How do I make a request for information?
Is there a charge?
If you would like to make a request for information under the
Freedom of Information Act, please complete the form attached to
this leaflet and return it to Guildhall Reception, Cambridge City
Council, Market Square, Cambridge, CB2 3QJ. Alternatively, the
form can be completed online at http://www.cambridge.gov.uk/foi
Making a request is free. However, we can charge for copying,
printing and postage. The charges are 10p per page for A4 and
20p for A3. We will notify you beforehand of any costs. If the cost
of copying and postage is less than £10 in total we will not charge.
Can I have a copy of information held about me?
You must supply a name and correspondence address for us to
send the information to you and you will need to provide us with
enough detail about your request for us to identify the information.
If you have requested information in electronic format you must
supply an email address.
How can I help?
It will help us if you can be as specific as possible about the
information you are requesting as this will enable us to locate it as
quickly as possible. It will also ensure that the information you are
sent is what you are looking for.
When will I receive it?
We will supply the information within 20 working days.
If you are looking for your own personal information, you can apply
for this under the Data Protection Act. More information about Data
Protection can be found at
http://www.cambridge.gov.uk/dataprotection or by contacting the
Data Protection Officer at data.protection@cambridge.gov.uk.
Please note that we cannot provide you with personal information
about other people if doing so will breach the Data Protection Act
1998.
Are there other ways to find the information I’m looking for?
The information you are looking for may already be available on our
website or through our Publication Scheme. The Council’s
Publication Scheme can be viewed at
http://www.cambridge.gov.uk/foi. Please use the search facility on
our website to look for information.
Is there any information the Council won’t supply?
Further information
There are a number of exemptions within the Freedom of
Information Act and if the information you request falls into one of
these areas we can refuse to supply the information. We will tell
you if we are withholding information and why. Any information
relevant to your request that is not exempt will be supplied.
If a request will cost us more than £450 (equivalent to 2.5 days
work) to fulfil we are not obliged to supply the information.
If you have any questions about Freedom of Information, you can
contact us by email at FOI@cambridge.gov.uk or telephone 01223
457062, or write to the Freedom of Information Officer at The
Guildhall, Cambridge, CB2 3QJ.
Freedom of Information Act: request form
Date requested
Name
Address
Email address
Telephone
Information requested
/
/
The Right to Know:
Making a request under the
Freedom of Information Act 2000
Relevant dates
Wards (if relevant)
How would you like the information sent to you? Please note that
we may not always be able to supply in the format requested
 Printed copies of relevant documents
Printed summary of information
Copies via email
Summary via email
Return form to Guildhall Reception, Cambridge City Council,
Cambridge, CB2 3QJ.
We will use the information provided to respond to your request and
will not pass the information on to anyone else. Information will be
processed in accordance with the Data Protection Act 1998.
August 2007