Shelter Operations
Exercise Evaluation Guide
Exercise Evaluation Guide Submittal
As the evaluator you will need to submit your Observations, Recommendations and Performance Ratings into the ONX
System following the completion of the exercise.
Following the exercise access www.onxsystem.com then login using your USER NAME and PASSWORD. Once you
have logged in click on the exercise you are evaluating listed under the header “Your Exercises” in the upper left hand
corner. You will then be able to access the electronic version of this Exercise Evaluation Guide to submit your
observations, recommendations and performance ratings.
HSEEP Exercise Evaluation Guide
1
Disaster Resistant Communities Group – www.drc-group.com
Shelter Operations
Capability Description: Shelter Operations is the capability to provide immediate shelter, feeding, basic medical assistance and related services to persons
affected by an emergency / disaster.
Activity 1: Direct Operations
Activity Description: In response to an incident provide overall management and coordination of Shelter Operations.
1.1
Task / Observation Keys
Performance
Activate Shelter Plans.
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak

Plans should address functional needs, special needs and pet care
Observations:
Improvement Recommendations:
1.2
Designate site(s) to serve as shelter(s).
Consider capacity



Consider location
Consider suitability
Observations:
Improvement Recommendations:
1.3
Conduct initial and on-going needs assessment of individuals with regarding sheltering operations.
Based on the scope of the incident and the percentage of evacuating population needing shelter


Expected length of time the population will need to be sheltered
Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
2
Disaster Resistant Communities Group – www.drc-group.com
1.4
Ensure appropriate internal and external communication systems are available.
Phone, internet, radio, etc.

Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Observations:
Improvement Recommendations:
1.5
Activate vendor agreements / Memoranda of Understanding (MOUs) / Memoranda of Agreement (MOAs) in
support of Shelter Operations.
Access vendor lists


Access agreement lists

Review and activate standing contracts
Observations:
Improvement Recommendations:
1.6
Disseminate appropriate, accurate and timely information to the public, media, support agencies and
vendors about Shelter Operations.
Coordinate with public information function


Coordinate with appropriate agency liaisons
Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
3
Disaster Resistant Communities Group – www.drc-group.com
Activity 2: Activate Shelter Operations
Activity Description: Activate and mobilize personnel and resources.
Task / Observation Keys
Performance
Notify and mobilize trained shelter staff and management.
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
2.1
Observations:
Improvement Recommendations:
2.2
Mobilize needed shelter resources (equipment, consumable supplies, etc.).
Cots, medical equipment, forms, etc.

Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
4
Disaster Resistant Communities Group – www.drc-group.com
Activity 3: Establish Shelter Operations
Activity Description: Staff and equip shelter in preparation to receive individuals with special needs.
3.1
Task / Observation Keys
Performance
Conduct building / facility inspection.
Inspect structure for damage and hazards

Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Observations:
Improvement Recommendations:
Staff shelter with appropriately trained personnel.
3.2
Observations:
Improvement Recommendations:
3.3
Set up shelter for operations.
Arrange tables, cots, signage, registration, etc.

Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
5
Disaster Resistant Communities Group – www.drc-group.com
3.4
Coordinate provision of shelter support services with appropriate agencies (e.g., food service, security,
etc.).
Provide health care / mental health services

Provide safety and security services


Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Conduct disaster welfare inquiries and family reunification for special needs populations
Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
6
Disaster Resistant Communities Group – www.drc-group.com
Activity 4: Manage Shelter
Activity Description: Provide temporary shelter for those individuals displaced during an incident.
4.1
Task / Observation Keys
Performance
Conduct population registration.
Ensure that all persons are registered

Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Observations:
Improvement Recommendations:
4.2
Provide medical care to population.
Ensure adequately trained staff are available to meet the needs of shelter population

Observations:
Improvement Recommendations:
4.3
Provide feeding and bulk distribution services appropriate to shelter population.
Ensure that available food and services meet the nutritional needs of shelter residents

Observations:
Improvement Recommendations:
4.4
Request resources and equipment needed to support population.
Ensure appropriate equipment is available to fit the requirements of the shelter population

Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
7
Disaster Resistant Communities Group – www.drc-group.com
Activity 5: Close Shelter
Activity Description: Deactivate shelter and staff upon determination that immediate shelter needs have been met or if the shelter is no longer suitable to meet
mission needs.
Task / Observation Keys
Performance
Conduct Discharge Planning in coordination with appropriate agencies and organizations.
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
Strong
Adequate
Unsure
Non-Existent
Not Applicable
Weak
5.1
Observations:
Improvement Recommendations:
5.2
Disseminate notification to close shelter operations.
Issue notice to support agencies, public, media, vendors, etc.

Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide
8
Disaster Resistant Communities Group – www.drc-group.com