AMENDED Clinical Nurse Specialist (Diabetes – Integrated Care) HSE Job Specification, Terms and Conditions Job Title, Grade, Grade Code Clinical Nurse Specialist (Diabetes – Integrated Care) (Grade Code: 2632) Campaign Reference Closing Date NRS0775 Proposed Interview date(s) Taking up Appointment Organisational Area Week commencing 19th November 2012 Location of Post Please note that the panel being created from this recruitment campaign will be used to fill vacancies at all HSE sites as appropriate. Wednesday, 17th October 2012 To be indicated at job offer stage. All Health Service Executive (HSE) Areas – DML, DNE, West and South There are immediate vacancies for Clinical Nurse Specialist (Diabetes – Integrated Care) in the following Areas: HSE Dublin North East Louth/Meath ISA Integrated Care (1 WTE) Dublin North ISA Integrated Care (1 WTE) Dublin North City ISA Integrated Care (1 WTE) Cavan/Monaghan ISA Integrated Care (1 WTE) HSE Dublin Mid-Leinster Dublin South Central ISA Integrated Care (1 WTE) Dublin South East/Wicklow ISA Integrated Care (1 WTE) Dublin South West/Kildare/West Wicklow ISA Integrated Care (1 WTE) Midlands ISA Integrated Care (1 WTE) HSE South Carlow/Kilkenny/South Tipperary ISA Integrated Care (1 WTE) Cork ISA Integrated Care (1 WTE) Kerry ISA Integrated Care (1 WTE) Waterford/Wexford ISA Integrated Care (1 WTE) HSE West Donegal ISA Integrated Care (1 WTE) Galway/Roscommon ISA Integrated Care (1 WTE) Mayo ISA Integrated Care (1 WTE) Mid West ISA Integrated Care (1 WTE) Sligo/Leitrim/West Cavan ISA Integrated Care (1 WTE) Details of Service The development of the National Diabetes Programme model of integrated diabetes care will enhance effective clinical care of patients and the optimal use of resources. The aim of the model is to facilitate the structured/managed care of patients with uncomplicated Type 2 Diabetes in the primary care setting only; while patients with complicated Type 2 Diabetes will be managed by primary and secondary care services. To this end, the 1 diabetes service and multidisciplinary team will include a Clinical Nurse Specialist (CNS) in Diabetes -Integrated Care. The appointment of a CNS in Diabetes - Integrated Care, is an essential element in the provision of a collaborative link to achieve integration between primary care and secondary care providers. The role is also an essential resource in empowering patients to achieve optimum diabetes control. The CNS (Diabetes – Integrated Care) will work as part of a multidisciplinary team, delivering diabetes care to all patients with Type 2 Diabetes in General Practice, as part of, and working to the National Diabetes Programme Integrated Care Programme. The post holder will operate within the agreed model of integrated diabetes care and have agreed referral protocols and care pathways for providing care to patients with complicated Type 2 Diabetes referred to him/her and will provide support to healthcare professionals involved in the provision of integrated diabetes care (complicated and uncomplicated) in primary care. The CNS (Diabetes - Integrated Care) will work 80% of his/her time in general practice/primary care. She/He will provide a link for referral to the diabetes services in the acute hospital/secondary care setting and will spend 20% (1 day per week) of his/her time in the diabetes services in the secondary care diabetes centre. There will be agreed referral protocols for patients who need referral to Secondary Care Diabetes Services. Prescriptive authority for medicinal products will be an advantage to the implementation of the Integrated Care Programmes, thus successful candidates will be requested to undertake the requirements to become a Registered Nurse Prescriber (RNP) in Ireland. Reporting Arrangements Key Working Relationships The post holder: Is professionally accountable to the Director of Nursing in the acute hospital/secondary care setting Will have line management reporting arrangements to the Asst Director of Nursing responsible for the Diabetes Nursing Services. The post holder will: Have a clinical working relationship with the relevant Consultant Endocrinologist in secondary care, the Primary Care Clinical Lead responsible for the service and the GP responsible for the patient. Provide support to healthcare professionals involved in the provision of integrated diabetes care in primary care such as General Practitioners and Practice Nurses and other primary care nurses partaking in the Integrated Care Programme. Provide support to healthcare professionals involved in the provision of integrated diabetes care in secondary care services. Provide support to an integrated care programme management/governance committee/group/structure developed to ensure the Integrated Care Programme and the CNS role is embedded in the primary care and secondary care settings across organisations. Purpose of the Post The purpose of this post is to support the implementation of the National Diabetes Programme model of integrated care/structured diabetes care in primary care in order to enhance the process of care for patients between primary and secondary care. This post will also involve the core elements of the CNS post to include clinical audit and research. Principal Duties and Responsibilities Clinical Focus – direct and indirect clinical care The CNS (Diabetes – Integrated Care) will: Practice in accordance to relevant legislation, the scope of Nursing & Midwifery Practice Framework (ABA 2000) and Code of Professional Conduct (ABA 2000). 2 Assess, using agreed nursing assessments, develop individualised care plans, initiate and evaluate care and treatment modalities within agreed interdisciplinary protocols to achieve agreed patient/client centred clinical and nursing outcomes. Identify health promotion priorities in the area of specialist practice Use a case management approach to patient with complex needs, to include prescribing of appropriate medications once a Registered Nurse Prescriber (RNP). Implement health promotion strategies for patient/client groups in accordance with the public health agenda. Support Practice Nurses and General Practitioners involved in the diabetes integrated, structured care programme. Develop and evaluate, in consultation with stakeholders, integrated care pathways for patients with Type 2 Diabetes. Liaise with hospital staff in order to facilitate the integration of care between primary and secondary organisations. Attend identified general practices/primary care centres to support the GP and Practice Nurse in the provision of structured integrated diabetes care for patients. Use standardised equipment to monitor and treat diabetes within the community, which is in line with best practice. Agree and establish clear referral pathways to enhance communication and cooperation with medical staff, GPs, Practice Nurses and Public Health Nurses and members of the primary care and secondary care teams. Support the initiation and continuing care of patients with Type 2 Diabetes who have been commenced on insulin/injectable therapy. Facilitate liaison with secondary care services as per agreed protocol and as necessary for individual patients/clients by spending one day per week in the secondary care diabetes service where duties will include: Preparation of inpatients for discharge as per integrated care programme, who fall into the remit of the CNS to include new & review patients Case management liaison with Consultant Endocrinologist / Hospital based diabetes nurse team for patients who fall beyond the remit of the CNS as agreed by the integrated care programme. Patient Advocate The CNS (Diabetes – Integrated Care) will: Enable patients/clients families and communities to participate in decisions about their health needs Articulate and represent patient/client interests in collaboration with the multidisciplinary team Implement changes in healthcare services in response to patient/client need and service demand Provide an efficient, effective and high quality service, respecting the needs of each patient Actively promote positive approaches enabling patients and families to participate in the management of their diabetes. Participate in team discussions regarding treatment for diabetic patients Have knowledge of existing resources/services, which help patients and their families/significant others, e.g. social services, support groups, entitlements. Establish maintain and improve procedures for collaboration and co-operation 3 between acute services, community services and voluntary organisations. Education and Training: - Patient, Self and others The CNS (Diabetes – Integrated Care) will: Assist with the establishment, delivery and evaluation of structured patient education programmes Provide group or individual education sessions for the commencement of injectable therapies/insulin therapy where appropriate, for patients with Type 2 Diabetes. Provide mentorship, perceptorship, teaching, facilitation and professional supervisory skills for nurses and midwives and other healthcare workers. Educate patient/clients, families and communities in relation to their healthcare needs in the specialist area of practice. Facilitate structured and impromptu educational opportunities to facilitate staff development and patient education. Identify own continuing professional development needs and engage accordingly Provide advice and support to practice staff involved in the diabetes structured care in Primary Care Be responsible for his/her continuing education through formal and informal educational opportunities, thus ensuring continued credibility amongst nursing, medical and paramedical colleagues. Liaise with academic centres including graduate and post graduate education departments in advisory or teaching capacity Participate as an active member on practice and community conferences relating to provision of diabetes care Promote an awareness of diabetes through health promotion literature and make health promotion and education literature available to practices. Undertake the nurse prescribing of medicinal products certificate and achieve other requirements to become a registered nurse prescriber within an agreed timeframe i.e. within 2 years of taking up the post. Audit and Research The CNS (Diabetes – Integrated Care) will: Utilise local IT systems to maintain current patient data Identify, critically analyse, disseminate and integrate nursing/midwifery and other evidence into the specialist area of practice. Initiate and participate in evaluations and audits Use outcomes of audit to improve service provision Participate in the audit system, which will measure effectiveness of care Contribute to the delivery and implementation of guidelines and standards in Diabetes Care across the care settings. Participate in quality improvements initiatives Participate and initiate research projects which have the potential to add to the body of nursing knowledge Contribute to service planning and budgetary processes through use of audit data and specialist knowledge 4 Consultant The CNS (Diabetes – Integrated Care) will: Provide professional leadership in clinical practice and act as a resource and role model for specialist practice. Generate and contribute to the development of clinical standards of practice and guidelines Use specialist knowledge to support and enhance general/midwifery practice Maintain a network of contacts and communication links with other professionals and organisations in the area of specialist practice including nursing and multidisciplinary team members within the service and Public Health Nurses, General Practitioners and all other health professionals in the community and voluntary groups as appropriate. Foster relationships with allied health professionals/agencies which enhance multidisciplinary team working and ensuring role clarity. Health & Safety The CNS (Diabetes – Integrated Care) will: Contribute to the development of policies, procedures guidelines and safe professional practice and adhere to relevant legalisation, regulations and standards. Have a working knowledge of HIQA Standards as they apply to the role, for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards. Management / Administration: The CNS (Diabetes – Integrated Care) will: Provide an efficient, effective and high quality service, respecting the needs of each patient/client Effectively manage time and caseload in order to meet the changing and developing service Continually monitor the service to ensure it reflects current needs Implement and manage identified changes Ensure confidentiality in relation to patient/client records is maintained Maintain accurate and up to date statistics of the service provided, including audit of patient/client contacts Represent the specialist service at local, national and international meetings as required. Maintain accurate and contemporaneous records/data on all matters pertaining to the planning, management, delivery and evaluation of this service in line with HSE requirements. Compile and maintain resource files of services available to persons with diabetes, respond to queries from hospitals, GPs and Practice Nurse regarding diabetes services. Facilitate the holding and maintenance of a diabetes register in each practice in the Integrated Care Programme. Ensure that practices have a call/recall system appropriate to the provision of this service. 5 Develop, in conjunction with the participating practices, an up to date documentation system for use by all personnel involved with the project. Collect statistical information and data to help develop and improve the service Produce regular reports on progress in service development Contribute to service planning process The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Eligibility Criteria Candidates must, at the latest date for receipt of completed applications for the post: Qualifications and/ or experience Be registered in the General Division of the Register of Nurses kept by An Bord Altranais or be entitled to be so registered and Have at least 5 years post registration experience in the division of the register of which the applicant is currently practicing and Have a minimum of 2 years experience in the specialist area of diabetes nursing care* and Have the ability to practice safely and effectively fulfilling his/her professional responsibility within his/her scope of practice and Demonstrate evidence of continuing professional development and From 1st September 2010 must have a Level 8 post registration National Qualifications Authority of Ireland (NQAI) major academic award relevant to the specialist area of Diabetes prior to application. *for e.g. Medical Ward with Diabetic Profile, Endocrine Outpatients Department etc. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Character Each candidate for and any person holding the office must be of good character Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age. 6 Post Specific Requirements Demonstrate depth and breadth of experience in providing nursing care relevant to the area of diabetes to include experience of working autonomously in an outpatient setting and experience of constructing diabetic care packages/treatment programmes for diabetic clients. Skills, competencies and/or knowledge Professional Knowledge Demonstrate: an in-depth knowledge of the role of the Clinical Nurse Specialist and clinical nurse specialist practice a vision for diabetes integrated care provision crossing primary and secondary boundaries clinical knowledge of all aspects of diabetes care provision an understanding of the principles of clinical governance and risk management ability and evidence of teaching in the clinical area a working knowledge of audit and research processes evidence of computer skills including use of Microsoft Word, Excel, E-mail and Online Search facilities. Communication & Interpersonal Skills Demonstrate: effective communication skills ability to build and maintain relationships particularly in the context of multidisciplinary working ability to present information in a clear and concise manner ability to manage groups through the learning process ability to provide constructive feedback to encourage future learning effective presentation skills Planning and Organisational skills Demonstrate: evidence of effective planning and organisational skills including awareness of appropriate resource management. ability to attain designated targets, manage deadlines and multiple tasks ability to be self directed, work on own initiative a willingness to work flexibly in response to changing local/organisational requirements Leadership and Team Management skills Demonstrate: leadership and team management skills including the ability to work with multidisciplinary team members. 7 Customer/Client Focus: Demonstrate: awareness and active appreciation of the service user commitment to providing a quality service evidence of motivation by ongoing professional development. Analysing & Decision Making Demonstrate: Other requirements specific to the post Campaign Specific Selection Process Shortlisting / Interview effective analytical, problem solving and decision making skills Access to transport as the post will involve frequent travel Short listing may be carried out on the basis of information supplied in your application form. The criteria for short listing are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the shortlisting stage of this process (where applied) will be called forward to interview. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Codes also specifies the responsibilities placed on candidates, feedback facilities for candidates on matters relating to their application, when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process, and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code Of Practice, Information For Candidates”. Codes of Practice are published by the CPSA and are available on www.hse.ie in the document posted with each vacancy entitled “Code of Practice, Information For Candidates” or on www.cpsa-online.ie. The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. 8 Clinical Nurse Specialist (Diabetes – Integrated Care) Terms and Conditions of Employment Tenure The initial vacancies for this post are permanent whole time. This post is pensionable. A panel will be formed from this recruitment campaign and future permanent or specified purpose vacancies of whole-time or part-time duration will be filled from this panel. The tenure of these posts will be indicated at “expression of interest” stage Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The Salary Scale (as at 01/01/10) for the post is: Euro 47,089 – 47,886 – 48,559 – 49,659 – 50,874 – 52,067 – 53,260 – 54,604 – 55,852 (pro rata) Working Week The standard working week applying to the post is: 37.5 hours (pro rata) HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post is to be confirmed at job offer stage. Superannuation Membership of the HSE Employee Superannuation Scheme applies to this appointment. Existing Members who transferred to the HSE on 1st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those to which they were entitled at 31 st December 2004. Appointees to posts in the Mental Health Services which formerly attracted fast accrual of service should note that the terms of Section 65 of the Mental Treatment Act 1945 do not apply to New Entrant Public Servants as defined by Section 12 of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Probation Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. As this post is one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act. You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will Protection of Persons Reporting Child Abuse Act 19981 9 Infection Control receive full information on your responsibilities under the Act on appointment. Have a working knowledge of HIQA Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. Appendix 1 – Categories of Designated Officers Categories of Designated Officers as set out in DoHC letter, date 2003 directing change to list of Designated Officers under PPRCA Act, 1998 Social Workers Child Care Workers Public Health Nurses Hospital Consultants Psychiatrists Non-Consultant Hospital Doctors All other Health Board Medical and Dental Personnel Community Welfare Officers Speech and Language Therapists All Health Board Nursing Personnel Psychologists Radiographers Physiotherapists Occupational Therapists Health Education/Health Promotion Personnel Substance Abuse Counsellors Care Assistants Child Care Managers Family Support Co-ordinators Family Support Workers Environmental Health Officers Pre-school Services Inspectors Childminder Co-ordinators Managers of Disability Services Residential Care Managers/Residential Child Care Workers HIV and AIDS Services Counsellors in Services for AVPA Children First Information & Advice Persons Children First Implementation Officers Quality Assurance Officers Advocacy Officers Access Workers Project Workers Training and Development Officers 10