Integrated water sanitation management in urban and rural centres of Iran Seyyed Mahdi Samareh Hashemi, Hamid Reza Tashauoei, Koushiar Azam Vaghefi, Ahmad Montazeri, Mohammad Reza Mohebi, Zhaleh Farhadpour, Zahra Alizadeh, Sharareh Labafi and Taranom Azhir Abstract: Currently, 330 laboratories in the urban water and wastewater companies and 280 others in the rural water and wastewater companies ensure the quality of water in a constant manner and according to recommended frequencies. The medical centres and rural health homes also monitor water quality as observers. The National Water and Wastewater Company of Iran has the task of policy making, planning and oversight of activities related to water sanitation at the highest level and under the 4 general headings of: quality control at water supply resources, quality control at water distribution networks, water quality control labs and disinfection systems. Keywords: potable water quality, integrated potable water management, city and village, Iran Introduction: Today water is considered as a determining component of sustainable development since improving public health, welfare and ultimately the development of society with an eye on social equity would be nearly impossible without the supply of safe and sanitary water. The importance of water in the sustainable development of Iran becomes clear when we understand that Iran is among countries, which have very low per capita renewable water resources. The rapid growth of population coupled with improved urban living standards, which alone can boost demands for water, on one hand; and the continued trend of water population in the drive for industrial development on the other have added to the complications of safe and sanitary water supply according to national and international standards. According to current laws and regulations, water and wastewater companies are mandated to supply safe and sanitary potable water. Ensuring water safety was the main concerns of these companies from their onset. This issue was addressed by expanding the network of laboratories with the purpose of identifying and measuring all agents that undermine the quality of water and ensuring the adequacy of sampling at most locations throughout the country, and by training specialists and interacting with monitoring bodies such as WHO and the Ministry of Health and Medical Education. The dispersion of water and wastewater activities in the past led to many problems and difficulties in provision of the most infrastructural of all services. Before the establishment of water and wastewater companies, water supply and distribution as well as wastewater collection and treatment services were provided in different cities by the Ministry of Energy, municipalities, private sector, cooperatives, local councils and municipal companies and in some cases there were no clear custodian. Rural water supplies also faced similar situation, and before the establishment of rural water and wastewater companies, they were subject to many changes in management. This scattered management undermined the implementation of development plans and efficient use of available capacities, and ultimately provision of services to the public was faced serious shortcomings. In the year 1989, a new department called the Urban Water and Wastewater Department was formed in the Ministry of Energy, with the bill for establishment of water and wastewater companies ratified a year after on 1st January 1991. The approval of the Law on Establishment of Water and Wastewater Companies opened a new chapter in the development and improvement of national urban services. In the rural sector, after the Islamic Revolution in Iran and the establishment of the Ministry of Construction Jihad, the task of water supply was pursued in earnest and the mentioned Ministry was mandated with the duty of creating piped potable water systems in villages with less than 150 households. In the year 1995, the Islamic Consultative Council ratified the bill for establishment of rural water and wastewater companies proposed by the Ministry of Construction Jihad, while on 16th July 2002, the Cabinet of Ministers issued a decree to divest the Ministry of Construction Jihad from all responsibilities, authorities, manpower, facilities and credits related to rural water and wastewater and to transfer them instead to the Ministry of Energy. Now with 64 affiliated companies, including 34 urban water and wastewater companies and 30 rural water and wastewater companies, and as the specialised parent Company, the National Water and Wastewater Engineering Company has the task of providing comprehensive water and wastewater services in urban and rural centres throughout the country. There is currently one urban and one rural water and wastewater company in each province (30 provincial companies) and 4 independent urban companies in the cities of Mashhad, Kashan, Shiraz and Ahwaz, which provide these services. The urban water and wastewater companies are managed as government independent companies, which ensure their current expenses through their generated incomes. However, these companies act as governmental project executives for the implementation of development plans, funded by the national annual budget. In contrast the rural water and wastewater companies are government entities, which provide services to rural areas through the government budget. The law has also provisions for establishment of independent water and wastewater companies (Clause 2 companies) within the existing water and wastewater companies. This underlines the extent of action for creating these companies for the purpose of provision of services. The objectives in creating the National Water and Wastewater Engineering Company include organisation of Ministry of Energy's duties in water and wastewater affairs and efficient use of facilities available in affiliated companies in the context of approved policies. Moreover, the National Water and Wastewater Company has the main role of target setting, steering, supporting and overseeing the executive affairs and the logistics and support of water and wastewater companies, which are in fact the satellite companies. Materials and procedures As a general definition, quality control refers to review of conformity or non conformity of goods and services with the pre-defined quality in their application. Water quality control refers to the set of continued and target oriented actions, which control water quality on the basis of sampling and measuring the physical, chemical and microbial parameters to ensure the health of those drinking or using this water. In other words, water quality control is monitoring the changes in the physical, chemical and microbial qualities of water from the sources of supply to the consumption point and the sites of discharging effluents to admitting waters or the delivery points to other consumption sectors. The main challenges faced for supply and distribution of sanitary water are: Increased demands and competition for accessing water resources of better quality Limitation of resources and droughts Expansion of urban areas and the inclusion of water resources within their limits Instrumental use of the subject of water quality in social tensions and raising other demands Extended distance between sources of supply and consumption points leading to a drop of quality during the lengthy conveyance Management of data and information related to water quality The National Water and Wastewater Company of Iran has the task of policy making, planning and oversight of activities related to water sanitation at the highest level under the following 4 general headings: a) Quality control at water supply resources The threat to water resources posed by new trends of chemical and biological contaminants, which show resistance against conventional treatment processes and which are the results of unsustainable urban expansion and lack of serious attention to environmental aspects and protection of water resources during the implementation of new industrial, agricultural and urban services projects, will be the main challenge faced by water and wastewater companies in the coming decade during their provision of relevant services. Given the importance of protecting water resources in the supply and distribution cycle, the Bureau for Supervision of Water Sanitation in the National Water and Wastewater Engineering Company has defined the water resources quality control as its main concern, and has tried to develop the relevant activities through the following approaches: Expanding inter-sector cooperation to prevent the pollution of water resources and to implement joint water quality control projects Translating baseline laboratory data to water quality maps Pursuing issues related to delimiting and acquiring the lands within the boundaries of water resources with the collaboration of Legal Department Cooperation with academic centres and universities in studies related to environmental assessment of water resources Establishment of data collection and processing system related to water quality tests, which operates under the web environment Following up on the plan to implement a GIS system for groundwater resources Organising data related to water quality tests of surface and ground resources located within the jurisdictions of water and wastewater companies and preparing the descriptive charts Modeling changes in water quality at aquifers based on changes occurred to date. Management and prevention of water quality crises during emergencies such as contamination of water by microbial parameters, oil leaks, etc b) Quality control at water distribution networks Given the mutual impacts of water and installations as well as the networks' physical conditions such as age, retention time, water pressure and number of accidents, and furthermore as the means of conveying water from source of production to the point of consumption, water distribution networks play a determining role in preventing secondary pollutions and threats to consumer health. For this reason monitoring the quality of water in the distribution network through the following actions has been included in the duties of the Bureau. Participation in the compilation and revision of water quality standards Implementation of water safety plan in the supply and distribution networks Selection of crisis control points to measure water quality parameters Expansion of plans to monitor water quality in distribution networks Application of new technologies in the frame of telemetry and remote control systems for online measurement of key parameters such as free residual chlorine, turbidity and a number of physical and chemical parameters (EC, NO3) Increasing quality parameters to ensure the adequacy of water safety at consumption points Defining the drinking water quality indicators (DWQI) Developing plans to flush the networks through new technologies Flushing water reservoirs Ensuring the adequacy of quality parameter measurement to guarantee the safety of water at consumption points Promoting the use of quality modeling software (EPANET) for the distribution network to manage water quality Preparing the records (material, age, length, etc) and the digital maps of water distribution networks Determining the priorities for rehabilitation and renovation of networks on the basis of water quality indicators Establishing the indicators for acceptable levels of free residual chlorine and microbial parameters c) Water quality control laboratories Water and wastewater labs are considered as the internal audit instruments to ensure the sanitation and safety of potable water as well as the proper functioning of all the units involved in the process of water production and distribution such as treatment and operation. The complications of identifying and specifying the amounts of contaminants, particularly micro-contaminants, which threaten human health even at very small doses, led to the independent expansion of water and wastewater labs and pursuit of their issues as mentioned below: Actions to obtain ISO 17025 and OHSAS certificates for urban and rural water and wastewater companies Preparing a data bank in web environment related to lab infrastructures Enforcing national regulations related to construction of new laboratories Standardising the lab spaces Compiling guidelines on equipment and safety of water laboratories Compiling guidelines on discharge of hazardous wastes from water and wastewater labs Creating joint micro-contaminant labs for urban and rural water and wastewater companies Using the specialised capacities of private laboratories to measure microcontaminants Expansion of lab networks to cover all tests in the distribution networks and resources according to standards Increasing the capacity of laboratories to measure micro-contaminants d) Disinfection systems The importance of protecting water from microbial contaminants by application of contaminants and while minimizing the unwanted effects using such disinfectants on consumers through a safe operation and economically justifiable approach have made the subject of disinfection systems and their relevant issues to be addressed under a separate heading with the following sections: Establishment of specialised safety committee for gaz chlorination units composed of representatives from ministries of health, energy and interior at national level to review issues and propose emergency action plans Use of private sector capacities in creating and operating water disinfection systems (through BOO contracts) Development of disinfection systems capable of in situ production of disinfectants Implementing plans for economical and technical studies of different water disinfection systems Compiling applied training programmes for operators of water disinfection systems Application of telemetry systems at water disinfection units Water Quality Policy Council To benefit from experiences of water quality managers in urban and rural water and wastewater companies during the compilation of general policies and to prepare guidelines on standards and procedures for water quality control, the Water Quality Policy Council was established in the year 2008 in the Department of Operations of the National Water and Wastewater Engineering Company. To address the specialised affairs of the Council, 8 task committees were established under the headings of monitoring water resources quality, handling water quality crises, water disinfection systems, quality control of water networks and reservoirs, Laboratory (standards, building, facilities, human resources (organisational charts, training, qualifications) quality control of water treatment systems, and the compilation of indicators for water quality control. These Committees are: Lab Committee Human Resources Committee Committee for Monitoring the Quality of Water Resources Committee for Prevention and Handling Water Quality Crises Committee for Water Disinfection Systems Committee for Monitoring the Quality of Water Networks and Reservoirs Committee for Controlling the Quality of Water Treatment Systems Committee for Compilation of Indicators for Water Quality Control The Council has so far prepared the following guidelines: Guidelines on design and safety of water laboratories Guidelines on design, operation and safety of gaz chlorination units Controlling the quality of water treatment systems Frequency of water resources sampling Water quality monitoring plan for potable water distribution networks and reservoirs Circular on physical protection of water reservoirs and other water supply facilities Conclusion In recent years Iran has succeeded considerably in improving the indicators to access safe potable water, while in the year 1979, 75.3 percent of the total 17.5 million urban population of the country were covered by water services. In the year 2011, this indicator has reached the 99.02 percent of the 55.8 million persons living in urban areas. Furthermore the urban water supply capacity has increased from 1.5 billion m3 in the year 1979 to 8.5 billion m3 in the year 2011, underlining the huge investment made to develop the urban water supply systems. In the year 2011, the water and wastewater services have been extended to 72.32 percent of the rural population of 21.8 million. To control the quality of potable water and to supply and distribute water according to national standards, the water and wastewater companies have increased the number of their chemical, bacteriological and biological laboratories. The number of water quality labs in the urban water and wastewater companies has increased from 31 in the year 1995 to 470 units in the year 2011, while during the years 2003 to 2011 the number of labs in rural water and wastewater companies has increased from 90 to 548 units (Figure 1). 470 472 500 408 400 450 102 105 2004 2005 350 310 31 100 90 92 150 193 166 231 237 2003 318 349 315 313 269 2002 164 200 264 194 250 212 300 132 Number of Labs 350 50 356 400 0 1995 1996 1997 1998 1999 2000 2001 2006 2007 2008 2009 2010 Year Urban water and wastewater companies Rural water and wastewater companies Figure 1: The number of water and wastewater labs in urban and rural WWCs (1995-2011) The number of disinfection units in urban water and wastewater companies has increased from 1810 in the year 1995 to 3498 units in the year 2011, while in rural areas this number has increased from 7976 in the year 2004 to 14232 units in the year 2011 (figure 2). 2011 11231 10192 9405 2527 2581 2607 2663 9789 9644 2317 2005 2006 2007 2008 2009 8566 7976 8000 1876 1992 2083 2052 1860 1998 1999 2000 2001 2002 2003 1811 1962 2000 2247 3498 4000 3221 6000 1810 Number of chlorination sites 12000 10000 12254 14000 0 1996 1997 2004 2010 2011 Year Urban water and wastewater companies Rural water and wastewater companies Figure 2: The number of disinfection systems in urban and rural WWCs (1995-2011) The different water and wastewater quality parameters are measured in the urban and rural water and wastewater companies and the quality parameters of the distributed water, such as turbidity, free residual chlorine, and important bacteria are constantly monitored to take the necessary action immediately in case of any diversion from standards. Reference: Data available in National Water and Wastewater Engineering Company