmark)
Year 1
Year
Year
Year
Year
Year
Year
2
3
4
5
6
7
housing policy for Slum dwellers & EWS.
25%
75%
100%
Available
5000 Meters
-
-
-
-
-
10%
20%
20%
30%
30%
30%
20%
30%
10%
Please provide qualitative comments on above as appropriate…..
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65
Urban Local Body level Reforms
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
h. OTHER INFRASTRUCTURE SERVICES
4.
4.1
4.2
5.
5.1
5.2
6.
6.1
7
7.1
7.2
Area of
service
delivery17
Quality Parameter
Solid Waste Management
Street sweeping
Frequency of street sweeping
Waste Collection
Avg. distance of HHs from bin in m
Frequency of lifting of waste from
community bin
Street Lighting
Provision of
street lights
Target year in which all poor households shall
have access to services at the target quality
benchmark
(State year of the Mission Period)
Daily
100-200 Mtr.
Daily
Already achieved
Already achieved
Already achieved
Already achieved
HH level access to covered drains
Access already
available
Access already
available
NA
BSES/NDPL
Street illumination through out the year
Yes
Already achieved
Roads and Drains
Provision of
HH level access (roads in front of houses)
pucca (all weather)
roads
Access of slum cluster to main roads
Provision of
storm water drains
Target Quality
Benchmark18
Community Facilities
Social Welfare Deptt. GNCTD
Aanganwadi /
Avg. distance of HHs from the facility in m
100-200 Mts.
creche
Community halls
Avg. distance of HHs from the facility in m
As per City planning
Already achieved
Year 6
Year 6
Year 6
norms, 1-2 Km. In
resettlement colonies
17
As access to services is improved through better methods, levels of access through more basic methods will decrease. For e.g. as HHs with access to piped water will
increase, HHs with access to tubewells / public taps / tankers will decrease.
18
To be defined by the ULB at the time of signing the MoA
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66
Urban Local Body level Reforms
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
8.
8.1
Area of
service
delivery17
Quality Parameter
Primary healthcare
MCD Health Deptt.
Preventive health
Frequency of visits by health worker / other
care – inputs and
modes of communication reaching the
advise
urban poor
Curative
Reliability of the service
healthcare
Avg. distance of HHs from facility in m
8.2
9.
9.1
Primary education
10.
10.1
10.2
Skill development
training
Micro-credit
Primary Education
Enrollment rate
Drop out rate
Avg. distance of HHs from facility in mtr.
Support for livelihoods
Persons trained who pursue related
occupation
Access to participate in micro-credit
group in the community
Target Quality
Benchmark18
Target year in which all poor households shall
have access to services at the target quality
benchmark
(State year of the Mission Period)
Year 6
daily
good
500 mtrs.
Year 6
Year 6
Education Deptt. of MCD
100% (Appox)
2.3%
0.5 KM
Year 7
Year 7
Year 6
Social Welfare Deptt.
50%
Year 6
25%
Year 6
Please provide qualitative comments on above as appropriate…..
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67
Urban Local Body level Reforms
No.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
METHODS AND PARTICIPATION BY COMMUNITIES
i. State the areas, intended mechanisms and timelines for participation by communities of urban poor in the entire range of urban services and poverty alleviation
programmes. (few examples are illustrated in the table)
Sector
Nature of Involvement
Community Mechanism
Target Mission
year to start
initiative
1.
Basic services –
water supply,
sanitation
Participatory planning at micro
level
Bhagidari or Community
based organizations will be
involved in development
programmes
Year 6
2.
Roads within slum
clusters
Community contracting
Entire material + Labour
contract awarded to Slum
association
Year-6
Targeted scale of
activities by end of the
Mission period
100%
of
all
developments in these
sectors especially in the
areas where housing
projects
are
being
undertaken
under
JNNURM
Atleast 50% of all such
contract
through
community contracting
SECURITY OF TENURE
j. Please state targeted percentage of urban poor households that would have
Secure tenure of their place of dwelling. No tenural right
(state target % for each year of Mission Period)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
NA
At present only on License fee basis time line not applicable
k.
Please state targeted percentage of urban poor micro-entrepreneurs that
would have secure tenure of their place of work
(state target % for each year of Mission Period)
NA
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68
Urban Local Body level Reforms
No.
OPTIONAL REFORMS1
O1-INTRODUCTION OF PROPERTY TITLE CERTIFICATION SYSTEM
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities towards putting in place an effective Property Title Certification
System. The cities need to ensure proper management and record of all property holdings within the city. The new system should reflect
authentic ownership at all points and information on holdings should be easily accessible.
BACKGROUND
1. CURRENT STATUS
a.
What is the current system for-?
i.
Property Registration2
ii.
Transfer of Property35
For property registration and its transfer thereafter in the name of buyer, documents are presented in the concerned SR office.
There are nine revenue districts in Delhi and district-wise there are 13 SR offices, out of which 10 offices are computerized and
in 3 offices the work pertaining to registration is attended manually. The process involved in registration of a document from
the stage of its presentation till completion is mentioned in the enclosed Appendix-XIV
b.
Please indicate whether information on change of ownership (owing to transaction of property) or encumbrances is being captured? If so how?
(For eg. is there information received from the Dept. of Stamp and Registration?)
The buyer ensures the title of ownership a seller is having in the property from the documents in his possession. There
are no such provision in the relevant act for deciding the use encumbrances.
1
IN CASE OF URBAN AGGLOMERATIONS WITH MULTIPLE ULBS, THE ULB RELATED REFORMS IN THIS SECTION SHOULD BE PROVIDED FOR
EACH ULB IN THE JNNURM CITY SEPARATELY
2
Explain in detail the role of various institutions and the processes involved
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
c. Does the property registration system record the following-?
Status
Yes
No
Remarks
i. Lien
Particulars on documents admitted to
ii. Court orders
registration are endorsed as defined in
iii. Easements
section 58 of the Registration Act, 1908.
iv.
v.
vi.
vii.
Restrictions
Encumbrances
Lease
Third party claims
d. Which Legislation is followed for registration and record of properties?
The Registration Act, 1908 and The Delhi Registration Rules, 1976
e. What is the status of E-management of property records?
Assessment of properties using GIS
Electronic database of property records
Already in place
-Yes
Software application for regular
Yes
upgradation of records
System for online registration
-ILIS (Integrated Land Information System)
-f. Provide Information on current status of Properties registration
Estimated number of properties in the
city3(a)
Under implementation
Not done so far
---
Yes
--
--
--
Yes
Yes
---
No. of properties on records in
the Municipality2(b)
No. of disputed
properties
Remarks
-In 10 SR
offices
In 10 SR
offices
--Coverage
Ratio(b/a*100)
Information not available
g. What is the basis for determination of ownership of a property (eg. a title deed)?
Sale Deed / Lease Deed / Partition Deed / Gift Deed /Conveyance Deed / Relinquishment Deed / Release Deed with
consideration / Mortgage Deed / Agreement to Sale / GPA with consideration / WILL / Proof of recorded owner in case of
Agriculture land.
3
Please mention the method used for identifying these property figures
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70
State Level Reforms
Activity
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
h. Is it an absolute ownership or does the State guarantee the validity of transaction in any manner?
Yes
No

As per the Constitution of India, the State is the absolute owner. With regard to validity of transaction, legal provisions of
the Registration Act prevail.
i.
Comment on the guarantee status of ownership in the current system
j. Is there a list of documents identified to serve as evidence of change of ownership (Registration deed, partition deed, settlement deed
etc)? If yes please give the details.
List of evidence Comments
documents
A
Non-testamentary documents relating to immovable property in mentioned in clause (a) to (d) of
sec. 17 (gift, lease etc.)
B
WILLs and authorities to adopt.
C
Copies of decrees and orders of Court.
D
All other documents.
k. What is the frequency of update of property records? When was it done last?
-TIMELINE FOR ACTION ON REFORMS
Please indicate the mission year by which the following targets would be meta.
Listing of all the properties in the city
Under consideration
Year1
Year2
Year3
Year4
Year5
Year6
Year7

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71
State Level Reforms
After registration of the documents covered u/s 17 (compulsory) and 18 (optional) of the Registration Act, 1908, the right
in the property are conveyed from executant to executee.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
b.
c.
Finalisation of decisions on the new registration system, state guarantee
and legislative amendments
Under consideration
Year1
Amendment of legislation and notification
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Year2
Year3
Year4
Year5
Year6
Year7

d.
Detailed design of system
Year1
Year2
Year3
Year4
Year5
Year6
Year7

e.
Inventory of all recorded properties ( after enquiry of titles and existing evidences)
Year1
Year2
Year3
Year4
Year5
Year6
f.
Update of all the records to reflect current owner and preparation of a ‘Register of Titles’
Year1
Year2
Year3
Year4
Year5
Year6
g.
Computerisation of all the property records against ownership
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Year7

Year7

h.
Initiation of issue of Property Tax Certificate (on request) to the existing owners, accompanied
by cancellation of all previous certificates
Year1
Year2
Year3
Year4
Year5
Year6
i.
Setting up a system for regular upgradation of records (eg. MIS with links to all
offices having bearing on land encumbrances)
Year1
Year2
Year3
Year4
Year5
Year6 Year7
j.
Setting up a system for online provision of information receipt (relating to transactions) ,
dissemination and requests for certificates
Year1
k.
Timeline for achieving 100% registration of properties
Year
1
% properties registered
Any other reforms being undertaken (give details in the space provided)


Year
3
70%
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Year
4
80%
Year2
Year
5
90%
Year3
Year4
Year
6
Year
7
100%
95%
Year5
Year6
Year7
NA
Fixing of circle rates of properties in Delhi announced in Budget 2007-08.
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72
State Level Reforms
l.
Year
2
Year7
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O2- REVISION OF BUILDING BYELAWS TO STREAMLINE THE APPROVAL PROCESS
(For construction of buildings, development of sites etc.)
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities towards streamlining of the building approval process, with the
broad objective of establishing a simple, transparent and lesser time-consuming process that encourages development.
CURRENT STATUS
a. Which agency is responsible for preparing Building Byelaws?
MCD
b. Which legislation governs the formulation of Building Byelaws and implementation of the regulation?
DMC Act 1957 amended to date
Agency
a. MCD
b. DUAC
c. DFS
d. ASI
e. DMRC
Role
To scrutinize plan w.r.t. building bye laws
Aesthetic consideration
Fire clearances
Distance from protected monuments
Distances from metro corridors
d. Explain in detail the existing process of building approval.
Building plan are received in respective zones, scrutinize w.r.t. Correctness to Building Bye Laws and Master
Plan provisions. Thereafter NOC are sought from various agencies, before releasing the sanction.
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73
State Level Reforms
c. Explain the role of various agencies involved with building permission and sanction.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e. Are the Building Byelaws uniform throughout the city? (If not, give details)
Yes
√
No
f. How many regulation parameters does a building permission consider? List those.
List of Parameters
A. Building Bye Laws
B. Master Plan
Comments
Various building components
Land use & building norms
g. When was the Building Byelaws last revised?
1983
Level of Modification
i. Radical changes (FSI, ground
coverage etc)
ii. Minor Modifications
iii. Changes in approval process (If yes,
specify)
Revision date
1983
Detail of modification
Uniformed Buy Laws
introduced
h. Detail out the extent of use of technology and computers in the process of building approvals as well as upkeep of records.
No up gradation done
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74
State Level Reforms
Indicate the level of modification by ticking against the following-
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
i. Indicate the status of Building Approvals in the financial year 2004-2005
1
2
Number of Applications received (before 30th Feb’2005)
Number of Sanctions made within 1 month from date of receipt of the application
3
Number of Sanctions made within 2 months from date of receipt of the application
3805
672
2000
i.
4
Number of Applications that took more than 2 months for approval
5
Average time taken for approval of a building
1133
60 days
Please indicate the possible reasons for delay in the approval process
NOC from other agencies & compliances from owners
Major reforms under consideration
Please indicate the mission year by which the following targets would be meta. Consultation with stakeholders on modifications required to Building Byelaws
Year1
b. Identification and finalisation of modifications in the existing Building Byelaws in order to Year1
Year2
Year2
Year3
Year4
Year3 Year4
Year5
Year5
Year6 Year7

Year6 Year7
streamline the process of approval. (eg. outsourcing of certain activities etc)

c. Defining mitigation measures for risks from natural disasters as part of Building Byelaws,Year1
Year2
Year3
Year4
Year5
(including structural safety issues on basis of seismic zones)
d. Amendment of the existing legislation to introduce the new Building Byelaws
Year6
Year7

Year1
Year2
Year3
Year4
Year5
Year6
Year7
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State Level Reforms
TIMELINE FOR REFORMS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
and notification

e. Dissemination of the new set of Building Byelaws through a website
Year1
Year2
Year3
Year4
Year5
Year6
Year7

f. City level Workshops to address to the queries of general public
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year5
Year6
Year7

b.
Setting up of an MIS system with links to all offices having bearing on
building permission
Year1
Year2
Year3
Year4
h.
Start of Approval as per the new building byelaws
Year1
Year2
Year3
Year4
Year5
Year6
i.
Establishment of interactive citizen enquiry system on status of application for
building plan approvals, through methods such as –
Interactive Voice Recording System (IVRS), Website, telephone, etc.
Year1
Year2
Year3
Year4
Year5
Year6

Year7


Timeline for reduction of average time taken for building sanction
Category of
buildings
Residential
Commercial
…..
Year
1
Year
2
Year
Year
Year
3
4
5
Time taken in days
10
5
5
10
5
k. Any other reforms being undertaken (give details in the space provided)
Year1
Year2
Year
6
Year
7
5
5
Year3
Year4
Year5
Year6
Year7
NA
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76
State Level Reforms
j.
Year7
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O3 - REVISION OF BUILDING BYELAWS TO MAKE RAINWATER HARVESTING MANDATORY
IN ALL BUILDINGS TO COME UP IN FUTURE AND FOR ADOPTION OF WATER
CONSERVATION MEASURES
DESIRED OBJECTIVE/S
JNNURM requires the states/ cities to take sufficient steps towards promoting the use of rain water harvesting systems in cities by
making it mandatory for building permission, with a long term objective of promoting conservation of water and ensuring sustainability
of water resources.
CURRENT STATUS
a. Is there any legislation for making Rainwater Harvesting mandatory in buildings?
Yes
√
No
b. If yes, please provide following details of the regulation28-07-2001
Since when has it been adopted?
ii.
Is it a part of the building byelaws and mandatory for building sanctions?
Yes
iii.
Is it for all buildings?
Yes
iv.
If no, what are the criteria adopted for selected plots or buildings?
√
No
No
√
It is applicable for building having plot area more than 100 Sq Meters.
TIMELINE FOR ACTION ON REFORMS
Please indicate the mission year by which the following targets would be meta.
Final design of Rainwater Harvesting System and decision on end use
Done
Year1
Year2
Year3
Year4 Year5
Year6
Year7
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77
State Level Reforms
i.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
b. Preparation of draft building byelaws to reflect the mandatory clauses of
Rainwater Harvesting.
Done
Year1
Year2
Year3
Year4
Year5
Year6
Year7
c. Amendment of the existing legislation to introduce the new Building bye Laws
and notification
N.A.
Year1 Year2
Year3
Year4
Year5
Year6
Year7
d. Dissemination of the new set of Building Byelaws through a website
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
N.A.
e.
City level Workshops to address to the queries of general public
N.A.
f.
Start of Approval as per the new building byelaws
f.
Any other reforms being undertaken (give details in the space provided)
NA
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78
State Level Reforms
N.A.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O4- EARMARKING AT LEAST 20-25 PER CENT OF DEVELOPED LAND IN ALL HOUSING
PROJECTS (BOTH PUBLIC AND PRIVATE AGENCIES) FOR EWS/LIG CATEGORY WITH A
SYSTEM OF CROSS SUBSIDISATION
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities towards earmarking atleast 20-25 % of developed land in all
housing projects (both public and private) for low income families in order to meet the housing needs of both EWS and LIG categories
of population.
CURRENT STATUS
a. List the government / quasi-government institutions responsible for provision of housing in the city (eg. Development Authority,
Housing Board, Housing Corporation etc).
Institution
1
2
DDA
Approx. no. of dwelling units created in previous
financial year
Data Not Available
b. Please provide details on extent to which the private sector plays a role in housing development in the city
Information parameters
Estimates
Number of private developers in the city
Information not available
Approximate number of housing projects by private
developers for whom plans were sanctioned in last year
Approximate number of dwelling units created by private
developers in above projects
c. Is there any legislation regarding mandatory reservation of certain percentage of land for EWS/LIG in housing projects?
Yes √
No
As per MPD 2021, 15% FAR of private developers will be reserved for EWS/LIG housing.
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79
State Level Reforms
S.No
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d. If yes, please provide the following details –
i.
Percentage of developed land required to be reserved for EWS/LIG
ii.
Is it applicable to both government as well as private developments?
15%
Yes
No

TIMELINE FOR ACTION ON REFORMS
Please indicate the mission year by which the following targets would be met-
Already taken by DDA
a.
Decision on the extent of reservation (20-25%)
b.
Amendment of the existing legislation and notification
c.
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year6
Year7
February, 2007)
Timeline to improve the percentage of reservation for EWS/LIG in housing projects pertains
Year
1
Year
2
Year
3
Year
4
to DDA
Year
5
Year
6
Year
7
Percentage of
reservation
(%)
d.
Any other reforms being undertaken (give details in the space provided)
NA
Year1
Year2
Year3
Year4
Year5
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80
State Level Reforms
Incorporated in MDP 2021
(7th
Year1
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O5 - SIMPLIFICATION OF LEGAL AND PROCEDURAL FRAMEWORKS FOR CONVERSION OF
AGRICULTURAL LAND FOR NON-AGRICULTURAL PURPOSES.
DESIRED OBJECTIVE/S
JNNURM requires the states/ cities to take sufficient steps towards streamlining the process of conversion of agricultural land to nonagricultural purposes with the broad objective of establishing a simple, transparent and lesser time-consuming process that encourages
development.
CURRENT STATUS
a. Explain in detail the current system for conversion of agricultural land for non-agricultural purposes (for areas coming under
Development Authority as well as outside)
The proposal is sent to DDA through Land & Building Deptt.
Agency
A. Land & Building Deptt.
B. DDA
Role
Land acqusition
Land allotment
c. Which Legislation/s is/are being followed for conversion of agricultural land for non-agricultural purposes?
Delhi Land Reforms Act, 1954 and Delhi Land Revenue Act, 1951
d. Has there been any attempt at simplification of the procedure of such conversions in the past? State ‘yes’ or ‘no’ and give details.
NA
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81
State Level Reforms
b. List out the number of agencies involved and their roles.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
e. What is the average time taken for conversion of land from agricultural to
i.
Residential use-
ii.
Other use (Industrial, commercial etc)-
Pertains to DDA
Pertains to DDA
f. Please indicate the possible reasons for delay in the process for conversion of agricultural land for non-agricultural purposes
Pertains to DDA
TIMELINE FOR ACTION ON REFORMS – PERTAINS TO DDA
a. Finalise on modifications in the existing procedure in order to streamline
and standardise the process of conversion.
Year1
b.
Year1
Year2
Year3
Year4
Year5
Year1
Year2
Year3
Year4
Year3
Year4
Year5
Year6
Year7
Year6
Year7
Year5
Year6
Year 7
Year5
Year6
Year 7


c. Dissemination of the new process through a website

d. City level Workshops to address to the queries of general public
Year1
Year2
Year3
Year4

e.
Setting up an MIS system with links to all offices having bearing on conversion of land-use Year1
f.
Establishment of interactive citizen enquiry system on status of application for
conversion of land use through methods such as – Interactive Voice Recording
System (IVRS), Website, telephone, etc.
Year2
Year3 Year4
Year5
Year6
Year7

Year1
Year2
Year3 Year4
Year5
Year6
Year7

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82
State Level Reforms
Amendment of the existing legislation and notification
Year2
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
g.
Start of conversions as per the new legislation
Year1
Year2
Year3 Year4
Year5
Year6
Year7

h.
Average time taken for conversion of land-use, to reduce over the Mission Period
Time taken in
months
i.
Year
1
NA
Year
2
NA
Year
3
NA
Year
4
NA
Any other reforms being undertaken (give details in the space provided)
Year1
Year
5
NA
Year2
Year
6
NA
Year3
Year4
Year
7
NA
Year5
Year6
Year7
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83
State Level Reforms
NA
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O6 - INTRODUCTION OF COMPUTERIZED PROCESS OF REGISTRATION OF LAND AND
PROPERTY4
DESIRED OBJECTIVE/S
JNNURM requires the states/ cities undertake steps to computerise the process of registration of land and property, so as to deliver efficient, reliable, speedy and
transparent services to citizens.
CURRENT STATUS
a.
Explain in detail the prevailing process of getting a property or land registered?
For property registration and its transfer thereafter in the name of buyer, documents are presented in the concerned SR office.
There are nine revenue districts in Delhi and district-wise there are 13 SR offices, out of which 10 offices are computerized and in 3
offices the work pertaining to registration is attended manually. The process involved in registration of a document from the stage
of its presentation till completion is mentioned in Appendix-XIV, enclosed with (O1).
i.
ii.
Is there a computerized record of registered properties? Yes
Partly
Can the property holder register through internet?
Yes
No
√
No
√
TIMELINE FOR REFORM
a. Indicate the target year for conversion to an electronic process of registration
Year
1
4
Year
2
Year
3
Year
4
√
Year
5
Year
6
Year
7
Related process improvements and reforms measures are expected to be covered under the Reforms for Property Title Certification.
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84
State Level Reforms
b. To what extent is the present system computerized-
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O7- BYELAWS ON REUSE OF RECYCLED WATER
DESIRED OBJECTIVE/S
JNNURM requires the cities frame byelaws related to reuse and recycling of waster water, so as to conserve water resources.
CURRENT STATUS
a. Is there any byelaw pertaining to reuse of recycled water? Yes
No

b. If yes, please provide following details –
i.
Since when has it been adopted?
ii.
Is it a part of the building byelaws? Yes
iii.
Which legislation stipulates it?
2001

No
Rain water harvesting and reuse
NA
TIMELINE FOR ACTION ON REFORMS
a. Final design and decision on end use of a Waste Water Recycling System
Already implemented
b.
Year1
Preparation of draft building byelaws to reflect the mandatory clauses of such a system Year1
Year2
Year2
Year3
Year3
Year4
Year4
Year5
Year5
Year6
Year6
Year 7
Year 7
Already prepared
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85
State Level Reforms
c. Mention its coverage and specifications in brief
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
c.
d.
Amendment of the existing legislation to introduce the new Building Byelaws and procedures Year1
Already done
Dissemination of the new Building Byelaws through a website
Year1
Year2
Year2
Year3 Year4
Year3
Year4
Year5
Year5
Year6 Year7
Year6
Year 7

e.
City level Workshops to address to the queries of general public
Year1
Year2
Year3
Year4
Year5
Year6
Year 7
Year5
Year6
Year7
Year5
Year6
Year7

f.
Start of Approval as per the new Byelaws
Year1
Year2
Year3
Year4
g.
Any other reforms being undertaken (give details in the space provided)
NA
Year1
Year2
Year3
Year4
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86
State Level Reforms

Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O8-ADMINISTRATIVE REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the administrative reforms are undertaken in ULBs and other institutions engaged in urban sector management. Such
administrative reforms should include – instituting better human resource management systems, reduction in establishment expenditure
by introducing voluntary retirement schemes, non-filling up of posts falling vacant due to retirement, extensive use of outsourcing,
performance review and management mechanisms, etc., and achieving specified milestones in this regard.
CURRENT STATUS
STAFF DETAILS AND HUMAN RESOURCE MANAGEMENT

Please give the following details-
Total staff in the Corporation/ ULB
Permanent/Regular posts
Occupied posts
Temporary staff
Technical staff
Non technical staff
Vacant posts
Number of new posts created in the past
five years
Number of recruitments done against the
above posts
Number of posts fallen vacant due to
retirement during the past five years
Class 1 staff
1603
1603
1347
NIL
167
1113
254
17
NIL (due to
promotional posts)
340
Class II
Staff
978
978
813
NIL
441
352
167
85
Class III
staff
4626
4626
3788
NIL
NIL
4490
838
NIL
Class IV
staff
7161
7161
6443
NIL
NIL
6443
678
NIL
27
NIL
NIL
231
428
424
Remarks, if
any
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State Level Reforms
Item
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Number of recruitments done against the
above posts
Number of retirements expected in the
next five years.

NIL (due to
promotional posts)
in Medical Carde –
85 are recruited by
UPSC.
228
40
236
54
110
448
400
Detail out the Initiatives taken for HR management and performance management under taken in the past two financial years
Date
Details
Two years MBA(Disaster
Management)
Weekend
Programme
2005
The course is designed to help improve the
emergency management performance through a
comprehensive development programme in Disaster
Management.
The Course being conducted by Govt.of India,
Ministry of Urban Development, specially meant for
in service Engineers of Graduate Degree level.
Sponsoring Engineers for
higher studies for PG Course
in
Public
Health
Engineering/Environmental
Engineering.
Out of Court settlements
through Lok Adalats
2005 & 2006
2006
Court Case titled as “B.S.Khurana Vs. MCD &
Ors.”, pending in the Hon’ble High Court.
Promotions/Appointments
2005 & 2006
For filling up the vacant posts of various cadres
through Promotion/Direct Recruitment, all out
efforts were made to fill up the vacant posts by
conducting DPC(departmentally as well as at the
level of the UPSC)/ad hoc appointment/assignment
of charge of higher post etc. Regularization/filling
up of Category ‘A’ posts are under process with the
department as well as with the UPSC. Seniority Lists
of various cadres were finalized. Every endeavour
Achievements
By virtue of this course, the nominated
officers would help in organization in
Disaster prevention, early warning,
mitigation and preparedness.
After completion of course, the services
of the sponsored Engineers can be utilized
for improvement in various Engineering
fields of the organization and in larger
public interest.
Out of 2 issues, one issue pertaining to
promotion was settled and legitimate
benefit was accrued on the petitioner.
Succeeded in filling up most of the vacant
posts by Promotion as well as Direct
Recruitment. This helped the organization
in carrying out its activities promptly &
scrupulously.
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State Level Reforms
Initiative
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Training
Programmes
Organised by the Directorate
of
Training,
Union
Territories Civil Services,
Govt. of NCT of Delhi,
Institutional Area, Behind
Karkardooma Courts, Delhi32.
Sugam Kendras/Citizen
Services Bureaus by
Chrysalis, HRD
Date
15.10.03
17.10.03
31.05.05 to
31.10.05
Details
to
was made to dispose of the pending Court Cases in
various Courts.
Training Programmes on office Procedure &
Management
1. At the citizen service bureaus :
. Registration and issued of births and deaths
certificates
. Issue/ Renewal/ Amendment of all types of
licenses such as factory licenses/ General Trade
licenses, General Health Trade Licenses, Tehbazari
Licenses, rickshaw puller licenses, etc.
. Collection of property taxes.
. Booking of parks for holding private functions. For
holding Public functions permission will have to
obtained from the Zonal Deputy
. Public grievance registration.
. Disseminating information to the public for various
departments.
2. Over the Internet :
. Registration of information relating to births and
deaths
. Applying for issue of licenses
.Booking of parks
.Registration of complaints and their status
. Accepting payment of municipal due through use
of credit cards over secure payment gateway.
Achievements
63 Officials of Mpl. Corporation of Delhi
have successfully completed the said
training & obtained the certificates issued
by the Directorate of Training, GNCT of
Delhi.
Letters were issued to 497 officials out of
1200, who have been short listed by the
Chrysalis/HRD for the assessment to
professionalize the services programme
provide in the Citizen Service
Bureau/Sugam Kendra. Further, 34
officials have been posted in the different
Centres of Citizen Services Bureau.
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89
State Level Reforms
Initiative
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Initiative
OSD/Widow Welfare
Society, MCD
Medical
Employees Information
System
RRs
Date
Details
Achievements
Continuous
Immediate relief for seeking
employment on
training
in compassionate grounds to the family members of the
batches.
deceased Mpl. Employees by providing jobs in
various NGOs, Canteen & Community Centres.
We gave permission to 3 Medical Officers for
attaining further specialization in new skills.
EIS program was initiated and under way and is a
continue process.
Old RRs were updated, proposal got approved by the RRs were inconsistent with the present
Corporation sent to UPSC and got these RRs notified date circumstances.
from UD.
STAFF- TRAINING
List down the Initiatives taken for staff training in the past
Initiative
IAS/UTCS Probationers
Training
Date
Details
2005 & 2006
Achievements
To acquaint them with the functioning of
the MCD.
Workshop on RTI under Govt.
of NCT of Delhi.
2006
For imparting training
provisions of RTI, 05.
Delhi High Court Mediation and
Conciliation Centre
2007
The programme relates to matters
pertaining to out of Court settlement
comprising of Senior Executives/ Legal
Officers from the Govt./Autonomous
Bodies. Three senior officers from the
MCD were sponsored for the said training
programme.
For providing smooth and prompt
services to the applicant, who applied for
seeking information under RTI Act, 2005
Directorate of Training, Union
Territories Civil Services, Govt.
of NCT of Delhi, Institutional
Area, Behind Karkardooma
Courts, Delhi-32.
On
various
occasion
after
notification
the
RTI Act, 2005
of
various
By virtue of attachment with various departments of the
MCD, the probationers became acquainted with
functioning of civic body in various fields viz. Taxation/
Sanitation/ Education/Engineering/Health etc.
Trainees became well versed in dealing with the
Applications/Appeals filed under RTI promptly and
expeditiously.
By virtue of participation in the programme, the
experience of the officers will be of an immense help to
the organization in getting the legal matters, pending in
various Courts, settled though mediation and conciliation.
Training was successful because of which, Till date, all
the replies to the applications received under the RTI Act,
2005 have been given in time.
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90
State Level Reforms
c.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
ESTABLISHMENT EXPENDITURE
c. Total Establishment expenditure over the past five years
Particulars
Salaries, Wages and Bonus
Benefits and Allowances
Pension
Other Terminal & Retirement Benefits
Total establishment expenses
Total Establishment expenses as % of Total
Revenue Income
FY
2002-03 (Rs.)
FY 2003-04
(Rs.)
FY 2004-05
(Rs.)
FY 2005-06
(Rs.)
FY 2006-07 ( upto
15.02.2007) (Rs.)
1,98,55,789
1,52,70,616
1,57,94,551
2,51,41,951
2,00,62,855
CAGR
d. List down the initiatives taken for reduction in Establishment Expenditure (if any) in the past
Initiative
Date
Details
Achievements
NA
NA
NA
NA
TIMELINE FOR ACTION ON REFORMS
Please identify the steps you wish to take in order to bring about the following. A few steps are being suggested here.
Area of Reform
a. Rationalisation in staff & Human Resource
Management
Suggested steps:
 Identification of loopholes in the existing staffing
 Draft Proposal for changes in staffing policy
 Draft Proposal for reforms in performance evaluation
system
 Employee Consultation
 Discussion with various ULB Departments
 Cabinet Approval
 Preparation of Enabling Legislation
b. Staff Training
Suggested steps:
 Assessment of training needs
 Finalisation of training curriculum
Proposed steps
Targeted Year in
the mission period
1. Re-vamping the functioning of various cadres of the NA
organization.
2. Requirement of more effective decentralization at
Zonal level.
3. Single window service for providing all municipal
services.
4. Re-structuring the political as well as bureaucratic
sectors.
Conducting of periodical/regular seminars/camps by
eminent authorities of various discipline.
NA
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91
State Level Reforms
a.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
Area of Reform
Selection of Agencies to provide training
Conduct of training
Training programs identified
Reduction in Establishment Expenditure
Suggested steps:
 Outsourcing certain functions
 Higher capacity utilisation
 Energy saving
 Cost control targets
d. Continuity of tenure of key decision makers
Suggested steps:
 Minimum average tenure of Municipal Commissioner
e.
Management review systems
Suggested steps:
 Periodic review by Mayor & Municipal Commissioner
 Generation of Daily / Weekly / Monthly and Quarterly
Performance reports on – Financial, Service delivery
and Capital Projects
NA
1. Computerization of all records, information,
documents/formats etc.
2. Infusing accountability among each and every
member of the staff.
3. Discouraging culture of spendthrift in all spheres.
NA
Apart from regular employees of the MCD, atleast a
period of five years in respect of Commissioner,
MCD/senior executives and 3 years for the other
officers on deputation.
NA
1. Constituting a permanent Steering Committee,
comprising of senior officers of all disciplines for
regular guidance and review.
2. Putting on effective management information system in place.
Please give the identified milestones with respect to rationalisation / redeployment in number of staff against the mission year
Year 1
Number of staff
Year 2
Year 3
Year 4
Year 5
NA
Year 6
Year 7
NA
According to the requirement/needs, the concerned staff is redeployed as and when required for disposal of special work of
mission, if any.
c.
Please state by when the ULB shall evolve a detailed Training Plan for its staff. At what frequency such plan shall be reviewed.
Reviewed as per the requirement of the nature of work/plan at various intervals.
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92
State Level Reforms



c.
b.
Targeted Year in
the mission period
Proposed steps
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d.
Please give the identified milestones for reduction in establishment expenditure against the mission year
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Targeted reduction in Establishment
Expenditure (as % of Total Revenue Income)
The main expenditure in CED regarding salary, wages & other allowances, stationary, telephone, imp rest etc. etc. and
hence it is difficult to reduce the expenditure.
e. Ensuring stability of tenure( minimum 2 years) for Municipal Commissioner/executive Officer
and other municipal functionaries/staff( commitment to be given by state)
NA
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Apart from regular employees of the MCD, at least a period of five years in respect of Commissioner,
MCD/Senior Executives and three years for the other officers on deputaion for having proper utilization of their
services
in
stream
lining/simplifying
the
functioning
of
the
organization
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93
State Level Reforms
As per norms of transfer policy maintained in the Mpl. Corporation of Delhi in respect of category ‘C’ up to
Supdt., 3 years stay is allowed in a sensitive department and 5 years in a non-sensitive department. However in the
interest of smooth functioning & in cases of official exigencies, restriction regarding tenure may be dispensed with, as
provided in the norms.
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O9- STRUCTURAL REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the structural reforms are undertaken in ULBs and other institutions engaged in urban sector management. Such structural reforms should
include – reviewing and revamping the organisation structure of the ULBs to align it to current requirements, decentralisation within the ULB where necessary,
creation of trained cadres of municipal staff in specific technical disciplines, improved coordination mechanisms amongst city level agencies, etc. and achieving
specified milestones in this regard.
CURRENT STATUS
a.
Has the organisation structure of the ULB been reviewed in the last one year? Please key issues with the prevailing organisation structure of the ULB.
With a view to augment revenue and to streamline the functioning of organization, re-structuring/re-organization of various
departments of the MCD is under process. Other key issues with the organization structure:
1. Re-structuring of various departments of the MCD has become imperative on account of magnitude of civic problems and
growing size and population of Delhi. Zonal set up both at deliberative and executive wing should be upgraded and administrative
arrangement at the zonal level should be well knit and cohesive. To make the Ward Committees and Zonal Offices more effective
in delivering civic services, more effective decentralization is required.
2. Endeavour should be made to provide single window services for catering to all types of civic services required by the citizen so
as to provide easy accessibility & efficiency to the general public.
3. To streamline/re-organise/re-vamp the working of the organization and frame foolproof policies and to evolve measure for
effective functioning of various projects being carried out and to infuse accountability among the staff at each and every level to
minimize leakages, to curb corruption and to attain optimum utilization of each and every member of staff.
4. Computerization of all record/information/documents, details of employees, details of schemes undertaken by organization/being
undertaken.
5. Re-vamping/re-structuring of all cadres taking into account the present requirements and needs of organization .
b. Does the ULB operate through Zonal Offices? If yes, give the following detailsi. How many such offices exist in the city?
Organizational functions through Head Quarter as
well as 12 Zonal Offices as Sub-Zonal Offices.
-
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94
State Level Reforms
Yes, still under consideration for decentralization of organizational set up. As far as key issues are concerned, one of the big
local body, which provides civic amenities/facilities to the residents within the jurisdiction of MCD
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
ii.
What functions do they perform and what powers do they yield ?
Providing all municipal services at Zonal level viz.(i) Registration of Births & Deaths and issue of
Certificate. (ii) Issue/Renewal of Licenses. (iii) Booking of parks/Community Halls for holding
private functions. (iv) Receiving all kinds of payments including Tax. (v) Primary Education, (vi)
Sanitation, (vii) Basic Health Care facilities, (viii) Constructions and maintenance of Road & (ix)
Regulating Building activities.
All powers pertaining to sanctioning/expenditure within the delegated limits for carrying out
various projects/works being
Carried out in the zones.
.
c. Please state the specific cadres of staff that are employed in the ULB.
Technical
(Engineering/Architecture
/Town
Planning/
Tech.Laboratory)
carried out in the zones.
Functional area they are employed in the ULB
Roads, building activities, sanitation,
checking and removal of unauthorized
Constructions, sanction of building plans,
checking of building materials, planning of
city, preparation of maps, layout plans etc.
Centralised categories of Apart from officials work, some of the
Posts viz as HCs, UDCs, official of category ‘C’ are deputed for out
LDCs
door duties for the purpose of Govt. Mpl.
Revenue, issue of License, removal of
encroachment from Mpl. Land and other
allied work related to public dealing.
Centralized categories of Respective head Quarters vis-à-vis zones.
posts viz as Horticulture,
Medical, Veterinary, law
Officer,
Community,
Accounts, Stenos, PIO etc.
Method of selection
Average tenure in one ULB
Promotion/Direct
Recruitment/
Deputation
Apart
from
regular
municipal
employees,
deputationists are for a
specified
period
of
deputation.
By appointment Tenure upto the retirement,
through DSSSB being a regular employees
& Departmental of MCD.
promotion.
By
Direct
Recruitment/
Promotion/Deput
ation.
Tenure upto the retirement,
being a regular employees
of MCD and deputationists
are for a specified period of
deputation.
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95
State Level Reforms
Cadre of staff
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
d. List role of ULB in other city level parastatal agencies. (for e.g. representation on board, membership in coordination committees, etc.)
High Power Committee for streamlining and revamping of functioning of Property Tax Department.
Elected members are on management board of DDA, DJB, etc.
TIMELINE FOR REFORMS
b. List sets of initiatives planned for inter-agency coordination and accountability amongst city level agencies
Initiatives for inter-institutional structural reforms
Target Date
1994
Already being done at Delhi government level
c. List State level structural reforms to be undertaken for creation of cadre of municipal staff for different technical disciplines.
Initiatives for creation of cadres of municipal staff within the State
Target Date
Technical cadre already in excess however further reform can be undertaken as and
when need arise.
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96
State Level Reforms
a. List sets of initiatives planned within the ULB organization (for e.g. reallocation of functions within the ULB departments, alignment of sub-ULB level
geographic jurisdictions of various departments with ward boundaries, decentralisation of functions, etc.)
Initiative for Organizational structural improvements
Target Date
Functions are already decentralized
1997
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
O10 -
ENCOURAGING PUBLIC PRIVATE PARTNERSHIP
DESIRED OBJECTIVE/S
JNNURM requires the cities widely deploy public-private partnership models for more efficient delivery of civic services. Cities should explore wide array of
options available for such partnerships and deploy those that optimal in meeting the needs and priorities of its citizens.
CURRENT STATUS
a.
List down the key initiatives in PPP, including outsourcing of services undertaken in the ULB during the past five years.
Initiative
Date
Details
Achievements
June2002
24 Oct.2002
Development of website and setting up of CSBs
2005
October 2006
October 2006
December 2006
completed on 15.1.2007
Setting up of Data Center
Software has been developed by C-DAC . Collection was
done by easy bill . Around 3,25,000 has been registered.
Website was launched on 19 Feb
2003. 34 CSB are opened
Data cenet has been set up at C-Dac
Initiative
MOU Scheme
Public Private
Partnership
Date
Details
Adoption of parks, garden, road side, community Centres etc for development
and maintenance
Achievements
Over 150 cases
Adoption of parks, garden, road side etc for development and maintenance
with provision of incentives. Solid Waste Management, Multilevel Automated
Car Parkings and CTC.
Nil
b.
List down the State level regulatory and policy initiatives planned for encouraging and deepening PPP in urban services
Regulatory / Policy changes
Target Date
Intended impact
NA
NA
c. List down the city level project initiatives planned through PPP in the next three years.
Project
Target Date
Mode of PPP
Multilevel Automated Car Parkings
2009
BOT
Municipal Solid Waste Disposal and Treatment
2008
BOT
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State Level Reforms
TIMELINE FOR REFORMS
Checklist for the ‘Urban Reforms Agenda’ under JNNURM
PART-II
Timeline of Reforms to be undertaken by
Delhi Jal Board (DJB)
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98
State Level Reforms
Any other reform steps being undertaken and prop
Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
PART-II
DELHI JAL BOARD
MANDATORY REFORMS AT THE LEVEL OF THE URBAN LOCAL BODY
L1- E-GOVERNANCE
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in governance systems through implementation of e-Governance. The objective of
deployment of such information technology tools and applications should remain focussed on having a transparent administration, quick service delivery,
effective MIS, and general improvement in the service delivery link
CURRENT STATUS
b.
Please indicate the status of E-Governance applications for each of the following services. Provide details on the services using e-applications. Also
indicate other services for which E-governance is being used.
Module
Property tax
Accounting
Water Supply and Other
Utilities
Birth & Death
Registration
Citizens’ Grievance
Monitoring
Personnel Management
System
Procurement and
Monitoring of Projects
Use of IT
Name
agency
responsible
Write-up is Appendix-XV
Details of deployment of IT (explain functional features of IT application deployed)
Database of
Online work Citizen interface Any other functional feature
records, MIS
flow
& reporting
Yes
Yes
Yes
Yes
No
---
MCD
DJB
DELHI JAL
BOARD
Yes
--
MCD
Refer Part-I
YES
--
Yes
--
DELHI JAL
BOARD
DJB
--
NO
DJB
(Refer Appendix- XVI enclosed with L2 - for details)
YES
PARTLY
E-MAIL,
USEFUL
IMFORMATION
ON WEBSITES
YES
PARTLY
MIS in place
No
YES, AS
ABOVE
Yes, as above
GIS (MAPPING), MIS, ACCOUNTING
THROUGH TALLY SYSTEM
BEING TAKEN UP
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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
o E-procurement
o Project/ward works
Building Plan Approval
Public Health
Management
o Licenses
o Solid Waste
Management
Others (specify)
b.
---Yes
NO
NO
NO
Yes
Yes
DJB
DJB
MCD
MCD
BEING TAKEN UP
BEING TAKEN UP
MCD
MCD
Have there been attempts towards training the staff towards e-governance practices?
If yes, give details.
Yes

No
Specify training provided …TRAINING
FOR COMPUTORS AND I.T. IS ONGOING PROCESS
Specify no. of staff with IT usage skills by designation,: AT ALL LEVEL I/C CLASS-I, II &III LEVEL
c. What have been the achievements in the following areas as a result of ongoing e-governance initiatives .Explain with initiatives undertakenArea of Improvement1
Citizen information
Service delivery
Citizen participation
Municipal Resource planning (financial
controls, operational management and reporting
etc)
Initiatives taken
DISPLAYED ON D.J.B’S WEBSITE
ZONAL AS WELL CENTARALISED CONTROL
ROOM FOR REDRESAL OF PUBLIC
GRIEVANCES
THROUGH BHAGIDARI
TALLY SYSTEM OF ACCOUNTS HAS BEEN
INTRODUCED
Achievement
BETTER AWARENESS
SATISFACTION OF THE CONSUMER
BETTER INTERFACE WITH CUSTOMERS
BETTER FINANCIAL CONTROL
INFORMATION TECHNOLOGY
d. Does the municipality have a website of its own?
1
Yes

No
www.delhijalboard.nic.in
List should correspond with areas identified in a. above
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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
Give the following details about the website.
Module
Information available
Citizen related
information
Interactive facilities (eg. Payment, certificates,
registration, download of forms etc)
1. All forms, FAQ.
2. Directory, Daily water production
3. Work progress detail.
e. What is the frequency of data- update on the website?
All forms, FAQ. (Frequently asked
question & their reply) & Status of the
Complaints
AS AND WHEN REQUIRED
Specify agency responsible for updation. Is content bilingual?
AS & WHEN REQUIRED FOR UPDATING FOR ANY CHANGES. IT IS DONE BY DJB TRAINED OFFICIALS.
SYSTEM INTEGRATION

f.
Are the departments electronically interconnected through LAN (Local Area Network)?
Yes
g.
Are the Zonal offices (if any) electronically connected through WAN (Wide Area Network)?
but internet connections are available.
Yes
h.
Are other parastatals/government agencies electronically connected through WAN (Wide Area Network)?
No
No
Yes

Not Applicable
No

MAPPING
i.
Does the city have a GIS base map in place?
Yes
Please specify agency that is repository of the map, scale of the map and the date (month ,year) it was last updated.

No
Agreement with N.I.C
j. What all information is mapped on to GIS? Indicate, with details, in the table below
Information layer
available
ULB and ward boundaries
Road and street layer
Property layer
Available at
City level Ward
level






Property /
Household



Any other
level
Not
available
Agencies involved
for updation
Other relevant details
(Refer Part-I)
(Refer Part-I)
(Refer Part-I)
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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
Household & demographic
Water supply network
Sewerage network
Street lighting
SWM
Storm water drains
Any other
N.A.
















---
---
N.I.C.
Maping Cell of DJB
(Refer Part-I)
Frequently updated.
-do(Refer Part-I)
(Refer Part-I)
(Refer Part-I)
k. Does the Municipality have decentralised network of E-kiosks or Electronic citizen service centres ?
Yes
If yes, state ‘ how many’ and the criteria for spatial deployment (geographical, administrative etc)
No
Specify functions / services delivered at these centres / citizen interface points…. Collection centers & zonal offices.
Collection centers have been established at Bank Branches and Post Offices
TIMELINE FOR ACTION ON REFORMS
The Government of India has formulated the National e-Governance Action Plan (NEGAP), part of which includes a National Mission Mode Programme
(NMMP) for e-Governance in municipalities. This NMMP intends to roll-out e-Governance in municipalities on a nation-wide basis. This programme will be
launched in the coming months. The following steps have been identified based on the NMMP for a comprehensive e-governance at the municipal level.
Following are the critical steps that need to be undertaken in the implementation of the NMMP for ULBs, for which ULBS need to indicate a timeline for the key
milestones:
a.
Appointment of State-level Technology Consultant as State Technology Advisor
Year1
Year2
Year3
Year4
Year5
Year6
Year7

b.
c.
d.
Preparation of Municipal E-Governance Design Document (MEDD) on the
basis of National Design Document as per NMMP
Year1
Year2
Year3
Year4
Year5
Year6
Year7

Assessment of MEDD against National E-Governance Standards
( e.g. Scalability, intra-operability & security standards etc.)
Year1
Finalisation of Municipal E-Governance implementation action plan
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year6
Year7

Year2
Year3 Year4
Year5

e.
f.
Undertaking Business Process Reengineering (BPR) Prior to migration
to e-governance systems
Year1
Appointment of Software consultant(s) / agency for development, deployment
And training
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year6
Year7

Year2
Year3
Year4
Year5


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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
g.
Exploring PPP option for different E-Governance services
Year1
Year2
Year3
Year4
Year5
Year6 Year7

h.
i.
Implementation of E-governance initiatives in the JNNURM city, against the identified modules
Module
Steps to be undertaken
Targeted Year in the Mission Period for completion2
(Year 1 to Year 7)
Property tax
(Refer Part-I)
Accounting
Already in existence.
Double entry on tally software.
Water Supply and Other Utilities
Online connectivity of all collection centres being taken up – one year.
Birth & Death Registration
Refer Part-I
Citizens’ Grievance Monitoring
Citizens’ charter being prepared.
Personnel Management System
MIS in place.
Procurement and Monitoring of Projects
o E-procurement
Being taken up
One year
o Project/ward works
-do-doBuilding Plan Approval
(Refer Part-I)
Health Programs
(Refer Part-I)
o
Licenses
(Refer Part-I)
o
Solid Waste Management
(Refer Part-I)
Any other module..
Any other reform steps being undertaken (please use additional space to specify)
Year1
Year2
Year3
Year4
Year5
Year6 Year7

If a plan has been drawn up and / or is under implementation, please provide details ……
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same
A five year MOU is to be signed between Govt. of NCT of Delhi and DJB from 2007-12 ( 11th Five Year Plan)
spelling out the road map for efficiency improvements financial viability and improved service delivery.
Completion of the module implies – completion of database of records / digitisation of related data, generation of reports for management and public
dissemination, work-flows are managed on-line or on a real-time basis, citizen interface and dissemination of information is handled through the system (viz.
elimination of manual processes to extent possible)
2
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Checklist for the ‘Urban Reforms Agenda’ under
JNNURM
L2- MUNICIPAL ACCOUNTING
DELHI JAL BOARD (GOVT. OF NCT OF DELHI)
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in Municipal Accounting, with the objective of having a modern accounting system based on
double-entry and accrual principles, leading to better financial management, transparency and self-reliance.
CURRENT STATUS
a.
Please provide a short note on the present method of accounting being followed in your city
Write-up at Appendix-XVI
In the event of cash based accounting system, please indicate extent of completeness of accounts, asset register, all subsidiary registers, etc.
Computerized Double Accounting System has been adopted since 2003-04 in Tally software.
b.
Please provide the status of completion and adoption of accounts, and if they have been audited and published in the last 3 years (specify month / year)
Year
2002-2003
2003-2004
2004-2005
2005-2006
c.
Adopted
Single entry (Manual)
Double entry (Computerized)
-do-do-
Please state whether State/city has drawn up its own accounting manual
Audited
To be audited
-do-do-do-
Published
No
No
No
No
Yes
No

d.
Please state whether State/city has adopted NMAM
i.
without modifications
ii
with modifications.
3
N.A.
N.A.
e. If NMAM has been adopted with modifications, please state these: N.A.
3
The National Municipal Accounts Manual (NMAM) has been prepared by MOUD with support from CAG to promote the implementation of improved financial management
through electronic means leading to improvement in internal government operations to support and stimulate good governance.
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Please state significant deviations in accounting policies, and other accounting standards…
f.
Please state whether State has modified its current appropriate laws and regulations to be in compliance with the double-entry accrual principles. If yes,
please provide date of such modification.
Yes
No
Date

g.
1-04-2003
If applicable, please provide current status of implementation of double-entry accrual system.
Opening balance sheets, computerization, centralized / multiple location accounts, training to staff, etc….
Currently complete updated.
TIMELINE FOR ACTION ON REFORMS
TRANSITION TO DOUBLE ENTRY ACCOUNTING ON ACCRUAL PRINCIPLES
a.
Already Adopted
Resolution by Government expressing commitment to establish modern municipal accounting system. (Note: This resolution
should be passed within 6 months of signing of MOA under JNNURM and a copy submitted to MOUD.)
Please indicate the date (month, year) by which the resolution would be passed
b.
Appointment of consultants for development of State wide Municipal Financial
Accounting Manual
N.A.
c.
Completion and adoption of Municipal Financial Accounting Manual, in line with
NMAM or otherwise
N.A.
d.
GO/Legislation/Modification of Municipal Finance Rules for migrating to double-entry
accounting system
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
e.
Training of personnel
Year1
Year2
Year3
Year4
Year5
Year6
Year7
N.A.
Year1
Year1
Year2
Year2
Year3
Year3
Year4
Year5
Year6
Year7
Year4
Year5
Year6
Year7
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f.
Appointment of field-level consultant for implementation at the city-level
g.
Notification of cut-off date for migrating to the double-entry accounting system
Year1
Year2
Year3
Year4
Year5
Year6
Year7
h.
Re-engineering of business processes to align with accrual based accounting system
Year1
(aligning all commercial and financial processes such as procurement, revenue collection,
Payroll, works contracts, etc.)
N.A
Year2
Year3
Year4
Year5
Year6
Year7
i.
Completion of registers and Valuation of assets and liabilities
Year1
Year2
Year3 Year4
Year5
Year6
Year7
j.
Drawing up of opening balance sheet (OBS):
i. Provisional OBS
N.A
Year1
Year2
Year3
Year5
Year6
Year7
ii. Adoption of provisional OBS
N.A
Year1
Year2
Year3
Year4
Year5
Year6
Year7
iii. Finalisation of OBS
N.A
Year1
Year2
Year3
Year4
Year5
Year6
Year7
k.
Full migration to double-entry accounting system
N.A
Year1
Year2
Year3
Year4
Year5
Year6
Year7
l.
Production of financial statements (income-expenditure accounts and balance sheet)
as per the new system
N.A
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7
IMPROVED FINANCIAL MANAGEMENT
m.
State year from which external audit of financial statements will commence
N.A
Year1
N.A
N.A
Year2
Year3
Year4
Year5
Year4
Year6
Year7

Concurrent / quarterly / half-yearly / annually
n.
Frequency of such external audit cycle
o.
State year from which ULB will commence preparation of outcome budgets
Year1
Year2
Year3
Year4
Year5
Year6
Year7

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p.
State year from which ULB will institute internal audit / control mechanisms
q.
State year in which ULB will undertake Credit rating
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7

s.
Please specify year in which related financial management systems will be developed and integrated with the financial accounting system.
Related Financial Management Systems
N.A
Target year for completion and integration with Financial Accounting
System4
Procurement systems
Works contracts management
Payroll and wage payments
Stores and inventory management
User charges billing systems
Tax collection systems
Any other
t.
Any other reform steps being undertaken (please use additional space to specify)
N.A.
Please specify progress, planned initiatives and targeted time period, ….
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same……………….
4
Should link with milestones committed in the reform agenda for e-governance.
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O
PTIONAL REFORMS5
O8-ADMINISTRATIVE REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the administrative reforms are undertaken in ULBs and other institutions engaged in urban sector management. Such administrative reforms
should include – instituting better human resource management sytems, reduction in establishment expenditure by introducing voluntary retirement schemes,
non-filling up of posts falling vacant due to retirement, extensive use of outsourcing, performance review and management mechanisms, etc., and achieving
specified milestones in this regard.
CURRENT STATUS
a. STAFF DETAILS AND HUMAN RESOURCE MANAGEMENT
 Please give the following detailsItem
Total staff in the Corporation/ ULB
Permanent/Regular posts
Occupied posts
Temporary staff
Technical staff
Non technical staff
Vacant posts
Number of new posts created in the past five years
Number of recruitments done against the above posts
Number of posts fallen vacant due to retirement during
the past five years
Number of recruitments done against the above posts
Number of retirements expected in the next five years.
Class 1 staff
185
185
173
132
53
12
02
01
12
Class II Staff
659
659
596
383
276
63
04
04
63
Class III staff
6736
6736
5415
4701
2035
1321
24
24
1321
Class IV staff
19757
10757
18158
18858
903
17
12
12
17
Nil
Nil
Nil
63
125
510
Nil
Nil
Remarks, if any
5
IN CASE OF URBAN AGGLOMERATIONS WITH MULTIPLE ULBS, THE ULB RELATED REFORMS IN THIS SECTION SHOULD BE PROVIDED
FOR EACH ULB IN THE JNNURM CITY SEPARATELY
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 Detail out the Initiatives taken for HR management and performance management under taken in the past two financial years
Initiative
Date
Details
--
Achievements
--
--
STAFF- TRAINING :
b.
List down the Initiatives taken for staff training in the past
Initiative
Date
Details
Achievements
A write up is placed at
APPENDIX-XVII
ESTABLISHMENT EXPENDITURE
c.
Total Establishment expenditure over the past five years
Particulars
Salaries, Wages and Bonus }
Benefits and Allowances}
Pension
Other Terminal & Retirement Benefits
Total establishment expenses
Total Establishment expenses as % of Total Revenue
Income
Total revenue collection
FY 20032004
(Rs.)
15305.65
FY 20042005
(Rs.)
19370.53
FY 20052006
(Rs.)
19911.01
FY 20062007(Rs.)
22811.3
1776.92
674.58
2055.42
834.41
2100.00
2200.00
17757.16
73.42%
22260.36
79.45%
796.00
22807.01
66.39%
933.00
25944.37
51.94%
24187.11
28019.5
34351.07
49952.11
FY ____
(Rs.)
CAGR
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d.
List down the initiatives taken for reduction in Establishment Expenditure (if any) in the past
Initiative
Date
Details
Abolition of obsolete posts
Achievements
NIL
No new recruitment of the staff
NIL
No new creation of the posts.
NIL
TIMELINE FOR ACTION ON REFORMS
a.
Please identify the steps you wish to take in order to bring about the following. A few steps are being suggested here.
Area of Reform
Proposed steps
a. Rationalisation in staff & Human Resource Management
Suggested steps:
 Identification of loopholes in the existing staffing
 Draft Proposal for changes in staffing policy
 Draft Proposal for reforms in performance evaluation system
 Employee Consultation
 Discussion with various ULB Departments
 Cabinet Approval
 Preparation of Enabling Legislation
b. Staff Training
Suggested steps:
 Assessment of training needs
 Finalisation of training curriculum
 Selection of Agencies to provide training
 Conduct of training
 Training programs identified
f. Reduction in Establishment Expenditure
Suggested steps:
 Outsourcing certain functions
 Higher capacity utilisation
 Energy saving
 Cost control targets
g. Continuity of tenure of key decision makers
Suggested steps:
Targeted Year in the
mission period
Year 5
 Identification of loopholes
in the existing staffing
 Assessment of training
needs
 Selection of Agencies to
provide training
 Conduct of training
Year 5
N.A.
N.A
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Area of Reform
Targeted Year in the
mission period
Proposed steps
 Minimum average tenure of Municipal Commissioner
h. Management review systems
Suggested steps:
 Periodic review by Mayor & Municipal Commissioner
 Generation of Daily / Weekly / Monthly and Quarterly Performance
reports on – Financial, Service delivery and Capital Projects
N.A.
b.Please give the identified milestones with respect to rationalisation / redeployment in number of staff against the mission year
Year 1
Number of staff
Year 2
-
Year 3
-
Year 4
-
Year 5
-
Year 6
-
N.A.-
Year 7
-
c. Please state by when the ULB shall evolve a detailed Training Plan for its staff. At what frequency such plan shall be reviewed.
TRAINING IS AN ONGOING PROCESS AS A PART OF H.R.& SAFETY AND DISASTER
MANAGEMENT CELL.
d. Please give the identified milestones for reduction in establishment expenditure against the mission year:
Since no new recruitment is done, the establishment expenditure shall automatically be reduced due to retirement of
employees.
Targeted reduction in Establishment Expenditure
(as % of Total Revenue Income)
e.
Year 1
-
Year 2
-
Year 3
-
Year 4
-
Year 5
-
Year 6
-
Year 7
-
Ensuring stability of tenure( minimum 2 years) for Municipal Commissioner/executive Officer
and other municipal functionaries/staff( commitment to be given by state)
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
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O9- STRUCTURAL REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the structural reforms are undertaken in ULBs and other institutions engaged in urban sector management. Such structural reforms should
include – reviewing and revamping the organisation structure of the ULBs to align it to current requirements, decentralisation within the ULB where necessary,
creation of trained cadres of municipal staff in specific technical disciplines, improved coordination mechanisms amongst city level agencies, etc. and achieving
specified milestones in this regard.
CURRENT STATUS
d.
Has the organisation structure of the ULB been reviewed in the last one year? Please key issues with the prevailing organisation structure of the ULB.
Not done so far
b.
Does the ULB operate through Zonal Offices? If yes, give the following detailsi.
ii.
S.E.:11 Nos. ; E.Es: 28 Nos. Supported by Zonal Engineers and J.Es.
Engineers
What functions do they perform and what powers do they yield?
How many such offices exist in the city?
Maintenance of water supply and sewerage system. All Sewerage and water treatment plants are maintained by the
managers headed by EE & SE.
c.
Please state the specific cadres of staff that are employed in the ULB.
Cadre of staff
Class I to Class -IV
d.
Functional area they are employed in
the ULB
Municipal Area of Delhi
Method of selection
Average tenure in one ULB
On the basis of requirement, availability &
experience of the individual employees
3 Years
List role of ULB in other city level parastatal agencies. (for e.g. representation on board, membership in coordination committees, etc.)
N.A.
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TIMELINE FOR REFORMS
a.
List sets of initiatives planned within the ULB organisation (for e.g. reallocation of functions within the ULB departments,
alignment of sub-ULB level geographic jurisdictions of various departments with ward boundaries, decentralisation of
functions, etc.)
Initiative for Organisational structural improvements
Target Date
All 22 Zones were restructured to ensure all the services available to the costomer in a single
window at Zonal Level.
b. List sets of initiatives planned for inter-agency coordination and accountability amongst city level agencies
Initiatives for inter-institutional structural reforms
Target Date
Already in place the coordination mechanism at the level of Pr. Secretary (UD), CS &
Operation Mission Meeting by MCD to interact among all the departments.
c. List State level structural reforms to be undertaken for creation of cadre of municipal staff for different technical disciplines.
Initiatives for creation of cadres of municipal staff within the State
Target Date
N.A.
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PART-III
NDMC
MANDATORY REFORMS AT THE LEVEL OF THE URBAN LOCAL BODY6
L1- E-GOVERNANCE
DESIRED OBJECTIVE/S
JNNURM requires certain reforms to be undertaken by states/ cities in governance systems through implementation of e-Governance. The objective of
deployment of such information technology tools and applications should remain focussed on having a transparent administration, quick service delivery,
effective MIS, and general improvement in the service delivery link
CURRENT STATUS
a.
Please indicate the status of E-Governance applications for each of the following services. Provide details on the services using e-applications. Also
indicate other services for which E-governance is being used.
Module
Use of
IT
Property tax
Yes
Yes
Accounting
Yes
Water Supply and
Other Utilities
Birth & Death
Registration
Citizens’ Grievance
Monitoring
Yes
Yes
Yes
Name
agency
responsible
No
e-Gov
Fondation
e-Gov
Fondation
DOEACC
CMC &
e-Seva
e-Seva
Details of deployment of IT (explain functional features of IT application deployed)
Database of
Online
Citizen
Any other functional feature
records, MIS
work flow
interface
& reporting
Yes
Yes
Not yet
This should be taken up in the next phase.
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
This should be taken up in the next phase.
Hospital interface online
6
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CITY SEPARATELY
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Personnel
Management System
Procurement and
Monitoring of
Projects
o E-procurement
o Project/ward
works
Building Plan
Approval
Public Health
Management
o Licenses
o Solid Waste
Management
Others (specify)
b.
Yes
No
No
Yes
Yes
CMC
Yes
No
NA
Employee interface is recommended.
NA
NA
NA
NA
No
No
NA
NA
To be taken up and integrated with accounting software.
Use of IT ot be taken up
Agency
CMC
No
No
Yes
CMC
No
No
No
No
No
NA
No
Have there been attempts towards training the staff towards e-governance practices?
If yes, give details.
Yes
No
Specify training provided … CMC modules & e-Sewa modules framing imparted to concerned users of the deptt
Specify no. of staff with IT usage skills by designation, ……apprx 1000 employees were imparted IT usages/
c.
What have been the achievements in the following areas as a result of ongoing e-governance initiatives Explain with initiatives undertaken-
Area of Improvement7
Citizen information
Initiatives taken
Achievement
NDMC portal developed 3, Palika Suvidha
Kendra opened made provition on portal
software got developed called e-financial
system
Various services made available through portal
made available various services to citizens to
access specific services through portal
centralized way financial resources planning
could be made
Service delivery
Citizen participation
Municipal Resource planning (financial controls,
operational management and reporting etc)
7
Trainings
Yes
Yes
Yes
--------------------
List should correspond with areas identified in a. above
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INFORMATION TECHNOLOGY
d. Does the municipality have a website of its own?
Yes
No
No
Give the following details about the website.
Module
Information available
Employees, citizen & agency modules
are there on NDMC website
e.
All depts. of NDMC information as well
as access of from services to the citizens
& employees
What is the frequency of data- update on the website?
Interactive facilities (eg. Payment, certificates,
registration, download of forms etc)
Registration of Birth & Death records online through
hospital directly & forms of respective dept’s of
NDMC are downloadable.
Time to time
Specify agency responsible for updation. Is content bilingual? Commition (e-Sewa), not yet bilingual
E-Seva is the Agency responsible for updation work. At present it is available in English only.
SYSTEM INTEGRATION
f.
Are the departments electronically interconnected through LAN (Local Area Network)?
Yes
g.
Are the Zonal offices (if any) electronically connected through WAN (Wide Area Network)?
h.
Are other parastatals/government agencies electronically connected through WAN (Wide Area Network)? Yes
Yes
No
No
NA
No
MAPPING
i.
Does the city have a GIS base map in place?
Yes
Please specify agency that is repository of the map, scale of the map and the date (month ,year) it was last updated.
No
NIC, Min of Comns x IT, Govt of India
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j.
What all information is mapped on to GIS? Indicate, with details, in the table below
Information layer
available
ULB and ward boundaries
Road and street layer
Property layer
Household & demographic
Water supply network
Sewerage network
Street lighting
SWM
Storm water drains
Any other
k.
Available at
City level Ward
level
No
No
Yes
Yes
No
No
Yes
Yes
Yes
(working)
No
No
(Manhole
yes)
Property /
Household
No
Yes
No
No
Yes
Yes
No
Any other
level
No
No
No
No
No
No
No
No
No
Yes
No
Not
available
Agencies involved
for updation

NIC
Other relevant details



Does the Municipality have decentralised network of E-kiosks or Electronic citizen service centres ?
If yes, state ‘ how many’ and the criteria for spatial deployment (geographical, administrative etc)
Specify functions / services delivered at these centres / citizen interface points…. Four
Yes
No
(3 PSKS & 1 Registrar Office
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TIMELINE FOR ACTION ON REFORMS
The Government of India has formulated the National e-Governance Action Plan (NEGAP), part of which includes a National Mission Mode Programme
(NMMP) for e-Governance in municipalities. This NMMP intends to roll-out e-Governance in municipalities on a nation-wide basis. This programme will be
launched in the coming months. The following steps have been identified based on the NMMP for a comprehensive e-governance at the municipal level.
Following are the critical steps that need to be undertaken in the implementation of the NMMP for ULBs, for which ULBS need to indicate a timeline for the key
milestones:
a.
Appointment of State-level Technology Consultant as State Technology Advisor
Year1
b.
Preparation of Municipal E-Governance Design Document (MEDD) on the
basis of National Design Document as per NMMP
Year1
Assessment of MEDD against National E-Governance Standards
( e.g. Scalability, intra-operability & security standards etc.)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year2
Year3
Year4
Year5
Year6
Year7
Year2
Year3
Year4
Year5
Year6
Year7

c.
d. Finalisation of Municipal E-Governance implementation action plan for the city


Year1
Year2
Year3
Year4
Year5
Year6 Year7
Year2
Year3
Year4
Year5
Year6 Year7

e.
f.
g.
Undertaking Business Process Reengineering (BPR) Prior to migration to
e-governance systems
Appointment of Software consultant(s) / agency for development, deployment
And training
Exploring PPP option for different E-Governance services
Year1
 Year2
Year1

Year1
Year2
Year3
Year3
Year4
Year4
Year5
Year5
Year6
Year6
Year7
Year7

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h. Implementation of E-governance initiatives in the JNNURM city, against the identified modules
Module
Targeted Year in the Mission Period for completion8
(Year 1 to Year 7)
Year 3
Year 3
DONE
DONE
DONE
Year 4
Year 4
Steps to be undertaken
Property tax
Accounting
Water Supply and Other Utilities
Birth & Death Registration
Citizens’ Grievance Monitoring
Personnel Management System
Procurement and Monitoring of
Projects
o E-procurement
o Project/ward works
Building Plan Approval
Health Programs
o
Licenses
o
Solid Waste
Management
Any other module..
i.
Year 6
Year 6
DONE
DONE
Year 7
Year 6
Year 4
Any other reform steps being undertaken (please use additional space to specify)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
N.A.
If a plan has been drawn up and / or is under implementation, please provide details ……
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same:
Providing online services to the citizens
yes
Completion of the module implies – completion of database of records / digitisation of related data, generation of reports for management and public
dissemination, work-flows are managed on-line or on a real-time basis, citizen interface and dissemination of information is handled through the system (viz.
elimination of manual processes to extent possible)
8
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L2- MUNICIPAL ACCOUNTING
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in Municipal Accounting, with the objective of having a modern accounting system based on
double-entry and accrual principles, leading to better financial management, transparency and self-reliance.
CURRENT STATUS
a.
Please provide a short note on the present method of accounting being followed in your city
In the event of cash based accounting system, please indicate extent of completeness of accounts, asset register, all subsidiary registers, etc.
Annexure – “C”
b.
Please provide the status of completion and adoption of accounts, and if they have been audited and published in the last 3 years (specify month / year)
Year
Adopted
Audited
2002-2003
2003-2004 Cash based Accounts
2004-2005
2005-2006
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
c.
Please state whether State/city has drawn up its own accounting manual
d.
Please state whether State/city has adopted NMAM 9
i.
ii.
e.
Published by wayof resolution of
Council
Yes
Yes
Yes
yes
Yes
No
without modifications
with modifications.
If NMAM has been adopted with modifications, please state these:
Please state significant deviations in accounting policies, and other accounting standards…
No significant deviation. Addition for accounting policies in respect of electricity supply has been added.
Accrual based double Entry accounting.
9
The National Municipal
Accounts
Manual (NMAM) has been prepared by MOUD with support from CAG to promote the implementation of improved financial management
Entry
accounting.
through electronic means leading to improvement in internal government operations to support and stimulate good governance.
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f.
g.
Please state whether State has modified its current appropriate laws and regulations to be in compliance with the double-entry accrual principles. If yes,
please provide date of such modification.
Yes
No
Date
- The NDMC Act 1994 does not prohibit double entry book keeping. Detailed Accounting
Regulations drafted under section 58 of NDMC Act 1994 provide for accrual based double
Entry accounting.
If applicable, please provide current status of implementation of double-entry accrual system.
Opening balance sheets, computerization, centralized / multiple location accounts, training to staff, etc…. The accrual
based double entry
accounts are applicable since 2004-05. The double entry accounts for 2004-05 are under audit through Municipal Chief
Auditor, NDMC. The computerized accounts will be generated with effect from 2007-08 alongwith Manual Accounts
proper training on double entry accounts on manual as well as through computers are being imparted.
TIMELINE FOR ACTION ON REFORMS
TRANSITION TO DOUBLE ENTRY ACCOUNTING ON ACCRUAL PRINCIPLES
a.
Resolution by Government expressing commitment to establish modern municipal accounting system. (Note: This resolution should be passed within 6
months of signing of MOA under JNNURM and a copy submitted to MOUD.)
Please indicate the date (month, year) by which the resolution would be passed Already passed in2002. copy enclosed
b.
c.
d.
e.
f.
Appointment of consultants for development of State wide Municipal Financial
Accounting Manual
Year1
Completion and adoption of Municipal Financial Accounting Manual, in line with
NMAM or otherwise
Year1
GO/Legislation/Modification of Municipal Finance Rules for migrating to double-entry
accounting system
Year1
Training of personnel
Year1
Year2
Year3
5%
10%
20%
Appointment of field-level consultant for implementation at the city-level
Year2
Year3
Year4
Year5
Year6
Year7
Year2
Year3
Year4
Year5
Year6
Year7
Year3 Year4
Year5
Year6
Year7
2003

Year2
2002
Year1
Year2
Year3
Year4
30%
Year4
Year5
40%
Year5
Year6 Year7
50%
95%
Year6 Year7

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g.
Notification of cut-off date for migrating to the double-entry accounting system
Year1
Year2
Year3
Year4
Year5
Year6
Year7
04-05
h.
Re-engineering of business processes to align with accrual based accounting system
Year1
(aligning all commercial and financial processes such as procurement, revenue collection,
Payroll, works contracts, etc.)
Year2
i.
Completion of registers and Valuation of assets and liabilities
Year2
j.
Drawing up of opening balance sheet (OBS):
i. Provisional OBS
Year3
Year4
Year5
Year6
Year7
Year5
Year6
Year7

Year1
Year3
Year4

Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year2
Year3
Year4
Year5
Year6
Year7
2004-05
ii. Adoption of provisional OBS
N.A.
Year1
iii. Finalisation of OBS
Year1
Year2
Year3
Year4
Year5
Year6
Year7

k.
Full migration to double-entry accounting system
Year1
Year2
Year3
Year4
Year5
Year6
Year7

l.
Production of financial statements (income-expenditure accounts and balance sheet)
as per the new system
Year1
Year2
Year3
Year4
Year5
Year6
Year7
2004-05
IMPROVED FINANCIAL MANAGEMENT
m.
State year from which external audit of financial statements will commence
Year1
Year2
Year3
Year4
Year5
Year6
Year7
2004-05
n.
Frequency of such external audit cycle
Concurrent / quarterly / half-yearly / annually
o.
State year from which ULB will commence preparation of outcome budgets
Year1
Year2
Year3
Year4
08-09
p.
State year from which ULB will institute internal audit / control mechanisms
Year1
Year5
Year6
Year7

Year2
Year3
Year4
Year5
Year6
Year7

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q.
State year in which ULB will undertake Credit rating
Year1
Year2
Year3
Year4
Year5
Year6
r.
Please specify year in which related financial management systems will be developed and integrated with the financial accounting system.
Year7

s.
Related Financial Management Systems
Target year for completion and integration with Financial Accounting
System10
Procurement systems
Works contracts management
Payroll and wage payments
Stores and inventory management
User charges billing systems
Tax collection systems
Already through website
-doYear 3
Year 4
Year 3
Year 4
Any other (i) Estate Management System
(ii)Provident fund Management System
Year 4
Year 4
Any other reform steps being undertaken (please use additional space to specify)
N.A.
Please specify progress, planned initiatives and targeted time period, ….
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same……………….
From the FY 2008-09 NDMC expects to be online on real time basis for preparation of Financial statements of NDMC.
10
Should link with milestones committed in the reform agenda for e-governance.
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L3-PROPERTY TAX11
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in the methods of levy, administration and collection of Property Taxes, with the broad
objective of establishing a simple, transparent, non-discretionary and equitable property tax regime that encourages voluntary compliance. States/cities need to
ensure that their desirable objectives for reforms include these reforms, but need not restrict themselves to these items
CURRENT STATUS
a.
Please indicate if Property tax is currently levied on the following types of properties:
v.
vi.
vii.
viii.
b.
Yes
Residential
Commercial
Industrial
Any other category
Yes
YES
YES
Please provide the Method of Property Tax Assessment being followed
iii. Self-assessment
iv. Demand-based
NO
Yes
Please provide details on method adopted, its rationale, relative advantages and disadvantages of the system in practice, …..
ci.
Please provide the Basis of determination of property tax
v.
vi.
vii.
viii.
di.
Capital value
Rateable value
Unit Area
Other (please specify)
NO
Yes
NO
NO
Please provide the Use of technology in property tax management, by giving appropriate details in the box
11
Note: This section should only deal with Property Tax or its variants (viz. House Tax, Tax on vacant land, etc.). Revenues collected for specific services
provided by ULBs such as water, sewerage, street lighting , etc., levied in the form of taxes / surcharge on the base of property tax (for e.g. as a % of ARV) and
/or collected together with Property Tax, should be reported separately in the following section on User Charges.
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vi. GIS database of record of properties liable to property tax
UNDER PREPARATION – COMPLETION by 2008
vii. Electronic database of property records
YES
viii. Computerised generation of Property Tax demand notices
YES
ix. Computerised recording of receipts of tax collection
YES
x. Any other functionality of Property Tax system
FULLY COMPUTERISED.
e.
Please indicate Property Tax as % of Own Sources of Revenue Income and Total Revenue Income
Year
2003-04
2004-05
2005-06
PT as % of Own Sources of Revenue Income
N.A.
N.A.
N.A.
PT as % of Total Revenue Income
16%
14%
15%
f.
Please provide the below information on Current coverage
No.
1
2
3
4
Type of Property
(1)
Residential
Commercial
Industrial & others
Total
Estimated
no. of
properties
(2)
No. of properties in the
records of the municipality
No. of properties
paying property tax
Coverage ratio
(3)
(4)
(4) / (2)
(5)
-----
-----
-----
Bifercation not available
-----
-----
-----
-----
12444
12444
8080
65%
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g.
Please indicate the Amount of property tax being collected for following years
Financial
Year
(1)
FY – 0506
FY 04-05
FY 03-04
Category
(2)
Residential
Commercial
Industrial &
others
Total
Residential
Commercial
Industrial &
others
Total
Residential
Commercial
Industrial &
others
Total
Grand Total
Current
Demand
Raised in Rs.
(3)Rs.in crores
(4) Rs.in
crores
Rs.in crores
Current
demand
Collection in
Rs. (collection
efficiency in %
in brackets)
(5) Rs.in crores
177.19
556.00
733.19
98.66(55%)
34.23(6.15%)
132.87(18.12%)
177.19
556.00
733.19
98.66(55%)
34.23(6.15%)
132.87(18.12%)
151.81
543.78
695.59
92.02 (60%)
38.29 (7.04%)
130.31 (18.73%)
151.81
543.78
695.59
92.02 (60%)
38.29 (7.04%)
130.31 (18.73%)
197.35
Arrear
Demand in
Rs.
Total
demand
Arrear Demand
collection in Rs.
(collection
efficiency in % in
brackets)
Total collection in
Rs.
(collection
efficiency in % in
brackets)
(6) Rs.in crores
(7) Rs.in crores
459.42
656.77
82.48 (41%)
29.26 (6%)
111.74 (17.01%)
197.35
459.42
656.77
82.48(41%)
29.26(6%)
111.74(17.01%)
526.35
1559.20
2085.55
273.16 (51%)
101.76 (6%)
374.92 (18%)
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g.
Please list the Exemptions given to property owners
No.
1
2
3
4
5
6
Type of Exemption
Qualifying institution/
individual
Rebate
Self occupied & residential
and schools
Vacancy remission
Rented property when vacant
Charitable organization
-----Religious organisation
-----Govt.properties
-----Properties of foreign govt.
----(please use additional rows if necessary)
Revenue implication of
exemption for a year (Rs.)
Not Available
Not available
h.
Please specify the Assessing Authority and describe the level of discretionary power available with assessing authority
i.
THERE
IS NOtheDISCRETIONARY
POWER.
Please
provide
following details about
update of property records and guidance values
i.
Date when last update of property records through general revision was done
-INDIVIDUAL ASSESSMENTSii. Date when last revision of guidance values12was done
-INDIVIDUAL ASSESSMENTSiii. Frequency of revision of guidance values
iv.
N.A.
N.A.
EVERY YEAR
Please indicate whether information from appropriate authorities on new building construction, or additions to existing buildings is being
captured; if yes, how and at what frequency?(e.g. development authority etc)
Yes
ON RECEIPT OF COPY OF SANCTION PLAN – INFORMATION IS REQUISTIONED WITHIN 15 DAYS U/S 77 OF THE NDMC
ACT 1994, FROM THE ASSESSEE.
v.
Please indicate whether information from appropriate authorities on change of ownership and land valuation is being captured; if so,
how and at what periodicity? (e.g. Dept of Stamps and Registration)
Yes
INFORMATION IS COLLECTED ON REGULAR BASIS.
12
Here, guidance value implies the basis for computation of Property Tax liability
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TIMELINE FOR ACTION ON REFORMS
Please provide timeline and indicate the steps intended (wherever not mentioned) for achieving the following action items
Reform
a.
Enhancing coverage of property tax
regime to all properties liable to tax
b. Elimination of exemptions
c. Migration to Self-Assessment System
of Property Taxation
d. Setting up a non-discretionary method
for determination of property tax (e.g. unit
area, etc) (Sub-Steps (i) to (viii) given in (c)
Steps proposed in order to achieve the
reform
ALL THE PROPERTIES IN NDMC
AREA STANDS ASSESSED.
THE MATTER HAS ALREADY BEEN
TAKEN UP WITH THE M.H.A. AND
M.E.A.
i. Setting up a Committee/Team to
draft/amend legislation
ii. Stakeholder consultations
iii. Preparation of Draft legislation
iv. Approval of the Cabinet/ Government
v. Final enactment of the legislation by
Legislature
vi. Notification
vii. Preparation and notification of
appropriate subordinate legislation
viii. Implementation by municipality
Target year for completion
Year 1
Year 2
Year 3
DONE.
Year 4
Year 5
Year 6
Year 7

YES
YES





Unit area method to be adopted
YES
above may be repeated for this step as
relevant)
e. Use of GIS-based property tax system
Selection of appropriate consultant
Preparation of digital property maps for
municipality
Verification of digital maps and
preparation of complete data-base of
properties
Administration of Property Tax using
GIS database and related application
Mechanism for periodic updation of GIS
database
YES
YES
YES
YES

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Reform
f. Next scheduled / anticipated revision of
guidance values
g. Periodicity for revision of guidance
values
h.
Establish Taxpayer education
programme
i. Establish Dispute resolution
mechanism
j. Rewarding and acknowledging honest
and prompt taxpayers
k. Achievement of 85% Coverage Ratio
(see item e in Current Status)
(Specify target Coverage for each year
of mission)
l. Achievement of 90% Collection Ratio
for current demand (see item f in
Current
Status
above)
(Specify target Collection ratio for
each year of mission)
m. Improvement in collection of arrears,
to reach Total Outstanding Arrears less
than or equal to 10 % of Current
demand for previous year(exclude tax
Steps proposed in order to achieve the
reform
N.A.
Target year for completion
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Periodicity to be adopted (specify
frequency)
Deadline for adoption
Preparation of Ready Reckoner
(guidance booklet) for tax assesses
Local camps for clarification of doubts
and assistance in filling out forms
Setting up a website for property tax
issues/ FAQs etc
GRIEVANCES REDRESSAL CELL
LREADY FORMED
NO PROVISION IN THE ACT
YES
-
-
YES
Specify targeted Total Arrears for each year
as % of Total Current Demand for previous
year, taking into account current position
YES
assessments under litigation, but include
Property Tax / service charge levied on
Government properties)
n. Any other reform steps being
undertaken (please specify)
Please indicate methods of dissemination
(to the citizens) of the reforms
undertaken and the timeline for the same.
UNIT AREA RETURNED LIKELY TO
BE ADOPTED
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L4-USER CHARGES13
DESIRED OBJECTIVES:
JNNURM requires certain reforms to be undertaken by states/ cities in the levy of user charges on different municipal services, with an objective
of securing effective linkages between asset creation and asset maintenance and ultimately leading to self-sustaining delivery of urban services.
CURRENT STATUS
Please provide a list of services being delivered by municipalities/ parastatals and the status of user charges being levied for each. 14
11
Type of Service
User charge
levied
(Yes/No)
Service
Provider
Water Supply
Yes
NDMC
TARIFF STRUCTURE
Water connection
Type
Quantity
Domestic Cat 1
Up to 10 KL
Next 10 KL
Next 10 KL
Above 30 KL
Non-domestic Cat 1 Up to 50 KL
Above 50 KL
Cat III
Up to 50 KL
Next 50 KL
Above 100 KL
Rate/month Rs./kl +50%
Sewerage Maintenance
charges
0.35
1.00
1.50
3.00
5.00
10.00
8.00
Last Revision of
Tariff
2001
12.00
16.00
13
Note: This section deals with user charges, collected either in the form of a tax or surcharge or fee. All revenues collected against specific services should be
reported in this section w.r.t. current status and commitment on reforms made hereunder. Under no circumstances should there be any overlap between status
reported in this section with than on Property Taxes.
14
Please attach details in separate annex where necessary.
11
List should include all services rendered by the ULB
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Service Charges per month
 Domestic (A) areas up to 200 sq.m. – Rs.40/m
 Domestic (B) areas above 200 sq.m.- Rs.120/m
 Non-domestic Cat II – Rs.250/m
 Non-domestic Cat III – Rs.600/m
In addition to this water cess charges are payable @ 2 paise/Kl.
Un metered water connections are charged at a flat rate ranging b/w
Rs.2 to Rs.40
Sewerage
Solid Waste
management
Yes
No
NDMC
Private
Party
Public
Transport
Street lighting
Primary health
Hiring of
municipal
assets (please
specify)
Others (please
specify)
No
DTC
No
No
Yes
NDMC
Water tanker within NDMC areas are charged at Rs.450/As above i.e., water tariff + 50% sewerage maintenance charges
Nil
In 1996, NDMC started an initiative in 51 colonies within its area for
segregation of household garbage at source by distributing polythene
bags of uniform size (cost Rs.60 per month to the NDMC). However,
the plan did not succeeded in terms of compliance
Charge market rent from shops let out u/s 141 of NDMC Act 1994
Periodic
N.A
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b.
Please furnish the costs and revenue collection in providing the following services (total, per unit and per capita/ household cost and revenues) in 200405. Also indicate the details of Revenue losses.
O&M Cost15
(Please specify the unit)
Service
Total Cost (in Rs.)
(a)
Water Supply &
Sewerage
Solid Waste
Management
Public Transport
Services
Others (Electricity)
Per Unit
Cost as
delivered**
(b)
User charges collected (exclude arrears)
(Please specify the unit)
Per capita /
Household
cost
(c )
Total Recovery
(in Rs.)
(d)
Per Unit
Recovery as
delivered**
(e)
Per Capita/
Household
Recovery
(f)
Revenue Loss in Rs. due to
leakage/ theft / no
enforcement/ poor
collection
(g)
611,314,000
144,600,000
N.A
Nil
Nil
N.A
Pertains to DTC
free supply /
no levy of user
charges
(h)
N.A
3672,720,000
5373,372,000
N.A
** can be expressed as Per MLD in case of water supply and sewerage; Per Tonne in case of SWM; Per Km in case of public transport, etc.
c.
Please indicate the percentage cost recovery for each of these services over the past five years ((d) divided by (a), expressed in % terms)
Service
Water Supply &
Sewerage
Solid Waste Management
Public Transport Services
Others (please specify)
Electricity
15
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
4.48%
0.002%
32%
23%
40%
Nil
Pertains to DTC
148%
Nil
Nil
0%
0%
161%
155%
146%
133%
To include all related direct costs, including salaries and wages of personnel directly deployed in the service
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Please provide performance parameters and current service levels 16
d.
Service
Indicator
Status in 2004-2005
Water Supply
1
2
3
4
5
6
130 MLD
Varies from 2 hours to 8 hours
100%
135
40000
40000
--12%
Sewerage and Sanitation
85 MLD
Quantum of Sewage generated per day (MLD)
Being done by MCD for NDMC area
Quantum of Sewage treated per day (MLD)
--Land utilization for sewage farming Ha) (Cumulative figure)
--Quantity of sewage disposed on land (MLD)
- nil Quantity of sewage disposed into water bodies (MLD)
100%
Percentage ( %) of population covered by underground sewage network
7
8
No. of households with individual toilets / low cost sanitation unit
(Cumulative figure)
No. of public toilets (Cumulative figure in terms of seats)
1
2
3
5
6
7
8.
9.
1
2
3
4
5
16
Total water supplied per day (MLD)
Hours of water supply per day
Percentage (%) of population covered by Piped water supply
Per capita supply (in litres) (per day)
Total no. of household connections (Cumulative figure)
No. of connections metered (Cumulative figure)
Total Non-Revenue Water in MLD (% in brackets)
Un-accounted for Water in MLD (% in brackets), including system losses
Not known
251 seats
Solid Waste Management
400 TPD
Quantum of solid waste generated per day (TPD)
245 TPD
Quantum of solid waste collected per day (TPD)
61%
Collection efficiency
825 gm per day
Per capita waste generation
NDMC has a compost plant at Okhla, (capacity – 200 tons of
input garbage per day). The compost plant had remained shut.
When in operation, it was reported to be taking about 50
tonnes garbage per day. An integrated project is being
developed at the site. The residues would be sent to the
designated sanitary landfill (as available in future).
Quantum of waste treated in scientific manner (composting, etc.)
Please add additional indicators as appropriate
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Service
Indicator
Status in 2004-2005
Trench composting of the horticultural waste is being done in
a limited way inside the gardens, parks and by the sides of
roads.
6
7
Staff per 1,000 persons
Total capacity of all collection vehicles per day
8
9
Does a sanitary landfill exist (Y/N)
If sanitary landfill exists, is it used (Y/N)
The garbage is being sent to Ghazipur landfill site belonging
to and operated by the MCD.
11 persons
325 tone per day
NDMC disposes its waste in MCD landfill site which is
located outside their administrative confines.
Yes
In the year 1996, NDMC started an initiative in 51 colonies
for segregation of household garbage at source by distributing
polythene bags of uniform size (cost Rs. 60 per month to the
NDMC). However, the plan did not succeed in terms of
compliance, use of the distributed bags and payment of the
monthly charges (cost of bags plus collection service).
NDMC has changed its strategy and a modified scheme of
door-step collection is on the anvil. The scheme would involve
NGOs and RWAs for operation. Cycle carts would be given to
the NGOs which would have a partition for segregated
collection waste.
10
1
2
3
Is source segregation done? (Y/N) – If Yes, what % of total waste?
Public Transport services
3500 (DTC)
Total capacity of public transport (number of vehicles)
Depends as per the routs
Number of trips made in a day
Not available
Population using public transport
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TIMELINE FOR ACTION ON REFORMS
a.
The State/ULB must formulate and adopt a policy on user charges which should include proper targeting of subsidies, if any, for all services; ensuring
the full realization of O&M cost by the end of the Mission period. (Note: This resolution should be passed within 6 months of signing of MOA under
JNNURM and a copy submitted to MOUD.)
Please indicate the date (month, year) by which the resolution would be passed THE CDP UNDER PREPARATION WHICH WILL
SPECIFY THE ACTUAL REALIZATION OF O&M COST, ONLY THEN THE SHORTFALL WILL BE TRIED TO RECOVER
WITHIN THE MISSION PERIOD.
b.
The State should set up a body for recommending a user charge structure.
Year1
Year2
Year3
Year4
Year5
Year6
Year7

c.
Establishment of proper accounting system for each service so as to determine the O&M cost separately. Please specify the timeline for each service
separately
i.
Water Supply and Sewerage
Year1
Year2
Year3
Year4
Year5
Year6
Year7
ii.
Solid Waste Management
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year7


iii.
Public Transport Services
iv.
Other (please specify)
(Rrelates toDTC)
Year1
Year2
Year3
Year4
Year5
Year6
N.A.
Year1
Year2
Year3
Year4
Year5
Year6

d.
Year7
Please indicate the targeted service standards and timelines for achieving the same with regard to each of the above mentioned services17
Service
Service Standard identified (in units)
Service Standard targeted (in quantity)
Targeted year for achieving the standard*
WATER
SUPPLY
2 – 8 HOURS
24 * 7
7TH YEAR
To the extent possible, specify service delivery standard as experienced at citizen’s end, for e.g. hours of water supply; lpcd received in household; frequency
of street sweeping, etc.
17
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e.
* with reference to year if JNNURM period (Year 1, Year 2….)
Please define the user charge structure and timelines for achieving with regard to each of the above mentioned services
Service
Proposed User charge Structure (give details
Targeted year for achieving the standard*
of rates, category and units)
Water Supply
YET TO BE DECIDED
Year 6
* with reference to year if JNNURM period (Year 1, Year 2….)
f.
g.
Please indicate plan for achieving volumetric based tariff through 100 %
metering with individual meters.
Please indicate annual targets for achieving full metering.
Year1
Year2
Year3
Year4
5%
10%
Year5
Year6
20%
Year7
100%
Please indicate plan for reduction in Non-Revenue Water (NRW) and Un-accounted for Water (UfW) through measures that include water audits and
leakage detection studies. Please indicate annual targets for both.
Non-Revenue Water (NRW)
Year1 Year2 Year3 Year4
Year5 Year6
Year7
20%
30%
Un-accounted for Water (UfW)
Year1
Year2
Year3
Year4
Year5
10%
Year6
5%
Year7
12%
h.
Conduct of a study to quantify and examine impact of subsidies for each service
(Indicate ‘when’ against the timeline)
N.A.
Year1
Year2
Year3
Year4
Year5
Year6
Year7
i.
Results of such analysis to be tabled in the Municipal Council and approved
Year1
Year2
Year3
Year4
Year5
Year6
Year7
(Indicate ‘when’ against the timeline)
N.A.
j.
Indicate periodicity in which such analysis shall be done regularly, and placed
Before the Municipal Council
k.
Time table to achieve full recovery of O&M costs from user charges (recovery of all direct costs, including related salaries and wages)
(Please indicate proposed recovery level for each year for each of the services in %)
i.
Water Supply
Year1
Year2
Annual / Bi-annual or otherwise…. Annual
Year3
35%
ii.
Sewerage
Year1
Year2
Year4
50%
Year3
Year4
33%
50%
Year5
75%
Year5
75%
Year6
Year7
100%
Year6
Year7
100%
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iii.
Solid Waste Management
(Refer Part-I)
iv.
Public Transport Services
v.
Others, such as hiring of municipal assets,
e.g..community halls, public parks etc. (please specify)
(DTC)
Year1
Year2
Year3
Year4
Year5
Year6
Year71
Year1
Year2
Year3
Year4
Year5
Year6
Year7
Year1
Year2
Year3
Year4
Year5
Year6
Year7

l. Any other reform steps being undertaken (please use additional space as necessary, please specify timeframes for steps envisaged)
Please indicate steps being undertaken for levy of user charges and recovery of O & M costs of municipal services … (including basic services
provided by parastatals)
Please indicate methods of dissemination (to the citizens) of the reforms undertaken and the timeline for the same
The methods desired will be implemented on the suggestions of the Consultant M/S IL&FS Ecosmart Ltd. in their
submission in the Sub-City Development Plan under preparation.
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Optional Reforms18
O8-ADMINISTRATIVE REFORMS
DESIRED OBJECTIVE/S
JNNURM requires the administrative reforms are undertaken in ULBs and other institutions engaged in urban sector management. Such administrative reforms
should include – instituting better human resource management sytems, reduction in establishment expenditure by introducing voluntary retirement schemes,
non-filling up of posts falling vacant due to retirement, extensive use of outsourcing, performance review and management mechanisms, etc., and achieving
specified milestones in this regard.
CURRENT STATUS
a.
STAFF DETAILS AND HUMAN RESOURCE MANAGEMENT

Please give the following details-
Item
Total staff in the Corporation/ ULB
Permanent/Regular posts
Occupied posts
Temporary staff
Technical staff
Non technical staff
Vacant posts
Number of new posts created in the past five years
Number of recruitments done against the above posts
Number of posts fallen vacant due to retirement during
the past five years
Number of recruitments done against the above posts
Number of retirements expected in the next five years.

Class 1 staff
365
365
247
37
130
60
118
45
14
79
Class II Staff
432
432
358
101
259
74
31
23
92
Class III staff
7561
7561
5963
19
26931
3875
1390
45
188
605
Class IV staff
9755
9755
8680
166
309
5161
462
289
317
921
18
51
67
83
204
535
631
797
Remarks, if any
18113
Detail out the Initiatives taken for HR management and performance management under taken in the past two financial years
18
IN CASE OF URBAN AGGLOMERATIONS WITH MULTIPLE ULBS, THE ULB RELATED REFORMS IN THIS SECTION SHOULD BE PROVIDED
FOR EACH ULB IN THE JNNURM CITY SEPARATELY
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S.No.
1
Details of programme
Date
21-29 January, 2006
Achievements
4 persons attended
International Executive workshop on `Public Sector Reform’ in
Sydney and Auckland
2
International executive short course Thailand, Malaysia &
Singapore
28th May to 10th June, 2006
3 persons attended
3
Fundamental Course for DASS Grade-IV (LDC)
30/11/06 to 01/12/06
3 persons attended
4
5
6
7
Training programme on record management
Training programme on establishment rules and procedures
Fundamental course for Dass Grade-II
Training programme on establishment rules and procedures
including purchase and maintenance of stores for officers
Training programme on reservation in services
Refresher course for statistical staff
09/11/06 to 10/11/06
16/11/06 to 17/11/06
02/11/06 to 13/11/06
06/11/06 to 08/11/06
3 persons attended
4 persons attended
3 persons attended
6 persons attended
20/11/06 to 21/11/06
22/11/06 to 24/11/06
7 persons attended
2 persons attended
8
9
STAFF- TRAINING
b.
List down the Initiatives taken for staff training in the past
Initiative
WBI, 2007 programme on “strengthening urban
Management in India - training course
Training for preparation of District plane under Delhi
State Mission (NRHM)
Technologies for water & waste water treatment
Annual Asia Powser & Energy Congers 2007
Hindi Sammelam. Hotel Tibet, Gangrok, Sikkam
(International conference on Emerging Trends in EHV,
Hotel Taj Mahal, New Delhi
Seminar on Digital Demand and work how –for training
programme (National Institute of Management and
advanced)
Nomination of medical officers, PHNS, ANM’S &
LHV’S (Paramedical staff) for four days workshop on all
Date
22-1-07 to 26-1-07
08-02-07 to 9-2-07 & 23-2-07 to 24-2-07
19-2-07 to 23-2-07
Details
Achievements
20-2-07 to 23-3-07
20-3-07 to 23-3-07
7-5-07 to 9-5-07
16-4-07 to 19-4-07
10-2-07 time 11.00 am. To 4.30 pm.
22.-1-07 to 25-1-07
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component of RCH activities
National Institute of open schooling
Delhi High Court Mediation and conciliation center
International Executive short course (Thailand, Australia
& New Zealand)
Training at Delhi High court Mediation and conciliation
center, Gurgoan
Industrial Excellence Awards 2007 (Indian Society for
Trenchless Technology)
To attend the summit of Mayor of world(Turkey)
29th Olympic Games – Beizing
Training of manpower in GIS technology
Record management in NDMC
To attend swedesh International development
cooperative agencies advance training porgramme on
integrated urban training at Uganda
Capacity Building plan to be held on 11-4-07 with CP
Development plan
National Producitivy Council programmei.
stress and time management at Manali
ii.
Tem Building and team in organizations at
Gangtok
iii.
Managing Office performance by developing
executive secretaries at Darjeeling
Training programme on Bhagidari
Training programme of handling of disciplinary
proceeding
Training programme on reservation in services
Training programme on officer procedure &
Management
Training for HOD’s
At Gold Palace Resorts, Jaipur
Investigation and Management seminar for JCIT,
National Academy to be held at NADT – direct taxes
Budget for training
Finance for non-finance executive at NIFM, Pali Road
Faridabad
Pricing of Municipal Services at NIFM, Faridabad
15-2-07 to 17-2-07
25-2-07 to 6-3-07
on Dated 15-16 Feb
ONE PERSON
28-3-07 to 29-3-07
12 to 15-4-07
8 to 24-8-08
ONE PERSON
From 13-24 May 2007
ONE PERSON
25-29-7-2007
21-25 May 2007
26-30 May 2007
23 - 24-04-2007
4-6-07 to 10-6-07
18 – 20 July 2007
23 – 25 July 2007
2, 4, 6, 16 July 2007
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Training programme on CCS Pension Rule and other
retirement benefit
International executive – short course on public sector
reform good governance – Being organized by Australian
Habitat studies.
Training programme on fiscal decentralization and local
governance in INDIA
Meeting regarding JNNURM programme status held in
the office of chairperson on 15-6-07
Training programme on office procedure and
management
Service training for Danics Officer at IIM, Ahmedabad
Protocol request from Chinese delegates of provincial
economy to visit NDMC.
21 – 29 July 2007
25 – 29 June 2007
4-7-07 to 5-7-07
30-7-07 to 3-08-07
ESTABLISHMENT EXPENDITURE
c.
d.
Total Establishment expenditure over the past five years
Particulars
Salaries, Wages and Bonus
Benefits and Allowances
Pension
00-01(Rs) 01-02(Rs.) 02-03(Rs.)
149.34
166.32
176.17
21.02
4.04
4.15
Inclusive in Salaries & Wages
Other Terminal & Retirement Benefits
Inclusive in Salaries & Wages
Total establishment expenses
Total Establishment expenses as % of Total Revenue Income
170.36
34.13
170.36
34.38
180.32
31.59
03-04(Rs.)
186.90
4.14
04-05(Rs.)
204.60
3.96
CAGR
8.21
-20.6
191.04
36.05
208.56
29.93
5.24
32.98
List down the initiatives taken for reduction in Establishment Expenditure (if any) in the past
Initiative
A detailed Sub-City Development Plan is under
preparation, which will suggest the measures for
reduction in establishment expenditure
Date
Details
Achievements
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TIMELINE FOR ACTION ON REFORMS
a.
Please identify the steps you wish to take in order to bring about the following. A few steps are being suggested here.
Area of Reform
Proposed steps
a. Rationalisation in staff & Human Resource
Management
Suggested steps:

Identification of loopholes in the existing staffing

Draft Proposal for changes in staffing policy

Draft Proposal for reforms in performance
evaluation system

Employee Consultation

Discussion with various ULB Departments

Cabinet Approval

Preparation of Enabling Legislation
b. Staff Training
Suggested steps:

Assessment of training needs



Yet to be decided by NDMC

Finalisation of training curriculum

Selection of Agencies to provide training




Conduct of training
Training programs identified
Targeted Year in
the mission period
Assessment of Training need:- A Committee was constituted by the
Chairperson, NDMC to assess the training needs of the NDMC employees,
vide Office Order NO. D-90/PA/Dir(GA) dated 3-4-2006. The Committee
considered the training needs of the staff and suggested a comprehensive
training plan for the staff of NDMC after taking into inputs from all
HODs, Engineer-in-Chief, Chief Engineers, Suptdg. Engineers, Officers
and staff. The Committee has recommended that the training needs may
be bifurcated into two categories:a) Training of officers and staff common to all Deptts.
b) Department Specific training
Finalization of Training Curriculum:- This has already been finalized,
keeping in view the suggestion of the above referred committee.
Selection of Agencies to provide training:- NDMC has identified the
following Institutions to provide trainings
a) Institute of Secretariat and Management Training (ISMT), New
Delhi
b) Union Territory Civil Services (UTCS) Training Institute, Delhi
c) National Institute of Financial Management (NIFM) Faridabad,
Haryana
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Area of Reform
Targeted Year in
the mission period
Proposed steps
d) CPWD Training Institute, Ghaziabad, U.P.
Conduct of Training:- The training are being conducted continuously as
per training schedule. Till 30.06.07, 106 employees have been deputed for
training.
 Training Programmes Identified:- The NDMC has identified training
programmes covering subjects which are common to all departments such
as Financial Management, Establishment matters, IT Awareness,
Tendering, Purchase Procedures, behavioral skills, stress management etc.
as well as department specific training. During the current year 2007-08,
NDMC has planned to depute 800 employees for training against the
identified subjects.
Yet to be decided by NDMC

i.
Reduction in Establishment Expenditure
Suggested steps:

Outsourcing certain functions

Higher capacity utilisation

Energy saving

Cost control targets
j.
Continuity of tenure of key decision makers
Suggested steps:

Minimum average tenure of Municipal
Commissioner
k.
Management review systems
Suggested steps:

Periodic review by Mayor & Municipal
Commissioner

Generation of Daily / Weekly / Monthly and
Quarterly Performance reports on – Financial, Service
delivery and Capital Projects
b.
Yet to be decided by NDMC
Yet to be decided by NDMC
Please give the identified milestones with respect to rationalisation / redeployment in number of staff against the mission year N.A
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Number of staff
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c.
Please state by when the ULB shall evolve a detailed Training Plan for its staff. At what frequency such plan shall be reviewed. N.A.
d.
Please give the identified milestones for reduction in establishment expenditure against the mission year
N.A.
e.
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Targeted reduction in Establishment Expenditure
(as % of Total Revenue Income)
e.
Ensuring stability of tenure( minimum 2 years) for Municipal Commissioner/executive Officer
and other municipal functionaries/staff( commitment to be given by state)
Year1
Year2
Year3
Year4
Year5
Year6
Year7
A detailed sub City Development plan is under preparation for NDMC area.
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O10 -
ENCOURAGING PUBLIC PRIVATE PARTNERSHIP
DESIRED OBJECTIVE/S
JNNURM requires the cities widely deploy public-private partnership models for more efficient delivery of civic services. Cities should explore
wide array of options available for such partnerships and deploy those that optimal in meeting the needs and priorities of its citizens.
CURRENT STATUS
List down the key initiatives in PPP, including outsourcing of services undertaken in the ULB during the past five years.
Initiative
C/o. Multi level parking in NDMC
area
Date
TENDER DATE:
9TH APRIL,’07
Details
Work is expected to be awarded by mid
of Aug.’07 at three locations namely
Sarojini Ngr., B.K.S.Marg & K.G.Marg.
Redevelopment of Chanakya
Complex Yashwant Place
Mall-cum-Multiplex project is approved.
Existing Cinema Hall will be demolished.
Integrated waste treatment plant at
Okhla
MCD & NDMC joint project at Compost
Plant Okhla will be set up for Compost &
Generation of Electricity.
Work in progress.
IInd phase -North of Rajpath is in
conceptual stage.
It is joint effort of NDMC & MCD.
Agreement yet to be signed.
Toilet Renovation on BOT basis
Solid Waste Management Project
Achievements
Tenders have received –
Evaluation in process.
Financial Bid evaluation is
in progress.
RFO under preparation –
DPR approved.
Concession Agreement
(draft)Approved.
80% work completed.
TIMELINE FOR REFORMS
a.
List down the State level regulatory and policy initiatives planned for encouraging and deepening PPP in urban services
Regulatory / Policy changes
Already in force
b.
Target Date
From current year
Intended impact
Better service to citizens
List down the city level project initiatives planned through PPP in the next three years.
Project
Target Date
1. Multi Level Parking
2007
2. Redevelopment of Chanakya Complex
2008
3. Solid Waste Management
2007
Mode of PPP
PPP model
PPP model
PPP model
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OFFICE OF THE DIRECTOR PROJECTS
This office is working for the PPP Model Projects. Status of projects under different heads is as under:
1. ROADS
I)
MULTI-LEVEL PARKING:
Considering the increasing number of vehicles in Delhi and to foresee the problems to be faced very soon, NDMC
has considered the need for parking places in NDMC area. Also due to site constraints, it is being constructed as Multilevel
Parking.
Currently three locations have been finalised to start the work, namely
a)
BABA KHARAK SINGH MARG
b)
KASTURBA GANDHI MARG ( BEHIND HT BLDG. )
c)
SAROJINI NAGAR
The projects are to be executed as PPP PROJECTS
The salient features for the parking are :
i)
ii)
iii)
iv)
v)
vi)
The work is being done under the consultancy of the reputed agency, M/s IDFC.
Involvement of multinational / highly reputed companies
Fully / Semi Automatic System
Part commercialization
Most economic use of the space
Initially considered for 30 years of concession period
Tenders have already been received. Total seven (7) tenders have been received for all the three sites. Technical
bid evaluation is in process. Work is likely to be awarded in August 2007.
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2. COMMERCIAL PROJECTS:
i) REDEVELOPEMENT OF YASHWANT PLACE CINEMA COMPLEX
Taking cognizance of the upcoming commonwealth games in 2010, overall high visibility considering the
proximity of the site to the Chanakyapuri Diplomatic Enclave, the retail boom and increasing footfalls at the Malls, it is
being aimed to redevelop the Cinema Hall Complex as a modern leisure cum commercial canter with the PPP structure.
The salient features for the project are :
i.
ii.
iii.
iv.
New aesthetic look to match with the surroundings
The work is being done under the consultancy of the reputed agency, M/s IL&FS
Involvement of Multinational / Highly reputed companies
Planning best suitable use of the prime location. May consider any of the following:
a)
b)
c)
d)
e)
Mall cum multiplex
Multiplex, leisure, entertainment and related office tower
Boutique / 5 [five] star hotel
Aquarium
Opera
DPR for option – a) has been accepted by the council & the consultant is directed to prepare the RFP for the same.
ii)
iii)
Commercialization of NDCC Ph-II & CONVENTION CENTRE
New Delhi Municipal Council (NDMC) has approximately 45000.00 sqm of built up area in the heart of
Delhi, adjacent to PALIKA KENDRA (NDMC Building, Opposite Jantar – Mantar). Of this area, about 15000.00
sqm will be allowed to be used for Commercial Activities. The structure is almost completed. The specialty of the
building is Effective Structural Design, Full Granite / Marble in the Common Area, Eye-Catching Atrium, Modern
Facilities, Easily Accessible from all parts of Delhi, Smooth Entry & Exit, Sufficient Parking Space, Power
Backup and Good Water/ Sewer/Drainage condition. Also the Convention Center is under construction, which
will also be commercialized
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3.
SANITATION
i) DEVELOPMENT, CONSTRUCTION, OPERATION AND MAINTENANCE OF AN INTEGRATED MUNICIPAL
WSTE PROCESSING AND DISPOSAL FACILITY AT OKHLA
Govt. Of India has formulated Municipal Solid Waste (Management & Handling) Rules, 2000 [MSW rules].
Accordingly, NDMC has demarcated land measuring 15 acres, for establishing facilities to process, manage and dispose
municipal solid waste, at Okhla.
The salient features for the project are:
i.
ii.
The work is being done under the consultancy of the reputed agency, M/s IL&FS
iii.
Augmentation of waste management capability
iv.
Replacement of existing compost plant site with the latest plant & machinery for more efficient integrated
processing & treatment facility
v.
The work is proposed to be executed on Public Private Partnership basis
vi.
The plant will take care of the MSW and the bi-products, such as RDF, fluff Bio-Gas etc. Will be utilised
for generating electricity and producing fly ash.
The council has approved the Concession Agreement.
ii)
CONSTRUCTION OF MODERN PUBLIC TOILETS
For improvement of public utilities in NDMC area, it is considered to improve the status and facilities in the
public toilets and the work is being executed on B.O.T. basis.
The work is to be executed in two (2) phases. First phase for South of Rajpath area is already in progress and
being done by M/s Hythro Power Corporation Limited. Tenders for second phase i.e., North of Rajpath area is being
floated very soon.
The salient features for the PTUs are :
i.
ii.
New aesthetic look to match with the surroundings
Totally neat & clean area
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iii.
iv.
v.
vi.
vii.
Latest / modern fixtures to be provided
No charge will be taken from the users
Full time availability of water
Proper arrangement of security and attendant
Initially considered on B.O.T. basis for 7 yrs
For South of Rajpath area about 75% work has already been completed by the agency. The modalities for North of
Rajpath area are being finalized by MOH.
4.
CITY DEVELOPMENT PLAN OF NDMC
NDMC has engaged a consultant M/S. IL&FS Ecosmart Limited for preparing an exhaustive sub-city development under
JNNURM which will outline a vision for the future of New Delhi area based upon a thorough understanding of the areas current
state of development, the challenges it faces and its potential. Moreover, it will get out an agenda from development, identify
priority areas of intervention and alternative strategies for achieving get goals. This is in views of charging trends and styles of
international standards.
OBJECTIVE:(a)
To evolve and consensus based Sub-city-plan incorporating a future development vision for the NDMC area, that
capitalizes its potential and addresses current bottlenecks;
(b)
The consultants will identify financial action plans for achievement of identified goods in short term, medium term
and long term perspective;
(c)
They will provide diagnostic assessment of key areas of inefficiency, particularly as related to functions involving a
high degree of customer interface, or as impacting revenue collections.
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