Renal Stream Annual Operational Plan February 2014-2015 Renal Stream operational Plan 2014 Our Vision: Healthy People - Now and into the future Our Goals: Keeping people healthy and in the community Providing world class clinical services with timely access and effective infrastructure Deliver disease prevention, early intervention and health promotion across the lifespan Close the Gap between Aboriginal and non-Aboriginal health inequality STRATEGIC PRIORITIES Service (The service we provide) Improve equity of access and service delivery Cooperate, collaborate and communicate with our partners to best meet agreed health needs Develop a culture of service and person-centred care that includes needs of families and carers Sustain effective clinical networking Safety and Quality (Excellence - every patient, every time) Deliver safe, evidence-based, effective and appropriate healthcare Resources (Managing our services well) Advocate for the most effective use of the finite resources available Positioning for the future (Proactively preparing and forecasting) Plan for the future health needs Encourage multidisciplinary innovation, education and research Our staff and workplace culture (Supporting and encouraging our staff) Develop competent and capable staff with the right cultural fit CORE VALUES: Collaboration Openness Respect Empowerment Community (The people we serve) Clinical Networks and Streams Purpose: To link groups of health professionals from primary, secondary and tertiary care to work together in a coordinated manner To build staff capacity and improve service delivery to ensure equitable provision of high quality, clinically effective care. Clinical Network/Stream Roles Facilitate strong relationships to encourage district wide innovation Enable clinical practice innovation to minimise clinical variation and waste whilst maintaining clinical standards. Contribute to setting and supporting HNE Health LHD strategic and operational priorities. Measuring performance Our performance measures and targets align with the Tier 1, Tier 2 and Service measures and targets in the Service Agreement between NSW Ministry of Health and HNE Health. Tier Performance Measures Targets Timeframe for reporting 50% 6 monthly Stream % of people dialyzing at home Stream % of patients known CKD patients using temporary access device at first dialysis < 20% 6 monthly Stream % of patients on unit based Haemodialysis with a URR>65% and or KT/V >1.4 95% 6 monthly Stream % of home haemodialysis patients with a URR >65% 95% 6 monthly Stream % of peritoneal dialysis patients with a Kt/v > 1.7 95% 6 monthly Stream Peritonitis rates > 1:32 per patient month 6 monthly Stream Blood stream infection rates related to CVDC lines < 2.3 per 100 patient months 6 monthly 2 CORE VALUES: Collaboration Openness Respect Empowerment- Ratified February 2014 Strategic Priorities Actions Response Timeframe Accountability Deliver disease prevention, early intervention and health promotion across the lifespan Develop a plan for the management of stage 3 CKD in consultation with key partners including Medicare locals and population health Develop health pathways to support management and referral. April 2014 Clinical Lead Improve equity of access and service delivery Deliver safe, evidencebased, effective and appropriate healthcare Support initiatives to Close the gap between Aboriginal and non-Aboriginal health inequality Investigate and develop Telehealth opportunities for renal services such as : Rural Clinics professional development of staff support for clinical review support for home dialysis Implement education of renal staff and patients in supportive care and end of life / palliative care Develop area wide evidence based dialysis vascular access management processes to plan, map, manage and educate patients and staff. This includes: alignment of staffing resources development of clinical pathways and education materials. Investigate and Develop plan to: increase people dialyzing at home reduce patients with known CKD using temporary access device at first dialysis Support all staff to complete online respecting the difference package Identify and prioritise staff and units to attend cultural respect training Undertake review of all units for cultural safety Look for opportunities to participate in Aboriginal events such as NAIDOC week June 2014 Stream Coordinators/Nurse Educator/ clinical Telehealth June 2014 August 2014 Nurse Educator/Clinical Nurse Consultants Clinical Lead /Stream Coordinators/Nurse Educator/CNE Aug 2014 Clinical Lead Ongoing Renal service managers Stream Coordinators Outcomes/Comments March 2014 July 2014 April 2014 Renal service managers Aboriginal Services rep 3 CORE VALUES: Collaboration Openness Respect Empowerment- Ratified February 2014