NORMAN WELLS LAND, CLAIMANT AND FINANCIAL CORPORATIONS (NWLC, NWCC AND NWFC) HARASSMENT POLICY The NWLC, NWCC and NWFC (Corporations) are committed to a healthy, harassmentfree and non-discriminatory workplace for board members. employees and contractors. Persons who allege harassment or discrimination are advised that they may have alternative routes to resolve harassment issues, including this policy, the Human Rights Act and remedies available in either the civil or criminal courts. DEFINITIONS Harassment For the purposes of this policy, harassment means any improper behaviour by a director, employee or contractor that is directed to and is offensive to any director or employee of the Corporations or contractor performing work for the Corporations and which the person committing the offence knew or ought reasonably to have known would be unwelcome. Harassment also includes conduct, comment or display, made on either a one-time or an ongoing basis that demeans, belittles, or causes personal humiliation or embarrassment to a director, employee or contractor. Harassment includes sexual harassment. Harassment includes retaliation against a person for having invoked this policy, for having participated in procedures under this policy as a witness, or for having otherwise assisted a person who has invoked this policy or participated in these procedures. Harassment may be based upon personal characteristics including race, creed, colour, sex, marital status, nationality, ancestry, place of origin, age, disability, family status, political beliefs, sexual preference or religion. Sexual Harassment Sexual harassment means any conduct, comment, gesture or contact of a sexual nature, whether on a one-time basis or in a continuous series of incidents that might reasonably be expected to cause offence or humiliation; might reasonably be perceived as placing a condition of a sexual nature on employment or the business relationship or on an opportunity for training or promotion; and might reasonably be perceived as a promise of reward for complying with a sexually oriented request or as a threat, reprisal or denial of opportunity for refusal to comply with a sexually oriented request. Discrimination Discrimination is an act, behaviour or practice which may be intentional or unintentional that has the purpose or effect of making an adverse distinction against a person or a group of persons based on a prohibited ground of discrimination under the Human Rights Act. Operating policy 1 of 3 NORMAN WELLS LAND, CLAIMANT AND FINANCIAL CORPORATIONS (NWLC, NWCC AND NWFC) HARASSMENT POLICY Complaint A complaint includes a complaint respecting: a) harassment, sexual harassment or discrimination; b) retaliation for the lodging of a complaint; and, c) breach of an undertaking made in the context of a complaint process as to future conduct. Intent Lack of intent on the part of the harasser is not a defence. The impact of the behaviour on the recipient is of primary importance COMPLAINT Complaints of harassment shall be made in writing to the Executive Director unless he or she is the subject of the complaint in which case the complaint shall be made to the President. The person making the complaint shall be given a copy of this policy and will be assisted in resolving the complaint. DOCUMENTATION Any person who believes that he or she is being harassed or discriminated against is encouraged to keep a written record of the date, time and nature of the incident(s), as well as the names of any witnesses. INFORMING THE PERSON ACCUSED OF HARASSMENT If possible, and if reasonable and appropriate in the circumstances, a person who believes that he or she is being harassed or discriminated against by a person should tell the person, either personally or with the assistance of another person. If the matter is not satisfactorily resolved, the person who believes they are being harassed may file a complaint. INVESTIGATION The Executive Director (or President) shall advise the person being accused that a complaint has been received and cause an investigation of the circumstances to be made. Upon completion of the investigation, a written report of the circumstances and a recommended course of action to be undertaken, with reasons, shall be recommended to the complainant. The complainant is under no obligation to accept the report and may avail themselves of one or more of the alternative routes to resolution as set out above. COURSES OF ACTION a) The complaint is unsubstantiated and no further action is to be taken. b) The two parties arrive at a mutual resolution. Operating policy 2 of 3 NORMAN WELLS LAND, CLAIMANT AND FINANCIAL CORPORATIONS (NWLC, NWCC AND NWFC) HARASSMENT POLICY c) A mediator is appointed to assist in resolving the issue. The mediator must achieve a solution acceptable to the complainant, the accused and the Corporations within thirty (30) days of being appointed. d) An arbitrator who is satisfactory to both parties shall be appointed to resolve the matter if mediation is unsuccessful or the complainant requests arbitration. The arbitrator must submit his or her report within thirty (30) days of being appointed. e) The arbitrator’s report shall be binding on the complainant, the harasser and the Corporations. COSTS The responsibility for costs of mediation and/or arbitration shall be as assigned by the mediator or arbitrator. CONFIDENTIALITY To the extent possible, the name of the complainant shall be kept confidential outside of the complaint process. Confidential information falling within the confines of the policy may be released to the complainant, the person against whom the complaint has been made, the mediator, the arbitrator or their respective legal counsels. Where a complaint is brought before a board of directors for any reason, the matter shall be dealt with in-camera and directors shall not disclose the name of the complainant without his or her permission except as permitted by this policy. Approved: Chair, Boards of Directors Operating policy Date 3 of 3 Review Date