Duty Manager - National Aquatic Centre

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Duty Manager - National Aquatic Centre
The National Aquatic Centre, Blanchardstown, Dublin 15 is one of the finest Aquatic Centre’s in
Europe. Opened in Spring 2003, it combines superb international standard competition pools with
extensive leisure waters and a superb Gymnasium facility. The impetus for the Centre arose from
the need to provide world-class facilities for the Special Olympics World Games 2003. Our vision
is to be the leading Aquatic and Leisure Facility in Ireland.
The National Aquatic Centre is split into 3 distinct areas – AquaZone, Irelands largest indoor
Leisure Pool and Water Park, ToneZone, our large luxury Gym including our private members
Health Suite, and the International Competition Pool, which consists of Ireland’s largest 50metre
Swimming pool (with moving floors – which splits into 3 separate pools) and additionally, Ireland’s
only Olympic standard Diving Tank and Boards.
In 2008 the National Aquatic Centre attracted over 707,000 visitors making it one of Ireland’s
most popular attractions
We are now looking to fill the role of Duty Manager to maintain our status as Ireland’s leading
Aquatic & Leisure facility.
Key Purpose of the Job
To assist the General Manager in the day to day running of the National Aquatic Centre, having
responsibility for the management of staff on designated shift periods, and to ensure that the
health and safety of staff and users is maintained at all times and to ensure delivery of the best
service standards to the customers.
The main aspects of the role will include:
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Provide Line Management experience whilst on shift and assure direct line management
for an assigned area e.g. Lifeguards, Pool Attendants, Health and Safety, Cleaning and
Reception;
Be aware of any practices or situations prejudicial to health, safety and welfare of
members, guests and the public and to report such instances to the General Manager;
Assist with staff training and record all training;
Ensure appropriate stocks, supplies and equipment is maintained. Ensure that cleaning
schedules are completed to provide a high standard of service for all areas during
operational hours;
Ensure that all customers are awarded the highest priority in the delivery of the service
and that a culture of quality is fostered in all staff;
Be aware of the companies’ Equal Opportunities policy and to supervise and support staff
in the implementation with regard to all customers and other members of staff;
Assist the General Manager in the recruitment, selection, development and motivation of
staff as appropriate;
Undertake other duties appropriate to the grading of the post as required;
This is a shift role working 5 days over 7;
Duty Managers maintain full control and responsibility for all aspects of the business
when managing their shift.
Experience / Qualifications
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RLSS, NPLQ, IWS Pool Lifeguard
Pool Plant Operator qualifications desirable
Management experience in a customer driven/leisure environment essential
First Aid qualification
Computer literacy
The National Aquatic Centre is an equal opportunities employer.
Due to the nature of this role Fluent English is required.
All applicants must be legally entitled to work in Ireland.
We do not require the assistance of recruitment agencies.
Location
Payment
Category
Terms
Contact
Blanchardstown
Depending on experience
Managers / Supervisors, Fitness and Leisure.
Permanent, Full-time
Human Resources – recruitment@nac.ie
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