ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Nephrology
DEPARTMENT:
Job Desc. No:
Date of Issue:
Issue:
Page:
Renal Dialysis Unit
NP/RD/J 004
11.01.2012
5
1 of 4
JOB DESCRIPTION TITLE:
Haemodialysis Patient Liaison Officer
RESPONSIBLE FOR:
See Job Summary
ACCOUNTABLE TO:
Renal Unit Head Nurse & Head of
Nephrology & Dialysis
JOB DESCRIPTION:
1.0
JOB SUMMARY:
The Haemodialysis Patient Liaison Officer will act within the multidisciplinary team,
liaising between nursing staff, the medical team and patients, collating relevant patient
information which will then be utilised to assist the medical staff in the process of the
monthly review of all regular haemodialysis patients. He/She will also ensure that any
changes arising from the review will be discussed with the patients and will be
reported to the Nurse in Charge of the Dialysis Unit allowing open lines of
communication to be maintained within the department. She/He will be responsible
for translating verbal and written forms of communication from Arabic to English and
vice versa as required by staff and patients.
2.0
DUTIES AND RESPONSIBILITIES:
2.1
Monthly Review of Patients:
2.1.1
He/She will be accountable to the renal unit Head Nurse and will liaise
with the Head Nurse regularly as required to discuss issues raised by
the ongoing monthly review of haemodialysis patients.
2.1.2
He/She will be responsible for reviewing the patient’s dialysis file on a
monthly basis and making note of the comments written by the named
nurses on SUR/RD 031 (named nurse documentation sheet).
2.1.3
He/She will discuss the patients monthly progress with the Nurse in
Charge of RDU and report findings to the Nephrologists at the time of
monthly review.
2.1.4
He/She will inform the Nurse in Charge of RDU of any specific
laboratory tests that have been requested by the Nephrologists for
particular patients for that month (outside of the regular tests required).
2.1.5
He/She will be responsible for assisting the Nephrologists with the
monthly review of all haemodialysis patients’ medications, blood
results and problems.
ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Nephrology
DEPARTMENT:
Renal Dialysis Unit
JOB DESCRIPTION TITLE:
Job Desc. No:
Date of Issue:
Issue:
Page:
NP/RD/J 004
11.01.2012
5
2 of 4
Haemodialysis Patient Liaison Officer
JOB DESCRIPTION: (Cont’d.)
2.1.6
He/She will generate the computerized monthly prescriptions in
advance of the monthly review on behalf of the Nephrologists. The
Nephrologists will then review the patient, making any necessary
changes to the prescription and will sign the prescription accordingly.
The Patient Liaison Officer will not handwrite any item on the
computerized prescription.
2.1.7
He/She will receive the patient’s monthly medication from Pharmacy
and will ensure that any changes made to the patients’ prescriptions by
the Nephrologists is explained to the patients and that their
understanding is checked before the medication is distributed.
2.1.8
He/She will report all changes made by the Nephrologists (of patients’
treatment regimes, dialysis prescription, medications, diet or fluid
restrictions) to the Nurse in Charge of RDU via verbal and written
communication.
2.1.9
After discussion with the Nurse in Charge of RDU, the Patient Liaison
Officer will then report any changes in treatment regime to the patients.
2.1.10 He/She will ensure that any issues or concerns raised by the patients
are also reported Nurse in Charge of RDU to ensure sound
communication is maintained within the multidisciplinary team.
2.2
Serology Status of Patients:
2.2.1
Nursing staff will report any changes in patients’ serology status to the
Patient Liaison Officer, who will subsequently inform the
Nephrologists and the Head Nurse for further action to be taken.
2.2.2
The Patient Liaison Officer will co-ordinate the swapping of dialysis
spaces for those patients whose serology status has changed. He/She
will also co-ordinate the swapping of dialysis spaces for those patients
returning from vacation or from other units onto the third shift until
serology results have returned and serology status has been determined.
2.2.3
He/She will also liaise with the department of Preventive Medicine to
ensure that relatives of patients with positive serology results are
followed up and vaccination programmes can be implemented.
ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Nephrology
DEPARTMENT:
Job Desc. No:
Date of Issue:
Issue:
Page:
Renal Dialysis Unit
JOB DESCRIPTION TITLE:
NP/RD/J 004
11.01.2012
5
3 of 4
Haemodialysis Patient Liaison Officer
JOB DESCRIPTION: (Cont’d.)
3.0
4.0
2.2.4
He/She will prepare and distribute leaflets to patients and families on
all aspects of renal health education related to medication.
2.2.5
He/She will prepare questionnaires in Arabic regarding patient/family
satisfaction. He/She will collate the patient questionnaires and analyze
the findings appropriately for action to be taken by the
physician/nursing staff.
2.2.6
He/She must promptly report complaints and incidences in accordance
with hospital policy.
2.2.7
He/She will attend mandatory lectures, i.e. Fire & Safety according to
hospital policy.
2.2.8
He/She will participate in Professional Development Programmes as
necessary.
2.2.9
He/She will help the renal unit patient educator and renal unit social
worker liaison officer whenever necessary.
HOURS OF WORK:
3.1
48 hours per week for Registered Nurses
3.2
140 hours per month for MSD Technicians
REQUIREMENTS:
4.1
At least five years experience as a Dialysis Technician/Renal Nurse
4.2
Current certificate of proficiency in the administration of medicines (If not
RN).
4.3
Excellent communication skills.
4.4
Sound knowledge base of renal specific diet and fluid requirements.
4.5
Sound knowledge base of renal specific drug therapies.
4.6
Sound Knowledge base of renal replacement therapy.
ARMED FORCES HOSPITALS PROGRAMME SOUTHERN REGION,
KHAMIS MUSHAYT
DIRECTORATE: Nephrology
DEPARTMENT:
Renal Dialysis Unit
JOB DESCRIPTION TITLE:
Job Desc. No:
Date of Issue:
Issue:
Page:
NP/RD/J 004
11.01.2012
5
4 of 4
Haemodialysis Patient Liaison Officer
JOB DESCRIPTION: (Cont’d.)
5.0
4.7
Must be fluent in both written and spoken Arabic and English.
4.8
Must be able to work under pressure and handle stressful situations diligently.
He/She must be pleasant with patients and the public
TERMS AND CONDITIONS:
5.1
As laid down by the Hospital Programme and subject for amendment.
Remuneration will be commensurate with the category and grade as
indicated above.
N.B. This job description is not exhaustive, and is intended as a general guide. It exists
conjunction with a more detailed breakdown of day-to-day duties.
Approval
Position
Name
Prepared by:
Head of
Nephrology
H.R.Director
Dr. Khalid Abdullah Al
Shaikh
Lt. Col. Thabit Al Shaia’ani
Programme
Director
Brig. Gen. Dr. Hamoud
Al Shahrani
Reviewed by:
Approved by:
Acknowledged
by Employee
Signature
Date